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Canon imageRUNNER ADVANCE 4500 III Series Service Manual

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Revision 2.0

imageRUNNER ADVANCE

4500 III Series

Service Manual

Table of Contents

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Summary of Contents for Canon imageRUNNER ADVANCE 4500 III Series

Page 1 Revision 2.0 imageRUNNER ADVANCE 4500 III Series Service Manual...
Page 2: Important Notices
When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
Page 3 Important Notices Symbols Explanation Symbols Explanation Check a sound. Push the part. Disconnect the connector. Connect the power cable. Connect the connector. Disconnect the power cable. Remove the cable/wire from the Turn on the power. cable guide or wire saddle. Install the cable/wire to the cable Turn off the power.
Page 4: Table Of Contents
Contents Contents Safety Precautions....................1 Laser..............................2 Laser Safety............................2 Handling of Laser System........................2 Power Supply / Lithium Battery......................3 Turn power switch ON........................... 3 Power Supply............................3 Notes When Handling a Lithium Battery....................3 Toner Safety............................4 About Toner............................4 Handling Adhered Toner........................4 Notes on works............................4 Notes Before it Works Serving ......................
Page 5 Contents Overview............................92 Startup Sequence..........................95 Shutdown Sequence........................... 95 Motion Sensor.............................96 Laser Exposure System........................98 Overview............................98 Basic Sequence..........................99 Controlling the Laser Activation Timing....................100 Controlling the Intensity of Laser Light....................102 Controlling the Polygon Motor......................102 Controlling the Laser Shutter......................102 Image Formation System........................
Page 6 Contents 4. Parts Replacement and Cleaning............... 170 Preface............................171 Outline..............................171 Points to Note when Tightening a Screw..................... 171 List of Parts............................. 172 List of External / Internal Cover......................172 List of Main Unit..........................175 Consumable Parts, Replacement Parts and Cleaning Parts..............177 PCB..............................
Page 7 Contents Removing the Laser Scanner Unit...................... 272 Image Formation System........................ 274 Removing the Developing Assembly....................274 Removing the Developing Cylinder.....................275 Removing the Transfer Roller......................278 Removing the Separation Static Eliminator..................279 Removing the Waste Toner Container....................280 Removing the Drum Unit........................281 Removing the Toner Supply Unit......................281 Fixing System..........................283 Removing the Fixing Assembly......................
Page 8 Overview............................367 How to use the test print........................369 Troubleshooting Items........................372 Image Faults............................. 372 Display of "Non-Canon Product" Message..................377 Forcible stop of paper feed......................379 Remedies to be performed when E602-xxxx or E614-xxxx error is displayed........ 382 Debug Log............................386 Function Overview..........................386 Saving and Collecting Debug Logs.....................
Page 9 Contents 8. Service Mode....................587 Overview............................588 Basic Operations..........................588 SITUATION Mode..........................591 Security Support..........................596 Position to Affix the Service Label.......................600 Output of Service Print Data.......................600 COPIER (Service mode for printer)....................605 DISPLAY (State display mode)......................605 I/O..............................628 ADJUST (Adjustment mode)......................628 FUNCTION (Operation / inspection mode)..................676 OPTION (Specification setting mode)....................
Page 10 Contents Unpacking............................902 Checking the Contents ........................903 Installation Procedure........................903 Operation when using uniFLOW Online....................925 When Relocating the Host Machine....................926 Platen Cover Type W........................928 Points to Note at Installation.......................928 Checking the Contents........................928 Essential Items to Be Performed Before Installation................928 Installation Outline Drawing ......................
Page 11 Contents Checking Before Installation.......................984 Checking the Contents........................984 Installation Procedure........................985 Checking After Installation......................... 995 Utility Tray-B1..........................996 Points to Note at Installation ......................996 Checking the Contents........................996 Installation Outline Drawing........................996 Installation Procedure........................996 When installing the USB Keyboard..................... 999 Inner 2 Way Try-L1........................1000 Essential Items to Be Performed Before Installation................
Page 12 Contents Checking after Installation........................ 1037 Serial Interface Kit-K3 / Copy Control Interface Kit-A1..............1039 Points to Note at Installation ......................1039 Essential Items to Be Performed Before Installation................1039 Installation Outline Drawing......................1039 Checking the Contents........................1039 Installation Procedure........................1040 Pre-checks for HDD-related Option....................1044 Points to Note at Installation......................1044 Installation Outline Drawing......................1044 Essential Items to Be Performed Before Installation................
Page 13 Contents Points to Note at Installation......................1105 Essential Items to Be Performed Before Installation................1105 Installation Outline Drawing......................1105 Checking the Contents........................1105 Installation Procedure........................1105 Checking the Operation........................1109 Super G3 2nd Line Fax Board-AS1....................1110 Product Name..........................1110 Points to Note at Installation......................1110 Essential Items to Be Performed Before Installation................
Page 14 Contents Host machine_7/18..........................1153 Host machine_8/18..........................1154 Host machine_9/18..........................1155 Host machine_10/18........................1156 Host machine_11/18........................1157 Host machine_12/18........................1158 Host machine_13/18........................1159 Host machine_14/18........................1160 Host machine_15/18........................1161 Host machine_16/18........................1162 Host machine_17/18........................1163 Host machine_18/18........................1164 Single pass ADF..........................1165 Reversal ADF..........................1166 Software Counter Specifications....................1167 Target PCBs of Automatic Update....................1171 List of Service Modes That Can Be Restored................
Page 15: Safety Precautions
Safety Precautions Laser............. 2 Power Supply / Lithium Battery..... 3 Toner Safety..........4 Notes on works........4...
Page 16: Laser
Safety Precautions Laser Laser Safety Since radiation emitted inside this machine is completely confined with protective housings and external covers, the laser beam cannot escape from the machine during any phase of normal use by users. Therefore, this machine is classified as a Class 1 laser product under the international standard IEC60825-1 that is regarded as safe during normal use.
Page 17: Power Supply / Lithium Battery
Safety Precautions Power Supply / Lithium Battery Turn power switch ON The machine is equipped with 2 power switches: main power switch and control energy saver key. The machine goes on when the main power switch is turned on (i.e., other than in low power mode, sleep mode). CAUTION: Do not turn off the main power switch while the progress bar is indicated, during which access is made to the HDD.
Page 18: Toner Safety
Safety Precautions Toner Safety About Toner Toner is a nontoxic matter composed of plastic, iron and a trace of pigments. CAUTION: Never throw toner in flames to avoid explosion. Handling Adhered Toner • Use dry tissue paper to wipe off toner adhered to skin or clothes and wash in water. •...
Page 19: Notes On Assembly/Disassembly
Safety Precautions Notes on Assembly/Disassembly Follow the items below to assemble/disassemble the device. 1. Disconnect the power plug to avoid any potential dangers during assembling/disassembling works. 2. If not specially instructed, reverse the order of disassembly to reinstall. 3. Ensure to use the right screw type (length, diameter, etc.) at the right position when assembling. 4.
Page 20: Product Overview
Product Overview Product Lineup........7 Features..........13 Specifications........14 Name of Parts........36...
Page 21: Product Lineup
1. Product Overview Product Lineup Host machine imageRUNNER ADVANCE 4551 III / 4545 III / 4535 III / 4525 III The underlined numerical value indicates the print speed (ppm: print per minute). iR ADV 4551 III/4551i III iR ADV 4545 III/4545i III iR ADV 4535 III/4535i III iR ADV 4525 III/4525i III Print speed...
Page 22: Pickup/Delivery System Options
1. Product Overview Pickup/Delivery System Options ■ Applicable Option for Each Model ■ Required Options and Conditions ● Pickup System Options Product name Required options, conditions, etc. Paper Deck Unit-F1 Paper Deck Heater Unit-C1 Heater Kit-N1 is required. Use it to suppress the moisture absorption of the paper in the paper deck.
Page 23: Scanning System Options
1. Product Overview Product name Required options, conditions, etc. Inner Finisher-J1 Inner 2Way Tray-L1 Staple Finisher-Y1 Using with Booklet Finisher-Y1 is not available. Booklet Finisher-Y1 Using with Staple Finisher-Y1 is not available. 2/3 Hole Puncher Unit-A1 Option for Staple Finisher-Y1 or Booklet Finisher-Y1. 2/4 Hole Puncher Unit-A1 Option for Staple Finisher-Y1 or Booklet Finisher-Y1.
Page 24: Function Expansion System Options
1. Product Overview Function Expansion System Options ■ Required Options and Conditions [2],[3] [21] [20] [10],[11] [12],[13] Licence option [22],[23] [16],[17] [14],[15] [18],[19] ● Hardware Products Product name Required options, conditions, etc. NFC Kit-C1 IC Card Reader Box-C1 IC Card Reader Box-C2 Connection Kit-A1 for Bluetooth LE Utility Tray-B1 Using with Voice Operation Kit-D1 is not available.
Page 25: Product Overview
1. Product Overview Product name Required options, conditions, etc. [11] 2.5inch/1TB HDD-P1 No particular options and conditions are required. This is used when the mirroring function is used with Removable HDD Kit-AL1 or HDD Mirroring Kit-J1. [12] HDD Mirroring Kit-J1 Option 2.5inch/250GB HDD-N1 or Option 2.5inch/1TB HDD-P1 are required.
Page 26 1. Product Overview Product name Required options, conditions, etc. Card Set-A5 Card Set-A6 imageRUNNER ADVANCE 4545i III Series License...
Page 27: Features
1. Product Overview Features Product Features • Addition of supported paper types • A5 pickup support • Loading of 100 sheets of 80 g/m2 paper to the Multi-purpose Tray • Standard size paper setting for A6R from the Multi-purpose Tray...
Page 28: Specifications
1. Product Overview Specifications Product Specifications Item Specification/Function Machine installation method Desktop type Photosensitive medium OPC (30 mm dia.) (Compact E drum) Exposure method Semiconductor Laser Charging method Roller charging Developing method Dry/Single-component Projection Development Transfer method Roller Transfer Separation method Static separation (Static eliminator) + Curvature separation Pickup method Cassette: Retard separation method...
Page 29: Fax Specifications
Up to 320 jobs Transmission Times Approximately 2.6 seconds (When sending LTR Canon original paper, Normal 8 pels x 3.85 line/mm ECM (JBIG)) *1 When using an IP telephone service, facsimile communication may not be performed normally via an IP telephone line. It is recommended to use facsimile communication via a general telephone (Public Switched Telephone Network) line.
Page 30: Productivity
1. Product Overview Product name Width (mm) Depth (mm) Height (mm) Weight (kg) Inner Finisher-J1 Productivity ■ imageRUNNER ADVANCE 4551 III Unit: images / min Mode Size 1-sided 2-sided Cassette Stack by- Paper Cassette Stack by- Paper pass Deck pass Deck Thin 2 (52 to 59 g/m2) A4, LTR...
Page 31 1. Product Overview Mode Size 1-sided 2-sided Cassette Stack by- Paper Cassette Stack by- Paper pass Deck pass Deck Envelope Yougatanaga 3 12/10/8 Post Card Post Card 18/14/10 S Post Card Post Card 14/10 NOTE: • The tolerance is plus/minus 5% (However, +10% and -0% for A4/LTR in the normal mode and 1-sided copy in the local mode) •...
Page 32 1. Product Overview Mode Size 1-sided 2-sided Cassette Stack by- Paper Cassette Stack by- Paper pass Deck pass Deck Heavy 2 (129-150 g/m2) A3, LDR Heavy 3 (151-163 g/m2) Heavy 4 (164-180 g/m2) Heavy 5 (181-220 g/m2) Transparency A4/LTR Envelope Monarch 12/10/8 12/10/8...
Page 33 1. Product Overview Mode Size 1-sided 2-sided Cassette Stack by- Paper Cassette Stack by- Paper pass Deck pass Deck Heavy 1 (106-128 g/m2) A4, LTR, EXE, 16K Label paper A4R, LTRR A3, LDR, B4, LGL, 8K, B5R, A5R, STMTR, 16KR Heavy 2 (129-150 g/m2) A4, LTR, B5, EXE, 16K Heavy 3 (151-163 g/m2)
Page 34: Paper Type
1. Product Overview Mode Size 1-sided 2-sided Cassette Stack by- Paper Cassette Stack by- Paper pass Deck pass Deck BOND Paper B5R, A5R, STMTR, 16KR 17/14 17/14 Plain 3 (91-105 g/m2) A4, LTR B5, EXE, 16K A4R, LTRR A3, LDR, 8K B4, LGL B5R, A5R, STMTR, 16KR 17/16...
Page 35 1. Product Overview Size Feeding direction (mm) Width direction (mm) Custom paper size 2-2 182 to 390 139.7 to 147.9 Custom paper size 2-3 390.1 to 431.8 139.7 to 147.9 Custom paper size 3-1 148 to 181.9 148 to 297 Custom paper size 3-2 182 to 269.9 148 to 194.9...
Page 36 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- 16KR I-LGL Free Free Yes *1 (Long length) Custom paper size 1-1 Custom paper size 1-2 Custom paper size 1-3...
Page 37 1. Product Overview It is necessary to set "1" in the following service mode (Lv.2). COPIER > OPTION > USER > MF-LG-ST ■ Pickup Specifications (2/11) Type (paper weight: g/m2) • Thin paper 1 (60 to 63) • Plain paper 1 (64 to 75), Plain paper 2 (76 to 90), Plain paper 3 (91 to 105) •...
Page 38 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- Custom paper size 1-3 Custom paper size 2-1 Custom paper size 2-2 Custom paper size 2-3 Custom paper size 3-1...
Page 39 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- 11x17 LTRR STMTR EXEC OFFICIO E-OFFICIO B-OFFICIO M-OFFICIO A-OFFICIO A-LTR A-LTRR GLTR-R GLTR GLGL AFLS 16KR...
Page 40 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- Custom paper size 3-3 Custom paper size 3-4 Custom paper size 3-5 Custom paper size 3-6 Custom paper size 3-7...
Page 41 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- LTRR STMTR EXEC I-LGL Free Free (Long Yes *1 length) Custom paper size 1-1 Custom paper size 1-2 Custom paper...
Page 42 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- Custom paper size 5 (Long length) It is necessary to set "1" in the following service mode (Lv.2). COPIER >...
Page 43 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- Custom paper No *1 size 3-9 Custom paper No *1 size 3-10 Custom paper No *1 size 3-11 Custom paper...
Page 44 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- I-LGL Free Custom paper size 1-1 Custom paper size 1-2 Custom paper size 1-3 Custom paper size 2-1 Custom paper...
Page 45 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- 11x17 LTRR STMTR EXEC I-LGL Free Custom paper size 1-1 Custom paper size 1-2 Custom paper size 1-3 Custom paper...
Page 46 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- Custom paper size 3-13 ■ Pickup Specifications (9/11) Type (paper weight: g/m • Postcard, 4 on 1 postcard (164 to 209) Paper size Pickup position Multi-pur-...
Page 47 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- AFLS 16KR I-LGL Free Custom paper size 1-1 Custom paper size 1-2 Custom paper size 1-3 Custom paper size 2-1...
Page 48 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- COM10_R Monarch_R ISO-C5_R ISO-B5_R DL_R Nagagata 3_R Yougatanaga Kakugata 2_R COM10 Monarch ISO-C5 ISO-B5 Nagagata 3 Yougatanaga 3...
Page 49 1. Product Overview Paper size Pickup position Multi-pur- Cassette 1 Cassette 2 Cassette 3 Cassette 4 Paper Deck High Capaci- pose Tray Unit-F1 ty Cassette Feeding Unit- Custom paper size 3-12 Custom paper size 3-13...
Page 50: Name Of Parts
1. Product Overview Name of Parts External View ■ Front side of the machine Name Name Motion Sensor Multi-purpose Tray Control Panel Right Lower Door Cassette Right Door USB Port (Right Front) Cassette 1 USB Port (Right Rear) Cassette 2 USB Connector Main Power Supply Switch LAN Port...
Page 51 1. Product Overview Name Name Push-out Stopper Toner Supply Cover Delivery Tray Front Cover ■ Rear side of the machine Name Name Extension phone line terminal (LINE 4/LINE 3/LINE 2 from Handset connection terminal (Handset) above) Phone line terminal (LINE 1) External phone terminal (EXT.)
Page 52 1. Product Overview ■ Inside of the host machine Name Name Toner Container Waste Toner Container ■ ADF/Reader Name Name Document Set Lamp Document Read Area Cover ADF Upper Cover Copyboard Glass Slide Guide Document Delivery Extension Tray Document Pickup Tray Document Stopper Document Pickup Extension Tray Document Delivery Tray...
Page 53 1. Product Overview Name Name Document Read Area Unremoved Document Lamp ■ Multi-purpose Tray Name Name Multi-purpose Tray Pickup Side Guide Plate Multi-purpose Tray Pickup Sub Tray Multi-purpose Tray ■ Cassette Name Name Trailing Edge Guide Plate Side Guide Plate...
Page 54: Cross Section View
1. Product Overview Cross Section View ■ Host machine CCD Unit Toner Supply Unit Toner Container Delivery Assembly Fixing Assembly Drum Unit Drum Developing Assembly Laser Scanner Unit Cassette 1 Cassette 2 ■ Reader Name Name Reader Scanner Unit Reader Unit...
Page 55: Product Overview
1. Product Overview ■ Single pass ADF [8] [9] [10] [11] [12] [13] [14] [15] Key No. Name Key No. Name Pickup Roller Lead Roller 1 Separation Roller [10] Platen Roller 1 Feed Roller [11] Platen Roller 2 Pullout Roller [12] Lead Roller 2 Pullout Roller...
Page 56: Control Panel
1. Product Overview Control Panel [1] [2] [3] [16] [15] [14] [13] [12] [11] [10] Name [Settings/Registration] key Numeric keys [Energy Saver] key [Counter/Device Information] key Brightness Adjustment key Settings key [Clear] key [Stop] key [Start] key [10] Main Power indicator [11] Error indicator [12]...
Page 57 1. Product Overview Name Fax/I-Fax Inbox Print Tutorial Dest./Fwd. Settings Hold [10] Scanner [11] Settings/Regist. Shortcut [12] Personal Settings [13] Status Monitor/Cancel [14] Scan for Mobile [15] Mobile Portal [16] uniFLOW Online Setup [17] Copy (2 on 1; 2-Sided) [18] Copy (Prevent Bleed-Thru) ■...
Page 58: Technology
Technology Basic Configuration......45 Original Exposure System....46 Main Controller........92 Laser Exposure System...... 98 Image Formation System....104 Fixing System........122 Pickup/Feed System......133 External Auxiliary System....148...
Page 59: Basic Configuration
2. Technology Basic Configuration Functional Configuration The machine may broadly be divided into the following functional system blocks; document exposure system block, controller system block, laser exposure system block, image formation system block, fixing system block and pickup/feed system block. Original exposure system Reader controller Exposure lamp...
Page 60: Original Exposure System
2. Technology Original Exposure System Overview ■ Features Reader Assembly • Productivity has been increased by improving the original reading speed. • Low energy consumption by adopting a new Scanner Unit • Realization of a compact Scanner Unit by adopting a new lens unit •...
Page 61 2. Technology Reversal ADF • Improvement of quick-engaging/disengaging the Pickup roller assembly and the Separation roller • Improvement of paper curl detection by the modification the Document length sensor • Installation of the Document delivery Lamp function ■ Specifications ● Reader Assembly Item Specification/Function Remarks...
Page 62 2. Technology Item Specification/Function Remarks Maximum document At copyboard reading size 297 mm x 431.8 mm When using the ADF 304.8 mm x 630 mm ● ADF Single pass ADF Item Specifications Remarks Document pickup Automatic pickup/delivery method Simultaneous duplex reading method Original Type Sheet document...
Page 63 2. Technology Item Specifications Remarks Document process- Stream reading ing speed • 1-sided • Copy/SEND: 600 dpi BW: 80 ipm BW: 60 ipm • SEND: 300 dpi BW: 80 ipm CL: 80 ipm • 2-sided • Copy/SEND: 600 dpi BW: 150 ipm BW: 80 ipm •...
Page 64 2. Technology ■ Basic Configuration ● Reader Assembly Parts Configuration [10] [11] Key No. Name Code Function/Specification Scanner Unit Image reading, analog image processing Scanner Unit HP Sensor PS_A1 Scanner Unit HP detection ADF Open/Close Sensor 1 PS_N1 ADF open/close detection (DADF detection at 5 degrees) ADF Open/Close Sensor 2 PS_N2 ADF open/close detection (detection of timing for size detection at 30...
Page 65 2. Technology Lens LED (light source) mirror No.4 mirror No.3 mirror No.2 mirror No.1 mirror No.5 Lens Red (R) line Green (G) line Blue (B) line Black & White (B/W) line LED Lamp Unit The LED Lamp Unit emits light from the 2 LED Lamp PCBs (with 36 LED chips for each PCB). The emitted light exposes the original via the Reflection Plate.
Page 66 2. Technology Reader Controller PCB ADF Driver PCB Power Supply Assembly Original Feed Assembly Original Pickup Assembly Original Pickup Tray Original Scanning Original Delivery Tray Assembly (Rear Side) Original Scanning Original Path Assembly (Front Side) Parts Configuration Key No. Name Code ADF Stamp Solenoid Scanner Unit...
Page 67: Drive Configuration List
2. Technology Drive Configuration List This equipment is a document feeder for stream reading only. This equipment has 3 motors, 1 clutch, and 1 solenoid as drive load. It also has 1 document reading unit (Scanner Unit) for the back side of originals. The drive configuration of this equipment is indicated below.
Page 68: List Of Sensors
2. Technology Key No. Name Registration Roller Registration Roller Lead Roller 1 Lead Roller 1 [10] Platen Roller 1 [11] Platen Roller 2 [12] Lead Roller 2 [13] Lead Roller 2 [14] Delivery Roller [15] Delivery Roller List of Sensors PS_R3 PS_N1 PS_A3...
Page 69 2. Technology ADF Driver PCB The connections of the ADF Driver PCB are indicated below. J401 J408 J402 J407 J409 J410 J405 J404 ADF Driver PCB J No. Connection destination Code Name J401 UN_BO1 Reader Controller PCB J402 UN_BO1 Reader Controller PCB J404 STM1 ADF Registration Motor...
Page 70: Roller Layout
2. Technology Reversal ADF List of Major Electric Parts PCB1 PCB4 PCB5 PCB2 PCB3 Symbol Name Pickup clutch Registration clutch Release solenoid Stamp solenoid Pickup motor Read motor PCB1 ADF driver PCB PCB2 Document set LED PCB PCB3 Different width sensor PCB PCB4 Document width sensor PCB PCB5...
Page 71: Sensor Layout
2. Technology Name Upper delivery reversal roller Lower delivery reversal roller Lead roller 2 (lower) Lead roller 2 (upper) [10] Platen roller [11] Lead roller [12] Lead roller 1 (lower) [13] Lead roller 1 (upper) Sensor Layout SR9/SR10/SR11/SR12 SR15 SR13/SR14 Symbol Name Detection description...
Page 72: Drive Configuration
2. Technology Drive Configuration Symbol Name Role Pickup motor Pickup documents. Read motor Feeds documents when Stream reading or Delivery. Release solenoid Shifts the Lower delivery reversal roller after reversal of a document. Stamp solenoid Stamps on a document. Pickup clutch Transmit the Pickup motor drive to the Pickup roller and the Feed roller.
Page 73 2. Technology 1. Magnification change operation when using the reading mode of the reader Data is processed by the Main Controller PCB according to the magnification ratio. Example) In the case of reducing the magnification to 25%: Original reading speed of 260 mm/sec, original reduced to 25% (1/4 size) by the Main Controller PCB Example) In the case of 100%: Original reading speed of 260 mm/sec Operation description...
Page 74 2. Technology ■ Dust Detection Control ● Single pass ADF Overview When reading an original, original reading position is changed according to the presence/absence of dust on the Stream Reading Glass or the Guide Plate of the ADF or image correction is performed to prevent the dust to be printed on an image. This control is performed only when the ADF is being used and has been closed.
Page 75 2. Technology 0.5 mm 0.5 mm C B A Scanning Glass Service mode • Adjustment of dust detection level at paper interval COPIER > OPTION > IMG-RDR > DFDST-L1 • Adjustment of dust detection level at job completion COPIER > OPTION > IMG-RDR > DFDST-L2 ●...
Page 76 2. Technology Processing to correct dust (when a regular stream reading job starts, between papers) Dust detection is executed at the reading position, and image density variation (white streaks) in areas of dust is corrected from the next original if there is any dust. 0.5 mm 0.5 mm Stream Read Glass...
Page 77 2. Technology Scanner Unit PCB (Reader) LED (4lines) Reader Controller PCB ASIC Analog image signal EEP-ROM SRAM Gain Scanner unit Shading correction drive control correction data Analog image Color offset process Digital - gain correction correction conversion image - offset correction in sub scanning signal CCD/AP PCB...
Page 78: Adf_Single Pass Adf
2. Technology ● Overview of Shading Correction Even density of an original is even, output of the Reading Sensor may not become even due to the following reasons. • Variation in sensitivity of pixels of the Reading Sensor • Variation in lens light intensity •...
Page 79 2. Technology Sensor Motor ADF Driver Scanner Unit Solenoid Reader Controller PCB Related Error Code Communication error between the Reader Controller PCB and the Scanner Unit • E280 - 0001: Communication between the Reader Controller PCB and the Reader Scanner Unit was not completed within the specified period of time.
Page 80 2. Technology Name of opera- Duplex reading Operation overview Supported print mode tion mode method Normal rotation Simultaneous du- Picks up originals, reads their front side with 2-sided original mix of different configurations - pickup/delivery plex reading the Scanner Unit at the Reader side, and >...
Page 81 2. Technology ● 1-Sided Original (Small Size) 1) 1st sheet pickup 2) 1st sheet arch creation 1 (Pullout Roller) 3) 1st sheet arch creation 1 (Registration Roller) 4) 1st sheet scanning 5) 1st sheet delivery & 2nd sheet pickup and arch creation 1 (Pullout Roller) 6) 2nd sheet scanning...
Page 82 2. Technology ■ Scanner Unit ● Configuration of the Scanner Unit The Scanner Unit has the same mechanism as that of the reader. For details, refer to "Scanner Unit" in "Basic Configuration" in the section "Reader Technology". Note that there is a difference in their externals due to the shapes of the locations where the units are installed. For this reason, the unit for the ADF and that for the reader cannot be exchanged.
Page 83 2. Technology ADF Driver PCB PS_A9 Scanning Glass The shift timing for the Reading Glass is indicated below. Condition Reading Glass shift operation Wait Standby At recovery from sleep mode At 1-sided reading At 2-sided reading At last rotation Related Error Code Scanner HP error •...
Page 84 2. Technology At the same time, the reflective Large Size/ Small Size Sensor (PS_R3) detects whether the original has reflecting light. The size of a paper in the Document Pickup Tray is estimated based on the signal (LGL_S) of the LTR-R/ LGL Sensor (PS_A3), the signal (LGL_S2) of the Large Size/ Small Size Sensor (PS_R3), and the original width.
Page 85 2. Technology ADF Driver PCB PS_A6 PS_R1 Detection in the Width Direction(Only when loading the different width mixed paper) The size is determined by the Original Size Sensor (UN_BO6). UN_BO6 ADF Driver PCB ● Original Detection Control Detection of originals in the Document Pickup Tray is performed by the Original Sensor (PS_N1). When an original is placed in the Document Pickup Tray, the Detection Lever operates with the Lightproof Plate and the Lightproof Plate passes through the Photo Interrupter.
Page 86 2. Technology ADF Driver PCB UN_BO4 PS_N1 PS_A5 ● Pickup Operation The pickup operation is performed by the Pickup Roller, Separation Roller, and Feed Roller. The Pickup Roller and Feed Roller are driven by the Pickup Motor (M1). By turning ON the Pickup Clutch (CL1) after completion of the pickup operation, the Pickup Roller Unit is lifted up.
Page 87 2. Technology ADF Driver PCB PS_A1 ADF Driver PCB PS_R2 ● Jam Detection This equipment detects original jams using the sensors indicated in the diagram. The check timing to detect jam is already stored in the ROM of the Reader Controller PCB, which determines the occurrence of a jam by the presence of an original in the areas of corresponding sensors.
Page 88 2. Technology ● Double Feed Detection Control This equipment has Double Feed Sensor PCBs (Transmission/Reception) (UN_BO7/UN_BO8) to detect double feeding of paper. The Double Feed Sensor PCBs (Transmission/Reception) (UN_BO7/UN_BO8) located between the Pullout Roller and the Registration Roller use an ultrasonic method to perform double feed detection. Once it is judged that a double feed has occurred, the machine stops operation due to a jam.
Page 89: Feed System
2. Technology Name UN_BO7 Double Feed Sensor PCB (transmission) UN_BO8 Double Feed Sensor PCB (reception) NOTE: The Double Feed Sensor PCB uses an ultrasonic sensor. With the ultrasonic method, the oscillation portion emits ultrasonic wave to the paper surface. In the result, new ultrasonic wave is generated as the paper vibrates, and the reception side reads the ultrasonic wave.
Page 90 2. Technology Location Jam code Sensor name Sensor number Jam type Delay Stationary Residual ADF Registration Sensor PS_R2 0046 0007 ADF Lead Sensor 1 PS_A6 0047 0008 0048 0009 ADF Lead Sensor 2 PS_A7 0049 0010 0050 0094 Entire Feed System Sen- Others Location Jam code...
Page 91 2. Technology NOTE: Settings/Registration (method for resuming when a feeder paper jam occurs) When performing stream reading, the method for resuming after a jam has occurred can be set. Setting item is as follow. • From 1st Page: After removing the jam, load all original pages in the Document Pickup Tray again. After the Start key is pressed, the machine feeds the original pages that were already read until the jam occurred without reading them again, and resume reading of the remaining pages.
Page 92: Adf_Reversal Adf
2. Technology • E227-0101: 24 V port is OFF when the power of the DF Unit is turned ON ADF_Reversal ADF ■ Basic Operation ● Outline The ADF has the following operation modes. Operation mode name Outline of operation Associated print mode Forward pickup/Delivery Picks up, reads, and then delivers a document.
Page 93 2. Technology Completion of reading of Completion of reading of first document sheet second document sheet Completion of delivery of Start of reading of the second document sheet/ second document sheet End of job Completion of delivery of first document sheet ●...
Page 94 2. Technology Document Start of reading of front side of first document sheet Pickup and formation of loop End of reading of of first document sheet first document sheet Position to start of Stop after feeing the first reading of first document sheet document sheet to reversal position To next...
Page 95 2. Technology Stop after feeding the first Removal of registration loop of document sheet to reversal reverse side of the first document position sheet/Re-pickup/ Release of the Lower delivery reversal roller Removal of idle registration Position to start reading of loop at the first document sheet/ reverse side at Re-pickup/Release of...
Page 96 2. Technology Start of separation at End of reading of front side of the seconddocument sheet/ second document sheet Pressurization of the Lower delivery reversal roller Start of reading of top side of Stop after feeding second document sheet the second document sheet to reversal position Delivery of first document sheet Removal of registration loop of...
Page 97: Pickup Operation
2. Technology Removal of idle registration Start of reading of reverse loop at the second document sheet/ side of second document sheet Re-pickup/Release of the Lower delivery reversal roller End of reading of reverse Delivery of second document sheet/ side of second document sheet Pressurization at the Lower delivery reversal roller Stop after feeding the second...
Page 98 2. Technology Upper/Lower registration roller Loop Feed The Pickup motor (M1) drives the Lower registration roller through the Registration clutch (CL2). Thus a document is fed. A document is fed to the read wait point when the Read motor (M2) drives the Lead roller 1 (upper). Read roller 1 (Upper) Reading start point...
Page 99 2. Technology Stopper Pickup motor(M1) Pickup roller Document Pickup clutch(CL1) Stopper Feed roller Separation roller ■ Document Reversing ● Basic Operation There are two types of document reversal operation: one that is performed from the top to the reverse side of the document and the other that is performed from the reverse side to the top of the document.
Page 100 2. Technology Lower registration roller Upper delivery Read roller 1 reversal roller (Upper) Reading start point ■ Document Delivery A document is delivered by the Lead roller 2 (upper) and the Upper delivery reversal roller driven by the Read motor (M2). Upper delivery reversal roller Read roller 2 (Upper) ■...
Page 101 2. Technology Document width is detected by the Document width sensor 1/2/3 (SR13/SR14/SR15) which performs by light prevention plate connected with the Slide guide adjustment. Document sizes are determined by combination of ON/OFF states of these sensors. The Document length sensor 1 (SR7) is a Reflection Sensor which is available to detect the length of a document in case that the curled paper is placed on the document pickup tray.
Page 102 2. Technology Document width detection Document length detec- Detected size tion More than 236.5 and 263.5 or less More than 11 × 17 11 × 17 263.5 and 11 × 17 11 × 17 288.2 or less 11 × 17 11 ×...
Page 103 2. Technology Different series mixed width document combination AB configuration Mixed Different series of size Maximum size Width (mm) 148.5 297.0 257.0 210.0 182.0 Inch configuration Mixed Different series of size LTRR STMT STMTR Maximum size Width (mm) 215.9 139.7 11 ×...
Page 104 2. Technology ACC ID JAM Code JAM Type Name Symbol 0003 DELAY Registration sensor 0043 DELAY Registration sensor 0004 STNRY Registration sensor 0044 STNRY Registration sensor 0009 DELAY Read sensor 0049 DELAY Read sensor 0010 STNRY Read sensor 0050 STNRY Read sensor 0013 DELAY...
Page 105 2. Technology Document Stamper Stamp solenoid ADF driver PCB ■ Original Output Indicator After completion of reading, the LED at the Document delivery LED PCB (PCB5) lights ON to prevent from leaving a document. The LED keeps lighting for 10 seconds and then turns OFF. PCB5 Related service mode •...
Page 106: Main Controller
2. Technology Main Controller Overview ■ Configuration/Function Item Function Main Controller PCB System Control/Memory Control/Printer Output Image Processing Control,Reader Image Input Pro- cessing, Card Reader Connection I/F, Fax ImageProcessing, USB Extension HUB Connection I/F, Temporarily storage of image data:Capacity of 2 GB (for controller control) + 1 GB (for image pro- cessing) USB port USB2.0 Device I/F, USB3.0 Host I/F...
Page 107 2. Technology ■ Main Controller PCB J6005 J6001 J8000 J6003 J8001 J6004 J7000 J6000 Functions and specifications Functions and specifications TPM PCB Copy Control Interface Kit I/F USB I/F (Device) J6000 USB I/F (Host) J6001 Image Data Analyzer PCB LAN I/F J6003 / Standard hard disk J6004...
