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> Status > IMEI information on the phone itself. Obtaining warranty service First follow the advice in this guide or go to https://www.tcl.com/global/en/mobile- support.html. Then check hotlines and repair centre information. For more information about limited warranty, please go to https://www.tcl.com/...
Basics Device overview Microphone Speaker Front Camera Touch screen Back button Recent apps Home button Microphone Speaker Headset connector Type-C USB...
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Camera Back flash SIM card slot/ microSD card slot Volume up/ down keys Power key & Fingerprint key Back button • Tap to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. Home button • From any application or screen, touch to return to the Home screen.
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Power key / Fingerprint sensor • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/ Restart/Aeroplane mode/Cast. • Press and hold the Power key and Volume down key to take a screenshot.
Getting started Setting up Inserting or removing the SIM/microSD card Insert the provided SIM pin into the hole. Pull out the SIM tray. Place the SIM card or microSD card into the tray slot and carefully close the SIM tray. ...
You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone supports hot swap. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types;...
Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. Status bar • Status/Notification indicators ...
Slide/Swipe Slide the screen to scroll up and down the applications, images, and web pages. You can slide the screen horizontally too. Flick Similar to swiping, but flicking makes it move quicker. Pinch/Spread Place two fingers on the screen surface and draw them apart or together to scale an element on the screen.
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Touch to clear all event–based notifications (other ongoing notifications will remain). Quick settings panel Touch and drag down from the top of the screen twice to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons. Touch the Edit icon to customise your Quick settings panel.
Lock/Unlock your screen To protect your phone and privacy, you can lock the screen with a pattern, PIN, password, fingerprint or face. To create a screen unlock pattern, touch Settings > Security & biometrics > Screen lock. To lock the phone screen • If your phone remains inactive for a period of time, it will automatically lock the screen and enter sleep mode to save power.
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Use Face unlock • From the app list, touch Settings > Security & biometrics > Face unlock. Before using the face key, you need to set a pattern/PIN/password. • Hold your phone 20-50 cm from your face. Position your face in the square shown on the screen.
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Widgets and recently used applications Consult widgets Touch and hold the empty area in the Home screen, then touch Widgets to display all widgets. Touch and hold the widget and slide it to move to your preferred screen. Consult recently used applications To consult recently used applications, touch the Recent apps key.
Volume adjustment Press the Volume key to adjust the volume. Touch the icon to adjust Media, Ring, Alarm and Notification volume. Text input Using the Onscreen Keyboard Onscreen Keyboard settings Touch Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available.
• Gboard Enter numbers or select from contacts. Touch to switch between "abc/Abc" mode; Touch and hold to switch to "abc/ABC" mode. Touch and hold to select Switch between alphabetical symbols. and numeric keyboard. Touch and hold to show more options. Text editing You can edit text which you have entered.
Multimedia applications Camera ............Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. Launch Camera There are multiple ways to open the Camera app. From the Home Screen From the home screen, touch Camera From the Lock Screen When the screen is locked, press the Power key once to light up the screen, then swipe left on the camera icon in the lower right corner to open the camera.
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Select filter Flash mode Touch to select flash mode. WARNING: Keep a safe distance when using the flash. Do not point the flash toward people’s or animals’ eyes. AI scene detection Take HDR photos Zoom in/out Switch between front/back camera Take a photo Touch to access settings Picture size...
To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary. Touch to capture. The photo will be automatically saved. You can also touch and hold to take burst shots.
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• PANO: Touch to turn on the panorama function. Touch the shutter button to start taking a panoramic photo and move the phone steadily along in the direction indicated by the onscreen line. Once the slots are filled, the photo will be automatically saved.
Gallery ............Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection. To view the photos you have taken, touch from the Home screen. Tap to access more options Explore Explore collects photos into groups making them more easy to find...
Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture in the full-screen picture view.
Touch to edit Select a filter such as Auto, Vivid, Modern, Cool, Classic, etc. Crop, Rotate or Mirror the picture Draw the picture Add text Adjust the picture colour Touch to select Dehaze or Sky Save changes Discard changes Album management When there are many pictures and videos, you can manage your folders for convenient viewing.
