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Acer Hibiki_ADN
Lifecycle Extension Guide

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Summary of Contents for Acer Hibiki ADN

  • Page 1 Acer Hibiki_ADN Lifecycle Extension Guide...
  • Page 2: Table Of Contents

    SeIf-Repair ....................錯誤! 尚未定義書籤。 Machine Disassembly and Replacement ........錯誤! 尚未定義書籤。 Pre-disassembly Instructions ..........錯誤! 尚未定義書籤。 Disassembly Process ................. 6 Removing the Bottom cover ..........錯誤! 尚未定義書籤。 Removing the Battery Packs ..........錯誤! 尚未定義書籤。 Removing the Speaker Module ..............11 Removing the Mainboard heat sink copper ............
  • Page 3: Seif-Repair

    NOTE: Do not attempt to replace other components than those listed above NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of...
  • Page 4: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
  • Page 5 Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. Figure 3-1.
  • Page 6: Main Unit Disassembly Process

    Disassembly Process The disassembly process is divided into the following sections: ⚫ Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
  • Page 7 Size M2*4 Remove the bottom cover M2*9 Remove Battery Pack M2*4 black Remove the heat dissipation M2.0*2.0 copper sheet Fan Module Removal M2*4 IO Small Board Module M2*2 Removal M2.0*3 mainboard Removal Screen Assembly Removal M1.4*2.5 Caution: The keypad and touchpad modules are part of the top cover assembly and cannot be removed.
  • Page 8: Removing The Bottom Cover

    Removing the Bottom cover 1. Remove the twelve (12) screws from the bottom cover (Figure 3 -3). Figure 3-3) M2*3 Screw *2 M2*3 Screw *2 M2*4 Screw *10 2. In the upper left corner, carefully press the spindle with your left hand and snap the bottom cover with your right hand to break the bottom cover snap (Figure 3-4).
  • Page 9 3. If the middle part of the bottom end is difficult to break, rotate the bottom shell downward at a certain angle (about 5°) it will be easy to break the whole cover (in the direction of the red arrow as shown in the figure) and remove the bottom cover. (Figure 3 -5). Figure...
  • Page 10: Removing The Battery Packs

    Removing the Battery Packs Prerequisite: Base Cover Removal 1. Disconnect the battery cable from the main board connector and remove the five screws (M2*4) from the battery. (Figure 3-6). 1. Loosen the speaker wires at the four snap locations on the battery, (Figure 3 -7) Remove the battery pack (Figure 3-8) Important:...
  • Page 11: Removing The Speaker Module

    Removing the Speaker Module Prerequisites Battery Battery Pack Removal 1. Disconnect the speaker cable from the mainboard connector (A) (Figure 3-11). (Figure 3-11). Remove the left and right speakers along the two locating guide posts. (Figure 3-11). 2. Remove the speaker. (Figure 3-12).
  • Page 12: Removing The Mainboard Heat Sink Copper

    Removing the Mainboard heat sink copper Battery Battery Pack Removal 1. Remove the black adhesive tape (A) at the connection between the cooling fan and the heat dissipation copper sheet, and remove the three fixing screws on the heat dissipation copper sheet.
  • Page 13: Removing The Fan

    Removing the FAN Preconditions Battery Battery Pack Removal 1. Disconnect the fan cable connection (A) from the mainboard connector. (Figure 3-16) Remove the cooling fan by removing the three retaining screws. (Figure 3 -17)
  • Page 14: Removing The Io Cable

    Removing the IO Cable Preconditions Battery Battery Pack Removal 1. Unplug the row terminal piano cover on the IO board to unplug row A, (Figure 3 -18) before plumbing, (Figure 3-19) after plumbing; unplug the row terminal piano cover on the main board to unplug row B.
  • Page 15: Removing The Wifi Antenna

    Removing the WIFI Antenna Preconditions Battery Battery Pack Removal 1. Remove the thermal foam covering the fixed antenna. (Figure 3 -21) 2. Remove the transparent cover above the WIFI module group at the mainboard end. (Figure 3-...
  • Page 16 3. Remove the two antenna clasps on the WIFI module set at the mainboard end. (Figure 3-23) 4. Remove the antenna to the spool. (Figure 3-24)
  • Page 17: Removing The Keyboard Cable

    Removing the Keyboard Cable Preconditions Battery Battery Pack Removal 1. Unplug the keyboard terminal piano cover on the mainboard to unplug row A. (Figure 3-25)
  • Page 18: Removing The Screen Wires

