NETGEAR R6700AXv3 User Manual
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NETGEAR R6700AXv3 User Manual

NETGEAR R6700AXv3 User Manual

4-stream ax1800 wifi 6 router
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User Manual
4-Stream AX1800 WiFi 6 Router
Model RAX9 and Model R6700AXv3
October 2024
202-12762-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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  • Page 1 User Manual 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NETGEAR, Inc. October 2024 350 E. Plumeria Drive 202-12762-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack your router................9 Front LEDs..................10 Back panel..................12 Router label..................13 Position your router................13 Cable your router................14 Chapter 2 Connect to the Router Network and Access the Router Connect to the router network............17 Connect to the router WiFi network..........
  • Page 4 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Chapter 4 Control Access to the Internet NETGEAR Armor................47 Activate Armor using the Nighthawk app........47 Network access control list.............. 47 Enable the network access control list, set the access rule, and allow or block connected devices..........
  • Page 5 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Chapter 6 Manage the WAN and LAN Network Settings Manage the WAN settings............... 84 Change the WAN security settings..........84 Set up a default DMZ server............85 Manage IGMP proxying............... 86 Manage NAT filtering..............
  • Page 6 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Restore the settings..............115 Erase the settings............... 115 Monitor the router and network........... 116 View information about the router and the Internet and WiFi settings..................116 View devices currently on the network........117 View and manage logs of router activity.........
  • Page 7 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Add a custom port forwarding service or application... 147 Change a port forwarding rule..........148 Remove a port forwarding rule..........149 Application example: Make a local web server public..149 How the router implements the port forwarding rule...

  • Page 8: Chapter 1 Hardware Setup

    This chapter contains the following sections: • Unpack your router • Front LEDs • Back panel • Router label • Position your router • Cable your router For more information about the topics covered in this manual, visit the support website at netgear.com/support.

  • Page 9: Unpack Your Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Unpack your router Your package contains the router, an Ethernet cable, and the power adapter. Figure 1. Package contents Hardware Setup User Manual...

  • Page 10: Front Leds

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Front LEDs The status LEDs are located at the front of the router. Figure 2. LEDs The following tables describe the LEDs and buttons. Table 1. LED descriptions LED Icon...
  • Page 11 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Table 1. LED descriptions (Continued) LED Icon Description 3: WiFi LED • Solid green: The router is broadcasting a WiFi signal. You can connect to the router’s WiFi network. • Off: The router is not broadcasting a WiFi signal. You cannot use WiFi to connect to the router.

  • Page 12: Back Panel

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Back panel The following figure shows the connectors on the back of the router. Figure 3. Back panel The back panel contains the following components: • A: Reset button: Pressing the Reset button resets the router. If the Reset button is pressed for at least 10 seconds and then released, the router returns to its factory settings.

  • Page 13: Router Label

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Router label The router label shows the login information, WiFi network name (SSID), password, serial number, and MAC address. Figure 4. Router label Position your router The router lets you access your network anywhere within the operating range of your WiFi network.

  • Page 14: Cable Your Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 ○ The base of a cordless phone ○ 2.4 GHz or 5 GHz cordless phones • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: ○...
  • Page 15 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To cable your router: 1. Unplug your modem, remove and reinsert the backup battery if it uses one, and then plug the modem back in. 2. Use the Ethernet cable to connect the modem to the yellow Internet port on the router.

  • Page 16: Chapter 2 Connect To The Router Network And Access The Router

    Connect to the Router Network and Access the Router You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter explains the ways you can connect and how to access the router and log in. The chapter contains the following sections: •...

  • Page 17: Connect To The Router Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Connect to the router network You can connect to the router network using a wired or WiFi connection. NOTE: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 18: Types Of Logins

    WiFi access. This information is on the router label. The WiFi password is also known as the network key or passphrase. • NETGEAR account login: The free NETGEAR account that you need to register your router, manage your router remotely, and manage your subscriptions. If you do not have a NETGEAR account, you can create one.
  • Page 19 Internet. When you start an Internet application, your router automatically logs you in. The NETGEAR installation assistant runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.

