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EXFO EY9428 User Manual
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EXFO EY9428 User Manual

EXFO EY9428 User Manual

Fiber inspection tool
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User Guide
FIP-200
Fiber Inspection Tool
www.EXFO.com

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Summary of Contents for EXFO EY9428

  • Page 1 User Guide FIP-200 Fiber Inspection Tool www.EXFO.com...
  • Page 2 Copyright © 2024 EXFO Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of EXFO Inc.

  • Page 3: Table Of Contents

    1 Introducing the FIP-200 ................1 Main Features .........................1 Available Configurations ......................2 LED Indicators Description ......................4 Power Sources ........................6 EXFO License Agreement ......................7 Open Source License Agreement ....................7 Technical Specifications ......................7 Conventions ..........................8 2 Safety Information ..................9 General Safety Information .....................9 Other Safety Symbols on Your Unit ..................11...
  • Page 4 Updating the Software With a Wi-Fi Connection ..............58 Sharing Information With the Technical Support Group With a Wi-Fi Connection ....61 Viewing System Information ....................64 Accessing the User Documentation for the EXFO Exchange Mobile Application ....66 6 Maintenance ....................67 Cleaning Lenses ........................68 Battery Maintenance Recommendations ................72...
  • Page 5 Liability ..........................97 Exclusions ..........................97 Certification ..........................97 Service and Repairs .......................98 EXFO Service Centers Worldwide ..................99 A Interpreting LED Colors and Behaviors ........... 101 Inspection and Wireless Communications ................102 Software, Hardware and Recovery Operation Errors ............104 Software Update, Recovery Operation and Support Package Upload .........105 Index ......................

  • Page 6: Regulatory Information

    USA Electromagnetic Interference Regulatory Statement Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards. The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7 Regulatory Information Canada Electromagnetic Interference Regulatory Statement This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. Cet équipement génère, utilise et peut émettre de l'énergie radio-fréquence et, s'il n'est pas installé...
  • Page 8 Regulatory Information This is a class A, group 1 product. Ceci est un produit de classe A, groupe 1. Class A equipment: Equipment that is, by virtue of its characteristics,  highly unlikely to be used in a residential environment, including a home business shall be classified as class A and shall comply with the class A limits specified in the applicable ICES standard.
  • Page 9 Regulatory Information Group 1 equipment: group 1 contains all equipment which is not  classified as group 2 equipment, and includes equipment such as laboratory and scientific equipment, industrial process, measurement and control equipment. Group 2 equipment: group 2 contains all ISM RF equipment in which radio-frequency energy in the frequency range 9 kHz to 400 GHz is intentionally generated and used or only used locally, in the form of electromagnetic radiation, inductive and/or capacitive coupling, for the...
  • Page 10 Regulatory Information EU and UK Electromagnetic Compatibility Regulatory Statement Warning: This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Your product is suitable for use in industrial electromagnetic environments.
  • Page 11 Regulatory Information (2) this device must accept any interference received, including interference that may cause undesired operation. Use in Specific Environments: The use of wireless products in hazardous locations is limited by the  constraints posed by the safety directors of such environments. The use of wireless products on airplanes is governed by the Federal ...
  • Page 12 Regulatory Information EU and UK Wireless Compliance Related Information Your unit is designed to operate in the Bluetooth and WLAN 2.4 GHz bands, and at 13.56 MHz for NFC/RFID. The information about the Bluetooth and Wi-Fi frequency bands is as follows: Bluetooth: Between the frequencies 2402 MHz - 2480 MHz.
  • Page 13 Regulatory Information Simplified EU and UK Declaration of Conformity Hereby, EXFO declares that the radio equipment type “FIP-200” is in compliance with European Directive 2014/53/EU and the UK legislation S.I. 2017/1206 Radio Equipment Regulations 2017. The full text of the declaration of conformity is available at the following Internet address: www.exfo.com/en/resources/legal-documentation.
  • Page 14 Regulatory Information Japan Wireless Compliance Related Information Your unit is designed to operate in the Bluetooth and WLAN 2.4 GHz bands. The information about the Bluetooth and Wi-Fi frequency bands is as follows: Bluetooth: Channels 1 through 13 - Between the frequencies 2412 MHz ...

