Haivision HVS-ID-UG-MGW-3.3 User Manual
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Haivision HVS-ID-UG-MGW-3.3 User Manual

Haivision HVS-ID-UG-MGW-3.3 User Manual

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Summary of Contents for Haivision HVS-ID-UG-MGW-3.3

  • Page 1 Haivision Gateway 3.3 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 2: Edition Notice

    While every effort has been made to provide accurate and timely information regarding this product and its use, Haivision Systems Inc. shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. ...

  • Page 3: Table Of Contents

    Obtaining Documentation..............................7 Getting Service Support ..............................7 Touring the Interface                                                                                                            8 Product Editions ................................... 8 Haivision Media Gateway............................... 8 Haivision SRT Gateway ..............................9 Features....................................9 Basic Layout and Elements .............................10 Persistent Screen Elements ............................10 Variable Screen Elements ............................. 11 Interface Screens .................................
  • Page 4 4. Exceptions to Availability for the VCMS ......................97 5. Credits for Downtime for the VCMS........................98 6. Support Services for the VCMS ...........................98 7. Service Levels for Haivision Streaming Media Service ................99 8. Credits for Outages of Haivision Streaming Media Service..............99 Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12...
  • Page 5 9. No Secondary End User Support ........................99 Getting Help                                                                                                                      100 Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 6: About This Document

    Indicates an emphasized note. It provides information that you should be particularly aware of in order to complete a task and that should not be disregarded. This alert is typically used to prevent loss of data. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...

  • Page 7: Obtaining Documentation

    Indicates a potentially hazardous situation that may result in physical harm to the user. Obtaining Documentation This document was generated from the Haivision InfoCenter. To ensure you are reading the most up-to- date version of this content, access the documentation online at https://doc.haivision.com. You may generate a PDF at any time of the current content.

  • Page 8: Touring The Interface

    About Dialog Product Editions With the version 3.2 release, Haivision Media Gateway is now available for broadcast workflows as Haivision SRT Gateway. Haivision SRT Gateway gives you access to expanded functionality with SRT and RTP streams, while Haivision Media Gateway is geared toward HMP enterprise workflows, as explained in the following diagram and sections.

  • Page 9: Haivision Srt Gateway

    Network Bridging Haivision Media Gateway and SRT Gateway help take video streams from one network environment to another. Whether bridging between LANs, MPLS, satellite IP, public internet, or any combination of these networks, the Haivision Media Gateway/SRT Gateway is the perfect element thanks to its advanced network interface configuration, native SRT protocol support, and friendly firewall traversal.

  • Page 10: Basic Layout And Elements

    The following elements are constant and available from any screen. Haivision Logo (Home Screen/Quick Access) Clicking the Haivision logo at the top left of any screen takes you to the Browse Routes (Home) screen. Settings Menu You access the Settings menu by clicking the  icon on the toolbar at the top right of every screen.

  • Page 11: Variable Screen Elements

    Note If no external internet connection is available, a local documentation file is opened in your web browser. Always refer to the Haivision InfoCenter for the latest documentation. Current User/Sign out Identifies the user who is currently signed into the system. The Sign Out action link allows you to exit out of the system and return to the Sign In screen.

  • Page 12: Interface Screens

    The Browse Routes screen gives you a quick overview of the routes currently defined. The View Pane lists the available routes. You can expand/collapse the routes to list more detailed information regarding their source and destinations. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 13 Apply — Used to apply multiple routes' drop-down menu selections at one time. The Action Bar also lists the number of existing routes and currently active outputs. For Haivision SRT Gateway, hovering over the number of active outputs displays the number of licensed outputs available.

  • Page 14: Administration Screen

    If logged in as an administrator, the Administration screen allows you to configure various options for your Haivision Media Gateway/SRT Gateway. Each option is grouped in categories listed in the admin toolbar. Each option within its category is listed on the sidebar at the left of the screen. The currently selected action and category is indicated with a blue outline around its text.