  • Page 20: Log In To The Router After You Set Up The Router

    2. If the router still does not detect the Internet settings, contact your ISP to verify that you are using the correct configuration information. 3. If problems persist, register your router and contact NETGEAR Technical Support. Log in to the router after you set up the...

  • Page 21: Change The Language

    WiFi network, and helps you to register your router with NETGEAR. You can also manage your router remotely and use the Armor and Smart Parental Controls services.
  • Page 22 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The Nighthawk app is available for iOS and Android mobile devices. NOTE: Your router is not connected to the Internet until you finish setting it up with the app. If you are connected to your router’s WiFi network before your router is set up, you do not have Internet access and cannot download the app.

  • Page 23: Chapter 3 Specify Your Internet Settings

    Usually, the quickest way to set up the router to use your Internet connection is to allow the NETGEAR installation assistant to detect the Internet connection. After you set up your router, you can use the Setup Wizard to redetect the Internet settings, or you can manually specify your Internet settings.

  • Page 24: Use The Setup Wizard

    2. If the router still does not detect the Internet settings, contact your ISP to verify that you are using the correct configuration information. 3. If problems persist, register your router and contact NETGEAR Technical Support. Specify Your Internet Settings...

  • Page 25: Manually Set Up The Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Manually set up the Internet connection You can view or change the router’s Internet connection settings. Set an Internet connection without a login You can manually specify the connection settings for an Internet service for which you do not need to log in.

  • Page 26: Set A Pppoe Internet Connection

    11. Click the Apply button. Your settings are saved. 12. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 163. Set a PPPoE Internet connection You can manually set the connection settings for a PPPoE Internet service for which you must log in.
  • Page 27 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 A login window displays. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 28: Set A Pptp Or L2Tp Internet Connection

    Your settings are saved. 16. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 163. Set a PPTP or L2TP Internet connection You can manually specify the connection settings for a PPTP or L2TP Internet service for which you must log in.
  • Page 29 14. Click the Apply button. Your settings are saved. 15. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You cannot access the Internet on page 163. Specify Your Internet Settings...

  • Page 30: Set An Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Set an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Types of IPv6 Internet connections The router can support an IPv6 Internet connection through the following connection types: •...

  • Page 31: Requirements For Entering Ipv6 Addresses

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
  • Page 32 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Connection Type: This field indicates the connection type that is detected. • Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 33: Set A 6To4 Tunnel Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Set a 6to4 tunnel IPv6 Internet connection The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.

  • Page 34: Set A Pass-Through Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6 address through auto configuration but must receive the IPv6 address through a DHCP server.

  • Page 35: Set A Fixed Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The page adjusts, but no additional fields display. 6. Click the Apply button. Your settings are saved. Set a fixed IPv6 Internet connection To set a fixed IPv6 Internet connection: 1.

  • Page 36: Set A Dhcp Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Use DHCP Server: Use this method if devices on the LAN cannot receive an IPv6 address through auto configuration but must receive an IPv6 address through a DHCP server.
  • Page 37 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 38: Set A Pppoe Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Secured: In secured mode, which is the default mode, the router inspects both TCP and UDP packets. • Open: In open mode, the router inspects UDP packets only. 12. Click the Apply button.
  • Page 39 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 This is usually the name that you use in your email address. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.

  • Page 40: Use Auto Config For An Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Use auto config for an IPv6 Internet connection To set up an IPv6 Internet connection through auto configuration: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 41: Set A 6Rd Ipv6 Internet Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. Unless the ISP assigns DNS servers through DHCPv6, this option uses the DNS servers assigned by the ISP for the IPv4 connection.
  • Page 42 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Auto Detect mode: In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4 option, autodetect selects the IPv6 as 6rd tunnel setting. The router uses the 6rd option information to establish the 6rd connection. For more information, see Use auto detect for an IPv6 Internet connection on page 31.

