Cisco 8941 Administration Manual

Unified ip phone

Hide thumbs Also See for 8941:

User manual (120 pages)

Reference manual (28 pages)

Release notes (16 pages)

Table Of Contents

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

Quick Links

Download this manual

Cisco Unified IP Phone 8941 and 8945

Administration Guide for Cisco Unified

Communications Manager 8.5 (SCCP and

SIP)

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-20851-01

Table of Contents

Troubleshooting

Need help?

Do you have a question about the 8941 and is the answer not in the manual?

Questions and answers

Summary of Contents for Cisco 8941

Page 1 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
Page 3 Understanding How the Cisco Unified IP Phone Interacts with the VLAN Providing Power to the Cisco Unified IP Phone Power Guidelines Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 4: Table Of Contents
Displaying a Configuration Menu Unlocking and Locking Options Editing Values Network Setup Menu IPv4 Setup Menu Options Security Configuration Menu Trust List Menu Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 5 Monitoring the Cisco Unified IP Phone Remotely C H A P T E R Accessing the Web Page for a Phone Disabling and Enabling Web Page Access Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 6 How Users Access a Voice Messaging System How Users Configure Personal Directory Entries Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 7 Feature Support by Protocol for the Cisco Unified IP Phone 8941 and 8945 A P P E N D I X N D E X Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 8 Contents Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) viii OL-20851-01...
Page 9 Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to install and configure the Cisco Unified IP Phone on your network properly and safely. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 10 Related publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Cisco Unified Communications Manager Business Edition Related publications are available at the following URL: Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 11: Obtaining Documentation, Obtaining Support, And Security Guidelines
Information you must enter is in boldface screen font. italic screen font Arguments for which you supply values are in italic screen font. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 12 Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 13: An Overview Of The Cisco Unified Ip Phone
Overview of Configuring and Installing Cisco Unified IP Phones, page 1-17 • Terminology Differences, page 1-24 Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone Caution may cause interference. For more information, refer to the manufacturer’s documentation of the interfering device.
Page 14 Softkey buttons Allows you to access the softkey options (for the selected call or menu item) displayed on your phone screen. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 15 Silences the ringer on the phone if an incoming call is ringing. 16 Messages button Auto-dials your voicemail system (varies by system). Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 16: What Networking Protocols Are Used
PC applications to augment non Video capable phones to become video enabled by using the PC as the video resource. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 17 The Cisco Unified IP Phone supports LLDP on the Protocol (LLDP) protocol (similar to CDP) that is supported PC port. on some Cisco and third-party devices. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 18 TCP is a connection-oriented transport Cisco Unified IP Phones use TCP to connect to Protocol (TCP) protocol. Cisco Unified CM and to access XML services. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 19 • Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-9 • Providing Users with Feature Information, page 1-9 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 20: Feature Overview
As with other network devices, you must configure Cisco Unified IP Phones to prepare them to access Cisco Unified CM and the rest of the IP network. By using DHCP, you have fewer settings to configure on a phone, but if your network requires it, you can manually configure an IP address, TFTP server, subnet information, and so on.
Page 21: Configuring Network Parameters Using The Cisco Unified Ip Phone
Files” chapter in Cisco Unified Communications Manager Security Guide. Table 1-3 shows where you can find additional information about security in this and other documents. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 22 Deleting the CTL file from the phone See the “Resetting or Restoring the Cisco Unified IP Phone” section on page 9-12 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-10 OL-20851-01...
Page 23: Overview Of Supported Security Features
Security Configuration menu on the phone. See the “Configuring Security on the Cisco Unified IP Phone” section on page 3-11 for more information. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-11 OL-20851-01...
Page 24 See the “Disabling and Enabling Web Page Access” section on page 8-3. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-12 OL-20851-01...
Page 25: Understanding Security Profiles
If the call is routed through non-IP call legs, for example, PSTN, the call may be nonsecure even though it is encrypted within the IP network and has a lock icon associated with it. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-13...
Page 26: Establishing And Identifying Protected Calls
