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WhisperKool Platinum Split Twin H.E. PS9000 Owner's Manual

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PLATINUM SPLIT TWIN
H.E.
OWNER'S MANUAL
Platinum Split Twin H.E. PS9000
NOTICE: To activate the split system
warranty, the installing certified HVAC/R
service tech must complete the split system
warranty checklist and send back to
WhisperKOOL

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Summary of Contents for WhisperKool Platinum Split Twin H.E. PS9000

  • Page 1 PLATINUM SPLIT TWIN H.E. OWNER'S MANUAL Platinum Split Twin H.E. PS9000 NOTICE: To activate the split system warranty, the installing certified HVAC/R service tech must complete the split system warranty checklist and send back to WhisperKOOL...
  • Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.

  • Page 3: Table Of Contents

    Table Of Contents Introduction……………………………………………………………………………………... Page 2 Before You Start ………………………………………………………………………………… Page 3 Preparing The Wine Cellar……………………………………………………………………... Page 4 Receiving & Inspecting The System…………………………………………………………… Page 7 Quick Reference Guide…………………………………………………………………………. Page 8 Liquid-Measuring Thermostat System( Bottle Probe)-KDT…………………………………. Page 10 Items To Route Before Installing The Evaporator Unit-KDT………………………………….. Page 11 24V Thermostat Conversion Kit Wiring Instructions…………………………………………...

  • Page 4: Introduction

    INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com.

  • Page 5: Before You Start

    If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL's Customer Service at 1-800-343-9463. Please be sure all testing has been completed prior to contacting Customer Service.

  • Page 6: Preparing The Wine Cellar

    PREPARING THE WINE CELLAR The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improp-erly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and other negative side effects. It is highly recommended that you obtain the assistance of a wine storage professional.
  • Page 7 Mounting the Evaporator Unit The evaporator unit must be mounted within 18' of the top of the room in order to achieve sufficient cooling. As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool environment by capturing the warm air and replacing it with cool air.
  • Page 8 Ventilation The necessity of dissipating heat away from the condensing unit is critical to the unit’ s performance and cannot be overstated. As the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation is required in order to dissipate heat away from the condensing unit.

  • Page 9: Receiving & Inspecting The System

    Allow the condensing unit to sit for 24 hours prior to start-up. The condensing unit can be placed in the installation location, piped, and evacuated during this time. NOTE: WhisperKOOL units are manufactured in the USA and tested prior to shipment. •...

  • Page 10: Quick Reference Guide

    QUICK REFERENCE GUIDE Wall-Mounted — Front / Side View Evaporator unit Return air Filter grille Supply air Wall-Mounted — Rear / Side View Mounting keyholes (4) THROUGH THE WALL Option 1 Knockout for wiring Line set knockout Knockout for drain line INSIDE CELLAR Option 2 Knockout for drain line...
  • Page 11 Fully Ducted — Front / Side View Supply air Return air Duct plenum Fully Ducted — Rear / Side View Mounting keyholes (4) THROUGH THE WALL Option 1 Knockout for wiring Line set knockout Knockout for drain line INSIDE CELLAR Option 2 Knockout for drain line Knockout for wiring...

  • Page 12: Liquid-Measuring Thermostat System( Bottle Probe)-Kdt

    LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) - KDT Our cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe con-tains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity. Setting up the Bottle Probe: Figure 1 1.

  • Page 13: Items To Route Before Installing The Evaporator Unit-Kdt

    ITEMS TO ROUTE BEFORE INSTALLING THE EVAPORATOR UNITS 1. Route the refrigerant lines from each evaporator unit toward each other using 1/2” OD copper tubing for the suction line and 1/4” OD tubing for the liquid lines. 2. Join both suction lines together using a 1/2” T-fitting. Install a 1/2” to 5/8” reducer at the outlet of the T-fitting. The remainder of the suction line from the T-fitting to the condensing unit will need to be 5/8”...

  • Page 14: Thermostat Conversion Kit Wiring Instructions

    24V WIRING CONNECTIONS (EVAPORATOR UNITS) 1. Route a standard 18-5 thermostat wire from the secondary unit installation location to the primary evaporator unit. 2. Route a standard 18-5 thermostat wire from the primary unit installation location to the thermostat installation location.

