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Question
Is the other
party unable
to hear you?
Has the phone
been
damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery
charger used?
The following refer to specific problems:
Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
162
Answer
Your phone may be muted. Press
+
UNMUTE
(
unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery charger can damage the
phone. The phone's limited
warranty does not cover liquid
damage or damage caused from
using non-Motorola accessories.
Solution
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
See page 46.
) if necessary to
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