Honeywell CT37 Series User Manual
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Honeywell CT37 Series User Manual

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CT37 Series
Mobile Computers
User Guide

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  • Page 1 CT37 Series Mobile Computers User Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. HII makes no representation or warranties regarding the information provided in this publication.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Customer Support ........................ix Technical Assistance ......................ix Product Service and Repair ....................ix Limited Warranty ........................ix Chapter 1 - About the Computer Features........... 1 About the Mobile Computer....................... 1 CT37 Model Overview ......................2 Mobile Computer Features ....................3 About the USB Type C Plug....................
  • Page 4 Customize the Home Screen ....................30 Customize the Favorites Tray ...................30 Use Google Search .......................30 About Screen Gestures .......................31 Set the Time Zone........................31 About Honeywell Applications....................32 Applications You Can Download to the Mobile Computer ..........33 Unlock Developer Options .......................35 CT37 Mobile Computer Series User Guide...
  • Page 5 Chapter 3 - Use the Imager ................37 About the Imager..........................37 About the Scan Wedge Feature..................37 Change the Scanner Settings ....................38 Change the Bluetooth Scanner Settings ..............38 Restore Default Scan Settings ..................39 Default Scan Settings ......................39 Add a Scan Setting Profile....................46 Delete a Scan Setting Profile ....................46 About the Optional Digital Scan Button ................47 Enable and Configure the Digital Scan Button ............47...
  • Page 6 Start the Settings App ......................69 About the Structure of the Settings App ..............69 About Network Communications ..................82 Connect to a Wi-Fi Network ....................83 Honeywell Wi-Fi Settings....................85 Connect to an Ethernet Network..................85 How to Connect to Virtual Private Networks ..............85 About Wireless Security......................87 About Certificates .........................87...
  • Page 7 Rename the Computer ......................89 Rename or Unpair a Paired Device.................90 About the Scanner Edge App ....................90 About Ethernet and USB Communications...............91 USB Troubleshooting ......................92 USB or Bluetooth Tethering for Data Connection Sharing .........92 Minimum Requirements for USB Tethering ...............92 Setup and Connection......................92 Minimum Requirements for Bluetooth Tethering ............92 Setup and Connection......................92 About Near Field Communication (NFC) ................93...
  • Page 8 About Transferring Files via USB Connection ............112 Install Software Apps with AutoInstall ................112 Optional microSD Card Method................... 113 About the Honeywell Upgrader ................... 113 Restart (Reboot) the Computer................... 113 About an Enterprise Data Reset..................114 Before You Begin ........................ 114 Enterprise Data Reset the Computer .................

  • Page 9: Customer Support

    Technical Support portal. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world. Go to sps.honeywell.com and select Support >...
  • Page 10 CT37 Mobile Computer Series User Guide...

  • Page 11: Chapter 1 - About The Computer Features

    WLAN 802.11 a/b/d/g/h/i/k/n/r/v/w/ac/ax/mc radio, Bluetooth wireless radio technology that includes Bluetooth Low Energy support, and integrated Near Field Communication (NFC) technology. The CT37 series also includes front and rear facing color cameras, a dedicated push-to-talk (PTT) button for common applications that support PTT, and a USB Type C connector for both charging and communication use.

  • Page 12: Ct37 Model Overview

    Qualcomm® QCS4490/QCM4490 octa-core, 2.0-2.4 GHz processor 6 GB DDR5 RAM, 128GB UFS 3.1 Flash memory 8 GB DDR5 RAM, 128GB UFS 3.1 Flash memory Choice of Honeywell high performance 2D imager Dedicated push-to-talk button USB Type C connector for communication/charging Hot swap battery feature High-tier rugged specifications with IP65/68 sealing WLAN IEEE 802.11 a/b/d/g/h/i/k/n/r/v/w/ac/ax/mc radio...

  • Page 13: Mobile Computer Features

    Mobile Computer Features Scan Status LED/ Imager Window Speaker/ LED/Laser Aperture Microphone (model dependent) Power Button Battery Status/ Front-facing Camera Notification LED Proximity Sensor Ambient Light Sensor Push-to-Talk Button Touch Panel Scan Button Microphone Note: Hand strap not shown. I/O Connector for Accessories (model dependent) Camera Lens and...

  • Page 14: About The Usb Type C Plug

    Bluetooth Low Energy Beacon* Barometer Sensor Battery * Part of Honeywell’s Device Finder solution when mobile phone is registered with Operational Intelligence. About the USB Type C Plug Healthcare models include a protective plug for the USB Type C connector that is pre-installed.

  • Page 15: About The Battery

    The computer uses a rechargeable Li-ion battery as its main power source. Several factors determine the life of the battery, such as display brightness, display timeout, input device, extreme temperature, and battery usage. CT37 computers are designed for use with batteries manufactured for Honeywell International Inc. See Battery Identification on page 5 for guidance on the correct battery for your unit configuration.