  • Page 15: Preparing The Wall Mounted Evaporator Units

    PREPARING THE WALL-MOUNTED EVAPORATOR (FAN COIL) UNITS Required Tools: • Drill • Drywall saw • 5/32" drill bit • Ladder • • 1/4" socket drill bit Level • 1/4" wrench • Pliers • Phillips-head screwdriver • Pencil • Tape measure Drain Pan Power Remove the knockouts that you will be using to route...

  • Page 16: Installing The Wall Mounted Evaporator Units

    INSTALLING THE WALL-MOUNTED EVAPORATOR UNITS Refer to the Wall-Mounted Evaporator Unit Installation Template for more information about mounting the wall- mounted evaporator unit. Locate two (2) wall studs in the desired mounting location spaced 16” on center. Mark vertical lines on each stud 16” apart. Mark an intersecting horizontal line at the desired height of the unit.
  • Page 17 (For best results, install the cork tape inside of the unit.) 22. Repeat steps 1-21 with the second evaporator unit. (Steps 18 and 19 do not apply to the secondary unit.) 23. Follow the directions for correct installation of the wall mount grille. Page 15 www.whisperkool.com | Page 15 08/04/21...

  • Page 18: Preparing The Fully Ducted Evaporator Units

    PREPARING THE FULLY DUCTED EVAPORATOR UNITS Remove the knockouts that you will be using to Power route the line set, power wires, display cable, bottle probe, and drain line. Remove the insulation from the knockout holes. For ease of installation, remove the nine (9) Line set screws securing the top and remove the top.

  • Page 19: Installing The Fully Ducted Evaporator

    INSTALLING THE FULLY DUCTED EVAPORATOR UNITS 1. Using 1/4" and 3/8" copper tubing, route the liquid and suction lines through the knockouts in the housing. Be sure to extend the tubing far enough outside of the housing to extend through the wall if necessary. 2.

  • Page 20: Connecting The Lineset

    CONNECTING THE LINESET Connect the refrigerant piping according to these instructions 1. Cut the pipes When cutting the pipes make sure to take extra care and cut and flare them properly. This will ensure a proper connection and minimize the need for maintenance a.
  • Page 21 CONNECTING THE LINESET, CONTINUED PIPING EXTENSION BEYOND FLARE FORM Flare form Outer Diameter of A (in.) Pipe (in) Max. Min. Ø 1/4” 0.0275” 0.05” Ø 3/8” 0.063” 0.04” Ø 1/2” 0.04” 0.07” Ø 5/8” 0.078” 0.086” Ø 3/4” 0.078” 0.094" Pipe e.

  • Page 22: Installing The Wall Mount Kit

    INSTALLING THE WALL MOUNT KIT 1. If removed, reinstall the top panel of the unit housing. 2. Align the front grille with the four (4) ball studs on the housing. Push the front grille onto the ball studs until it snaps into place. 3.

  • Page 23: Ducting Overview

    DUCTING OVERVIEW Use ductwork to connect the unit to the supply and return outlets in the wine cellar. Use only insulated ductwork to minimize cooling losses, prevent sweating, and reduce noise. Use ductwork on the condenser section to redirect or absorb sound, bring in outside air to the unit inlet, and/or exhaust the hot air.

  • Page 24: Ducting Configurations

    DUCTING CONFIGURATIONS There are several ways to duct this unit. Please review the different configurations to determine a basis for your particular installa- tion. Remember to contact a wine cellar professional if you have any questions. Indoor Installation Cold Air Supply (Cellar Side) Line Set to Condensing Unit Adjacent Room Return Air (Cellar Side)

  • Page 25: Drain Line

    DRAIN LINE Condensation Drain Line (not provided, but required) The condensation drain line tube moves excess condensation from the evaporator unit to a proper discharge location. It is important for the drain line tube to be properly connected in order to prevent leakage and other problems associ- ated with excess condensation.

  • Page 26: Wall Mount Bracket Installation

    REMOTE DISPLAY: INSTALLATION AND CONFIGURATION - KDT Tools needed:5/16” drill bit, 3/16” drill bit, drywall saw, level, pencil What’ s included: Display panel, wall mount bracket, ° F Display panel Wall mount bracket Flush mount bracket Flush mount template WALL MOUNT BRACKET INSTALLATION 1.
  • Page 27 WALL MOUNT BRACKET INSTALLATION, CONTINUED 2. Using a drill with a 3/16 drill four holes in the drywall for the screws. Insert the four (4) provided drywall anchors into the drywall, then tap them in with a hammer until they are flush with the wall. 3.
  • Page 28 WALL MOUNT BRACKET INSTALLATION, CONTINUED NOTE: Before you continue to Step 4, locate the area where the display will be mounted. You may route the display wire into the housing one of three ways: either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket.