  • Page 15: User Preferences Dialog

    Configuration • Media Platform — Provides the status and settings pane for pairing the Media Gateway with a Haivision Media Platform server. • Presets — Allows you to export the current configuration as a preset file and import a preset file and apply it to the device.

  • Page 16: About Dialog

    The About dialog provides you with information regarding the current version and build of the installed product and the copyright information. To open the About dialog: Click the  icon on the toolbar. Click About from the drop-down menu. To dismiss the About dialog, click the Close button. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 17: Getting Started

    IP address of the system where server is installed. For example, http:// <ipaddress> 10.69.12.152 . • is the system's URL, such as http://gateway.haivision.com. <systemurl> See the appropriate Quick Start Guide for details on obtaining the IP address of the server. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12...
  • Page 18 As a result, your web browser requests the security certificate to confirm that the site is trusted. Media Gateway/SRT Gateway ships with a self-signed TLS certificate key set which works with any configured server hostname. However, web browsers do not consider self-signed certificates to be trusted, because Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...

  • Page 19: Signing Out Of The Web Interface

    HT210176) block access to websites with TLS certificates that have a validity window of more than 825 days. Previous versions of Haivision Media Gateway ship with a self-signed certificate with a 10-year expiration, while Haivision Media Gateway/SRT Gateway version 3.2 ships with a self- signed certificate with a 2-year expiration.

  • Page 20: Changing Passwords

    As you set up the test stream, you may wish to refer to the  Makito X   User's Guide , available from the Haivision InfoCenter. Important The IP address of your computer must be in the same subnet. If you have not already done so, power up the Makito X Encoder. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 21 • In the Destination section, type in the IP Address of the Media Gateway/SRT Gateway, and specify a port number. (Remember this number for a future step in Creating a Route.) Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 22: Setting Up A Destination

    In the Source section, select Unicast and enter a port number that is different from the port number used in Step #10 in Setting Up a Source Stream. (Remember this number for a future step in Creating a Route.) Click Create. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 23: Creating A Route

    If you have not already done so, sign in to the Media Gateway/SRT Gateway Web interface. On the Browse Routes screen, click the +Route button. Supply a Route Name and check the Start Route checkbox so that the stream is started upon creation. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 24 IP Address and port number of the destination Makito X Decoder (see Step #4 in Setting Up a Destination). When finished, click Add. The new route appears in the Destination list. Click Create. On the Browse Routes screen, verify that the status light is green. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 25 You should now see the video from the source Makito X Encoder relayed via Media Gateway/SRT Gateway to the monitor connected to the destination Makito X Decoder. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 26: Working With Media Gateway And Srt Gateway

    Working with Media Gateway and SRT Gateway The following content discusses how to work with routes in detail on your Haivision Media Gateway/SRT Gateway server. Topics Discussed • Multi-site Live Workflow • Pairing the Gateways with Media Platform •...

  • Page 27: Defining The Locations And Network Topology (Media Platform)

    For the example shown below, the Main Location has an outgoing connection to Remote Location 1 and Remote Location 2. The resulting Topology page in Media Platform appears as follows: Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...

  • Page 28: Source Forwarder

    X Encoder) and forwarding it to Media Platform. The   corresponds to the name of the live source_name video source, and the   corresponds to the ID of the live video source. source_ID Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 29: Source Receivers

    An HMP session must have its Live button enabled for the route to be created at the receiver locations. In the following sample screenshot, the route shows the Media Gateway (receiver) propagates the source to a single destination, corresponding to an HLS stream for the local audience: Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 30: Multicast Workflow

    (as shown in the following diagram): For more information, including complete instructions on how to configure a multi-site live session, please refer to the Haivision Media Platform Administrator's Guide . Multicast Workflow The following workflow steps you through an encoder sending an SRT stream to a hosted instance of Media Gateway/SRT Gateway on the cloud, which routes each destination segment.