  • Page 43: Manage The Mtu Size

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 7. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP: Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. This option uses the DNS servers assigned by the ISP for the IPv4 connection.

  • Page 44: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 45 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 A login window displays. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 46: Chapter 4 Control Access To The Internet

    The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: • NETGEAR Armor • Activate Armor using the Nighthawk app • Network access control list •...

  • Page 47: Netgear Armor

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NETGEAR Armor Your router supports NETGEAR Armor. After you start your subscription, NETGEAR Armor protects your home network from potential cyber threats and provides complete data protection, advanced threat defense, webcam protection, multilayer ransomware protection, anti-phishing, safe files, secure browsing, rescue mode, anti-fraud, and anti-theft.

  • Page 48: Enable The Network Access Control List, Set The Access Rule, And Allow Or Block Connected Devices

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The router detects and stores the MAC addresses of devices that connect to the network, so it lists the MAC addresses both of devices that are currently connected and any that were previously connected.
  • Page 49 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 50: Manage Allowed Devices Currently Not On The Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NOTE: If you blocked all new devices from connecting, make sure that the computer or mobile device that you are currently using to access the router web interface shows as Allowed in the Status column.
  • Page 51 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 A table displays the detected device name, MAC address, and connection type of the devices that are not connected but allowed to access the network. In the following steps, we refer to the list of allowed devices not currently connected to the network as the list of allowed devices.

  • Page 52: Manage Blocked Devices Currently Not On The Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Manage blocked devices currently not on the network If you set up an access control list (ACL) that allows all new devices to access the network, you can add new devices that must be blocked from accessing the network, remove old devices, or change whether devices that were blocked must now be allowed when they try to connect to the network.

  • Page 53: Block Internet Sites And Services

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The device is removed from the list of blocked devices. 8. To change the device status by allowing access for a device on the list of blocked devices, do the following: a.
  • Page 54 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window displays. 3. Enter the router admin user name and password.

  • Page 55: Delete Keywords From The Blocked List

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Delete keywords from the blocked list To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 56: Block Services From The Internet

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The BASIC Home page displays. 4. Select ADVANCED > Security > Block Sites. The Block Sites page displays. 5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.

  • Page 57: Schedule When To Block Internet Sites And Services

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 7. To add a service that is in the Service Type menu, select the application or service. The settings for this service automatically display in the fields. 8. To add a service or application that is not in the menu, select User Defined, and do the following: a.

  • Page 58: Set Up Security Event Email Notifications

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The Schedule page displays. 5. Specify when the schedule is active: • Days to Block: Select the check box for each day that you want to enable blocking, or select the Every Day check box, which automatically selects the check boxes for all days.
  • Page 59 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent. 8. In the Outgoing Mail Server Port Number field, type a port number in the field.

  • Page 60: Chapter 5 Manage Wifi Settings

    Manage WiFi Settings You can customize the router’s WiFi settings. The chapter includes the following sections: • Change the name for a WiFi network • Change the WiFi password or the WiFi security option • Set up WPA/WPA2 Enterprise WiFi security •...

  • Page 61: Change The Name For A Wifi Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Change the name for a WiFi network For each WiFi network, the WiFi network name (also referred to as the SSID) is randomly generated and is on the router label. You can change the default network name. The network name can be up to 32 characters long and is case-sensitive.
  • Page 62 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To change the WiFi password or the WiFi security option: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 63: Set Up Wpa/Wpa2 Enterprise Wifi Security

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • WPA/WPA2 Enterprise: Requires that your WiFi network can access a RADIUS server. For more information, see Set up WPA/WPA2 Enterprise WiFi security on page 63. • WPA3-PSK: The default setting, which enables WiFi devices that support WPA3 to join the WiFi network.

