Editing/Copying; Computer - JVC Everio GZ-HM860 User Manual

Troubleshooting

Editing/Copying

Unable to delete file.
Files (videos/still images) that are protected cannot be deleted. Release
protection before deleting the file.
"Protecting Files" (A p. 86)
Unable to copy/move files to SD card.
If the SD card is write protected, set it to off.
Unable to create DVD with a DVD writer.
The USB cable is not connected correctly.
"Preparing a DVD Writer (CU-VD50U)" (A p. 94)
"Preparing a DVD Writer (CU-VD3U)" (A p. 93)
BACK UP menu does not disappear.
While the USB cable is connected, the "BACK UP" menu is displayed.
Unable to turn off the BACK UP menu.
Turn off the power of this unit and the DVD writer, or remove the AC adapter.
Unable to delete folder in USB external hard disk drive.
Delete the folder using a computer.
(When files are added or folders moved/renamed with a computer, they
cannot be deleted on this unit.)
164

Computer

Unable to copy files to the computer's HDD.
Connect the USB cable correctly.
"Backing Up All Files" (A p. 115)
If the provided software Everio MediaBrowser 3 (3 BE) is not installed, some
functions may not work properly.
"Installing the Provided Software (Built-in)" (A p. 114)
Before making backup, make sure that enough free space is left in the
computer's hard disk (HDD).
Unable to copy files to DVD with a computer.
To record to discs, a recordable DVD drive is required for the computer in
use.
Cannot upload the file to YouTube.
Check if you have created an account with YouTube. (You need a YouTube
account to upload files to YouTube.)
Changing videos to the file format for uploading cannot be performed on this
unit.
Refer to "Q&A", "Latest Information", "Download Information", etc. in "Click
for Latest Product Info" in the help file of the provided software Everio
MediaBrowser 3 (3 BE).
I am using a Mac computer.
Copy the files to a Mac computer using the following method.
"Copying to Mac Computer" (A p. 120)
The computer cannot recognize the SDXC card.
Confirm and update the OS of your computer.
"When your computer cannot recognize the SDXC card" (A p. 17)