    Removing the Screen Wires Preconditions Battery Battery Pack Removal 1. Unplug row A by pivoting the upper screen terminal piano cover on the mainboard.(Figure 3-26)
  • Page 19: Removing The Touchpad Cable

    Removing the Touchpad Cable Preconditions Battery Battery Pack Removal Unplug the touch panel cable terminal A piano cover on the mainboard to unplug the cable; unplug the cable terminal B piano cover on the touch panel to unplug the cable and remove the IO cable.
  • Page 20: Removing The Io Platelets

    Removing the IO Platelets Preconditions Battery Battery Pack Removal Remove the five screws on the IO board and remove the IO small board. (Figure 3 -...
  • Page 21: Removing The Mainboard

    Removing the Mainboard Preconditions Battery Battery Pack Removal 1. Remove the six screws on the mainboard and remove the mainboard. (Figure 3 -28)
  • Page 22: Removing The Touchpad

    Removing the Touchpad Preconditions Battery Battery Pack Removal Remove the black bracket A of the touch panel. The black bracket is attached to the back of the touch panel with double-sided adhesive, and must be removed by applying the corresponding solvent to the plastic sheet. (Figure 3 -29) (Figure 3-30)
  • Page 23: Removing The Screen Assembly

    Removing the Screen Assembly Preconditions Battery Battery Pack Removal 1. Remove the three set screws on the left and right side of the screen assembly pivot. (Figure 3- 31) (Figure 3-32) (Figure 3-32) screws on the left side of the spindle...
  • Page 24: Disassembling The Screen Assembly

    Disassemble the screen assembly Preconditions Battery Battery Pack Removal 1. Remove the six adhesive pads from the screen assembly bezel. (Figure 3 -34) 2. Remove the four bezel fixing screws of the screen assembly and disassemble the screen assembly. (Figure 3-35)
  • Page 25: Disassembling The Screen Assembly B-Frame

    Disassemble the Screen Assembly B-frame Preconditions Battery Battery Pack Removal 1. Remove the screen assembly bezel. (Figure 3-35)
  • Page 26: Lcd Module Disassembly Flowchart

    LCD Module Disassembly Flowchart Liquid Crystal Display Module liquid crystal panel Liquid crystal MIC Module camera module hinge eDP cable Wireless Antennas Size Step M2.5*3.0 86.VLLN7.002 Remove the LCD hinge M2.0*3.0 86.GDEN7.001...
  • Page 27: Assemble The Aux Antenna

    Assemble the AUX Antenna 1. Paste the left and right (primary and secondary) antennas on the A -shell as shown in the figure, with the primary antenna in black and the secondary antenna in white; the main body of the antenna needs to be bent at 90°C to fit the A-shell at right angles; (Figure 3-71). . Figure Replacing the AUX Antenna...
  • Page 28: Assemble The Microphone And Camera

    Assemble the microphone and camera 1. Take the processed microphone and camera motherboard, tear off the motherboard adhesive backing release paper, the lens and microphone head aligned with the limit holes, diagonally inserted into the limit bracket underneath, with the press firmly affixed, as shown in Figure 3 -79. Figure Replacing the 2.
  • Page 29: Assemble The Lcd Panel

    Assemble the LCD Panel 1. Tear off the two pieces of easy-open adhesive release paper; insert the screen cable plug horizontally into the screen slot, and stick the carrying handle backing on the screen T -CON board, and press and paste firmly, as shown in the figure; (Figure 3 -86). Figure Replacing the LCD Panel 2 .
  • Page 30 Cautions: 1, screen line inserted to self-check whether the plug in place, the gap between the plug and the slot can not be; 2, screen installation can not ride on the A shell counter-insert bone above, to avoid screen breakage by force; 3, be careful when installing the LCD panel, do not damage all the cables.
  • Page 31: Assemble The Top Assembly

    Assemble the Top Assembly NOTE: The keypad is part of the top assembly and cannot be removed. If the keypad is damaged, replace the entire top assembly . (Figure 3-91) Figure Top Assembly...
  • Page 32: Assemble The Mainboard

