TECOM IG7600 Administration Manual
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IG7600
Administration Manual
Copyright © 2013 TECOM Co., Ltd.
All Rights Reserved.
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Summary of Contents for TECOM IG7600

  • Page 1 IG7600 Administration Manual Copyright © 2013 TECOM Co., Ltd. All Rights Reserved. Page 1 of 156...
  • Page 2 IG7600 Administration Manual Environment The equipment you have purchased must not be disposed of with household waste. You should return these to your distributor if they are to replace or dispose of them in an approved recycling centre. FCC Statement...
  • Page 3 Electrical Powering: The IG7600 can be powered with correct power adaptor, the power adaptor must be 12V/1.5A. Any damage caused to the IG7600 as a result of using unsupported power adaptors will not be covered by the manufacturer’s warranty.
  • Page 4 IG7600 Administration Manual Revision History Primary Version Description of Version Date Completed Author(s) Add IPCamera page. Add Aps Server page. Update NAT Traversal page. Update Access Control page. 0.1.2 Icy, Ethan 2013-5-3 Update Restore to default page. Wizard page changed.
  • Page 5: Table Of Contents

    IG7600 Administration Manual Table Of Contents Introduction ..............................8 Getting to Know the IG7600 ........................10 2.1 Front Panel..............................10 2.2 Rear Panel..............................11 IG7600 Voice General Features ......................... 12 3.1. 3-Way Conference ..........................12 3.2. Access Control for Web Page ........................ 12 3.3.
  • Page 6 Transfer / Recall ........................... 17 4.38. Volume Control ..........................17 4.39. Web Management......................... 17 Quick Installation............................17 5.1 Connecting the IG7600..........................17 5.2 Wizard Setup.............................. 17 5.2.1 WAN Setting ........................... 17 5.2.2 LAN Setting............................ 17 5.2.3 Wireless Basic..........................17 5.2.4 Internet Time........................... 17 5.2.8 Wizard Setup Finished ........................
  • Page 7 Appendix 4: APS ..............................17 Appendix 4.1 Install APS on Windows ......................17 Appendix 4.2 Managing IG7600 Firmware..................... 17 Appendix 4.3 Show all IG7600 managed......................17 Appendix 4.4 Upgrading IG7600 Firmware....................17 Appendix 4.5 IG7600 Configure File Update....................17 Appendix 4.6 Managing IP Phone Firmware....................17 Appendix 4.7 Upgrading IP Phone Firmware....................
  • Page 8: Introduction

    The IG7600 is so easy to configure that a fully working system can be set up in minutes. Plug and Play feature allows IP phone, iPhone or Android phone, with Tecom soft client to be automatically detected and registered when they are connected.
  • Page 9 (2) To build a common setting file for most users. (3) To configure each phone and install them into the network. (4) To configure each interfaces and install them into IG7600. (5) And to solve the problems that users encounter during operation.
  • Page 10: Getting To Know The Ig7600

    IG7600 Administration Manual Getting to Know the IG7600 2.1 Front Panel The front panel contains several LEDs that indicate the status of the IG7600. Figure 2-1. Front Panel of IG7600 LED Name Color Status Description POWER Red/Blue Red On Firmware updating...
  • Page 11: Rear Panel

    IG7600 Administration Manual 2.2 Rear Panel The rear panel contains the ports for the IG7600's data and power connections. Figure 2-2. Rear Panel of IG7600 Label Function RJ-45 connector: Connects the device to your cable modem, or to your ADSL Modem. It’s to connect to the remote network.
  • Page 12: Ig7600 Voice General Features

    Service Control List, IP Address Access Control mode and password for Administrator, Supporter and User. IG7600 also provide an external user access to the internal IP phone’s Web page. The Registered Phone page will list all registered phones with their IP links for IP phone.
  • Page 13 LCD. For each extension, the maximum number of Voice Mail is 200. For each leaving message, it's saved 1 - 30 days or infinite Support 16 Virtual Mailboxes Copyright 2013 Tecom, Co. LTD. All rights reserved Page 13 of 156...
  • Page 14: Auto Provisioning

    To make an intercom call, dial a Station number (IP Terminal, POTS) or a Voice Mail number. To make an outside call, dial a phone number. IG7600 chooses a line (PSTN line, IP trunk, another IG7600) via Call Routing Table to dial out.
  • Page 15: Call Pickup - Group

