Related Manuals for ISG S300 Series
Summary of Contents for ISG S300 Series
- Page 1 ISG S300 Series Portable Direct Thermal Bar Code Printer User’s Guide © April 2014, Identification Systems Group. Document # 120332...
- Page 2 Identification Systems Group. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of ISG. Trademark Credits: •...
- Page 3 Regulatory Statements: Wichtige Sicherheits-Hinweise Bitte lesen Sie diese Hinweis sorgfältig durch. Heben Sie diese Anleitung fűr den späteren Gebrauch auf. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen. Verwenden Sie keine Flüssig-oder Aerosolreiniger. Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung.
- Page 4 FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
- Page 5 RF exposure warning (For Bluetooth) The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. The equipment must not be co-located or operating in conjunction with any other antenna or transmitter. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
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Page 6: Table Of Contents
Table of Contents User Caution........................8 Packaging ........................9 Unpacking the printer ............................ 9 Removing protective material ........................9 Introduction ........................10 Product ................................ 10 Key features ..............................10 Printer Overview ......................11 Front view ..............................11 Open view ..............................12 Bottom view .............................. - Page 7 Print and Program Overview ................29 Traditional printing ............................29 Legacy data stream interpretation ....................... 29 Standalone/downtime applications ......................30 Diagnostic Tool ......................32 Starting diagnostic tool ..........................32 Printer functions ............................33 Setting Bluetooth configuration ........................34 Setting WiFi configuration ..........................35 Calibrating media sensor ..........................
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Page 8: User Caution
Operational safety User Caution CAUTION ⚫ ⚫ Refer to the product label (back of the Mechanical and electrical repairs printer) and verify your power source should be conduct by qualified exactly meets those requirements. service personnel. ⚫ ⚫ Do not use this product near heat or Unplug this product from the power water while utilizing AC power outlet. -
Page 9: Packaging
Packaging Unpacking the printer CD ROM AC Adaptor Quick Start Guide Removing protective material This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receipt. Open the carton and remove the printer from bubble wrap. If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor. -
Page 10: Introduction
The ISG S300 is a, light-weight portable printer efficient for printing quick and trouble-free labels or receipts on demand. The ISG S300 is designed for a rough life, inside the IP54-rated environmental case to resist dust and water and with its rubber over-mold design prepared to take up to a five foot fall and keep printing. -
Page 11: Printer Overview
Printer Overview Front view LED indicator Feed button Power ON/OFF button Media cover release button Media holder adjustment Knob Media cover ~ 11 ~... -
Page 12: Open View
Open view Tear edge Print head Media holder Platen Media sensor *The media sensor position (#5) is selectable by factory adjustment (L/C/R). Default is the center position. Bottom view Li-ion battery Battery open clasp USB interface Power jack Interface cover ~ 12 ~... -
Page 13: Operator Controls
Operator Controls LED indication and keys Power ON/OFF Button Printer status LED Battery charge level LED’s Battery status LED Wireless status LED Feed Button Status Indication Printer is ready Printer status LED Green (blinking) Printer is paused indicator Red (solid) Media cover is open Red (blinking) Printer error... -
Page 14: Setup
Setup Installing the battery Insert the left side to install the battery at the rear of the printer. Push the right side of the battery. Pull the battery clasp to lock the battery. Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts. DO NOT disassemble the battery. -
Page 15: Battery Charging
Battery charging It takes 2~3 hours to fully charge the battery before the first time usage. The lifetime of the battery is 300 times for charge/discharge cycles. Open the interface cover and plug the power cord to the power jack. Safety Warning: Turn OFF printer power before pluging in power adater. -
Page 16: Charging Station
(optional) Charging station Plug power adaptor jack into the charger station. Install the battery in the charger station. Plug the power adaptor into an appropriate power outlet. LED Color Description Green / Solid Battery is completely charged Red / Solid Battery is charging Red / Blinking Battery charging error... -
Page 17: Vehicle Charger
(optional) Vehicle charger Open the interface cover and plug the power cord to the power jack. Plug the vehicle power adaptor into the car cigarette lighter socket. ~ 17 ~... -
Page 18: Loading Media
Loading media Open the printer media cover by pressing the media cover release button. Use a coin to rotate the media holder adjustment knob, media roll should have a loose fit to allow rotation. Media holder Note: The media holder should overlap bold line dimension as shown above. - Page 19 Place the media roll inside the printer as shown, and pull paper past the tear edge. Press down on each side of media cover to close, make sure the cover snaps closed on both right and left side. ~ 19 ~...