  • Page 16: Safety

    Avoid dropping the battery or computer. If you suspect that the battery or computer is damaged or if intermittent power and charging issues occur, send the relevant device(s) to a Honeywell service center for inspection of the computer and/or battery. To learn more about returns, refer to...

  • Page 17: Use And Storage

    8. Use of this battery in other devices could result in damage to the device or battery. • Replace the battery only with a Honeywell replacement battery. See Battery Identification on page 5 for guidance on the correct battery for your unit configuration.

  • Page 18: Charge The Battery Before Use

    Charge the Battery Before Use The mobile computer ships with a partially charged battery. Charge the battery with a CT37 series charging device for a minimum of 3 hours. Note: Using the computer while charging the battery increases the time required to reach a full charge.

  • Page 19: Change The Battery

    • The internal battery may drain faster if you perform a hot swap while multiple apps are running. Extreme temperature may also affect how quickly the internal battery drains. • If the internal battery is depleted and you attempt a hot swap, the computer will power off and you may lose unsaved data.

  • Page 20: Install The Battery

    4. Lift up on the edge of the battery and remove it from the computer. Install the Battery 1. Insert the charged battery into the computer. See Battery Identification on page CT37 Mobile Computer Series User Guide...

  • Page 21: About The Battery Status

    The battery is critically low. You need to replace the battery now or connect the computer to a charging accessory. The computer is connected to external power and the battery is charging. There is a battery error. Install another battery. If the problem persists, contact Honeywell Technical Support. The Battery status LED color and Battery Status behavior (e.g., steady on, blinking, or off)

  • Page 22: About The Battery Status Led Setting

    (blinking green) is not acceptable to your environment. You can choose one of four options: • Default Battery LED (optional Android OS configuration) • Honeywell Battery LED (factory default, out-of-box configuration) • No Battery LED • Mix Mode...

  • Page 23: Check The Battery Level, Health And Usage

    3. Choose one of the options: • Default Battery LED (optional Android OS configuration) • Honeywell Battery LED (factory default/out-of-box configuration) • No Battery LED (disable the battery LED) • Mix Mode Check the Battery Level, Health and Usage In addition to the Battery status icon and LED, you can use one of the following methods to monitor the battery status: 1.

  • Page 24: Unlock The Screen

    During the manual setup process, follow the prompts on the screen as the wizard has you: • Set the default language. • Set up the Wi-Fi network connections. • Set the time, date, and time zone. • Personalize (name) the computer. •...

  • Page 25: Change The Screen Lock To Protect The Computer

    Change the Screen Lock to Protect the Computer After you start using the computer, you should change the screen lock to prevent unauthorized persons from accessing the computer after the screen lock activates, unless they input the correct password, PIN, or pattern. The recommended setting for the Screen Lock is to enable a Password lock.

  • Page 26: Select A Touch Screen Profile

    Note: Maximum glove thickness of 2 mm (0.08 inches) for touch screen response. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Touch Screen Profile. 3. Choose one of the following options: •...

  • Page 27: About The Good Read Led

    3. Choose one of the following options: • To have the computer automatically adjust the brightness for your work environment, turn on the Adaptive brightness setting. You can tap Adaptive brightness to toggle the feature on or off. • To set the brightness level manually, verify the Adaptive brightness feature is turned off, and tap Brightness level.

  • Page 28: Enable Vibrate Mode

    To quickly change the active speaker volume level: • Press the top of the Volume button (+) to raise the volume of the active speaker. • Press the bottom of the Volume button (-) to lower the volume of the active speaker.
  • Page 29 Sound & vibration Settings Setting Description Media volume Use the sliders to set the volume for media (e.g., music, videos, and games), calls, alarms, and rings (notifications and ringtones). Call volume Ring volume Notification volume Scanbeep volume Alarm volume Do Not Disturb Select to set which notifications to let through when you have Do Not Disturb turned on and when you want to be left alone.

  • Page 30: Insert A Microsd Card

    Insert a microSD Card You can use a microSD card to increase file storage capacity or to install software. Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with the computer for maximum performance and durability.

  • Page 31: Configure Usb Connection And Transfer Files

    use a file browser (e.g., Windows® File Explorer) on your workstation to transfer files between the two computers. If you are transferring files to and from a Mac, use the Android File Transfer application (available from www.android.com/filetransfer). Note: File transfer through a USB connection is disabled by default. You need to configure the USB connection for transferring files or photos.

  • Page 32: Accessories For The Computer

    For a complete list of compatible accessories for your mobile computer and their part numbers, see the CT37 Mobile Computer Accessories Guide available for download at sps.honeywell.com. Contact your local sales representative for ordering information. Accessory Part Number Use With x = Kit variations.
  • Page 33 Accessory Part Number Use With x = Kit variations. See Product Accessory Guide at sps.honeywell.com for additional details. Scan Handle CT37-SH-UVN CT37 without boot Attaches to the mobile computer to CT37-SH-UVB CT37 with boot provide handle grip and pull-trigger for barcode scanning.
  • Page 34 CT37 Mobile Computer Series User Guide...