    Trunk Access • IG7600 checks the field only when a call matches the associated interval. If the field is set to “Y”, the entry is valid when the trunk is accessed previously. If the field is set to “N”, the trunk isn’t accessed previously. The trunk will be accessed through Call Routing Table.
  • Page 16: Call Routing

    The appropriate route is determined based on the number dialed. If necessary, IG7600 can automatically modify the dialed number by deleting and inserting digits. The call routing destination is a PSTN line, an IP line or a line group. It allows you to...
  • Page 17: Caller Id Detection/Generation

    Call Waiting Tone 3.16. Direct In Dialing (DID) IG7600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer its individual phone number for each extension. IG7600 provides 50 entries in the Direct In Dialing Table. Each entry includes DID Number: used to check the caller ID of the incoming call.
  • Page 18: Direct Inward System Access (Disa)

    Flash is the momentary operation of the hook-switch at the analog device, which can be deciphered by the IG7600 system in such a way that the previous call in progress is held, or placed in a status of transfer awaiting further instructions from the user.
  • Page 19: Message Waiting Indication (Mwi)

    3.25. Numbering Plan The Numbering Plan refers to the structure of dialed access to the various resources that are part of the system. IG7600 also allows for a very flexible configuration numbering for the various system resources. IG7600 provides the following resources to be programmed in Numbering Plan.
  • Page 20: Service Mode

    IG7600 Administration Manual 3.28. Service Mode IG7600 provide Day and Night settings for each weekday in service mode page. It will be applied in the following function: - Answering Position: Trunk incoming call may be forwarded to different extensions according to the settings.
  • Page 21: Ucd (Uniform Call Distribution) Group (Or Hunt Group)

    Upgrade the software using an image file Manual setup If having an IG7600 image file, you can select “Upgrade the software using an image file”. It chooses the image file to upgrade device to latest version. If having an IG7600 configuration file, you can select “Update the configurations using the saved setting file”.
  • Page 22: Ig7600 Voice Extension Features

    IG7600 Administration Manual IG7600 Voice Extension Features IG7600 follows SIP standard to serve SIP phones. Basically, telephone features that meets SIP standard can be applied in IG7600. Smart Phone (IP305x) and IP20xx phone (IP2032/IP2061/IP2062) support many phone features. But for adding some traditional KTS features that are not defined definitely in SIP protocol, some specified information are transmitted between IG7600 and IP20xx/IP305x Phones.
  • Page 23: 3-Way Conference

    You may enable the feature to simplify call handling and avoid accidental “lost” calls. Hold will automatically place any call that is currently connected at your phone on hold whenever a Trunk line button is pressed. Copyright 2013 Tecom, Co. LTD. All rights reserved Page 23 of 156...
  • Page 24: Call Fork

    For the Call Fork destination, IG7600 supports to have the second Fork destination. If the first destination is non-existed or busy, make the forking call to the second Forking Destination.
  • Page 25: Call Hold

    4.14. Caller Blocking IP20xx can block up to 10 phone numbers from reaching you at your phone when a caller attempts to call you from one of these numbers. Copyright 2013 Tecom, Co. LTD. All rights reserved Page 25 of 156...
  • Page 26: Co Flash

    Direct FWD > DND > Busy/NoAnswer FWD. 4.20. DSS/EDM IG7600 supports to provide the status of the extensions and trunk lines. The status can be shown on the LED of IP20xx’s flexible keys. For IP2061, it supports EDM module that can have 24 more keys.
  • Page 27: Feature Key Programming

    The delay allows the user to dial another resource before the hotline takes effect. If the “Hotline Delay Time” of FXS is 0, it can cancel the setting by pressing Flash key Copyright 2013 Tecom, Co. LTD. All rights reserved Page 27 of 156...
  • Page 28: Live Recording (One Touch Record)

    It allows having 4 Voice Recording calls maximum simultaneously. The maximum recording time is 30 minutes. Live Recording feature isn’t applied in the conference call. 4.27. Multi-Line Appearance IG7600 provides PSTN line and IP line status to IP20xx, it also provides PSTN line status to IP305x. Trunk LED: Dark –...
  • Page 29: Paging Allow/Deny

    *792: assign to Night mode *793: assign to Time mode IG7600 also provide a feature code “*790” to switch the Service mode. The rule is If “Service Mode” setting is “Day”, it changes the setting to “Night”. If “Service Mode” setting is “Night”, it changes the setting to “Day”...
  • Page 30: Transfer / Recall