  • Page 15: Introducing The Fip-200

    The FIP-200 is a portable tool for inspecting optical fiber and cable ends. Its built-in five rating LED (light emitting diode) system provides quick inspection results. You can use the FIP-200 as a standalone unit or with the EXFO Exchange mobile application. Main Features Your unit offers the following features: Ergonomic design ...

  • Page 16: Available Configurations

    Introducing the FIP-200 Available Configurations Available Configurations You can use your FIP-200 with either a short-reach or a long-reach optical head. The table below outlines the two possible configurations available for your unit. To change your unit’s optical head, see Changing Your Unit’s Optical Head on page 20.
  • Page 17 Introducing the FIP-200 Available Configurations Side view (long-reach optical head model shown) Battery LED On/off & capture Retaining nut button Optical head Five rating LEDs Tip (SC model shown) Eyelet for hand strap Bottom view USB 2.0 Type-C connector for battery charging (see Power Sources on page 6) Eyelet for hand strap...

  • Page 18: Led Indicators Description

    Note: The battery LED may remain off if the external power source used to charge your unit’s battery is not powerful enough. Note: You can check your unit’s current battery level by using the EXFO Exchange mobile application. For more information, see Checking the Battery Level on page 57.
  • Page 19 Introducing the FIP-200 LED Indicators Description Unit Status Meaning Not connected The unit is not connected to an external to an external power source. power source Red, steady The battery level is low, and the unit will shut down unless it is connected to an external power source.

  • Page 20: Power Sources

    Introducing the FIP-200 Power Sources Power Sources The FIP-200 operates with the following power sources: Indoor use only: USB power adapter connected to a power outlet  (fastest way to charge the battery). Note: Connecting your unit to a USB-A port with the proper cable will still consume battery power.

  • Page 21: Exfo License Agreement

    The EXFO license agreement is also available in other languages. Open Source License Agreement To obtain the open source license agreement, visit the EXFO Web site at www.exfo.com/en/support. Technical Specifications To obtain this product’s technical specifications, visit the EXFO website at www.exfo.com.

  • Page 22: Conventions

    Introducing the FIP-200 Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.

  • Page 23: Safety Information

    ARNING Use only accessories designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications or contact EXFO.
  • Page 24 General Safety Information MPORTANT Refer to the documentation provided by the manufacturers of any accessories used with your EXFO product. It may contain environmental and/or operating conditions limiting their use. MPORTANT When you see the following symbol on your unit...

  • Page 25: Other Safety Symbols On Your Unit

    Safety Information Other Safety Symbols on Your Unit Other Safety Symbols on Your Unit One or more of the following symbols may also appear on your unit. Symbol Meaning Direct current Alternating current The unit is equipped with an earth (ground) terminal. The unit is equipped with a protective conductor terminal.

  • Page 26: Electrical Safety Information

    ES1 circuits only. Use only the listed and certified USB power adapter provided by  EXFO with your unit. It provides reinforced insulation between primary and secondary, and is suitably rated for the country where the unit is sold.
  • Page 27 Safety Information Electrical Safety Information AUTION Position the unit so that the air can circulate freely around it.  When you use the unit outdoors, ensure that it is protected  from liquids, dust, direct sunlight, precipitation, and full wind pressure.
  • Page 28 Safety Information Electrical Safety Information Equipment Ratings Overvoltage category unit: I  USB power adapter: II  Measurement category Not rated for measurement categories II, III, or IV Input power unit: 5 V ; 2 A  USB power adapter: 100 - 240 V ;...

