Page 1 INSTALLATION GUIDE VIA Mobile360 Forklift Safety System 3 Camera People Detection 1.11-09082024...
Page 2 OTHERWISE MADE AVAILABLE TO YOU THROUGH VIA, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. VIA Technologies, Inc. reserves the right to make changes to the products described in this manual at any time without prior notice. Regulatory Compliance FCC-A Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules.
Page 3 VIA Mobile360 Forklift Safety System 3PD Installation Guide Important Safety Instructions Before installing and using this product, please carefully read all the safety instructions and warnings in this user manual. Installing this product means that you have fully understood, confirmed and agreed to operate this product in accordance with the safety instructions and warnings stated in this manual.
Page 4 VIA Mobile360 Forklift Safety System 3PD Installation Guide • It may not be possible to install this product on every type or model of forklift. Before purchasing this product, please confirm with the VIA whether this product is suitable for the type or model of the forklift you intend to install it on.
Page 5 VIA Mobile360 Forklift Safety System 3PD Installation Guide Warranty Process During the warranty period, if this product breaks down and needs to be repaired, please follow the process below: 1. If you purchased this product from a distributor, please contact them. 2.
Page 6 VIA Mobile360 Forklift Safety System 3PD Installation Guide Revision History Version Date Remarks Updated the Product Overview to introduce the VIA vCare™ Platform. Added camera installation and calibration instructions for the new two-front-one- rear and one-front-two-rear camera configuration options. Added instructions for using the VIA WorkX Connect app and system activation with 1.11 09/08/2024 a VIA vCare™...
Page 7 VIA Mobile360 Forklift Safety System 3PD Installation Guide Packing List • 1 x VIA Mobile360 M500 system (with waterproof cover) • 2 x Vibration dampening strips • 3 x IP67 FOV-190° cameras with mounting brackets (3M or 9ft. 10in. cable) •...
Page 8 Description M360-RAM-1RM0A1 RAM® Mount Kit for system, three AHD cameras and 7" CVBS display M360-M500-1HSYA0 75x75mm VESA plate and screw pack for VIA Mobile360 M500 system M360-M500-1HM2A0 Three 35x75mm VESA plates and screw packs for AHD cameras M360-M500-2HLMA0 35x75mm VESA plate and screw pack for 7" CVBS display...
Page 9: Table Of Contents
Securing the Waterproof Cover ..................... 4 2.1.4 Attaching the I/O covers ........................ 5 2.1.5 Attaching the Vibration Dampening Strips ..................6 VIA Mobile360 M500 System Installation ..................... 7 Camera Installation ..........................8 2.3.1 Attaching the Cameras ......................... 11 Speaker Installation ..........................13 Wi-Fi/GPS Antenna Installation ......................
Page 10 Installation ........................... 81 A.5.2.1 Speed Sensor Installation ...................... 81 A.5.2.2 Reverse Light Sensor Installation ..................83 A.5.3 Connecting Sensors to VIA Mobile360 M500 System ..............83 A.5.4 Sensor Configuration ........................84 A.5.4.1 Speed Sensor Configuration ....................84 A.5.4.2 Reverse Light Sensor Configuration ..................86 A.5.5...
Page 11 VIA Mobile360 Forklift Safety System 3PD Installation Guide List of Figures Figure 01: Front panel I/O layout ......................... 1 Figure 02: Rear panel I/O layout .......................... 2 Figure 03: Front view system dimensions ......................2 Figure 04: Side view system dimensions ......................2 Figure 05: Inserting a MicroSD and a Micro SIM card ..................
Page 12 Figure 87: Attaching the reverse light sensor to forklift's reverse light ............. 83 Figure 88: Connecting sensors to the VIA Mobile360 M500 system ..............84 Figure 89: Removing the M3 screw on the light sensor's sensitivity control box ..........86 Figure 90: Modes A and B: 3 camera view and speed reading ................
Page 13 VIA Mobile360 Forklift Safety System 3PD Installation Guide Figure 92: Mode A: Full-screen rear camera view and speed reading ............... 88 Figure 93: Mode B: Full-screen rear camera view and speed reading ............... 89 Figure 94: Mode C: Full-screen front camera view and speed reading .............. 89 Figure 95: Seatbelt sensor installation .......................
Page 14 VIA Mobile360 Forklift Safety System 3PD Installation Guide List of Tables Table 01: MicroSD card recording times ......................3 Table 02: Maximum sides-to-rear camera distances ..................9 Table 03: System LED status ..........................21 Table 04: People detection alert logic based on speed threshold ..............26 Table 05: People detection audio alerts ......................
Page 15: Product Overview
VIA Mobile360 Forklift Safety System 3PD Installation Guide 1. Product Overview Prevent accidents and injuries in your busy warehouse/industrial environments by installing the VIA Mobile360 Forklift Safety System (VIA Mobile360 FSS) in your forklifts and manage your forklift fleets online by setting up your VIA vCare™...
Page 16: System Dimensions
VIA Mobile360 Forklift Safety System 3PD Installation Guide Right/Front-Right/Rear-Right PD Camera Rear/Rear-Left PD Camera CVBS Connector Left/Front-Left/Front PD Camera Power/ACC/GND Antenna Connectors Figure 02: Rear panel I/O layout 1.2 System Dimensions 53.8mm (2 1/4 in.) 178mm (7 in.) Figure 03: Front view system dimensions 194.6mm (7 3/4 in.) 167mm (6 1/2 in.) Figure 04: Side view system dimensions...