  • Page 35: Chapter 2 - About The User Interface And Applications

    APPLICATIONS Use this chapter to learn about the user interface and how to interact with the screen. You can also use this chapter to learn about the Honeywell applications on the computer. Note: Screen content and features may vary by computer model and OS version.

  • Page 36: Navigation And Function Buttons

    Home Screen Features Item Description Notifications panel / Status icons to the left tell you when an app has sent notifications, such Status bar as an arriving message. System icons to the right display the current wireless and network connection state and battery level. Search bar Search the Internet or the computer using Google.

  • Page 37: Remap A Button

    1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Keyremap. 3. Tap the plus sign (+). 4. Press the button you want to remap or select one of the virtual buttons.

  • Page 38: Restore Default Button Action

    To restore the button default action: 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Keyremap. 3. Tap the clean icon 4. Choose the remapped button(s) you want restored to the default setting.

  • Page 39: View And Manage Notifications

    Icon Description Icon Description New email. SD card is full. Computer is connected to a PC with a Wi-Fi network connected with full signal USB cable. strength. Synchronizing data. Wi-Fi network connected but no signal strength. Error with sync or sign-in. Phone connected with full amount of bars.

  • Page 40: Customize The Home Screen

    Customize the Home Screen You can add application icons to any Home screen for easier access. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap and hold the app you want to add, and then move it slightly. The computer switches to a smaller view of the Home screen panels.

  • Page 41: About Screen Gestures

    About Screen Gestures Use your fingers or a stylus to manipulate icons, buttons, menus, the on-screen keyboard, and other items on the screen. • Tap to select something, toggle a setting on or off, or activate a field for text entry.

  • Page 42: About Honeywell Applications

    Honeywell applications help you troubleshoot and connect your computer to other devices and networks. Some of the applications in this table are located in the Power Tools app. To learn more about Honeywell Power Tools, go to sps.honeywell.com and download the Power Tools User Guide.

  • Page 43: Applications You Can Download To The Mobile Computer

    Applications You Can Download to the Mobile Computer You can download Honeywell applications to extend the capabilities of the computer. You may need to purchase a license to run some applications. To learn more about the applications described in this section and other Honeywell software solutions, go to sps.honeywell.com...
  • Page 44 For more information about Enterprise Browser, visit sps.honeywell.com. About Terminal Emulators Honeywell offers several terminal emulator solutions that allow users to manage their mobile devices by providing reliable data transfer between the host mobile device and terminal. Terminal emulators can be used for remote management and configuration of devices, data collection and analysis, and session management.

  • Page 45: Unlock Developer Options

    EMM providers may also make use of generic Android APIs to provide standard EMM functionality. Honeywell UEMConnect is available for download in the Google Play™ store. UEMConnect licenses are included with the purchase of applicable SOTI offerings through Honeywell or may be purchased separately for applicable EMM solutions not purchased through Honeywell.
  • Page 46 CT37 Mobile Computer Series User Guide...

  • Page 47: Chapter 3 - Use The Imager

    Use the imager as a camera to capture black and white images, such as signatures or pictures of damaged inventory. The imager camera feature requires the development of a custom application that uses the Honeywell Mobility SDK for Android. To download the Honeywell Mobility SDK for Android, Developer Information on page 94.

  • Page 48: Change The Scanner Settings

    You can find information on how to create custom applications for the computer in the Software Development Kit (SDK), available for download from the Technical Support Downloads Portal at honeywell.com/PSSsoftware-downloads. Once you create an account and enter the portal, navigate to Software > Software and Tools >...

  • Page 49: Restore Default Scan Settings

    To learn more about the scanner settings, see Data Processing Settings on page Restore Default Scan Settings You can easily discard all changes you made to the Default profile and restore the default values. Note: When you choose the Restore all defaults option from a settings screen in a profile, all the settings in that profile return to their default values.
  • Page 50 ‘//’ ACTION '$' extra-data Where: ACTION and extra-data are any string of characters. Launches an application listening for the intent. Intent action: “com.honeywell.scantointent.intent.action.” + ACTION Intent extra: “com.honeywell.scantointent.intent.extra.DATA” contains the remainder of the barcode data after the first ‘$’ character.