  • Page 29: Getting Started With Your Unit

    Getting Started with Your Unit Turning on Your Unit Your unit uses LEDs to communicate specific information such as battery power, inspection results and maintenance operations through various colors and animations (see the section about interpreting the rating LED colors and behaviors for more information). To turn on the unit: Press the capture button.
  • Page 30 Bluetooth technology. Note: Before performing the very first test with your FIP-200, EXFO recommends connecting your unit to the EXFO Exchange mobile application to synchronize the date, time, and time zone.

  • Page 31: Turning Off Your Unit

    Getting Started with Your Unit Turning off Your Unit Turning off Your Unit Turning off your unit (shutdown) completely cuts power needed to sustain its operational components. The unit will perform a complete restart routine the next time you use it. You should perform a shutdown if you do not intend to use your unit for several hours.

  • Page 32: Changing Your Unit's Inspection Tip

    Getting Started with Your Unit Changing Your Unit’s Inspection Tip Changing Your Unit’s Inspection Tip You can change the inspection tip of your unit to match the type of connector you need to inspect. To change your unit’s inspection tip: 1.
  • Page 33 Getting Started with Your Unit Changing Your Unit’s Inspection Tip 4. Align the arrow on the new inspection tip with the arrow on the optical head. Slide the inspection tip towards the optical head and over the unsecured lock. until it stops. Alignment arrows 5.

  • Page 34: Changing Your Unit's Optical Head

    Getting Started with Your Unit Changing Your Unit’s Optical Head Changing Your Unit’s Optical Head You can change the optical head on your unit based on the type of inspection needed, such as switching from a short-reach to a long-reach configuration.
  • Page 35 Getting Started with Your Unit Changing Your Unit’s Optical Head 3. Align the anchoring pin on the new optical head with the slot on your unit, then gently place the optical head back in position. Optical head anchoring pin Anchoring slot Fiber Inspection Tool...
  • Page 36 Your unit is now ready to use. MPORTANT When changing the optical head type (e.g., from long reach to short reach or vice versa), specify the new type using the EXFO Exchange mobile application. For more information, see Selecting the Optical Head Type on page 55.

  • Page 37: Cleaning And Connecting Optical Fibers

    To ensure maximum power and to avoid erroneous readings: Always inspect fiber ends and make sure that they are clean as  explained below before inserting them into the port. EXFO is not responsible for damage or errors caused by bad fiber cleaning or handling.
  • Page 38 EXFO uses good quality connectors in compliance with EIA-455-21A standards. To keep connectors clean and in good condition, EXFO strongly recommends inspecting them with a fiber inspection scope (or probe) before connecting them. Failure to do so may result in permanent damage to the connectors and degradation in measurements.

  • Page 39: Temperature Management

    Getting Started with Your Unit Temperature Management Temperature Management The internal temperature of your unit will vary with the ambient temperature, but also with the type of tests you perform and their intensity. In high-temperature conditions, your unit could cancel the startup process or stop working.

  • Page 41: Inspecting Fiber Ends

    Inspecting Fiber Ends You can inspect fiber ends with your FIP-200 as a standalone unit or with the EXFO Exchange mobile application. ARNING Never look directly into a live fiber. It could cause serious eye  damage. Always use your FIP-200 Fiber Inspection Tool.
  • Page 42 Inspecting Fiber Ends Inspecting Single-Fiber Connectors To inspect single-fiber connectors: 1. If you have not already done so, remove the protective cap. 2. If applicable, ensure that the proper optical head is installed on your unit. For more information, see .Changing Your Unit’s Optical Head on page 20.
  • Page 43 After a few seconds, the LED closest to the optical head will turn steady blue, indicating that your unit is ready for a new capture. Note: You can view the synchronized inspection results on the EXFO Exchange application. For more information on viewing results with a smart device, see Viewing Test Results With the Smart Device on page 43.
  • Page 44 Red, 4 LEDs, from providing a rating. Hold the FIP-200 straight and blinking retry. Red, 3 LEDs, The focus quality level is too low to provide an EXFO blinking rating. A hardware error has occurred. Contact the EXFO Red, yellow,...

