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LC 3170 Series
SERVICE GUIDE
CANON U.S.A., INC.
Rev. 0
TECHNICAL SUPPORT DIVISION
October 1999

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Summary of Contents for Canon LC 3170 Series

  • Page 1 LC 3170 Series SERVICE GUIDE CANON U.S.A., INC. Rev. 0 TECHNICAL SUPPORT DIVISION October 1999...
  • Page 2 LC 3170 Series Service Guide IMPORTANT SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL MACHINE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER. USE OF THIS SERVICE REFERENCE GUIDE SHOULD BE STRICTLY SUPERVISED AVOID DISCLOSURE CONFIDENTIAL INFORMATION.
  • Page 3 Pursuant to the dealer agreement with Canon U.S.A., Inc., this service guide is solely for reference purposes and may be used only by authorized Dealers of Canon U.S.A., Inc. No part of this service guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly...
  • Page 4: Table Of Contents

    Network Printer Features ..........................2 Network Software ............................. 2 III. SPECIFICATIONS ...........................2 A. LC 3170 Series..............................2 PRODUCT CONFIGURATION......................3 A. Model of LC 3170 Series ..........................3 Supplies................................4 Facsimile Options ............................. 4 D. Printer Options ..............................4 V. SERVICE FEATURES........................5 A.
  • Page 5: Product Overview

    Super G3 (33,600 bps Communication) High Speed Modem As an Energy Star partner, Canon U.S.A. has determined that this product meets the Energy Star guidelines for energy efficiency. Based on 20 lb. Bond paper. Yield is based on 5% coverage.
  • Page 6: Network Printer Features

    LC 3170 Series Service Guide Network Printer Features PCL 6 Support ® ® Optional Adobe PostScript Envelope Feeder (EF-52) Option Duplex Unit (DU-52) Option 10/100 Base-T Support (EB-52 FX / Network Printing Only) ™ MultiSpot DDS Support (NID 1.6: 10 Base-T Only) Network Software MultiSpot Document Distribution System V2.0 for network PC faxing,...
  • Page 7: Product Configuration

    LC 3170 Series Service Guide Product Configuration Model of LC 3170 Series Item Item Number Basic Fax Model Includes: FX-6 Cartridge (H11-6431-220) LC 3170 H12-1612-210 Advanced Fax Model Includes: FX-6 Cartridge (H11-6431-220) 4MB Fax Memory kit (H11-4721-210) Paper Feeder PF-52...
  • Page 8: Supplies

    LC 3170 Series Service Guide Supplies Item Item Number FX-6 Cartridge H11-6431-220 Facsimile Options Item Item Number Dual-Line Upgrade Kit H11-5502-210 Handset Kit 17 H12-3472-210 Verification Stamp Unit 1 H12-3162-210 Yellow Ink for Verification Stamp H12-3372-210 2MB Memory Kit H11-4711-210...
  • Page 9: Service Features

    There are no periodic inspections or replacement parts that are required by the customer or service technician for the LC 3170 Series. Estimated average values in the field, based upon data from supplier. Data is subject to change depending upon many factors...
  • Page 10: Consumable Parts

    LC 3170 Series Service Guide Consumable Parts Estimated Parts Name Part Number Yield/Life Remarks (sheets) Document Separation roller HB1-3912-000 75,000 (upper) Document Separation roller HB1-3899-000 75,000 (lower) Multi-purpose tray RG5-3718-000 100,000 pick-up roller 200,000 Separation pad RB1-8773-000 Torque limiter should...
  • Page 11: Customer Maintenance

    LC 3170 Series Service Guide Customer Maintenance It should be recommended to the customer that the following items be cleaned, as necessary, to help maintain the machine’s peak performance: Item Instructions Clean with a soft, lint-free cloth Main Unit Outer Covers moistened in water or diluted mild detergent when dirty.
  • Page 12: Repairable Parts List

    Canon U.S.A.’s Facsimile Repairable Parts List should be sent directly to an Authorized Parts Repair Facility. To avoid any confusion or delay of the repair, do not combine shipments of Canon warranty parts with any other parts you may be submitting to the Authorized Parts Repair Facility (A.P.R.F).
  • Page 13: Recommended Special Tools List

    LC 3170 Series Service Guide Recommended Special Tools List Tool Part Number Grease CK-0544-000 (FLOIL GE676) Grease HY9-0007-000 Apply to specified areas. (MOLYKOTE EM-50L) Grease CK-8003-000 (TELLUS OIL 68) Check printer and option Printer Driver Test RY9-0124-000 operations. Used when setting up the...
  • Page 14: Warranty Policy

    LC 3170 Series Service Guide Warranty Policy Warranty Terms 1. The warranty term for the LC 3170 Series is ninety (90) days from date of delivery to the original purchaser from Canon U.S.A., Inc. or its authorized dealer. See Canon LC 3170 Series Product Limited Warranty.
  • Page 17: Training

    Course Manager must complete and send the Certification Request Form to their Regional Service Training Center. The Certification Request Form is available from Canon On-line in the Training Services section. Select “Forms” and then select the file name “ Certification Request Form .”...
  • Page 18: Materials

    LC 3170 Series Service Guide Materials The training course requirements and recommendations are: Requirements • LC 3170 or LC 3175 or LC 3175MS • LC 3170 Training Package • TV and VCR Recommendations: • Printer Board • Dual Line Upgrade Kit •...
  • Page 19: Appendix

    Laser Class 3170 Series Product Warranty Conditions Canon U.S.A., Inc. in the case of goods purchased in the U.S.A., or Canon Canada, Inc. in the case of goods purchased in Canada (herein collectively referred to as “Canon”) warrants its Laser Class Facsimile Equipment and Canon-brand accessories or options for such Facsimile Equipment (when installed on the equipment for which they were designed) (collectively the “FAX Equipment”) to...

This manual is also suitable for:

Lc 3175Lc 3175msH12-1612-210H12-1622-setH12-1682-set

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