A protected call is established when your phone, and the phone on the other end, is configured for protected calling. The other phone can be in the same Cisco IP network, or on a network outside the IP network. Protected calls can only be made between two phones. Conference calls and other multiple-line calls are not supported.
Page 27: Call Security Interactions And Restrictions
Non-secure conference Secure MeetMe Minimum security level is Only secure conference bridge nonsecure available and used Conference accepts all calls Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-15 OL-20851-01...
Page 28: Supporting 802.1X Authentication On Cisco Unified Ip Phones
Unified IP Phones, be sure that you have properly configured the other components before enabling it on the phone. See the “802.1X Authentication and Status” section on page 4-8 for more information. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-16 OL-20851-01...
Page 29: Security Restrictions
After you have set up the IP telephony system and configured system-wide features in Cisco Unified CM, you can add IP phones to the system. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-17...
Page 30: Configuring Cisco Unified Ip Phones In Cisco Unified Cm
Cisco Unified IP Phone Configuration, Cisco Unified Communications Manager Administration • Guide Autoregistration Configuration, Cisco Unified Communications Manager Administration Guide • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-18 OL-20851-01...
Page 31 Service URL buttons or adds a Privacy button to meet user needs. See the “Modifying Phone Button Templates” section on page 5-18. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-19 OL-20851-01...
Page 32 Adds speed-dial buttons and numbers. Users can change speed-dial settings on their phones by using Cisco Unified CM User Options. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-20 OL-20851-01...
Page 33 Some phones, such as those in conference Note rooms, do not have an associated user. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-21 OL-20851-01...
Page 34: Installing Cisco Unified Ip Phones
Adds primary and secondary directory numbers and features associated with directory numbers to the phone. Verifies that phone is configured properly. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-22 OL-20851-01...
Page 35 Website.” Ensures that users have adequate information to successfully use their Cisco Unified IP Phones. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-23 OL-20851-01...
Page 36: Terminology Differences
Message Waiting Indicator (MWI) or Message Waiting Lamp Programmable Feature Button Programmable Line Button or Programmable Line Key (PLK) Voicemail System Voice Messaging System Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 1-24 OL-20851-01...
Page 37: Understanding Interactions With Other Cisco Unified Ip Telephony Products
To function in the IP telephony network, the Cisco Unified IP Phone must be connected to a networking device, such as a Cisco Catalyst switch. You must also register the Cisco Unified IP Phone with a Cisco Unified CM system before sending and receiving calls.
Page 38: Understanding How The Cisco Unified Ip Phone Interacts With The Vlan
Security Features for Cisco Unified IP Phones” section on page 1-9. If the Cisco Unified IP Phone model that you want to configure does not appear in the Phone Type Note drop-down list in Cisco Unified CM Administration, go to the following URL and install the latest support patch for your version of Cisco Unified CM:...
Page 39: Providing Power To The Cisco Unified Ip Phone
Providing Power to the Cisco Unified IP Phone The Cisco Unified IP Phone 8941 and 8945 can be powered with external power or with Power over Ethernet (PoE). External power is provided through a separate power supply. PoE is provided by a switch through the Ethernet cable attached to a phone.
Page 40: Power Guidelines
In the case of a power failure or disruption, you may need to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 41: Obtaining Additional Information About Power
Configuration files for a phone are stored on the TFTP server and define parameters for connecting to Cisco Unified CM. In general, any time you make a change in Cisco Unified CM that requires the phone to be reset, a change is automatically made to the phone’s configuration file.
Page 42: Understanding The Phone Startup Process
Trust List file containing a certificate assigned to the Cisco Unified CM and TFTP. If auto registration is not enabled and you did not add the phone to the Cisco Unified CM database, the phone does not attempt to register with Cisco Unified CM. The phone continually displays the "Configuring IP"...
Page 43 Cisco Unified CM, the phone attempts to auto-register itself in the Cisco Unified CM database. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 44: Adding Phones To The Cisco Unified Cm Database
Quickly enter phones into the Cisco Unified CM database and modify any settings, such as the • directory numbers, from Cisco Unified CM. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 45: Adding Phones With Auto-Registration And Taps
For more information, refer to the “Bulk Administration” chapter in Cisco Unified Communications Manager Administration Guide. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 46: Adding Phones With Cisco Unified Cm Administration
• Adding Phones with Auto-Registration and TAPS, page 2-9 • Adding Phones with Cisco Unified CM Administration, page 2-10 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 2-10 OL-20851-01...
Page 47: Determining The Mac Address For A Cisco Unified Ip Phone
For information about accessing the web page, see the “Accessing the Web Page for a Phone” section on page 8-2. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 2-11 OL-20851-01...