  • Page 64: Hide Or Broadcast The Ssid For A Wifi Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 4. Select Wireless. The Wireless Settings page displays. 5. For the 2.4 GHz or 5 GHz WiFi network, select the WPA/WPA2 Enterprise radio button: 6. Specify the following settings: • Encryption mode: From the Encryption Mode menu, select the enterprise mode: ○...

  • Page 65: Enable Or Disable Ax Wifi

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 66: Enable Or Disable Ofdma

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Your settings are saved. Enable or disable OFDMA If AX WiFi is enabled (which it is by default), you can enable Orthogonal Frequency-Division Multiple-Access (OFDMA) for each radio band independently. By default, OFDMA is disabled in both radio bands, even when AX WiFi is enabled.

  • Page 67: Enable Or Disable Smart Connect

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Your settings are saved. Enable or disable Smart Connect Smart Connect selects the fastest WiFi band for your router. For Smart Connect to work, the 2.4 GHz and 5 GHz bands must use the same WiFi network name (SSID) and network key (password).

  • Page 68: Change The Wifi Mode

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 prevent interference between WiFi networks in your environment at the expense of WiFi speed. If no other WiFi networks are present in your environment, you can disable 20/40 MHz coexistence to increase the WiFi speed on the 2.4 GHz radio to the maximum supported speed for the WiFi mode.
  • Page 69 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 70: Change The Wifi Mode If Ax Wifi Is Disabled

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Change the WiFi mode if AX WiFi is disabled To change the WiFi mode settings if AX WiFi is disabled: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 71: Change The 2.4 Ghz Or 5 Ghz Wifi Channel

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 devices to function at up to 866 Mbps. This mode is the default mode if AX WiFi is disabled. 7. Click the Apply button. Your settings are saved. Change the 2.4 GHz or 5 GHz WiFi channel You can change the 2.4 GHz or 5 GHz WiFi channel.

  • Page 72: Change Your Country Or Region

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Change your country or region In some countries, the router is sold with a preconfigured country or region setting and you might not be able to change it. To view or change your country or region: 1.
  • Page 73 • Guest Wireless Network Name (SSID): The SSID is the 2.4 GHz or 5 GHz guest WiFi network name. The default 2.4 GHz SSID is NETGEAR-Guest. The default 5 GHz SSID is NETGEAR-5G-Guest.

  • Page 74: Manage Advanced Wifi Settings

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To use WPA2 security, in the Password (Network Key) field, enter a phrase of 8 to 63 characters. To join the guest WiFi network, a user must enter this password.

  • Page 75: Set Up A Wifi Schedule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To enable or disable a WiFi radio: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window displays.

  • Page 76: Enable Or Disable Implicit Beamforming

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 5. Click the Add a new period button for a radio. The Turn off wireless signal by schedule page displays. 6. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the WiFi signal.

  • Page 77: Enable Or Disable Mu-Mimo

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Your settings are saved. Enable or disable MU-MIMO Multiuser multiple input, multiple output (MU-MIMO) improves performance when many WiFi clients that are MU-MIMO-capable transfer data at the same time. For MU-MIMO to function, WiFi clients must support MU-MIMO (some older devices do not), and they must be connected to the 5 GHz WiFi band.

  • Page 78: Enable Or Disable Airtime Fairness

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 A login window displays. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 79: Change The Cts/Rts Threshold Or Preamble Mode For A Radio

    CAUTION: We recommend that you do not change these settings unless directed by NETGEAR support or unless you are sure what the consequences are. Incorrect settings might disable the WiFi function of a radio unexpectedly. NOTE: If the Smart Connect feature is enabled, the CTS/RTS threshold and preamble mode apply to all radios.

  • Page 80: Use The Wps Wizard For Wifi Connections

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 CAUTION: Incorrect settings might disable the radio’s WiFi broadcast unexpectedly. 7. Click the Apply button. Your settings are saved. Use the WPS Wizard for WiFi connections WPS (Wi-Fi Protected Setup) lets you connect a WPS-enabled device to your WiFi network without typing the WiFi password.

