1. Manuals
  2. Brands
  3. ZYC ENERGY Manuals
  4. Storage
  5. SIMOPO 5000
  6. Service manual

ZYC ENERGY SIMOPO 5000 Service Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SIMOPO 5000
Service Manual_V1.0
ZYC ENERGY
ZERO YOUR CARBON
SIMPO 5000 Service Manual_V1.0
Released Date: 2024-6-7

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SIMOPO 5000 and is the answer not in the manual?

Questions and answers

Related Manuals for ZYC ENERGY SIMOPO 5000

Summary of Contents for ZYC ENERGY SIMOPO 5000

  • Page 1 SIMPO 5000 Service Manual_V1.0 SIMOPO 5000 Service Manual_V1.0 ZYC ENERGY ZERO YOUR CARBON Released Date: 2024-6-7...

  • Page 2: Table Of Contents

    SIMPO 5000 Service Manual_V1.0 Contents 1. Introduction ......................2 1.1. Safety ......................2 1.2. General Steps ....................2 2. Fault Analysis ......................3 2.1. Event Code ....................... 3 2.2. No Event Code ....................3 2.2.1. SIMPO Wi-Fi Dongle ................4 2.2.2.

  • Page 3: Introduction

    3. Check for proper connection of multiple modules in parallel. Refer to ‘SIMPO 5000 Quick Start Guide’, available at: ‘http://www.zyc.energy/download’. 4. Ensure that the ‘OUT’ port of last module is inserted with a terminal resistor. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 4: Fault Analysis

    After the battery system is switched on, if any faults exist and there are event codes appears on ZYC Assist or ZYC Assist Pro, please refer to Appendix 1. 2.2. No Event Code Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 5: Simpo Wi-Fi Dongle

    Unable to connect to the internet 2) Make sure the Wi-Fi hotspot is 2.4G network only. via Wi-Fi 3) Make sure the mobile device is disconnected from BMS Wi-Fi. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 6: Battery Issues

    If the lowest cell voltage is Over discharge less than 1.55V, then this battery needs to be replaced. Minimum Cell Voltage < 1.55V Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 7: Communication Issues

    2.3. Firmware Version Please make sure to always download and use the latest version of firmware. You can update the firmware version of battery system by ZYC Assist and ZYC Assist Pro. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 8: Zyc Tools And Methods

    Get ZYC products manuals and videos. Submit tickets to report faulty system. Getting helps quickly to manage your account and battery system. Note: The ‘User Manual of ZYC Portal’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 9: Zyc Assist

    You can download the latest version of ZYC Assist on Google Play or APP Store. For the service analysis, please download the data / logs, and then upload in the records. Note: The ‘User Manual of ZYC Assist’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 10: Zyc Assist Pro

    For the service analysis, please download and provide the data / logs as described in the user manual. Note: You need a computer with Windows system that can be connected to the battery Wi-Fi. Note: The ‘ZYC Assist Pro Manual’ is available at: https://www.zyc.energy/download. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 11: Replacement And Measurement Guidance

    2) SIMPO 5000 has no SOC balancing issues and new module can be added with any SOC at any time. 3) In standby mode, if the voltage difference is greater than or equal to 1.5V, the high voltage module Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 12: Charging Instruction After Over-Discharge

    Please ensure that the above instructions have been completed by qualified personnel and confirm that there is an irreparable part failure that needs to be resolved by replacement. The contact information for the service team is as follows: Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

  • Page 13: Appendix 1 Event Code

    EC10 Over Current (Discharging) 3. Read the fault records and logs, and upload them to 'My Tickets' on ZYC Portal to apply for BMS replacement. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 14 3. If the above situation exists, provide a screenshot of ZYC Assist Pro of the cells' voltage data, and fault records. Then upload it to ‘My Tickets’ on ZYC Portal to request a replacement of battery module. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 15 4. If the fault is still reported after step 1. Please upload the fault records and operation logs to ‘My Tickets’ on ZYC Portal to ask for the replacement of BMS. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 16 BMS. 3. If this fault occurs irregularly, please provide fault records, and operation logs, and submit them on ‘My Tickets’ on ZYC Portal to the manufacturer for technical support. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 17 EC41 Functional Safety Alarm Tickets' on ZYC portal to get analyzed. 3. If the system cannot work normally, it means that there are faults, and BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.
  • Page 18 2. Pull down the air switch manually, if no air switch disconnect fault appears on ZYC Assist Pro, then the air switch is faulty and the BMS needs to be replaced. Copyright © 2024 ZYC Energy Co., Ltd. All Rights Reserved.

Table of Contents