Troubleshooting - JVC DT-V1710CG/E Instructions Manual

TROUBLESHOOTING

Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve
the problem, unplug the monitor and consult a JVC-authorised dealer or service centre for assistance.
Problems
No power supply Is the power plug loosened or
disconnected?
Is the main power turned OFF?
No picture with
Is the signal cable disconnected?
the power on
Is the power of the connected
component ON?
Is the signal output from the connected
component?
Is the input signal selected correctly?
Is the input signal adapted to the
monitor's specification?
Are any of the self-check indicators
(INPUT SELECT A through F buttons)
blinking?
No sound Is the audio cable disconnected?
Is the audio signal output from the
connected component?
Is the volume output set to minimum?
Wrong colour Has the picture adjustment been
changed?
Has the WHITE BALANCE setting
been changed?
Are any cables connected to the
component/RGB input card?
Has the correct signal been input to the
component/RGB input card and the
correct INPUT been selected on the
monitor?
Unnatural picture Has [CONTRAST] or [BRIGHT] been
changed?
Shaking picture
Is the monitor close to a motor,
transformer or any other device
generating a strong magnetic field?
(a fan, fluorescent light, laser printer,
another monitor, etc.)
Points to be checked Measures (Remedy)
Firmly insert the power plug.
Turn the main power ON.
Connect the signal cable firmly.
Turn on the power of the connected component
and set it correctly.
Select the correct input with the INPUT SELECT
buttons.
Check that the input signal format corresponds to
the installed input card format.
Follow the procedures in "SELF-CHECK
INDICATIONS".
Connect the audio cable firmly.
Set the connected component correctly.
Adjust the speaker volume with the VOLUME
(volume adjustment) buttons.
Set each picture adjustment knob to the standard
(centred) position. Or, set each picture
adjustment item in [PICTURE SUB ADJ.] in the
<SETUP MENU> screen to Standard (00) (or
use the [reset] function).
Set each [COLOR TEMP./BAL.] item in the
<SETUP MENU> screen to Standard (000) (or
use the [reset] function).
Connect each signal cable firmly.
Select INPUT A/C/E when the component signal
is input, or select INPUT B/D/F when the RGB
signal is input.
Adjust the CONTRAST or BRIGHT picture
adjustment knobs.
Or, adjust the [CONTRAST] or [BRIGHT] item in
[PICTURE SUB ADJ.] in the <SETUP MENU>
screen.
Move the monitor away from the device until the
picture stops shaking.
Connect the power plug to another AC outlet
away from the former one.
Reference
pages
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6
7 ~ 10
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5
7 ~ 10
27
7 ~ 10
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4
4, 20
20
7
7
4, 20
—
25