Page 48 Chapter Determining the MAC Address for a Cisco Unified IP Phone Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 2-12 OL-20851-01...
Page 49: Before You Begin
Cisco UnifiedCM installed in your network and configured to handle call processing – IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 50: Cisco Unified Communications Manager Configuration
Chapter Understanding the Cisco Unified IP Phones 8941 and 8945 Components The Cisco Unified IP Phone displays the date and time from Cisco Unified CM. If the Cisco Unified CM Note server is located in a different time zone than the phones, the phones will not display the correct local time.
Page 51: Handset
The handset is designed especially for use with a Cisco Unified IP Phone. It includes a light strip that indicates incoming calls and voice messages waiting. To connect a handset to the Cisco Unified IP Phone, plug the cable into the handset and the Handset port on the back of the phone.
Page 52 Cisco.com. Connecting a Headset To connect a wired headset to the Cisco Unified IP Phone, plug it into the Headset port on the back of the phone. Press the Headset button on the phone to place and answer calls using the headset.
Page 53: Installing The Cisco Unified Ip Phone
Installing the Cisco Unified IP Phone Installing the Cisco Unified IP Phone You must connect the Cisco Unified IP Phone to the network and to a power source before using it. See Figure 3-1 shows the connections for Cisco Unified IP phones 8941and 8945.
Page 54 802.3at power enabled (For Cisco Unified IP Phone 8941.) Network port (10/100/1000 SW) with IEEE 802.3af and 802.3at power enabled (For Cisco Unified IP Phone 8945.) Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 55: Reducing Power Consumption On The Phone
Reducing Power Consumption on the Phone You can reduce the amount of energy that the Cisco Unified IP Phone 8941 and 8945 consumes by scheduling when the phone goes into power save mode. In power save mode, the backlight on the screen is not lit when the phone is not in use.
Page 56 Cisco Unified IP Phone 8941 and 8945 Footstand slots for a higher viewing angle Footstand slots for a lower viewing angle Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 57: Higher Viewing Angle
Chapter Footstand Higher Viewing Angle Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 58: Lower Viewing Angle
The screen displays the Cisco Systems, Inc., logo screen. These messages appear as the phone starts up. Phone not registered – The home screen displays: Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3-10 OL-20851-01...
Page 59: Configuring Startup Network Settings
Refer to Cisco Unified Communications Manager Security Guide for more information. To manually configure an LSC on the phone, perform these steps: Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3-11...
Page 60 Setup and ensuring that the LSC setting shows Installed. Related Topic Understanding Security Features for Cisco Unified IP Phones, page 1-9 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3-12 OL-20851-01...
Page 61: Configuring Settings On The Cisco Unified Ip Phone
Displaying a Configuration Menu, page 4-2 • • Unlocking and Locking Options, page 4-3 • Editing Values, page 4-3 • Network Setup Menu, page 4-4 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 62: Displaying A Configuration Menu
To exit a menu, press the Exit softkey. Step 6 Related Topics Unlocking and Locking Options, page 4-3 • Editing Values, page 4-3 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 63: Unlocking And Locking Options
Related Topics Displaying a Configuration Menu, page 4-2 • Unlocking and Locking Options, page 4-3 • Network Setup Menu, page 4-4 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 64: Network Setup Menu
Admin VLAN from the switch; otherwise it is ignored. VLAN setting. Press the Apply softkey, then press Save. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 65 Device > Phone > Phone discovery protocol, which should match the protocol Configuration. supported by the switch. Settings include: Enabled—default • Disabled • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 66: Ipv4 Setup Menu Options
Server option, press the Edit softkey, and then enter a new DNS server IP address. Press the Apply softkey, then press Save. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 67 Related Topics Displaying a Configuration Menu, page 4-2 • Unlocking and Locking Options, page 4-3 • Editing Values, page 4-3 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 68: Security Configuration Menu
The 802.1X Authentication and 802.1X Authentication Status menus allow you to enable 802.1X authentication and view transaction status. These options are described in Table 4-5. To exit these menus, press the Exit softkey. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 69 To view the transaction status of your 802.1X 802.1X Authentication. Authentication, choose Applications > Administrator Settings > Security Configuration > 802.1X Authentication Status. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 70 Chapter Security Configuration Menu Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 4-10 OL-20851-01...
Page 71: Configuring Features, Templates, Services, And Users
Cisco Unified Communications Manager Administration. The Reference column lists Cisco Unified Communications Manager and other documentation that contains configuration procedures and related information. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 72 Chapter Telephony Features Available for the Cisco Unified IP Phone For information about using most of these features on the phone, refer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 8.5. Cisco Unified Communications Manager Administration also provides several service parameters that Note you can use to configure various telephony functions.