  • Page 81: Use The Wps Wizard With A Pin

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 A note explaining WPS displays. 5. Click the Next button. The Add WPS Client page displays. By default, the Push Button (recommended) radio button is selected. 6. Click the green WPS software button on the page.
  • Page 82 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The WPS process automatically sets up the WPS-enabled device with the network password when it connects. The router web interface displays a confirmation message. Manage WiFi Settings User Manual...

  • Page 83: Chapter 6 Manage The Wan And Lan Network Settings

    Manage the WAN and LAN Network Settings You can customize the router’s wide area network (WAN) settings for the Internet port and local area network (LAN) settings for local devices. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter contains the following sections: •...

  • Page 84: Manage The Wan Settings

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Manage the WAN settings You can change security and other settings that determine how the router interacts with the Internet, also known as the wide area network (WAN). Change the WAN security settings...

  • Page 85: Set Up A Default Dmz Server

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).

  • Page 86: Manage Igmp Proxying

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Manage IGMP proxying IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic (such as video streaming) it is interested in from the Internet. If you do not need this feature, leave it disabled, which is the default setting.

  • Page 87: Manage The Sip Application-Level Gateway

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 88: Change The Lan Ip Address Settings Or Rip Settings

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Your settings are saved. Change the LAN IP address settings or RIP settings The router is preconfigured to use private IP addresses on the local area network (LAN) side and to act as a Dynamic Host Configuration Protocol (DHCP) server. We also refer to the LAN IP address settings as the LAN TCP/IP settings.

  • Page 89: Set The Ip Addresses That The Router Assigns

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The IP address and subnet mask specify the IP address range that the devices on your network can use. 6. To change the RIP settings, do the following: a. Select the RIP direction: •...

  • Page 90: Disable The Dhcp Server Feature In The Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To set the pool of IP addresses that the router assigns: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 91: Set Up And Manage Dynamic Dns

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To disable the DHCP server feature in the router: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 92: Set Up A New Dynamic Dns Account

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Use a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

  • Page 93: Change The Dynamic Dns Settings

    • No-IP account or DynDNS account: In the User Name field, type the user name for your account. • NETGEAR account: In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 94: Manage Reserved Lan Ip Addresses

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays. 5. Change your Dynamic DNS account settings as necessary. 6. Click the Apply button.

  • Page 95: Edit A Reserved Ip Address

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. (In a typical LAN subnet, IP addresses 192.168.1.0, 192.168.1.1, and 192.168.1.255 are reserved and cannot be used. 192.168.1.0 and 192.168.1.255 are not used by any devices.)

  • Page 96: Delete A Reserved Ip Address Entry

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Delete a reserved IP address entry To delete a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 97: Set Up A Static Route

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 With this configuration, if you try to access a device on the 134.177.0.0 network at the remote office site, your router forwards your request to your ISP. In turn, the ISP forwards your request to the remote office site, where the firewall will deny the request.

  • Page 98: Edit A Static Route

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 8. To prevent the route from becoming active, clear the Active check box. In some situations, you might want to set up a static route but keep it disabled until a later time.

  • Page 99: Delete A Static Route

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 7. Edit the route information. 8. Click the Apply button. Your settings are saved. Delete a static route To delete a static route: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 100: Set Up A Bridge For A Port Group

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Internet port to the WiFi network. The designated LAN port or WiFi network effectively becomes an IPTV port with direct access to the WAN without going through NAT. Based on what your ISP requires for the device to connect to the ISP’s network directly, you can enable the bridge between the IPTV device and the router’s Internet port with...

  • Page 101: Set Up A Bridge For A Vlan Tag Group

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Wired Ports: If your device is connected to an Ethernet LAN port on the router, select the Wired Ports check box that corresponds to the Ethernet LAN port on the router to which the device is connected.
  • Page 102 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The page expands. 6. Select the Enable VLAN Tag radio button. The page expands. The table includes a default VLAN enabled for normal Internet access. The VLAN's ID is 10 and has all Ethernet LAN ports and WiFi networks as members.

