Troubleshooting; Resolving Abnormal Functions; Resolving Errors - formlabs Fast Cure Manual

7.

Troubleshooting

For detailed guidance and visual assistance, visit support.formlabs.com.
7.1

Resolving abnormal functions

In the case of errors or abnormal activity with the Fast Cure, reference the following errors, causes,
and proposed solutions. Complete the initial troubleshooting steps and carefully document all
results. Contact Formlabs Support or a
Error Cause
The display does not • Power failure or a faulty
turn on. electrical connection
The touchscreen • Faulty or damaged
is unresponsive. touchscreen
The door does not • The turntable tray is not
fully close. mounted properly
• The printed parts inserted
into the Fast Cure are
blocking the door
The LEDs do not turn on. • Power failure or a faulty
electrical connection
The turntable does not turn. • Turntable is obstructed
• Turntable is not fully seated
Faulty or damaged motor
assembly
Parts are undercured • Expired resin
or do not have desired • Part was washed but not
mechanical properties. fully dried before post-
curing
Post-cured parts have tacky • Part was not washed
or sticky surfaces. before post-curing
• Part was washed but not
fully dried before post-
curing
26
certified service provider for additional guidance.
Solution
• Disconnect and reconnect the power.
Plug the power cable into a
different outlet.
• Check and replace the fuse, located
in a compartment next to the
power port.
• Disconnect and reconnect the power.
Replace the touchscreen.
• Remove and reseat the turntable tray
on the turntable.
• Adjust the position and orientation of
the printed parts on the turntable tray.
• Disconnect and reconnect the power.
Plug the power cable into a
different outlet.
• Ensure that no cured resin or printed
parts are blocking the turntable.
Reorient large prints as necessary.
• Reseat the turntable tray on
the turntable.
• Replace the motor assembly.
• Check the expected lifetime of the
resin used for the print.
• Fully dry all solvent off of parts before
post-curing.
• Wash liquid resin off of printed parts
before postcuring.
• Fully dry all solvent off of parts before
post-curing.
7.2

Resolving errors

If errors persist after following these steps, contact
provider for additional guidance.
Error Cause
Door open The Fast Cure door was not
fully closed during use.
High temperature The Fast Cure reached its
upper temperature limit
during a post-cure cycle.
Formlabs Support or a certified service
Solution
• Close the Fast Cure door. Check
that the door closes properly. When
the door is fully closed, the top of
the door is flush with the bottom of
the touchscreen.
• If the Fast Cure has been used
recently, particularly for long or
repeated cycles at high LED intensity,
let the unit cool for 10 minutes before
trying to start a new cycle.
• Allow the Fast Cure to cool. The post-
cure cycle automatically resumes
when the temperature in the post-
cure chamber is low enough.
Troubleshooting | 27