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Summary of Contents for Heat Storm HS-1500-PHXG-WI
- Page 1 User manual Model: HS-1500-PHXG-WI 1500 W | Forced air Quartz infrared element...
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Page 2: Table Of Contents
Troubleshooting guide �����������������������������������������������������������������������������16 Return policy ���������������������������������������������������������������������������������������������18 1-year limited warranty ���������������������������������������������������������������������������18 Thank you and congratulations on your Heat Storm Infrared Heater! Please read and keep all safety and use instructions. Should you have any questions or concerns, please don't hesitate to reach out to us at 435-752-6611 or cs@heatstorm�com�... -
Page 3: Important Instructions
• Heat Storm Infrared Heaters are considered to be an appliance� Each heater and appliance should be on its own circuit� •... - Page 4 CAUTION • To prevent electric shock, match the wide blade of the plug to the wide slot and fully insert� • To disconnect, turn controls off, wait for the fan to stop, and then remove the plug� • Do not insert foreign objects into ventilation or exhaust openings to prevent electric shock, fire, or heater damage.
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Page 5: Installation Instructions
Basement or garage use The heater can be utilized in a finished basement with drywall and carpet� For other scenarios, consider Heat Storm Outdoor Infrared Heaters� Visit heatstorm�com for details� Vaulted or cathedral ceilings The heater can be used with vaulted or cathedral ceilings� However, initial room heating may take longer�... -
Page 6: Power Connection Guidelines
POWER CONNECTION GUIDELINES Heat Storm Infrared Heaters are considered to be an appliance� Each heater and appliance should be on its own circuit� Plug the heater directly into a wall outlet; do not use extension cords, surge protectors, or relocatable power taps� This heater is designed for standard 120-volt outlets and should only be connected to a proper 2-prong polarized outlet�... -
Page 7: Tools Needed For Installation
TOOLS NEEDED FOR INSTALLATION • 3/16” drill bit • Philips screwdriver WALL INSTALLATION (REQUIRED) Missing parts? Email us at cs@heatstorm.com Attach the two anchors to the bottom of the heater by sliding them into place� Select a suitable wall for your heater, ensuring there is at least a 41/2"... - Page 8 Drill holes using the 3/16” drill bit and insert the drywall anchors into the holes� Begin by inserting the top two screws, leaving a 3/16" gap to the wall� Hang the heater onto the top two screws� Finally, screw in the remaining two screws into the bottom base anchor holes to securely mount the...
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Page 9: Operations & Controls
Operations & controls Turn heater on/off Press the power icon to alternate between on and off� Factory reset Power off heater and allow time for elements to cool� Unplug and plug in heater� Within 1 minute of plugging in heater, press and hold on/off icon for until the heater beeps to reset the heater to factory settings�... - Page 10 Selecting Celsius & Fahrenheit Press the + and - icons at the same time to switch between Celsius and Fahrenheit� NOTE: Switching between °C and °F can only be performed using the control panel on the heater, and is not available using the remote control. Change working mode Press the lightning bolt/volume button to toggle between low, auto, and high working modes�...
- Page 11 Pair external thermostat Press and hold the volume/thermometer icon for 5 seconds to pair the Heat Storm External Thermostat� The light will start to blink red to show it is in discovery mode� Next, press and hold the button on the back of the external thermostat for 5 seconds until you hear a beep�...
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Page 12: Need Help
Wi-Fi® setup SMART LIFE APP Manage your Heat Storm Smart Heater conveniently anytime and anywhere you desire� With just a tap of your finger, you can adjust temperatures, create schedules, set a child lock, and ensure warmth according to your preferences�... -
Page 13: Easy Connect
EASY CONNECT *Ensure your phone's Wi-Fi, Bluetooth®, and location functions are all activated. Add device When the machine is on, press and hold the Wi-Fi/sun button on the control panel for 5 seconds until the Wi-Fi indicator light begins flashing slowly. Add the appliance in the app: i�... -
Page 14: Maintenance
Maintenance WASHABLE LIFETIME FILTER SYSTEM Heat Storm Infrared Heaters feature a user-friendly, washable lifetime filter. It is advised to clean the filter monthly or as necessary. You can clean the filters with tap water or a vacuum using the following instructions: Vacuum method Gently pass the vacuum wand over the filter cover. - Page 15 HEATER MALFUNCTION OR DAMAGE DO NOT operate if the following occurs: • Heater has a damaged cord or plug� • After the heater malfunctions� • Heater has been dropped or damaged in any manner� Turn off the heater, disconnect the cord, and have heater inspected by an electrician before reusing�...
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Page 16: Troubleshooting Guide
Troubleshooting guide RECALIBRATING YOUR HEATER If your heater is not working like normal, try resetting it� Heaters are like other electronics, sometimes they need a reboot (refer to the factory reset on page 9)� If an issue persists, contact customer service at 435-752-6611�... -
Page 17: Error Codes
All thermostats vary in their temperature setting� In most cases, the central heating thermostat is not as accurate as your Heat Storm thermostat� The location of the temperature censor can also alter the thermostat reading�... -
Page 18: Return Policy
Returns & exchanges 30 DAY RETURN POLICY Heaters purchased directly from EnergyWise Solutions can receive a refund of the total sales amount if the following conditions are met within 30 days: 1. Product is in new condition� 2. Product is packed in the original manufacturers box and packing material�... - Page 19 WARRANTY REDEMPTION Reach out to Heat Storm customer service at 435-752-6611 during the warranty period� Please have your sales receipt, purchase location, and product model information ready� Troubleshooting support will be offered over the phone�...
- Page 20 Need help? 435-752-6611 cs@heatstorm�com heatstorm�com...
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