  • Page 29: Flush Mount Bracket Installation

    FLUSH MOUNT BRACKET INSTALLATION - KDT 1. Square the flush mount template on the wall 2. Peel the backing off the template and stick it to the wall, aligning the bottom edge with the line drawn in Step 1. using a level. Then draw a 3” line along the bottom edge of the template.
  • Page 30 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT...
  • Page 31 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED 7. Connect the end of the display cable to the JST connector on the display panel. DISPLAY BRACKET 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket.

  • Page 32: Platinum Spit Evaporator Wiring Diagram - Kdt

    PLATINUM TWIN WIRING DIAGRAM - KDT Page 30 08/04/21...

  • Page 33: Platinum Split Evaporator Wiring Diagram - 24V

    PLATINUM TWIN WIRING DIAGRAM - 24V Page 31 08/04/21...

  • Page 34: Condensing Unit Wiring Diagram

    CONDENSING UNIT WIRING DIAGRAM Page 32 08/04/21...

  • Page 35: Line Set Piping Diagram

    LINE SET PIPING DIAGRAMS These are two suggested examples for running the line set from the coil to the condensing unit. Example 1 is specifically applicable when the system is installed with the condensing unit below or leveled to the coil. Example 2 is applicable when the system is installed with the condensing unit at a higher elevation than the coil.

  • Page 36: Preparing The Condensing Unit

    Provide a weatherproof disconnect for the condensing unit if it is located outside. Power surges and spikes can damage sensitive electrical equipment. WhisperKOOL recommends plugging the unit into a surge protector or power conditioner in order to protect your system. As outlined in our terms and conditions, power surges and spikes are not covered under warranty.

  • Page 37: Condensing Unit Wiring

    CONDENSING UNIT WIRING 1. Locate or install an electrical disconnect box near the outdoor condensing unit per electrical code. 2. Remove electrical cover plate from unit. 3. Connect wiring for: 24V contactor (communication cable), L1, L2, and Ground as identified by terminal block label. 4.

  • Page 38: Installing The Condensing Unit

    INSTALLING THE CONDENSING UNIT Step 1: Select installation location Before installing the outdoor unit, you must choose an appropriate location. The following are standards that will help you choose an appropriate location for the unit. Proper installation locations meet the following standards: •...
  • Page 39 INSTALLING THE CONDENSING UNIT(CONTINUED) If you will install the unit on the ground or on a concrete mounting platform, do the following: 1. Mark the positions for four expansion bolt based on dimensions in the Unit Mounting Dimensions chart. 2. Pre-drill holes for expansion bolts. 3.
  • Page 40 INSTALLING THE CONDENSING UNIT (continued) Line Set Piping Size Line Set Length <25ft 26-50ft 50-100ft Platinum Split H.E. 9000 3/4" Horizontal Tubing 5/8" Suction Line 5/8" Vertical Rise Horizontal Tubing 3/8” Liquid Line Vertical Rise 3/8” Line set piping size is determined by the unit size and the line set length. Determine the length before selecting the size. For the vertical rise on the suction and liquid lines refer to the line set piping examples previously shown.
  • Page 41 INSTALLING THE CONDENSING UNIT(continued) Charging • The chart below provides the approximate refrigerant charge amount for initial startup based on the line set length. Please see the chart below for the initial charge amount. The installing technician may still need to add additional charge and dial in the desired subcooling to achieve optimum performance.
  • Page 42 INSTALLING THE CONDENSING UNIT(continued) Finalizing the Installation • Confirm the entire suction line from the evaporator unit to the condensing unit is insulated using cellular insulation or equivalent. Seal all seams with Armaflex 520 Foam Insulation Adhesive or equivalent. • Confirm that the control is displaying the correct temperature and that no alarms are present. Approximate Operating Pressures (Cellar temperature 55°F) Temp.

