Error Message - JVC Everio GZ-HM860 User Manual

Troubleshooting

Error Message?

SET DATE/TIME!
Connect the AC adapter, charge the battery for more than 24 hours and set
the clock. (If the message still appears, the clock battery is exhausted.
Consult your nearest JVC dealer.)
"Clock Setting" (A p. 20)
COMMUNICATION ERROR
Reconnect the USB cable.
Turn off this unit and the devices connected to it, and turn them on again.
Reattach the battery pack.
FORMAT ERROR!
Check the operating procedure, and perform once again.
"FORMAT BUILT-IN MEM." (A p. 154)
Turn off and on this unit again.
DATA DELETION ERROR
Check the operating procedure, and perform once again.
"ERASE ALL DATA" (A p. 155)
Turn off and on this unit again.
ERROR IN BUILT-IN MEMORY!
Turn off and on this unit again.
If the above does not solve the problem, back up your files and execute
"FORMAT BUILT-IN MEM." in the "COMMON" menu. (All data will be
deleted.)
"FORMAT BUILT-IN MEM." (A p. 154)
MEMORY CARD ERROR!
Turn off and on this unit again.
Remove the AC adapter and battery pack, then remove and re-insert the SD
card.
Remove any dirt from the SD card terminals.
If the above does not solve the problem, back up your files and execute
"FORMAT SD CARD" in the "COMMON" menu. (All data will be deleted.)
"FORMAT SD CARD" (A p. 155)
NOT FORMATTED
Select "OK", then select "YES" on the "DO YOU WANT TO FORMAT?"
screen.
RECORDING FAILURE
Turn off and on this unit again.
CANNOT TAKE MORE STILL IMAGES AT THE MOMENT
Stop video recording before taking still images. (If the SD card is removed
and inserted during video recording, still images cannot be recorded.)
PLAYBACK FAILED
Remove and re-insert the SD card.
"Inserting an SD Card" (A p. 16)
Remove any dirt from the SD card terminals.
Insert the SD card before turning on the power.
Do not subject this unit to any strong impact or vibration.
VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS
REQUIRED TO RECORD/PLAYBACK, RECOVER?
Select "OK" to restore. (Videos that cannot be restored will not be displayed
on the index screen, but you may be able to play them back using
"PLAYBACK OTHER FILE" in the menu.)
"Playing a Video with Defective Management Information" (A p. 76)
UNSUPPORTED FILE!
Use files recorded with this unit. (Files recorded with other devices may not
be playable.)
166
THIS FILE IS PROTECTED
Switch off the "PROTECT/CANCEL" function in the "EDIT" menu.
"Protecting Files" (A p. 86)
CHECK CARD'S WRITE PROTECTION SWITCH
Set the write protect switch of the SD card to off.
INSUFFICIENT AVAILABLE SPACE
Delete files, or move files to a computer or other devices.
Replace the SD card with a new one.
Seamless videos cannot be combined if there is not enough free space in
the built-in memory or SD card. Check the amount of remaining free space
before combining.
MAXIMUM QUANTITY RECORDING FOLDERS/ FILES HAS
BEEN REACHED
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select "FILE + MANAGEMENT NO" in "FORMAT BUILT-IN MEM." or
"FORMAT SD CARD" of the media settings menu. (All data on the built-in
memory or SD card will be deleted.)
SCENE QUANTITY EXCEEDED LIMIT
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select "FILE + MANAGEMENT NO" in "FORMAT BUILT-IN MEM." or
"FORMAT SD CARD" of the media settings menu. (All data on the built-in
memory or SD card will be deleted.)
NUMBER OF FOLDERS OVERFLOW
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select "FILE + MANAGEMENT NO" in "FORMAT BUILT-IN MEM." or
"FORMAT SD CARD" of the media settings menu. (All data on the built-in
memory or SD card will be deleted.)
FILE QUANTITY LIMIT EXCEEDED
A Move the files or folders to a computer or other device. (Back up your
files.)
B Select "FILE + MANAGEMENT NO" in "FORMAT BUILT-IN MEM." or
"FORMAT SD CARD" of the media settings menu. (All data on the built-in
memory or SD card will be deleted.)
NO FILES
Change the setting of "REC MEDIA FOR IMAGE" or "REC MEDIA FOR
VIDEO" in the "COMMON" menu, and check that files are not recorded to
the other media.
"REC MEDIA FOR VIDEO" (A p. 145)
"REC MEDIA FOR IMAGE" (A p. 145)
RECORDING CANCELLED
Set "REC MEDIA FOR VIDEO" to "SD", then record to an SD card.
"REC MEDIA FOR VIDEO" (A p. 145)
Turn off and on this unit again.
Protect the unit from vibration and shock.
POWER IS OFF, OR USB DEVICE IS UNSUPPORTED
Turn on the power of the connected USB device.
Connect the AC adapter to the DVD writer.
INSERT DISC/CHANGE DISC
Open the tray of the DVD writer or external Blu-ray drive, check and reset
the BD/DVD, then close the tray.
Replace the disc in the DVD writer or external Blu-ray drive.
UNABLE TO COMMUNICATE WITH THE Bluetooth DEVICE
Make sure that there are no obstacles between the Bluetooth-compliant
device and the camcorder.