Page 108 2. Technology ■ Riser PCB J7201 J4021 J4031 J4022 J4023 J7202 J4202 J4013 J4012 J4000 J4011 J9001 J4201 J4002 J4003 Functions and specifications Functions and specifications J4000 Main Controller PCB J4023 IC Card Reader (upper port)/USB flash drive for users (lower port) J4002 AC Driver PCB...
Page 109: Startup Sequence
2. Technology Startup Sequence Power Supply Switch ON Power Supply Switch ON Initializing process of hardware Starting system software [Flash PCB] Starting application [Hard disk] Standby screen display Standby screen display Screen sequence and internal processing sequence NOTE: To achieve faster startup, the progress bar and the active PCB are not synchronized. For this reason, the progress bar cannot be utilized for troubleshooting.
Page 110: Motion Sensor
2. Technology Note that the maximum shutdown time with this equipment is 90 seconds. (If the maximum of 90 seconds has elapsed, the power supply is turned OFF by the hard timer circuit on the Relay PCB.) NOTE: If the power supply is stopped without shutting down the machine, or if the processing to completely delete the hard disk (deletion of the primary file) fails to be completed within the shutdown time (max.
Page 111 2. Technology CAUTION: • The motion sensor detects people or objects that approach the sensor on the front side of the machine. Operation may become unstable if objects are left near the sensor or the machine is placed in a location where there is heavy human traffic.
Page 112: Laser Exposure System
2. Technology Laser Exposure System Overview ■ Specifications Item Description Wave length 51 ppm machine : 787 to 800nm 45/35 ppm machine : 787 to 800nm 25 ppm machine : 785nm to 800nm Laser type Infrared laser (invisible) Laser output 51 ppm machine : 10mW 45/35 ppm machine : 10mW 25 ppm machine : 5mW...
Page 113: Basic Sequence
2. Technology Laser Driver PCB J602 J744 J601 J745 BD PCB Polygon Motor PCB J324 DC Controller PCB Riser PCB J7201 Basic Sequence Initial rotation (INTR): After the control panel key is ON, the machine starts the polygon motor and rotates the laser polygon motor until it reaches the number of target rotation while keepingall laser OFF.
Page 114: Controlling The Laser Activation Timing
2. Technology Control panel key ON (Start key ON 1 ) Start key ON STBY INTR PRINT STBY Waiting in FG control Speed down Speed up BD control Polygon motor PVREQ signal Laser Light off Light off Light on Light off : BD detection/APC control Image per 1 line : AP control...
Page 115 2. Technology J324 DC Controller PCB ■ Main Scanning Synchronous Control Main scanning synchronous control is operated at synchronous PCB based on BD synchronous signal. Based on BD signal that is formed from A laser light detected by BD PCB, BD synchronous signal for each laser is formed inside image PCB.
Page 116: Controlling The Intensity Of Laser Light
2. Technology Name Name Synchronous PCB Delay PCB VDO signal process unit Line memory Laser driver PCB BD_SYNCH BD synchronous signal RE_A/B/C/D Readable signal Controlling the Intensity of Laser Light ■ APC Control The machine monitors the laser light that is emitted to the built-in photo diode of laser diode and adjusts the laser to appropriate intensity.
Page 117 2. Technology Laser shutter Laser shutter link DURAM UNIT IN DRUM UNIT OUT Laser shutter Laser shutter Laser unit Laser unit Laser shutter link Laser shutter link...
Page 118: Image Formation System
2. Technology Image Formation System Overview ■ Features • High image quality is supported. Charge control and the parts for image formation process are optimized. • High durability drum E drum is adopted. Primary Charging Roller Photosensitive Drum Transfer Roller Developing Cylinder ■...
Page 119 2. Technology ■ Major Components of Image Formation System Toner Container Brush Roller Primary Charging Roller Waste Toner Feed Screw Cleaning Blade Photosensitive Drum Drum Unit Toner Feed Screw Transfer Roller Toner Feed Path Developing Assembly Developing Cylinder Toner Feed Screw Name Function Toner cartridge...
Page 120: Image Stabilization Control
2. Technology Primary charging roller Drum cleaning block Cleaning Blade Photosensitive drum Paper Primary charging block Separation block Static eliminator Laser exposure block Developing block Transfer charging roller Transfer block Developing cylinder Image Formation Process Description Primary charging block Charges the surface of the photosensitive drum to a uniform negative potential. Laser exposure block Exposes laser beam on the surface of the drum for charge neutralization to form the latent image formation.
Page 121: Drum Unit
2. Technology Main controller Reader controller PCB PASCAL control Primary charging roller Photosensitive drum Paper Transfer roller Developing assembly Execution timing During execution of Full Adjust: User mode > Settings/Registration > Adjustment/Maintenance > Adjust Image Quality > Auto Adjust Gradation Drum Unit The drum unit mainly consists of the photosensitive drum, primary charging roller, brush roller, cleaning blade, and waste toner feed screw, and is driven by the main motor (M1).
Page 122 2. Technology ■ Primary Charging Bias Control The machine is directly charged by the charging roller. DC bias and AC bias that stabilized the charge is applied to the primary charging roller. Primary charging roller Photosensitive drum HVT PCB Environment sensor Primary AC bias Primary DC bias control circuit...
Page 123 2. Technology 2. If there is Drum Unit Memory, judge whether the Drum Unit is new or old (has been replaced or not). DC Controller PCB Drum Unit New/Old Sensor Information specific to the drum Drum Unit Memory Related Alarm Codes •...
Page 124: Developing Assembly
2. Technology Item Advance notice alarm Display of preparation Replacement message Replacement comple- warning tion Alarm code name Drum Unit advance notice Drum Unit replacement completion alarm alarm Alarm code 40-0073 43-0073 Message Insert the drum cartridge. Host machine operation Replacement not yet needed.
Page 125 2. Technology Toner feed screw Toner agitation plate Developing Blade Developing cylinder CL 3 DC Controller PCB Name Name Developing assembly toner sensor Developing cylinder clutch drive signal Developing cylinder clutch Main motor drive signal Main motor Developing assembly toner sensor detection signal ■...
Page 126: Toner Cartridge
2. Technology ■ Constant voltage control of DC bias and AC bias The DC bias and AC bias control circuits on the DC controller PCB control the DC bias and AC bias applied to the developing cylinder to keep their voltage at the fixed level. ■...
Page 127 2. Technology The toner in the toner cartridge is fed to the toner feed path and then to the developing assembly by the toner feed screw. The toner presence/absence in the toner feed path is detected by the toner feed level detection sensor (S51) which is a magnetic permeability sensor.
Page 128 2. Technology UN75 Screen display A message shown below is displayed according to the condition detected from the memory. Message Condition ---- The correct Toner Container is loaded. Cartridge with wrong item no. may be inserted. The Toner Container with wrong item no. is inserted. Toner cartridge may be malfunctioning.
Page 129 2. Technology ■ Toner Level Detection Purpose To detect the life/remaining days to notify the Toner Container replacement timing. The life and remaining days can be seen in the following menu or service mode and whether to display/hide can be specified in the following service mode.
Page 130 2. Technology Name Feed Path Toner Level Sensor Developing Assembly Toner Level Sensor Condition Toner Container: Low Toner Empty Toner Container/ New Toner Contain- Feed Path/Develop- ing Assembly Empty Toner Status Toner Container: Low Toner Container: 0% Toner Container: 0% Toner Container: 100 Toner feed path: 100% Toner feed path: 0 %...
Page 131 2. Technology Alarm code • Toner low (Bk) alarm 10-0001 • Toner advance notice alarm 10-0020 • Toner Container replacement notification alarm 10-0100 • Toner Container Empty Alarm 10-0404 Error Code • E020-0000: Detection of toner clog between the Toner feed path and the Developing Assembly •...
Page 132: Transfer Unit
2. Technology NOTE: With B&W machines, screen display/alarm code is displayed only for black. *1: The display/hide setting of the message is available in the following service mode (Lv. 2). COPIER > OPTION > USER > TNRBRMVR *2: The enable/disable setting of the operation suspension is available in the following service mode (Lv. 2). COPIER >...
Page 133 2. Technology Static eliminator Transfer charging roller ■ Transfer Bias/Separation Static Eliminator Bias Control DC bias is applied to the transfer roller and static eliminator. Photosensitive drum Static eliminator Environment sensor HVT PCB Transfer charging roller Transfer bias Static eliminator bias control circuit control circuit DC Controller PCB...
Page 134: Waste Toner Container
2. Technology ■ Separation Static Eliminator Bias Control Either of the two types of negative voltage (low bias or high bias) is applied to the static eliminator depending on the print mode and sequence for reducing electrostatic suction to facilitate separation of paper from the photosensitive drum. Waste toner container Residual toner adhered on the photosensitive drum without being transferred to a paper is scraped off by the cleaning blade in contact with the photosensitive drum, then fed into the waste toner container by the waste toner feed screw.
Page 135 2. Technology Control description Detection Waste Toner Container ad- Waste Toner Container Waste Toner Container Waste Toner Container descrip- full level replacement completion vance notice preparation warning tion Alarm code Waste Toner advance notice Waste Toner Container full Waste Toner Container re- name alarm level...
Page 136: Fixing System
2. Technology Fixing System Overview ■ Features This machine introduces the on-demand fixing method. Fixing delivery roller Separation guide Fixing heater Fixing film Fixing inlet guide Fixing inlet guide Pressure roller (Upper) (Lower) ■ Specifications Item Function/method Fixing method On-demand fixing Fixing speed Process Speed H 233mm/sec (1/1-high speed: 1.4% speed-up)
Page 137 2. Technology Item Function/method Protective Function "Main thermistor and Sub thermistors (front)/(rear) Thermo Switch (operating temperature: 250 deg C)" *1. Target temperature is specified depending on the process speed, the fixing mode and the fixing temperature at the start of warm-up control.
Page 138: Fixing Temperature Control
2. Technology Fixing temperature control Standby temperature control To preheat the fixing assembly to reduce time for starting print. • Flying start temperature control Print temperature control To increase temperature to meet the fixing target temperature and keep the target temperature during printing. •...
Page 139: Standby Temperature Control
2. Technology Standby temperature control Max. 10 sec Flying start temperature control Purpose To reduce the print time (FPOT) of the 1st sheet Starting conditions • When opening the copyboard cover or ADF, and also the detection temperature of the main thermistor is less than 100 deg C.
Page 140: Print Temperature Control
2. Technology Print temperature control Startup (warm-up rotation) temperature control To increase fixing temperature to be ready for printing after receiving the print-start command Print temperature control To set optimal target temperature to prevent fixing failure or offset, and keep the specified target temperature during printing 1.
Page 141 2. Technology Fixing mode Paper setting Weight (g/m Plain paper 2 Plain paper 2 81 to 90 Plain paper 2_N1 Recycled paper 64 to 80 Color paper 64 to 80 Punch hole paper 64 to 80 Plain paper 2 81 to 90 Plain paper 2_N3 Recycled paper 64 to 80...
Page 142: Down Sequence Control
2. Technology • Setting of control temperature(Plain paper2,Cassette) COPIER > OPTION > IMG-FIX > TMP-TBL7 • Setting of control temperature(OHP) COPIER > OPTION > IMG-FIX > TMP-TBL8 • Setting of control temperature(Plain paper1,Cassette) COPIER > OPTION > IMG-FIX > TMP-TBL9 Down sequence control ■...
Page 143: Fixing Pressure Roller Cleaning Sequence
2. Technology Related Service Mode • Setting for down sequence start temperature COPIER > OPTION > IMG-FIX > EDG-WAIT ■ Down sequence when switching paper size Purpose This down sequence prevents temperature rise of non-feeding area: there can be possible fixing offset or wrinkle of the succeeding paper due to increased temperature of non-feeding area of the preceding paper when continuously making prints or feeding wider length of paper than the preceding paper.
Page 144: Fixing Film Edge Cooling Control
2. Technology • After 5 seconds (maximum 10 sec) from shifting to the pressure roller cleaning sequence. • When the next job is started during the pressure roller cleaning sequence. Related Service Mode • clean the fixing film COPIER > FUNCTION > CLEANING > FIX-CLN •...
Page 145: Fixing Pressure/Pressure Release Control
2. Technology 4. Repeat steps 2) and 3). The fixing motor drive speed is increased by 0.9% compared with the process speed when the trailing edge of paper reaches 65 mm before coming out of the registration roller. 5. When continuously making prints, return to step 1). When making a single print, shift to the last rotation. Related Service Mode •...
Page 146 2. Technology Code Detail Title Description Error Clear E002 0000 Fixing unit tempera- 1. The reading of the main thermistor is less than 115 deg C continuously ture insufficient rise for 400 msec 1.3 sec after it has indicated 100 deg C. 2.
Page 147: Pickup/Feed System
2. Technology Pickup/Feed System Overview Duplex Feed Control Fixing / Registration Assembly Multi-Purpose Pickup Assembly Cassette Pickup Assembly ■ Specification Item Description Paper storage method Front loading method Pickup method Cassette Retard separation method Manual feed Pad separation method pickup tray Paper stack capacity Cassette 550 sheets (80 g/m2), 680 sheets (64 g/m2)
Page 148 2. Technology Item Description Duplexing method Through path ■ Parts Configuration Arrangement of Rollers Reverse Roller Tray 2 Delivery Roller Tray 1 Delivery Roller Vertical Path Roller Duplex Inlet Roller Delivery Roller Fixing Film Duplex Feed Roller 1 Pressure Roller Drum Duplex Feed Roller 2 Transfer Roller...
Page 149 2. Technology Arrangement of Sensors S34 S32 Name Name Cassette 1 Pickup Sensor Fixing Outlet Sensor Cassette 1 Paper Sensor No.1 Delivery Sensor Cassette 1 Paper Level Sensor B No.2 Delivery Sensor Cassette 1 Paper Level Sensor A Reversal Sensor Pre-Registration Sensor Cassette 2 Paper Sensor Loop Sensor...
Page 150 2. Technology Route of Drive SL13 CL12 SL11 Name Name Main Motor Cassette 1 Pickup Solenoid Fixing Motor Multi-Purpose Tray Pickup Solenoid Cassette 2 Pickup Motor SL11 Cassette 2 Pickup Solenoid Duplex Feed Motor SL12 Reversal Solenoid No.1 Delivery Motor SL13 No.2 Delivery Solenoid Cassette 1 Pickup Motor...
Page 151 2. Technology ■ Paper Paths Reversing point Delivery to tray 2 (option) Delivery to tray 1 Pickup from manual feeder Pickup from cassette 1 Pickup from cassette 2 Pickup from option cassette Interval speed...
Page 152: Cassette Pickup Assembly
2. Technology (iR-ADV4551 III,4545 III,4535 III) ： 230(137)mm/sec ： 137(137)mm/sec (iR-ADV4525 III) ： 600(600)mm/sec (iR-ADV4551 III) (iR-ADV4545 III,4535 III) ： 550(550)mm/sec ： 550(550)mm/sec (iR-ADV4525 III) ： 550(230)mm/sec (iR-ADV4551 III) (iR-ADV4545 III,4535 III) ： 460(230)mm/sec ： 230(230)mm/sec (iR-ADV4525 III) (iR-ADV4551 III,4545 III,4535 III,4525 III) ： 345mm/sec * Speeds when picking up a A4 plain paper from a cassette are shown as the interval speeds.
Page 153 2. Technology ■ Paper Size Detection Paper size of the cassette can be automatically detected by adjusting the position of the guide plate. Concavo-convex area of the cassette dial is switched when the guide plate is shifted and two Size Switches on a printer are switched.
Page 154 2. Technology Cassette size switch (S29/S30) Rear detection rink Rear guide plate Cassette size switch (S28/S35) Detection dial Detection Side guide plate dial Cassette size switch (S28/S35) Width detection(S28/S35) Length detection(S29/S30) Width Length ① ② ③ ④ ① ② ③ ④...
Page 155 2. Technology Width detection(S28/S35) Length detection(S29/S30) Width Length ① ② ③ ④ ① ② ③ ④ 279.4 431.8 Also, the cassette presence is detected when the size switch is pushed. (If no switch is pushed, it is determined as no cassette.) Setting method when the size detection patterns are overlapped ASize should be found manually on the check screen for the combination of A5-Rand STMT-R or the combination of B5-R and EXEC.
Page 156: Multi-Purpose Pickup Assembly
2. Technology If the paper is full Cassette Paper Level Sensor A Cassette Paper Level Sensor B Paper OFF OFF If the paper is approx.half Cassette Paper Level Sensor A Cassette Paper Paper Level Sensor B OFF ON If the paper is a little Cassette Paper Level Sensor A Cassette Paper...
Page 157 2. Technology Multi-Purpose Tray Paper Length Sensor (S50) Multi-purpose Tray Pickup Roller Side Guide Lifting Plate Multi-purpose Tray Separation Pad Pickup Tray Multi-Purpose Tray Pressure Spring Paper Size Sensor Multi-Purpose Tray (S27) Paper Sensor (S9) Alarm Code • 04-0017 : Manual Feeder Paper Feed Retry error ■...
Page 158: Fixing / Registration Assembly
2. Technology NOTE: Location Default setting Inch Size A/K Size Other than above A/B Size Automatic size detection is performed by the following three sensors for the paper size of the Multi-purpose Tray. • Multi-Purpose Tray Width Sensing PCB (S27): detects the paper width •...
Page 159: Duplex / Delivery Assembly
2. Technology Duplex / Delivery Assembly ■ Duplex Feed Control On this machine, the paper is reversed outside the machine with using the reverse mouth. After stopping at the reverse stop position, the paper fed to the duplex path will be fed to the 2-sided pickup standby position. ■...
Page 160: Detecting Jams
2. Technology Detecting Jams Jam Code List S34 S32 • Jam in Feed System 01xx: Delay, 02xx: Stationary, 0Axx: Residue, 0Bxx: Door open jams 0Cxx: Jam except the above factor, 0D91: Paper size jams, 0CF1: Error Jams Yes: Detects, -: Does not detect JAM Code Sensor name Jam type...
Page 161 2. Technology • Other Jams JAM Code Sensor name Jam type 01FF Cassette 1 Pickup Sensor Sequence error jam 02FF Cassette 2 Pickup Sensor Sequence error jam 05FF Pre-Registration Sensor Sequence error jam 07FF Fixing Outlet Sensor Sequence error jam 08FF No.1 Delivery Sensor Sequence error jam...
Page 162: External Auxiliary System
2. Technology External Auxiliary System Overview ■ Power Supply Configuration Power Supply Configuration inside the Host Machine 12/24V All-night Power Power Main Supply Supply Switch AC Driver PCB Riser PCB Fixing UN30 UN14 Heater 1 H1 Heater Fixing Control Heater 2 H2 Area Reader Controller 2nd Cassette Controller...
Page 163: Power-Saving Function
2. Technology Power Configuration of the Reader Unit Motor Sensor Reader LED Lamp Printer CCD PCB Controller Unit DADF driver PCB Power-saving Function ■ Overview There are "Standby" and "Sleep" as the power supply mode of this machine. Further, "Sleep" is divided into the following 3 modes: "Sleep Standby", "Sleep 1", "Deep Sleep". Reader Control panel State of power supply ON...
Page 164: Conditions For Not Entering Deep Sleep Mode (Check Items)
2. Technology ● Conditions for Not Entering Deep Sleep Mode (Check Items) Settings of Settings/Registration When the following settings are enabled in the [Settings/Registration] menu, the machine does not enter Deep Sleep mode. The corresponding items are shown below. Preferences > Timer/Energy Settings •...
Page 165 2. Technology Image of By turning OFF the Main Switch, existing power supply Main SW all power turns OFF Relay All-night All-night Power Supply Circuit Main Controller PCB Relay NOT All-night Power Supply Power supply Energized area when the Main Switch is OFF Image of power supply Power is supplied to the All-night Power Supply for iR-ADV 4500 Series...
Page 166: Heater Control
2. Technology • Startup after 8 hours or more have passed since the power of this product was turned OFF • When turning ON the main power of the machine after turning OFF the main power from the Remote UI •...
Page 167 2. Technology FM12 Name Function Error code Fixing Cooling Fan (Rear) Cools the fixing unit. E840-0001, E840-0002 Cool paper on the delivery tray Fixing Cooling Fan (Front) Cools the fixing unit. E840-0003, E840-0004 Cool paper on the delivery tray Heat Exhaust Fan (Rear) Cools the fixing unit.
Page 168 2. Technology *2: The fan control in PRINT/LSTR performs full speed/half speed drive/stop depending on print mode and fix control temperature. *3: The fan operates for approx. 1 minute at a maximum depending on the setting of "Auto Sleep Timer". When the machine exits from Deep Sleep due to the Control Panel power ON/OFF or job query from network without job, the fan operates for approx.
Page 169 2. Technology 2. Aperture width of the edge cooling shutter is depending on the paper size. The edge cooling shutter starts to move when the registration clutch turns ON. Paper size Con- Opening width of the shutter dition 25 ppm machine 35 ppm machine 51 ppm machine 45 ppm machine A3, A4...
Page 170: Counter Control
2. Technology 3. When Fixing film edge cooling fans (rear/front) (FM1/FM2) and the main body cooling fan (FM6) are ON, their power (full speed, half speed and stop) and width of the edge cooling shutter aperture are controlled by the sub thermistor (TH1/TH2). Shutter (rear) Film unit Shutter HP...
Page 171 2. Technology Target Display number of each counter (in service mode) / item Country Code Counter 1 Counter 2 Counter 3 Counter 4 Counter 5 Counter 6 UL model Type1 (Conventional method) UL model Type Total2 Copy(Total2) (New method) General model Total1 Total(Large) Copy(Total1)
Page 172: Restricted Function
2. Technology • Small: Small size paper (when paper length is 364 mm or less in paper feed direction) • Total: Copy + Print; 1 count up • 2-Sided: 1 count up when auto 2-sided copy • Country code change of CONFIG is executed from COPIER > OPTION > FNC-SW > CONFIG. •...
Page 173 2. Technology Finisher restriction error code • Inner finisher E531, E551, E590 • Staple/Booklet finisher E514, E530, E531, E532, E535, E537, E540, E542, E590, E591, E592, E593,E5F0,E5F1,E5F2, E5F3, E5F4, E5F6 *E590 to E593: for the puncher unit (option). Service mode •...
Page 174: Periodical Service
Periodical Service Periodically Replaced Parts....161 Consumable Parts List...... 162 Cleaning/Check/Adjustment Locations ............168...
Page 175: Periodically Replaced Parts
3. Periodical Service Periodically Replaced Parts Host machine Parts name Parts number Quanti- Estimated life Service Mode Alarm Code Parts counter Replacement (COUNTER > completion DRBL-1) Air Filter FC0-3078 240,000 pages OZ-FIL1 43-0483...
Page 176: Consumable Parts List
3. Periodical Service Consumable Parts List Host machine Parts name Parts number Estimated life Service Mode Alarm code Parts counter Replacement (COUNTER > completion DRBL-1) Transfer Roller FE8-2935 300,000 pages TR-ROLL 43-0013 Separation Static Eliminator FM3-9296 240,000 pages SP-SC-EL 43-0380 Drum Unit PT-DRM 43-0073...
Page 177 3. Periodical Service [12] [14] [15] [16] [13] [11] [10]...
Page 178 3. Periodical Service 1-path ADF Parts name Parts num- Estimated life Service Mode Alarm code Parts counter Replacement (COUNTER > completion DRBL-2) Pickup Roller FL1-3120 80,000 sheets DF-PU-RL 43-0125 Feed Roller FC0-9450 80,000 sheets DF-FD-RL 43-0091 Separation Roller FC0-9631 80,000 sheets DF-SP-RL 43-0092 Pre-separation Unit...
Page 179 3. Periodical Service Reverse ADF Parts name Parts num- Estimated life Service Mode Alarm code Parts counter Replacement (COUNTER > completion DRBL-2) Pickup Roller FM1-D470 80,000 sheets DF-PU-RL 43-0125 Separation Roller FM1-D471 80,000 sheets DF-SP-RL 43-0092 Stamp FB5-9410 7,000 times STAMP Left Hinge FE3-5484...
Page 180 3. Periodical Service 2-cassette Pedestal-AN1 Parts name Parts num- Estimated life Service Mode Alarm code Parts counter Replacement (COUNTER > completion DRBL-2) Pickup Roller (Cassette 3) FB6-3405 150,000 sheets C3-PU-RL 43-0085 Feed Roller (Cassette 3) FC0-5080 150,000 sheets C3-FD-RL 43-0086 Separation Roller (Cassette 3) FC6-6661 120,000 sheets...
Page 181 3. Periodical Service Inner Finisher-J1, Inner 2/4 Hole Puncher-C1 Parts name Parts number Estimated life Service Mode Parts counter (COUNTER > DRBL-2) Staple Unit FM1-N381 500,000 times FIN-STPR Staple-free Staple Unit FM1-C429 30,000 times FR-STPL Booklet Finisher-Y1, Staple Finisher-Y1, 2/4 Hole Puncher Unit-A1 Parts name Parts number Estimated life...
Page 182: Cleaning/Check/Adjustment Locations
3. Periodical Service Cleaning/Check/Adjustment Locations Category Name Timing Work de- Cleaning method scription Host machine Transfer Guide Whenever Cleaning needed Developing Push-on Roller Whenever Cleaning needed Fixing Inlet Guide Whenever Cleaning needed Pre-registration Guide (Static Elimination Whenever Cleaning Fabric) needed Reader Both sides of the Original Glass (Large) Whenever...
Page 183 3. Periodical Service Category Name Timing Work de- Cleaning method scription Reverse ADF White Sheet User maintenance item Whenever Cleaning Wipe with a cloth tightly wrung out with needed water or neutral detergent, and then wipe with a dry cloth. ADF height adjustment Whenever Adjustment Adjust when the height is not appropriate...
Page 184: Parts Replacement And Cleaning
Parts Replacement and Cleaning Preface..........171 List of Parts........172 External Cover........195 Original Exposure System....209 Original Feed System......219 Controller System......262 Laser Exposure System....272 Image Formation System....274 Fixing System........283 Pickup/Feed System......299 External Auxiliary Control System..321...
Page 185: Preface
4. Parts Replacement and Cleaning Preface Outline This chapter describes disassembly and reassembly procedures of the printer. The service technician is to identify the cause of printer failures according to follow the disassembly procedures of each part to replace the defective parts or the consumable parts. Note the following precautions when working on the printer.
Page 186: List Of Parts
4. Parts Replacement and Cleaning List of Parts List of External / Internal Cover [14] [13] [12] [11] [10] Name Name Reader Left Cover Cassette 1 DADF (Standard) Optional Cassette 2 Reader Front Cover [10] Left Lower Cover Control Panel Unit [11] Left Cover Support Cover...
Page 187 4. Parts Replacement and Cleaning [16] [17] [18] [15] [26] [25] [19] [24] [20] [23] [21] [22] Name Name [15] Reader Right Cover [21] Right Rear Cover (Upper) [16] Copyboard Glass [22] Right Rear Cover (Lower) [17] ADF Reading Glass [23] Right Lower Door [18]...
Page 188 4. Parts Replacement and Cleaning [10] Name Name ADF Front Cover Document supply tray extension ADF Left Cover Document output tray extension ADF Upper Cover Hinge Cover Slide Guide ADF Rear Cover Document supply tray [10] Document output tray...
Page 189: List Of Main Unit
4. Parts Replacement and Cleaning List of Main Unit Name Laser Scanner Unit Toner Supply Unit Reader Scanner Unit Right Cover Unit Multi Pickup Unit...
Page 190 4. Parts Replacement and Cleaning [13] [12] [10] [11] Name Second Delivery Unit First Delivery Unit Fixing Assembly Developing Assembly [10] Cassette Pickup Unit 1 [11] Cassette Pickup Unit 2 [12] Main Drive Unit [13] First Delivery Drive Assembly...
Page 191: Consumable Parts, Replacement Parts And Cleaning Parts
4. Parts Replacement and Cleaning Consumable Parts, Replacement Parts and Cleaning Parts [10] [11] [10] [11] Name Name Developing Assembly Multi-purpose Tray Roller Fixing Assembly Multi-purpose Tray Separation Pad Waste Toner Container Pickup Roller Transfer Roller [10] Feed Roller Separation Static Eliminator [11] Separation Roller Filter...
Page 192: Pcb
4. Parts Replacement and Cleaning UN11 UN13 UN72 UN73 UN71 UN77 UN75 UN25 UN14 UN23 /UN60 UN15 UN30 UN20 UN24 Sym- Name Sym- Name All-night Power Supply PCB UN20 Modular PCB (1 line) DC Controller PCB UN23 Laser Driver PCB (4 Beams) Heater PCB UN24 BD PCB...
Page 193: Solenoid
4. Parts Replacement and Cleaning Solenoid SL12 SL13 SL11 Symbol Name Cassette 1 Pickup Solenoid Multi-Purpose Tray Pickup Solenoid SL11 Cassette 2 Pickup Solenoid SL12 Reversal Solenoid SL13 No.2 Delivery Solenoid...
Page 194: Sensor
4. Parts Replacement and Cleaning Sensor Name Name Cassette 1 Pickup Sensor S24 Reversal Sensor Cassette 1 Paper Sensor S25 Developing Assembly Toner Level Sensor Cassette 1 Paper Level Sensor B S27 Multi-Purpose Tray Paper Size Sensor Cassette 1 Paper Level Sensor A S28 Cassette 2 Paper Width Detection Switch Pre-Registration Sensor S29 Cassette 2 Paper Length Detection Switch...
Page 195: Motor
4. Parts Replacement and Cleaning Motor Sym- Name Sym- Name Main Motor Polygon Motor Fixing Motor Cassette 1 Pickup Motor Cassette 2 Pickup Motor Bottle Motor Fixing Film Shutter Motor Reversal Motor Duplex Feed Motor Toner Feed Motor No.1 Delivery Motor...
Page 196: Fan
4. Parts Replacement and Cleaning FM12 Symbol Name Fixing Cooling Fan (Rear) Fixing Cooling Fan (Front) Heat Exhaust Fan (Rear) Heat Exhaust Fan (Front) Power Supply Cooling Fan Developing Cooling Fan Delivery Cooling Fan FM12 Main Controller Cooling Fan...
Page 197: Switch
4. Parts Replacement and Cleaning Switch Symbol Name Main Switch Front Door Switch Environment Switch...
Page 198: Clutch
4. Parts Replacement and Cleaning Clutch CL12 Symbol Name Developing Clutch Registration Clutch CL12 Multi-Purpose Tray Pickup Clutch...
Page 199: Others
4. Parts Replacement and Cleaning Others H1, H2 Symbol Name Symbol Name Fixing Film Fixing Heater 2 Pressure Roller Speaker Developing Cylinder Drum Heater Control Panel Speaker Cassette Heater Fixing Main Thermistor Option Cassette Heater Fixing Sub Thermistor 1 Option Deck Heater Fixing Sub Thermistor 2 Thermoswitch Fixing Heater 1...
Page 200: Reader
4. Parts Replacement and Cleaning Reader STM1 UN_BO1 HTR6 HTR7 HTR5 HTR8 PS_N2 PS_N1 PS_A1 PS_R2 PS_R1 UN_BO2 UN_BO3 Name STM1 Scanner Motor PS_A1 Scanner Unit HP Sensor PS_N1 Copyboard Cover Open/Closed Sensor (Front) PS_N2 Copyboard Cover Open/Closed Sensor (Rear) PS_R1 Original Size Sensor (AB) PS_R2...
Page 201: Single Pass Adf
4. Parts Replacement and Cleaning Single Pass ADF ■ ADF FAN_A1 STM3 STM2 STM1 Name Refarence Separation Clutch Stamp Solenoid STM1 Registration Motor STM2 Pickup Motor STM3 Read Motor FAN_A1 Cooling Fan...
Page 202 4. Parts Replacement and Cleaning PS_R3 PS_N1 PS_A3 PS_A5 PS_A4 UN_SNS1 PS_R1 UN_BO8 UN_BO7 PS_A9 PS_R2 PS_A1 PS_A6 PS_A2 PS_A7 UN_BO6 Name Refarence PS_A1 Arch Sensor PS_A2 Delivery Tray Sensor PS_A3 LTR-R/ LGL Sensor PS_A4 AB/ Inch Sensor PS_A5 Cover Open/Closed Sensor PS_A6 Lead Sensor 1 PS_A7...
Page 203 4. Parts Replacement and Cleaning UN_BO1 UN_BO5 UN_BO4 UN_BO2 UN_BO3 Name Refarence UN_BO1 ADF Driver PCB UN_BO2 CMOS PCB UN_BO3 LED PCB UN_BO4 Original set indicator UN_BO5 Original output indicator...
Page 204: Reversal Adf
4. Parts Replacement and Cleaning Reversal ADF ■ External Cover Name Reference Front Cover “Removing the Front Cover” on page 247 Rear Cover “Removing the Rear Cover” on page 248 Feeder Cover “Removing the Feeder Cover” on page 249 Rear Small Cover “Removing the Rear Cover”...
Page 205 4. Parts Replacement and Cleaning ■ Main Unit Name Reference Feed Assembly “Removing the Feed Assembly” on page 242 ■ Consumable Parts Requiring Periodic Replacement and Cleaning Points Name Reference Pickup roller assembly “Removing the Pickup Roller Assembly” on page Separation roller “Removing the Separation Roller”...
Page 206 4. Parts Replacement and Cleaning ■ List of Clutch, Solenoid, Motor, PCB PCB1 PCB4 PCB5 PCB2 PCB3 Symbol Name Main Unit Reference Pickup motor “Removing the Pickup Motor (M1)” on page 255 Read motor “Removing the Read Motor (M2)” on page 255 Release solenoid Stamp solenoid Pickup clutch...
Page 207 4. Parts Replacement and Cleaning ■ List of Sensor SR14 SR15 SR12 SR11 SR10 SR13 Symbol Name Main Unit Reference Registration sensor Feed assembly “Removing the Sensor (SR1,SR2,SR3)” on page 251 Read sensor Feed assembly Delivery reversal sensor Feed assembly Document set sensor Cover open/closed sensor Document length sensor 1...
Page 208 4. Parts Replacement and Cleaning ■ Other Name Reference Right hinge “Removing the Right Hinge” on page 258 Platen roller “Removing the Platen Roller” on page 259...