Page 73 For more information, go to the Cisco Unified (BLF) directory number associated with a speed-dial Communications Manager Features and button on the phone. Services Guide, Presence. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 74 Call Forward All loop or that creates a Call Cisco Unified IP Phone. Forward All chain with more hops than the existing Forward Maximum Hop Count service parameter allows. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 75 To resume the monitoring session, the party whose call is being monitored must resume the call. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 76 Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone. • Cisco Unified Communications Manager Features and Services Guide, Barge and Privacy. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 77 Allows users to connect two calls to each other For more information, see the Cisco Unified (without remaining on the line). Communications Manager System Guide, Cisco Unified IP Phone. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 78 Phone configuration window (Phone Configuration window value takes precedence). BLF Status Depicts DND—Enables DND • status to override busy/idle state. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 79 • the next available directory number in the group System Guide, Understanding Route and directs the call to that phone. Plans. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 80 Cisco Unified IP Phone” • Cisco Unified IP Phone 8941 and 8945 User Guide, “Basic Call Handling” chapter, “Making Conference Calls” section Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-10 OL-20851-01...
Page 81 Communications Manager Features and Services Guide, Music On Hold. Mute Mutes the microphone from the handset or headset. Requires no configuration. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-11 OL-20851-01...
Page 82 Allows users to call the most recently dialed phone Requires no configuration. number by pressing a button or the Redial button. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-12 OL-20851-01...
Page 83 Security Guide. Conference List. (Non-initiators can add or remove conference participants if the Advanced Adhoc Conference Enabled parameter is set.) Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-13 OL-20851-01...
Page 84 Cisco Unified Communications Manager • Administration Guide, Cisco Unified IP Phone Configuration. Cisco Unified Communications Manager • System Guide, Cisco Unified IP Phone. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-14 OL-20851-01...
Page 85 “Understanding Video Telephony” chapter. Video Mute Mutes the video from the phone screen during a Requires no configuration. video call. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-15 OL-20851-01...
Page 86: Join And Direct Transfer Policy
To determine the proper setting for this parameter, refer to the documentation of the JTAPI/TAPI application. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-16 OL-20851-01...
Page 87: Configuring Corporate And Personal Directories
To configure Personal Directory from a web browsers, users must access their User Options web pages. You must provide users with a URL and login information. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-17...
Page 88: Modifying Phone Button Templates
Service Name and ASCII Service Name—Enter Personal Address Book. • Service Description—Enter an optional description of the service. • Service URL • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-18 OL-20851-01...
Page 89 Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-19 OL-20851-01...
Page 90: Configuring Softkey Templates
Softkey Template. The Cisco Unified IP Phones 8941 and 8945 do not support all the softkeys that are configurable in Softkey Template Configuration on Cisco Unified CM Administration. Cisco Unified Communications Manager allows you to enable or disable some softkeys in the control policy configuration settings, but the Cisco Unified IP Phones 8941 and 8945 do not support feature control policy configuration settings.
Page 91: Setting Up Services
(VidMode) Setting Up Services You can give users access to Cisco Unified IP Phone Services on the Cisco Unified IP Phone 8941 and 8945. You can also assign a button or a softkey to different phone services. These services comprise XML applications that enable the display of interactive content with text and graphics on the phone.
Page 92: Adding Users To Cisco Unified Communications Manager
Cisco Unified Communications Manager Administration For more information on LDAP, see the Cisco Unified Communications Manager System Guide, Understanding the Directory. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-22 OL-20851-01...
Page 93: Managing The User Options Web Pages
Giving Users Access to the User Options Web Pages Before a user can access the User Options web pages, you must add the user to the standard Cisco Unified Communications Manager end user group and associate the appropriate phone with the user.
Page 94: Specifying Options That Appear On The User Options Web Pages
To specify the options that appear on the User Options web pages, follow these steps: Procedure From Cisco Unified Communications Manager Administration, choose System > Enterprise Step 1 Parameters. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-24 OL-20851-01...
Page 95 Hide All Settings—No call forward settings display on the User Options web pages. • Show Only Call Forward All—Only call forward all calls displays on the User Options web pages. • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-25 OL-20851-01...