  • Page 51: Symbology Settings

    Tap the check box to toggle the feature on or off. • Select Center Decode to adjust the feature parameters. Honeywell recommends leaving the window size settings at 50 (default) to define the “center” area for the barcode. Configurable parameters: •...
  • Page 52 Setting Description Default Decode Filter Use these settings to modify or reject data strings. none • Decode filter script The Decode Filter Script is used to configure a filter for decode results during scanning. For example, a filter could be used to reject barcodes that don't begin with certain characters, remove leading characters (like “00”) from the beginning of a barcode, or only scan barcodes that begin with certain characters.
  • Page 53 Setting Description Default Region of Interest Set the ROI for decoding. Options include: Disabled • Disable ROI is disabled and the entire original image is sent to the decoder. • Standard Use the aimer position to weight activity. Activity calculated on the row and the column in the middle of each cell.
  • Page 54 Setting Description Default Multicode Scan When you enable Multicode Scan, each barcode is checked to Disabled see whether it satisfies the defined multicode rules before the results are transmitted. Options include: • Enable or disable multicode scanning. • Set the number of barcodes. •...

  • Page 55: Imager Settings

    Imager Settings You should not need to modify the Imager Settings. The Override Recommended Values setting is disabled by default. The recommended Imager Settings are designed to work in a wide range of environments and should only be modified if you have an advanced understanding of imagers.

  • Page 56: Add A Scan Setting Profile

    This data can be used as proof of delivery and can be uploaded to the Honeywell or customer cloud using SSClient or customer-specific software. Select the check box to turn the Package Verification setting on.

  • Page 57: About The Optional Digital Scan Button

    1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Digital Scan Button. 3. Tap Enable Digital Scan Button to turn the feature on. A preview of the button appears at the bottom of the screen.

  • Page 58: About Scanning Configuration Barcodes

    Before you start scanning barcodes, go into Settings > Honeywell Settings > Scanning > Internal Scanner and modify the scan profile to enable only the barcode symbologies that you need. By reducing the active symbology list, you can increase scan speed.

  • Page 59: Change The Scan Demo Symbology Settings

    4. Tap the Back arrow to return to the Scan Demo app. Smart OCR Honeywell mobile computers with supported image engines can use Smart OCR (Optical Character Recognition) to scan text using the imager on the computer. Enable Smart OCR To perform OCR operations, the OCR wedge must be enabled.

  • Page 60: Ocr Settings

    OCR Settings The OCR Settings screen has two tabs: • OCR Settings - Define the Smart OCR settings. • Result Regex - Apply regular expressions (regex) to filter and refine the scan results. OCR Settings Options The following options are available on the OCR Settings tab. Setting Description Default...

  • Page 61: Result Regex

    Setting Description Default Create Shortcut Adds a shortcut to Smart OCR on the home screen. If the shortcut was created by default or the shortcut has previously been added from this menu, the Create Shortcut menu item will not be displayed. Result Regex The Result Regex tab contains regex (regular expression) templates to quickly pick up or filter the required data from all the scanned OCR results.

  • Page 62: Add Custom Regex

    Add Custom Regex In addition to the regex that are embedded in the app, you can create custom expressions to refine scanning results and improve accuracy. Smart OCR uses standard regex expressions and formatting (i.e., ^, ., $, { }, etc.). To add a regex: 1.

  • Page 63: Sequence Regex

    View or Edit Custom Regex For a custom regex, you can view and edit the expression and name. Note: You cannot view or edit details for embedded regex. See Result Regex for the patterns in embedded expressions. 1. On the Result Regex tab, tap the information icon for the regex. 2.

  • Page 64: Results In Order

    String1 matches regex1 String3 matches regex3 String2 matches regex2 For better results with multiple outputs, go to Settings > Honeywell Settings > Scanning > Internal Scanner > Default profile > Data Processing Settings and set the value of Suffix to “\n”.

  • Page 65: Deploy Ocr Settings With Ezconfig

    • Use the EZConfig editor on your PC to create a configuration barcode that can be scanned to apply the settings. Refer to the Honeywell Power Tools User Guide available for download at sps.honeywell.com for more information on using EZConfig.
  • Page 66 CT37 Mobile Computer Series User Guide...

  • Page 67: Chapter 4 - Use The Phone

    CHAPTER USE THE PHONE You can use the phone feature to make and receive phone calls as well as transmit data through wireless wide-area networks (WWANs). Note: Phone features are only supported on CT37 WWAN models (CT37X1N). About the Phone Phone features on the computer include dual speakers and three microphones for noise cancellation.

  • Page 68: Enable Or Disable A Sim

    Enable or Disable a SIM To enable or disable a SIM, tap Settings > Network & internet > SIMs > Use SIM. Select a Network You can choose to select a network automatically based on the carrier-provided nano-SIM card or the QR code scanned for the eSIM. You can also select a network manually.

  • Page 69: Automatic Mobile Data Switch

    • SMS preference Note: You can apply these preferences by selecting either SIM listed under Settings > Network & internet > SIMs. Automatic Mobile Data Switch When two SIMs are installed and DSDS mode is enabled, your device can automatically switch to a different SIM if the network for the SIM selected as the data preference becomes unavailable.

  • Page 70: Provision A Nano-Sim Card

    Provision a nano-SIM Card Follow these steps if you are using a removable nano-SIM card to provision the mobile device. Note: If you are using an eSIM, you do not need to install a nano-SIM card unless you want a dual carrier setup. 1.