Page 209: External Cover
4. Parts Replacement and Cleaning External Cover Removing the Reader Front Cover ■ Procedure 1. Open the ADF. 2. Remove the Reader Front Cover [1]. • 2 Rubber Caps [2] • 2 Screws [3] • 2 Hooks [4] Removing the Reader Left Cover ■...
Page 210: Removing The Reader Rear Cover
4. Parts Replacement and Cleaning 2. Remove the Reader Right Cover [1]. • 1 Rubber Cap [2] • 2 Screws [3] • 3 Hooks [4] Removing the Reader Rear Cover ■ Procedure 1. Lift up the hinge part [1] of the ADF to set it to the book original mode.
Page 211: Removing The Front Cover
4. Parts Replacement and Cleaning 2. Remove the Reader Rear Small Cover [1]. • 2 Rubber Caps [2] • 2 Screws [3] 3. Remove the Reader Rear Cover [1]. • 2 Rubber Caps [2] • 4 Screws [3] • 2 Hooks [4] Removing the Front Cover ■...
Page 212: Removing The Front Inner Cover
4. Parts Replacement and Cleaning 2. Remove the Front Cover [1]. • 2 Screws [2] • 2 Hinge Pins [3] Removing the Front Inner Cover ■ Preparation 1. Remove the Front Cover.“Removing the Front Cover” on page 197 2. Remove the Drum Unit.“Removing the Drum Unit”...
Page 213: Removing The Left Upper Cover
4. Parts Replacement and Cleaning 2. Remove the Waste Toner Support Base [1]. • 1 Screw [2] 3. Open the Toner Supply Cover [1], and remove the Toner Bottle [2]. 4. Remove the Front Inner Cover [1]. • 4 Screws [2] •...
Page 214: Removing The Left Cover
4. Parts Replacement and Cleaning 2. Remove the Left Upper Cover [1]. • 1 Screw [2] • 2 Claws [3] Removing the Left Cover ■ Preparation 1. Remove the Left Upper Cover.“Removing the Left Upper Cover” on page 199...
Page 215: Removing The Left Rear Cover
4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Left Cover [1]. • 3 Screws [2] Removing the Left Rear Cover ■ Procedure 1. Remove the Left Rear Cover [1]. • 4 Screws [2] • 1 Claw [3] Removing the Right Front Upper Cover. ■...
Page 216: Removing The Right Rear Cover (Upper)
4. Parts Replacement and Cleaning 2. Remove the Right Front Upper Cover [1]. • 2 Screws [2] • 2 Claws [3] Removing the Right Rear Cover (Upper) ■ Procedure 1. Remove the Right Rear Cover (Upper) [1]. • 4 Screws [2] •...
Page 217: Removing The Right Rear Cover (Lower)
4. Parts Replacement and Cleaning Removing the Right Rear Cover (Lower) ■ Preparation 1. Remove the Right Rear Cover (Upper).“Removing the Right Rear Cover (Upper)” on page 202 ■ Procedure 1. Open the Cassette Right Upper Cover [1]. 2. Remove the Handle Cover [1]. •...
Page 218: Removing The Rear Cover
4. Parts Replacement and Cleaning 4. Remove the Right Rear Cover (Lower) [1]. • 1 Screw [2] • 1 Claw [3] Removing the Rear Cover ■ Procedure 1. Remove the Rear Cover [1]. • 4 Screws [2]...
Page 219: Removing The Rear Lower Cover
4. Parts Replacement and Cleaning Removing the Rear Lower Cover ■ Procedure 1. Remove the Connector Cover [1]. • 1 Screw [2] 2. If the Cassette Pedestal is installed, disconnect the connectors [1]. • 3 Connectors [1]...
Page 220: Removing The Delivery Tray 1
4. Parts Replacement and Cleaning 3. Remove the Power Supply Cord Retainer [1] and the Power Supply Cord [2] (100/120V models only). • 1 Screw [3] 4. Remove the Rear Lower Cover [1]. • 4 Screws [2] • 1 Claw [3] •...
Page 221: Removing The Delivery Tray 2
4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Delivery Tray 1 [1]. • 3 Screws [2] Removing the Delivery Tray 2 ■ Preparation 1. Remove the Delivery Tray 1.“Removing the Delivery Tray 1” on page 206 ■ Procedure 1.
Page 222: Removing The Delivery Rear Cover (Upper/Lower)
4. Parts Replacement and Cleaning Removing the Delivery Rear Cover (Upper/Lower) ■ Procedure 1. Remove the Delivery Rear Cover (Upper/Lower) [1]. • 1 Screw [2]...
Page 223: Original Exposure System
4. Parts Replacement and Cleaning Original Exposure System Removing the Reader Controller PCB ■ Procedure 1. Lift up the hinge part [1] of the ADF to set it to the book original mode. 2. Open the ADF. 3. Remove the Reader Cable Cover [1]. •...
Page 224 4. Parts Replacement and Cleaning 4. Disconnect the connector [1] and the 2 Flat Cables [2] from the Reader Controller PCB. • 2 Connectors (with a hook) [3] 5. Remove the Reader Rear Cover [1]. • 4 Screws [2] • 3 Rubber Caps [3] 6.
Page 225 4. Parts Replacement and Cleaning 8. Remove the Reader Controller PCB Unit. • 5 Connectors [3] • 2 Edge Saddles [4] • 4 Screws [5] • 1 Video Cable [6]...
Page 226 4. Parts Replacement and Cleaning 9. Remove the Reader Controller PCB [1]. • 1 Screw [2] • 4 Screws [3] NOTE: Caution when installing the Reader Controller PCB [1] • When installing the Reader Controller PCB [1], tighten the screw [2] first. CAUTION: •...
Page 227: Cleaning The Reader Scanner Unit Scanner Mirror
4. Parts Replacement and Cleaning Cleaning the Reader Scanner Unit Scanner Mirror ■ Procedure 1. Open the ADF. 2. Remove the Glass Retainer (Right) [1] and then remove the Copyboard Glass [2]. • 2 Screws [3] CAUTION: Grease is applied on the 2 Rail Shafts [1] of the Reader Scanner Unit. If you have touched the grease, be careful not to put it to other parts.
Page 228 4. Parts Replacement and Cleaning 5. Remove the 2 screws [2] securing the LED Unit. 6. Move the Reader Scanner Unit in the direction of the arrow while paying attention not to make it contact with the frame of the Reader, and place it as shown in the figure below. 7.
Page 229: Removing The Reader Scanner Unit
4. Parts Replacement and Cleaning 9. Clean the mirror [1] with lint-free paper. The following 4 mirrors can be cleaned. NOTE: The rearmost mirror [2] cannot be cleaned. However, it is a dustproof mirror, so there is no need to clean it. Removing the Reader Scanner Unit ■...
Page 230 4. Parts Replacement and Cleaning 2. Remove the Glass Retainer (Right) [1] and then remove the Copyboard Glass [2]. • 2 Screws [3] CAUTION: Grease is applied on the 2 Rail Shafts [1] of the Reader Scanner Unit. If you have touched the grease, be careful not to put it to other parts.
Page 231 4. Parts Replacement and Cleaning 4. Loosen the screw [1] to release the tension applied on the belt. After that, remove the belt [3] from the Reader Scanner Unit [2]. CAUTION: Holding the Reader Scanner Unit • Be sure to hold both edges [1]. •...
Page 232 4. Parts Replacement and Cleaning 6. Disconnect the Flat Cable [1] (with Protection Sheet [2]) from the Reader Scanner Unit. • 1 Connector (with a hook) [3] • Guide [A] CAUTION: When installing the Reader Scanner Unit, be sure to insert the 4 protrusions [2] of the Flat Cable Protection Sheet [1] into the guide [A].
Page 233: Original Feed System
4. Parts Replacement and Cleaning Original Feed System Single Pass ADF ■ Removing the ADF Pre-separation Unit / ADF Separation Roller ● Procedure 1. Open the Feeder Cover [1]. 2. Remove the Pre-separation Unit [2]. • 2 Claws [3] 3. Remove the ADF Separation Roller Shaft [1].
Page 234 4. Parts Replacement and Cleaning 4. Remove the ADF Separation Roller [1] from the shaft [2]. • 1 Claw [3] CAUTION: Clear the parts counter in the following service mode after replacing the ADF Separation Roller. • COPIER > COUNTER > DRBL-2 > DF-SP-RL ■...
Page 235 4. Parts Replacement and Cleaning 2. Remove the Resin Ring [1]. 3. Pull out the shaft while shifting the 2 bushings [1]. 4. Remove the ADF Pickup Roller Unit [1]. ■ Removing the ADF Pickup Roller and the ADF Feed Roller ●...
Page 236 4. Parts Replacement and Cleaning 1. Remove the bushing [1] and the 2 Resin Rings [2] from the ADF Pickup Roller Unit. 2. Remove the Roller Holder (Front) [1] and the Parallel Pin [2].
Page 237 4. Parts Replacement and Cleaning 3. Remove the ADF Pickup Roller [1] and the ADF Feed Roller [2]. • 1 Claw [3] CAUTION: Be sure to install the ADF Pickup Roller [1] with the protrusion [2] on the front side and install the ADF Feed Roller [3] with the bearing [4] on the rear side.
Page 238 4. Parts Replacement and Cleaning CAUTION: Installing the Roller Holder (Front) and the Parallel Pin 1. Pass the Roller Holder (Front) [1] through the shaft of the ADF Pickup Roller Unit, and slide it until it comes to the hole for the Parallel Pin [2].
Page 239 4. Parts Replacement and Cleaning 2. Install the bushing [2]. 3. Place the 2 flags [1] of the ADF Pickup Roller Unit on the 2 guides [2] of the feeder, and insert the Pickup Roller Unit side from above. 4. Move the shaft [2] of the ADF Pickup Roller Unit under the 2 flags [1] on the feeder side. Shift the bushing [3] while compressing the spring, and insert the shaft [2] into the Shaft Support [4] of the feeder.
Page 240 4. Parts Replacement and Cleaning 6. Secure the Resin Ring on the front side. 7. Install the Feeder Inner Cover (Front) and the Feeder Inner Cover (Rear). ■ Removing the ADF ● Procedure 1. Open the 2 Hinge Covers [1], and remove the 2 Hinge Open/Close Guide Plates [2]. •...
Page 241 4. Parts Replacement and Cleaning 5. Remove the ADF [1]. • 4 Screws [2] CAUTION: • Be careful not to damage the white sheet [1] of the ADF. • Be careful not to damage the Reader Communication Cable Guide [2] when placing the ADF. ■...
Page 242 4. Parts Replacement and Cleaning 2. Place the White Plate on the Copyboard Glass while placing "Rear" on the plate on the rear side, and "Front" on the front side. Be sure to align the Index Sheet with the left side of the White Plate. 3.
Page 243 4. Parts Replacement and Cleaning 5. Pull the lever [1] on the upper side of the ADF, and open the cover [2] of the document reading area. Hold down the 8 areas indicated with circles shown in the figure below, and secure the White Plate and the cover of the ADF document reading area in place.
Page 244 4. Parts Replacement and Cleaning ● Procedure 1. Remove the Upper Inner Cover [1]. • 1 Screw [2] 2. Remove the connector [1] and the round shape terminal [2]. • 1 Screw [3] • 1 Harness Guide [4] 3. Free the spring [1] from the hook [2].
Page 245 4. Parts Replacement and Cleaning 4. While opening the Pickup Tray [1], remove the Delivery Guide [2]. • 4 Screws [3] • 2 Claws [4] CAUTION: Holding the ADF Scanner Unit • Be sure to hold the handle [1] and the plate [2]. •...
Page 246 4. Parts Replacement and Cleaning ■ Cleaning the Paper Back Reading Glass ● Procedure 1. Pass a sheet of paper on the ADF. NOTE: The ADF document reading part is moved to the position for replacing or installing the Paper Back Reading Glass after passing a sheet of paper on the ADF.
Page 247 4. Parts Replacement and Cleaning 6. Open the Rear Guide [2] and remove the Paper Back Reading Glass [3]. CAUTION: Be sure to open the Rear Guide; otherwise, the roller comes in contact with the glass. 7. Clean the front surface [1] and the back surface [2] of the Paper Back Reading Glass with wet and tightly-wrung lint- free paper [3].
Page 248 4. Parts Replacement and Cleaning ■ Removing the Rear Cover ● Procedure 1. Open the Feeder Cover [1]. 2. Remove the 3 screws [3] of the Rear Cover [2]. NOTE: The figure below shows the 3 claws [1] and the 2 protrusions [2] of the Rear Cover. 3.
Page 249 4. Parts Replacement and Cleaning 4. Remove the parts on the rear side of the ADF as needed. ■ Cleaning the Lead Roller 1/2/3 ● Procedure CAUTION: To clean the Lead Roller 2 and 3, perform the procedure from step 9. 1.
Page 250 4. Parts Replacement and Cleaning 5. Remove the ADF Left Cover [1]. • 2 Screws [2] 6. Remove the screws [2] one each on the front and rear of the Pressure Plate [1] of the Lead Roller 1. • 1 Screw [3] (P Tightening) •...
Page 251 4. Parts Replacement and Cleaning 7. Release the 2 hooks [2] on the front and rear of the Pressure Plate [1], and gently remove the Pressure Plate [1]. CAUTION: Be careful not to drop the 6 Compression Springs used inside. NOTE: Opening the ADF Upper Cover releases the pressure and makes it easier to perform the work.
Page 252 4. Parts Replacement and Cleaning 9. When cleaning the Lead Roller 2 [1], open the Rear Guide [3] and cover [2] of the ADF document reading area, and clean the Lead Roller 2 with lint-free paper moistened with alcohol. 10. When cleaning the Lead Roller 3 [1], lift up the ADF Document Pickup Tray, and clean the Lead Roller 3 from the original delivery outlet side with lint-free paper moistened with alcohol.
Page 253: Reversal Adf
4. Parts Replacement and Cleaning ● Procedure 1. Remove the ADF Driver PCB [1]. • 8 Connectors [2] • 2 Screws [3] Reversal ADF ■ Removing the Separation Roller ● Procedure 1. Open the Feeder cover [1]. 2. Remove the Separation roller [1].
Page 254 4. Parts Replacement and Cleaning 3. When replacing the Separation roller with a new one, clear the parts counter. • COPIER > COUNTER > DRBL-2 > DF-SP-RL ■ Removing the Pickup Roller Assembly ● Procedure 1. Open the Feeder cover [1]. 2.
Page 255 4. Parts Replacement and Cleaning ■ Removing this Machine from the Host Machine ● Procedure 1. Remove the Cover of Reader [1]. • 2 Rubber Caps [2] • 2 Screws [3] 2. Disconnect the Grounding Cable [1]. • 2 Connectors [2] •...
Page 256 4. Parts Replacement and Cleaning 4. Remove the ADF [1]. CAUTION: When holding this equipment, be careful not to touch the Platen roller [3]. • 2 Screws [2] ● Actions after Reinstalling the ADF 1. Adjusting the Height.“Adjusting the Height” on page 340 2.
Page 257 4. Parts Replacement and Cleaning ● Procedure 1. Remove the Tray holder [1]. • 1 Screw [2] 2. Remove the Grounding Wire [1]. • 1 Screw [2] 3. Remove the 8 Connectors [1] on the ADF driver PCB.
Page 258 4. Parts Replacement and Cleaning 4. Remove the Document supply tray [1]. • 1 Screw [2] • 1 Grounding Wire [3] • 1 Ferrite Core [4] • 1 Harness [5] 5. Remove the Read motor.“Removing the Read Motor (M2)” on page 255 6.
Page 259 4. Parts Replacement and Cleaning 10. Remove the Feed assembly [1]. • 6 Screws [2] ■ Replacing the Stamp ● Procedure 1. Open the Feeder Cover and Separation guide. 2. Remove the Stamper [1]. 3. Attach the new Stamper [1]. (Be careful to set the Stamper side to the front.) 4.
Page 260 4. Parts Replacement and Cleaning 5. When replacing the Stamper with a new one, clear the parts counter. • COPIER > COUNTER > DRBL-2 > STAMP ■ Removing the Left Hinge ● Preparation 1. Removing the Rear Cover.“Removing the Rear Cover” on page 248 2.
Page 261 4. Parts Replacement and Cleaning ■ Removing the Front Cover ● Procedure 1. Open the Feeder Cover [1]. 2. Remove the screw [1]. 3. Open the ADF. 4. Remove the 2 screws [2]. 5. Close the ADF.
Page 262 4. Parts Replacement and Cleaning 6. Remove the Front Cover [1]. • 3 Hooks [2] ■ Removing the Rear Cover ● Procedure 1. Open the Feeder Cover [1]. 2. Remove the Rear Small Cover [1]. • 1 Screw [2]...
Page 263 4. Parts Replacement and Cleaning 3. Remove the Rear Cover [1]. • 2 Screws [2] • 2 Claws [3] ■ Removing the Feeder Cover ● Preparation 1. Remove the Rear Cover.“Removing the Rear Cover” on page 248 2. Remove the Front Cover.“Removing the Front Cover”...
Page 264 4. Parts Replacement and Cleaning 2. Remove the Feeder Cover [1]. • 1 Screw [2] • 1 Positioning Pin [3] CAUTION: Be careful not to hang the cables while putting the rear cables through the hole at the plate. ■ Removing the Inner Cover ●...
Page 265 4. Parts Replacement and Cleaning ● Procedure 1. Remove the sensor holder [1]. • 3 Screws [2] 2. Remove the Different width sensor PCB [1]. • 1 Connector [2] • 3 Claws [3] ■ Removing the Sensor (SR1,SR2,SR3) ● Preparation 1.
Page 266 4. Parts Replacement and Cleaning ● Procedure 1. Remove the fixing plate [1]. • 3 Screws [2] 2. Turn over the Feed assembly, remove the following parts. • 1 Resin ring [1] • 1 Flange [2] • 1 Pulley [3] •...
Page 267 4. Parts Replacement and Cleaning 3. Remove the Platen roller unit [1]. • 2 Claws [2] 4. Remove the Cover [1]. • 2 Screws [2]...
Page 268 4. Parts Replacement and Cleaning 5. Remove the Lead roller 2(upper) [1]. • 1 Resin ring [2] • 1 Flange [3] • 1 Pulley [4] • 1 E-ring [5] • 1 Bearing [6] • 1 Gear [7] • 1 Bushing [8] 6.
Page 269: Actions After Replacement
4. Parts Replacement and Cleaning 7. Remove the Sensors [1]. • 3 Connectors [2] [1] SR3 [1] SR1 [1] SR2 ■ Removing the Pickup Motor (M1) ● Preparation 1. Remove the Rear Cover.“Removing the Rear Cover” on page 248 2. Remove the Clutch unit.“Removing the Pickup Clutch/Registration Clutch (CL1/CL2)”...
Page 270 4. Parts Replacement and Cleaning ● Procedure 1. Remove the Read motor [1]. • 1 Connector [2] • 3 Screws [3] • 1 Spring [4] ● Actions after Replacement 1. Adjusting the Magnification.“Adjusting the Magnification” on page 349 ■ Removing the Pickup Clutch/Registration Clutch (CL1/CL2) ●...
Page 271 4. Parts Replacement and Cleaning 2. Remove the 2 Clutches [1]. • 2 Resin rings [2] • 2 Bushings [3] [1] CL1 [1] CL2 ■ Removing the ADF Driver PCB (PCB1) ● Preparation 1. Remove the Rear Cover.“Removing the Rear Cover” on page 248 ●...
Page 272 4. Parts Replacement and Cleaning ● Procedure 1. Remove the sensor holder [1]. • 3 Screws [2] 2. Remove the LED PCB [1]. • 1 Screw [2] • 1 Connector [3] ■ Removing the Right Hinge ● Preparation 1. Remove the ADF from the host machine.“Removing this Machine from the Host Machine”...
Page 273 4. Parts Replacement and Cleaning 2. Remove the Right hinge [1]. • 2 Screws [2] ■ Removing the Platen Roller ● Preparation 1. Remove the Feed assembly.“Removing the Feed Assembly” on page 242 ● Procedure 1. Remove the fixing plate [1] •...
Page 274 4. Parts Replacement and Cleaning 2. Turn over the Feed assembly, remove the following parts. • 1 Resin ring [1] • 1 Flange [2] • 1 Pulley [3] • 1 E-ring [4] • 1 Bearing [5] • 1 Gear [6] •...
Page 275 4. Parts Replacement and Cleaning 4. Remove the Platen roller [1]. • 2 Screws [2] • 1 Plate [3] • 1 Platen roller holder (front) [4] • 1 Bushing [5] • 1 Gear [6] • 1 Platen roller holder (rear)[7]...
Page 276: Controller System
4. Parts Replacement and Cleaning Controller System Removing the Main Controller PCB ■ Preparation 1. Remove the Right Rear Cover (Upper).“Removing the Right Rear Cover (Upper)” on page 202 ■ Procedure CAUTION: Do not transfer the following parts to another host machine whose serial number is different. The host machine does not start up normally and may become unrecoverable in some cases.
Page 277 4. Parts Replacement and Cleaning 2. Remove the harness of the HDD Unit [1]. • 2 Connectors [2] • 1 Wire Saddle [3] • 1 Harness Guide [4] NOTE: 3. Turn over the Main Controller PCB [1], and remove the HDD Unit [2]. •...
Page 278: Removing The Riser Pcb
4. Parts Replacement and Cleaning CAUTION: When replacing the Main Controller PCB, transfer the following parts from the old PCB to the new PCB. • • TPM PCB [1] • Flash PCB [2] • Memory PCB [3] CAUTION: Points to Note when Replacing the Main Controller PCB 1.
Page 279 4. Parts Replacement and Cleaning 2. Remove the Rear Cover.“Removing the Rear Cover” on page 204 ■ Procedure 1. Remove the screw [1], loosen the 4 screws [2], and remove the Controller Box Cover [3]. 2. Remove the Riser PCB [1]. •...
Page 280: Removing The Hdd
4. Parts Replacement and Cleaning Removing the HDD ■ Preparation CAUTION: • When removing the HDD, be careful of destruction by electrostatic discharge. • Be sure to keep the HDD free from impact. 1. Actions before Replacement: “Actions before Parts Replacement” on page 357 2.
Page 281: Removing The Control Panel
4. Parts Replacement and Cleaning 3. Remove the HDD Fixation Plate [2] from the HDD [1]. • 4 Screws [3] 4. Actions after Replacement:“Actions after Parts Replacement ” on page 357 Removing the Control Panel ■ Procedure 1. Open the ADF [1], and raise the Control Panel [2]. 2.
Page 282 4. Parts Replacement and Cleaning 3. Remove the Control Panel Arm Cover [1]. • 2 Rubber Caps [2] • 2 Screws [3] (RS Tightening; M3) 4. Remove the 3 screws [2] securing the Control Panel Hinge [1]. 5. Place the paper [1] on the Copy Board Glass to prevent damage on the Control Panel.
Page 283 4. Parts Replacement and Cleaning 6. Free the Control Panel Cable [1] from the 4 Cable Guides [2]. 7. Pull out the Control Panel [1]. 8. Remove the Control Panel Connector Cover [2]. • 5 Claws [3] 9. Remove the Cable Guide [4]. 10.
Page 284 4. Parts Replacement and Cleaning 11. Remove the Cable Holder [1]. • 1 Connector [2] • 3 Hooks [3] • 1 Boss [4] 12. Disconnect the USB Cable [1] and the Control Panel Cable [2]. 13. Remove the 6 screws [2] securing the Control Panel Rear Cover [1]. •...
Page 285 4. Parts Replacement and Cleaning 14. Remove the Control Panel Right Hinge [1]. • 1 Screw [2] • 1 Boss [3] 15. Turn over the Control Panel Rear Cover [1], remove the screw [2] to disconnect the Grounding Wire [3], and remove the Control Panel [4].
Page 286: Laser Exposure System
4. Parts Replacement and Cleaning Laser Exposure System Removing the Laser Scanner Unit ■ Preparation CAUTION: When servicing on and around the Laser Assembly, be sure to turn OFF the power of the host machine before starting the work. CAUTION: Do not disassemble the Laser Scanner Unit because it requires adjustment.
Page 287 4. Parts Replacement and Cleaning 2. Pull out the Laser Scanner Unit [1]. • 2 Connectors [2] CAUTION: • Do not touch the PCB on the Laser Scanner Unit [1]. • Do not move the volume resistor on the PCB. 3.
Page 288: Image Formation System
4. Parts Replacement and Cleaning Image Formation System Removing the Developing Assembly ■ Preparation 1. Remove the Drum Unit. “Removing the Drum Unit” on page 281 ■ Procedure 1. Remove the Developing Assembly [1]. • 1 Connector [2] CAUTION: Points to Note at Installation •...
Page 289: Removing The Developing Cylinder
4. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > DV-UNT-K Removing the Developing Cylinder ■ Preparation CAUTION: Do not touch the Developing Cylinder or give a shock to it.
Page 290 4. Parts Replacement and Cleaning 3. Remove the Gear Unit [1]. • 3 Screws [2] 4. Remove the holder [1]. • 2 Screws [2] • 1 Push-on Roller [3] • 1 Bearing [4] 5. Remove the holder [1]. • 2 Screws [2]...
Page 291 4. Parts Replacement and Cleaning 6. Remove the Developing Contact Spring [1]. 7. Remove the holder [1]. • 2 Screws [2] • 1 Push-on Roller [3] • 1 Bearing [4] 8. Remove the Blade Unit [1]. • 2 Screws [2]...
Page 292: Removing The Transfer Roller
4. Parts Replacement and Cleaning 9. Remove the Developing Cylinder [1]. Removing the Transfer Roller ■ Procedure CAUTION: Be sure not to touch the surface of the roller during the work. 1. Open the Right Cover. 2. Remove the Stopper (Rear) [1]. •...
Page 293: Removing The Separation Static Eliminator
4. Parts Replacement and Cleaning 3. Remove the Transfer Roller [1]. • 1 Stopper (Front) [2] • 1 Claw [3] • 1 Shaft Support (Rear) [4] CAUTION: Points to Note at Installation • Be sure to install it so that the longitudinal side of the Transfer Roller is positioned on the rear side of the host machine. •...
Page 294: Removing The Waste Toner Container
4. Parts Replacement and Cleaning NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. • COPIER > COUNTER > DRBL-1 > SP-SC-EL Removing the Waste Toner Container ■ Procedure 1.
Page 295: Removing The Drum Unit
4. Parts Replacement and Cleaning Removing the Drum Unit ■ Preparation 1. Open the Right Cover. 2. Remove the Waste Toner Container.“Removing the Waste Toner Container” on page 280 ■ Procedure 1. Remove the screw [2] of the Developing Pressure Lever [1], and turn the lever [1] in the direction of the arrow. 2.
Page 296 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Toner Supply Unit [1]. • 1 Connector [2] • 1 Screw [3] CAUTION: When removing the Toner Supply Unit [1], do not tilt it as toner may spill out. 2. Remove the Bottle Ring [1]. •...
Page 297: Fixing System
4. Parts Replacement and Cleaning Fixing System Removing the Fixing Assembly ■ Procedure CAUTION: The Fixing Assembly right after power OFF is hot and may cause burn injury. Be sure to perform the operation after the assembly is surely cooled. 1.
Page 298: Removing The Fixing Delivery Upper Guide
4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Fixing Outer Delivery Unit Guide [1] from the Fixing Assembly [2]. • 1 Screw [3] • 2 Claws [4] NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. •...
Page 299 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Cable Cover [1], and remove the Connector Holder [2]. • 2 Claws [3] 2. Remove the Motor Cover [1]. • 2 E-rings [2] • 2 Screws [3]...
Page 300 4. Parts Replacement and Cleaning 3. Remove the 2 screws [2] of the Pressure Plate Units (Front/Rear) [1], and open them in the direction of the arrows. CAUTION: • Be sure not to turn the fixing nip pressure adjustment screw. •...
Page 301 4. Parts Replacement and Cleaning 4. Remove the Terminal Cover [1]. • 1 Claw [2] 5. Remove the screw [2] securing the terminal [1]. • 1 Screw [2]...
Page 302 4. Parts Replacement and Cleaning 6. Remove the Electrode Plate [1] in the direction of the arrow. • 1 Claw [2] CAUTION: Points to Note at Installation • Be sure to install the Electrode Plate [1] while releasing the claw [2]. •...
Page 303 4. Parts Replacement and Cleaning 7. Remove the the cable of the Connector Holder [1]. • 2 Snap bands [2] • 2 Claws [3] 8. Remove the gear [1] and the cam [2]. 9. Remove the 2 E-rings [1], cam [2], and Parallel Pin [3].
Page 304: Removing The Fixing Film Unit
4. Parts Replacement and Cleaning 10. While removing the Pressure Plate Unit (Front) [1], remove the Guide Shaft [2] together with the Pressure Plate Unit (Rear) [3]. 11. Remove the guide [1]. • 1 Screw [2] 12. Remove the Fixing Delivery Upper Guide [1]. Removing the Fixing Film Unit ■...
Page 305 4. Parts Replacement and Cleaning 1. Remove the Cable Cover [1], and remove the Connector Holder [2]. • 2 Claws [3] 2. Remove the Motor Cover [1]. • 2 E-rings [2] • 2 Screws [3]...
Page 306 4. Parts Replacement and Cleaning 3. Remove the 2 screws [2] of the Pressure Plate Units (Front/Rear) [1], and open them in the direction of the arrows. CAUTION: • Be sure not to turn the fixing nip pressure adjustment screw. •...
Page 307 4. Parts Replacement and Cleaning 4. Remove the Fixing Film Cover [1]. • 2 Screws [2] 5. Remove the Terminal Cover [1]. • 1 Claw [2] 6. Remove the screw [2] securing the terminal [1]. • 1 Screw [2]...
Page 308 4. Parts Replacement and Cleaning 7. Remove the Electrode Plate [1] in the direction of the arrow. • 1 Claw [2] CAUTION: Points to Note at Installation • Be sure to install the Electrode Plate [1] while releasing the claw [2]. •...
Page 309: Removing The Pressure Roller
4. Parts Replacement and Cleaning 8. Remove the cable of the Connector Holder [1]. • 2 Snap bands [2] • 2 Claws [2] 9. Disconnect the connector [2] from the Connector Holder [1]. • 1 Connector [2] 10. Remove the Fixing Film Unit [1]. Removing the Pressure Roller ■...
Page 310 4. Parts Replacement and Cleaning ■ Procedure CAUTION: Be sure not to touch the Pressure Roller during installation/removal. 1. Remove the Cable Holder [1]. • 1 Screw [2] 2. Remove the Fixing Inlet Guide [1]. • 1 Claw [2]...
Page 311 4. Parts Replacement and Cleaning 3. Insert 5 or 6 sheets of plain paper between the Fixing Outlet Guide [1] and the Pressure Roller [2] so as to protect all the ribs of the Fixing Outlet Guide [1]. CAUTION: If the Pressure Roller [2] is removed without inserting plain paper, the ribs of the Fixing Outlet Guide [1] will come in contact with the Pressure Roller [2] and the roller will get scratched.
Page 312 4. Parts Replacement and Cleaning 5. Remove the E-ring [2], Pressure Roller Gear [3], 2 Shaft Supports [4], and 2 bearings [5] from the Roller Shaft [1]. CAUTION: Points to Note at Installation • Be sure to protect the whole surface of the Pressure Roller with 5 or 6 sheets of plain paper. •...
Page 313: Pickup/Feed System
4. Parts Replacement and Cleaning Pickup/Feed System Removing the Right Cover ■ Preparation 1. Remove the Right Rear Cover (Upper).“Removing the Right Rear Cover (Upper)” on page 202 ■ Procedure 1. Open the Right Cover [1]. 2. Remove the Cover Inner Cover [2]. •...
Page 314: Removing The Cassette Pickup Unit 1
4. Parts Replacement and Cleaning 3. Remove the Right Cover [1]. CAUTION: When the pin [4] is removed, the Right Cover [1] may fall off. Be sure to hold the lower part of the Right Cover while removing the pin. •...
Page 315 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the Handle Cover [1]. 2. Remove the Right Front Lower Cover [2]. • 1 Claw [3] • 3 Screws [4] 3. Remove the Connection Cable [1]. • 2 Connectors [2] • 1 Snap Band [3] •...
Page 316: Removing The Cassette Pickup Unit 2
4. Parts Replacement and Cleaning 4. Remove the protrution[1] on bottom of the Right Cover. • 2 Screws [2] 5. Remove the Cassette Pickup Unit 1 [1]. • 5 Screws [2] NOTE: Be sure to remove it while lifting the rear side of the Pickup Unit 1 with the Right Cover fully opened. Removing the Cassette Pickup Unit 2 ■...
Page 317: Removing The Multi-Purpose Tray Pickup Roller
4. Parts Replacement and Cleaning 3. Remove the Right Lower Cover (when the Cassette Pedestal is installed, skip this step). 4. Remove the Right Rear Cover (Lower).“Removing the Right Rear Cover (Lower)” on page 203 ■ Procedure 1. Disconnect the Connection Cable [1]. •...
Page 318 4. Parts Replacement and Cleaning 2. Remove the Multi-purpose Tray Pickup Roller Cover [1]. • 1 Screw [2]...
Page 319: Removing The Multi-Purpose Tray Separation Pad
4. Parts Replacement and Cleaning 3. Free the claw [1], slide the Shaft Support (Front) [2], and remove the Multi-purpose Tray Pickup Roller [3]. CAUTION: When installing it, be sure to follow the order shown below. 1. Fit the hole of the Multi-purpose Tray Pickup Roller [1] onto the protrusion of the Shaft Support (Rear) [2]. 2.
Page 320: Removing The Cassette Pickup Roller (1/2)
4. Parts Replacement and Cleaning ■ Procedure 1. Shift the Shaft Support (Rear) [1] toward the rear. • 1 Claw [2] 2. Remove the Separation Pad [1] using a flat-blade screwdriver. NOTE: Be sure to insert the flat-blade screwdriver at an angle. NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode.
Page 321: Removing The Cassette Feed Roller (1/2)
4. Parts Replacement and Cleaning 3. Remove the Leaf Spring [1], and remove the Cassette Pickup Roller [2]. • 1 Claw [3] NOTE: When a consumable part has been replaced, be sure to clear the corresponding parts counter. • Cassette 1 parts counter COPIER >...
Page 322: Removing The Cassette Separation Roller (1/2)
4. Parts Replacement and Cleaning NOTE: When a consumable part has been replaced, be sure to clear the corresponding parts counter. • Cassette 1 parts counter COPIER > COUNTER > DRBL-1 > C1-FD-RL • Cassette 2 parts counter COPIER > COUNTER > DRBL-1 > C2-FD-R Removing the Cassette Separation Roller (1/2) ■...