  • Page 103: Chapter 7 Optimize Performance

    Optimize Performance You can set up the router to optimize performance. This chapter contains the following sections: • Set the Internet bandwidth for your router • Improve network connections with Universal Plug and Play...

  • Page 104: Set The Internet Bandwidth For Your Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Set the Internet bandwidth for your router You can let a speed test automatically set the Internet bandwidth for your router, or you can do so manually. NOTE: A speed test does not increase your total Internet bandwidth or WiFi throughput.

  • Page 105: Improve Network Connections With Universal Plug And Play

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
  • Page 106 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, you might need to increase this value. 8. Click the Apply button.

  • Page 107: Chapter 8 Manage And Monitor Your Router

    Manage and Monitor Your Router This chapter describes the router settings for administering, maintaining, and monitoring your router and home network. This chapter contains the following sections: • Update the router firmware • Change the admin password • Enable admin password reset •...

  • Page 108: Update The Router Firmware

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Update the router firmware You can log in to the router and check if new firmware is available, or you can manually install a specific firmware version on your router.

  • Page 109: Manually Upload Firmware To The Router

    Ethernet connection to upload the firmware. To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. NOTE: The correct firmware file uses an .img or .chk extension.

  • Page 110: Manage The Firmware Update Settings

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 When the upload is complete, your router restarts. The upload process typically takes about one minute. Manage the firmware update settings You can set the router to automatically update to future firmware versions as they become available.

  • Page 111: Enable Admin Password Reset

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NOTE: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the password for the admin user name: 1.

  • Page 112: Reset The Admin Password

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved.

  • Page 113: Use Https To Access The Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Use HTTPS to access the router You can configure the router to always require secure HTTP (HTTPS) connections between your web browser and the router web interface, for example, “https://www.routerlogin.net”. When you enable the HTTPS requirement, connection requests to the router web interface that specify HTTP are automatically converted to HTTPS.

  • Page 114: Manage The Router Configuration File

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window displays.

  • Page 115: Restore The Settings

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The BASIC Home page displays. 4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays. 5. Click the Back Up button. 6. Follow the direction of your browser to save the .cfg file.

  • Page 116: Monitor The Router And Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window displays. 3. Enter the router admin user name and password.

  • Page 117: View Devices Currently On The Network

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 118: View And Manage Logs Of Router Activity

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • IP Address: The IP address that the router assigned to this device when it joined the network. This address can change if a device is disconnected and rejoins the network.

  • Page 119: View The Internet Connection Status Or Renew The Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To view and manage logs: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window displays.
  • Page 120 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The information in this section applies to Internet connections that do not require you to log in to your ISP, L2TP connections, and PPTP connections. To view the Internet connection status or renew the connection: 1.

  • Page 121: View The Pppoe Internet Connection Status Or Renew The Connection

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 View the PPPoE Internet connection status or renew the connection If your router is set up to use a PPPoE Internet connection, you can view the PPPoE connection status and, if necessary, manually restart the connection.

  • Page 122: Monitor, Meter, And Control Internet Traffic

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 123: Start The Traffic Meter Without Traffic Volume Restrictions

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Start the traffic meter without traffic volume restrictions You can monitor the traffic volume without setting a limit. To start or restart the traffic meter without configuring traffic volume restrictions: 1.
  • Page 124 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive.

  • Page 125: Restrict Internet Traffic By Connection Time

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Restrict Internet traffic by connection time If you connect to the Internet with a session-based connection type, you can record and restrict traffic by connection time. This is useful when your ISP measures your connection time.

  • Page 126: View The Internet Traffic Volume And Statistics

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 View the Internet traffic volume and statistics If you enabled the traffic meter (see Start the traffic meter without traffic volume restrictions on page 123), you can view the Internet traffic volume and statistics.