Page 17: Installation
I/O covers for unused ports as well as to secure the vibration dampening strips to the bottom of the system. 2.1.1 Inserting a MicroSD Card The VIA Mobile360 M500 system requires a MicroSD card to be installed in order to record video in real time. A 32GB MicroSD card is provided in the system package. Note: Failure to install a MicroSD card will not affect the operation of the system, but video will not be saved.
Page 18: Inserting A Micro Sim Card
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2.1.2 Inserting a Micro SIM Card To enable 4G cellular network and VIA vCare™ connectivity on the VIA Mobile360 M500 system: 1. Locate the SIM slot on the front panel of the VIA Mobile360 M500 system.
Page 19: Attaching The I/O Covers
To cover the unused ports, follow the instructions below: 1. On the front I/O panel of the VIA Mobile360 M500 system, the DIO 1, DIO 2 and the CAN/COM ports are not required for the standard setup.
Page 20: Attaching The Vibration Dampening Strips
Two vibration dampening strips are included to help protect the system against vibration caused during operation of the forklift. To attach the two vibration dampening strips, follow the instructions below: 1. Place the VIA Mobile360 M500 system top-down on a flat surface and clean the bottom of the system of any dust or debris.
Page 21: Via Mobile360 M500 System Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2.2 VIA Mobile360 M500 System Installation Before installing the VIA Mobile360 M500 system on a forklift, a suitable location should be determined based on the following criteria: • A flat surface with enough spacing to accommodate the system chassis and room for attaching the cables.
Page 22: Camera Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2.3 Camera Installation The VIA Mobile360 FSS includes three IP67-rated people detection cameras with 3m (9ft. 10in.) cables, which can be installed around the target forklift in one of the following three configurations to match your use case. Each camera comes in a labeled box within the VIA Mobile360 FSS package, and has a color-coded cable for easy identification: 1.
Page 23: Figure 13: Left-Right-Rear Camera Installation Locations
VIA Mobile360 Forklift Safety System 3PD Installation Guide Left Camera Right Camera Rear Camera Figure 13: Left-Right-Rear Camera Installation Locations Scenario A: Side Cameras < 2.3m (7ft. 6in.) from Rear Camera If the side cameras cannot be installed further than 2.3m (7ft. 6in.) (X) from the left/right of the rear camera, the following table can be used to determine the maximum "Y"...
Page 24: Figure 15: Scenario B Left-Right-Rear Camera Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide Scenario B: Side Cameras 2.3m ~ 3.5m (7ft. 6in. ~ 11ft. 5in.) from Rear Camera If the side cameras need to be installed between 2.3m ~ 3.5m (7ft. 6in. ~ 11ft. 5in.) (X) to the left/ right of the rear camera, they should be installed facing outwards with a 30 rotation towards the rear of the vehicle.
Page 25: Attaching The Cameras
VIA Mobile360 Forklift Safety System 3PD Installation Guide • Mode C: One-Front-Two-Rear Camera Configuration − Camera Cable Color Codes: Brown for front, black for rear-right, and purple for rear-left. − Two Rear Cameras: If installed on the same plane, facing fully forward, and 3.60m (11ft. 10in.) apart, the distance of the occluded region in front of the cameras will be 1.0m (3ft.
Page 26: Figure 19: Marking Installation Location And Drilling
VIA Mobile360 Forklift Safety System 3PD Installation Guide Note: This requires a magnetic surface to attach the camera to. Solely using the 3M tape is not recommended for a permanent installation. Drilling - Two 25mm (1in.) Molly bolts can be used to fix the camera to the forklift. If drilling will be −...
Page 27: Speaker Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide 3. Next, attach the cameras: − Clean the surface of any dirt or debris with alcohol. Remove the 3M double coated tissue tape and carefully place the camera along the marked line. Press firmly to ensure a solid connection is made. Note: Take care when attaching as the magnets will provide a strong force.
Page 28: Wi-Fi/Gps Antenna Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2.5 Wi-Fi/GPS Antenna Installation The VIA Mobile360 FSS comes with a Wi-Fi and GPS antenna pack which is required to ensure the Wi-Fi and GPS signal strength needed for connecting with the VIA WorkX Connect App and geo-locating the VIA Mobile360 FSS.
Page 29: Lte Antenna Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2.6 4G LTE Antenna Installation The VIA Mobile360 FSS comes with a 4G LTE antenna pack which is required to ensure the 4G LTE network signal strength needed for keeping the VIA Mobile360 FSS connected to the Internet. 1.
Page 30: Peripheral Cabling And Connection
Each cable is color-coded to match the corresponding port on the VIA Mobile360 M500 system. Connect the cables to the correct port on the VIA Mobile360 M500 systems according to the color labels as follows: Front Panel I/O •...
Page 31: Connecting Ground, Acc And Power
EV Forklifts An optional 36V ~ 100V DC Power Module accessory is available for VIA Mobile360 M500 system installations on EV forklifts. Installing this DC Power Module accessory supplies sufficient power and provides protection to the VIA Mobile360 M500 system.
Page 32: Figure 28: M12 Power Cable
VIA Mobile360 Forklift Safety System 3PD Installation Guide Combustion Engine Forklifts A power cable is included in the VIA Mobile360 FSS's standard package for VIA Mobile360 M500 system installations on combustion engine forklifts. This power cable includes three cables to be connected to the fuse box of the target forklift as follows: •...
Page 33 2. Loosen the screw and place the Y connector on the end of the black wire on the VIA Mobile360 M500 system power cable beneath the screw. Tighten the screw so the wire is firmly held.
Page 34 VIA Mobile360 Forklift Safety System 3PD Installation Guide 6. Attach the blade fuse holder cable to the bullet head on the yellow wire coming from the power cable. Slide the plastic cover over the connection after the two ends have connected firmly. 7.