  • Page 31: Run-Through Example

    In the above diagram, the cloud-based Media Gateway/SRT Gateway (located on the Public Internet or as a Haivision Video Cloud (HVC) hosted option) is optional and only recommended for individuals who want to "own" the distribution or have concerns about low latency. A Media Gateway/SRT Gateway can also be hosted on the LAN to allow multi-sites distribution.
  • Page 32 In the Streaming Parameters section, specify the (3) TS Over SRT protocol, the (4) mode as "Caller," enter the (5) address for the Media Gateway/SRT Gateway (in the Cloud) and a (6) destination port. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 33 When the New Route screen opens: • In the Route Information section, supply a (1) route name and click the (2) Start Route checkbox so that the stream is started after creation. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 34 Encoder to acquire this information. Click the +Destination button. In the New Destination dialog: • Enter the information for the LAN-based Gateway. Provide a (1) name, the (3) address, and the (4) port information. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 35 Supply a (1) route name and click the (2) Start Route checkbox so that the stream will be started upon creation. • In the Source section, provide a (3) source name, the (4) protocol, and (5) port. • Set the (6) mode to "Listener" under the SRT Settings section. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 36 In this example, we are using a protocol of TS over UDP so you also add the (3) Multicast address and (4) port information. When finished, click Add. In the New Route screen, click Create. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 37 Multicast addresses are in the range of 224.0.0.0 to 239.255.255.255. Click Apply. Repeat steps #2 and #3 as needed to define additional streams. To ensure that everything is set up properly, verify that the stream(s) have green status indicators.  Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 38: Run-Through Example Recap

     Note Refer to your Makito X Decoder documentation for more information on displaying streams. Run-Through Example Recap Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 39: Working With Routes

    Section Description Route Information Source Protocol Settings (SRT, RTMP, and RTSP only) Destinations When you have finished entering the required data, click the Create button to create the route. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 40 Source Protocol Settings (SRT, RTMP, and RTSP only) Destinations The available configuration options depend on the selected source streaming protocol. TS over SRT TS over RTP RTMP RTSP TS over UDP Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 41 Choose the desired network interface to use for this route in the dropdown. Available options depend on the hardware configuration. As there are no additional protocol settings to configure, continue to Section 4 Destinations. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 42 TS over RTP The following figure shows the Source section of the Route screen for a TS over RTP route. The numbered callouts in the figure indicate the step number in this procedure. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 43  Note PRO-MPEG FEC is available only on Haivision SRT Gateway. If you plan to tunnel the RTP stream through SRT, check the Retain Header checkbox. See Tunnelling an RTP Stream Through SRT for more details.
  • Page 44 Choose the desired network interface to use for this route in the dropdown. Available options depend on the hardware configuration. Continue to Section 3 Protocol Settings. TS over UDP TS over SRT TS over RTP RTMP RTSP Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 45 Source, follow the instructions below for your chosen stream protocol. If TS over UDP or RTP is chosen in Section 2 Source, continue to Section 4 Destinations as there are no additional protocol settings. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 46 Statistics.) The negotiated latency is not necessarily the value set in Step #2. MTU Size Suggested Receiver Buffer Size 1000–1500 (Bitrate in bps ÷ 8) × negotiated latency in seconds × 1.5 Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 47 The following figure shows the RTSP Settings section of the Route screen. The numbered callouts in the figure indicate the step number in this procedure. Specify the username for the RTSP stream. Specify the password for the RTSP stream. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 48 On the Route screen click the +Destination button. The following dialog appears, with required fields identified with a blue asterisk. The numbered callouts in the figure indicate the step number in this procedure. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 49 Choose the desired network interface to use for the destination in the dropdown. Available options depend on the hardware configuration.  Note VF FEC is a proprietary FEC and is not inter-operable with devices outside of the Haivision family. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 50 On the Route screen click the +Destination button. The following dialog appears, with required fields identified with a blue asterisk. The numbered callouts in the figure indicate the step number in this procedure. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 51 If you selected Caller or Rendezvous in the previous step, enter the destination address and port number. Choose the desired network interface to use for the destination in the dropdown. Available options depend on the hardware configuration. Enter values for MTU, TTL, and ToS: Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 52 •  Note SRT streams may temporarily overshoot the defined bandwidth overhead limit. If you have a Haivision SRT Gateway, for SRT Caller mode: • Select the desired Stream ID format. • If Default Stream ID format is selected, enter the Resource Name and User Name. The resulting Stream ID appears below.
  • Page 53 RTCP messages.) Choose the desired network interface to use for the destination in the dropdown. Available options depend on the hardware configuration.  Note PRO-MPEG FEC is available only on Haivision SRT Gateway. Important Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 54 See Tunnelling an RTP Stream Through SRT for more details. For Haivision SRT Gateway, if PRO-MPEG FEC is enabled in step 6, enter the PRO-MPEG values: • Level —  The level of FEC protection: A (Column only) uses the column FEC stream, or B (Row and Column) uses both column and row FEC streams.