  • Page 43: Wall Mounted Unit Specifications

    WALL-MOUNTED TWIN SPECIFICATIONS Evaporator unit Wall Mount Twin 9000 Evaporator Wall Mount 9000 H.E. Condenser Model (Fan Coil Units) (Air-Cooled Condensing Unit) 3000 cu. ft.* Cellar Size Fan Speed Medium High BTU/h ( 60°F condenser air 8201/8810 8883/9417 intake temperature) H.E.

  • Page 44: Fully Ducted Unit Specifications

    FULLY DUCTED TWIN SPECIFICATIONS Supply air Return air Duct plenum Fully Ducted Twin 9000 Evaporator Fully Ducted 9000 H.E. Condenser Model (Fan Coil Units) (Air-Cooled Condensing Unit) 3000 cu. ft.* Cellar Size Fan Speed Medium High BTU/h ( 60°F condenser air 7817/8015 8017/8152 intake temperature)

  • Page 45: Display Layout

    ° ° DISPLAY LAYOUT Alarm is present Compressor is on Fan is on Anti-Frost Cycle running ° F Scroll Button Return to Previous Change Setpoint Menu View/Change Setpoint Scroll Button Enter User Menu Change Setpoint (hold for 3 sec) Unlock Button Power On/Off (hold for 1 sec) Page 43...

  • Page 46: Controller Functions

    CONTROLLER FUNCTIONS Button Normal Functions °F INITIAL STARTUP When the unit is plugged in and power is sent to the controller, a beep will sound, confirming that the controller is getting power. All LEDs on the display will blink three times. Three dashes will then appear on the screen.

  • Page 47: Icon Glossary

    ICON GLOSSARY Icon Meaning SNOWFLAKE Blinking: The unit is calling for cooling, but must wait five minutes before restarting the com-pressor. This five-minute delay serves as an Anti-Short Cycle for the compressor’ s protection. Constant: The unit is in cooling mode and the condensing unit is running. DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle.

  • Page 48: Alarm Codes

    ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board.

  • Page 49: User Menu

    USER MENU The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and DOWN ARROW buttons to adjust a parameter.

  • Page 50: Troubleshooting Guide

    TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator unit Possible cause Solution Evaporator filter or coil is dirty Remove the filter and wash it, then clean the coil with a vacuum. If coil is very dirty, use a spray bottle with a small amount of liquid dish detergent or coil cleaner.
  • Page 51 Unit leaks water Possible cause Solution Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect drain and clear it out;...

  • Page 52: System Operation-Kdt

    SYSTEM OPERATION-KDT Initial Start-Up The compressor will remain off until the evaporator coil When the unit is plugged in and power is sent to the controller, a reaches 40°F, or for a maximum of one hour. The unit will then beep will sound, confirming that the controller is getting power.

  • Page 53: System Operation-24V

    SYSTEM OPERATION-24V Initial Start-Up Set the thermostat to COOL and fan switch to AUTO. Lower the setpoint to the desired cellar temperature. (A temperature of 55°F is the recommended setpoint.) See thermostat instructions for details. Indoor Fan Operation If the fan switch on the thermostat is in the AUTO position, it will run only during the cooling cycle.

  • Page 54: Maintenance Schedule

    MAINTENANCE SCHEDULE Monthly 1. Check for debris surrounding condensing unit (leaves, branches, trash, etc); remove all obstructions 2. Check the drain line to see if it is above the waterline (if draining into a vessel) Inspect the external drain line for functionality. Moisture should be present inside of the drain line if system has been running.

  • Page 55: Technical Assistance

    TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •...

  • Page 56: Warranty Information

    WhisperKOOL warrants against defects in material and workmanship as follows: 1. LABOR — For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing warranty parts.
  • Page 57 6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKOOL in order to obtain limited warranty service.
  • Page 58 WhisperKOOL Customer Service to arrange for replacement under the warranty guidelines. When a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser skid from WhisperKOOL at retail price. Upon installation of the new condenser skid by a certified HVAC/R Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the Installation Checklist to WhisperKOOL Customer Service for approval.
  • Page 59 County of San Joaquin, State of California, and all parties, WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.

  • Page 60: Warranty Registration

    WhisperKOOL warranty@whisperkool.com 209-466-4606 B. Technical Assistance. WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to ATTN: Warranty Registration 4:00 p.m. PST. The Customer Service representative will be able to assist you with your questions and warranty 1738 E. Alpine Avenue...
  • Page 61 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1(800) 343-9463 www.whisperkool.com...

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