Page 96 Chapter Managing the User Options Web Pages Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-26 OL-20851-01...
Page 97: Chapter 6 Customizing The Cisco Unified Ip Phone
– file view – file search – file get – file dump – file tail – file delete – Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 98: Creating Custom Phone Rings
50 ring types. Each ring type contains a pointer to the PCM file that is used for that ring type and the text that will appear on the Ring Type menu on a Cisco Unified IP Phone for that ring.
Page 99: Pcm File Requirements For Custom Ring Types
DistinctiveRinglist.xml file. Save your modifications and close the DistinctiveRinglist.xml file. Step 3 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 100: Configuring The Idle Display
Press any button on the phone. • The phone takes the action designated by that button in addition to turning on the backlight. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 101 For example, to turn the backlight off when the phone is idle for 1 hour and 30 minutes after an end-user turns the backlight on, enter 1:30. The default value is 0:30. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 102 Chapter Automatically Disabling the Cisco Unified IP Phone Backlight Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 103: Chapter 7 Viewing Model Information, Status, And Statistics On The Cisco Unified Ip Phone
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone This chapter describes how to use the following menus on the Cisco Unified IP Phone 8941 and 8945 to view model information, status messages, and network statistics for the phone: •...
Page 104: Status Menu
Step 4 To remove current status messages, press the Clear softkey. To exit the Status Messages screen, press the Exit softkey. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 105 No network connectivity between the DNS server • and the phone—Verify the network connections. DNS server is down—Check configuration of • DNS server. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 106 Check the load ID assigned to the phone (from Cisco Unified Communications Manager, choose Device > Phone). Re-enter the load displayed on the phone. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 107 CTL file. In this case, run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in this file. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 108: Network Statistics Screen
Total number of unicast packets transmitted by the phone Rx Frames Number of packets received by the phone Rx Broadcasts Number of broadcast packets received by the phone Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 109 DHCP REQUESTING DHCP RESYNC DHCP UNRECOGNIZED DHCP WAITING COLDBOOT TIMEOUT SET DHCP COLDBOOT SET DHCP DISABLED DISABLED DUPLICATE IP SET DHCP FAST Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 110: Call Statistics Screen
This number is not necessarily identical to the number of RTP voice packets transmitted since the call began because the call might have been placed on hold. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 111 G.728/iLBC: 3.9 • G729A/AB: 3.7 • MOS LQK Version Version of the Cisco-proprietary algorithm used to calculate the MOS LQK scores. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 112: Security Configuration
The Trust List is a top-level menu that provides submenus for the CTL Signature and Call manager/TFTP Server. 802.1x Authentication Allows you to enable 802.1X authentication for the phone. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 7-10 OL-20851-01...
Page 113: Monitoring The Cisco Unified Ip Phone Remotely
C H A P T E R Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unified IP Phone has a web page from which you can view a variety of information about the phone, including: Device information • Network setup information •...
Page 114: Accessing The Web Page For A Phone
Debug Display—Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting. For more information, see the “Device Logs” section on page 8-9. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 115: Disabling And Enabling Web Page Access
For security purposes, you may choose to prevent access to the web pages for a phone. If you do so, you will prevent access to the web pages that are described in this chapter and to the Cisco Unified CM User Options web pages.
Page 116: Network Setup
Name of the Domain Name System (DNS) domain in which the phone resides. IP Address Internet Protocol (IP) address of the phone. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 117 URL of proxy server, which makes HTTP requests to non-local host addresses on behalf of the phone HTTP client and provides responses from the non-local host to the phone HTTP client. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 118 PC. Voice VLAN Enabled Indicates whether the phone allows a device attached to the PC port to access the Voice VLAN. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 119: Network Statistics
“Accessing the Web Page for a Phone” section on page 8-2. Ethernet Information—Displays information about Ethernet traffic. Table 8-3 describes the items in • this area. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 120 IP address of the neighbor device discovered by LLDP protocol. LLDP Neighbor Port Neighbor device port to which the phone is connected discovered by LLDP protocol. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 121: Device Logs