  • Page 55: Editing A Route

    Return to Step #4 in Creating a Route. Editing a Route To edit a route: On the Browse Routes screen, click the Route Name for the listing you want to edit. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 56: Starting, Stopping, And Deleting A Route

    On the Browse Routes screen, click on the the desired route listing to open the Edit Route page. Click the Statistics button in the title bar. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 57 For SRT Listener streams, you can view the statistics for each connected client by selecting the Client in the dropdown menu, as shown in the following figure. To change the refresh rate, click the associated drop-down menu. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 58 To view the data graphically, click the  icon for the desired route. A separate Statistics Graph View window opens, displaying the data numerically and graphically for that route. This window remains open until you manually close it. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 59 7. To save the data for use with another application (such as a spreadsheet), click the Download CSV button. Typically, this downloads the data in a comma-separated values text file. For Safari Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...
  • Page 60 The stream bitrate (in kbps). Received Packets Number of packets received/sent for that stream. (Source) Sent Packets (Destination) Used Bandwidth Bandwidth used. Signal Losses Number of signal losses. General Pro-MPEG FEC Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 61 The SRT on the sender side cannot deliver the packets within the defined latency time and dropped the packet. This occurs when the packets cannot be transmitted fast enough due to low latency, not enough bandwidth overhead, etc. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 62 Maximum bandwidth used by the source device for this SRT stream (i.e. the current total of audio/video bit rate plus ancillary data plus the SRT bandwidth overhead). Path Max Bandwidth An estimate of the maximum path/link bandwidth as viewed from the destination. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 63: Working With Destinations

    General Pro-MPEG FEC Pro-MPEG FEC  Note PRO-MPEG FEC is available only on Haivision SRT Gateway. Statistic Description/Values Lost Packets Number of lost FEC packets. Recovered Packets Number of recovered FEC packets. Unrecovered Packets Number of unrecovered FEC packets.

  • Page 64: Starting, Stopping, And Deleting A Destination Node

    Click Apply for your requested action(s) to take effect.  Note If the route is stopped, the Start/Stop options are not available. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 65: Performing Admin Tasks

    Media Platform bandwidth. To view the system's activity dashboard: Click the  icon and click Administration. Click Reporting in the admin toolbar and click System Activity in the sidebar. The System Activity dashboard appears. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 66 That is, if 5 Minutes is selected, only the last five minutes of data is displayed. Any data older than five minutes is dropped from the graph. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 67 • System uptime When paired with a Haivision Media Platform, the VOD Bandwidth pane appears and charts usage in Mbps. The checkboxes below the graph allow you to tailor the display to include information from Media Platform, the cache, or both.
  • Page 68 90–100% of the space is in use. Click Clear Video Cache to delete cached video previously downloaded from HMP. When prompted to confirm, click Clear.  Related Topics • Viewing a Route’s Statistics • Reports (Logs) Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 69: Clearing The Video Cache

     icon and click Administration. Click Reporting in the admin toolbar and click Reports in the sidebar. Toggle the Enable Diagnostic Logging button to On. Click Save Settings. When prompted to confirm, click Save. Important Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 70: Viewing Reports (Logs)