Page 323 4. Parts Replacement and Cleaning ■ Procedure 1. Remove the screw [1], loosen the 4 screws [2], and remove the Controller Box Cover [3]. 2. Remove the 5 connectors [1].
Page 324 4. Parts Replacement and Cleaning 3. Open the lower part of the Controller Box [1]. • 4 Screws [2] NOTE: Close the stopper [3] first when closing the Controller Box [1]. 4. Disconnect all the connectors [1]. • 9 Wire Saddles [2]...
Page 325 4. Parts Replacement and Cleaning 5. Remove the HVT PCB Unit [1]. • 1 Connector [2] • 2 Screws [3] 6. Remove the 3 clutches [1]. • 3 Resin E-rings [2] • 3 Connectors [3]...
Page 326: Removing The Second Delivery Unit
4. Parts Replacement and Cleaning 7. Remove the Main Motor Unit [1]. • 1 Connector [2] • 4 Screws [3] 8. Remove the Main Drive Unit [1]. • 4 Screws [2] Removing the Second Delivery Unit ■ Procedure 1. Open the Right Cover.
Page 327: Removing The First Delivery Unit
4. Parts Replacement and Cleaning 2. Remove the Drive Cover [1]. • 1 Claw [2] 3. Remove the Second Delivery Unit [1]. • 1 Connector [2] • 2 Screws [3] Removing the First Delivery Unit ■ Preparation 1. Remove the Delivery Rear Cover (Upper/Lower). “Removing the Delivery Rear Cover (Upper/Lower)”...
Page 328: Removing The First Delivery Drive Assembly
4. Parts Replacement and Cleaning ■ Procedure 1. Remove the First Delivery Unit [1]. • 1 Screw [2] Removing the First Delivery Drive Assembly ■ Preparation 1. Remove the First Delivery Unit.“Removing the First Delivery Unit” on page 313 ■ Procedure 1.
Page 329 4. Parts Replacement and Cleaning...
Page 330 4. Parts Replacement and Cleaning...
Page 331 4. Parts Replacement and Cleaning CAUTION: Be sure to release the lock and then disconnect the FCC Connector.
Page 332 4. Parts Replacement and Cleaning...
Page 333 4. Parts Replacement and Cleaning...
Page 334 4. Parts Replacement and Cleaning CAUTION: Points to Note when Installing the Heater Connector Cover • When the Heater Connector Cover has ribs, those ribs may interfere with cables. • Be sure to run the cables as shown in the figure below before installing the Connector Cover. NOTE: The Heater Connector Cover comes in different shapes.
Page 335: External Auxiliary Control System
4. Parts Replacement and Cleaning External Auxiliary Control System Removing the DC Controller PCB ■ Error Location Code U7100-0001 ADF Driver PCB (UN2) ■ Preparation 1. Actions before replacement: “Before Parts Replacement” on page 354 2. Remove the Rear Cover.“Removing the Rear Cover” on page 204 3.
Page 336: Removing The Power Supply Pcb
4. Parts Replacement and Cleaning ■ Procedure 1. Remove the HVT PCB [1]. • 3 Screws [2] • 1 Connector [3] Removing the Power Supply PCB ■ Preparation 1. Remove the Left Upper Cover.“Removing the Left Upper Cover” on page 199 2.
Page 337 4. Parts Replacement and Cleaning 2. Remove the Filter Cover [1] (front/rear). • 2 Claws [2] 3. Remove the Filter [1] (front/rear). NOTE: When the consumable parts have been replaced, be sure to clear the parts counter shown below in service mode. •...
Page 338: Adjustment
Adjustment Pickup Feed System......325 Original Exposure System....326 Document Feeder System....328 Actions at Parts Replacement...354...
Page 339: Pickup Feed System
5. Adjustment Pickup Feed System Image Position Adjustment 1. After setting the following service mode, press the Start key and output a test print (2-sided print) from each of the paper sources. COPIER > TEST > PG > TYPE = 5 PG-PICK = each paper source ■...
Page 340: Original Exposure System
5. Adjustment Original Exposure System Service Mode Backup Adjustment is made to every machine at the time of shipment to write the adjustment value in the service label. Be sure to adjust the value in the field, and in the case of changing the service mode value, be sure to write down the changed value in the service label.
Page 341 5. Adjustment • To execute Inch configuration adjustment 1. Highlight the service mode item. FEEDER > FUNCTION > TRY-LTR 2. Align the Slide Guide with "LTR/11x17". 3. Press the OK key and register the width of Letter. 4. Highlight the service mode item. FEEDER >...
Page 342: Document Feeder System
5. Adjustment Document Feeder System Single Pass ADF ■ Preparation or Creation of the Test Charts Prepare a test chart. If test chart is not available, create a test chart. Create a test chart using a A4 or LTR size paper, by drawing a rectangle 10 mm smaller than the paper at four corners. 10 mm 10 mm 10 mm...
Page 343: Height Adjustment
5. Adjustment ● AB Configuration Adjustment 1. Highlight the service mode item in the following service mode. FEEDER > FUNCTION > TRY-A4 2. Align the Slide Guide with "A4/A3". 3. Press the OK key and register the width of A4. 4.
Page 344 5. Adjustment Checking the Height of the Height Adjustment Boss on the Front Side 1. Put a sheet of paper [2] on the place where the protrusions touch the Stream Reading Glass [1], and check whether there is any resistance of the paper when closing the ADF. 2.
Page 345: Adjustment Procedure
5. Adjustment ● Adjustment procedure 1. Adjust by turning the Fixation Screw on the upper side of Hinge. • If both front and rear side (or only front side) are not installed properly: Turn the Right Hinge Fixation Screw clockwise (black arrow) to correctly locate it at the front.
Page 346 5. Adjustment 2. Check the A part of the printed paper for the squareness of the image. Make adjustment if it is not at a right angle. Image on test chart Printed image Feed direction 3. Remove the ADF White Plate [1]. 4.
Page 347: Side Registration Adjustment
5. Adjustment 2. Check the A part of the printed paper for the squareness of the image. Make adjustment if it is not at a right angle. Image on test chart Printed image Feed direction 3. Remove the Front Cover. 4.
Page 348 5. Adjustment 3. Check that the rear side of the printed image is within the standard range. Standard range: A </= 1 mm < If the image is displaced toward rear > < If the image is displaced toward front > Rear side of printed image Image rear side of...
Page 349: Leading Edge Registration Adjustment
5. Adjustment 4. If it is not within the standard range, make an adjustment with the following service mode COPIER > ADJUST > ADJ-XY > ADJY-DF2 • If the printed image is displaced toward the front side: Increase the value (by moving the image toward the rear side). •...
Page 350 5. Adjustment 3. Check that the leading edge of the printed image is within the standard range. Standard range: A </= 1 mm < If the image is displaced toward trailing edge > < If the image is displaced toward leading edge > Leading edge of Image leading edge of Image leading edge of...
Page 351 5. Adjustment 4. Check that the trailing edge of the image on the Print 2 is within the standard range. Standard range: A </= 1 mm < If the image of print 2 is longer > < If the image of print 2 is shorter > Trailing edge of Trailing edge of print 1...
Page 352: White Level Adjustment
5. Adjustment 5. If it is not within the standard range, make an adjustment with the following service mode FEEDER > ADJUST > LA-SPD2 • If the image on the Print 2 is longer: Make the numeric value larger (by making the vertical scanning length of the image shorter).
Page 353: Reversal Adf
5. Adjustment 3. If the height is not within the standard range, execute the following adjustments. If the height is 19 cm or less: Turn the hexagon wrench counterclockwise. NOTE: Service Tool: Hexagon wrench (2.5 mm) 4. Check that the "height adjustment boss" does not contact with the Stream Reading Glass after adjustment. Reversal ADF ■...
Page 354: Basic Adjustment
5. Adjustment 10 mm 10 mm 10 mm 10 mm ■ Basic Adjustment ● Overview of Adjustment The DADF has the following adjustment items. The following is the order of adjustment. Adjustment Items Adjusting the Height Adjusting the Perpendicularity Adjusting the Read Position Adjusting the Magnification Adjusting the Image Position (Main Scanning Direction) Adjusting the Image Position (Sub Scanning Direction)
Page 355 5. Adjustment When Check with the Paper 1. Check the rear-left height of the DADF. Cut a sheet of paper to make a paper slip with width of 45mm. Set paper against the protrusion in such a manner that the sheet is nearly hidden, and then close the DADF.
Page 356 5. Adjustment 2. Pull out the set paper. Pull out the paper in the direction of the arrow to check that slight resistance is felt. 3. Check the front-left height of the DADF. Set paper against the protrusion in such a manner that the sheet is nearly hidden, and then close the DADF. CAUTION: Set paper so that it does not reach the document reader.
Page 357: Order Of Adjustment
5. Adjustment 4. Pull out the set paper. Pull out the paper in the direction of the arrow to check that slight resistance is felt. Checking the Right Hinge Height 1. Be sure that the white plate is in close contact with the front and rear document glass when this Equipment is closed. Order of Adjustment When the front or rear side is floating: 1.
Page 358: Adjusting The Perpendicularity
5. Adjustment Adjusting the Left Hinge Height 1. Adjust the height with the left hinge height adjusting screw. CAUTION: Loosen the lock nut before adjustment, and tighten it after adjustment. • If the front spacer is floating, turn the adjusting screw clockwise to bring the front spacer closer to the glass. •...
Page 359 5. Adjustment 2. Check the perpendicularity at the leading edges of the test chart and copy. Measure dimensions A and B on the test chart and dimensions A' and B' on the copy. If (A-B) is not same as (A'-B'), go step 3 and following steps.
Page 360 5. Adjustment 3. Loosen the screw securing the right hinge, and slide the hinge to the front or rear with reference to the marking-off line to adjust the perpendicularity. • For B'>A Slide the hinge to rear side. • For A'>B' Slide the hinge to front side.
Page 361 5. Adjustment 5. Remove the White Plate. 6. Place the White Plate on the Copyboard Glass by aligning it with the Index Sheet. 7. Close the DADF, and then open it again.
Page 362 5. Adjustment 8. Press the White Plate upward as shown in the figure below. CAUTION: If the White Plate is pressed downward, it is placed on the Index Sheet, so be sure to press it upward. 9. With the DADF closed, check that the White Plate is not placed on the Index Sheet as shown in the figures. CAUTION: Be sure that there is no gap between the White Plate and the Index Sheet.
Page 363: Adjusting The Magnification
5. Adjustment 3. Select the following item in the service mode to check the value, and write down the new adjustment value on the service label. COPIER > ADJUST > ADJ-XY > STRD-POS NOTE: The service label affixed to the back of Reader Front Cover. CAUTION: If the DADF fails auto adjustment and indicates [NG], go through the following: 1.
Page 364 5. Adjustment 2. Change the value as gap A in the figure. • If the printed image is longer: Increase the value. (The image shrinks in the feed direction.) • If the printed image is shorter: Decrease the value. (The image extends in the feed direction.) Setting Value;...
Page 365 5. Adjustment 2. Change the value as gap A in the figure. • If the image is displaced to the rear: Increase the value. (The image shifts to the front.) • If the image is displaced to the front: Decrease the value. (The image shifts to the rear.) Setting Value;...
Page 366 5. Adjustment 2. Change the value as gap A in the figure. • If the image is displaced to the trailing edge: Increase the value. (The image shifts to the leading edge.) • If the image is displaced to the leading edge: Decrease the value. (The image shifts to the trailing edge.) Setting Value;...
Page 367 5. Adjustment 1. Place the white copy paper which the user usually uses on the copyboard glass. Execute the following item in the service mode. COPIER > FUNCTION > CCD > DF-WLVL1 2. Press [OK] or [Yes]. Automatic adjustment starts. 3.
Page 368: Actions At Parts Replacement
5. Adjustment Actions at Parts Replacement Single Pass ADF ■ MP Pickup Tray Unit ● Actions after Parts Replacement 1. Load A4R paper in the MP Pickup Tray and slide the paper width guide to fit the paper size. 2. Select service mode as shown below and Press OK key for each. The setting value is registered after the auto adjustment.
Page 369 5. Adjustment ● Works During Parts Replacement 1. If the firmware combination is incorrect, execute an update with the Automatic Update function. Screen example CAUTION: Automatic Update is available only when the following Service Mode settings are at 1 or 2. •...
Page 370 5. Adjustment Backup target data Backup Method User Service Power OFF (excluding DCM) Favorite Settings Yes*1 Yes*8 Yes*9 Default Settings Yes*8 Yes*9 Shortcut settings for "Options" Yes*8 Yes*9 Previous Settings Yes*8 Setting items for Quick Menu Button Size information Yes*9 Wallpaper Setting Yes*9 Button information in Quick Menu...
Page 371: Actions Before Parts Replacement
5. Adjustment *2: Remote UI > Settings/Registration > Management Settings > User Management > Authentication Management > User Management *3: Remote UI > Quick Menu > Export *4: Remote UI > Settings/Registration > Management Settings > Data Management > Back Up or Restore *5: Remote UI >...
Page 372: Developing Unit
5. Adjustment Input example • Adjust of write start position of laser A : COPIER > ADJUST > LASER > PVE-OFST • Difference in magnification between the lasers (K) B : COPIER > ADJUST > LASER > LDADJ1-K C : COPIER > ADJUST > LASER > LDADJ2-K D : COPIER >...
Page 373 5. Adjustment CAUTION: Auto-update is available only when the following service mode (Lv. 2) is set to 1 or 2. COPIER > OPTION > FNC-SW > VER-CHNG 1. Update the RCON version in accordance with one of the following screen messages. <When the update button is displayed>...
Page 374 5. Adjustment 4. In following service mode, calculate for matching paper front and back linearity. COPIER > FUNCTION > CCD > DF-LNR 5. In following service mode, execute either AB or Inch configuration tray width adjustment. • To execute AB configuration adjustment 1.
Page 375 5. Adjustment ■ Scanner Unit (Paper Back) ● Actions after Parts Replacement 1. Enter the values written on the label included with the Scanner Unit. COPIER > ADJUST > CCD > 100DF2GB COPIER > ADJUST > CCD > 100DF2RG 2. Adjust the shading position. COPIER >...
Page 376: Reversal Adf
5. Adjustment 3. Set a sheet of paper on the Copyboard Glass. COPIER > FUNCTION > CCD > DF-WLVL3 4. Set a sheet of paper on the ADF Document Pickup Tray. COPIER > FUNCTION > CCD > DF-WLVL4 5. Write the service setting values on the service label inside of the reader front cover. COPIER >...
Page 377 5. Adjustment 2. Change the value as gap A in the figure. • If the printed image is longer: Increase the value. (The image shrinks in the feed direction.) • If the printed image is shorter: Decrease the value. (The image extends in the feed direction.) Setting Value;...
Page 378: Troubleshooting
Troubleshooting Initial Check........365 Test Print...........367 Troubleshooting Items.......372 Display of "Non-Canon Product" Message........377 Forcible stop of paper feed....379 Remedies to be performed when E602-xxxx or E614-xxxx error is displayed........382 Debug Log.........386 Startup System Failure Diagnosis..405...
Page 379: Initial Check
Check that the feed guide is not worn and deformed and has no cut/ dirt. Check that there is no edge fold/ curl/ wave/ moisture absorption occurred on the paper. Check if using Canon recommended paper/ transparency makes it better or not. Drive system Check that the drive system does not get heavy load.
Page 380 6. Troubleshooting Item Detail Check General Check that the wiring of power cable/ signal cable to each option is properly installed. Check that the fuse on each PCB does not burn out. Check that there is no error in customer's usage method. Others If moving the machine from the cold place such as storage etc to a warm place abruptly, dew condensation is generated inside machine and it may cause various troubles.
Page 381: Test Print
6. Troubleshooting Test Print Overview Pattern Image check item PCB to TYPE gener- Grada- Fog- Trans- Black White Right Side Shock Magni- ate PG tion ging fer fail- line line even even angle regis- fica- pitch density accu- tration tion ra- (rear/ racy front)
Page 382 6. Troubleshooting Pattern Image check item PCB to TYPE gener- Grada- Fog- Trans- Black White Right Side Shock Magni- ate PG tion ging fer fail- line line even even angle regis- fica- pitch density accu- tration tion ra- (rear/ racy front) Straigh t line...
Page 383: How To Use The Test Print
6. Troubleshooting How to use the test print ■ Grid (TYPE=1) Check item Check method Assumed cause Right angle accura- Check whether lines in the horizontal/vertical scanning directions Feed system failure or Laser Scanner Unitfai- cy/Straight line accu- are paralleled to the paper and these lines are at right angles to lure is considered.
Page 384 6. Troubleshooting ■ Solid white (TYPE=4) Check item Check method Assumed cause Fogging Check whether foggy image appears in the blank area. Drum failure, laser exposure system failureor developing system failure is considered. ■ Halftone (TYPE=5/6/11/12/13/14) NOTE: When outputting a halftone test print, be sure to use PG TYPE:6 except in the following cases. 1.
Page 385 6. Troubleshooting Check item Check method Assumed cause Shock Check whether horizontal lines appear on the image. Rollers' feed system failure or laser exposure system failure (drum, Laser Scanner) is considered. ■ Solid black (TYPE=7) Check item Check method Assumed cause Transfer fail- Check the evenness of halftone density.
Page 386: Troubleshooting Items
6. Troubleshooting Troubleshooting Items Category Item Reference Imagefai- Dirt Central image tail trace “Scattered image at center” on page 372 lure Paper reverse side stained with toner “Paper Reverse Side Stained with Toner” on page 373 Stained leading/trailing edge of paper “Stained Leading/Trailing Edge of Paper”...
Page 387 6. Troubleshooting ■ Paper Reverse Side Stained with Toner Occurrence area] • Fixing assembly (circumference of the roller: approx.94 mm) • Transfer roller (circumference: approx.50 mm) Cause Fixing Assembly: Toner came off the paper sticks to the pressure roller, and then the toner sticks to the reverse side of the paper. Transfer Roller: Toner remained on the drum that had stopped at occurrence of a jam.
Page 388 6. Troubleshooting Remedy Using lens-cleaning paper or the like, clean the guide stained with toner. ■ Image Transfer Wrong/Text Void Occurrence area Transfer Roller (circumference: 50 mm) Cause • Resistance of paper increases due to reduction in paper water content, resulting in insufficient transfer output. •...
Page 389 6. Troubleshooting Occurrence area Drum (circumference: 94 mm) Cause Corona products generated on the charging roller stick to the drum, and then water molecules adsorb onto them, resulting in reduction in resistance. Therefore, a desired latent image cannot be formed, resulting in a blurred image. Occurrence condition •...
Page 390 6. Troubleshooting Cause The separation power reduces due to low elasticity of paper, causing a jam in the drum assembly or fixing assembly. Occurrence condition When paper thinner than 64 g/m paper is used. Remedy • Service mode (TMP-TBL5) > "0" to "2" COPIER >...
Page 391: Display Of "Non-Canon Product" Message
6. Troubleshooting Display of "Non-Canon Product" Message The following shows the remedy to be performed when a "non-Canon product" message is displayed even though Canon-made toner and drums are used. Remedy Perform a remedy according to the instruction of the alarm.
Page 392 6. Troubleshooting Drum Unit Alarm code: 09-0013 1. Remove and then install the Drum Unit. 2. Check the contact point of the Drum Unit Memory(UN74). 3. Remove and then install the Drum Unit New/Old Connector PCB. 4. Check the connector(J2060) between the DC Controller PCB(UN2) and the Drum Unit Memory(UN74). 5.
Page 393: Forcible Stop Of Paper Feed
6. Troubleshooting Forcible stop of paper feed Function Overview Forcibly stop the paper at a specified position. Next time a job occurs, the paper is forcibly stopped at the stop position (leading edge) shown in the figure When the operation is stopped forcibly, jam code "AAxx" is displayed. [70] [50,51] [42,43]...
Page 394 6. Troubleshooting How to use 1. Use this function from SITUATION mode. Service Mode > SITUATION > Troubleshooting > Forcible stop of paper feed The following service modes can be operated from this SITUATION mode. COPIER > TEST > P-STOP > PRINTER COPIER >...
Page 395 6. Troubleshooting 42: Outlet of the Vertical Path Slave Roller *1 43: Outlet of the Vertical Path Slave Roller (2nd side) *1 50: Outlet of the Second Delivery *1 51: Outlet of the Second Delivery (2nd side) *1 70: Reverse Mouth *2 71: Inlet of the Duplexing inlet roller *2 72: Outlet of the Duplexing inlet roller *2 73: Outlet of the Duplexing/feeding roller *2...
Page 396: Remedies To Be Performed When E602-Xxxx Or E614-Xxxx Error Is Displayed
6. Troubleshooting Remedies to be performed when E602-xxxx or E614-xxxx error is displayed Remedy procedure for E602 or E614 differs according to the status of the screen where error is displayed. Check the remedy procedure by referring to the following flow chart. Start An error code is displayed on...
Page 397 6. Troubleshooting Start Confirmation or judgment (1) Check cable connector connected to HDD and restart the machine. Detail change of initialization and /or Inspection (2) Did the machine start and the issue solved? Initialization and /or inspection fails and related parts are replaced Automatic process (3) Shift to the hard disk of the machine...
Page 398 6. Troubleshooting 3. If the machine is not started normally, execute key operation to shift to the service mode for shifting to hard disk maintenance mode. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL +------------------------------------+ E602-0801 +------------------------------------+...
Page 399 6. Troubleshooting 9. Consider the HDD cannot be restored, select [4] and cancel the schedule. Switch OFF the main power of the machine. [1] : CHK TYPE [2] : HD CHECK [3] : HD CLEAR [4] : HD OPERATION CANCEL ------------------------------------------------- [4] has been selected Turn OFF the main power.
Page 400: Debug Log
6. Troubleshooting Debug Log Function Overview As for debug log, following logs are available: continuous log that saves the operation log, automatic log that is saved when an event occurs, manual log which is collected and saved each time at log saving, packet log, and key operation log. Host machine Host machine Main Controller...
Page 401 • When the failure occurs only at the customer's site and cannot be reproduced by the department in charge of quality management or Canon Inc. ■ Sublogs Sublog is the general term for the unified logs for analyzing problem in which operation histories of software modules are compiled as debug logs.
Page 402 6. Troubleshooting [Settings/Registration] > Management Settings > License/Other > Register License NOTE: To register a license, it is necessary to request the Support Dept. of the sales company to issue a license. CAUTION: When collecting network packet logs using this function, be sure to obtain user's permission in advance by explaining about CAUTION: In the case of a heavy-load network environment, some of the packets may be left uncollected.
Page 403 6. Troubleshooting ■ Flow of Determining the Procedure for Collecting Logs Check the following flow to determine the procedure for collecting logs according to the type of problem. Service call for trouble Does the problem repeat restart? Key operation logs need to be collected Does the problem cause the Control Panel to be locked?
Page 404: Saving And Collecting Debug Logs
6. Troubleshooting Procedure for Collecting Logs Log Collection Procedure List Problem Details of Problem DEBUG SRAM Procedure for Obtaining Logs Case PCB ASS'Y Board Case A Problem that repeats re- Necessary 1. Refer to “Preparation” on page 392 and make the preparations such start as installing the DEBUG SRAM PCB ASS'Y Board or change the set- tings.
Page 405 6. Troubleshooting CAUTION: Be sure to check that the USB device has 1 GB or more of free space before collecting a log. If capacity of the USB device is insufficient, logs that failed to be saved will be deleted so that analysis of the symptom cannot be performed.
Page 406 6. Troubleshooting 5. Collecting log files Start the machine in download mode, and save (collect) the log files to a USB device or a PC. CAUTION: In the case of analysis using Sublog, the following information needs to be obtained together with the Sublog. •...
Page 407: Automatic Log Settings
6. Troubleshooting 3. Refer to “Flow of Determining the Procedure for Collecting Logs” on page 389 and when it is judged that collection of the network packet logs is required, enable the network packet log collection function by following the procedure shown below and start the function.
Page 408: Setting The Overwrite Function
6. Troubleshooting NOTE: • A value between 0 and 99999 can be set, but make sure to set the value instructed by the Support Dept. of your sales company. Operations are not guaranteed when value other than the above is set. •...
Page 409: Setting The Filter Function
6. Troubleshooting Setting the payload drop function 1. To enable this setting, set "1" in the following service mode (Lv.2). COPIER > TEST > NET-CAP > PAYLOAD • 0: Not drop the payload (factory default settings) • 1: Drop the payload The obtained packet data includes a header part and data part.
Page 410 6. Troubleshooting 2. Check that "Storing System Information..." is displayed on the Control Panel. • For platform version 3.7 or later, following screen is displayed. Save screen for platform version 3.7 or later • For the platform version 3.6 or earlier, following message is displayed. Massage during saving logs for platform version 3.6 or earlier CAUTION: •...
Page 411: Collecting Into A Usb Device
6. Troubleshooting 1. Execute the following service mode to save report files to the HDD. COPIER > Function > MISC-P > RPT-FILE 2. Execute the following service mode with the USB device connected to the host machine to collect the report stored in the HDD into the USB device.
Page 412 6. Troubleshooting 2. Execute the following service mode. COPIER > Function > SYSTEM > DOWNLOAD 3. The host machine will enter download mode. Press [8] on the Numeric Keypad. [ [ [ [ [ [ [ [ Root Menu (USB) <v25.12> ] ] ] ] ] ] ] ] (v25.12) ------------------------------------------------------- [ 1 ] : Select Version [ 4 ] : Clear/Format...
Page 413 6. Troubleshooting 6. When downloading the log files is complete, the following message will appear. Press any key. --- Please press any keys --- [68/102]20170405̲0949-57-ZZZ00000-2512-clog.bin [69/102]20170405̲0908-19-ZZZ00000-2512-clog.bin [70/102]20170404̲1822-52-ZZZ00000-2512-clog.bin [71/102]20170404̲1702-57-ZZZ00000-2512-clog.bin [97/102]20170322̲1324-37-ZZZ00000-2512-clog.bin [98/102]20170322̲1204-56-ZZZ00000-2512-clog.bin [99/102]20170322̲1102-52-ZZZ00000-2512-clog.bin [100/102]20170322̲0954-48-ZZZ00000-2512-clog.bin [101/102]20170322̲0848-16-ZZZ00000-2512-clog.bin [102/102]20170322̲0803-33-ZZZ00000-2512-clog.bin Sub log full Download OK. ---Please press any keys--- Do not turn OFF the power without..● Saving to a PC with SST installed Follow the procedure shown below to save (collect) Sublogs to a PC using SST.
Page 414 6. Troubleshooting 4. Check that continuous logs are stored in the device. When connection with the device is completed, the screen shown below will appear. Select [Upload Data]. The set of data stored in the device is shown on the right. Click "+" at "Log" to expand the tree, and check that there are continuous logs (date_model number_clog.bin).
Page 415 6. Troubleshooting ● Checking the Saved Files NOTE: If log files are stored in the USB flash drive, the path to the storage destination is different by the platform version. Platform version prior to 3.7 They are stored in the root directory of USB flash drive. Platform version 3.7 or later Folders of "iA_sublog"...
Page 416 6. Troubleshooting 20170322_0803-33-ZZZ00000-2512-clog.bin 20170322_0848-16-ZZZ00000-2512-clog.bin 20170322_0954-48-ZZZ00000-2512-clog.bin 20170322_1102-52-ZZZ00000-2512-clog.bin 20170413_1408-46-ZZZ00000-2512-clog.bin 20170413_1409-12-ZZZ00000-2512-clog.bin 20170413_1455-57-ZZZ00000-2512-clog.bin 20170414_00-26-ZZZ00000-V2512_SAFE.bin 20170414_0843-44-ZZZ00000-2512-clog.bin LOGLIST.TXT sxldlog_2017-04-14_00-28-22.bin 20161013_1733-36_ZZZ99999_1406_clog.bin Serial Number Data and time when a file Firmware Version was archived (year, month, Identification indicating day, hour, minute, second). that it is a continuous log File name of continuous log How to check the manual log files and automatic (event) log files The manual log files and automatic (event) log files are stored in the log file storage location.
Page 417: Service Mode Relating To Debug Logs
6. Troubleshooting 20161012_14-48_ZZZ99999_V1406_Fatal00-exception Serial Number Data and time when Cause of occurrence Firmware Version an even occurred (year, month, day, hour, minute, second). 20161012_14-48_ZZZ99999_V1406_ServiceCall-E719-0031 Cause of occurrence Serial Number Data and time when Firmware Version an even occurred (year, month, day, hour, minute, second). File name of automatic log How to check the network packet log files The network packet log file is stored in the "NC + date"...
Page 418 6. Troubleshooting NOTE: If log collection is continued or setting change is repeated when an abnormality is found in operation of the function related to debug logs, temporary files or log files may be remained in the machine. In that case, execute "DEFAULT" in service mode to clear the settings related to debug logs and repeat the operation again.
Page 419: Startup System Failure Diagnosis
6. Troubleshooting Startup System Failure Diagnosis Overview The purpose of this diagnosis is to identify the cause when the host machine would not start up. A combination of the following three identification methods is used to identify the cause. • A method for identifying the failure on the basis of the LED/LCD display status •...
Page 420: Startup System Failure Diagnosis Flow
6. Troubleshooting Startup System Failure Diagnosis Flow If the host machine would not start up, follow the flow shown below to identify the location of the trouble. If a number such as (1) or (2) is shown in the flow diagram box, be sure to refer to the check item table and make a judgment. Start Turn OFF the main power switch, and check for disconnection of the power plug and...
Page 421 6. Troubleshooting Check item Check point Only the bar is displayed The logo is displayed E-code is displayed E602-0001 An error has occurred. Turn OFF the main power...
Page 422 6. Troubleshooting ■ Control Panel LED Check Flow Follow the flow shown below to identify the location of failure on the basis of the Control Panel LED status and fix the failure. If a number such as (1) or (2) is shown in the flow diagram box, be sure to refer to the check item table and make a judgment. Start Is the Control Panel Main Power LED...
Page 423 6. Troubleshooting Check Item Table Check item Check point Control Panel Main Power LED On/Off/Blink Blink pattern of the Control Panel Main Power LED Pattern 1 (The Main Power LED blinks 2 times in 4 seconds: Con- troller error) . . . 1 sec 4 sec Pattern 2 (The Main Power LED blinks 3 times in 4 seconds: Power...
Page 424 6. Troubleshooting ■ All-night Power Supply (5 V) Check Flow If 5 V power is not supplied to the PCB, the location of the problem can be identified by checking the PCB, connector, etc. supplying power to the PCB in question. 5 V Power Supply Assembly Block Diagram Main Controller...
Page 425 6. Troubleshooting Check item Check item Check point Riser PCB Pin 1 (5 V) of Q4070 and the plate (GND) Normal value: DC 5 V Q4070 Riser PCB Connector side of J9000 Pin 2 (5 V) and pin 4 (GND) Normal value: DC 5 V J9001 AC Driver PCB...
Page 426 6. Troubleshooting ■ DC Power (12V) Check Flow 12 V power is output when the AC Driver PCB receives a signal from the Main Controller PCB and AC power is supplied to the 12/24V Power Supply PCB. If 12 V power is not supplied to the PCB, the location of the problem can be identified by checking the PCB, connector, etc. supplying power to the PCB in question.
Page 427 6. Troubleshooting Identify the location of the assumed failure according to the following flow. CAUTION: START If 12 V is not output from the AC Driver PCB due to a power supply failure, automatic shutdown will occur approx. 30 seconds after the power is turned ON, and the voltage will not be able to be measured after that.
Page 428 6. Troubleshooting Check item Check point Riser PCB Pin 8 (12 V) of Q4307 and the plate (GND) Normal value: DC 12 V Q4307 Riser PCB Connector side of J9000 Pin 6 (12V) and pin 7 (GND) Normal value: DC 12 V J9001 AC Driver PCB Connector side of J113...
Page 429: Controller Self Diagnosis
6. Troubleshooting Check item Check point Main Controller PCB LED6002 LED6002 Controller Self Diagnosis ■ Preface This manual describes operation of the Controller System Error Diagnosis Tool added to the host machine and remedy for errors. This tool can reduce the time it takes to determine the cause of errors occurred in the field and improve the accuracy of specifying error locations.
Page 430 6. Troubleshooting Controller System Error Diagnosis Tool covers the components in the blue frame (dotted line) shown in the diagram. This tool automatically checks the Main Controller PCB and the child PCBs mounted on it, and the HDD, and displays the result on the Control Panel.
Page 431 6. Troubleshooting Turn O N the m ain pow er s w itc h. Does the Power Supply LED on the Control Ex ec ute bas ic c hec k. Panel light up? Ex ec ute Controller Sy s tem Does the main body Error Diagnos is Tool.
Page 432 6. Troubleshooting 2. Keep pressing the numeric keys (for approx. 20 seconds) until the following screen appears on the Control Panel. =============================================== BOX Checker Ver 0. 58 SCENARIO-1 Processing BoxMode check start. . . ---------------------------------------------------------------------------------- SN-1 IA-DDR2 SDRAM check start. . . NOTE: When this tool is not installed correctly, the regular Startup screen is displayed.
Page 433 6. Troubleshooting <How to view the error result> The following screen is an enlarged view of the detailed information indicated above. Explanation of the detailed error information is described. >> The result of Box checker is displayed below. [no] : SN-9 PCI Configuration PCI-Bridge [NG] : SN-13 TPM [no] : SN-19 O-SDRAM...
Page 434: Hdd S.m.a.r.t Information
6. Troubleshooting Test name Detailed test name Presumed failure loca- Presumed failure location Relevant Er- tion ror Code SN-23 HDD Check the HDD lead • HDD 1. Check the connection of the HDD E602 2. Replace the HDD Cable 3. Replace the HDD SN-25 FAN1 Check the rotation of •...
Page 435: Error/Jam/Alarm
Error/Jam/Alarm Overview........... 422 Error Code.........425 Error Code (FAX)......529 Jam Code..........532 Alarm Code........543...
Page 436: Overview
7. Error/Jam/Alarm Overview This section describes the error codes that are displayed when failure has occurred. The codes are divided into three categories. Code types Description Reference Error Codes This code is displayed when a failure caused by the host machine “Error Code”...
Page 437: Pickup Size
7. Error/Jam/Alarm Pickup size When a jam occurs, a paper size is displayed. (The row displaying "SIZE" on the jam screen refers to the paper size.) Due to the limitation of displayable number of characters, some paper size names are omitted. The following is the list of displayed row of texts and corresponding paper sizes.