  • Page 45: Working With The Exfo Exchange Application

    From your iOS-based smart device, open the App Store (usually App Store icon). 3. From the Play Store or the App Store, search for EXFO or EXFO Exchange to localize the EXFO Exchange mobile application. 4. Start the installation and follow the on-screen instructions.

  • Page 46: Establishing Or Deleting A Connection With A Smart Device Via The Bluetooth Technology

    EXFO Exchange application. To establish a connection via the Bluetooth technology: 1. If it is not already done, install the EXFO Exchange application on your smart device (see Installing the EXFO Exchange Application on Your Smart Device on page 31).
  • Page 47 Working with the EXFO Exchange Application Establishing or Deleting a Connection With a Smart Device Via the Bluetooth Technology 2b. From the main menu, tap Test units. 2c. From the Test units screen, tap the Connect a test unit button.
  • Page 48 Working with the EXFO Exchange Application Establishing or Deleting a Connection With a Smart Device Via the Bluetooth Technology 2d. From the list of available nearby FIP-200 units, tap the item corresponding to the serial number of the desired unit.
  • Page 49 Working with the EXFO Exchange Application Establishing or Deleting a Connection With a Smart Device Via the Bluetooth Technology 3. Tap Forget this test unit. The smart device has disconnected from the FIP-200 and is ready to connect to another unit.

  • Page 50: Enabling Or Disabling The Wireless Communication

    Note: Bluetooth connectivity is not available when your unit is turned off or is in sleep mode. You can enable or disable the Wi-Fi connection from the EXFO Exchange application. Note: By default, the Wi-Fi communication deactivates each time you turn on your unit.
  • Page 51 Connection With a Smart Device Via the Bluetooth Technology on page 32). 2. On the smart device, open the EXFO Exchange application. 3. From the main menu, tap Test units. 4. From the Test units screen, tap the settings icon corresponding to your FIP-200 unit.
  • Page 52 Working with the EXFO Exchange Application Enabling or Disabling the Wireless Communication 5. From your unit’s Settings page, tap Test unit Wi-Fi to configure a Wi-Fi network. 6. Use the Test unit Wi-Fi toggle to enable or disable the Wi-Fi communication.

  • Page 53: Working With A Wireless Network

    Working With a Wireless Network Working With a Wireless Network Note: You need a smart device equipped with the EXFO Exchange application to configure wireless networks to which your unit will be able to connect later. By connecting your unit to a wireless network, you can check for updates, download these updates and install them (see on page 82).
  • Page 54 Configuring a Wireless Network Before being able to connect your unit to a Wi-Fi network, you must first configure the desired networks with the EXFO Exchange application. Once the configuration and first connection are successful, the configured network is automatically added to the list of possible networks on your unit.
  • Page 55 Working with the EXFO Exchange Application Working With a Wireless Network 4. From the main menu, tap Test units. 5. From the Test units screen, tap the settings icon corresponding to your FIP-200 unit. 6. Tap Test unit Wi-Fi. Fiber Inspection Tool...
  • Page 56 Working with the EXFO Exchange Application Working With a Wireless Network 7. Tap the item corresponding to the wireless network that you want to configure. Secured network (identified by a lock icon) Signal strength 8. If the network is protected by a network security key (password), enter 9.

  • Page 57: Viewing Test Results With The Smart Device

    Viewing Test Results With the Smart Device Viewing Test Results With the Smart Device You can view the results of your tests using the EXFO Exchange application, which automatically manages them across 100 test points, labeled from FIP-000 to FIP-099. Your unit saves all successful captures automatically.
  • Page 58 Working with the EXFO Exchange Application Viewing Test Results With the Smart Device 3. From the main menu, tap Results. 4. From the list of captures, tap a result for more information. FIP-200...
  • Page 59 Working with the EXFO Exchange Application Viewing Test Results With the Smart Device 5. Scroll down the screen for more information. Tap the arrow to return to the Results page. Fiber Inspection Tool...

