Table of Contents
Advertisement
Troubleshooting guide
Audio and video momentarily pause.
This occurs between playlist chapters.
This occurs between chapters and with partially deleted titles
on finalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format),
+R, +R DL and +RW that have been copied using the high
speed mode.
This occurs as scenes change during Quick View.
[-R]DL] [+R]DL] When playing a title recorded on both layers, the
unit automatically switches between layers and plays the title in
the same way as a normal programme. However, video and
audio may momentarily cut out when the unit is switching
layers. (
40)
BD-Video or DVD-Video is not played.
You have set a ratings level to limit BD-Video or DVD-Video
play. Change this setting. (
Ensure the disc is for the correct BD-Video region code or DVD-
Video region number, and is not defective. (
[BD-V] You cannot playback while recording from external
equipment.
Alternative soundtrack and subtitles cannot be
selected.
The languages are not recorded on the disc.
You may not be able to use the on-screen menus to change the
soundtrack and subtitles on some discs. Use the disc's menus
to make changes. (
No subtitles.
Subtitles are not recorded on the disc.
Turn the subtitles on. Set "Subtitles" on the on-screen menu to
"On". (
81)
Angle cannot be changed.
Angles can only be changed during scenes where different
angles are recorded.
You have forgotten your ratings PIN.
You want to cancel the ratings level.
The ratings level returns to the factory preset. While the disc
tray is open, press [DRIVE SELECT] to select the BD drive,
then press and hold [¥ REC] and [1] (PLAY) on the main unit
at the same time for 5 or more seconds ("INIT" will appear on
the unit's display).
Image for the Quick View is not smooth.
Image may not be played back smoothly in case of DR, HG,
HX, HE, HL mode titles or [BD-V] [AVCHD].
This function does not work when recording is in XP or FR
mode.
The resume play function does not work.
Memorized positions are cancelled when
– open the disc tray.
– [SD] [CD] [USB] turn off the power.
([HDD] will not be cancelled)
This function does not work for Some BD-Video disc that
contains BD-J.
Time Slip, Manual Skip, etc. does not work.
Slow-motion playback does not go reverse.
Reverse frame-by-frame does not work properly.
Time Slip does not work when the unit's "TV System" settings
are different from the title recorded on the disc. (
Slow-motion playback in reverse does not work for [BD-V]
[AVCHD].
[BD-V] [AVCHD] Reverse frame-by-frame cannot be done.
Frame-by-frame backward for titles that have copied the
AVCHD will be reversed in 10 frame units.
Slow-motion and frame-by-frame do not work with the title
recorded from radio service.
RQT9434
112
89)
Cover)
21)
93)
It takes time before play starts.
This is normal on DivX video. (DivX)
Picture stops.
Picture may stop if the DivX files are greater than 2 GB. (DivX).
Cannot see the beginning of the title played.
(If connecting to a TV that supports VIERA Link with an HDMI
cable)
When [1] (PLAY) is pressed on this unit's remote control, you
may not be able to see the beginning of the title played until the
picture is displayed on the TV. Using [:], return to the
beginning of the title.
Edit
The available recording time doesn't increase
even after deleting titles on the disc.
Available space on BD-R, DVD-R, DVD-R DL, +R, or +R DL
does not increase even after deleting previous titles.
Available space on DVD-RW (DVD-Video format) or +RW
increases when you delete the last title.
Cannot edit.
You may not be able to edit on the HDD if there is no available
space.
Delete any unwanted titles to create empty space. (
Cannot format.
The disc is dirty. Wipe with a damp cloth and then wipe dry.
(
15)
Disc may be defective or of poor quality.
You tried formatting a disc that you may not be able to use in
this unit. (
10)
Cannot create chapters.
Cannot mark the start point or the end point
during "Partial Delete" operation.
The unit writes the chapter division information to the disc when
you turn it off or remove the disc.
These operations are not possible with still pictures.
You cannot set points if they are too close to each other. You
cannot set an end point before a start point.
Cannot delete chapters.
[HDD] [BD-RE] [BD-R] [RAM] When the chapter is too short to
delete, use "Combine Chapters" to make the chapter longer.
(
51)
Cannot create a playlist.
Creation or editing of playlists cannot be done on this unit.
Still pictures
Cannot display Picture View screen.
This screen cannot be displayed during recording or copy.
Cannot edit or format a card.
Release the card's protection setting. (
25)
11)
Advertisement
Table of Contents