  • Page 71: Make A Phone Call

    QR code and any other information required to activate the profile. Note: To learn how to bulk provision multiple devices, refer to the eSIM Bulk Provisioning User Guide available for download from sps.honeywell.com. Download a Profile The mobile computer must be connected to a Wi-Fi network to download the profile.

  • Page 72: About Apps With Push-To-Talk Functionality

    About Apps with Push-to-Talk Functionality The CT37 series provides a dedicated push-to-talk button for use with common apps that support push-to-talk functionality for voice over IP (VoIP) calls over Wi-Fi or cellular data network connections. Once an app with push-to-talk functionality is installed and opened, the button can be used to initiate a call after selecting a contact from within the app.

  • Page 73: Make An Emergency Phone Call

    Make an Emergency Phone Call You can use the phone to make an emergency phone call even if the SIM card is missing from your phone. The phone shows no service but the call still goes through if you dial certain emergency numbers (e.g., 112, 911, 000, 08, 118, 119, and 999).
  • Page 74 CT37 Mobile Computer Series User Guide...

  • Page 75: Chapter 5 - Use The Camera

    About the Color Camera The CT37 Series comes equipped with two cameras, a 13-megapixel color camera on the back of the computer and an 8-megapixel camera located on the front. Both include 4K video support with image stabilization and advanced software features for enhanced exposure control when taking pictures and videos.

  • Page 76: Record A Video

    4. Using the screen as a viewfinder, move the computer until you see the image you want to capture. 5. The camera automatically adjusts the focus but you can tap the screen to modify the focal point. By default, the camera senses the lighting in the environment and turns the flash on, if needed.

  • Page 77: Change Camera Settings

    Change Camera Settings You can change the camera settings for best results when taking pictures. The camera settings are adjustable from within the Camera app. 1. Open the Camera app 2. At the top of the screen, select any of the following to adjust the settings. More Settings Color Filters Flash Settings...

  • Page 78: Use The Camera As A Flashlight

    Use the Camera as a Flashlight To use the rear camera as a flashlight. 1. Open Quick Settings (see page 29). 2. Tap the Flashlight icon to toggle the flashlight on or off. Note: The flashlight feature only works if the Camera app is closed. CT37 Mobile Computer Series User Guide...

  • Page 79: Chapter 6 - Configure The Computer

    CHAPTER CONFIGURE THE COMPUTER Use this chapter to learn about the available methods for configuring your mobile computer. You can also use this chapter to learn how to configure network communications and wireless security. How to Configure the Computer You can configure many parameters on the computer such as the barcode symbologies it decodes or the network settings.
  • Page 80 • Add a network Wi-Fi connection and view saved networks. • Tap Network preferences to turn on Wi-Fi automatically, notify for public networks, install certificates, use Wi-Fi Direct, and access Honeywell Wi-Fi settings (see page 85). Calls & SMS Turn Wi-Fi calling on or off.
  • Page 81 Setting Description Private DNS Select Private DNS Mode. Connected devices In the Settings app, select Connected devices to view current, connected devices, and to access the following settings. Setting Description Pair new device • Connect to a Bluetooth Device. • Lists Bluetooth enabled devices in range.
  • Page 82 Apps In the Settings app, select Apps to access the following settings. Setting Description Recently opened View a list of recently opened apps or select “See all . .” to view a list of installed apps apps on the computer and system services running. General Default apps View and manage default app use.
  • Page 83 Setting Description Notification dot on Turn on to display a notification dot on an app icon when the app generates a app icon notification. Blink light Turn on to enable the notification LED to blink for notifications. Enhanced Turn on to organize notifications and enable notifications to provide notifications suggested actions and replies.
  • Page 84 Setting Description Screen timeout Set the inactivity time limit before the unit automatically turns off the screen to save battery power (seconds or minutes). Turn Screen Attention on or off. When Screen Attention is turned on, the screen will not turn off if a user is looking at it. Appearance Dark theme Enable dark mode to switch app backgrounds to a black color.
  • Page 85 Setting Description Display size and Configure display features that may aid visual accessibility levels. text • Adjust Font size. • Adjust Display size. • Turn Bold text on or off. • Turn High contrast text on or off. Color and motion Configure color and motion features that may aid visual accessibility levels.
  • Page 86 Setting Description Audio adjustment Manage audio options. • Turn Mono audio on or off. • Set Audio balance if using headphones or hearing aids. General Accessibility Manage the accessibility button, which provides a shortcut for accessibility shortcuts options from any screen. Text-to-speech Select and configure the preferred TTS, language, speech rate, and pitch of output...
  • Page 87 Setting Description More security & privacy Notifications on lock Select whether or not to show all notification content on the lock screen. screen Show media on lock Turn on to keep media player open on lock screen. screen App content Allow apps to send content to the Android system.
  • Page 88 Provides an alert if your device detects an unknown tracker traveling with you. alerts Wireless Manage emergency alert notifications. emergency alerts Honeywell Settings In the Settings app, select Honeywell Settings to access the following settings. Setting Description Battery LED Configures the battery LED behavior. To learn more, see Change the Battery Status LED Behavior on page 12.
  • Page 89 Button About the Optional Digital Scan Button on page 47. Display Dock For information about these settings, see the CT37 Series Accessories Universal and Standard User Guide, available at sps.honeywell.com. Honeywell Power Turn Unattended Mode on or off. When Unattended Mode is on, healthcare...
  • Page 90 Options include: Keep awake on motion, Wake on motion, Face down suspend, and Screen off in pocket. Staging Hub Use the agent and settings to connect the computer to the Honeywell Staging Agent Hub Foundation software platform; a centralized software platform IT...
  • Page 91 System In the Settings app, select System to access the following settings. Setting Description Languages • Set the preferred language for the computer and for specific apps. • Set regional preferences. • Set up voice input, on-device recognition, and text-to-speech output. Keyboard •...