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Page 20: Installing Belt Clip
Installing belt clip Loop the belt clip through the slot below the battery. Fasten the belt clip with 2 buttons. The printer can be hung on a belt. ~ 20 ~... -
Page 21: Installing Ip54-Rated Environmental Case
Installing IP54-rated environmental case (optional) Open the case top cover. Top cover Insert the printer into the case. Close top case and outside covers. Open outside cover while printing. Outside cover ~ 21 ~... -
Page 22: Connecting The Printer Interface
Connecting the printer interface The printer must establish communication with a host terminal which sends the data to be printed. There are three ways to connect for S300 series printer. ❖ By a USB cable between the printer and its host terminal ❖... -
Page 23: Bluetooth Communication
Bluetooth communication Turn on the printer. Open the Bluetooth device for host terminal to scan for printer’s Bluetooth device. Connect the Bluetooth devices via DiagTool utility. The Bluetooth LED will turn ON if devices have been paired and connected. Printer Bluetooth default Address You can find the printer address by printing the configuration (self-test) page. -
Page 24: Power-On Utilities
Power-ON Utilities There are three power-ON utilities to set up and test printer hardware. These utilities are activated by pressing the FEED button then turning on the printer power simultaneously and release the button at different LED light indications. Power-ON Utility options Follow the steps below for different power-on utilities. -
Page 25: Self-Test And Dump Mode
Self-test and Dump Mode Follow the steps below to print Self-test and enter Dump Mode. Turn off the printer power. Hold on the FEED button then turn on the power button Release the power button when the LED color turns amber, continue pressing the FEED button. -
Page 26: Self-Test Printout
Self-test printout The printer will print the printer configuration after media sensor calibration. Self- test printout can be used to check if there is any print head dot damage, printer configurations and available memory space. Printer model name & Main board firmware version Printer serial number Printed mileage Main board firmware checksum... -
Page 27: Dump Mode Printout
Dump Mode printout The printer will enter dump mode after printing the configuration page. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. -
Page 28: Printer Defaults
Printer defaults Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 50.8 mm/sec (2 ips) Density 2.83” (72 mm) Media Width 4” (101.5 mm) Media Height Sensor Type Black Mark sensor (as paper end sensor) Black Mark Setting As paper end sensor Print Direction... -
Page 29: Pal Tm Print And Program Overview
Print and Program Overview Printers featuring PAL Print and Program ability can be used in several ways in any given environment. This section describes 3 common ways this advanced capability is used. For help and assistance determining the best way to use this ability in your situation, please consult your sales representative. -
Page 30: Standalone/Downtime Applications
Using a PAL Print and Program capable printer solves this problem. In this case a PAL program is written which interprets a data stream normally sent to the legacy device being replaced. This program is stored on the printer and is automatically executed each time the printer is powered ON. - Page 31 Examples of these advanced capabilities are: Ability to operate on line from host or off line in stand-alone mode ❑ Ability to range check user input ❑ Ability to combine data from multiple fields into a single bar code ❑ Ability to access database stored in printer ❑...
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Page 32: Diagnostic Tool
Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer. -
Page 33: Printer Functions
Printer functions (Calibrate sensor, media setup, RTC setup…) Connect the printer and PC via USB cable. Turn ON printer and start DiagTool utility. Click the “Function” button for settings. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup... -
Page 34: Setting Bluetooth Configuration
Setting Bluetooth configuration Connect the printer and PC via USB cable. Turn ON printer and start DiagTool utility. Select “Wireless” tab and click on “Built-in wireless module” item. Enter the new BT Local Name or BT PIN Code in the editor. Press “Set”... -
Page 35: Setting Wifi Configuration
Setting WiFi configuration (optional) Connect the printer and PC via USB cable. Turn ON printer and start DiagTool utility. Select “Wireless” tab and click on “Built-in wireless module” item. Enter the new WLAN settings in the editor. Press “Set” button to set the new settings to the printer. Press “Get”... -
Page 36: Calibrating Media Sensor
Calibrating media sensor Install desired media and verify the cover is closed. Turn ON the printer power. Open diagnostic utility (DiagTool) and set interface to USB. Select “Calibrate Sensor“ button. Select the media type and click on “Calibrate” button. ~ 36 ~... -
Page 37: Troubleshooting
Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance. - Page 38 Problem Possible Cause Recovery Procedure * Media is loaded incorrectly * Reload the supply. * Clean the print head. * Dust or adhesive accumulation * Clean the platen roller. on the print head. * Adjust the print density and print * Print density is not set properly.
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Page 39: Maintenance
Maintenance This session presents cleaning tools and methods to maintain your printer. Required Materials: ❖ Head Cleaning Pen or Cotton swab ❖ Lint-free cloth ❖ Compressed air or vacuum ❖ 100% Ethanol or Isopropyl Alcohol Printer Part Method Interval 1. Always turn off the printer before cleaning the print head. -
Page 40: Product Characteristics
Product Characteristics Printer specifications Product standard feature Physical dimensions 4.5”(W)X5.8”(H)X2.7”(D) Direct thermal printing Print resolution 203 dots/inch Print speed 4ips max Print width 2.83” (72mm) Black mark reflective sensor Gap sensor Head open sensor 3 operation buttons (ON/OFF, cover open and feed) 3 LEDs for printer status, 3 LEDs for battery status USB 2.0 (full speed) interface Bluetooth... -
Page 41: Bar Code Symbologies
Bar code symbologies 1D bar code 2D bar code Supported Image Code128 subsets A.B.C, PDF-417, BITMAP Code128UCC, EAN128, Maxicode, Interleave 2 of 5, Code 39, DataMatrix, Code 93, EAN-13, EAN-8, QR code, (Max. 256 colors graphics) Codabar, POSTNET, UPC- Aztec A, UPC-E, EAN and UPC 2(5) digits, MSI, PLESSEY, China Post, GS1 DataBar... -
Page 42: Optional Features
Charger station 1 cell About the ISG The Identification Systems Group (ISG) is a nationwide network of local experts in identification, security, tracking and card personalization technologies, providing high quality, cost-effective solutions backed by local support and the strength of our Professional Services Certification program.
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