Page 35: Turning System On/Off
VIA Mobile360 Forklift Safety System 3PD Installation Guide 12. Route the cable back to the VIA Mobile360 M500 system and connect the cable to the "PWR" port on the rear I/O panel designated in red. Caution: Plugging the power cable into the wrong port will damage the VIA Mobile360 M500 system and void your warranty.
Page 36: System Reset
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2.8.1 System Reset The VIA Mobile360 M500 system includes a reset button which can be used to either perform a system power reset or a complete factory reset. • Power Reset - If the system hangs during a firmware update process, press and hold the reset button for 3 seconds.
Page 37: Safety Alerts & Camera Calibration
VIA Mobile360 Forklift Safety System 3PD Installation Guide 3. Safety Alerts & Camera Calibration To provide drivers with the smart situational awareness needed to safely maneuver around crowded and noisy working spaces, the VIA Mobile360 FSS supports people detection through its three cameras arranged on the vehicle in one of the following modes: •...
Page 38: Figure 32: Mode B: People Detection Zone Coverage
VIA Mobile360 Forklift Safety System 3PD Installation Guide If the cameras are installed in Mode B, the people detection zone covers an area up to 8 meters (26ft. 3in.) in the front and rear of the vehicle. The figure below shows the two-front-one-rear camera mode's people detection zone coverage, including boundaries set for critical and warning zones.
Page 39: Figure 33: Mode C: People Detection Zone Coverage
VIA Mobile360 Forklift Safety System 3PD Installation Guide If the cameras are installed in Mode C, the people detection zone covers an area up to 8 meters (26ft. 3in.) in the front and rear of the vehicle. The figure below shows the one-front-two-rear camera mode's people detection zone coverage, including boundaries set for critical and warning zones.
Page 40: Table 04: People Detection Alert Logic Based On Speed Threshold
VIA Mobile360 Forklift Safety System 3PD Installation Guide Adaptive Detection Configuration This optional configuration is available for cameras when the optional wireless speed sensor or wired speed sensor accessory is installed on the vehicle. Notes: 1) The Adaptive Detection configuration option is only available for the rear camera in the left-right-rear camera mode.
Page 41: Camera Calibration
VIA Mobile360 Forklift Safety System 3PD Installation Guide 3.1.1 Camera Calibration The VIA Mobile360 FSS can start providing accurate people detection alerts once it is activated and its three cameras are calibrated using the VIA WorkX Connect App. Activating the VIA Mobile360 FSS Follow the steps below to activate a target VIA Mobile360 FSS: 1.
Page 42 VIA Mobile360 Forklift Safety System 3PD Installation Guide 6. Enter the Email address, select the Company Name, and enter the Password to log into your VIA vCare™ User account, then tap "Sign In". 7. Power ON the vehicle and wait for the VIA Mobile360 FSS to fully boot. 8.
Page 43: Table 06: Speed Limit Reference
VIA Mobile360 Forklift Safety System 3PD Installation Guide 9. Enter the default Wi-Fi password "12345678" to connect. 10. A new dialog box will now open to ask if the VIA Mobile360 FSS is to be activated. Tap "Activate". After activation, you will be able to utilize the app to calibrate and configure the VIA Mobile360 FSS. Note: After activation, in order to complete the data sync with VIA vCare™, the mobile device used requires connection to the Internet while the VIA WorkX Connect App is open.
Page 44: Figure 34: Camera Calibration Pattern Placement
VIA Mobile360 Forklift Safety System 3PD Installation Guide The cameras need to be configured for people detection after they are arranged on the vehicle in one of the following modes: • Mode A: Left-Right-Rear • Mode B: Two-Front-One-Rear • Mode C: One-Front-Two-Rear Primary Detection Configuration Follow the steps below to configure the primary detection zone for the camera: 1.
Page 45: Figure 35: Camera Angle Adjustment
VIA Mobile360 Forklift Safety System 3PD Installation Guide 3. Select a camera to calibrate. 4. Select the camera height range the installation fits within, measured from the ground to the camera lens. 5. On the next screen, tap "Next" to continue, after confirming that the calibration pattern has been placed on the ground directly in front of the camera at a distance of 2m (6ft.
Page 46 VIA Mobile360 Forklift Safety System 3PD Installation Guide Note: The calibration pattern on the box and the target overlay in the VIA WorkX Connect App will appear mirrored during rear camera calibration, as mirrored images are output by the rear camera. 7.
Page 47: Figure 36: Mode A: Narrowing The Range Of The Left And Right Cameras' Detection Zones
VIA Mobile360 Forklift Safety System 3PD Installation Guide 9. Tap the bottom icon on the left side. If a warning zone boundary is not required, select "None". If required, select a distance at least 1m (3ft. 3in.) further from the critical boundary line, or "Max" to set the maximum possible distance.
Page 48: Figure 37: Mode B: Narrowing The Range Of All Cameras' Detection Zones
VIA Mobile360 Forklift Safety System 3PD Installation Guide Mode B: Two-Front-One-Rear: − The range of the front-left camera's detection zone can be narrowed from the left side towards the front end of the vehicle. − The range of the front-right camera's detection zone can be narrowed from the right side towards the front end of the vehicle.
Page 49 VIA Mobile360 Forklift Safety System 3PD Installation Guide 11. Next, tap the "Confirm" button on the main display to save the configuration. Primary detection configuration is now complete. For the left and right cameras, proceed to step 16 to check the camera calibration status, boundary distance settings, and to adjust the people detection sensitivity.