    4.37. Transfer / Recall Transfer is used to deliver calls at your extension to another extension. It means that calls can be routed to IG7600’s system destinations: an extension or an outside phone number. When transferring a trunk call to another extension, if the call is not picked up within 30 seconds, the call will be recalled back to the transferring extension.
  • Page 31: Quick Installation

    IG7600. Use of a different adapter may result in product damage. (4) Now that you have connected the IG7600 to your network, you are ready to begin setting it up. The Setup Wizard will take you through all necessary steps to help you to configure the IG7600 easily.
  • Page 32 ISP has provided to you to establish your connection. This page shows that the current existing WAN interface in this system is PPPoE mode (Figure 5-33). Copyright 2013 Tecom, Co. LTD. All rights reserved Page 32 of 156...
  • Page 33: Lan Setting

    This page (Figure 5-44) allows you giving LAN IP and Subnet Mask for LAN interface. You can also select to enable or disable DHCP Server and configure related settings for that mode. Figure 5-4. LAN Settings Copyright 2013 Tecom, Co. LTD. All rights reserved Page 33 of 156...
  • Page 34: Wireless Basic

    Figure 5-5. Wireless Basic 5.2.4 Internet Time The page allows you to configure the NTP time server, so the IG7600 can have correct system time. It is useful such as reviewing the System Log. You can also choose “Manual Date and Time Settings” to specify the day and time (Figure 5-66, Figure 5-7).
  • Page 35: Wizard Setup Finished

    Then the system will reboot as shown below. Figure 5-8. Wizard Setup finished Congratulations! The wizard setup of the IG7600 is complete. For additional details, advanced configuration, or any other questions, refers to the next chapter.
  • Page 36: Configuration

    Connect the IG7600 to PC. The default LAN IP of the IG7600 is 192.168.1.1. The default WAN IP of the IG7600 depends on upper router’s DHCP server. For web login, the default user name is “admin1234”, the default password is “123456”.
  • Page 37 IG7600 Administration Manual Figure 6-2. Device Info - Summery Copyright 2013 Tecom, Co. LTD. All rights reserved Page 37 of 156...
  • Page 38: Device Info

    IG7600 Administration Manual 6.3 Device Info This information reflects the current Status of IG7600 connection. It includes the following topics: Summary Statistics Route DHCP 6.3.1 Summary In the page (Figure 6-2) you can get the information reflects the current software version and connection status.
  • Page 39: Route

    Figure 6-5. Device Info – Route 6.3.4 ARP This page shows an ARP table which maps IP network addresses to hardware addresses used by data link level protocol. (Figure 6-6) Copyright 2013 Tecom, Co. LTD. All rights reserved Page 39 of 156...
  • Page 40: Dhcp

    6.3.5 DHCP This page shows a DHCP Leases table which shows the all used IP addresses under IG7600’s DHCP Server. (Figure 6-7) Figure 6-7. Device Info – DHCP Copyright 2013 Tecom, Co. LTD. All rights reserved Page 40 of 156...
  • Page 41: Advanced Setup

    Upnp 6.4.1 WAN There are three modes that you can give WAN IP address to IG7600: Static IP mode, DHCP mode and PPPoE mode. You can also enable or disable Firewall. Network Address Translation (NAT) allows you to share one public WAN IP address for multiple computers on your LAN side.
  • Page 42 ISP has provided to you to establish your connection. This page shows the setting of WAN interface which is PPPoE mode (Figure 6-10). Figure 6-10. Advanced – WAN (PPPoE Mode) Copyright 2013 Tecom, Co. LTD. All rights reserved Page 42 of 156...
  • Page 43: Lan

    LAN side. The remote IP should be specified in the table to allow the access. A maximum 32 entries can be configured. (Figure 6-12, Figure 6-13) Copyright 2013 Tecom, Co. LTD. All rights reserved Page 43 of 156...
  • Page 44 LAN initiates a TCP/UDP connection to a remote party using the "Trigger Ports". IG7600 allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the "Open Ports".
  • Page 45 Figure 6-15. Advanced – NAT – Port Triggering – Add 6.4.3.3 DMZ Host IG7600 will forward IP packets that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. Enter the computer's IP address and click "Save Settings"...
  • Page 46: Security