Page 438: Points To Note When Clearing Mn-Con
7. Error/Jam/Alarm Display Paper Size Display Paper Size EVLP Unknown size envelope Points to Note When Clearing MN-CON • Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Adjustment/ Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings), etc. Before execution of this operation, ask user to back up the data and get approval for this operation.
Page 439: Error Code
7. Error/Jam/Alarm Error Code Error Code Details E000-0001-05 Fixing temperature abnormal rise Detection Description The temperature detected by the main thermistor does not rise to the specified value during startup control. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J307) to the Fixing Main Thermistor (TH1/ J707) - Fixing Main Thermistor (TH1) - Fixing Unit...
Page 440 7. Error/Jam/Alarm E001-0001-05 Fixing unit temperature rise detection Detection Description The hardware circuit detects overheating of the main or sub thermistor for 30 msec. Remedy [Related parts] - DC Controller PCB (UN2) [Remedy] 1.Go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR; and then turn OFF and then ON the power.
Page 441 7. Error/Jam/Alarm E003-0000-05 Low fixing temperature detection after standby Detection Description The reading of the main thermistor is less than 100 deg C continuously for 200 msec or more. Remedy [Related parts] - Harnesses connecting the DC Controller PCB (UN2/J307), the Fixing Drawer Connector (J705) and the Main Thermistor (TH1/J707) - Main Thermistor (TH1) - Fixing Drawer Connector...
Page 442 7. Error/Jam/Alarm E003-0002-05 Low fixing temperature detection after standby Detection Description The Sub Thermistor 2 detected a temperature of 50 deg C or lower for 500 consecutive msec or longer. Remedy [Related parts] - Harnesses connecting the DC Controller PCB (UN2/J307), the Fixing Drawer Connector (J705) and the Sub Thermistor 2 (TH3/J707) - Sub Thermistor 2 (TH3) - Fixing Drawer Connector...
Page 443 7. Error/Jam/Alarm E009-0000-05 Fixing Unit pressurization error Detection Description The pressurization of the Fixing Pressure Release Sensor (S53) was not detected for 1.5 seconds during the Fixing Motor(M2) pressurization drive. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J307) to the Fixing Pressure Release Sensor (S53/J710) - Fixing Pressure Release Sensor (S53) - DC Controller PCB (UN2)
Page 444 7. Error/Jam/Alarm E010-0002-05 Unstable rotation of the Main Motor (M1) Detection Description During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J309) to the Main Motor (M1/J137) - Main Motor (M1) - DC Controller PCB (UN2) [Remedy]...
Page 445 7. Error/Jam/Alarm E020-0000-05 The path between the sub hopper and the developing assembly is clogged with toner. Detection Description The Developing Assembly Toner Level Sensor (S25) detects the absence of toner, while the Developing Assembly Toner Level Sensor (S51) detects the presence of toner. * Error occurs after the delivery if a paper in passage exists.
Page 446 7. Error/Jam/Alarm E025-0000-05 The connector of the Toner Feed Level Detection Sensor (S51) is disconnected. Detection Description The Toner Feed Level Detection Sensor (S51) signal does not detected 10 times in a row at intervals of 100msec. * Error occurs after the delivery if a paper in passage exists. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J333) to the Toner Feed Level Detection...
Page 447 7. Error/Jam/Alarm E110-0001-05 Failure of the Polygon Motor (M11) Detection Description The Polygon Motor (M11) speed lock signal does not indicate a locked state a specific period of time after the Polygon Motor (M11) has been started. * The same condition is detected after the error retry is performed. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J324,J9324) to the Laser Scanner Unit...
Page 448 7. Error/Jam/Alarm E196-0000-05 Error in EEPROM access Detection Description 20 retries failed after error occurred during communication with EEPROM. * Error occurs after the delivery if a paper in passage exists. Remedy [Related parts] - DC Controller PCB (UN2) [Remedy] 1.Replace the DC Controller PCB.
Page 449 7. Error/Jam/Alarm E197-0003-05 The connector of the laser scanner unit is disconnected. Detection Description The connector of the laser scanner unit is disconnected. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J324,J9324) to the Laser Scanner Unit (J745/J744/J9744/J602/J9602) - Laser Scanner Unit - DC Controller PCB (UN2)
Page 450 7. Error/Jam/Alarm E202-0001-04 Reader Scanner Unit HP error Detection Description The Reader Scanner Unit could not detect the home position when starting scanning operation. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J102) and the Scanner Unit HP Sensor (PS_A1/J5002) - Harness between the Reader Controller PCB (UN_BO1/J108) and the Scanner Motor (STM1/ J5015)
Page 451 7. Error/Jam/Alarm E202-0004-04 Reader Scanner Unit HP error Detection Description Home position error of the Reader Scanner Unit was detected when reading of a job was completed. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J102) and the Scanner Unit HP Sensor (PS_A1/J5002) - Harness between the Reader Controller PCB (UN_BO1/J108) and the Scanner Motor (STM1/ J5015)
Page 452 7. Error/Jam/Alarm E227-0001-04 Power supply error Detection Description The Reader Controller PCB did not detect 24 V when the main power was turned ON. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J104) and the DADF Driver PCB (PCB1/ J402) - Harness between the Reader Controller PCB (UN_BO1/J101) and the AC Driver PCB (UN30/ J118)
Page 453 7. Error/Jam/Alarm E240-0001-05 Error in controller communication Detection Description The serial communication error such as parity error or overrun error is detected while printing. Remedy [Related parts] - DC Controller PCB (UN2) [Remedy] 1.Check/replace the related harness/cable, connector and parts. 2.Replace the DC Controller PCB.
Page 454 7. Error/Jam/Alarm E248-0002-04 EEPROM error Detection Description The Main Controller PCB failed writing of the Reader backup value in the Reader Controller PCB. Remedy [Related parts] - Reader Controller PCB (UN_BO1) [Remedy] Check/replace the Reader Controller PCB (UN_BO1). [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected.
Page 455 7. Error/Jam/Alarm E261-0000-05 Error in Zero Cross Detection Description Zero Cross failed to be detected for 500ms or more while the relay was ON. * The same condition is detected after the error retry is performed. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J303) to the AC Driver PCB (UN30/J116) - AC Driver PCB (UN30) - DC Controller PCB (UN2) [Remedy]...
Page 456 7. Error/Jam/Alarm E280-0102-04 Communication error Detection Description Disconnection of FFC between the Reader Controller PCB and the DADF Scanner Unit was detected. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) - DADF Driver PCB (PCB1) - Reader Controller PCB (UN_BO1) [Remedy] Check/replace the related harness/cable, connector and parts.
Page 457: Detection Description
7. Error/Jam/Alarm E302-0101-04 Error in paper back white shading Detection Description An access error to the paper back white shading RAM or a paper back white shading value out of specification was detected. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) - DADF Driver PCB (PCB1) - Reader Controller PCB (UN_BO1)
Page 458: Detection Description
7. Error/Jam/Alarm E315-000D-00 Image process device timeout error Detection Description Processing of a JBIG-compressed data was not completed within the specified period of time (120 sec) at printing or SEND. Remedy [Related parts] -Main Controller PCB [Remedy]Perform the following in the order while checking whether the error is cleared. 1.
Page 459: Detection Description
7. Error/Jam/Alarm E315-0510-00 Image process device timeout error Detection Description Image processing was not completed within the specified period of time (30 sec) at scanning. Remedy [Related parts] - Harness between the Reader Controller PCB and Main Controller PCB - Main Controller PCB - Reader Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 460 7. Error/Jam/Alarm E315-0561-00 Image process device timeout error Detection Description Image transfer was not completed within the specified period of time (60 sec) after the start of printing. Remedy [Related parts] R1.00 - Harness between the Reader Controller PCB and Main Controller PCB - Main Controller PCB - Reader Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 461: [Remedy] Check/Replace The Related Harness/Cable, Connector And Parts
7. Error/Jam/Alarm E355-0003-00 System error Detection Description System error Remedy Contact to the sales company. E355-0004-00 System error Detection Description System error Remedy Contact to the sales company. E400-0001-04 Communication error Detection Description A communication error between the Reader Controller PCB and the DADF Driver PCB was detected.
Page 462 7. Error/Jam/Alarm E412-0005-04 Fan error Detection Description Rotation of fan was detected after the stop signal for the DADF Cooling Fan was transmitted. Remedy [Related parts] - DADF Cooling Fan (FAN_A1) - DADF Driver PCB (PCB1) [Remedy] Check/replace the related parts. E412-0006-04 Fan error Detection Description...
Page 463 7. Error/Jam/Alarm E490-0102-04 Different DADF model error Detection Description A wrong DADF was installed. Remedy [Related parts] - Flat Cable between the DADF Driver PCB (PCB1/J401) and the Reader Controller PCB (UN_ BO1/J103) - DADF Driver PCB (PCB1) - Reader Controller PCB (UN_BO1) [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 464 7. Error/Jam/Alarm E503-0022-02 Error in communication between the Finisher and Saddle Unit (Finisher-Y1) Detection Description Communication error between the Finisher Controller PCB and the Saddle Stitcher Controller PCB was detected. (Command reception error) Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses and connectors from the Finisher Controller PCB to the Saddle Stitcher Controller - Finisher Controller PCB (PCB101) - Saddle Stitcher Controller PCB (PCB201) [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 465 7. Error/Jam/Alarm E503-0032-02 Error in communication between the Finisher and Puncher Unit (Finisher-J1/Y1) Detection Description Communication error between the Finisher Controller PCB and the Puncher Controller PCB was detected. (Command reception error) Remedy a. INNER FIN-J1 [Related parts] - Harnesses and connectors from the Finisher Controller PCB to the Puncher Controller PCB - Finisher Controller PCB (PCB1) - Puncher Controller PCB (PCB1) b.STAPLE FIN-Y1/BOOKLET FIN-Y1...
Page 466 7. Error/Jam/Alarm E503-0061-02 Error in communication between the IC of Finisher Controller PCB (Finisher-Y1) Detection Description Communication error between the IC of Finisher Controller PCB was detected. (Command transmission error) Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Finisher Controller PCB (PCB101) [Remedy] Replace the Finisher Controller PCB.
Page 467 7. Error/Jam/Alarm E514-0002-02 Assist Motor error (Finisher-J1) Detection Description - The Assist HP Sensor was not turned ON although 3 seconds had passed after the Assist Motor operation started. - The Assist HP Sensor was not turned ON when starting operation. Remedy [Related parts] - Harnesses and connectors from the Finisher Controller PCB to the Assist HP Sensor...
Page 468 7. Error/Jam/Alarm E516-0001-02 Paddle Motor error (Finisher-J1) Detection Description - The Paper Fold HP Sensor was not turned OFF although 3 seconds had passed after the Paddle Motor operation started. - The last paper fold operation is not finished when driving the Paddle Motor. Remedy [Related parts] - Harnesses and connectors from the Finisher Controller PCB to the Paper Fold HP Sensor...
Page 469 7. Error/Jam/Alarm E530-8002-02 a. Rear Alignment Motor error (Finisher-J1) b. Error in the Front Alignment Motor (Finisher- Detection Description a. The Rear Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Rear Alignment Motor operation started. b.
Page 470 7. Error/Jam/Alarm E531-8002-02 a. Stapler Motor error (Finisher-J1) b. Error in the Staple Motor (Finisher-Y1) Detection Description a. The Staple HP Sensor was not turned ON although 0.4 seconds had passed after the Stapler Motor operation started. b. The Staple HP Sensor does nor detect the staple unit when the Staple Motor has been driven for 0.4 seconds.
Page 471 7. Error/Jam/Alarm E532-8002-02 a. Stapler Shift Motor error (Finisher-J1) b. Error in the Stapler Shift Motor (Finisher-Y1) Detection Description a. The Stapler Shift HP Sensor was not turned ON although 10 seconds had passed after the Stapler Shift Motor operation started. b.
Page 472 7. Error/Jam/Alarm E535-8001-02 Error in the Swing Guide Motor (Finisher-Y1) Detection Description The swing guide does not come off the Swing Guide HP Sensor when the Swing Guide Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Swing Guide HP Sensor (PS119) to the Finisher Controller PCB - Harnesses from the Swing Guide Motor (M110) to the Finisher Controller PCB - Swing Guide HP Sensor (PS119)
Page 473 7. Error/Jam/Alarm E537-8001-02 a. Front Alignment Motor error (Finisher-J1) b. Error in the Rear Alignment Motor (Finisher- Detection Description a. The Front Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Front Alignment Motor operation started. b.
Page 474 7. Error/Jam/Alarm E540-8001-02 a. Tray Shift Motor error (Finisher-J1) b. Stack tray time out error (Finisher-Y1) Detection Description a. The Stack Tray Paper Height Sensor was not turned ON although 5 seconds had passed after the Tray Shift Motor operation started. b.
Page 475 7. Error/Jam/Alarm E540-8002-02 a. Tray Shift Motor error (Finisher-J1) b. Stack tray area error (Finisher-Y1) Detection Description a. The Front Alignment Plate HP Sensor was not turned OFF or the Stack Tray Lower Limit Sensor was not turned ON although 3.5 seconds had passed after the Front Alignment Motor operation started in the tray down operation.
Page 476 7. Error/Jam/Alarm E551-0001-02 Error in the Inlet Cooling Fan of the Finisher (Finisher-J1) Detection Description When the lock signal is detected 300 msec at the time of fan drive, Retry of the drive is executed. At the time of retry, the lock signal is detected 100 msec. Remedy [Related parts] - Harnesses and connectors from the Finisher Controller PCB to the nlet Cooling Fan...
Page 477 7. Error/Jam/Alarm E553-8002-02 Error in the Escape Delivery Shift Motor (Finisher-Y1) Detection Description The Escape Delivery Roller HP Sensor does not detect the escape delivery roller when the Escape Delivery Shift Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Escape Delivery Roller HP Sensor (PS112) to the Finisher Controller PCB - Harnesses from the Escape Delivery Shift Motor (M106) to the Finisher Controller PCB...
Page 478 7. Error/Jam/Alarm E553-80F1-02 Error in the Saddle Feed/Paddle Motor (Finisher-Y1) Detection Description The paddle does not come off the Saddle Paddle HP Sensor when the Saddle Feed/Paddle Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Saddle Paddle HP Sensor (PS206) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Feed/Paddle Motor (M201) to the Saddle Stitcher Controller PCB - Saddle Paddle HP Sensor (PS206)
Page 479 7. Error/Jam/Alarm E577-8001-02 a. Paddle Motor error (Finisher-J1) b. Error in the Stack Delivery/Paddle Motor (Finisher-Y1) Detection Description a. The Return Belt HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. The last paddle operation is not finished when driving the Paddle Motor. b.
Page 480 7. Error/Jam/Alarm E578-8001-02 Error in the Return Roller Lift Motor (Finisher-Y1) Detection Description The return roller does not come off the Return Roller HP Sensor when the Return Roller Lift Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Return Roller HP Sensor (PS121) to the Finisher Controller PCB - Harnesses from the Return Roller Lift Motor (M111) to the Finisher Controller PCB...
Page 481 7. Error/Jam/Alarm E57B-8001-02 Error in the Paper End Pushing Guide Motor (Finisher-Y1) Detection Description The paper end pushing guide does not come off the Paper End Pushing Guide HP Sensor when the Paper End Pushing Guide Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts]...
Page 482 7. Error/Jam/Alarm E583-8002-02 Error in the Tray Auxiliary Guide Motor (Finisher-Y1) Detection Description The Front/Rear Tray Auxiliary Guide HP Sensors don't detect the tray auxiliary guides when the Tray Auxiliary Guide Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Front Tray Auxiliary Guide HP Sensor (PS117) to the Finisher Controller - Harnesses from the Rear Tray Auxiliary Guide HP Sensor (PS118) to the Finisher Controller PCB...
Page 483 7. Error/Jam/Alarm E590-8001-02 a. Error in the Punch (Inner Puncher-C1) b. Error in the Punch Motor (Puncher Unit-A1) Detection Description a. The punch does not come off the Punch HP Sensor when the Punch Motor has been driven for 0.2 seconds. b.
Page 484 7. Error/Jam/Alarm E590-8002-02 Error in the Punch Motor (Puncher Unit-A1) Detection Description The Punch HP Sensor does not detect the punch during initialization. The Punch HP Sensor does not detect the punch when the Punch Motor has been driven for 0.4 seconds for returning the punch after the punch jam.
Page 485 7. Error/Jam/Alarm E593-8001-02 Error in the Punch Shift Motor (Puncher Unit-A1) Detection Description The punch unit does not come off the Punch Slide HP Sensor when shifting the punch unit by 9mm toward rear. Remedy Puncher Unit-A1 [Related parts] - Harnesses from the Punch Slide HP Sensor (PS302) to the Puncher Controller PCB - Harnesses from the Punch Shift Motor (M302) to the Puncher Controller PCB - Punch Slide HP Sensor (PS302) - Punch Shift Motor (M302)
Page 486 7. Error/Jam/Alarm E5F0-8002-02 Error in the Saddle Paper End Stopper Motor (Finisher-Y1) Detection Description The Saddle Paper End Stopper HP Sensor does not detect the saddle paper end stopper when the Saddle Paper End Stopper Motor has been driven for 4 seconds. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts]...
Page 487 7. Error/Jam/Alarm E5F3-8002-02 Error in the Saddle Alignment Motor (Finisher-Y1) Detection Description The Saddle Alignment HP Sensor does not detect the saddle alignment plate when the Saddle Alignment Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Saddle Alignment HP Sensor (PS207) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Alignment Motor (M203) to the Saddle Stitcher Controller PCB - Saddle Alignment HP Sensor (PS207)
Page 488 7. Error/Jam/Alarm E5F6-8001-02 Error in the Saddle Paper Pushing Plate/Folding Motor (Finisher-Y1) Detection Description The saddle paper pushing plate does not come off the Saddle Paper Pushing Plate HP Sensor when the Saddle Paper Pushing Plate/Folding Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts]...
Page 489 7. Error/Jam/Alarm E5F6-8003-02 Saddle Paper Pushing Plate/Folding Motor clock error (Finisher-Y1) Detection Description The lock state of Saddle Paper Pushing Plate/Folding Motor is detected 0.2 seconds or more while the motor operates. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Saddle Paper Pushing Plate/Folding Motor Clock Sensor (PS212) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Paper Pushing Plate/Folding Motor (M204) to the Saddle Stitcher Controller PCB...
Page 490 7. Error/Jam/Alarm E5F8-8002-02 Error in the Saddle Switching Lever Motor (Finisher-Y1) Detection Description The Saddle Switching Lever HP Sensor does not detect the saddle switching lever when the Saddle Switching Lever Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Saddle Switching Lever HP Sensor (PS205) to the Saddle Stitcher Controller - Harnesses from the Saddle Switching Lever Motor (M202) to the Saddle Stitcher Controller PCB...
Page 491 7. Error/Jam/Alarm E5FA-8002-02 Error in the Saddle Gripper Motor (Finisher-Y1) Detection Description The Saddle Gripper HP Sensor does not detect the saddle gripper when the Saddle Gripper Motor has been driven for 1 second. Remedy STAPLE FIN-Y1/BOOKLET FIN-Y1 [Related parts] - Harnesses from the Saddle Gripper HP Sensor (PS209) to the Saddle Stitcher Controller PCB - Harnesses from the Saddle Gripper Motor (M205) to the Saddle Stitcher Controller PCB - Saddle Gripper HP Sensor (PS209)
Page 492 7. Error/Jam/Alarm E602-0101-00 HDD error Detection Description An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 493 7. Error/Jam/Alarm E602-0201-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 494 7. Error/Jam/Alarm E602-0301-00 HDD error Detection Description An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 495 7. Error/Jam/Alarm E602-0401-00 HDD error Detection Description Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Harness between the Main Controller PCB and the HDD...
Page 496 7. Error/Jam/Alarm E602-0501-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 497 7. Error/Jam/Alarm E602-0601-00 HDD error Detection Description An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 498 7. Error/Jam/Alarm E602-0701-00 HDD error Detection Description An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 499 7. Error/Jam/Alarm E602-0801-00 HDD error Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 500 7. Error/Jam/Alarm E602-0901-00 HDD error Detection Description An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 501 7. Error/Jam/Alarm E602-1001-00 HDD error Detection Description An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 502 7. Error/Jam/Alarm E602-1101-00 HDD error Detection Description An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 503 7. Error/Jam/Alarm E602-1201-00 HDD error Detection Description An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 504 7. Error/Jam/Alarm E602-1301-00 HDD error Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 505 7. Error/Jam/Alarm E602-1401-00 HDD error Detection Description An error was detected in SWAP (temporary file/alternative memory area). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 506 7. Error/Jam/Alarm E602-1701-00 HDD error Detection Description An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 507 7. Error/Jam/Alarm E602-1801-00 HDD error Detection Description An error was detected in the image data storage area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 508 7. Error/Jam/Alarm E602-1901-00 HDD error Detection Description An error was detected in the storage area of data for printing. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 509 7. Error/Jam/Alarm E602-2001-00 HDD error Detection Description Mismatch on encryption operation Remedy Perform the following in the order while checking whether the error is cleared. 1. Check that the Main Controller PCB is installed properly. 2. Turn ON the main power, and check whether the error is cleared. 3.
Page 510 7. Error/Jam/Alarm E602-FF11-00 HDD error Detection Description An unidentified HDD error was detected after startup. Remedy [Related parts] - Main Controller PCB - HDD [Reference] For backup and restoration, refer to "Appendix> Backup Data List" in the System Service Manual. [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 511 7. Error/Jam/Alarm E614-0001-00 Flash PCB error Detection Description The Flash PCB could not be recognized, or the Flash PCB was not formatted. Remedy [Related parts] - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared. - Reinstall the necessary application software once the error is cleared.
Page 512 7. Error/Jam/Alarm E614-0073-00 System verification error Detection Description At startup in safe mode, an error may occur due to invalid data of the startup firmware. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
Page 513 7. Error/Jam/Alarm E614-0201-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 514 7. Error/Jam/Alarm E614-0311-00 Error in system on the Flash PCB Detection Description An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 515 7. Error/Jam/Alarm E614-0501-00 Error in file system on the Flash PCB Detection Description An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Page 516 7. Error/Jam/Alarm E614-0611-00 Error in system on the Flash PCB Detection Description An error was detected in the license-related area. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 517 7. Error/Jam/Alarm E614-4000-00 Error in system on the Flash PCB Detection Description The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Flash PCB - Main Controller PCB...
Page 518 7. Error/Jam/Alarm E614-4003-00 Error in system on the Flash PCB Detection Description The OS boot loader was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Flash PCB...
Page 519 7. Error/Jam/Alarm E614-9001-00 Error in system on the Flash PCB Detection Description Error in memory allocation/invalid memory (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log. Remedy [Related parts] - Flash PCB...
Page 520 7. Error/Jam/Alarm E614-FF11-00 Error in system on the Flash PCB Detection Description An unidentified Flash error was detected at startup. (File could not be written in the Flash PCB after startup or I/O error after startup) Remedy [Related parts] - Flash PCB - Main Controller PCB [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 521 7. Error/Jam/Alarm E674-0008-07 Fax Board communication error Detection Description A communication error occurred when accessing the port IC used for fax. Remedy [Related parts] - Harness between the Fax Board and the Riser PCB - Fax Board - Riser PCB - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
Page 522 7. Error/Jam/Alarm E677-0001-00 Print server error Detection Description Abnormality detected on the exhaust fan operation of printer server Remedy 1. Check supplying power to the exhaust fan 2. Exhaust fan replacement E677-0003-00 Print server error Detection Description An error in the fan of the Print Server was detected. Remedy [Related parts] - Print Server Fan...
Page 523 7. Error/Jam/Alarm E713-0010-05 Erroneous communication with finisher (reception error) Detection Description The communication does not restart by the error retry after the communication failure with the finisher. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2) to the Finisher Controller PCB. (PCB1/ PCB101) - Finisher Controller PCB (PCB1/PCB101) - DC Controller PCB (UN2)
Page 524 7. Error/Jam/Alarm E713-0021-05 Erroneous communication with finisher (reception time out error) Detection Description The communication does not restart by the error retry after the communication failure with the finisher. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2) to the Finisher Controller PCB. (PCB1/ PCB101) - Finisher Controller PCB (PCB1/PCB101) - DC Controller PCB (UN2)
Page 525 7. Error/Jam/Alarm E719-0001-00 Error in Coin Vendor. Detection Description Error in starting of the CoinVendor - The Coin Vendor, which should have been connected before the power was turned OFF, is not connected when the power is turned ON. Remedy Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit.
Page 526 7. Error/Jam/Alarm E719-0042-00 Coin vendor error Detection Description Communication with the coin vendor could not be established at startup of the host machine. (Charge mode (COIN = 6) has been set.) Remedy 1. If it operates in charge mode (COIN = 6) - Check that it is the supported charging management equipment.
Page 527 7. Error/Jam/Alarm E732-0001-04 Communication error Detection Description A communication error between the Reader Controller PCB and the Main Controller PCB was detected. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (UN14/J4031) - Reader Controller PCB (UN_BO1) - Riser PCB (UN14) - Main Controller PCB (UN25) [Remedy] Check/replace the related harness/cable, connector and parts.
Page 528 7. Error/Jam/Alarm E732-0022-00 Communication error Detection Description A communication error between the Reader Controller PCB and the Main Controller PCB was detected. Remedy [Related parts] - Harness between the Reader Controller PCB (UN_BO1/J109) and the Riser PCB (J4031) - Reader Controller PCB (UN_BO1) - Riser PCB - Main Controller PCB [Remedy] Check/replace the related harness/cable, connector and parts.
Page 529: Min) And Restore The Backup Data After The Replacement So The Data May Be Able To Be Protected
7. Error/Jam/Alarm E732-8888-00 Communication error Detection Description Scanner for a different model was detected at communication with the Reader. Remedy Replace the Reader Unit with the one for this model. E733-0000-05 Printer communication error Detection Description A communication error between the DC Controller PCB and the Main Controller PCB was detected at startup.
Page 530: Backup: Copier (Level2)> Function> System> Rsrambup
7. Error/Jam/Alarm E733-0F01-05 Printer communication error Detection Description Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0001 is generated. Remedy It is not necessary to perform a remedy because the machine is automatically rebooted after log collection.
Page 531 7. Error/Jam/Alarm E743-0000-05 DDI communication error Detection Description The Reader Controller PCB detected the communication error between the Main Controller PCB and the Reader Controller PCB. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2) to the Reader Controller PCB (UN_B01). - Reader Controller PCB (UN_B01) - DC Controller PCB (UN2) [Remedy]...
Page 532 7. Error/Jam/Alarm E746-0023-00 Image Analysis Board error Detection Description No response from Image Analysis Board (PCB used for PCAM) Remedy Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2.
Page 533 7. Error/Jam/Alarm E746-0033-00 TPM error Detection Description It was detected that data in TPM was inconsistent. Remedy If the TPM key was backed up, - Restore the TPM key. 1. Connect the USB memory which stores the TPM key. 2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings>...
Page 534 7. Error/Jam/Alarm E748-2011-00 Flash PCB error Detection Description OS was not found at startup. Remedy [Related parts] - Flash PCB [Remedy] After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. E748-2012-00 Flash PCB error Detection Description Cannot mount the OS in safe mode startup or No OS startup script Remedy...
Page 535 7. Error/Jam/Alarm E748-7021-00 Start system verification function error Detection Description At startup, an error may occur due to invalid data of the OS kernel on the flash PCB. When this error occurs, the system has not been started normally. Therefore, it is not recorded in the error log.
Page 536 7. Error/Jam/Alarm E800-0000-05 Power condition unmatched error between Main Controller PCB and DC Controller PCB Detection Description The power of DC controller PCB still keep ON even if it reaches 90 sec after detecting the power OFF by the main controller PCB. Remedy [Remedy] 1.
Page 537 7. Error/Jam/Alarm E805-0001-05 Unstable rotation of the Exhaust Fan (Rear) (FM3) Detection Description When lock signal failed to be detected for 15 sec while the Exhaust Fan (Rear) (FM3) is driven. * The same condition is detected after the error retry is performed. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J335) to the Exhaust Fan (Rear) (FM3/...
Page 538 7. Error/Jam/Alarm E806-0000-05 Failure of the Main Body Cooling Fan (FM6) Detection Description When lock signal is detected for 5 sec while the Main Body Cooling Fan (FM6) is stopped. *The same condition is detected after the error retry is performed. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J337) to the Main Body Cooling Fan (FM6/...
Page 539 7. Error/Jam/Alarm E806-0003-05 Unstable rotation of the Paper Cooling Fan (FM7) Detection Description When lock signal failed to be detected for 15 sec while the Paper Cooling Fan (FM7) is driven. * The same condition is detected after the error retry is performed. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J335) to the Paper Cooling Fan (FM7/...
Page 540 7. Error/Jam/Alarm E840-0001-05 Failure of Fixing Film Edge Cooling Fan (Rear) (FM1) Detection Description When the lock signal is detected for 15 sec while the fixing film edge cooling fan (rear) stops. * The same status is detected again after the retry operation. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J334) to the Fixing Film Cooling Fan...
Page 541 7. Error/Jam/Alarm E840-0004-05 Rotation error of Fixing Film Edge Cooling Fan (Front) (FM2) Detection Description When the lock signal is detected for 15 sec while the fixing film edge cooling fan (front) operates. * The same status is detected again after the retry operation. Remedy [Related parts] - Harness connecting from the DC Controller PCB (UN2/J334) to the Fixing Film Cooling Fan...
Page 542 7. Error/Jam/Alarm E882-0001-05 Main Power Supply Switch error Detection Description The main power was not turned OFF due to the solenoid in the Main Power Switch not working. Remedy [Related parts] - Harness between the Riser PCB (UN14/J502) and the Power Switch (SW1/J10) - Power Switch (SW1) - Riser PCB (UN14) [Remedy] Perform the following in the order while checking whether the error is cleared.
Page 543: Error Code (Fax)
7. Error/Jam/Alarm Error Code (FAX) How to View Fax Error Codes When the service mode #1 SSSW SW01 Bit0 is set to "1" after installing the Fax Board, service error code is output on the communication management report, reception result report, and error transmission report in the event that the communication is resulted in an error.
Page 544 7. Error/Jam/Alarm No.*1 No.*2 Description ##114 ##3114 at time of reception, RTN is transmitted. ##116 ##3116 [T/R] Disconnection of loop current was detected during communication. ##200 ##3200 at time of reception, no image carrier is detected for 5 sec. ##201 ##3201 [T/R] DCN is received outside the normal parity procedure.
Page 545 7. Error/Jam/Alarm No.*1 No.*2 Description ##755 ##3755 at time of ECM transmission, no meaningful signal is received after transmission of PPS-MPS, causing the procedural signal to be transmitted more than specified. ##757 ##3757 at time of ECM transmission, DCN is received after retransmission of PPS-MPS. ##758 ##3758 at time of ECM transmission, the procedural signal has been transmitted more than...
Page 546: Jam Code
7. Error/Jam/Alarm Jam Code Jam Type Type Overview of detection Check items (in arbitrary order) DELAY A delay jam occurs when a sensor was not turned • Remaining paper at the upstream of the target sensor ON although a specified period of time had passed •...
Page 547: Jam Screen Display Specification
7. Error/Jam/Alarm Jam screen display specification Due to one jam code being used for multiple options, the illustration for the different option may be displayed on the jam screen. In this case, "1/2" or similar information is displayed on top left side of the screen and this area can be pushed. This operation can be used to switch information on the screen.
Page 548 7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 0202 STNRY Cassette 2 Pickup Sensor 0203 STNRY Cassette 3 Pre-registration Sensor PS108/PS101 /High Capacity Cassette Pullout Sensor 0204 STNRY Cassette 4 Pre-registration Sensor PS109 0205 STNRY Pre-Registration Sensor 0207 STNRY Fixing Outlet Sensor...
Page 549: Dadf-A1
7. Error/Jam/Alarm DADF-A1 PS_R3 PS_N1 PS_A3 PS_A5 PS_A4 PS_R1 UN_BO8 UN_BO7 PS_A9 PS_R2 PS_A1 PS_A6 PS_A2 PS_A7 UN_BO6 ACC ID Jam Code Type Sensor Name/Description Sensor ID 0001 DELAY Post-separation Sensor PS_R1 0002 STNRY Post-separation Sensor PS_R1 0003 DELAY Arch Sensor PS_A1 0004 STNRY...
Page 550: Dadf-Av1
7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 0076 OTHER Large/Small Sensor, LTR- PS_R3, PS_A3 R/LGL Sensor 0090 ADF OPEN Copyboard Cover Open/ Reader : PS_N1, PS_N2 Closed Sensor (Front/Rear) 0091 ADF OPEN Copyboard Cover Open/ Reader : PS_N1, PS_N2 Closed Sensor (Front/Rear) 0092 COVER OP...
Page 551: Inner Finisher-J1
7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 0050 STNRY Lead Sensor 0053 DELAY Delivery Reversal Sensor 0054 STNRY Delivery Reversal Sensor 0060 DOUBLE 0062 OTHER 0063 OTHER 0061 OTHER 0071 OTHER 0076 OTHER 0090 ADF OPEN 0091 ADF OPEN 0092...
Page 552: Staple Finisher-Y1/ Booklet Finisher-Y1
7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1102 STNRY Punch Trailing Edge Sensor PCB3 1103 STNRY No.2 path sensor 1200 OTHER 1301 POWER ON Delivery Sensor 1302 POWER ON Punch trailing edge sensor PCB3 1303 POWER ON No.2 path sensor 1304 POWER ON...
Page 553 7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1001 DELAY Inlet Sensor PS101 1002 DELAY Delivery Sensor PS102 1003 DELAY Buffer Sensor PS103 1004 DELAY Lower Escape Delivery Sensor PS111 1008 DELAY Saddle Delivery Sensor PS203 1009 DELAY Saddle Inlet Sensor PS201...
Page 554: Buffer Pass Unit-N1
7. Error/Jam/Alarm Buffer Pass Unit-N1 PS403 PS402 PS401 ACC ID Jam Code Type Sensor Name/Description Sensor ID 100A DELAY Buffer Pass Inlet Sensor PS401 100B DELAY Buffer Pass Exit Sensor PS402 110A STNRY Buffer Pass Inlet Sensor PS401 110B STNRY Buffer Pass Exit Sensor PS402 1201...
Page 555: 2/4 Hole Puncher Unit-A1
7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 1600 PUNCH Punch HP Sensor 1/2 S5,S6 1C90 ERROR 1C93 ERROR 2/4 Hole Puncher Unit-A1 PS303 PS304 PS301 ACC ID Jam Code Type Sensor Name/Description Sensor ID 1600 PUNCH Punch HP Senpor 1/2 PS303,PS304 1C90...