Page 50 VIA Mobile360 Forklift Safety System 3PD Installation Guide 14. Select the desired critical and warning boundary distances as described in steps and 9. The critical boundary distance needs to be at least 50cm (1ft. 7in.) further from the critical boundary line set in step 8, and the warning boundary distance needs to be at least 1m (3ft.
Page 51 VIA Mobile360 Forklift Safety System 3PD Installation Guide If you wish to change the camera configuration to match a different mode, tap "Select Camera Mode" on the bottom right corner in the "Cameras" tab, select and confirm the camera mode as described in step 2, and after the system has rebooted, proceed to perform calibration of all three cameras as described in...
Page 52: Via Workx Connect App
VIA Mobile360 Forklift Safety System 3PD Installation Guide 4. VIA WorkX Connect App The VIA WorkX Connect App supports Android 12.0, iOS 15.0, and higher. The App can be used to activate a VIA Mobile360 FSS, calibrate its three cameras, adjust its settings, upgrade its firmware, view and download videos stored on its MicroSD Card, enable/disable its Cloud Mode, or add/remove optional Alert Language packs.
Page 53: Upgrading System Firmware
VIA Mobile360 Forklift Safety System 3PD Installation Guide Note: Only users registered to your enterprise's VIA vCare™ account and having VIA WorkX Connect App access permissions can connect to an activated VIA Mobile360 FSS to perform Vehicle Calibration, Registration and modify Settings.
Page 54: App Menu
VIA Mobile360 Forklift Safety System 3PD Installation Guide After the firmware download has completed, connect to a VIA Mobile360 Forklift Safety System as described in section 4.1 above. If a notification appears in the app asking to update the system: 1.
Page 55: Camera Calibration
VIA Mobile360 Forklift Safety System 3PD Installation Guide 4.3.1 Camera Calibration The "Cameras" tab provides the calibration status for each camera as well as the methods to calibrate each camera as explained in Chapter 3 of this guide. Selecting any camera from the list will show the live view of the camera as well as the calibration information. Selecting 'Recalibrate' will allow for the calibration process to be redone.
Page 56: Settings
VIA Mobile360 Forklift Safety System 3PD Installation Guide 4.3.2 Settings The "Settings" tab provides all available settings to configure the VIA Mobile360 FSS. • Firmware Version - Shows the current firmware version of the connected VIA Mobile360 FSS. • Alert Language - Shows the language used for the audio alerts. Tapping on the current language will bring up a list of 10 available languages and additional options displayed in the "Languages Available"...
Page 57 Show Detection Boxes - Allows display of box-shaped people detection target overlays on the 7" display interface. Output Customization: Allows configuration of the VIA Mobile360 M500 system’s custom output interfaces for relaying alert signals to custom controller devices through the DIO2 cable accessory.
Page 58: Album
VIA Mobile360 Forklift Safety System 3PD Installation Guide 4.3.3 Album From the "Album" tab, users can playback or download videos and alert images stored on the MicroSD card installed in the VIA Mobile360 FSS. Up to 500 alert images can be stored, while the number of videos that can be stored depends on the MicroSD card's storage capacity.
Page 59 VIA Mobile360 Forklift Safety System 3PD Installation Guide Local: Alert images and videos downloaded to the connected mobile device are displayed in the "Local" tab. Individual folders with subfolders for alert images and videos will be created for each VIA Mobile360 FSS that has downloaded items stored on the connected mobile device.
Page 60: Info
VIA Mobile360 Forklift Safety System 3PD Installation Guide • If copy is selected, a notification will appear confirming the files have been copied. Press "OK" to continue. • If share is selected, the phone will provide options to share the files to email, social media etc. Select the desired methods to share and complete the corresponding process.
Page 61 VIA Mobile360 Forklift Safety System 3PD Installation Guide Enabling/Disabling Cloud Mode "Cloud Mode", which is enabled by default, is required on all VIA Mobile360 FSS when a VIA vCare™ Free Trial or Paid account is active. Turning ON "Cloud Mode" allows a VIA Mobile360 FSS to be online for exchanging information with VIA vCare™...
Page 62 VIA Mobile360 Forklift Safety System 3PD Installation Guide Changing Your VIA vCare™ Login Password To quickly and conveniently change your VIA vCare™ login password through the VIA WorkX Connect App, follow the steps below: 1. Connect the mobile device to the Internet. 2.
Page 63: Appendix A Optional Accessories
VIA Mobile360 Forklift Safety System 3PD Installation Guide Appendix A Optional Accessories This section introduces optional accessories available for the VIA Mobile360 FSS and includes instructions to install these optional accessories. Caution: Ensure that the forklift is turned off before installing or uninstalling an optional accessory. A.1 7"...
Page 64: Package Contents
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.1.1 Package Contents • 7" IP67 CVBS LCD panel [2m (6ft. 7in.) cable] • Strong magnet • Sunshade with screw pack & tool • 2 x M5*8mm (3/16 in.*5/16 in.) Phillips head screws •...
Page 65: Display Buttons
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.1.2 Display Buttons The CVBS Display includes a number of indicators and buttons to adjust the display output, as shown below: Figure 40: 7" CVBS Display buttons Depending on the model of the CVBS Display used, the buttons on the display will function as follows: Current Model Older Models (Part Number ending with A0) 01 - Light sensor...
Page 66: Installation
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.1.3 Installation Follow the steps below to install the CVBS Display panel: Display Panel and Mount Assembly: The display panel can be mounted on the forklift by using the strong magnet or drilling method. Both methods will require assembling and fixing of the mount on the forklift before mounting the display panel.