  • Page 60: Clearing All Data

    You can delete all of the captures stored on your unit using the EXFO Exchange application. Prior to clearing all data, you may want to share the captures with EXFO for troubleshooting purposes. For more information, see Sharing Information With the Technical Support Group With a Wi-Fi Connection on page 61.
  • Page 61 Working with the EXFO Exchange Application Clearing All Data 4. From the Test units screen, tap the settings icon corresponding to your FIP-200 unit. 5. From your unit’s Settings page, tap Reset options. Fiber Inspection Tool...
  • Page 62 Working with the EXFO Exchange Application Clearing All Data 6. Tap the Clear all data menu option. Confirm the action when prompted. After clearing the data, the Stored results in the Settings page resets to zero. 7. Tap the arrow to return to the Settings menu.

  • Page 63: Resetting All Settings

    Working with the EXFO Exchange Application Resetting all Settings Resetting all Settings You can reset all settings on your unit to their default values using the EXFO Exchange application. Note: Resetting your unit’s settings will not change the optical head type setting.
  • Page 64 Working with the EXFO Exchange Application Resetting all Settings 4. From the Test units screen, tap the Settings icon corresponding to your FIP-200 unit. 5. From your unit’s Settings page, tap Reset options. FIP-200...
  • Page 65 Working with the EXFO Exchange Application Resetting all Settings 6. Tap the Reset settings menu option. 7. A confirmation message will appear. Your unit will then shut down and restart automatically. The five rating LEDs will blink in blue, prompting you to confirm the Bluetooth connection.

  • Page 66: Configuring The Sleep Mode

    The unit will not enter sleep mode while you are using it.  To configure the sleep mode: 1. On the smart device, open the EXFO Exchange application. 2. Ensure that a Bluetooth connection has already been established between your unit and a smart device (see Establishing or Deleting a Connection With a Smart Device Via the Bluetooth Technology on page 32).
  • Page 67 Working with the EXFO Exchange Application Configuring the Sleep Mode 3. From the main menu, tap Test units. 4. From the Test units screen, tap the settings icon corresponding to your FIP-200 unit. Fiber Inspection Tool...
  • Page 68 Working with the EXFO Exchange Application Configuring the Sleep Mode 5. From your unit’s Settings page, tap Sleep. 6. Select the desired number of minutes, then tap X to return to the Settings screen. The new value is taken into account immediately.

  • Page 69: Selecting The Optical Head Type

    Your unit defaults to the long reach optical head type. To select the optical head type: 1. On the smart device, open the EXFO Exchange application. 2. Ensure that a Bluetooth connection has already been established between your unit and a smart device (see Establishing or Deleting a Connection With a Smart Device Via the Bluetooth Technology on page 32).
  • Page 70 Working with the EXFO Exchange Application Selecting the Optical Head Type 5. From your unit’s Settings page, tap Optical head. 6. Select the optical head type, then tap the arrow to return to the settings page. The new value is taken into account immediately.

  • Page 71: Checking The Battery Level

    Checking the Battery Level Checking the Battery Level You can check your unit’s current battery level using the EXFO Exchange mobile application. Note: Turn on your unit and make sure it is not in sleep mode to check the battery level.

  • Page 72: Updating The Software With A Wi-Fi Connection

    Updating the Software With a Wi-Fi Connection Updating the Software With a Wi-Fi Connection You need a smart device equipped with the EXFO Exchange mobile application to configure a wireless network, connect your unit to it, and then receive the available updates.
  • Page 73 Working with the EXFO Exchange Application Updating the Software With a Wi-Fi Connection MPORTANT For a trouble-free update, ensure that you connect your unit to a power outlet and that your unit remains on during the entire process. To update the software: 1.
  • Page 74 The table below outlines the possible LED colors and behaviors during the software update process. Color/Behavior Meaning Orange, 1 LED, The software download and installation process is in circling progress. Red, 5 LEDs, A software update error has occurred (see the EXFO blinking Exchange mobile application for more information). FIP-200...