    At least one condition is needed. All of the specified conditions in this filter rule must be satisfied for the rule to take effect. (Figure 6-17,Figure 6-18) Figure 6-17. Advanced – Security – IP Filtering – Outgoing Copyright 2013 Tecom, Co. LTD. All rights reserved Page 46 of 156...
  • Page 47 By default, all incoming IP traffic from the WAN will be blocked if it is not consistent with the incoming filter rules. In fact, IG7600 has opened some necessary ports such as web port, sip port, and rtp port, to make sure that voice application can communicate well.
  • Page 48: Parental Control

    It’s separated into two parts: Time Restriction, and URL Filter. 6.4.5.1 Time Restriction The administrator can add time restriction to a special LAN device connected to IG7600. The “Browser's MAC Address” automatically displays the MAC address of the LAN device where the browser is running. To restrict other LAN device, click the "Other MAC Address"...
  • Page 49 Choose “Exclude” means the user can not connect to the URL that you add. “Include” and “Exclude” are exclusive. The all entries are for the selected type. (Figure 6-23,Figure 6-24). Figure 6-23. Advanced – Parental Control – URL Filter Copyright 2013 Tecom, Co. LTD. All rights reserved Page 49 of 156...
  • Page 50: Quality Of Service

    Settings" button to save it. Note: If "Enable DSCP Mark” checkbox is not selected, all QoS will be disabled for all interfaces. The default DSCP mark is used to mark all egress packets. Figure 6-25. Advanced – Quality of Service – DSCP Marking Copyright 2013 Tecom, Co. LTD. All rights reserved Page 50 of 156...
  • Page 51: Bandwidth Control

    Click “Add” to create a new Static Route. Enter the destination network address, subnet mask, gateway AND/OR available WAN interface then click "Save Settings" to add the entry to the routing table. (Figure 6-27,Figure 6-28) Copyright 2013 Tecom, Co. LTD. All rights reserved Page 51 of 156...
  • Page 52: Dynamic Dns

    The Dynamic DNS service allows you to alias a register domain name to a dynamic IP address. It allows IG7600 to be more easily accessed from various locations on the Internet. Click “Add” or “Remove” to configure Dynamic DNS. (Figure 6-29) Figure 6-29.
  • Page 53 IG7600 Administration Manual Figure 6-30. Advanced – Dynamic DNS – DynDNS.org Figure 6-31. Advanced – Dynamic DNS – TZO Copyright 2013 Tecom, Co. LTD. All rights reserved Page 53 of 156...
  • Page 54: Upnp

    It’s used to enable or disable the universal plug and play function. (Figure 6-33) Figure 6-33. Advanced – Upnp 6.5 Wireless Use the Wireless screen to configure the IG7600 for wireless access. It is separated into 7 parts: Basic Primary Additional Copyright 2013 Tecom, Co.
  • Page 55: Basic