Page 67: Figure 43: Determine Four Screw Holes Suitable To Fix The Hinge On The Mounting Plate
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2. Place the mounting plate on the forklift's A-Pillar and determine the location of the four screw holes suitable to fix the hinge vertically on the front side of the mounting plate. Mark the four screw holes to be used to attach the hinge.
Page 68: Figure 45: Distance Between Drill Holes
VIA Mobile360 Forklift Safety System 3PD Installation Guide If drilling will be used to mount the display panel, mark the center location of each mounting plate fixing hole at the top and bottom of the mounting plate. The drill holes should be 17.35mm (11/16 in.) apart.
Page 69: Figure 47: Affix The Magnet On The Magnet Mounting Plate
VIA Mobile360 Forklift Safety System 3PD Installation Guide 6. Carefully place the magnet on the magnet mounting plate, aligning matching screw holes of the magnet and the magnet mounting plate correctly. 7. Secure the magnet to the magnet mounting plate by inserting the two M5*8mm (3/16 in.*5/16 in.) Phillips head screws provided and tighten the screws.
Page 70: Figure 49: Drill Holes Into The A-Pillar And Insert Molly Bolts
VIA Mobile360 Forklift Safety System 3PD Installation Guide Drilling: Four M5*25mm (3/16 in.*1in.) hexagon screws and Molly bolts are also provided with the CVBS Display panel. If drilling will be done, the provided magnet mount assembly parts are not required. 10.
Page 71: Figure 51: Affix The Hinge On The Mounting Plate
VIA Mobile360 Forklift Safety System 3PD Installation Guide 12. Attach the hinge on the mounting plate by inserting the provided M5*12mm (3/16 in.*7/16 in.) hexagon screws into the hole positions marked in step Mounting plate M5*12mm (3/16 in.*7/16 in.) hexagon screw Hinge Figure 51: Affix the hinge on the mounting plate 13.
Page 72: Figure 53: Affix The Cvbs Display Fixed Bracket On The Hinge
VIA Mobile360 Forklift Safety System 3PD Installation Guide CVBS Display with fixed bracket M4*10mm (3/16 in.*3/8 in.) hexagon screw Figure 53: Affix the CVBS Display fixed bracket on the hinge 14. Adjust the CVBS Display viewing angle by carefully rotating the display panel left, right, up or down. Figure 54: Adjust the display viewing angle by pushing left/right or up/down...
Page 73: Figure 55: Adjust The Display Viewing Angle By Rotating Left/Right
Figure 56: Tighten screws holding the display panel to the hinge 16. Route the cable back to the VIA Mobile360 M500 system, ensuring no part of the cable is hanging or exposed from the forklift to prevent accidental disconnection or injury. It is suggested to use zip ties or...
Page 74: Figure 57: 7" Cvbs Display Cable Connections
VIA Mobile360 Forklift Safety System 3PD Installation Guide 17. Make sure the system is turned off, then connect the CVBS Display (white cable) to the "CVBS" port designated in white on the rear panel I/O. Note: It is strongly recommended to secure the CVBS cable connection with LOCTITE 243 Threadlocker (not included) prior to installation.
Page 75: Display Interface
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.1.4 Display Interface Once connected, the 7" CVBS display provides the driver with live split-screen views of the cameras, or a full- screen rear or front camera view, depending on the mode selected from the following list for arranging the cameras on the vehicle, the display layout setting configured in the VIA WorkX Connect App, as well as visual alerts for people detection warnings: •...
Page 76: Figure 60: Mode A: Full-Screen Rear Camera View
VIA Mobile360 Forklift Safety System 3PD Installation Guide Display interface with Full-Screen Rear Camera View: MicroSD Card Status 4G LTE Status Wi-Fi Status Rear Camera View Left Detection Indicator Rear Detection Indicator Figure 60: Mode A: Full-screen rear camera view MicroSD Card Status 4G LTE Status Wi-Fi Status...
Page 77: Figure 62: Mode C: Full-Screen Front Camera View
VIA Mobile360 Forklift Safety System 3PD Installation Guide Display interface with Full-Screen Front Camera View: MicroSD Card Status 4G LTE Status Wi-Fi Status Front Detection Indicator Front Camera View Rear-Left Detection Indicator Figure 62: Mode C: Full-screen front camera view The table below provides a description of the people detection icon behaviors: Detection Indicator Color...
Page 78: Nfc Card Reader
Press firmly to ensure complete adhesion. 3. Route the cable back to the VIA Mobile360 M500 system, ensuring no part of the cable is hanging or exposed from the forklift to prevent accidental disconnection or injury. It is suggested to use zip ties or tape to help secure the cables when routing.
Page 79: Figure 64: Nfc Card Reader Cable Connection
VIA Mobile360 Forklift Safety System 3PD Installation Guide Figure 64: NFC card reader cable connection 4. Start the forklift. The NFC card reader will automatically be detected by the VIA Mobile360 FSS and powered on.
Page 80: Dio2 Cable
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.3 DIO2 Cable The optional DIO2 cable accessory supports connections to the VIA Mobile360 M500 system’s custom output interfaces to relay alert signals to custom controller devices. The cable includes an M12 connector, and bullet...
Page 81: Figure 66: Dio2 Cable Installation
The diagram below shows the connections required. Figure 66: DIO2 Cable installation After cable installation, configure the VIA Mobile360 M500 system’s Output signals as described in the steps below: 1. Power ON the vehicle and wait for the VIA Mobile360 FSS to fully boot.