  • Page 75: Sharing Information With The Technical Support Group With A Wi-Fi Connection

    Sharing Information With the Technical Support Group With a Wi-Fi Connection After contacting EXFO for support, you may need to share captures with the technical support group for further investigation. The following information of up to the 100 most recent captures is shared with EXFO: The unit’s serial number...
  • Page 76 Working with the EXFO Exchange Application Sharing Information With the Technical Support Group With a Wi-Fi Connection 4. From the main menu, tap Test units. 5. From the Test units screen, tap the settings icon corresponding to your FIP-200 unit.
  • Page 77 Working with the EXFO Exchange Application Sharing Information With the Technical Support Group With a Wi-Fi Connection 6. Scroll down to the Help & Support section and tap Share captures with EXFO. 7. Follow the on-screen instructions to complete the capture sharing process.

  • Page 78: Viewing System Information

    Working with the EXFO Exchange Application Viewing System Information Viewing System Information With the EXFO Exchange mobile application, you can easily access important information such as your unit's model, serial number, and software and hardware versions. You can also find the contact information if you ever need to reach EXFO.
  • Page 79 Working with the EXFO Exchange Application Viewing System Information 3. From the Test units screen, tap the Settings icon corresponding to your FIP-200 unit. 4. Scroll down to the About section to view the system information. Fiber Inspection Tool...

  • Page 80: Accessing The User Documentation For The Exfo Exchange Mobile Application

    Working with the EXFO Exchange Application Accessing the User Documentation for the EXFO Exchange Mobile Application Accessing the User Documentation for the EXFO Exchange Mobile Application Access the user documentation for the EXFO Exchange mobile application directly from the app.

  • Page 81: Maintenance

    Maintenance To help ensure long, trouble-free operation: Always inspect fiber-optic connectors before using them and clean  them if necessary. Keep the unit free of dust.  Clean the unit casing and front panel with a cloth slightly dampened  with water.

  • Page 82: Cleaning Lenses

    MPORTANT EXFO recommends to clean the lenses only when necessary, beginning with the parts that are the most exposed to dust and dirt. For example, the lens that is located at the end of the optical head (just behind the SmarTip) can need cleaning, but not the other lenses.
  • Page 83 Maintenance Cleaning Lenses To clean lenses: 1. If necessary, remove the protective cap. 2. Turn the inspection tip counterclockwise by a quarter turn. 3. Pull the inspection tip away from the optical head to remove it. Optical head Fiber Inspection Tool...
  • Page 84 Maintenance Cleaning Lenses 4. Clean the lens at the end of the optical head. Lens 5. Align the arrow on the inspection tip with the arrow on the optical head. Slide the inspection tip towards the optical head and over the unsecured lock.
  • Page 85 Maintenance Cleaning Lenses 6. Turn the tip clockwise by a quarter turn until it clicks into place over the pin on the optical head. The alignment arrow will then line up with the secured lock on the optical head. Your unit is now ready to use. Fiber Inspection Tool...

  • Page 86: Battery Maintenance Recommendations

    Your unit uses the following type of batteries: Lithium-ion (Li-ion). These are batteries with built-in protection that have been especially designed for EXFO. For this reason, you can only replace them with EXFO-approved batteries of the same type and model.
  • Page 87 Maintenance Battery Maintenance Recommendations At EXFO, we take the safety of our customers very seriously and want  to make sure any battery replacement is done properly. The batteries of all EXFO-branded products are tested, certified, and in compliance with these international safety standards: United Nations (UN) Transport Regulations UN38.3: Covers battery...

  • Page 88: Recharging The Battery

    Your unit uses one lithium-ion (Li-ion) battery. ARNING Use only the listed and certified USB power adapter provided by EXFO with your unit. It provides reinforced insulation between primary and secondary, and is suitably rated for the country where the unit is sold.
  • Page 89 Maintenance Recharging the Battery To recharge the battery: Connect the unit to a power outlet using the USB power adapter (fastest way to charge the battery). Note: If you connect your unit to a USB-A port with the proper USB cable, the unit will still consume battery power.

