Motorola V60 User Manual page 169

User.Guide.GSM.book Page 169 Wednesday, February 6, 2002 10:26 AM
Troubleshooting
2TQDNGO
The display says:
or
even though I
have inserted my
SIM card in the
phone.
The display says:
. How
do I unblock my
SIM card?
The display says:
. How do I
unlock my
phone?
My phone asks
for an unlock
code when I try
to open a
feature.
5QNWVKQP
The SIM card may be incorrectly
inserted. Check the SIM card to make
sure that it is inserted properly. See
"Installing the SIM Card" on page 24.
Call your service provider (the company
that sends you your monthly wireless
service bill) to obtain the PIN
unblocking key (PUK) code. See
"Unblock the SIM Card PIN Code" on
page 162.
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See "Locking and
Unlocking Your Phone" on page 160.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).
The application you want is locked. If
you own the phone but do not know
the unlock code, see "If You Forget a
Code or Password" on page 159.
169