Page 82 VIA Mobile360 Forklift Safety System 3PD Installation Guide Mode A: Left-Right-Rear Mode B: Two-Front-One-Rear and Mode C: One- Front-Two-Rear • PD Alerts • PD Alerts − AlI PD Alerts − AlI PD Alerts − AlI PD Critical Alerts − AlI PD Critical Alerts −...
Page 83: Wireless Speed Sensor Kit
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.4 Wireless Speed Sensor Kit The optional wireless speed sensor accessory can be used with the VIA Mobile360 FSS to determine a target forklift's speed and direction of motion. Note: The wireless speed sensor is intended for use with the optional 7" CVBS Display. New display layout configuration options will be available in the "Settings"...
Page 84: Figure 69: Install The Wireless Speed Sensor Mounting Bracket On The Tire
VIA Mobile360 Forklift Safety System 3PD Installation Guide 3. Remove a bolt from the selected tire, align the hole of the wireless speed sensor mounting bracket with the bolt’s hole, then insert and tighten the bolt to the specifications provided by the forklift manufacturer.
Page 85 VIA Mobile360 Forklift Safety System 3PD Installation Guide 7. The VIA Mobile360 FSS will now search for an available wireless speed sensor nearby and display the wireless speed sensor's MAC address in the 'Available Devices' list. 8. Tap the MAC address of the desired wireless speed sensor within 120 seconds, then configure the values for 'Maximum Speed Alert', 'Tire Dimension', and 'Installation Location' as follows: −...
Page 86: Selecting The Display Layout
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.4.3 Selecting the Display Layout Additional 'Display Layout' options appear in the VIA WorkX Connect App's Settings tab when the wireless speed sensor is installed. These options vary according to the mode selected from the following list for arranging the cameras on the vehicle: •...
Page 87: Figure 71: Mode C: 3 Camera View And Speed Reading
VIA Mobile360 Forklift Safety System 3PD Installation Guide Front Camera View Front Detection Indicator 4G LTE Status Wi-Fi Status MicroSD Card Status Speed Indicator Rear-Left Camera View Rear-Right Rear-Left Detection Camera View Indicator Figure 71: Mode C: 3 camera view and speed reading Display interface with Full-Screen Rear Camera View and Speed Reading: MicroSD Card Status 4G LTE Status...
Page 88: Figure 73: Mode B: Full-Screen Rear Camera View And Speed Reading
VIA Mobile360 Forklift Safety System 3PD Installation Guide MicroSD Card Status 4G LTE Status Wi-Fi Status Front-Left Detection Indicator Rear Camera View Speed Indicator Rear Detection Indicator Figure 73: Mode B: Full-screen rear camera view and speed reading Display interface with Full-Screen Front Camera View and Speed Reading: MicroSD Card Status 4G LTE Status Wi-Fi Status...
Page 89: Selecting The Alert Direction
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.4.4 Selecting the Alert Direction If the cameras are set up in Modes B or C, the 'Alert Direction' setting can be configured in the VIA WorkX Connect App to send front and rear camera people detection alerts based on the forklift's moving direction. Option 1: 'Both Directions': This setting allows both front and rear camera people detection alerts to be sent regardless of the vehicle's movement.
Page 90: Figure 75: 3 Camera View And Wireless Speed Sensor Battery Status
VIA Mobile360 Forklift Safety System 3PD Installation Guide Display interface with Wireless Speed Sensor Battery Status: Wireless Speed Sensor Battery Status Figure 75: 3 camera view and wireless speed sensor battery status To replace the battery, follow the steps below: 1.
Page 91: Figure 77: Extract The Wireless Speed Sensor From The Mounting Bracket
VIA Mobile360 Forklift Safety System 3PD Installation Guide Figure 77: Extract the wireless speed sensor from the mounting bracket 4. Flip the wireless speed sensor module to locate three covered screw holes in the bottom casing. 5. Use a suitable flat-head screwdriver to remove the covers in the screw holes. 6.
Page 92: Figure 79: Replace The Battery And Insert The Circuit Board Back Into The Top Casing
VIA Mobile360 Forklift Safety System 3PD Installation Guide 8. Push the old CR2477 coin battery out of the battery compartment and insert a new CR2477 coin battery into the battery compartment with the "+" side facing up. 9. Align the circuit board's metallic pin with the metallic contact in the top casing and insert ensuring that the circuit board is correctly seated in the top casing.
Page 93: Figure 82: Insert The Wireless Speed Sensor Module Into The Mounting Bracket
VIA Mobile360 Forklift Safety System 3PD Installation Guide 13. Place the wireless speed sensor back into its seat in the bracket, and press gently till the module snaps into place. Figure 82: Insert the wireless speed sensor module into the mounting bracket 14.
Page 94: Unpairing The Wireless Speed Sensor
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.4.6 Unpairing the Wireless Speed Sensor If the wireless speed sensor is no longer required, it can be unpaired. Follow the steps below to unpair the wireless speed sensor: 1. Open the VIA WorkX Connect App on a mobile device and connect to the target VIA Mobile360 FSS as described in section 4.1.
Page 95: Speed And Reverse Light Sensor Kit
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.5 Speed and Reverse Light Sensor Kit The optional speed and reverse light sensor accessory kit can be used with the VIA Mobile360 FSS to determine a target forklift's speed and direction of motion. Note: The speed and reverse light sensors are intended for use with the optional 7"...
Page 96: Figure 85: Assembling The Speed Sensor And Mounting Bracket
VIA Mobile360 Forklift Safety System 3PD Installation Guide Follow the steps below to install the speed sensor: 1. Assemble the speed sensor as shown in the diagram below. Figure 85: Assembling the speed sensor and mounting bracket 2. Find a suitable location near one of the wheels on the forklift's non-steering axis to install the speed sensor.