Page 556 7. Error/Jam/Alarm ACC ID Jam Code Type Sensor Name/Description Sensor ID 010F DELAY Deck Pickup Sensor 020F STNRY Deck Pickup Sensor 0A0F POWER ON Deck Pickup Sensor...
Page 557: Alarm Code
7. Error/Jam/Alarm Alarm Code Alarm Code Details 00-0085 A notice of stat A. Operation / B. Cause / C. Remedy 00-0246 Error code display (4-digit) A. Operation / B. Cause / Soft counter PCB cannot write normally C. Remedy 00-0247 Error code display (4-digit) A.
Page 558 7. Error/Jam/Alarm 04-0014 Cassette 4 Paper Feed Retry error A. Operation / B. Cause / Movement: Nothing in particular. C. Remedy Cause: The paper does not picked up even if the paper feed retry operation is carried out. Measures: Check the pick-up/paper feed/separation rollers. -> Check whether a scrap of paper remains around the paper feed area or not.
Page 559 7. Error/Jam/Alarm 04-1539 Deck Paper Level Sensor alarm A. Operation / B. Cause / Cause: C. Remedy - Error in the Lifter Plate or error in the Lifter Wire - Error in the Paper Level Sensor or error in the harness - Error in the Relay Paper Sensor or error in the harness - Error in the Deck Lifter Motor or error in the harness Detection condition/timing: The Deck Paper Level Sensor was not turned ON within the specified...
Page 560 7. Error/Jam/Alarm 04-1543 Deck lifter lower limit alarm A. Operation / B. Cause / Cause: C. Remedy - Error in the Deck Lifter Lower Position Sensor or error in the harness - Error in the Deck Lifter Lower Limit Switch or error in the harness Detection condition/timing: The Deck Lifter Lower Limit Switch was turned ON while lowering the lifter.
Page 561 7. Error/Jam/Alarm 04-1937 Lifter error detection alarm: High Capacity Cassette A. Operation / B. Cause / Cause: C. Remedy Error in the Lifter paper height detection Detection condition/timing: When paper height was not detected within the specified period of time while lifting up the lifter Movement/symptom: While failure has occurred (an alarm has occurred), the target paper source cannot be used because it is in no paper state.
Page 562 7. Error/Jam/Alarm 04-1976 Receptacle error detection alarm: High Capacity Cassette A. Operation / B. Cause / Cause: C. Remedy Error in the sensor in the receptacle Detection condition/timing: - When paper stack was not detected three times within the specified period of time while shifting a paper stack - When Right Deck paper loading detection failed three times although paper stack shift detection was turned ON within the specified period of time while shifting a paper stack...
Page 563 7. Error/Jam/Alarm 10-0094 Toner memory detection alarm A. Operation / B. Cause / Cause: Memory of toner could not be detected. C. Remedy Measures: 1. Remove and then install the Toner Bottle. 2. Check for any scar or soiling on the memory area of the Toner Bottle. 3.
Page 564 7. Error/Jam/Alarm 13-0FFD For R&D A. Operation / B. Cause / C. Remedy 13-0FFE For R&D A. Operation / B. Cause / C. Remedy 13-0FFF For R&D A. Operation / B. Cause / C. Remedy 31-0005 Environment Sensor reading alarm A.
Page 565 7. Error/Jam/Alarm 31-01F1 For R&D A. Operation / B. Cause / C. Remedy 31-01F2 For R&D A. Operation / B. Cause / C. Remedy 31-01F3 For R&D A. Operation / B. Cause / C. Remedy 31-01F4 For R&D A. Operation / B. Cause / C.
Page 566 7. Error/Jam/Alarm 38-0002 For R&D A. Operation / B. Cause / C. Remedy 38-0101 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (Error by the rock-out of the Device Configuration C. Remedy Management function), Error message (E-code: EBD0001) * This alarm is not displayed on LUI due to the alarm being generated by the application.
Page 567 7. Error/Jam/Alarm 38-0111 Application-generated alarm A. Operation / B. Cause / Data Backup Service Application Error (System error by the communication with CBIO backup C. Remedy service (DCFS)), Error message (E-code: EBC9999) * This alarm is not displayed on LUI due to the alarm being generated by the application. 38-0112 Application-generated alarm A.
Page 568 7. Error/Jam/Alarm 39-0210 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Inside the machine_Not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0211 Application-generated alarm A.
Page 569 7. Error/Jam/Alarm 39-0234 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Cassette 4 * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0235 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 570 7. Error/Jam/Alarm 39-0260 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_At 2-sided printing_Not specified * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0261 Application-generated alarm A.
Page 571 7. Error/Jam/Alarm 39-0322 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Blank image_Yellow * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0323 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 572 7. Error/Jam/Alarm 39-0344 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Cyan * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0350 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 573 7. Error/Jam/Alarm 39-0371 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Dark_Black * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0372 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 574 7. Error/Jam/Alarm 39-0521 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Fax_Transmission and reception * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0522 Application-generated alarm A.
Page 575 7. Error/Jam/Alarm 39-0612 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Addition * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-0621 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 576 7. Error/Jam/Alarm 39-1111 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Error message (E-code)_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1210 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 577 7. Error/Jam/Alarm 39-1233 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Cassette 3_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1234 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 578 7. Error/Jam/Alarm 39-1253 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_First time in the day_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1260 Application-generated alarm A.
Page 579 7. Error/Jam/Alarm 39-1321 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Blank image_Black_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1322 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 580 7. Error/Jam/Alarm 39-1343 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Magenta_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1344 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 581 7. Error/Jam/Alarm 39-1370 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Dark_Color not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1371 Application-generated alarm A.
Page 582 7. Error/Jam/Alarm 39-1520 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Fax_Not specified_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1521 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 583 7. Error/Jam/Alarm 39-1611 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Settings_Training_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-1612 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 584 7. Error/Jam/Alarm 39-1821 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Waste Toner Container_(Cancel) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-19EE Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 585 7. Error/Jam/Alarm 39-2230 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Cassette_Not specified_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2231 Application-generated alarm A.
Page 586 7. Error/Jam/Alarm 39-2251 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Paper jam_Outlet_Frequently_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2252 Application-generated alarm A.
Page 587 7. Error/Jam/Alarm 39-2314 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Displacement_Cyan_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2320 Application-generated alarm A.
Page 588 7. Error/Jam/Alarm 39-2341 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Lines_Black_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2342 Application-generated alarm A.
Page 589 7. Error/Jam/Alarm 39-2363 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Hue_Magenta_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2364 Application-generated alarm A.
Page 590 7. Error/Jam/Alarm 39-2390 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Image failure_Others_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2511 Application-generated alarm A.
Page 591 7. Error/Jam/Alarm 39-2552 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Operation failure_Abnormal noise_Options_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2590 Application-generated alarm A.
Page 592 7. Error/Jam/Alarm 39-2813 Application-generated alarm A. Operation / B. Cause / Service call application C. Remedy Order_Toner_Magenta_(Customer information change) * This alarm is not displayed on LUI due to the alarm being generated by the application. 39-2814 Application-generated alarm A. Operation / B. Cause / Service call application C.
Page 593 7. Error/Jam/Alarm 40-0087 Cassette 3 Separation Roller prior notification alarm A. Operation / B. Cause / The life value of a target part reached the number of days left as set in COPIER > OPTION > PM- C. Remedy DLV-D > C3-SP-RL. 40-0088 Cassette 4 Pickup Roller prior notification alarm A.
Page 594 7. Error/Jam/Alarm 43-0073 Drum Unit replacement completion alarm A. Operation / B. Cause / The replacement of the Drum Unit was detected. C. Remedy 43-0076 Fixing Assembly replacement completion alarm A. Operation / B. Cause / The Fixing Assembly counter was cleared. C.
Page 595 7. Error/Jam/Alarm 43-0092 Separation Roller (DADF) replacement completion alarm A. Operation / B. Cause / The Separation Roller (DADF) counter was cleared. C. Remedy 43-0123 Developing Assembly replacement completion alarm A. Operation / B. Cause / The Developing Assembly counter was cleared. C.
Page 596 7. Error/Jam/Alarm 50-0015 Failure of the ADF Double Feed Sensor A. Operation / B. Cause / Cause: C. Remedy Failure of the Double Feed Sensor installed in the ADF Detection condition/timing: - When a paper feed error of the Double Feed Sensor was detected at power-on - When an error of the output value of the Double Feed Sensor was detected during ADF job (While an ADF job is being executed, it is handled as a jam once and retry is performed.) Clearing condition:...
Page 597 7. Error/Jam/Alarm 73-0009 For R&D A. Operation / B. Cause / C. Remedy 73-0011 For R&D A. Operation / B. Cause / C. Remedy 73-0014 For R&D A. Operation / B. Cause / C. Remedy 73-0015 For R&D A. Operation / B. Cause / C.
Page 598 A. Operation / B. Cause / C. Remedy 79-0002 For R&D A. Operation / B. Cause / C. Remedy 79-0003 Canon-made PCL A. Operation / B. Cause / Overflow of work memory for translator C. Remedy 79-0004 Canon-made PCL A. Operation / B. Cause / Download overflow C.
Page 599 7. Error/Jam/Alarm 80-0012 For R&D A. Operation / B. Cause / C. Remedy 80-0013 For R&D A. Operation / B. Cause / C. Remedy 80-0015 A. Operation / B. Cause / Print data cannot process this version. C. Remedy 80-0016 For R&D A.
Page 600 7. Error/Jam/Alarm 84-0001 For R&D A. Operation / B. Cause / C. Remedy 84-0002 For R&D A. Operation / B. Cause / C. Remedy 84-0003 XPS print range error A. Operation / B. Cause / C. Remedy 84-0004 For R&D A.
Page 601: Service Mode
Service Mode Overview........... 588 COPIER (Service mode for printer) ............605 FEEDER (ADF service mode)...837 SORTER (Service mode for delivery options)..........844 BOARD (Option board setting mode) ............866 FAX (Serivce Mode for FAX).....867...
Page 602: Overview
8. Service Mode Overview It is possible to see each item of service mode so that those who access to service mode can understand how to use them. The main types of this machine's service mode are shown below. Basic Operations This section describes the basic operation of service mode.
Page 603: Switching The Screen Display (Level 1 2)
8. Service Mode CAUTION: • Displayed language of the service mode contents can be selected from J/E/F/I/G/S/C/K/T. • The service mode contents can be upgraded using SST or a USB flash drive just like other system software. Example: COPIER > DISPLAY > VERSION screen 1.
Page 604 8. Service Mode By pressing <LEVEL 1> at the upper right of the screen while Level 1 screen is displayed, the screen is switched to Level 2 screen. NOTE: This key combination can be used to enter the Level 2 screen. •...
Page 605: Situation Mode
8. Service Mode SITUATION Mode Situation mode has been implemented in this machine to improve workability and searchability at the site. This mode makes it possible to easily use the service mode appropriate for the scene at the site. The following items are available in situation mode. •...
Page 606 8. Service Mode 2. Select "SITUATION". 3. On the "SITUATION MODE" screen, select "Sensor Check". 4. Press a button according to the type of electrical component and the corresponding device type. Example: In the case of the Registration Sensor of the host machine, press the button (red dotted frame) at "COPIER"/"P- SENSOR".
Page 607: How To Use Parts Check
8. Service Mode 5. A list of electrical component types for the selected device is displayed. 6. Select an electrical component to display the details in the frame (red dotted frame) at the bottom of the screen. 7. Press the [i] button to display the screen showing the locations of electrical components. ■...
Page 608 8. Service Mode NOTE: The service mode used below utilizes the system where electrical components used are operated by control signals sent from the DC Controller. If a control signal is sent but the electrical component does not operate, a failure of the electrical component, open circuit of the cable for transmitting control signals, or poor contact of the connector is suspected.
Page 609 8. Service Mode 5. "ACTIVE" is displayed while the electrical component is driven. After the electrical component has been driven for a specified period of time, "OK!" is displayed if transmission of the drive signal succeeded, or "NG !" is displayed if failed.
Page 610: Security Support
8. Service Mode Press the [i] button to display the screen showing the locations of electrical components. 6. The screen showing the locations of electrical components is displayed. Security Support A password can be specified to prevent unauthorized access to the service mode. Related Service Mode: Setting password type when the screen is switched to the service mode •...
Page 611 8. Service Mode ■ Procedure for Setting Password 1. Set "1" or "2" in the following service mode. • COPIER > OPTION > FNC-SW > PSWD-SW <Setting range> 0: No password [Default] 1: Service technician 2: System administrator + Service technician CAUTION: •...
Page 612 Remote Operation Viewer in order to prevent the user from performing unexpected operations. As shown in the figure below, the mask screen is displayed when this function is enabled. Canon Remote Operation Viewer screen Operation Panel...
Page 613 8. Service Mode • When this function is enabled, a mask screen is displayed on the Control Panel. When the function is disabled, the original screen is displayed again. Example of the displayed mask screen • This function is disabled when the following operations are performed. •...
Page 614: Position To Affix The Service Label
8. Service Mode • Exit the Remote Operation Viewer. • Disconnect the network (disconnect the network cable, disable the network function, etc.). • Shut down or restart the machine. Position to Affix the Service Label Adjustment is made to every machine at the time of shipment and the adjustment value is written down in the service label. When replacing the DC Controller PCB or clearing RAM, the adjusted values of ADJUST and OPTION return to the default;...
Page 615 8. Service Mode NOTE: • Service print data cannot be output when an error has occurred. • When connecting a USB flash drive that runs on external power, start the machine with the power is turned ON in advance. A USB flash drive connected after the machine has been started cannot be recognized. How to obtain the report data Location “Moving the file in service mode”...
Page 616 8. Service Mode 3. Connect the USB flash drive storage device to the USB port. 4. Select service mode > Copier > Function > MISC-P > RPT2USB; and then press OK. NOTE: • If the downloaded file is opened as plain text, the paragraphs are misaligned, which makes it difficult to read the data. •...
Page 617 8. Service Mode 3. Execute Download mode > [5]: Download File > [4]: ServicePrint Download. ■ How to Export Service Print File to a PC Using SST The procedure for exporting the service print file to a PC using SST will now be described. (SST described in the procedure is Ver 4.72.) 1.
Page 618 8. Service Mode 3. Click the [Upload Data] button. iA4245 iA4245 iA4245 4. Select [Report] and click the [Start] button. iA4245 5. Specify the folder name to be saved and enter comments if necessary. Then click the [Store] button. iA4245 6.
Page 619: Copier (Service Mode For Printer)
8. Service Mode COPIER (Service mode for printer) DISPLAY (State display mode) ■ VERSION COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION DC-CON Display of DCON firmware version Detail To display the firmware version of DC Controller PCB. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 620 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION PUNCH Display of Finisher Inner Punch Unit Detail To display the version of Finisher Inner Puncher Unit. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99...
Page 621 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-FI Display of Finnish language file version Detail To display the version of Finnish language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-HU...
Page 622 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-SV Display of Swedish language file version Detail To display the version of Swedish language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 LANG-TW...
Page 623 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-JA Dspl of Japanese media information ver Detail To display the version of Japanese media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-EN...
Page 624 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-EL Dspl of Greek media information version Detail To display the version of Greek media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-ES...
Page 625 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION MEDIA-PT Dspl of Portuguese media information ver Detail To display the version of Portuguese media information. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 MEDIA-RU...
Page 626 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION FAX1 Display of 1-line FAX PCB ROM version Detail To display the ROM version of 1-line FAX PCB. Nothing is displayed if the PCB is not connected. Use Case When upgrading the firmware Adj/Set/Operate Method...
Page 627 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION S-LNG-SP Dspl of service mode Spanish file ver Detail To display the version of Spanish language file in service mode. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 628 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-CS Dspl RUI Portal Czech file version Detail To display the version of Czech language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 629 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-PT Dspl RUI Portal Portuguese file version Detail To display the version of Portuguese language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 630 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION RPTL-TK Dspl RUI Portal Turkish file version Detail To display the version of Turkish language file for "Remote UI: Portal". Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range...
Page 631 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > VERSION LANG-LV Display of Latvian language file version Detail To display the version of Latvian language file. Use Case When upgrading the firmware Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range 00.01 to 99.99 ■...
Page 632 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS SORTER Connect state of Finisher-related option Detail To display the connection state of Finisher-related options. Use Case When checking the connection of Finisher-related options Adj/Set/Operate Method N/A (Display only) Display/Adj/Set Range Left column (connection state of Finisher-related options): 1 to 5...
Page 633 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ACC-STS IA-RAM Display of MNCON PCB memory capacity Detail To display the memory capacity of the Main Controller PCB. Use Case When checking the memory capacity of the Main Controller PCB Adj/Set/Operate Method N/A (Display only) Unit...
Page 634 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > ANALOG FIX-E Display of Fixing Roller edge temp Detail To display the edge temperature of the Fixing Roller detected by the Fixing Sub Thermistor 1. Fixing Sub Thermistor 1 is located in the rear nip inlet side of Fixing Roller. Use Case When checking the edge temperature of the Fixing Roller Adj/Set/Operate Method...
Page 635 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > HV-STS BIAS Dspl of developing DC bias setting value Detail To display the setting value of developing DC bias. Use Case For checking Adj/Set/Operate Method N/A (Display only) Amount of Change per Unit TR-V...
Page 636 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD GAIN-OB Gain level of Read Sensor odd bit(B):frt Detail To display the Blue gain level adjustment value in odd-numbered bit on the Reading Sensor of Scanner Unit (for front side).
Page 637 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD GAIN-EG Gain lvl of Read Sensor even bit(G):frt Detail To display the Green gain level adjustment value in even-numbered bit on the Reading Sensor of Scanner Unit (for front side).
Page 638 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD LAMP2-CL Dspl LED light intnsty adj VL: clr, back Detail To display the LED light intensity adjustment value of Scanner Unit (for back side) in color scanning mode.
Page 639 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD GAIN-BW4 Read Sensor gain level adj VL4: B&W, frt Detail To display the Reading Sensor B&W gain level adjustment value 4 of Scanner Unit (for front side). Use Case When an image failure occurs at front side reading in black mode Adj/Set/Operate Method...
Page 640 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD GAIN2-OG Gain lvl of Read Sensor odd bit(G):back Detail To display the Green gain level adjustment value in odd-numbered bit on the Reading Sensor of Scanner Unit (for back side).
Page 641 8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > CCD OFST2-CL Dspl Read Sensor offset value:clr, back Detail To display the offset value of the Reading Sensor of Scanner Unit (for back side) in color scanning mode.
Page 642: I/O
8. Service Mode COPIER (Service mode for printer) > DISPLAY (State display mode) > DRSTS-K DR-O-D-K Dspl of Drum Unit (Bk) removed date Detail To display the removed date of the Drum Unit (Bk). The date on which the machine recognized that the ID of the replaced Drum Unit is different is displayed.
Page 643 8. Service Mode ■ ADJ-XY COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-X Adj start pstn in book mode: vert scan Detail To adjust the image reading start position (image leading edge position) in the vertical scanning direction at copyboard reading.
Page 644 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJ-Y-DF Adj start pstn: stream read, horz scan Detail To adjust the image reading start position in horizontal scanning direction at stream reading. When replacing the Reader Controller PCB/clearing RAM data, enter the value of service label. As the value is incremented by 1, the image position is moved to the rear side by 0.1 mm.
Page 645 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > ADJ-XY ADJY-DF2 Strem read strt pstn:horz scan,bck,1path Detail To adjust the back side image reading start position in horizontal scanning direction at stream reading using the DADF (1-path). When replacing the Reader Controller PCB/clearing RAM data, enter the value of service label.
Page 646 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD W-PLT-Z Stdrd White Plt white lvl data (Z) entry Detail To enter the white level data (Z) for the Standard White Plate. When replacing the Reader Controller PCB/clearing RAM data/replacing the Copyboard Glass, enter the value of barcode label which is affixed on the glass.
Page 647 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD 100-GB Img Sensr GB color displace crrct: front Detail To correct the color displacement between G and B lines in vertical scanning direction due to the Scanner Unit (for front side).
Page 648 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTAR-B Shading target VL (B) entry: front side Detail To enter the shading target value of Blue of the Scanner Unit (for front side) at stream reading. When replacing the Reader Controller PCB, enter the value of service label.
Page 649 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M3 MTF value 3 entry: horz scan, front side Detail To enter the setting value 3 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for front side).
Page 650 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M6 MTF value 6 entry: horz scan, front side Detail To enter the setting value 6 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for front side).
Page 651 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M9 MTF value 9 entry: horz scan, front side Detail To enter the setting value 9 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for front side).
Page 652 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S3 MTF value 3 entry: vert scan, front side Detail To enter the setting value 3 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for front side).
Page 653 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S6 MTF value 6 entry: vert scan, front side Detail To enter the setting value 6 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for front side).
Page 654 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S9 MTF value 9 entry: vert scan, front side Detail To enter the setting value 9 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for front side).
Page 655 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2R2 Complex chart No.2 data (R) entry: front Detail To derive the front/back side linearity, enter the Red data on the front side of No.2 image in DADF complex chart.
Page 656 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2B10 Complex chart No.10 data (B) entry:front Detail To derive the front/back side linearity, enter the Blue data on the front side of No.10 image in DADF complex chart.
Page 657 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M1 MTF value 1 entry: horz scan, back side Detail To enter the setting value 1 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for back side).
Page 658 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M4 MTF value 4 entry: horz scan, back side Detail To enter the setting value 4 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for back side).
Page 659 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M7 MTF value 7 entry: horz scan, back side Detail To enter the setting value 7 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for back side).
Page 660 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S1 MTF value 1 entry: vert scan, back side Detail To enter the setting value 1 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for back side).
Page 661 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S4 MTF value 4 entry: vert scan, back side Detail To enter the setting value 4 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for back side).
Page 662 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S7 MTF value 7 entry: vert scan, back side Detail To enter the setting value 7 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for back side).
Page 663 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-R2 Complex chart No.2 data (R) entry: back Detail To derive the front/back side linearity, enter the Red data on the back side of No.2 image in DADF complex chart.
Page 664 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-B10 Complex chart No.10 data (B) entry: back Detail To derive the front/back side linearity, enter the Blue data on the back side of No.10 image in DADF complex chart.
Page 665 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-M10 MTF value 10 entry:horz scan, front side Detail To enter the setting value 10 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for front side). Enter the value of service label on the Reader.
Page 666 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF2-S10 MTF value 10 entry:vert scan, front side Detail To enter the setting value 10 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for front side). Enter the value of service label on the Reader.
Page 667 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-M10 MTF value 10 entry:horz scan, back side Detail To enter the setting value 10 for calculating MTF filter coefficient in horizontal scanning direction of the Scanner Unit (for back side). Enter the value of service label on the Reader.
Page 668 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD MTF-S10 MTF value 10 entry:vert scan, back side Detail To enter the setting value 10 for calculating MTF filter coefficient in vertical scanning direction of the Scanner Unit (for back side). Enter the value of service label on the Reader.
Page 669 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH2K2 Complex chart No.2 data (B&W) entr: frt Detail To derive the front/back side linearity, enter the B&W data on the front side of No.2 image in DADF complex chart.
Page 670 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFCH-K10 Complex chart No.10 data (B&W) entr: bck Detail To derive the front/back side linearity, enter the B&W data on the back side of No.10 image in DADF complex chart.
Page 671 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CCD DFTBK-B Shading target VL (B) entry: back side Detail To enter the shading target value of Blue of the Scanner Unit (for back side) at stream reading. When replacing the Reader Controller PCB, enter the value of service label.
Page 672 8. Service Mode ■ LASER COPIER (Service mode for printer) > ADJUST (Adjustment mode) > LASER PVE-OFST Adj of write start position of laser Detail To adjust the image position by changing the laser emitting position. As the value is incremented by 1, the image moves by 0.01 mm. +: Toward rear -: Toward front When replacing the DC Controller PCB/clearing RAM data, enter the value of service label.
Page 673 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > LASER LDADJ3-K Magnification between A-D laser (K) Detail When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. When replacing the laser scanner unit, enter the value of service label stuck on the laser scanner unit.
Page 674 8. Service Mode ■ DEVELOP COPIER (Service mode for printer) > ADJUST (Adjustment mode) > DEVELOP DE-OFST Enter offset value for develop DC bias Detail To set the Vdc offset auto adjustment value for potential control of copy image manually. As the value is changed by 1, the offset value is increased or decreased by 0.3%.
Page 675 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > BLANK BLANK-L Adjustment of left edge margin Detail To adjust the margin on the left edge of paper. As the value is increased by 1, the margin is increased toward the center of the paper by 1 pixel (0.0212 mm).
Page 676 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > PASCAL OFST-P-M M density adj at test print reading Detail To adjust the offset of M-color test print reading signal at auto gradation adjustment (full adjustment). When replacing the Reader Controller PCB/clearing RAM data, enter the value of service label. As the value is larger, the image after adjustment gets darker.
Page 677 8. Service Mode ■ HV-PRI COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-PRI OFST1-DC Adj primary charge DC offset 1 Detail To adjust the offset value of the primary charging DC bias. +: The offset value increases. -: The offset value decreases.
Page 678 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR TR-TP-TM Adj transfer lead edge weak bias time Detail This mode determines the time to apply voltage for transfer leading edge weak bias during the second printing of 2-sided.. +: The application time increases.
Page 679 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR TR-OFT3 For R&D Amount of Change per 1.0444 Unit TR-OFT4 For R&D Amount of Change per 1.33 Unit TR-OFT5 For R&D Amount of Change per 1.33 Unit TR-OFT6 For R&D...
Page 680 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR TR-OFP9 For R&D Amount of Change per 1.0444 Unit TR-OFP10 For R&D Amount of Change per 1.0444 Unit TR-OFP11 For R&D Amount of Change per 1.33 Unit TR-OFP12 For R&D...
Page 681 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > HV-TR TR-OFO1 For R&D Amount of Change per 1.0444 Unit TR-OFO2 For R&D Amount of Change per 1.0444 Unit TR-OFO3 For R&D Amount of Change per 1.0444 Unit TR-OFO4 For R&D...
Page 682 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ LOOP-MF Registration loop amnt adj: MP pickup Detail To adjust the registration loop amount at multi-purpose tray pick-up. As the value in changed by 1, the paper feeding distance is increased or decreased by 0.1 mm. +: The loop amount increases.
Page 683 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ RG-HF-SP Rgst clutch on timing adj: 1/2 speed Detail To adjust the registration clutch on timing at 1/2 speed feeding. As the value in changed by 1, the registration clutch on timing is increased or decreased by 0.1 +: The timing becomes fast.
Page 684 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > FEED-ADJ LOOP-SP Reg loop amunt adj: MP Tr fd of spcl ppr Detail To adjust the registration loop amount at multi-purpose tray pickup of special paper. As the value in changed by 1, the paper feeding distance is increased or decreased by 0.1 mm. +: The loop amount increases.
Page 685 8. Service Mode ■ CST-ADJ COPIER (Service mode for printer) > ADJUST (Adjustment mode) > CST-ADJ MF-A4R Adj of MP Tray A4R paper width Detail To adjust the width of A4R paper in the Multi-purpose Tray. When replacing the DC Controller PCB/clearing RAM data, enter the value of service label. When replacing the Multi-purpose Tray Paper Width Detection PCB or registering a new value, execute COPIER>...
Page 686 8. Service Mode ■ MISC COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC SEG-ADJ Set criteria for text/photo: front side Detail To set whether to judge the original scanned with the Scanner Unit (for front side) in Text/ Photo/Map mode as text or photo.
Page 687 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-CNT Set chromatic clr judgmt area: book, frt Detail To set the area to judge whether the image on the front side read with the Copyboard is color or B&W at automatic color selection.
Page 688 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC C4-ADJ-Y Enter Cassette4 side register adj value Detail As the value is changed by 1, the margin on the left edge of paper is increased or decreased by 0.1 mm.
Page 689 8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-CNT2 Set chromatic clr jdgmt area:stream read Detail To set the area to judge whether the image on the front side stream read with DADF (1-path model) or the images on both the front and back sides stream read with the DADF (reverse model) is color or B&W at automatic color selection.
Page 690: Function (Operation / Inspection Mode)
8. Service Mode COPIER (Service mode for printer) > ADJUST (Adjustment mode) > MISC ACS-EN3 ACS mode judgmt area:stream, bck, 1-path Detail To set the ACS judgment area in the image on the back side stream read with the DADF (1-path model).
Page 691 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL STRD-POS Auto adj frt side read pstn: DADF stream Detail To automatically adjust the Scanner Unit (for front side) position in feed direction when stream reading original with DADF.
Page 692 This is displayed only when the Embedded-RDS third-party extended function is available. Use Case When the non-Canon-made extension function of the Embedded-RDS is available Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 693 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL CNT-INTV Set counter send interval to SC server Detail To set the interval of sending counter information to the sales company's server in a unit of one hour.
Page 694 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL BIT-SVC OFF/ON of Web service of E-RDS Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Web service function of E-RDS. When OFF is selected, authentication information cannot be obtained from E-RDS.
Page 695 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > INSTALL E-RDS-IF Select line for E-RDS communication Detail To select the network line that E-RDS uses for communication with UGW. Use Case When using E-RDS on a sub line of the network Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 696 8. Service Mode ■ CCD COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD DF-WLVL1 White level adj in book mode: color Detail To adjust the white level for copyboard scanning automatically by setting the paper which is usually used by the user on the Copyboard Glass.
Page 697 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CCD MTF-CLC Deriving of MTF filter coefficient Detail To derive the MTF filter coefficient to be set for ASIC based on the MTF value which has been backed up.
Page 698 8. Service Mode ■ CST COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CST MF-A4R Reg Multi-purpose Tray A4R stdrd width Detail To register the standard value of A4R paper width (210 mm) on the Multi-purpose Tray. Make a fine adjustment by COPIER>...
Page 699 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CST DK1-LIFT Drive of Deck Lifter Motor Detail To drive the Lifter Motor of the Paper Deck. When descent timeout alarm (04-1537) occurs, the lifter wire may be wound in the opposite direction.
Page 700 8. Service Mode ■ FIXING COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > FIXING NIP-CHK Check of fixing nip width Detail To check whether the fixing nip width is appropriate by printing. If it is not appropriate, a fixing failure may occur. Use Case - When replacing the fixing-related parts (Fixing Roller, Pressure Roller) - When a fixing failure occurs...
Page 701 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PANEL TOUCHCHK Adj of coordinate pstn of Touch Panel Detail To adjust the coordinate position on the Touch Panel of the Control Panel. Use Case When replacing the LCD Panel Adj/Set/Operate Method 1) Select the item, and then press OK key.
Page 702 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FAN-ON Operation check of fan Detail To start operation check of the fan specified by FAN. Use Case When replacing the fan/checking the operation Adj/Set/Operate Method Select the item, and then press OK key.
Page 703 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK MTR-ON Operation check of Motor Detail To start operation check of the Motor specified by MTR. The operation automatically stops after operation of 30 seconds. Use Case When replacing the Motor/checking the operation Adj/Set/Operate Method...
Page 704 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FIN-CL Specify of oprtn Clutch: Fin-Y1 Detail To specify the Clutch to operate. Use Case When replacing the Clutch/checking the operation Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 1 to 3 1: Lower Stack Delivery Roller Clutch (CL102)
Page 705 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FIN-MTR Specification of oprtn Motor: Fin-Y1 Detail To specify the Motor to operate. Use Case When replacing the Motor/checking the operation Adj/Set/Operate Method Enter the setting value, and then press OK key. Caution When setting the staple motor or the saddle stitcher motor, remove each staple cartridge.
Page 706 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FN2-FAN Specification of operation fan: Fin-J1 Detail To specify the Fan to operate. Use Case When replacing the Fan/checking the operation Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 1: Inlet cooling fan (FM1) Related Service Mode...
Page 707 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > PART-CHK FN2-SL Specification of oprtn solenoid: Fin-J1 Detail To specify the Solenoid to operate. Use Case When replacing the Solenoid/checking the operation Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 1: Paper Trailing Edge Pushing Guide Solenoid (SL1) Related Service Mode...
Page 708 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR ERR-HIST Clear of error code history Detail To clear the error code history. Use Case When clearing the error code history Adj/Set/Operate Method Select the item, and then press OK key. Related Service Mode COPIER>...
Page 709 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR MN-CON Deletion of setting values Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To delete the setting values of address lists, forwarding settings, Settings/Registration and service mode.
Page 710 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR CA-KEY Deletion of CA certificate and key pair Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To simultaneously delete the CA certificate and key pair which are additionally registered by the user.
Page 711 4: A jar file and data of MEAP application which has been installed additionally Related Service Mode COPIER> FUNCTION> CLEAR> JV-CACHE Supplement/Memo MEAP applications bundled as standard: system application, built-in login application MEAP applications installed additionally: non-Canon-made login application, general application, etc.
Page 712 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > CLEAR DK-RCV Clearing of deck alarm Detail To clear the descent timeout alarm (04-1537) occurred in the Paper Deck. Use Case At recovery from descent timeout alarm Adj/Set/Operate Method 1) Select the item, and then press OK key.
Page 713 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P HIST-PRT Output of jam and error logs Detail To output the jam log and error log. Text data is saved in HDD as a file (HIST-PRT-RPT.TXT). Use Case When outputting the jam/error log Adj/Set/Operate Method...
Page 714 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P PJH-P-1 Outpt print job log detail info:100 jobs Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To output the print job logs of the latest 100 jobs with detailed information. In the case of less than 100 jobs, the logs of all print jobs are output.
Page 715 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > MISC-P TNRB-PRT Output of Toner Container ID report Detail To output the ID of the Toner Container in the form of a report. Text data is saved in HDD as a file (TNRB-PRT-RPT.TXT). Use Case When checking the ID of the Toner Container Adj/Set/Operate Method...
Page 716 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM HD-CHECK File system check of specified partition Detail To execute system check of the partition specified by CHK-TYPE at the next startup. Use Case When E602/E614 error (file corruption, etc.) occurs Adj/Set/Operate Method Enter 1, and then press OK key.
Page 717 8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > SYSTEM RSRAMRES Restore of Reader Controller PCB SRAM Detail To restore the setting data which has been backed up in SRAM of the Reader Controller PCB. Use Case When replacing the Reader Controller PCB for troubleshooting at the time of trouble occurrence Adj/Set/Operate Method...