  • Page 127: Set The Ntp Server

    Your settings are saved. Set the NTP server By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync the network time. You can change the NTP server to your preferred NTP server. To set the NTP server: 1.

  • Page 128: Set Your Time Zone And Daylight Saving Time

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Use the default NETGEAR NTP server: Use the preset NETGEAR NTP server. • Set your preferred NTP server: Enter the name or IP address of your preferred server. 6. If you select the Set your preferred NTP server radio button, enter the NTP server domain name or IP address in the field below the radio button.

  • Page 129: Set Up The Router As A Wifi Access Point

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Set up the router as a WiFi access point You can set up the router to run as an access point (AP) on the same local network as another router. When you set up the router as an AP, some of its router features are disabled so that they do not interfere with the router features of the other router.

  • Page 130: Return The Router To Router Mode

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Return the router to router mode By default, your router is set to router mode. If you changed the mode to access point mode (AP mode), you can change the mode back to router mode.

  • Page 131: Connect To Your Router With Anywhere Access

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 132: Use The Reset Button

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To reset the router to factory default settings, you can use either the Reset button on the back of the router or the Erase function in the router web interface.
  • Page 133 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 134: Chapter 9 Use Openvpn To Access Your Network

    Use OpenVPN to Access Your Network You can use OpenVPN software to remotely access your router with virtual private networking (VPN). This chapter explains how to install and use OpenVPN software to set up a VPN tunnel. The chapter contains the following sections: •...

  • Page 135: About Vpn Connections

    • To use a DDNS service, register for a DDNS account with a host name. You use the host name to access your network. The router supports these DDNS accounts: NETGEAR, No-IP, and Dyn. For more information, see Set up and manage Dynamic DNS on page 91.

  • Page 136: Enable Openvpn Service On The Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. For information about changing the LAN settings on the router, see Change the LAN IP address settings or RIP settings on page 88.

  • Page 137: Install Openvpn Software On A Vpn Client

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The default protocol for TUN mode is UDP. • To change the TUN mode service port, type the port number that you want to use in the field. The default port number for TUN mode is 12973. The TUN port number is used in the .ovpn file of the OpenVPN configuration software package for Mac and...

  • Page 138: Install Openvpn Software On A Windows-Based Computer

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NOTE: If you later change the OpenVPN configuration for the router (for example, you change the TUN or TAP port number), you must download and install the .ovpn configuration file again on each client, depending on its operating system.

  • Page 139: Install Openvpn Software On A Mac

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 9. Click the For Windows button to download the router’s OpenVPN configuration files to your Windows-based computer. 10. Unzip the OpenVPN configuration files and copy them to the config sub-folder in your OpenVPN client utility installation folder.

  • Page 140: Install Openvpn Software On An Ios Device

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The BASIC Home page displays. 6. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 7. Make sure that the Enable VPN Service check box is selected.

  • Page 141: Install Openvpn Software On An Android Device

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 7. Click the For Smart Phone button to download the router’s OpenVPN configuration file to your computer or iOS device. If you download the configuration file to your computer, unzip the .ovpn file, and send it to your iOS device.

  • Page 142: Use Vpn To Access Your Internet Service At Home

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 For more information about the VPN configuration for the router, see Enable OpenVPN service on the router on page 136. 7. Click the For Smart Phone button to download the router’s OpenVPN configuration file to your computer or Android device.

  • Page 143: Block Vpn Client Internet Access In The Router

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To allow VPN clients to use your home Internet service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
  • Page 144 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 4. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. 5. Make sure that the Enable VPN Service check box is selected. For more information about the VPN configuration for the router, see Enable OpenVPN service on the router on page 136.

  • Page 145: Chapter 10 Manage Port Forwarding And Port Triggering

    Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic for services and applications. You need networking knowledge to set up these features. This chapter includes the following sections: •...