    The max clients are 16. (Figure 6-34) Figure 6-34. Wireless – Basic – Primary 6.5.1.2 Additional IG7600 supports to configure 3 additional Wireless networks. Each SSID can have different name and configurations. (Figure 6-35) Copyright 2013 Tecom, Co. LTD. All rights reserved...
  • Page 56 IG7600 Administration Manual Figure 6-35. Wireless – Basic – Additional Copyright 2013 Tecom, Co. LTD. All rights reserved Page 56 of 156...
  • Page 57 User can use Push-Button or PIN to configure the connection with IG7600. In Push-Button method, IG7600 and client must press the WPS button to establish connection. In PIN mode, when the Access Point Pin is used, client can input the PIN to establish the connection.
  • Page 58 WEP protects data as it’s transmitted from one end point to another. WEP is used at two lowest layers, the data link and Copyright 2013 Tecom, Co. LTD. All rights reserved Page 58 of 156...
  • Page 59 Note: The MAC addresses in the list would immediately take effect when Allow or Deny is checked. (Figure 6-39,Figure 6-40) Figure 6-40. Wireless – MAC Filter – Allow/Deny Copyright 2013 Tecom, Co. LTD. All rights reserved Page 59 of 156...
  • Page 60 All devices in your wireless network must use the same channel in order to function correctly. Auto Channel Timer: The IG7600 should search for the best wireless channel in this period (minute). 802.11n/EWC: Automatic or disable 802.11n support.
  • Page 61 If you experience a high packet error rate, you may slightly increase the Fragmentation Threshold. Setting this value too low may result in poor network performance. Only minor modifications of this value are recommended. Copyright 2013 Tecom, Co. LTD. All rights reserved Page 61 of 156...
  • Page 62 XPress™ Technology: Select “Enable” to improve the wireless performance. It is a technology that utilizes standards based on framebursting to achieve higher throughput. Transmit Power: User can set the transmit power as 20%, 40%, 60%, 80% and 100% Copyright 2013 Tecom, Co. LTD. All rights reserved Page 62 of 156...
  • Page 63 Figure 6-43. Wireless – Station Info 6.5.7 Power Saving The Power Saving Features provide the ability to turn off specific interfaces at specific times. (Figure 6-44) Figure 6-44. Wireless – Power Saving Copyright 2013 Tecom, Co. LTD. All rights reserved Page 63 of 156...
  • Page 64 IG7600 Administration Manual 6.6 Voice Use the Voice screen to configure the IG7600’s voice related parameters. It allows system administrator to configure the following topics: Phone Phone Extension MVPN Extension Programmable Linekey Trunk IP Trunk Trunk DID Trunk Group Answering Position...
  • Page 65 Mac Binding: If a phone number is assigned by Plug-and-Play, the number is bound to the extension’s Mac address. You can also add Mac binding at IG7600’s web page. If Mac binding exists, only the extension with this Mac address will be accepted to be registered.
  • Page 66 Minimal Expire: Minimal registered period of IP phone. SIP Port: The IG7600 listens for requests on the SIP port. This port is used for UDP application and 5070 is its default value. The port number can not be the same as the “Local SIP Port for IP Trunk”...
  • Page 67 IG7600 Administration Manual Figure 6-47. Voice – Phone – Extension Linekey When there are IP phones registered to IG7600, you can configure their linekey setting. In Extension List, press “Configure” to configure linekey of the specified phone. Use Default Settings: Use default IG7600 linekey setting for the IP phone.
  • Page 68 IP Trunk are supported. (Figure 6-49,Figure 6-50) Figure 6-49. Voice – Trunk – IP Trunk – 1 Figure 6-50. Voice – Trunk – IP Trunk – 2 Copyright 2013 Tecom, Co. LTD. All rights reserved Page 68 of 156...
  • Page 69 Trunk 1 to 5. It means it can have 5 concurrent calls in the account. Server Type: If “Server Type” is CHTM, and if the Caller ID of the incoming Trunk call exists, IG7600 will use the Caller ID in From and P-Asserted-Identify header in the outgoing IP Trunk call.
  • Page 70 Choose “Enable” to use this function. Transmission Timer: If an outgoing trunk call matches more than one entries in Call Routing Table, if the former matched entry gets timeout after this specific seconds, IG7600 will try the next one. 6.6.2.2 Trunk DID The table offers its individual phone number for each extension (Figure 6-51).
  • Page 71 You can choose the search order to use the specified access priority. For example, when you choose IP First and increase, IG7600 will try to find an available IP Trunk and search from the first IP Trunk in the Group.
  • Page 72 Choose Extension, you must configure the target phone number on Day/Night basis. Choose UCD Group, you can configure an UCD group. The maximum phones for one UCD group are 17. Copyright 2013 Tecom, Co. LTD. All rights reserved Page 72 of 156...
  • Page 73 1700, 1701, 1702, …, 1799, 1800. Each From/To entry can be from 1 to 13 digits long and may contain any digit 0-9. The “From” entry must be less than or equal to the “To” entry. Copyright 2013 Tecom, Co. LTD. All rights reserved Page 73 of 156...
  • Page 74 Numbering Plan. This page allows you configure five emergency call numbers and lines with which emergency calls are sent out. (Figure 6-57) Copyright 2013 Tecom, Co. LTD. All rights reserved Page 74 of 156...
  • Page 75 6.6.3 System Use the System screen to configure the System function related parameters. It is separated into five parts: Numbering Plan Service Mode Transmission SMDR UCD Call Log Copyright 2013 Tecom, Co. LTD. All rights reserved Page 75 of 156...
  • Page 76 End extension: It’s the end phone number of system internal extension. All valid extension number can’t be greater than it. If receiving an IP20xx’s Plug & Play request, IG7600 will allocate the first unused number from this limited region. FXS Phone Number: It determines the FXS phone number.
  • Page 77 All Paging range: You can select the range of the paged extensions. If it’s LAN, it pages the IP20xx on IG7600’s LAN side. If it’s WAN, it pages the IP200xx on IG7600 WAN side, but under the same Router with IG7600. If it’s Both, it pages the all IP20xx on LAN and WAN.

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