    Assemble the Mainboard NOTE: The WLAN module is part of the motherboard assembly and cannot be removed. If the Wi-Fi module is damaged, replace the entire motherboard. Figure Replacing the Mainboard Align the motherboard with the connector and install it into the C case, lock the motherboard with 3 CM2*2 screws (red circle) and lock the motherboard with 3 CM2*3 screws (green circle) as shown in the illustration;...
  • Page 33 CAUTION: Ensure that all cables and FFCs are kept away from the motherboard during installation. 2. Plug the IO cable to the slot between the small board and the motherboard end, as shown in the figure; Insert the touchpad cable into the slot between the touchpad and the motherboard, as shown in the figure;...
  • Page 34: Assemble The Touchpad Button Board

    Assemble the Touchpad Button Board 1. Take 1pcs of the touchpad and the touchpad bracket, tear the double -sided adhesive release paper of the touchpad, and stick the bracket on the touchpad, as shown in the figure; (Figure 3-96). Figure Replacing the Touchpad Board Install the bracket, install the touchpad assembly in the C -case, and the bracket...
  • Page 35 3. Touchpad installation is complete, paste the touchpad Mylar, Mylar left and right centered, the top limit frame on the top side of the paste, as shown in Figure 3; (Figure 3 - 98). Figure Replacing the Touchpad Board...
  • Page 36: Assemble The Usb Board

    Assemble the USB board 1. Align the small board to the connector and install it into the C case, lock the motherboard with 2 CM2*2 screws (red circle) and lock the motherboard with 3 CM2*3 screws (green circle) as shown in the illustration (Figure 3 - 1 0 0 ). Figure Replacing the USB Board 2 .
  • Page 37 Size Torque Quantity Screw Type Red call M2.0*2 1.2± 0.1kgf.cm Green M2.0*3 1.2± 0.1kgf.cm call out...
  • Page 38: Assemble The Ssd Module

    Assemble the SSD Module 1. Install the SSD and lock a CM2*2 screw as shown (Figure 3-105). Figure Replacing the HDD 尺寸 身份证 扭矩 数量 螺钉型 M2.0*2 1.2± 0.1kgf.cm...
  • Page 39: Assemble The Ab Screen Assembly

    Assemble the AB screen assembly 1. BInstall the top take 1pcs screen assembly onto the C-case assembly and close the left and right pivots into place as shown in Figure 3-110. Figure Attention: 1、When installing the left and right spindles, be careful to avoid the antenna and screen wires to avoid short circuit caused by broken wires;...
  • Page 40 Place the six CM2*4 screws on the left and right pivots of the lock as shown in the figure; (Figure 3-112). Caution: Ensure that all cables are kept away from the unit to avoid damage during installation. Figure Replacing AB Screen Assembly Module 3.
  • Page 41: Assemble The Fan

    Assemble the FAN 1. Insert the fan cable into the slot at the end of the motherboard, and lock the three CM2*4 screws of the fan in the order as shown in the figure (Figure 3-115). Figure Replacing the Fan Size Quantity Torque...
  • Page 42: Assemble The Heatsink

    Assemble the Heatsink + Important: Before replacing the module, apply an approved thermally conductive silicone grease and make sure all thermal pads are in place. Caution: Be careful when applying thermally conductive grease. Thermal grease may damage the motherboard. The following types of thermal grease are approved for use: .Silmore GP50 .
  • Page 43 4. Attach the heat sink to the motherboard screw posts and lock the three CM2*2 screws of the heat sink in the order shown in the figure; paste 1pcs of thermal foam between the heat sink and the fan as shown in the figure (Figure 3 -118). Make sure the heatsink is properly aligned and seated.
  • Page 44: Assemble The Ddr Modules

    Assemble the DDR Modules 1. Wrap the DDR with absorbent paper to expose the DDR gold fingers, as shown in Figure 3-122; 2. Insert the processed DDR diagonally into the slot at the end of the motherboard and press it into place, as shown in Figure 3-122; 3.
  • Page 45: Assemble The Speaker Module

    Assemble the Speaker Module 1. Plug the speaker wires into the main board end holders as shown in Figure 3 - 125. 2. Install the left and right speakers on the left and right locating posts of the C case as shown in Figure 3-125.
  • Page 46: Assemble The Battery Pack

    Assemble the Battery Pack Cover the back of the battery with a sheet of insulated mylar, as shown in Figure 3 - 128; the finished processed battery is placed on the C -case battery screw bracket. Figure Replacing the Battery Pack 2.
  • Page 47: Assemble The Base Cover