Page 97: Reverse Light Sensor Installation
Follow the steps below to attach the sensors to the VIA Mobile360 M500 system. 1. Route the speed and light sensors' cables back to the VIA Mobile360 M500 system, ensuring no part of the cables are hanging or exposed from the forklift to prevent accidental disconnection or injury. It is suggested to use zip ties or tape to help secure the cables when routing.
Page 98: Sensor Configuration
2.7 for instructions. A.5.4 Sensor Configuration After connecting the speed and reverse light sensors to the VIA Mobile360 M500 system, the sensors should be activated and configured for use with the VIA Mobile360 FSS. A.5.4.1 Speed Sensor Configuration Follow the steps below to activate and configure the speed sensor: 1.
Page 99 VIA Mobile360 Forklift Safety System 3PD Installation Guide 5. Tap the 'Confirm' button to activate the speed sensor and open the configuration settings. 6. Configure the 'Maximum Speed Alert', 'Tire Dimension', and 'No PD Alerts when Speed is 0' settings as follows: −...
Page 100: Reverse Light Sensor Configuration
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.5.4.2 Reverse Light Sensor Configuration Follow the steps below to configure the reverse light sensor: 1. Power ON the forklift and wait for the VIA Mobile360 FSS to fully boot. 2. Open the VIA WorkX Connect App on a mobile device and connect to the target VIA Mobile360 FSS as described in section 4.1.
Page 101: Selecting The Display Layout
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.5.5 Selecting the Display Layout Additional 'Display Layout' configuration options appear in the VIA WorkX Connect App's Settings tab when the reverse light or speed sensor is installed. These options vary according to the mode selected from the following list for arranging the cameras on the vehicle: •...
Page 102: Figure 91: Mode C: 3 Camera View And Speed Reading
VIA Mobile360 Forklift Safety System 3PD Installation Guide Front Camera View Front Detection Indicator 4G LTE Status Wi-Fi Status MicroSD Card Status Speed Indicator Rear-Left Camera View Rear-Right Rear-Left Detection Camera View Indicator Figure 91: Mode C: 3 camera view and speed reading Display interface with Full-Screen Rear Camera View and Speed Reading: MicroSD Card Status 4G LTE Status...
Page 103: Figure 93: Mode B: Full-Screen Rear Camera View And Speed Reading
VIA Mobile360 Forklift Safety System 3PD Installation Guide MicroSD Card Status 4G LTE Status Wi-Fi Status Front-Left Detection Indicator Rear Camera View Speed Indicator Rear Detection Indicator Figure 93: Mode B: Full-screen rear camera view and speed reading Display interface with Full-Screen Front Camera View and Speed Reading: MicroSD Card Status 4G LTE Status Wi-Fi Status...
Page 104: Selecting The Alert Direction
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.5.6 Selecting the Alert Direction If the cameras are set up in Modes B or C, the 'Alert Direction' setting can be configured in the VIA WorkX Connect App to send front and rear camera people detection alerts based on the forklift's moving direction. Option 1: 'Both Directions': This setting allows both front and rear camera people detection alerts to be sent regardless of the vehicle's movement.
Page 105: Deactivating The Sensors
If the speed or reverse light sensor's features are no longer required, they can be deactivated in the VIA WorkX Connect App and then physically disconnected from the VIA Mobile360 M500 system. Note: It is necessary to deactivate the desired sensor before physically disconnecting it from the VIA Mobile360 M500 system. To reactivate the desired sensors, check Appendix section A.4.4...
Page 106: Seatbelt Sensor
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.6 Seatbelt Sensor The optional wireless seatbelt sensor accessory can be used with the VIA Mobile360 FSS to determine the fastened/unfastened status of the driver seatbelt. Follow the steps below to install and pair the seatbelt sensor: 1.
Page 107: Display Interface And Alerts
VIA Mobile360 Forklift Safety System 3PD Installation Guide 7. The VIA Mobile360 FSS will now search for available seatbelt sensors nearby. Fasten and release the seatbelt to trigger the broadcast signal for the seatbelt sensor. The VIA WorkX Connect App will now display the seatbelt sensor's MAC address in the 'Available Devices' list.
Page 108: Replacing The Battery
VIA Mobile360 Forklift Safety System 3PD Installation Guide Display interface with 3-camera view and Seatbelt Status ON: Seatbelt Status Figure 96: 3-camera view and seatbelt status ON A.6.2 Replacing the Battery The seatbelt sensor's battery lifespan is subject to the extent of usage. Refer to the table below to check estimated battery lifespan based on average operating hours per week.
Page 109: Figure 97: 3 Camera View And Seatbelt Sensor Battery Status
VIA Mobile360 Forklift Safety System 3PD Installation Guide Display interface with Seatbelt Sensor Battery Status: Seatbelt Sensor Battery Status Figure 97: 3 camera view and seatbelt sensor battery status To replace the battery, follow the steps below: 1. Gently pry open the seatbelt sensor casing using an opening tool. Note: The opening tool is recommended to open the casing without damage.
Page 110: Unpairing The Seatbelt Sensor
VIA Mobile360 Forklift Safety System 3PD Installation Guide 2. Replace the CR2032H coin battery with the "+" side facing up. Figure 99: Replace the battery 3. Close the seatbelt sensor casing, ensuring both pieces of the casing are firmly held together and clicked shut.
Page 111: Dc Power Module
VIA Mobile360 Forklift Safety System 3PD Installation Guide A.7 DC Power Module The VIA Mobile360 FSS supports power input ranging from 9V~36V but can be extended to support EV vehicles which provide between 36V~100V with the optional VIA Mobile360 DC power module. A.7.1 Package Contents •...