Total number of RTP data packets transmitted by the phone since starting this connection. The value is 0 if the connection is set to receive only mode. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 122 If using voice activity detection (VAD), a longer interval might be required to accumulate 3 seconds of active speech. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 8-10 OL-20851-01...
Page 123 Number of times the phone has started transmitting a stream. Rcvr Joins Number of times the phone has started receiving a stream. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 8-11 OL-20851-01...
Page 124 1. When the RTP Control Protocol is disabled, no data generates for this field and thus displays as 0. Related Topics “Configuring Settings on the Cisco Unified IP Phone” chapter • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 8-12 OL-20851-01...
Page 125: Troubleshooting And Maintenance
Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications • Manager, page 9-2 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address, page 9-5 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 126: Symptom: The Cisco Unified Ip Phone Does Not Go Through Its Normal Startup Process
Checking Network Connectivity, page 9-3 • Verifying TFTP Server Settings, page 9-3 • Verifying IP Addressing and Routing, page 9-3 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 127 IP Address, Subnet Mask, Default Router—If you have assigned a static IP address to the phone, • you must manually enter settings for these options. See the “Network Setup Menu” section on page 4-4 for instructions. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 128 If the Cisco CallManager service is not running, all devices on the network that rely on it to make phone calls will be affected. If the TFTP service is not running, many devices will not be able to start up successfully.
Page 129: Registering The Phone With Cisco Unified Communications Manager
Make sure that the network or VLAN to which the phone is connected has access to the DHCP server, and make sure that the switch port is enabled. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 130: Cisco Unified Ip Phone Resets Unexpectedly
Verify that the DHCP server has been set up properly. Verify the DHCP lease duration. Cisco recommends that you set it to 8 days. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 131: Checking Static Ip Address Settings
On the Cisco Unified Communications Manager server, verify that the local host files have the correct Step 3 Cisco Unified Communications Manager server name mapped to the correct IP address. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 132: Checking Power Connection
Unified Communications Manager server. Phone does not request signed configuration The CTL file does not contain any TFTP entries with certificates. files. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 133: General Troubleshooting Tips
802.1X configuration menus and re-enter the shared secret. General Troubleshooting Tips Table 9-2 provides general troubleshooting information for the Cisco Unified IP Phone. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 134 See the “Call Statistics Screen” section on page 7-8 for information about displaying these statistics. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 9-10 OL-20851-01...
Page 135 Both phones are registered to the same Cisco Unified Communications Manager. Audio server debug and capture logs are enabled for both phones. If needed, enable Java debug. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 9-11 OL-20851-01...
Page 136: Resetting Or Restoring The Cisco Unified Ip Phone
• Performing a Basic Reset Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings. Table 9-3 describes the ways to perform a basic reset.
Page 137: Monitoring The Voice Quality Of Calls
“Call Statistics Screen” section on page 7-8) or remotely by using Streaming Statistics (see the Monitoring the Cisco Unified IP Phone Remotely chapter). Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 9-13 OL-20851-01...
Page 138: Troubleshooting Tips
30 seconds. Conceal ratio changes indicate a frame loss greater than 3 percent. The MOS LQK scores can vary based on the codec that the Cisco Unified IP Phone uses. The following codecs provide these corresponding maximum MOS LQK scores under normal conditions with zero frame loss for Cisco Unified Phones 8941 and 8945: G.711: 4.5 MOS LQK...
Page 139: Where To Go For More Troubleshooting Information
Cleaning the Cisco Unified IP Phone To clean your Cisco Unified IP phone, use only a dry soft cloth to gently wipe the phone and the LCD screen. Do not apply liquids or powders directly on the phone. As with all non-weather-proof electronics, liquids and powders can damage the components and cause failures.
Page 140 Chapter Cleaning the Cisco Unified IP Phone Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 9-16 OL-20851-01...
Page 141: Appendix
Cisco Unified Communications Manager Administration Guide • “Role Configuration” chapter in the Cisco Unified Communications Manager Administration Guide Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 142: How Users Subscribe To Services And Configure Phone Features
An overview of the tasks that users can accomplish by using the web page. • For information using the User Options web pages, refer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 8.5...
Page 143: How Users Configure Personal Directory Entries
The installation wizard installs the application to your computer. When the installation is complete, the InstallShield Wizard Complete window displays. Step 8 Click Finish. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 144 Book Synchronizer. To verify if the synchronization worked, log in to your User Options web pages and choose Personal Address Book. The users from your Windows address book should be listed. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 145: Appendix