    Assemble the Base Cover 1. Install the chassis to the machine by pressing the chassis vertically on the left and right pivots of the machine; Install the DDR cover to the chassis as shown in Figure 3 -133. Figure Replacing the Base Cover Lock the bottom case with seven CM2*3 screws in the order shown in Figure 3 - 134.
  • Page 48 Figure Replacing the Base Cover 3. In the order shown No. 1-5, lock the bottom shell five CM2*3 screws (short screws), Figure 3-135. 4. In the order shown No. 6-7, lock the bottom shell two CM2 * 9 screws (long screws), Figure 3-135.
  • Page 49 M2*3 1.2±0.1kgf.cm Call out Yellow CM2*9 1.2±0.1kgf.cm Call out...
  • Page 50: Troubleshooting

    Troubleshooting Introduction This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.. Introduction tips This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems.
  • Page 51: Error Messages

    Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in the alphabetical order together with the recommended course of action. Table 1-1. Error Messages Error Messages Error Messages Corrective Action CMOS battery bad...
  • Page 52: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 53: Exploded Diagrams

    Exploded Diagrams Figure6-1. Exploded Diagram-180 Degrees Table 6-1.Exploded Diagram Item Description Item Description A cover Hinge Antenna TP FFC FP FFC (TP model with FP) IO FFC KB BKT TP module (with FP or NO) TP Conductive Fabric Thermal module TP Frame Wlan D cover...
  • Page 54 Battery&Fan&MB&UB screw SSD&WIFI screw B cover C cover Speaker DC IN cable Battery TP screw Figure6-1. Exploded Diagram-part1...
  • Page 55: Fru List

    FRU List Table 6-3. FRU list CATEGORY Pictures Acer Description AcerPN ODMPN Adapter - BSYF120300U W 36W 3.5x1.35x10 KP.0360 134388 Wallmount 12V/3.0A Black UL 2pin 0.001 Adapter - BSYF120300V W 36W 3.5x1.35x10 KP.0360 134100 Wallmount 12V/3.0A Black CE 2pin 0.002 ADAPTER Adapter - BSYF120300B W 36W 3.5x1.35x10...
  • Page 56 50.KS8 133752 CABLE FFC CABLE TOUCHPAD NE.001 50.KS8 133752 CABLE FFC CABLE IO BOARD NE.002 NB.KS8 320373 Mainboard AL14-31P Intel N100 UMA 11.001 MAINBOARD NB.KS9 320374 Mainboard AL14-31P N300 UMA 11.001 55.KS8 320374 BOARD BOARD IO NE.001...
  • Page 57 CLCD LCD HINGE UP LCD Panel 14" WUXGA IPS Anti-glare 6M.KS8 320373 MODULE KD140N25-30NI-A001 KL.1400I.015 NE.001 KEYBOARD ASSY W/ UPPER 6B.KS8 320373 CASE,TOUCHPAD,KEYBOARD US International NE.001 KEYBOARD ASSY W/ UPPER 6B.KS8 320373 CASE,TOUCHPAD,KEYBOARD ALA-Spanish NE.002 ASSEMBLY KEYBOARD ASSY W/ UPPER 6B.KS8 320373 CASE,TOUCHPAD,KEYBOARD Arabic...
  • Page 58 SPEAKER/MI 23.KS8 SPEAKER R+L CROPHONE NE.002 133752 KN.256 Flash Disk SSD NAND 256GB PM4 CTE LF+HF 00.002 320039 KN.512 Flash Disk SSD NAND 512GB PM4 CTE LF+HF 00.007 320081 Memory SO-DIMM DDRV 16GB for CTE LF+HF for KN.16G 00.030 320104 KN.8GB Memory SO-DIMM DDRV 8GB CTE LF for CTE 00.046...
  • Page 59 SCREW CM2*4 Cap Diameter 4.2 Cap thickness 0.5 86.KS8 SCREW Salt spray 24H black NE.003 133822 SCREW CM2*3 Cap Diameter 3.2 Cap thickness 0.5 86.KS8 SCREW salt spray 24H silver NE.004 133822 86.KS8 SCREW SCREW Cap Diameter 2.5 cap thickness 0.6 black NE.005 133822 SCREW CM2*9 Cap Diameter 3.2 Cap thickness 0.5...
  • Page 60: Software Update

    Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers Run Windows Update in order to get the latest drivers from Acer ⚫...
  • Page 61: Software Recovery

    NOTE In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service. Personal Data Removal...

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