Page 718: Option (Specification Setting Mode)
8. Service Mode COPIER (Service mode for printer) > FUNCTION (Operation / inspection mode) > DBG-LOG LOG-TRIG Set of debug log storage condition Detail To set the conditions (timing, types, etc.) to automatically store the debug logs (stored as an archive file).
Page 719 SI: Slovenia, GR: Greece, EE: Estonia, RU: Russia, SK: Slovakia, RO: Romania, HR: Croatia, BG: Bulgaria, TR: Turkey, TH: Thailand, VN: Vietnam, AR: Argentina, IN: India YY: Language (Fixed; e.g. ja: Japanese) ZZ: Location (Fixed; e.g. 00: CANON) AA: Paper size configuration (00: AB configuration, 01: Inch configuration, 02: A configuration, 03: Inch/AB configuration) Default Value It differs according to the location.
Page 720 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW FAN-EXTN Fan drive extension mode after job Detail Fan drive extension time mode after job. Use Case Upon user's request Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: OFF, 1: ON...
Page 721 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW ORG-B5 Special ppr size set at stream read: B5 Detail To set the size of special paper (B5) that cannot be recognized in stream reading mode. Use Case - Upon user's request - When picking up special paper size original from DADF...
Page 722 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW PDF-RDCT PDF reduction set at forwarding Detail To set whether to reduce the image for transmission when converting the image received by I-Fax into PDF for e-mail/file transmission. Use Case Upon user's request Adj/Set/Operate Method...
Page 723 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CNTR-SW Init of parts counter replacement timing Detail To return the estimated life of parts counter to the initial value. If either "00000000" or a value before the specification change is displayed in the estimated life value of the parts counter, set 0 after upgrading of the firmware.
Page 724 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW RPT2SIDE Set of report 1-sided/2-sided output Detail To set whether to use 1-sided or 2-sided for report output of service mode. Use Case When making 1-sided report output Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 725 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-UGW Set to allow firmware update from UGW Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to permit update of the firmware from the UGW server. When "1: Enabled"...
Page 726 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW CDS-LVUP Set to allow CDS periodical update Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow the user (administrator) to perform periodical update linked with CDS. When 1 is set, setting of periodical update can be made in Settings/Registration menu/via remote When 2 is set, setting of periodical update can be made on the Updater screen in service mode.
Page 727 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW UA-OFFSW ON/OFF of unified auth function Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of the Unified Authentication function. Set 0 when not preferring to use the Unified Authentication function because of security concern.
Page 728 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW STNDBY-B Setting of duration of standby mode Detail To set the duration of standby mode. In standby mode, the Fixing Film and the Pressure Roller are heated/rotated while they are engaged so it is possible to make an output at specified FCOT.
Page 729 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW JM-ERR-D Set of error display of 0CAx jam (DCON) Detail To set whether to display "0CAx" jam as the error "E996-0CAx". In the case of a jam, log cannot be obtained depending on the timing. By selecting 1 when the jam "0CAx"...
Page 730 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW VER-CHNG Setting of firmware update operation Detail To set how to update firmware of PCB/option which has been installed/replaced by comparing the version of it with the version stored in the Flash PCB of the Main Controller. If combination of firmware versions of PCB/option stored in the Main Controller and the version in PCB/option after installation/replacement is not appropriate (operation with the combination of firmware versions has not yet been checked), failure where analysis is difficult may occur.
Page 731 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > FNC-SW DCONRTRY Set of retry at DCON comctn error occur Detail To set whether to perform retry processing when communication error occurs between the Main Controller and the DC Controller. Set 1 to 3 when E733 occurs.
Page 732 8. Service Mode ■ DSPLY-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-COPY ON/OFF of copy screen display Detail To set whether to display or hide the copy function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 733 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-PRINT Set of secured print-related UI display Detail To set whether to display UI related to secured print. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 734 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-HOLD ON/OFF of hold job screen display Detail To set whether to display the hold job screen on the Control Panel. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 735 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW UI-NAVI ON/OFF of Tutorial display Detail To set whether to display or hide "Introduction to Useful Features" in the main menu. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 736 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW LOCAL-SZ ON/OFF area-spec stdrd size ppr set scrn Detail To set whether to display the area-specific standard size paper on the paper settings screen in [Settings/Registration].
Page 737 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW RMT-CNCT Sw mssg dspl on machine w/o UGW connect Detail To set whether to display the message "Contact your service representative." to the customer who uses the machine without having UGW connected.
Page 738 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > DSPLY-SW JLG-UD-D [For customization] UFOS-DSP Display/hide of uniFLOW Setup Detail Service mode to switch to display or hide [uniFLOW Setup]. Use Case When to switch to display or hide [uniFLOW Setup] Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 739 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SMTPRXPN Setting of SMTP reception port number Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set SMTP reception port number. Use Case Upon user's request Adj/Set/Operate Method...
Page 740 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-NTLM Limit NTLM auth method at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of NTLM authentication method at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
Page 741 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NS-LGN Limit LOGIN authentication at SMTP auth Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To restrict use of LOGIN authentication at the time of SMTP authentication. Use Case Upon user's request Adj/Set/Operate Method...
Page 742 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WUEN-LIV Recovery time setting after sleep notice Detail To set the time from the sleep start from network without job assignment until the mode is shifted to the sleep mode.
Page 743 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK PROXYRES Setting of proxy response to Windows Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to provide proxy response or return the device status when an inquiry is received via Windows while the device is in sleep mode.
Page 744 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK NCONF-SW ON/OFF of Network Configurator function Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set ON/OFF of Network Configurator function. If the user does not use the function, select OFF to prevent remote attack through network.
Page 745 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK ILOGKEEP Set of IP address block log hold time Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the retention time from the log time of IP block. When access is made again from a same IP address which was blocked before, if it is within the retention time of the previous log, its log is not recorded.
Page 746 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK SIPAUDIO Set of SIP session establishment order Detail To set whether to establish audio session or T.38 session first with SIP. Usually, audio session followed by T.38 session is established when using IPFAX in an intranet environment.
Page 747 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK FTPMODE Set of FTP print default operation mode Detail To set the default operation mode of FTP print. Switch the default operation mode between ASCII mode and BIN mode in accordance with user's environment.
Page 748 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WLAN-USE Setting of wireless LAN invalidation Detail To set whether to disable the wireless LAN. Bringing in and installation of the wireless LAN equipment may be prohibited depending on user. In such case, set 0 to prevent the wireless LAN to be used.
Page 749 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > NETWORK WSMC-RST [Not used] INTENT For R&D USB-LAN Set whether to wire connect the sub line Detail To enable the sub line via wired connection (wired LAN adapter). "Wired LAN + Wired LAN"...
Page 750 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ENV-SET DRY-CISU ON/OFF of condensation prev mode: 1-path Detail To set whether to enable the condensation prevention mode when using the DADF (1-path model). Set 1 when an image failure or E302 occurs due to condensation in the Scanner Unit. From the next startup, the LED of the Scanner Unit (for back side) lights for 30 seconds after completion of a job.
Page 751 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ENV-SET IMG-BLD3 Black band mode Detail To prevent the image smear in the high humidity, the cleaning ability of the drum surface is raised by this mode and the deteriorated toner is removed. When the value is increased, the effect becomes big.
Page 752 8. Service Mode ■ FEED-SW COPIER (Service mode for printer) > OPTION (Specification setting mode) > FEED-SW TFL-RTC Set delvry dest at rcvry after tray full Detail To select the delivery destination for a job with multiple pages after recovering the Delivery Tray that reaches the full level.
Page 753 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-SPD PSP-PR1 Set productivity/image priority mode Detail To change the fixing temperature for the paper feed start at the paper size change. The priority is given as the followings. - The productivity is priority even if the fixing offset may occur.
Page 754 8. Service Mode ■ IMG-RDR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DFDST-L1 Adj img crrct level: stream read, front Detail To set whether to perform image correction between originals in the Scanner Unit (for front side) at stream reading based on the result of dust detection.
Page 755 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-RDR DF2DSTL1 ON/OFF img crrct: stream, back, 1-path Detail To set whether to perform image correction between originals in the Scanner Unit (for back side) at stream reading with DADF (1-path model) based on the result of dust detection. Set one of 1 to 255 when black lines appear.
Page 756 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON SHARP Setting of sharpness level of image Detail To set the setting level (center value) of sharpness of image. As the value is increased, the image tends to be sharp, and as the value is decreased, image tends to be soft.
Page 757 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON C-S-P-D High dens end edge crrct: PDL dens prrty Detail To set ON/OFF of high density trailing edge correction function at PDL. By selecting CAL (priority on density) in C-PDL-T, high density trailing edge correction function is ON in normal operation;...
Page 758 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-MCON DOTSCT Set high dens area white dot reduct mode Detail To set the mode to reduce white dots occur in the high density area with 600 dpi. Set 1 when white dots occur at regular intervals in the high density area.
Page 759 8. Service Mode ■ IMG-TR COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-TR HUM-SW Switching of environmental fixed mode Detail To output transfer current in accordance with the specified environment. A low humidity environment: Output of transfer current becomes high. A high humidity environment: Output of transfer current becomes low.
Page 760 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX FIX-TEMP Set fix control temp table:Thin 1/Cst,MP Detail To change the fixing control temperature in the thin paper 1 mode at the Cassette feeding of the 25/35/45/51 cpm machine and the Multi-Purpose Tray feeding of the 25 cpm machine.
Page 761 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL3 Set fixing control temp: heavy paper 2 Detail To set the offset amount of control temperature against the target fixing temperature for heavy paper 2 mode. Use Case When the curl, the low fixing or the paper slip occurs in the thick paper 2 mode.
Page 762 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL7 Set fix ctrl temp: plain 2, Cst/MP Tray Detail To set the offset amount of control temperature against the target fixing temperature for plain paper 2 mode at pickup from a cassette of 25/35/45-ppm machine and pickup from the Multi-purpose Tray of 25-ppm machine.
Page 763 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TBL9 Set fix ctrl temp: plain 1, Cst/MP Tray Detail To set the offset amount of control temperature against the target fixing temperature for plain paper 1 mode at pickup from a cassette of 25/35/45-ppm machine and pickup from the Multi-purpose Tray of 25-ppm machine.
Page 764 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB12 Set fix control temp: plain 2, MP Tray Detail To set the offset amount of control temperature against the target fixing temperature for plain paper 2 mode at pickup from the Multi-purpose Tray of 35/45-ppm machine.
Page 765 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > IMG-FIX TMP-TB16 Set fix ctrl temp: pln 2, 2nd of 2-sided Detail To set the offset amount of control temperature against the target fixing temperature for the 2nd side of 2-sided print of plain paper 2 mode.
Page 766 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM PDLEVCT1 Set event skipping at continuous PDL job Detail To set event skipping at continuous PDL job. During continuous operation, processing performance may be decreased due to other events generated by the event in operation.
Page 767 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP1 RCON device special settings 1 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 768 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM RDEV-SP6 RCON device special settings 6 Detail To execute the device special setting. Use Case For customization Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 769 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SLEEP Setting of auto sleep function Detail To set ON/OFF of auto sleep function. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 770 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER4 Setting of software counter 4 Detail To set counter type for software counter 4 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 771 Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge count transmission of PDL job to the connecting charging management device (Coin Manager or non-Canon-made control card). Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 772 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PH-D-SEL Set dither matrix at screen processing Detail To set the screen dither matrix to be used for halftoning processing at the time of copy output, B&W Inbox scan output and B&W SEND output.
Page 773 1 at the time of Collate mode, as bind figure while the value of COPIES command for the next page or later is invalid. Same control applies as Canon-made PCL at the time of non- sorted mode)
Page 774 0 to 1 0: No transmission, 1: Transmission Default Value Supplement/Memo Charging management device: Coin Manager, Non-Canon-made control card DOC-REM Display/hide of original removal message Detail To set whether to display or hide the message to remove original when scanning with DADF without opening/closing DADF after scanning with the Copyboard.
Page 775 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER RUI-RJT Connct set at invalid auth from remoteUI Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set to disconnect HTTP port when the machine receives invalid authentication from remote UI 3 times.
Page 776 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-PGD Set page split TX at IFax Simple mode TX Detail To set whether to perform split-data transmission on a page basis in the case that the transmission size in I-Fax Simple mode exceeds the upper limit value.
Page 777 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PTJAM-RC Auto reprint setting at PDL print jam Detail To set to automatically restart printing after jam recovery that occurs with PDL print. Use Case Upon user's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 778 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER COUNTER7 Setting of software counter 7 Detail To set counter type for software counter 7 on the Counter Check screen. Use Case Upon user/dealer's request Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 779 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LDAP-SW Retrieval condition set for LDAP server Detail To set the condition to search e-mail address, etc. from LDAP server. Use Case When specifying condition to search e-mail address, etc. from LDAP server Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 780 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER IFAX-OF Setting of I-Fax TX to entered address Detail * Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow I-Fax transmission to a newly entered address. When 1 is set, I-Fax transmission is not available by entering the address because "I-Fax"...
Page 781 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER TNRB-SW Display/hide of Toner Container counter Detail To set whether to display the Toner Container counter on the Counter Check screen. Use Case When showing the Toner Container counter to the user Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 782 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER CTCHKDSP Display/hide of counter print Detail To set whether to display or hide "Print List" on the Counter Check screen. Model name, model number information, counter check date and counter information can be output as a total count management report.
Page 783 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PH-D-SL2 Set halftone process in text/photo mode Detail When copying or B&W scanning to Inbox in text/photo mode, halftone processing of the image which reproduces gradation of text and photo judgment areas can be specified with this setting. Set to 1 when jaggy occurs or request to use the same halftoning method (text area) as conventional one is raised.
Page 784 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-DFAX Setting of direct fax transmission: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the direct fax transmission when iW SAM is enabled. When 1 is set, the direct fax transmission is enabled.
Page 785 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-PREV Setting of preview page deletion: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether a page is deleted from the scan preview screen at the time of iW SAM When 1 is set, a page is deleted from the scan preview screen.
Page 786 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-RUI Setting of Inbox document access: SAM Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the Inbox document access from remote UI at the time of iW SAM When 1 is set, accessing to the Inbox document from remote UI is enabled.
Page 787 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER SNDSTREN Set of setting delete aftr scan and send Detail To set whether to delete the transmission settings except for the address after transmission from the "Scan and Send"...
Page 788 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER PRTDP-SW Set delivery side for 1-page job:2-sided Detail To set whether to deliver paper face-up or face-down when printing only 1 page although 2-sided print is set. When 0 is set, paper is delivered face-down like 1-sided job.
Page 789 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER LGCY-SCP Setting of PPA/secured print switch Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to use the PPA function or the conventional secured print function. Set 0 when using the PPA function.
Page 790 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER JA-WIFI Setting of SAM Wi-Fi direct print Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set whether to allow Wi-Fi direct print when iW SAM is enabled. Wi-Fi direct print cannot be used when iW SAM is enabled.
Page 791 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER INSTDT-Y Register installation date info: year Detail To set the information on the installation date (year). Use Case - At installation - When replacing the HDD Adj/Set/Operate Method Enter the setting value, and then press OK key.
Page 792 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > USER STOP-USE ON/OFF of Stop key function Detail To switch ON and OFF of the Stop key function. When Stop key is pressed, all print jobs are paused. Use Case When switching to use/not use Stop key according to the customer Adj/Set/Operate Method...
Page 793 8. Service Mode ■ ACC COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC COIN Setting of charge management Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set charge management method. Use Case At installation of Coin Manager Adj/Set/Operate Method...
Page 794 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CC-SPSW Support setting of control card I/F Detail To set support level for control card (CCIV/CCV) interface. Use Case Upon user's request (when connecting to the external counter management system using the control card interface) Adj/Set/Operate Method 1) Enter the setting value, and then press OK key.
Page 795 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC MAX-PRC Set of Coin Manager maximum price Detail To set the maximum amount to be handled with Coin Manager. Enter 8800 when specifying 8800 Japanese yen as the maximum amount to be handled with the Coin Manager that supports Japanese yen.
Page 796 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > ACC CR-TYPE Setting of Card Reader Detail To set the model of the Card Reader. Set 1 in the case of connecting the Card Reader-C1. It operates even 0 is set, but recognition rate decreases.
Page 797 8. Service Mode ■ INT-FACE COPIER (Service mode for printer) > OPTION (Specification setting mode) > INT-FACE NWCT-TM Timeout setting of network connection Detail *Operation on this item is restricted by the setting of [Restrict Service Representation Access]. To set the time to keep network connection between this machine and the PC application (keep- alive setting).
Page 798 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-ENPDF Trns license key dspl of Encryption PDF Detail To display transfer license key to use Encryption PDF when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
Page 799 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PDFDR Install state dspl of Direct Print PDF Detail To display installation state of Direct Print PDF when disabling and then transferring the license. Use Case When checking whether Direct Print PDF is installed Adj/Set/Operate Method 1) Select ST-PDFDR.
Page 800 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-BRDIM Trns lcns key dspl: PCL Barcode Printing Detail To display transfer license key to use Barcode Printing for PCL when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
Page 801 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-HRPDF Install state dspl of High Compress PDF Detail To display installation state of High Compression PDF when disabling and then transferring the license. Use Case When checking whether High Compression PDF is installed Adj/Set/Operate Method 1) Select ST-HRPDF.
Page 802 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-WTMRK Trns license key dspl: Secure Watermark Detail To display transfer license key to use Secure Watermark when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device Adj/Set/Operate Method...
Page 803 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-DVPDF Install state dspl of Device Sign PDF Detail To display installation state of Device Signature PDF when disabling and then transferring the license. Use Case When checking whether Device Signature PDF is installed Adj/Set/Operate Method 1) Select ST-DVPDF.
Page 804 Display/Adj/Set Range When operation finished normally: OK! Default Value According to the setting at shipment Supplement/Memo Monitoring service function: A function to send charge counter to the non-Canon-made charge server. TR-ERDS Trns lcns key dspl: E-RDS 3rd Pty Expnsn Detail To display transfer license key to use E-RDS non-Canon-made extension function when disabling and then transferring the license.
Page 805 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PCL Install state display of PCL function Detail To display installation state of PCL function when disabling and then transferring the license. Use Case When checking whether PCL function is installed Adj/Set/Operate Method 1) Select ST-PCL.
Page 806 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-LIPS5 Trns lcns key dspl:LIPS LX/LIPS4 func:JP Detail To display transfer license key to use LIPS LX/LIPS4 function (JP only) when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
Page 807 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-PCLUF Install state dspl: PCL/UFR II function Detail To display installation state of PCL/UFR II function when disabling and then transferring the license. Use Case When checking whether PCL/UFR II function is installed Adj/Set/Operate Method 1) Select ST-PCLUF.
Page 808 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-PSPCU Trns lcns key dspl of PS/PCL/UFR II func Detail To display transfer license key to use PS/PCL/UFR II function when disabling and then transferring the license.
Page 809 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-JBLK Install state dspl of Document Scan Lock Detail To display installation state of Document Scan Lock when disabling and then transferring the license. Use Case When checking whether Document Scan Lock is installed Adj/Set/Operate Method 1) Select ST-JBLK.
Page 810 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-REPDF Trns lcns key dspl:Reader Extensions PDF Detail To display transfer license key to use Reader Extensions PDF when disabling and then transferring the license. Use Case - When replacing HDD - When replacing the device...
Page 811 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-2600 Instal state dspl: IEEE2600.1 scrty func Detail To display installation state of the IEEE2600.1 security function when disabling and then transferring the license. Use Case When checking whether the IEEE2600.1 security function is installed Adj/Set/Operate Method 1) Select ST-2600.
Page 812 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR TR-NCAPT Transfer license key dspl of NetCap func Detail To display transfer license key to use the network packet capture function when disabling and then transferring the license.
Page 813 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-SMLG Install state dspl of picture login func Detail To display installation state of picture login function when disabling and then transferring the license. Use Case When checking whether picture login function is installed Adj/Set/Operate Method 1) Select ST-SMLG.
Page 814 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > LCNS-TR ST-FRWEB Instl state dspl:Web Access SW, free ver Detail To display installation state of the free version of Web Access Software when disabling and then transferring the license of it.
Page 815 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B17 [For customization] SP-B18 [For customization] SP-B19 [For customization] SP-B20 [For customization] SP-B21 [For customization] SP-B22 [For customization] SP-B23 [For customization] SP-B24 [For customization] SP-B25 [For customization] SP-B26 [For customization]...
Page 816 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-B58 [For customization] SP-B59 [For customization] SP-B60 [For customization] SP-B61 [For customization] SP-B62 [For customization] SP-B63 [For customization] SP-B64 [For customization] SP-B65 [For customization] SP-B66 [For customization] SP-B67 [For customization]...
Page 817 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V19 [For customization] SP-V20 [For customization] SP-V21 [For customization] SP-V22 [For customization] SP-V23 [For customization] SP-V24 [For customization] SP-V25 [For customization] SP-V26 [For customization] SP-V27 [For customization] SP-V28 [For customization]...
Page 818 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > CUSTOM2 SP-V60 [For customization] SP-V61 [For customization] SP-V62 [For customization] SP-V63 [For customization] SP-V64 [For customization] SP-V65 [For customization] SP-V66 [For customization] SP-V67 [For customization] SP-V68 [For customization] SP-V69 [For customization]...
Page 819 8. Service Mode ■ PM-MSG-D COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-MSG-D TONER-K Set days left before Toner(Bk) prep warn Detail To set the timing (number of days left) at which the preparation warning will be displayed. Use Case When changing the timing (number of days left) at which the preparation warning will be displayed Adj/Set/Operate Method...
Page 820 8. Service Mode COPIER (Service mode for printer) > OPTION (Specification setting mode) > PM-DLV-D C2-PU-RL For R&D C2-FD-RL For R&D C2-SP-RL For R&D C3-PU-RL For R&D C3-SP-RL For R&D C3-FD-RL For R&D C4-PU-RL For R&D C4-FD-RL For R&D C4-SP-RL For R&D M-SP-PD For R&D...
Page 821: Test (Print Test Mode)
8. Service Mode TEST (Print test mode) ■ PG COPIER (Service mode for printer) > TEST (Print test mode) > PG TYPE Test print Detail To execute the test print. Use Case At trouble analysis Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Press Start key.
Page 822 8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > PG 2-SIDE Setting of PG 2-sided mode Detail To set 1-sided/2-sided print for PG output. Use Case At trouble analysis Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: 1-sided, 1: 2-sided...
Page 823 8. Service Mode ■ NETWORK COPIER (Service mode for printer) > TEST (Print test mode) > NETWORK PING Network connection check Detail To check connection between this machine and TCP/IP network. Use Case - When checking network connection at the time of installation - At network connection failure Adj/Set/Operate Method 1) Turn OFF the main power switch.
Page 824 8. Service Mode ■ NET-CAP COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP CAPOFFON ON/OFF of NetCap function Detail To set ON/OFF of network packet capture function. Adj/Set/Operate Method Enter the setting value, and then press OK key. Display/Adj/Set Range 0 to 1 0: OFF, 1: ON...
Page 825 8. Service Mode COPIER (Service mode for printer) > TEST (Print test mode) > NET-CAP PAYLOAD Set network packet capture data save Detail To set whether to discard payload when saving the captured packet data. Adj/Set/Operate Method 1) Enter the setting value, and then press OK key. 2) Turn OFF/ON the main power switch.
Page 826 8. Service Mode ■ P-STOP COPIER (Service mode for printer) > TEST (Print test mode) > P-STOP PRINTER Forcible stop of paper feed Detail To forcibly stop paper for the next job at the specified position (only once). Leading edge of paper stops at the specified position so that the cause of a problem can be identified.
Page 827: Counter (Counter Mode)
8. Service Mode COUNTER (Counter mode) ■ TOTAL COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL SERVICE1 Service-purposed total counter 1 Detail To count up when the printout is delivered outside the machine. Large size: 1, Small size: 1 A blank sheet is not counted.
Page 828 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > TOTAL 2-SIDE 2-sided copy/print counter Detail To count up when the copy/printout is delivered outside the machine according to the charge counter at 2-sided copy/print. Large size: 1, Small size: 1 A blank sheet is not counted.
Page 829 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PICK-UP Deck pickup total counter Detail Large size: 1, Small size: 1 Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key. Unit sheet Amount of Change per...
Page 830 8. Service Mode ■ JAM COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM TOTAL Host machine total jam counter Detail Total number of jam occurrences in the host machine Use Case When checking the total jam counter of the host machine Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 831 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > JAM Cassette 3 pickup jam counter Detail Cassette 3 pickup jam counter Use Case When checking the jam counter of machine's Cassette 3 Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key. Unit time Amount of Change per...
Page 832 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > MISC FR-STPL For R&D Amount of Change per Unit MSTP-B For R&D Amount of Change per Unit MSTPL For R&D Amount of Change per Unit STPL-2P For R&D Amount of Change per Unit STPL-F...
Page 833 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 SP-SC-EL Separation Static Eliminator prts cntr Detail Separation Static Charge Eliminator 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 834 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C1-SP-RL Cassette 1 Separation Roller parts cntr Detail Cassette 1 Separation Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 835 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 C2-FD-RL Cassette 2 Feed Roller parts counter Detail Cassette 2 Feed Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 836 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-1 WST-TNR Waste Toner Container parts counter Detail Waste Toner Container 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 837 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 DF-FD-RL Feed Roller parts counter: DADF Detail Feed Roller (DADF) 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 838 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 DF-HNG-L Left Hinge parts counter: DADF, reverse Detail Left Hinge of the DADF (reverse model) 1st line: Total counter value from the previous replacement 2nd line: Estimated life value The counter of this item is also advanced when the DADF (1-path model) is installed, but there is no consumable parts to be replaced.
Page 839 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 PD-FD-RL Feed Roller parts counter: Deck Detail Feed Roller of Paper Deck 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 840 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 C4-PU-RL Cassette 4 Pickup Roller parts counter Detail Cassette 4 Pickup Roller 1st line: Total counter value from the previous replacement 2nd line: Estimated life Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 841 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 PUNCH Punch unit parts counter:Fin-J1/Y1 Detail Punch Unit 1st line: total counter value from the previous replacement 2nd line: estimated life Use Case When checking the consumption level of parts or replacing the parts. Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 842 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 FIN-MPDL Paddle Unit parts counter:Fin-Y1 Detail Paddle Unit 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 843 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 SDL-STC Sdl Delvry Ass'y Sttc Eliminator:Fin-Y1 Detail Saddle Delivery Assembly Static Eliminator 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts Adj/Set/Operate Method...
Page 844 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 HCCPU-RL Casstt3 Pickup Roller prts cntr: HC-CST Detail Cassette 3 Pickup Roller (High Capacity Cassette Feeding Unit) 1st line: Total counter value from the previous replacement 2nd line: Estimated life value Use Case When checking the consumption level of parts/replacing the parts...
Page 845 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > DRBL-2 SDL-STP Saddle stitcher parts counter: Fin-Y1 Detail Saddle stitcher unit 1st line: total counter value from the previous replacement 2nd line: estimated life Use Case When checking the consumption level of parts or replacing the parts. Adj/Set/Operate Method To clear the counter value: Select the item, and then press Clear key.
Page 846 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G60-63 Delivered sheet counter: 60 to 63 g/m2 Detail To count up the number of delivered sheets which weight is 60 to 63 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
Page 847 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G129-150 Delivered sheet counter: 129 to 150 g/m2 Detail To count up the number of delivered sheets which weight is 129 to 150 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
Page 848 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > PAPER G257-300 Delivered sheet counter: 257 to 300 g/m2 Detail To count up the number of delivered sheets which weight is 257 to 300 g/m2. 1st line: The counter is advanced by 1 for both small size and large size. 2nd line: The counter is advanced by 1 for small size and by 2 for large size.
Page 849 8. Service Mode ■ LIFE COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE TONER-K Toner (Bk): Life VL and No. of days left Detail To display the life value and the number of days left of Toner (Bk).The 3rd and 4th columns may be hidden depending on the country.
Page 850 8. Service Mode COPIER (Service mode for printer) > COUNTER (Counter mode) > LIFE PT-DRM Drum Unit (Bk): Life VL/No. of days Detail To display the life value and the number of days left of Drum Unit (Bk).The 3rd and 4th columns may be hidden depending on the country.
Page 851: Feeder (Adf Service Mode)
8. Service Mode FEEDER (ADF service mode) DISPLAY (State display mode) FEEDER (ADF service mode) > DISPLAY (State display mode) FEEDSIZE Dspl orgnl size detected by DADF/Cpybrd Detail To display the original size detected by the DADF/Copyboard. Use Case When checking the paper size recognized by the device after scanning Adj/Set/Operate Method N/A (Display only) TRY-WIDE...
Page 852 8. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) LA-SPEED Fine adj img ratio:stream read,vert scan Detail To make a fine adjustment of the image magnification ratio in vertical scanning direction at stream reading. When replacing the Reader Controller PCB/clearing RAM data, enter the value of service label. As the value is incremented by 1, the image is reduced by 0.1% in vertical scanning direction.
Page 853: Function (Operation / Inspection Mode)
8. Service Mode FEEDER (ADF service mode) > ADJUST (Adjustment mode) ADJMSCN1 Fine adj img ratio: stream,horz scan,frt Detail To make a fine adjustment of the image magnification ratio in horizontal scanning direction on the front side at stream reading. As the value is incremented by 1, the image is enlarged by 0.1% in horizontal scanning direction.
Page 854 8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) TRY-LTR Adj of DADF Tray width detect ref 1: LTR Detail To automatically adjust the paper width detection reference point 1 for the DADF Original Pickup Tray. (LTR) Use Case - When replacing the Original Width Volume (VR) - When replacing the Reader Controller PCB/clearing RAM data...
Page 855 8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) FAN-CHK Specification of DADF operation fan Detail To specify the fan of DADF to operate. The fan is activated by FAN-ON. Use Case At operation check Adj/Set/Operate Method Enter the setting value, and then press OK key.
Page 856: Option (Specification Setting Mode)
8. Service Mode FEEDER (ADF service mode) > FUNCTION (Operation / inspection mode) MTR-ON Operation check of DADF motor Detail To start operation check for the motor specified by MTR-CHK. Use Case At operation check Adj/Set/Operate Method 1) Select the item, and then press OK key. The unit operates for approximately 5 seconds and automatically stops.
Page 857 8. Service Mode FEEDER (ADF service mode) > OPTION (Specification setting mode) R-OVLPLV Set DADF dble fd dtct thrshld VL: 1-path Detail To set the threshold value at which the Double Feed Sensor of the DADF (1-path model) judges whether papers are double fed. Decrease the value if single feed of paper is incorrectly detected as double feed.
Page 858: Sorter (Service Mode For Delivery Options)
8. Service Mode SORTER (Service mode for delivery options) ADJUST (Adjustment mode) SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PNCH-Y Adj punch hole horz rgst pstn: Fin-J1/Y1 Detail To adjust the punch hole in horizontal registration direction. As the value is incremented by 1, the punch hole moves by 0.1 mm.
Page 859 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) STP-R1 Rear 1-staple position: Fin-Y1 Detail To adjust the rear 1-staple position. As the value is changed by 1, the staple position moves by 0.1 mm. +: Toward rear -: Toward front When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB, enter the value of service label.
Page 860 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) PNCH-X Punch hole pstn in feed way: Fin-J1/Y1 Detail To adjust the punch hole position on puncher unit in feed direction. As the value is incremented by 1, the punch hole moves by 0.1mm. +: Toward delivery direction -: Toward inlet direction Use Case...
Page 861 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SDL-STP Adj of Saddle Sttch stpl pstn: Fin-Y1 Detail To adjust the staple position of Saddle Stitcher. As the value is incremented by 1, the staple position moves by 0.1mm. +: The staple position moves toward the left at open page of the book -: The staple position moves toward the right at open page of the book When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
Page 862 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) ST-ALG1 Adj Stacker A4 align pstn: Fin-Y1 Detail To adjust the A4 size paper alignment position of the Process Tray. As the value is incremented by 1, the position of the adjustment plate is increased by 0.1 mm. +: Inward -: Outward When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
Page 863 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SW-UP-RL Adj of swing unit height: Fin-Y1 Detail To adjust the height of the swing unit. As the value is incremented by 1, the height of the swing unit is changed by angle of 0.1 degree. +: Downward -: Upward When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
Page 864 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) NST-SPD Adj dvry speed at non-collate: Fin-Y1 Detail To adjust the delivery speed to the stack tray in non-collate mode. As the value is incremented by 1, the delivery speed is increased by 10 mm/sec. Use Case When the stacking condition in non-collate mode is poor Adj/Set/Operate Method...
Page 865 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) FR-STP-Y Adj stpl free stpl pstn (F/R):Fin-J1/Y1 Detail To adjust the staple position for front/rear direction in the staple free stapling mode. As the value is changed by 1, the staple position moves by 0.1 mm. +: Toward rear -: Toward front When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
Page 866 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) RBLT-PRS Adj Return Belt height 1:Fin-J1/Y1 Detail Fin-J1 To adjust the amount of pressure of the Return Belt. As the value is changed by 1, the height of the Return Belt moves up or down by 0.1 mm so that the amount of the pressure increases or decreases.
Page 867 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) INF-ALG1 Adj alignment position (A4): Fin-J1 Detail To adjust the position of the Alignment Plate when aligning A4 paper. As the value is incremented by 1, distance between the Alignment Plates is narrowed by 0.1 mm. Use Case - When the paper alignment position is displaced.
Page 868 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) CENT-ALG Adj ctr align standard pstn: Fin-J1/Y1 Detail To adjust the standard position for the center alignment As the value is incremented by 1, the standard position for the center alignment moves by 0.1 mm. +: Toward rear -: Toward front Use Case...
Page 869 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) SDL-FLD2 Adj of Saddle Sttch fold pstn: Fin-Y1 Detail To adjust the fold position of Saddle Stitcher (when using the thin paper; the paper that the paper weight is less than 64 g/m2).
Page 870 8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) STP-SPD Adj dvry speed at staple mode: Fin-Y1 Detail To adjust the delivery speed to the stack tray at staple mode or staple-free binding mode. As the value is changed by 1, the delivery speed changes by 10 mm/sec. Use Case When the paper stacking at staple mode or staple-free binding mode is misalignment Adj/Set/Operate Method...
Page 871: Function (Operation / Inspection Mode)
8. Service Mode SORTER (Service mode for delivery options) > ADJUST (Adjustment mode) RBLT-PS3 Adj of Return Belt height 3:Fin-Y1 Detail To adjust the height of the Return Belt when stacking the 1 sheet on the processing tray. As the value is changed by 1, the height of the return belt changes by angle of 0.1 degree. +: Downward -: Upward When replacing the Finisher Controller PCB/clearing the RAM data of the Finisher Controller PCB,...