Page 112 VIA Mobile360 Forklift Safety System 3PD Installation Guide Make sure the vehicle is turned off and follow the steps below to install the DC power module: 1. Attach the two vibration dampening strips to the bottom of the DC power module by removing the adhesive backings and aligning with the screw holes along each side.
Page 113 (maximum distance of 2.3M from the DC power module) can reach the red power (PWR) port of the VIA Mobile360 M500 system. Once the location is determined, mark the screw holes on either side of the module and drill holes.
Page 114 VIA Mobile360 Forklift Safety System 3PD Installation Guide 9. Connect one end of the M12-M12 power extension cable to the DC power module. Route the cable back to the VIA Mobile360 M500 system and attach the other end to the red power (PWR) port. Note: Ensure all cables are tucked away and fastened securely within the forklift to ensure they will not be damaged during operation.
Page 115: Vesa Plates
VESA Plate Quantity Screws • 5 x M5*15mm (3/16 in.* 9/16 in.) VIA Mobile360 M500 system 75 x 75 or 35 x 75mm • 5 x M4*14mm (3/16 in.* 9/16 in.) • 7 x M5*10mm (3/16 in.* 3/8 in.) AHD Cameras 35 x 75mm •...
Page 116: Installation
VIA Mobile360 M500 System 1. Place the VIA Mobile360 M500 system VESA plate on the bottom panel of the VIA Mobile360 M500 system chassis, aligning the 4 outer screw holes of the VESA plate with the 4 outer screw holes of the chassis.
Page 117: Figure 102: Install A Camera Vesa Plate
VIA Mobile360 Forklift Safety System 3PD Installation Guide AHD Cameras 1. Place an AHD camera's bottom bracket on an AHD camera VESA plate, aligning the 2 outer screw holes of the camera's bottom bracket with the 2 outer screw holes located at the center of the VESA plate. 2.
Page 118: Figure 104: Install The Card Reader Vesa Plate
VIA Mobile360 Forklift Safety System 3PD Installation Guide NFC Card Reader 1. Place the NFC Card Reader on the NFC Card Reader VESA plate, aligning the center of the NFC Card Reader's screw holes with the inner screw holes of the VESA plate. 2.
Page 119: Ram® Mounts Kit
7" CVBS Display 4 in. Arm VIA Mobile360 M500 system and AHD cameras Bar Clamp VIA Mobile360 M500 system, AHD cameras and 7" CVBS Display Table 14: RAM® Mounts Kit package contents 35 x 75mm VESA Ball Adapter 4in. Arm...
Page 120: Figure 107: Example Of A Vesa Plate - Ram® Mount Assembly
Tighten the arm enough for a firm grip on the ball adapter and the bar clamp. 4. Find a mounting location: Find a suitable location on a forklift bar to mount the VIA Mobile360 M500 system, AHD camera, or CVBS Display. Consider the following while finding installation locations: −...
Page 121: Appendix B Troubleshooting
VIA Mobile360 Forklift Safety System 3PD Installation Guide Appendix B Troubleshooting Check the table below to troubleshoot if the system is not working properly. If the symptom is not listed below or the proposed solution does not bring your system back to an operational state, check the warranty section for further assistance.
Page 122 VIA Mobile360 Forklift Safety System 3PD Installation Guide Refer to Symptom Possible Cause Solution Section Mobile device is not Connect the mobile device to Internet connected to the and check again. Internet. The "Language Packs" list in 4.3.4 All available optional Tap "Manage"...
Page 123 VIA Mobile360 bars on the display M500 system. Check if the SIM card is properly inserted in the VIA Mobile360 M500 2.1.2 system and that it has an active data plan. Display Issues...
Page 124 VIA Mobile360 Forklift Safety System 3PD Installation Guide Miscellaneous Issues Refer to Symptom Possible Cause Solution Section Check if the MicroSD card is inserted SD card came loose or properly into the system, replace the 2.1.1 damaged. card if damaged. System is not recording videos SD card was not Check the VIA WorkX Connect App and...
Page 125 VIA Mobile360 Forklift Safety System 3PD Installation Guide Wireless Speed Sensor Issues Refer to Symptom Possible Cause Solution Section "Rear Dynamic" display layout is not enabled Check Display Layout settings in VIA for your left-right-rear A.4.3 WorkX Connect App. or two-front-one-rear camera configuration.
Page 126 VIA Mobile360 Forklift Safety System 3PD Installation Guide Speed and Reverse Light Sensor Issues Refer to Symptom Possible Cause Solution Section "Rear Dynamic" display layout is not enabled Check Display Layout settings in VIA for your left-right-rear A.5.5 WorkX Connect App. or two-front-one-rear camera configuration.
Page 127 VIA Mobile360 Forklift Safety System 3PD Installation Guide Seatbelt Sensor Issues Refer to Symptom Possible Cause Solution Section Seatbelt sensor is Pair seatbelt sensor with system. unpaired. Ensure that the seatbelt sensor is Seatbelt sensor is not firmly attached to the seatbelt buckle's properly installed.
Page 128 Taiwan Headquarters Japan China 1F, 531 Zhong-zheng Road, 940 Mission Court 3-15-7 Ebisu MT Bldg. 6F, Tsinghua Science Park Bldg. 7 Xindian Dist., New Taipei City 231 Fremont, CA 94539, Higashi, Shibuya-ku No. 1 Zongguancun East Road, Taiwan Tokyo 150-0011 Haidian Dist., Beijing, 100084 Japan China...

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