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AREA OF REFUGE
USER MANUAL AND INSTALLATION GUIDE
Read and save these instructions before installation and use
www.honeywellareaofrefuge.com
aorsupport@talkaphone.com
_______________________
Model number(s)
HON-AOR-CGW-4G-GSM
HON-AOR-CGW-4G-V
______________________________
Rev 1.0 | 07/15/2024
771-00014
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Summary of Contents for Honeywell HON-AOR-CGW-4G-GSM
- Page 1 AREA OF REFUGE USER MANUAL AND INSTALLATION GUIDE Read and save these instructions before installation and use _______________________ Model number(s) HON-AOR-CGW-4G-GSM HON-AOR-CGW-4G-V ______________________________ www.honeywellareaofrefuge.com 771-00014 aorsupport@talkaphone.com Rev 1.0 | 07/15/2024...
- Page 2 Find out more at www.talkaphone.com. The Honeywell trademark is used under license from Honeywell International Inc. Honeywell International Inc. makes no representation or warranties with respect to these products. These products are manufactured by Talk-A-Phone, LLC, Niles, IL 60714, USA.
- Page 3 Table of contents ........................... 4 BOUT THIS GUIDE ONTENTS ........................6 ECHNICAL EQUIREMENTS NSTALLATION .......................... 17 YSTEM AINTENANCE ERVICING ......................19 IMITED ARRANTY NFORMATION HON-AOR-CGW-4G C ..........20 ELLULAR ATEWAY NSTALLATION NFORMATION HEET DocID ((771-00014))
- Page 4 Revision Supported Release Date Description • July 15, 2024 Initial release of HON-AOR-CGW-4G-GSM and HON-AOR-CGW-4G-V. Intended audience This guide is primarily intended for field personnel who install and configure the product. Related documents The following list identifies publications that may contain information relevant to the information in this document: •...
- Page 5 Contents Please ensure receipt of each of the included HON-AOR-CGW-4G Cellular Gateway components: Part Number Description HON-AOR-CGW-4G-GSM, AT&T 4G/LTE cellular gateway for analog AOR systems. Or HON-AOR-CGW-4G-V Verizon 4G/LTE cellular gateway for analog AOR systems. You should inspect the HON-AOR-CGW-4G Cellular Gateway when unpacking the box for possible damage in shipment.
- Page 6 Voice over LTE service. Agency Listings and File Numbers Model HON-AOR-CGW-4G-GSM is AT&T certified and PTCRB certified. Model HON-AOR-CGW-4G-V is Verizon certified and PTCRB certified. Battery Backup The HON-AOR-CGW-4G Cellular Gateway power supply supports a backup battery (not included).
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Page 7: Installation
INSTALLATION Installation It is the installer’s obligation to ensure compliance with all national, regional, and local regulations. Installation should be performed only by qualified personnel in CAUTION accordance with the National Electrical Code (NEC), NFPA 72, and other federal, state, and local statutes and building codes. Using shielded cable is recommended to avoid noise, hum, and other operational anomalies. - Page 8 INSTALLATION Connections for the Power Supply Board The input and output terminal connections for the power supply board are labeled and their locations shown below. [L] and [N]: This is the primary AC power input terminal and connects to a 115VAC, 60Hz source.
- Page 9 INSTALLATION Terminal Identification for the Power Supply Board The following table provides further details and specifications on the input and output terminals of the power supply board. Terminal Legend Function Description L, N Connect 115VAC, 60Hz to these terminals: L to Hot N to Neutral Do not use the [G] terminal.
- Page 10 INSTALLATION LED Indicators and Connection Ports of the Internal Modem One side of the internal modem provides the following: (1) Cellular signal strength indicator; (2) LED indicators for POWER, STATUS, CELL, and GPS; LED Name LED State Indication Internal modem is powered POWER Internal modem is not powered BLINKING...
- Page 11 INSTALLATION (Continued) LED Indicators and Connection Ports of the Internal Modem The other side of the internal modem provides the following: (1) Input terminal for 12VDC labeled [ + - ]; (2) CELL 1 connector for the external antenna; (3) CELL 2 connector for the external antenna; (4) GPS connector for the external antenna;...
- Page 12 INSTALLATION Hardware Installation It is the installer’s obligation to ensure compliance with all national, regional, and local regulations. Installation should be performed only by qualified personnel in CAUTION accordance with the National Electrical Code (NEC), NFPA 72, and other federal, state, and local statutes and building codes.
- Page 13 INSTALLATION Route the external antenna cables into the enclosure. The external antenna and its cables are sold and installed separately as Model HON-AOR-CGW-6-KIT or Model HON-AOR-CGW-17-KIT. Remove the internal modem from the internal mounting plate by unfastening the two (2) 8-32 x 5/16 hex nuts located in the two outlined areas as shown below.
- Page 14 INSTALLATION Connect the supplied cable assembly (with the green terminal block) from the [ + DC - ] terminal on the power supply circuit board to the [ + - ] terminal on the internal modem. 10. Reinstall the internal modem onto the internal mounting plate using the two (2) 8-32 x 5/16 hex nuts that were removed in Step (4).
- Page 15 INSTALLATION Diagnostic LEDs for the Power Supply Board The diagnostic LEDs on the power supply board are located in the outlined area shown below: The following table defines the status information provided by the onboard LEDs of the power supply board.
- Page 16 INSTALLATION Enclosure Dimensions The overall dimensions of the enclosure for the HON-AOR-CGW-4G Cellular Gateway measure 12.5” x 13.0” x 3.25” (317.5mm x 330.2mm x 82.6mm). Further details are dimensioned below. DocID ((771-00014))
- Page 17 SYSTEM MAINTENANCE System Maintenance Annual Testing NFPA 72 requires that area of refuge two-way communication systems be inspected, tested, and maintained on an annual basis. NFPA 72 specifies the method required as “verify location and condition”. As such, the following guidelines are highly recommended: •...
- Page 18 SERVICING Servicing For product service and repair, please contact: Talkaphone Area of Refuge (AOR) Support Email: aorsupport@talkaphone.com Phone: 773.539.1100...
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Page 19: Limited Warranty Information
LIMITED WARRANTY INFORMATION Limited Warranty Information For the latest warranty information, please visit: https://www.honeywellareaofrefuge.com/warranty DocID ((771-00014)) - Page 20 HON-AOR-CGW-4G CELLULAR GATEWAY INSTALLATION INFORMATION SHEET HON-AOR-CGW-4G Cellular Gateway Installation Information Sheet The below installation information sheet must be completed and securely retained for ready reference for future maintenance and operation of this HON-AOR-CGW-4G Cellular Gateway. Area of Refuge Cellular Gateway Model Number: HON-AOR-CGW-4G -GSM or -V...
- Page 21 Niles, IL 60714 The Honeywell trademark is used under license from Honeywell International Inc. 773.539.1100 Honeywell International Inc. makes no representation or warranties with respect to these products. These products are manufactured by Talk-A-Phone, LLC, Niles, IL 60714, USA. aorsupport@talkaphone.com www.honeywellareaofrefuge.com...
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