  • Page 92: About Network Communications

    About phone In the Settings app, select About phone to access the following information. Setting Description Basic info Device name A nickname to identify the device. To change, tap Device name and enter a new name. Phone number* The phone number(s) assigned to the device. Legal &...

  • Page 93: Connect To A Wi-Fi Network

    • Bluetooth communication technology • USB communication technology Connect to a Wi-Fi Network The computer contains an 802.11 a/b/d/g/h/i/k/n/r/v/w/ac/ax/mc radio to transfer data using wireless communications. Before you connect to a Wi-Fi network, you need to know about your network security protocol and its required credentials.

  • Page 94: Configure Proxy Settings For A Wi-Fi Network

    Configure Proxy Settings for a Wi-Fi Network If you need to connect to network resources through a proxy server, you can configure settings for the proxy server for each Wi-Fi network you add. By default, the Wi-Fi networks you add are not configured to connect through a proxy server. Note: Proxy settings apply only to the Wi-Fi network you modify.

  • Page 95: Honeywell Wi-Fi Settings

    > Network & internet > Internet. 3. Tap Network preferences. The Configure Wi-Fi menu appears. 4. Tap Honeywell Wi-Fi Settings. 5. Tap a setting to enable or disable the option or to access additional parameters that configure the Wi-Fi radio.

  • Page 96: Connect To A Vpn

    Add a VPN Before you can connect to a VPN, you must create a VPN profile. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Network & internet > VPN. 3. Tap to add a new VPN profile.

  • Page 97: About Wireless Security

    Wi-Fi Protected Access (WPA) • 802.1x Honeywell recommends WPA3 security with PSK (Personal) or 802.1x (Enterprise) key management. Before you set security, you need to enable the radio, set the date, and set the SSID on your computer. To use 802.1x security, you need to load a root certificate on your computer.

  • Page 98: Disable Or Remove Certificates

    4. Tap Install a certificate. 5. Select CA certificate, VPN and app user certificate, or Wi-Fi certificate. 6. Tap the Menu icon , and then navigate to the location where you saved the certificate. 7. Tap the certificate or key store to install it. If prompted, enter the key store password and tap OK.

  • Page 99: Connect A Bluetooth Device

    Connect a Bluetooth Device To connect to a Bluetooth device, you must turn on the Bluetooth radio and then select the device from a list of discovered devices. 1. Swipe up from the bottom of the Home screen to access all apps. 2.

  • Page 100: Rename Or Unpair A Paired Device

    Rename or Unpair a Paired Device You can rename a paired device to make it easier to identify on the list or unpair the device to remove it from the paired list. 1. Swipe up from the bottom of the Home screen to access all apps. 2.

  • Page 101: About Ethernet And Usb Communications

    Disconnect BT Scanner. 4. Scan the Disconnect Barcode displayed on screen. About Ethernet and USB Communications You can use these optional CT37 series accessories to transmit data to and receive data from another device using an Ethernet or USB cable connection: •...

  • Page 102: Usb Troubleshooting

    USB Troubleshooting • If you have a problem with your workstation computer recognizing the USB device, try downloading and installing the Honeywell-aidc-usb-driver. The driver is part of the Honeywell_Mobility SDK_Android software.zip file. To learn where to get the software, see Developer Information on page 94.

  • Page 103: About Near Field Communication (Nfc)

    4. Tap Settings > Network & internet > Hotspot & tethering. 5. Select Bluetooth tethering to initiate the shared data connection. Note: To stop sharing the connection, tap Bluetooth tethering again to turn off the feature. About Near Field Communication (NFC) NFC technology provides the ability for short-range, wireless data transfer between the CT37 and NFC tags or other NFC enabled devices placed in close proximity to the back of the computer.

