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Question
Is the other party
unable to hear
you?
Has the phone
been damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery charger
used?
The following refer to specific problems:
Problem
My phone was
stolen. To whom
should I report
this?
I forgot my
password.
166
Troubleshooting
Answer
UNMUTE
Press
unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone's limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.
Solution
Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).
See "If You Forget a Code or Password"
on page 160.
+
(
) if necessary to
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