  • Page 146: Manage Port Forwarding To A Local Server

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Manage port forwarding to a local server If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 147: Add A Custom Port Forwarding Service Or Application

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 If the service or application that you want to add is not in the list, create a port forwarding rule with a custom service or application (see Add a custom port forwarding service or application on page 147).

  • Page 148: Change A Port Forwarding Rule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 You can specify ports and port ranges divided by commas, for example: 30, 50–60, 65500–65510. 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected.

  • Page 149: Remove A Port Forwarding Rule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 For information about the settings, see Add a custom port forwarding service or application on page 147. 9. Click the Apply button. Your settings are saved. The changed rule displays in the table on the Port Forwarding / Port Triggering page.

  • Page 150: How The Router Implements The Port Forwarding Rule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 In this example, your router always gives your web server an IP address of 192.168.1.33. 2. On the Port Forwarding / Port Triggering page, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33.

  • Page 151: Add A Port Triggering Rule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • An application must use port forwarding to more than one local computer (but not simultaneously). • An application must open incoming ports that are different from the outgoing port.

  • Page 152: Change A Port Triggering Rule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 7. Specify the following settings: • Service Name: Enter the name of the custom service or application. • Service User: From the Service User menu, select Any, or select Single address and enter the IP address of one computer: ○...

  • Page 153: Remove A Port Triggering Rule

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The Port Forwarding / Port Triggering page displays. 5. Select the Port Triggering radio button. The port triggering settings display. 6. In the Port Triggering Portmap Table, select the radio button for the rule.

  • Page 154: Set The Time-Out Period For Port Triggering

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Set the time-out period for port triggering The time-out period for port triggering controls how long the inbound ports stay open when the router detects no activity. A time-out period is required because the router cannot detect when the service or application terminates.

  • Page 155: Disable Port Triggering

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 The user name is admin. The password is the one that you specified when you set up your router. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 156: Application Example: Port Triggering For Internet Relay Chat

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Application example: Port triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.

  • Page 157: Chapter 11 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 158: Quick Tips

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem.

  • Page 159: Check The Network Settings

    Reboot the router from its router web interface You or NETGEAR technical support can reboot the router from its router web interface, either locally or remotely, for example, when the router seems to be unstable or is not operating normally.

  • Page 160: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. Power LED stays solid amber or blinking...

  • Page 161: Internet Or Ethernet Lan Port Leds Are Off

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NOTE: The Power LED is blinking amber temporarily when the firmware is upgrading, or the Reset button was pressed. This is expected behavior. If the Power LED stays solid amber or blinking amber for more than three minutes after powering up, try the following: •...
  • Page 162 • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.

  • Page 163: You Cannot Access The Internet

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 NOTE: If you use high-speed fiber Internet service, you might not need a separate modem. Contact your Internet service provider (ISP) for more information. You cannot access the Internet If you can access your router but not the Internet, check to see if the router can obtain a Internet IP address from your Internet service provider (ISP).
  • Page 164 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Your Internet service provider (ISP) might be experiencing an outage. Try connecting a computer directly to your modem's Ethernet port and accessing the internet. If your computer still can't access the Internet, contact your ISP to troubleshoot your connection.

  • Page 165: Troubleshoot Internet Browsing

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 Troubleshoot Internet browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for the following reasons: •...

  • Page 166: Troubleshoot Your Network Using The Ping Utility

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 • Does the WiFi device that you are using find your WiFi network? If not, check the WiFi LED on the router. If it is off, log in to the router web interface and check if the WiFi radio is enabled or disabled.

  • Page 167: Test The Path From A Windows-Based Computer To A Remote Device

    4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 To ping the router from a Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net...
  • Page 168 4-Stream AX1800 WiFi 6 Router Model RAX9 and Model R6700AXv3 If the path is functioning correctly, messages display that are similar to those shown in Test the LAN path to your router on page 166. 3. If you do not receive replies, check the following: •...

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