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to create and name a new album. Select the pictures or videos you want to include in it by tapping to copy or move them. • Move/copy pictures or videos Touch and hold the picture(s) or Video(s) you want to move/copy, Touch > Copy to album/Move to album, then select the folder that you want to move to/copy to.
Music ............. You can play music files stored on your phone or microSD card. To play a music file, swipe up on the Home screen, then touch Music More options Search for a song Play or pause Play the next song Music settings While playing songs with Music, the operation of pause, play or skip is still available even if the screen is locked.
Apps and features Phone ............Making a call To make a call, touch in the Favourites tray. View the call's detailed information Call logs Show the dial pad Contacts Favourite numbers...
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Touch and hold to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by sliding or touching tabs, then make the call. The number you entered can be saved to Contacts by touching Create new contact or Add to a contact.
Answering or rejecting a call When you receive a call: • Press ANSWER, or swipe up the icon to answer; • Press DECLINE, or swipe down the icon to reject; • Touch to reject the call by sending a preset message. Calling your voicemail Your voicemail is provided by your network to avoid missing calls.
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During a call To adjust the volume during a call, press the Volume up/down key. End the current call. Touch to mute the current call. Touch this icon again to unmute the call. Display the dial pad. Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker.
Managing multiple calls With this phone you can handle multiple calls at the same time. Swap calls When you accept two calls, touch the icon to switch between two lines. The current call will be put on hold and you are able to join the other call. Conference calls You can set up a conference call as follows.
Call settings Touch from the Phone screen, then touch Settings to set phone and contact settings. Call log You can access your call logs by touching from the Phone screen to view missed calls, outgoing calls and incoming calls. Touch one call to view information or further operations. You can launch a new call, send a message to the contact or number, or view detailed information of the call.
Contacts ............Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. Consult your Contacts To see your contacts, touch from the App drawer.
Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Touch to save Select a picture or take a photo for the Phone contact...
Using the Quick contact panel Touch a contact to open the Quick contact panel. • Touch or the number to make a call. • Touch to send a message. • Touch to make a video call. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.
To add an account, touch from the contacts list and touch Add another account, or from the home screen, touch Settings > Accounts > Add account. You are required to select the kind of account you are adding, like Google, etc. As with any other account setup, you need to enter detailed information, like username, password, etc.
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Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar. • Touch the Text message bar to enter the text of the message. • When finished, touch to send the text message. Specific letters (accented) will also increase the size of the SMS.
Manage messages When receiving a message, will appear on the Status bar as a notification. Drag down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messages application and touch the message to open it.
Calendar ............Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open the Google apps folder from the Home screen, then touch Calendar. Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, touch to select.
To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn into , then touch the icon to create the new event. To delete or edit an event To delete or edit an event, touch the event to enter its details screen.
Alarm From the Clock screen, touch Alarm to enter. • Turn on to enable the alarm. • Touch to add a new alarm, touch to save. • Touch a currently existing alarm to enter the alarm editing screen. • Touch DELETE to delete the selected alarm. Calculator ............
TCL apps TCL HOME ..................TCL Home is a smart home service platform based on iOS and Android systems, providing users with intelligent loT interconnection experience, various and convenient home services. Support centre ................Support Centre helps you to learn more about Hot FAQs, operation instructions, troubleshooting, etc.
Gmail As Google's web-based email service, Gmail is configured when you first set up your phone. With this application you can send and receive emails, manage emails by labels, archive emails, etc. Emails can be automatically synchronized with your Gmail account. Maps Google Maps offers satellite imagery, street maps, 360°...
A video chat mobile app. With phone numbers verified, users can easily video call people from their contact list. Google A web browser with which you can surf the internet. Your bookmarks, browsing history, and settings across all devices on which the browser is installed can be synchronized with your Google account.
Settings ......... To go to Settings, touch from the Home screen. You can also swipe down from the notification panel and touch Wi-Fi You can connect to the internet when your phone is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted. To turn Wi-Fi on and connect to a wireless network • Touch Settings >...
Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data, or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Bluetooth. • Turn on Your device name will appear on screen. To rename your device • Touch Settings >...