  • Page 90: Replacing The Battery

    Your unit uses a lithium-ion (Li-ion) battery with built-in  protection that has been especially designed for EXFO. For this reason, you can only replace it with batteries of the same type and model. The use of other batteries may damage your unit and compromise your safety.
  • Page 91 Maintenance Replacing the Battery AUTION Electrostatic discharge (ESD) damage can cause complete or intermittent equipment failures. Always use an ESD-preventive wrist or ankle strap when  replacing the battery. Ensure that the antistatic strap makes good skin contact and that the end of its wire is grounded properly.
  • Page 92 Maintenance Replacing the Battery 4. Place the unit on a flat surface, like a table, with the side panel containing the five Phillips screws facing up. 5. Locate the five round-headed screws on the unit’s case. Use a Phillips-head screwdriver to turn the screws counterclockwise until they are loose, then remove them.
  • Page 93 Maintenance Replacing the Battery 6. Hold the panel by its sides and pull it up to remove it. 7. Gently pull down on the battery connector to disconnect it from its socket. Battery Battery wires Socket for battery connector Battery connector Fiber Inspection Tool...
  • Page 94 Maintenance Replacing the Battery 8. Pull the battery up to remove it. 9. Position the new battery with the wire connection on the left side and align the battery connector with the socket in your unit’s case. Battery connector Battery wires Battery FIP-200...
  • Page 95 Maintenance Replacing the Battery 10. Push the new battery toward the bottom of the case until it stops. 11. Carefully place the battery wires around the two mounting holes and under the battery. Socket for battery connector Battery wires Mounting hole Battery Mounting hole AUTION...
  • Page 96 Maintenance Replacing the Battery 12. Connect the battery connector to the corresponding socket. 13. Carefully place the side panel back on the unit, ensuring it aligns properly with the other side. Adjust the panel slightly if needed to eliminate any gaps between both sides. 14.

  • Page 97: Recycling And Disposal

    This symbol on the product means that you should recycle or dispose of your product (including electric and electronic accessories) properly, in accordance with local regulations. Do not dispose of it in ordinary garbage receptacles. For complete recycling/disposal information, visit the EXFO Web site at www.exfo.com/recycle. Fiber Inspection Tool...

  • Page 99: Troubleshooting

    Troubleshooting Solving Common Problems Problem Possible Cause Solution My unit does not start. The battery is Connect the unit to an external completely discharged power source to recharge the (if the battery level battery. If the battery is no longer allows it, the battery LED charging properly, you may need to will remain red for a few...
  • Page 100 USB power adapter is defective. In this case, try replacing the adapter. You can purchase new USB power adapters from EXFO. Ambient temperature is In this case, the battery LED is blue too high or too low.
  • Page 101 If the password is no longer valid, you will have to update it using the EXFO Exchange application (see Working With a Wireless Network on page 39). Ensure that the network is ...

  • Page 102: Restoring Your Unit To Normal Operation

    Troubleshooting Restoring Your Unit to Normal Operation Restoring Your Unit to Normal Operation If you encounter major issues with your unit, such as unusual behavior, you can restore it to its original state as it was when purchased. Optical head Capture button Five rating LEDs AUTION...
  • Page 103 Troubleshooting Restoring Your Unit to Normal Operation To restore your unit to normal operation: 1. Make sure your unit is completely off, not just in sleep mode. If needed, turn it off by pressing and holding the capture button. Release the button once the five rating LEDs blink quickly in red.
  • Page 104 DO NOT TURN OFF your unit while the recovery operation is underway. Doing so may damage your unit. Damaged units will need to be sent back to EXFO for repair. 6. Wait for the recovery operation to complete. During the process, the five rating LEDs will light up yellow and display an animation.
  • Page 105 Blue, 1 LED, The unit is starting up. alternate blinking Blue, 5 LEDs, A Bluetooth connection was requested from the quick blinking EXFO Exchange application. Blue, 1 LED, The unit is ready to take a capture. steady Fiber Inspection Tool...

