Troubleshooting - Motorola V100 User Manual

Troubleshooting

What to do if...
Personal
Communicator
does not turn on
You can't make
calls
You can't
receive calls
Personal
Communicator
won't unlock
Your PIN is
blocked
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• Check the battery. Is it charged, properly fitted and are the contacts clean
and dry?
• Check the signal strength meter. If the signal is weak, move to an open
space or, if in a building, move close to a window.
• Check your network settings. Try to select another network.
• Check your coverage map. Are restrictions set?
• Check your Call Barring and Fixed Dialling settings.
• Have you reached your call charge limit? Reset your limit or contact your
service provider.
• Have you inserted a new SIM card? Make sure no new restrictions have
been imposed.
• Check the signal strength meter. If the signal is weak, move to an open
space or, if in a building, move closer to a window.
• Check Call Diversion and Call Barring settings. Check Ringer and
VibraCall™ settings. If both are off, there is no audible alert.
• Have you inserted a new SIM card? Enter the new PIN code.
• Do you have a replacement Personal Communicator? Enter the default
unlock code of 1234.
• Did you forget your unlock code? Press
your security code).
• Enter the PIN unblocking code supplied with your SIM card.
%
to change it (you will need
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