Connections Aeroplane mode Turn on Airplane mode to simultaneously disable all wireless connections including Wi-Fi, Bluetooth and more. Hotspot & tethering To share your phone's data connection via Wi-Fi, Bluetooth and USB, or as a mobile hotspot, go to Settings > Connections > Hotspot & tethering to activate these functions.
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Data usage is measured by your phone, and your operator may count differently. Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.
• After editing, touch SAVE. To delete a VPN: • Touch the icon next to the selected VPN, then touch FORGET to delete it. Private DNS Touch to select private DNS mode. Cast You can use Cast to display your device's screen on your TV, and display content like TV shows, movies, photos, games, and websites from supported apps.
Nearby Share Share files with nearby devices. Android Auto Android Auto makes it possible to control many of the functions available in your phone via the car's centre display. Home screen & lock screen With this menu, set your home apps, choose your favourite wallpapers and theme styles, etc.
Settings > Display > More display settings > Full screen apps to set. NXTVISION Introduction refer to "3.7 TCL apps > NXTVISION". Sound & vibration Use the Sound settings to configure many aspects of call ringtones, music, and other audio settings.
Notification ringtone Set the default sound for notifications. Alarm ringtone Set your alarm ringtone. Do Not Disturb If you do not want to be disturbed by your phone or information ringtones during work or rest, you can set the Do Not Disturb mode. Swipe down the Status bar twice to access the Quick Settings panel and tap to turn on Do Not Disturb.
Power key Quick launch camera To quickly open camera, press the power button twice. It works from any screen. 4.11 Advanced features Smart App Recommend After connecting headset or speakers, recommend suitable application on the launcher according to your habits. Touch to turn on/off.
4.12 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimizing data usage to preserve battery levels, manage storage and protect against security threats. Restricting auto-start apps can make the system run faster and extend battery life. You can also do some options manually for further optimization.
Face unlock Face unlock allows you to unlock your device with your facial data. Set it according to the on-screen steps. Ensure that you are facing the phone screen when using face recognition. NOTE: You need to set a pattern, PIN, or password before using Face unlock. Smart Lock Smart Lock keeps your device unlocked when it's safe with you and locked when it detects that it's been put down.
Notify for help by making a call, the default number to call for help is 110, you can touch to change the number. Emergency Location Service If emergency location service is supported in your region when you call or text an emergency number, your device can automatically send its location to emergency response partners.
4.20 Digital Wellbeing & parental controls In this menu you can find how much time you have spent on the phone and even on each app. You can customize the time limit for using the phone to ensure a healthy and balanced life. In addition, parents are able to restrict their children's usage time to manage their browsing habits.
Date & time Use Date & time settings to customize your preferences for how date and time are displayed. Backup Turn on to back up your phone’s settings and other application data to Google servers. If you replace your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with your Google account.
Making the most of your phone FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.
Troubleshooting Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update. • Reset your phone via Settings >...
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My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
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My phone can't make outgoing calls • Make sure that you have dialled a valid number and have touched • For international calls, check the country and area codes. • Make sure that your phone is connected to a network, and the network is not overloaded or unavailable.
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• Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your contacts.
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• Make sure USB drivers are properly installed. • If you are using a Windows computer, make sure it supports MTP mode. If you are using a Mac, make sure to install Android File Transfer from www.android. com/filetransfer/. I can't download new files • Make sure that there is sufficient phone storage space for your download.
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• If you don’t remember your Google account credentials, complete Google account recovery procedures. • If you still cannot access your phone, apply to the authorized repair centre, but remember that it will not be regarded as a warranty case. I forgot some passwords/codes/keys on my phone • Perform a factory data reset.
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To clear an app's cache: go to the main menu->select "Settings"->"Apps"->select "View all apps"->select "Camera"->select "Storage"->select "CLEAR DATA" and "CLEAR CACHE". • Drag down the quick settings bar in any interface, touch the flashlight icon to check whether the flash on your device works. • Check whether the camera is set to the special shooting mode.
TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.
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For more information on how to use the phone, please go to tcl.com and download the complete user manual. The website will also provide you with answers to frequently asked questions.
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