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ZYC ENERGY SIMPO 5000 Service Manual

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SIMPO 5000
Service Manual_V1.1
Released Date: 2024-07-12

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Summary of Contents for ZYC ENERGY SIMPO 5000

  • Page 1 SIMPO 5000 Service Manual_V1.1 Released Date: 2024-07-12...

  • Page 2: Table Of Contents

    4.3. Charging Instruction after Over-Discharge ............9 5. DVCC Setting on GX Device of Victron .................9 6. Claim ..........................10 7. Contact Us ........................11 Appendix 1 Event Code ....................12 Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 3: Introduction

    1.1. Safety SIMPO 5000 is a product with high voltage and weight, the power cables and plugs also have high voltage. Any improper handling may cause danger. All operations should be performed strictly in accordance with the installation manual and must be carried out by professional and qualified personnel.

  • Page 4: Fault Analysis

    Flash Quickly: Data in transit. 3. If the Wi-Fi LED doesn’t light up, or it does light up and there is still no signal. Then the Wi-Fi should be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 5: Battery Issues

    If the lowest cell voltage is less than 1.55V, then this battery needs to be Over discharge replaced. Minimum Cell Voltage < 1.55V Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 6: Communication Issues

    2.3. Firmware Version Please make sure to always download and use the latest version of firmware. You can update the firmware version of battery system by ZYC Assist and ZYC Assist Pro. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 7: Zyc Tools And Methods

    Get ZYC products manuals and videos. • Submit tickets to report faulty system. • Getting helps quickly to manage your account and battery system. Note: The ‘User Manual of ZYC Portal’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 8: Zyc Assist

    You can download the latest version of ZYC Assist on Google Play or APP Store. For the service analysis, please download the data / logs, and then upload in the records. Note: The ‘User Manual of ZYC Assist’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 9: Zyc Assist Pro

    For the service analysis, please download and provide the data / logs as described in the user manual. Note: You need a computer with Windows system that can be connected to the battery Wi-Fi. Note: The ‘ZYC Assist Pro Manual’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 10: Replacement And Measurement Guidance

    4. Replacement and Measurement Guidance 4.1. Module Voltage Measurement Attention: SIMPO 5000 is a high voltage product, incorrect operation may lead to injury or death of the operator or third parties. Please take the voltage measurements by qualified personnel and wear insulated gloves.

  • Page 11: Module Replacement

    2. SIMPO 5000 has no SOC balancing issues and new module can be added with any SOC at any time. 3. In standby mode, if the voltage difference is greater than or equal to 1.5V, the high voltage module will charge the low voltage module through DC-DC to achieve voltage equalization.

  • Page 12: Claim

    6. Claim Please ensure that the above instructions have been completed by qualified personnel and confirm that there is an irreparable part failure that needs to be resolved by replacement. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 13: Contact Us

    Calle Angelita Cavero 13 Oficina 4 Madrid (28027), Madrid, España +34 6 9791 9475 info@zyc-europe.com ZYC Energy Company Limited GuangKe Road 1, Pingshan, Shenzhen, P.R. China +86 (0) 755-2839 4019 service@zyc.energy WhatsApp: +86 19168831702 www.zyc.energy Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 14: Appendix 1 Event Code

    If no other faults occur, please ignore the event. EC12 Mosfet Over-Temperature 2. If other faults occur at the same time, please refer to other troubleshooting solutions to solve the problem. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 15 3. If not, please upload the fault records and operation logs to ‘My Tickets’ on ZYC Portal to request a replacement of BMS. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 16 BMS. 3. If this fault occurs irregularly, please provide fault records, and operation logs, and submit them on ‘My Tickets’ on ZYC Portal to the manufacturer for technical support. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 17 EC41 Functional Safety Alarm Tickets' on ZYC portal to get analyzed. 3. If the system cannot work normally, it means that there are faults, and BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 18 2. Pull down the air switch manually, if no air switch disconnect fault appears on ZYC Assist Pro, then the air switch is faulty and the BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

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