  • Page 104: Read An Nfc Tag

    > Connected devices > Connection preferences > NFC. Developer Information To download the Honeywell Mobility SDK for Android and EZConfig for Mobility: 1. Go to the Technical Support Downloads Portal at honeywell.com/PSSsoftware-downloads. 2. Create an account if you have not already created one. You must login to download the software.

  • Page 105: About Provisioning Mode

    3. Tap the button to toggle the provisioning on or off. About Wi-Fi Staging You can use the Honeywell Wi-Fi Staging app to quickly set up new devices by configuring one device and using it to stage others. Wi-Fi Staging can also be used to enroll devices in a Mobile Device Management (MDM) system by connecting units to a defined network and downloading and installing the MDM client app.

  • Page 106: Basic Configuration

    Basic Configuration Basic configuration includes the most common system settings. 1. Tap Settings > Honeywell Settings > Wi-Fi Staging to launch the Wi-Fi Staging app on the server device. 2. Tap Basic Configs to start the configuration wizard. 3. Select system languages. Tap to add a language.
  • Page 107 If you want to set up devices to connect to a Wi-Fi access point, enter the network information: a. Tap Wi-Fi Security and select either OPEN, WPA/WPA2, or WPA3. b. Enter the Wi-Fi SSID, and then tap OK. This field cannot be left empty. c.

  • Page 108: Advanced Configuration

    Note: Do not change the default names of .xml files. For example, DeviceConfig.xml is acceptable, but DeviceConfig1.xml is not. 1. Choose one device to act as the server. 2. Tap Settings > Honeywell Settings > Wi-Fi Staging to launch Wi-Fi Staging on the server. 3. Tap Advanced Configs. 4. Tap File directory.

  • Page 109: Log Files

    To start the Wi-Fi Staging client on an existing device: 1. Set up a server device (see page 95). 2. Tap Settings > Honeywell Settings > Wi-Fi Staging to turn on the client device and launch the Wi-Fi Staging app. 3. Tap To be Staged.

  • Page 110: Define Trigger Mode

    You can define either a spoken word or a key press as the trigger to launch Voice Wedge. 1. Select Settings > Honeywell Settings > Voice Wedge. 2. Tap the toggle button to turn Voice Wedge on. 3. Tap Trigger mode.

  • Page 111: Select Data Type

    By default, Voice Wedge enters both alphabetic and numeric characters. You can also choose to input only alpha or numeric characters. 1. Select Settings > Honeywell Settings > Voice Wedge. 2. Tap Data type. 3. Tap the data type to input.
  • Page 112 CT37 Mobile Computer Series User Guide...

  • Page 113: Chapter 7 - Configure Rfid Settings

    CONFIGURE RFID SETTINGS About RFID Readers Honeywell mobile computers can be paired with an RFID Reader to provide a high- performance mobile RFID solution. To read RFID tags, you can use applications that are coded to use the RFID reader or applications that receive data through the RFID wedge feature.

  • Page 114: Restore Default Scan Settings

    To learn more about the RFID settings, see Default RFID Settings on page 104. Restore Default Scan Settings You can easily discard all changes made to the Default profile and restore the default values. Note: When you choose the Restore all defaults option from a settings screen in a profile, all the settings in that profile return to their default values.
  • Page 115 Setting Description Default No Tag Report* Enables or disables a NOTAG message, which is sent Disabled when no tags are found during execution of a Read, Write, or Lock command. Report Timeout Sets the timeout (in ms) for delays in tag reporting in (ms)* continuous read mode.

  • Page 116: Filter Settings

    Setting Description Default Select Tries* Sets the number of times a group select is attempted. A group select is the command used to start the identify process. Range is 1 to 254. Unselect Tries* Sets the number of times a group unselect is attempted. Range is 1 to 254.
  • Page 117 Data Processor Settings Use the Data Processor Settings to specify how RFID tag data is processed by the computer. Data Processor Settings Setting Description Default Wedge Enable or Disable the wedge feature. Enabled Wedge must be enabled to pair the mobile device with an RFID reader using the RFID Pairing app.

  • Page 118: Add An Rfid Profile

    To create an RFID profile for a custom app on the computer: 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > RFID > <RFID Reader model>. 3. Tap in the upper right corner of the app screen.
  • Page 119 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > RFID. 3. Tap GENERAL. 4. Tap Communication interface. 5. Select AutoDetect-USB or Bluetooth or USB Only.
  • Page 120 CT37 Mobile Computer Series User Guide...

  • Page 121: Chapter 8 - Manage And Maintain The Computer

    1. Go to honeywell.com/PSSsoftware-downloads. 2. Create a login account if you have not already created one. 3. Install the Honeywell Download Manager tool. See “Note” on the portal page. This tool is required for downloads. CT37 Mobile Computer Series User Guide...

  • Page 122: About Transferring Files Via Usb Connection

    1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Provisioning Mode. 3. Tap the toggle button to turn Provisioning Mode On. 4. Save the Android application file (*.zip or *.apk) in one of the following folders on the CT37 mobile computer: •...