Installing the Cisco Unified CM Locale Installer If you are using Cisco Unified IP phones in a locale other than English (United States), you must install the locale-specific version of the Cisco Unified CM Locale Installer on every Cisco Unified CM server in the cluster.
Page 146 Appendix Support for International Call Logging Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 147: Appendix
As supported by the Ethernet Specification, it is assumed that the maximum cable length between each Cisco Unified IP Phone and the switch is 100 meters (330 feet). Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 148: Cable Specifications
“BI” stands for bidirectional, while DA, DB, DC and Note DD stand for “Data A”, “Data B”, “Data C” and “Data D”, respectively. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 149 “BI” stands for bi-directional, while DA, DB, DC and DD stand for “Data A”, “Data B”, “Data C” and “Data D”, respectively. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 150 Appendix Network and Access Port Pinouts Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 151: Appendix
• Phone model: 8941 • Protocol: SCCP • MAC address listed on phone: 00127F578941 • Five-digit internal telephone number: 26640 • Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 152: Adding A User To Cisco Unified Cm
Adding a User to Cisco Unified CM This section describes steps for adding a user to Cisco Unified CM. Follow one of the procedures in this section, depending on your operating system and the manner in which you are adding the user: Adding a User From an External LDAP Directory, page D-2 •...
Page 153: Configuring The Phone
Device Pool—Choose the device pool to which you want this phone assigned. The device pool – defines sets of common characteristics for devices, such as region, date/time group, softkey template, and MLPP information. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 154 In the Extension Information pane of this window, check the Enable Extension Mobility box if this phone supports Cisco Extension Mobility. Click Save. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 155 Click Save. The user is now associated with Line 1 on the phone. If your phone has a second line, configure Line 2. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 156: Performing Final End User Configuration Steps
“Standard CCM End User Group.” To view all configured user groups, choose User Management > User Group. Click Save. Step 4 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 157: Appendix
Block external to external Supported Supported transfer Busy Lamp Field (BLF) Supported Supported Advanced Call Handling—Using BLF to Determine a Line State Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 158 Users do not interact with this feature directly. It is Integration (CTI) Call Park, MWI) configured on Cisco Unified Communications Applications Manager. Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 159 Other Group Pickup Supported Supported Plus Dialing Supported Supported Using Call Logs Privacy Supported Supported Advanced Call Handling—Using a Shared Line Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 160 Basic Call Handling—Transferring Calls Time Zone Update Supported Supported Voice Mail Supported Supported Accessing Voice Messages section of the Phone Guide Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-20851-01...
Page 161: I N D E X
Busy Lamp Field (BLF) speed dial Cisco Unified IP Phones manually 2-10 buttons Cisco Unified IP Phones using auto-registration Cisco Unified IP Phone 8941 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-1 OL-20851-01...
Page 162 Cisco Extension Mobility Cross Cluster Service encrypted 1-12 Cisco Unified Communications Manager modifying adding phone to database of overview Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-2 OL-20851-01...
Page 163 5-18 DHCP IP address 9-11 fast dial service 5-9, E-3 directed call park 5-8, E-3 features directed call pickup Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-3 OL-20851-01...
Page 164 1-12 distinctive ring file format DistinctiveRingList.xml extension mobility footstand fast dial service forced authorization codes 5-9, E-3 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-4 OL-20851-01...
Page 165 Installing the Cisco Unified Communications Manager idle display Locale Installer configuring log out of hunt groups viewing settings XML service iLBC Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-5 OL-20851-01...
Page 166 DNS Server 1-5 Network web page 8-2, 8-8 IP Address Subnet Mask TFTP Server 1 TFTP Server 2 on-hook dialing Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-6 OL-20851-01...
Page 167 1-14 privacy 5-12, E-3 establishing 1-14 Private Line Automated Ringdown (PLAR) 5-12, E-4 identifying 1-14 programmable feature butons Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-7 OL-20851-01...
Page 168 5-20 abbreviated dialing Speaker button, disabling agent greeting speed dialing 5-14, E-4 audible message waiting indicator SRST auto answer SRTP Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-8 OL-20851-01...
Page 169 Trivial File Transfer Protocol 5-11 mobile voice access See TFTP 5-11 monitoring and recording 5-14 troubleshooting music-on-hold DHCP 5-11 mute 5-11 Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-9 OL-20851-01...
Page 170 5-15 VLAN auxiliary, for voice traffic configuring configuring for voice networks native, for data traffic verifying Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) IN-10 OL-20851-01...

This manual is also suitable for:

8945