Page 872 8. Service Mode SORTER (Service mode for delivery options) > FUNCTION (Operation / inspection mode) FIN-BK-W Finisher backup data writing: Fin-J1/Y1 Detail The backup data saved in HDD is written to the finisher controller PCB. Use Case When replacing the Finisher Controller PCB Adj/Set/Operate Method 1) Select the item, and then press OK key.
Page 873: Option (Specification Setting Mode)
8. Service Mode SORTER (Service mode for delivery options) > FUNCTION (Operation / inspection mode) PUN-BK-W Puncher backup data writing: Fin-J1/Y1 Detail To write the backup data saved in HDD to Puncher Controller PCB. Use Case When replacing the Puncher Controller PCB Adj/Set/Operate Method 1) Select the item, and then press OK key.
Page 874 8. Service Mode SORTER (Service mode for delivery options) > OPTION (Specification setting mode) PUCH-SW Hi-prdctvty/accurcy punch mod: Fin-J1/Y1 Detail To switch the high-productivity punch mode or high-accuracy punch mode of Finisher. Use Case When switching the high-productivity punch mode or high-accuracy punch mode Adj/Set/Operate Method Select the item, and then press OK key.
Page 875 8. Service Mode SORTER (Service mode for delivery options) > OPTION (Specification setting mode) NSRT-STC Set stack improve mode: non-sort, Fin-Y1 Detail To set stack improvement mode when non-collate is set to the Stack Tray. When 1 is set, paper stack is delivered at the center reference via the Process Tray even if it is non-collate mode so the stacking condition can be improved.
Page 876 8. Service Mode SORTER (Service mode for delivery options) > OPTION (Specification setting mode) TRY-PSTN Set tray pstn after job complete: Fin-J1 Detail To set the tray position after the completion of job. When 1 is set, the tray stops at the lower limit position. Visibility of the delivered papers is improved, but FCOT becomes longer.
Page 877 8. Service Mode SORTER (Service mode for delivery options) > OPTION (Specification setting mode) PNCH-SW3 Set punch hole hi precision mode: Fin-Y1 Detail To set ON/OFF of the mode to improve the precision of the punch hole position. When 1 is set, the punch hole position is decided by the paper trailing edge standard. Use Case When the position of the punch hole is misaligned Adj/Set/Operate Method...
Page 878 8. Service Mode SORTER (Service mode for delivery options) > OPTION (Specification setting mode) SDL-ALG Set paddle oprtn in sddl unit: Fin-Y1 Detail To set the paddle operation when stacking the paper in the saddle stitcher unit. Set to 1 when the paddle operation of the last stack paper in the saddle stitcher unit is changed from one rotation to two rotations.
Page 879 8. Service Mode SORTER (Service mode for delivery options) > OPTION (Specification setting mode) ASTG-TMG Set ast guide oprtn start tmg : Fin-J1 Detail Set 1 when the stack delivery failure occurs under the following conditions. - Conditions: Small size/large size, thin/recycled1,2,3/plain1, 1-sided, shift-sort/nonsort When 1 is set, the following controls are executed.
Page 880: Board (Option Board Setting Mode)
8. Service Mode BOARD (Option board setting mode) OPTION (Specification setting mode) BOARD (Option board setting mode) > OPTION (Specification setting mode) MENU-1 Hide/dspl of printer set menu level 1 Detail To set whether to display or hide the level 1 of printer setting menu. Use Case Upon user's request Adj/Set/Operate Method...
Page 881: Fax (Serivce Mode For Fax)
8. Service Mode FAX (Serivce Mode for FAX) Overview ■ Configuration of the Service Mode Service mode is divided into the following 10 items (#1 to #10). Item Name Description #1 SSSW Service software This can be used to conduct the registration/settings relating to basic functions of the fax, switch such as error management, echo prevention and prevention of communication problems.
Page 882 8. Service Mode 2. When the connected options (FEEDER, SORTER, FAX, BOARD) are displayed, select FAX and enter service mode of this board. LEVEL 1 SERVICE MODE COPIER FEEDER SORTER COPIER: Service mode of the connected equipment FEEDER: Service mode of the ADF (*) SORTER: Service mode of the Finisher (*) FAX: Service mode of the fax (*) The following explains the operation method using the #1 SSSW screen as an example.
Page 883 8. Service Mode ■ Menu List #1 SSSW SW01 error management SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error SW05 set standard function <DIS signal> SW06 to SW08 Not used SW09 set communication result display SW10 to SW11 Not used SW12...
Page 884: Setting Of Bit Switch (Sssw)
8. Service Mode #7 PRINT BIT SW SW01 hold the line/DUMP report output setting SW04 not used SW05 reduction/cassette selection SW06 reduction setting SW07 to SW20 not used maximum non-image range not used not used leading edge margin trailing edge margin 006 to 030 not used #8 CLEAR...
Page 885 8. Service Mode ● SSSW-SW01 Functional Construction Function Error codes for service technician Output Do not output Error dump list Output Do not output Not used Not used Display service error codes in the ##300 series Display Do not display Increase the capacity of SUBLOG for USBFAX2 Increase Do not increase...
Page 886 8. Service Mode Function Not used Not used Transmission mode: International transmission (1) Transmission mode: International transmission (3) Send mode International transmis- International transmis- sion (3) sion (2) Tonal signal before sending CED signal Send Do not send Detailed Discussions of Bit 1 Use it to enable/disable sending an echo protect tone for a high-speed transmission V.29 modem signal (transmission speed at 9600 or 7200 bps).
Page 887 8. Service Mode ● SSSW-SW04 Functional Construction Function LC monitoring Monitor Do not monitor Check the CI signal frequency Check Do not checked Final flag sequences of the procedure signal 2 pcs 1 piece Reception mode after sending CFR signal High speed High speed/low speed Time to ignore low-speed signals after sending CFR signal...
Page 888 8. Service Mode Function To send bit 33 or later of DIS signal. Prohibit Do not prohibit Record paper length to be declared by DIS signal A4/B4 size Any size Not used Not used Not used Detailed Discussions of Bit 1 Execute mm/inch conversion for the image scanned in text mode.
Page 889 8. Service Mode When 'Do not set' is selected using bit 7, the timeout length per page for all modes will depend on the setting of bit 0 and bit 1. Timeout period at the time of sending/receiving Timeout period Bit7 Bit6 Bit5...
Page 890 8. Service Mode NOTE: Turn OFF and then ON the power of the host machine after the setting. ● SSSW-SW14 Functional Construction Function Not used Not used Not used Not used inch-configuration resolution declaration Not used Not used Not used Detailed Discussions of Bit 4 At the time of G3 communication, select whether to declare inch-configuration resolution to the other party's machine.
Page 891 8. Service Mode Detailed Discussions of Bit 3 Number of command retransmission 1: 6 times 0: 3 times Detailed Discussions of Bit 4 Set whether to request retransmission of all frames after frame loss at JBIG reception 1: Yes 0: No ●...
Page 892 8. Service Mode Function Not used Not used Not used Firmware automatic update (USB Fax) Prohibit Do not prohibited Not used Not used Detailed Discussions of Bit 0 Select a phone number to be indicated on the report after transmission is completed. Caller's number: To display the caller's phone number on the report Receiver's number: To indicate the phone number (CSI signal data) sent from the other party's machine on the report Detailed Discussions of Bit 5...
Page 893 8. Service Mode Detailed Discussions of Bit 1 Select whether to execute V.8 procedure when receiving a call. "No": V.8 procedure is not executed, and the procedure starts from V.21. Detailed Discussions of Bit 2 Select whether to execute V.8 procedure when ANSam signal from the receiver side cannot be recognized at the time of making a call and V.8 procedure is declared by DIS signal from the receiver side.
Page 894 8. Service Mode *a: Enabled only for USA Details of Bit 0 To prevent incorrectly sending fax due to forgetting to use the external access number, "0", this function displays a pop-up warning window and prevents sending and returns to the status before pressing Start button by pressing [OK] after setting the fax number in [Fax] or [Scan and Send] and pressing Start button if the set telephone number does not start with "00".
Page 895: Setting Of Menu Switch (Menu)
8. Service Mode CAUTION: When changing this switch, make sure to turn OFF and then ON then ON the power supply twice. This is the specification for changing the fax configuration and is the same specification as adding the Fax Board to the existing machine. Details of Bit 4 This is the switch to set to display the send job stop confirmation screen if the Stop key is pressed during sending fax.
Page 896: Setting Of Numeric Parameter (Numeric Param.)
8. Service Mode • 1: To make monitoring tone of the phone line from the speaker from the start of communication until the completion. • 2: Not used • 3 (OFF): There will be no monitoring tone of the phone line from the speaker. 007: ATT transmission level Set the transmission level (ATT).
Page 897 8. Service Mode Function Setting range Default value Comparing the number of digits between the sender's telephone number 0 to 20 digits and the receiver's telephone number Line connection identification time 0 to 9999 (x 10 ms) 5500 T.30 T1 timer (for reception) 0 to 9999 (x 10 ms) 3500 T.30 EOL timer...
Page 898: Setting Of Destination (Type)
8. Service Mode 010: Line connection identification time Set the line connection identification time. Increase this parameter in the case of frequent errors caused by line connection status at the time of communication. NOTE: Error codes caused by line connection status ##005, ##018 The line connection identification time is the duration from when the dial signal is transmitted until the line is disconnected at the sending side, or from when DIS signal is transmitted until the line is disconnected at the reception side.
Page 899: Setting Of Printer Functions (Printer)
8. Service Mode Setting of Printer Functions (PRINTER) ■ Setting of Bit Switch (SSSW) ● SSSW-SW01 Functional Construction Function Not used Not used Not used Not used Not used Not used Hold the line (when error code occurs) Hold Do not hold Output a print log when DUMP report is output Output Do not output...
Page 900 8. Service Mode Detailed Discussions of Bit 7 Set whether to set vertical scanning prioritized recording. Set: If B4 recording paper and A4 recording paper are set and an A4 extra-long image (*) is received, printing will be on the B4 recording paper.
Page 901: Ipfax Setting
8. Service Mode IPFAX Setting ■ IPFAX ● BASIC N Function Setting range Session control reception timeout (sec.) 0 to 9999 (0*) Reception start delay time (sec.) 0 to 9999 (0*) BYE sending delay time at transmission (x10 msec.) 0 to 9999 (0*) BYE receiving delay time at transmission (x10 msec.) 0 to 9999 (0*) ●...
Page 902: Initialization Of Set Value (Clear)
8. Service Mode Initialization of Set Value (CLEAR) ■ Overview Selecting the following items enables the applicable data to be initialized. When clear is executed, the setting items and numeric values for various parameters are set back to the factory setting values. Item Data to be initialized Registered telephone number data (*1)
Page 903 8. Service Mode Using Test Mode 1. Press the desired item to highlight; then, press the OK key to bring up its screen. The following table shows text mode items that are valid and invalid when a fax board is installed: Yes: may be used -: not used Level 1...
Page 904 8. Service Mode ● Frequency Test (FREQ) Of the items indicated below, press one; in response, the DC circuit will be closed and the selected frequency will be transmitted using the tone transmission function of the modem. You can also monitor the transmission signal by listening to the sound generated by the speaker.
Page 905 8. Service Mode Sssw Menu Num Ncu Type IP FAX Print Clear Test Report <MODEM> <G3TX> <READY> <2/2> 14400bps 300-ALL0 300-ALL1 300-1:1 300-1:4 300-4:1 CAUTION: '300-ALL0' through '300-4:1' are not currently supported. ● DTMF Transmission Test Of the items indicated below, press one; in response, the DC circuit will be closed and the selected DTMF signal will be transmitted using the DTMF transmission function of the modem.
Page 906: Service Report (Report)
8. Service Mode Sssw Menu Num Ncu Type IP FAX Print Clear Test Report <MODEM> <V34G3TX> <1/1> <READY> SPEED 33600bps 3429baud 3200baud 3000baud 2800baud 2743baud 2400baud Using Text Mode 1. Select 'SPEED', and then select the speed you want to test using the Up/Down key. 2.
Page 907 8. Service Mode 2003 09/02 TUE 12:00 ****************************** SYSTEM DATA LIST ****************************** SERIAL NO XXXXXXXX #1 SSSW SW01 ----- 00000000 SW02 ----- 10000000 SW03 ----- 00000000 SW04 ----- 10000000 SW05 ----- 00000000 SW06 ----- 10000000 SW07 ----- 00000000 SW08 ----- 00000000 SW09 -----...
Page 908 8. Service Mode *1: RX, total reception number of times; TX, total transmission number of times. *2: number of pages sent/received according to original size. *3: number of pages sent/received in connection with different modem speeds (NWSPD : For IPFAX communication count). *4: number of communication pages by resolution(Standard, Fine, Super Fine, Ultra Fine).
Page 909 8. Service Mode 2003 09/02 TUE 12:00 ******************************* *** FAX ERROR TX REPORT *** ******************************* TX FUNCTION WAS NOT COMPLETED JOB NO. 1269 DESTINATION ADDRESS 12345678 PSWD/SUBADDRESS DESTINATION ID ST. TIME 09/02 09:00 USAGE T 01 ' 50 PGS. RESULT ##750 START TIME 09/02 09:00...
Page 910: Installation
Installation How to Read the Symbols....898 Points to Note before Installation..899 Checking before Installation....900 Combination Table of Accessory Installation........901 Installation of Host Machine....902 When Relocating the Host Machine ............926 Platen Cover Type W......928 Stamp Unit-B1........936 NFC Kit-C1........942 Connection Kit-A1 for Bluetooth LE ............950 Heater Kit-N1........
Page 911 9. Installation Serial Interface Kit-K3 / Copy Control Interface Kit-A1..1039 Pre-checks for HDD-related Option........1044 Removing the HDD (Preparation)........1045 [TYPE-1] Option HDD (1TB)..........1047 [TYPE-2] Removable HDD Kit..........1050 [TYPE-3] Option HDD (1TB) + Removable HDD Kit... 1056 [TYPE-4] Standard HDD + Option HDD (250GB) + HDD Mirroring Kit..............
Page 912: How To Read The Symbols
9. Installation How to Read the Symbols Symbols The frequently-performed operations are described with symbols in this procedure. Screw Tighten Loosen Packaged Item Unused Parts Remove Install Harness (Common for Guides Connector Power Cord and Clamps) Connect Disconnect Connect Disconnect Remove Install Power...
Page 913: Points To Note Before Installation
9. Installation Points to Note before Installation When installing the machine, beware the following points. 1. When tightening the screws, do not tighten them too tightly. Otherwise, there is a risk of damage and deformation of screw holes. 2. When the machine is moved from a cold location to a warm location, condensation may occur resulting in water drops on the metal surfaces.
Page 914: Checking Before Installation
9. Installation 2. Be sure to keep 100 mm or more distance from the Checking before Installation wall to make enough room for performing the operation. • When options are not installed Following shows requirements for the installation site. It is desirable to see the installation site in advance before 100 mm or more carrying the machine to the user's site.
Page 915: Combination Table Of Accessory Installation
9. Installation Combination Table of Accessory Installation NOTE: • The following table shows the combination of accessories installed of the host machine. Before installing the accessories, refer to the table to check the combination of accessories. • When installing other accessories with the Copy Card Reader, install the Copy Card Reader first. •...
Page 916: Installation Of Host Machine
9. Installation Installation of Host Machine Unpacking 769 mm 840 mm...
Page 917: Checking The Contents
9. Installation <Others> Checking the Contents Including guides Installation Procedure NOTE: • When installing the Cassette Pedestal, be sure to place the host machine on the Cassette Pedestal (Refer to cassette pedestal Installation Procedure). • In the following procedure, the Cassette Feeding Unit is installed with the host machine in the figures, however, the procedure is same as without the Cassette Feeding Unit.
Page 918 9. Installation Remove all tapes other than the below. NOTE: Remove the following tapes in the late procedure. • Fixing Tapes to fix the waste Toner Container Support Holder in the front cover. • Optical System Fixing Screws on the left side of the Reader.
Page 919 9. Installation...
Page 920 9. Installation ■ Installing the Air Filter...
Page 921 9. Installation ■ Installing the Drum Unit NOTE: The removed screw is used at procedure 8. NOTE: Keep the drum cover for packing when the host machine is relocated.
Page 922 9. Installation CAUTION: NOTE: The screw removed at procedure 4 is used. • Do not touch the drum surface. • Do not expose the drum surface to light for a long period of time. CAUTION: Engage the rail of the host machine with the edge of the Drum Unit.
Page 923 9. Installation ■ Installing the Toner Cartridge...
Page 924 9. Installation CAUTION: Be sure that the Toner Outlet (white part) is positioned in an upper part when shaking the Toner Container or the toner may not be properly supplied. ■ Connecting the Power Cord (230V only) 230V 1x...
Page 925 9. Installation ■ Setting the Environment Heater Switch NOTE: When the installation environment is in high humidity environment or low humidity environment, be sure to turn ON the Environment Heater Switch. ■ Installing IC Card Reader (EUR Only) CAUTION: Although pictures or illustrations used for explanation may differ from the actual things, the procedure is the same.
Page 926 9. Installation NOTE: The removed CR BOX Upper Unit will be used in step 14. NOTE: The removed screw and Base Plate Under Cover will be used in step 11. NOTE: The removed Base Small Cover will be used in step 13.
Page 927 9. Installation NOTE: Secure the cables asshown in the figure. CAUTION: Makesure to avoid putting too much load on the connectionport of Wi-Fi cable.
Page 928 9. Installation NOTE: NOTE: Use the screw and Base Plate Under Coverremoved in Be sure to adjust the number of cushions according to the step 6. thickness of the Card Reader. NOTE: Usethe Base Small Cover removed in step 5.
Page 929 9. Installation NOTE: Usethe CR BOX Upper Unit removed in step 4.
Page 930: Completion Of The Installation
9. Installation < Paper Settings > 1. Select the paper source for which you want to specify the paper type, and press [Set]. Connect the power plug of the host machine to the 2. Select the paper type, and press [OK]. power outlet.
Page 931 9. Installation ■ Installing the Tray Holding the Guide Plate Lever, adjust each Guide Plate to the specified size. Place the paper in the Cassette and then return it to its original position. ■ Setting the Cassette NOTE: Although pictures or illustrations used for explanationmay differ from the actual things, the procedure is the same.
Page 932 9. Installation ● Affixing the Blindfold Seal Affix the Cassette Size Label matching to the loaded paper size. NOTE: • Keep the Paper Size Label for use when changing paper size. • Affix the label with its lower edge aligned with the lower edge of the number label, approx.
Page 933 9. Installation ● Installing the Right Cover (Lower) (when ● Installing the Cleaning Tool the cassette feeding unit is not installed) NOTE: • Do not install the cleaning tool around the Motion Sensor. • Clean the installing position with lint-free paper moistened with alcohol.
Page 934 9. Installation <When the inner finisher or other options is not installed on left side of the host machine. > NOTE: • Do not cover the screw hole. • Do not cover the blindfold seal. <When the inner finisher or other options is installed on left side of the host machine.
Page 935 9. Installation ● Affixing the Labels NOTE: • Affix the label of the appropriate language as shown in the figure. • If the label is already affixed, affix over the bundled label. Single pass ADF model Only...
Page 936 9. Installation ● Securing the Host Machine Feeding direction of paper Move the host machine to the installation position, image and secure it in place by turning the 4 adjusters of the Cassette Pedestal with screwdrivers. NOTE: • Be sure to secure it in place to prevent overturning. •...
Page 937: Checking Network Connection
9. Installation 1. Adjust the image position on the service mode. 2. In case that the setting value is changed at step 1), write the replaced setting value on the service label. COPIER > ADJUST > FEED-ADJ > ADJ-REFE NOTE: 3.
Page 938: Troubleshooting Of Network
9. Installation ● Ping Operation Procedure with the numeric keypad, and then press "Execute” key. 1. Select [Settings/Registration] > [Preferences] > • If the display shows "Response from the host", the [Network] > [TCP/IP Settings] > [IPv4 Settings] > network connection is properly functioning. [PING Command].
Page 939: Operation When Using Uniflow Online
9. Installation Operation when using uniFLOW Online When using uniFLOW Online*, follow the setup procedures on the uniFLOW* Online First Steps Guide (http://www.nt- ware.com/uFO_FS). * China version of "uniFLOW" is called "mdsFLOW".
Page 940 9. Installation When Relocating the Host 4. Turn OFF the main power. Machine 5. Disconnect the power plug of the host machine from When moving the machine using stairs including steps or the power outlet. transporting the machine to a different place using a truck, proceed the steps described below.
Page 941 9. Installation 12. Secure the toner supply cover, front cover, delivery section, and cassette with tape. 13. Place a sheet of A3 paper on the document glass, and then secure the document glass cover (ADF) with tapes. 14. Loosen the 4 adjusters to release fixing the host machine.
Page 942: Installation Outline Drawing
9. Installation Platen Cover Type W Installation Outline Drawing Points to Note at Installation • When installing this equipment to a model without ADF, perform the work from "Installing the Equipment". • When installing this equipment to a model without ADF, use only the Copyboard Cover included in the package.
Page 943 9. Installation CAUTION: Be careful not to drop the ADF. NOTE: The removed screws will be used in step 6.
Page 944 9. Installation NOTE: Use the screws removed in step 2. Binding ; M4x8 NOTE: After completion of the work, perform "Installing the Equipment".
Page 945 9. Installation ● In the case of the Reversal ADF CAUTION: Be careful not to drop the ADF. NOTE: The removed screws will be used in step 6.
Page 946 9. Installation NOTE: Use the screws removed in step 1.
Page 947 9. Installation Binding ; M4x8 NOTE: After completion of the work, perform "Installing the Equipment". ■ Installing the Equipment...
Page 948 9. Installation CAUTION: • Be sure that there is no gap (0.3 mm or less as a guide) between the White Plate and the Index Sheet. • Check that the White Plate is not placed over the Index Sheet. Platen Cover Index Sheet White Plate Reader Unit...
Page 949 9. Installation Turn ON the main power switch.
Page 950: Checking The Contents
9. Installation Stamp Unit-B1 Installation Outline Drawing Checking the Contents It is used for the Single pass ADF. P Tightening M3x12 Binding M3x6 Installation Procedure <Others> • Including guides NOTE: Although pictures or illustrations used for explanation may differ from the actual things, the procedure is the same. Essential Items to Be Performed Before Installation ■...
Page 951 9. Installation CAUTION: Be careful not to damage the [A] part of the Feed Guide with a screwdriver when removing the screw. NOTE: The removed screw will be used in step 7. CAUTION: Be sure to push in the Stamp Ink Cartridge until it clicks. NOTE: The removed part will be used in step 8.
Page 952 9. Installation NOTE: Use the part removed in step 3. P Tightening; M3x12 NOTE: Use the screw removed in step 4. CAUTION: Be careful not to damage the [A] part of the Feed Guide with a screwdriver when tightening the screw. Connect the power plug to the outlet.
Page 953 9. Installation ■ In the case of the Single Pass ADF CAUTION: Be sure to place paper in order to prevent the Copyboard Glass from being damaged when the cover of the document reading area is opened. CAUTION: The removed screw will be used in step 6 to install the solenoid.
Page 954 9. Installation CAUTION: • Be sure to use the screw included in the package. • Be careful not to trap the cables. NOTE: Use the Stamp Cover removed in step 3. CAUTION: Use the screw removed in step 3. Be sure that screws to use is correct. CAUTION: Be sure to store the harness in the guide so as not to P Tightening;...
Page 955: Operation Check
9. Installation CAUTION: Be sure to push in the Stamp Ink Cartridge until it clicks. Connect the power plug to the outlet. Turn ON the power switch. Operation Check 1. Press [Scan and Send] on the Touch Panel Display. 2. Specify the destination and press [Other Functions] >...
Page 956: Points To Note At Installation
9. Installation NFC Kit-C1 Installation Outline Drawing Points to Note at Installation • Do not touch the sensor and PCB components of the Control Panel. • The parts removed in "Removing the Control Panel" will be used in "Installing the Control Panel". •...
Page 957 9. Installation CAUTION: Be sure to place 5 or more sheets of paper to prevent damage. After completing the work, remove papers.
Page 958 9. Installation...
Page 959: Installing The Nfc Kit
9. Installation Installing the NFC Kit TP; M3x4...
Page 960: Installing The Control Panel
9. Installation Installing the Control Panel NOTE: Use the parts removed in "Removing the Control Panel".
Page 961 9. Installation...
Page 962 9. Installation CAUTION: Do not install the screws to the locations with X marks. Tighten screws during the installation of cover in step...
Page 963: Affixing The Nfc Target
9. Installation 3. Enter service mode and set the value to "1". Affixing the NFC Target COPIER > FUNCTION > INSTALL > NFC-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with instructions of the user administrator.
Page 964: Installation Procedure
9. Installation Connection Kit-A1 for Installation Outline Drawing Bluetooth LE Checking the Contents for CN,KR Installation Procedure for US for TW Essential Items to Be Performed Before Installation • Turn OFF the main power of the host machine, and disconnect the power plug from the outlet. WARNING: •...
Page 965 9. Installation NOTE: The removed screw will be used in a later step. NOTE: Use the screw removed in the previous step.
Page 966 9. Installation CAUTION: In countries other than the following countries, it is not necessary to affix the Approval Label. < For US > Affix it over the number on the Wireless LAN Approval Label. A’ B’ A=A’ B=B’ < For CN, KR, and TW > Affix it over the Wireless LAN Approval Label.
Page 967 9. Installation Setting after Installation 1. Connect the power plug of the host machine to the outlet. 2. Turn ON the main power switch. 3. In the following Service Mode, set the value to "1." COPIER > FUNCTION > INSTALL > BLE-USE NOTE: When [System Manager Information Settings] is set, it is required to log in as a system manager in accordance with...
Page 968: Points To Note On Installation
9. Installation Heater Kit-N1 Installation Outline Drawing Points to Note on Installation • When the Cassette Heater PCB as standard is installed to the position to show in "Installation Outline Drawing", replace the Cassette Heater PCB with the Heater PCB bundled in the this product.
Page 969 9. Installation Installation Procedure (When the Cassette Heater PCB as When the Cassette Pedestal is installed, disconnect the Connectors. standard is installed) • 3 Connectors ■ Preparation of the Host Machine Remove the Plug Cover (120V only), and then disconnect the Power Plug. •...
Page 970 9. Installation ■ Installing the Heater PCB Remove the Cassette Heater PCB. (The removed screws will be used in step 1 of "Installing the Heater PCB".) Install the Heater PCB. • 4 Connectors • 1 Screw (RS Tightening; M3x8) (removed at Step •...
Page 971 9. Installation Install the Lower Rear Cover. Install the Connector Cover. • 1 Claw • 1 Screw (W Sems; M3x8) • 4 Screws (RS Tightening; M3x8) Connect the Power Plug, and then install the Plug Cover (120V only). • 1 Screw (TP; M3x6) Connect the Connectors.
Page 972 9. Installation Installation Procedure (When the Cassette Heater PCB as When the Cassette Pedestal is installed, disconnect the Connectors. standard is not installed) • 2 Connectors ■ Preparation of the Host Machine Remove the Plug Cover (120V only), and then disconnect the Power Plug.
Page 973 9. Installation ■ Installing the Heater Kit Remove the Lower Rear Cover. • 4 Screws Open the Front Cover and Front Upper Cover. • 1 Claw Remove the Left Upper Cover. • 1 Screw Cut off the Face Cover of the Rear Cover with side cutters.
Page 974 9. Installation Remove the Left Cover. Install the Heater SW Harness in the Power Cord Bracket. • 3 Screws CAUTION: Install the Heater SW Harness in the correct direction referring to the figure in the Power Cord Bracket. Remove the Left Rear Cover. •...
Page 975 9. Installation Put the longer harness of Heater SW Harness When the Cassette Heater is installed, connect the through the edge saddle on the rear frame, connect connector of the second long branch of the Heater the connector of the Heater SW Harness to JPW104 AC Harness to the Cassette Heater Connector.
Page 976 9. Installation Connect the connector of the shorter harness of the Connect the connector of the Heater DC Harness to Heater SW Harness to J1101 of the Heater PCB. J320 of the DC Controller PCB, and then connect the other end of the connector to J1103 of the Heater PCB.
Page 977 9. Installation Install the Heater AC Harness as shown in the figure. When the Cassette Heater is installed, connect the connector of the Heater AC Harness to J1106 of the Heater PCB. • 3 Wire Saddles • 1 Connector NOTE: When the Cassette Heater is not installed, clamp the Heater AC Harness as shown in the figure.
Page 978 9. Installation Install the Left Rear Cover. Install the Left Upper Cover. • 4 Screws (RS Tightening; M3x8) • 2 Claws • 1 Screw (RS Tightening; M3x8) Install the Left Cover. • 3 Screws (RS Tightening; M3x8) Install the Lower Rear Cover. •...
Page 979 9. Installation Connect the Connectors. (When the Cassette Connect the Power Plug, and then install the Plug Pedestal is installed.) Cover (120V only). • 3 Guides • 1 Screw (TP; M3x6) • 3 Connectors After installing the optional heater, turn ON the Heater Switch.
Page 980: Points To Note Before Installation
9. Installation Reader Heater Unit-J3 Checking the Contents Points to Note Before Installation • The Heater Kit-N1 must be installed before installing this equipment (refer to "Heater Kit-N1" in Installation of the Service Manual). • Although pictures or illustrations used for explanation may differ from the actual things, the procedure is the same.
Page 981 9. Installation NOTE: The procedure is the same even if the Cassette Feeding Unit is not installed. NOTE: For the machines other than 120 V machine, disconnect only the Power Supply Cord. <Only when the Cassette Feeding Unit is installed> NOTE: •...
Page 982 9. Installation J1105...
Page 983 9. Installation <Only when the Cassette Feeding Unit is installed> NOTE: For the machines other than 120 V machine, connect only NOTE: the Power Supply Cord. • If the Cassette Heater is not installed, connect the 2 connectors. • The positions of the connectors differ between the Cassette Feeding Unit and the High Capacity Cassette Feeding Unit.
Page 984 9. Installation ■ Installing the Reader Heater CAUTION: Pull the rear side of the Drive Belt in the direction of the arrow to move the Scanner Box to the center. CAUTION: • Soiling on the glass surface and the White Plate affects reading.
Page 985 9. Installation CAUTION: CAUTION: The shape of insulating sheet may be different. Be sure to hold down the Reader Heater Harness Make sure the Harness Clamps are installed in the because it may interfere with moving of the Scanner correct positions. Box if it is not connected properly.
Page 986 9. Installation NOTE: CAUTION: Install the Cable Clamps in the direction as shown in the Be sure to hold down the Reader Heater Harness figure. because it may interfere with moving of the Scanner Box if it is not connected properly.
Page 987 9. Installation Connect the power plug of the host machine to the power outlet. Turn ON the main power switch.
Page 988: Checking Before Installation
9. Installation ■ Installation Outline Drawing Drum Heater-C1 Checking before Installation ■ Points to Note on Installation • Confirm that the Heater Kit has already been installed in the host machine. • When the cassette heater PCB is installed as standard, replace the cassette heater PCB with the heater PCB in the Heater Kit.
Page 989 9. Installation Installation Procedure 3. Turn the Lock Lever as shown in the figure. Remove the Waste Toner Container. 1. Open the Front Cover. 4. Turn the Developing Pressure Lever. • 1 Screw (The removed screw will be used in step 36.) 2.
Page 990 9. Installation 6. Open the Front Upper Cover, and Remove the Toner 8. Remove the cable from the guide, and pull out the Container. Developing Unit to the position where the connector can be disconnected. Disconnect the connector and remove the Developing Unit.
Page 991 9. Installation 9. Dismount the Developing Stay. 11. Remove the Rear Cover. • 2 Screws (RS Tightening ; M3x8) (The removed • 4 Screws screws will be used in step 20). 12. Remove the Left Rear Cover. • 4 Screws 10.
Page 992 9. Installation 14. When the cassette pedestal is installed, remove the 16. Remove the Left Upper Cover Unit. connectors. • 1 Screw • 3 Connectors • 3 Guides 17. Remove the Left Cover. • 3 Screws 15. Remove the Lower Rear Cover. •...
Page 993 9. Installation 19. Joint the connector of the Supplied Relay Cable to 20. Install the Drum Heater to the host machine. the connector of the Drum Heater. • 2 Screws (RS Tightening ; M3x8) (Use the screws • 1 Connector removed in step 9.) CAUTION: Be careful not to damage the Pre-transfer Guide when...
Page 994 9. Installation 21. Install 2 Wire Saddles to the rear frame, and secure 23. Install the Power Supply Unit. the Drum Heater Harness. • 2 Screws (RS Tightening; M3×8) • 1 Edge Saddle • 12 Connectors 24. Install the Left Cover. •...
Page 995 9. Installation 26. Install the Lower Rear Cover. 28. Install the Connector Cover. • 4 Screws (RS Tightening; M3×8) • 1 Screw (W Sems; M3×8) • 1 Claw 29. Install the Left Rear Cover. • 4 Screws (RS Tightening; M3×8) 27.
Page 996 9. Installation 31. Install the Power cord and Power Cord Clamp 34. Install the Toner Container and close the Front (100/120V model only) . Upper Cover. • 1 Screw (TP ; M3×8) 32. Insert the Developing Assembly as far as the connector can be connected, and connect the connector.
Page 997 9. Installation 36. Turn the Developing Pressure Lever to Secure the 39. Close the Right Cover. Drum Unit. • 1 Screw (TP; M3x8) (use the screw removed in step 40. Turn the environment Heater Switch ON. 37. Install the Waste Toner Container and secure it by turning the Lock Lever.
Page 998: Check Items When Turning Off The Main Power
9. Installation Paper Deck Heater Unit-C1 Checking Before Installation ■ Check Items when Turning OFF the Main Power Check that the main power switch is OFF. 1. Turn OFF the main power switch of the Host Machine. 2. Be sure that control panel display and main power lamp are both turned OFF, and then disconnect the power plug from the outlet.
Page 999 9. Installation Installation Procedure 3. Insert screwdrivers into the hole at rear left side of the Compartment and then release the lever to open CAUTION: Check that the main power switch is OFF and the power plug is disconnected from the outlet. NOTE: Insert screwdrivers into the hole indicated by the arrow.
Page 1000 9. Installation 5. Cut the Face Cover from the Rear Cover. 6. Remove the Right Cover. • 5 Screws 7. Loosen the 2 screws and then remove the Upper Left Cover. CAUTION: Be sure to remove the Face Cover properly so that no burr is formed.