  • Page 106: Accessing The Online Documentation

    You can access the user guide anytime from your smart device by scanning the QR code on your unit. Note: The user guide is also available from the EXFO Web site (www.exfo.com) for download in PDF format. To access the user guide with the QR code: Scan the QR code on your unit with a smart device to access the user guide from the EXFO support page.

  • Page 107: Contacting The Technical Support Group

    Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.

  • Page 108: Transportation

    Troubleshooting Transportation Transportation Maintain a temperature range within specifications when transporting the unit. Transportation damage can occur from improper handling. The following steps are recommended to minimize the possibility of damage: Pack the unit in its original packing material when shipping. ...

  • Page 109: Warranty

    Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.

  • Page 110: Gray Market And Gray Market Products

    (hereafter unauthorized intermediary). EXFO considers that a product originates from the gray market (hereafter gray market product) in the following situations: A product is sold by an unauthorized intermediary.

  • Page 111: Liability

    Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.

  • Page 112: Service And Repairs

    5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.

  • Page 113: Exfo Service Centers Worldwide

    Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuhai, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: https://www.exfo.com/en/services/field-network-testing/ exfo-service-centers. Fiber Inspection Tool...

  • Page 115: A Interpreting Led Colors And Behaviors

    Interpreting LED Colors and Behaviors The following tables show the possible colors, behaviors and meanings of the five rating LEDs on the FIP-200. The possible LED colors and behaviors are categorized as follows: Inspections and wireless communications  Software, hardware and recovery operation errors ...

  • Page 116: Inspection And Wireless Communications

    Fail status. Consider replacing the connector after Red, 2 LEDs, multiple cleaning attempts (see Inspecting steady Single-Fiber Connectors on page 27). Red, 3 LEDs, The focus quality level is too low to provide an EXFO blinking rating. Hold the FIP-200 and retry. FIP-200...
  • Page 117 Pass status. The connector is clean and in good Green, 5 LEDs, condition (see Inspecting Single-Fiber Connectors on steady page 27). The EXFO Exchange application requests confirmation for a new Bluetooth connection Blue, 5 LEDs, (see Establishing or Deleting a Connection With a quick blinking Smart Device Via the Bluetooth Technology on page 32).

  • Page 118: Software, Hardware And Recovery Operation Errors

    Group (see Contacting the Technical Support Group color blinking on page 93). Red, 5 LEDs, A software update error has occurred (see the EXFO blinking Exchange mobile application for more information). Red, 5 LEDs, The unit failed to perform the recovery operation.

  • Page 119: Software Update, Recovery Operation And Support Package Upload

    Interpreting LED Colors and Behaviors Software Update, Recovery Operation and Support Package Upload Software Update, Recovery Operation and Support Package Upload Color/Behavior Meaning Orange, 1 LED, The user has held the capture button long enough to steady launch the recovery operation. Green, 1 LED, The recovery operation confirmation is awaiting user Orange, 4 LEDs,...

  • Page 121: Index

    ....36 establishing connection ......32 equipment returns........98 frequency band data ....xi, xii, xiv EXFO Exchange application, installation ..31 button, on/off ........3, 4, 77 EXFO license agreement ........ 7 external power supply ......12, 74 capacitors............
  • Page 122 76, 77 bank............75 inspection tips, changing ......18 button ........... 3, 4, 77 installing see also battery EXFO Exchange application ....31 see also USB power adapter software ..........58 sources........... 14 internal temperature ........6 supply ..........12, 74 IPv4 wireless routers, characteristics....
  • Page 123 ............88 software update ........58 ventilation ........... 13 wireless communication ......36 wireless network........39 shipping to EXFO ........98 shutting down..........17 warranty signal strength, Wi-Fi ......40, 42 certification..........97 sleep mode..........17 exclusions ..........97 software, installing and upgrading .....
  • Page 126 · info@EXFO.com CORPORATE HEADQUARTERS 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA Tel.: 1 418 683-0211 · Fax: 1 418 683-2170 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2024 EXFO Inc. All rights reserved. Printed in Canada (2024-08)