  • Page 123: Optional Microsd Card Method

    7. Tap Power off. 8. On your workstation (e.g., laptop, desktop computer), format the microSD card and create a \honeywell\autoinstall folder on the root of the card. 9. Save the upgrade file in the autoinstall folder. 10. Install the microSD card in the CT37, and then press the Power button.

  • Page 124: About An Enterprise Data Reset

    3. Tap Restart. The computer restarts. If the touch panel display is unresponsive: • Press and hold the Power button for approximately 8 seconds until the computer reboots. About an Enterprise Data Reset You can perform an Enterprise data reset if a Reboot did not improve the condition and all other troubleshooting methods have not resolved the issue.

  • Page 125: About A Full Factory Reset

    6. Tap Erase all data. A message appears informing you an Enterprise data reset is being performed. About a Full Factory Reset A full factory reset should only be performed if you have exhausted all other troubleshooting options. This method reverts the computer back to the factory state by erasing all data in Internal shared storage and the IPSM Card storage locations on the computer.

  • Page 126: Repairs

    Clean the Computer A cleaning guide is provided on the product page at sps.honeywell.com. Please refer to this guide for a list of approved cleaners for your device. Note: Reading performance may degrade if the scanner window is not clean. If the window is visibly dirty, or if the scanner is not operating well, clean the window.

  • Page 127: Appendix A - Specifications

    Read all guidelines before using your computer. Product documentation is available for download from sps.honeywell.com. Public certificates are available for download from honeywell.com/PSScompliance.

  • Page 128: Physical And Environmental Specifications

    View and download available product documentation. For example, Data Sheet, Accessory Guide, Quick Start Guide, User Guide, Regulatory Information, and Battery Information. Imager Specifications The CT37 series offers multiple Honeywell high-performance imager options: • N6700-SR Standard Range Imager • S0703-SR Standard Range Imager •...

  • Page 129: N6700-Sr Standard Range Imager

    1D Symbologies 2D Symbologies Postal Codes Default Default Default Interleaved 2 of 5 Enabled Digimarc Disabled Matrix 2 of 5 Disabled TLC 39 Disabled Disabled Telepen Disabled Trioptic Disabled UPC/EAN Enabled UPC-A Enabled UPC-E Enabled Note: To learn about changing the symbology settings, see Change the Scanner Settings page 38.
  • Page 130 Focus Standard Range Symbology Near Distance Far Distance 20 mils Code 39 2161 85.1 4505 100 mils Data Matrix 177.4 6546 55 mils Code 39 1, 2 9843 100 mils Code 39 Minimum distance depends on the length of the barcode. Typical code wide to narrow elemental ratio is 3:1.

  • Page 131: N6700 Imager Field Of View/Resolution

    N6700 Imager Field of View/Resolution Near Field Optical System • Horizontal FOV: 48° • Vertical FOV: 21° Note: DPI can be calculated based on the following formula: Horizontal DPI = 1920 pixels/width of horizontal field of view (inches) Vertical DPI = 800 pixels/width of vertical field of view (inches) Far Field Optical System •...

  • Page 132: S0703-Sr Standard Range Imager Field Of View/Resolution

    Focus Standard Range Symbology Near Distance Far Distance 10 mils Data Matrix 3.27 9.29 6.7 mils PDF 417 3.78 9.29 15 mils QR 1.54 15.35 Typical Specs Focus Standard Range Symbology Near Distance Far Distance 5 mils Code 39 2.75 11.85 10 mils Code 39 1.57...

  • Page 133: S0803-Fr Flexrange Imager

    S0803-FR FlexRange Imager The depth of field measurements used the following parameters: • Distances are measured from the front of the Imager. • +23 °C (+73 °F), 200 lux for guaranteed, 200 lux for typical. • Photographic quality codes. Note: Time to Read and Depth of Field will be impacted if the barcode symbol is at the edge of the image.

  • Page 134: S0803-Fr Flexrange Imager Field Of View/Resolution

    Typical Specs Focus Standard Range Symbology Near Distance Far Distance 5 mils Code 39 4.80 16.30 10 mils Data Matrix 5.31 16.50 10 mils Code 39 1368 3.35 53.86 13 mils UPC-A 1600 2.36 62.99 15 mils Code 128 1894 2.28 74.57 20 mils Code 39...
  • Page 135 Far Field Optical System • Horizontal FOV: 22° • Vertical FOV: 12° Note: DPI can be calculated based on the following formula: Horizontal DPI = 1280 pixels/width of horizontal field of view (inches) Vertical DPI = 800 pixels/width of vertical field of view (inches) CT37 Mobile Computer Series User Guide...
  • Page 136 CT37 Mobile Computer Series User Guide...
  • Page 138 Honeywell 855 S. Mint Street Charlotte, NC 28202 sps.honeywell.com ™ CT37-A-EN-UG-01 Rev A 7/24...

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