    Haivision Media Gateway only. Media Platform-Media Gateway integration is used to distribute video to distant site locations, typically pairing a single Haivision Media Platform server with Haivision Media Gateway appliances at each Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 71: Pairing Media Gateway With A Media Platform Server

    Acquiring a Pairing Passcode • Pairing the Devices Refer to your Haivision Media Platform documentation for information on using Media Gateways and how to set up locations for routing users to the closest Media Gateway for the best streaming experience. Creating your Ecosystem Workspace Use browser tabs to switch easily between the Media Platform server and Media Gateway interfaces.

  • Page 72: Acquiring A Pairing Passcode

    Acquiring a Pairing Passcode.  In production environments, Haivision recommends using an FQDN when pairing a Media Gateway to a Media Platform. In your browser tab of the Media Gateway you wish to pair with the Media Platform: Click the ...
  • Page 73 • HTTPS Port • Passcode — Paste the passcode from your clipboard into the Passcode field. Click Pair. When the connection is made, the status indicator in Pairing Status turns green. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 74: Viewing The Status Of Media Gateway Connections

    Click Configuration in the admin toolbar and click Media Platform in the sidebar. Change one of the settings, such as update the "Identify As" name to something new. Click Update for the new information to update on the Media Platform server. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...

  • Page 75: Clearing The Media Platform Server

    Click the  icon, click Administration, click System Settings in the admin toolbar, and click Licensing in the sidebar. The Licensing view pane shows status information for the installed license, including its expiration Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 76: Viewing The Status Of A License

    Select the appropriate device type and click the Next button. Fill in the form with the appropriate information, and click Save. Your license request is submitted and you will be contacted by a Haivision representative shortly with a license key for your product.

  • Page 77: Viewing The Version Number

    The version is listed under System Status. Option 3: Click the  icon and click Administration. Click System Settings in the admin toolbar, and click Update in the sidebar menu. The version is listed under Installed Bundle. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 78: Network

    If DHCP is selected, the auto-assigned values appear in the IP address, Subnet Mask, and Gateway textboxes.  Note Depending upon your device, the network interface prefixes may differ. To add a bond interface, see Creating a Bonded Interface for more information. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 79: Network Settings

    Bond Interface Bonding enables an administrator to use more than one physical network port as a single connection. This can be used to increase performance or redundancy of a server. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 80 Select the link negotiation settings for the interface, either Auto or Manual. If you select Manual, you can select the Speed (10, 100 or 1000) and Duplex setting (Full or Half). Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 81: Creating A Bonded Interface

    Interface bonding provides a method for aggregating multiple network interfaces into a single logical interface. The goal is to increase throughput and to ensure redundancy in case one of the links fails. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide...

  • Page 82: Removing A Bonded Interface

    Verify that the correct bonded interface you wish to remove (for example, bond0) is currently selected. Click the Bond Interface: Remove action link. The selected interface tab is removed. Click the Save Settings button. Click Reboot to have your changes take effect. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 83: Exporting And Importing Presets

    Media Gateway/SRT Gateway's video cache through a Network File System (NFS) connection. Important The NFS share must be hosted on a dedicated disk or partition to ensure that the server can control disk utilization. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 84: Enabling Network Storage

    Common Name or Alternate Subject Names must match its IP address and/or its FQDN (Fully Qualified Domain Name) if DNS is used. The default certificate is localhost.crt (self-signed). Generating a Certificate Signing Request To generate a Certificate Signing Request (CSR): Click the icon and click Administration. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 85: Importing And Activating A Certificate

    Importing and Activating a Certificate To import and activate a certificate: Click the  icon and click Administration. Click System Settings in the admin toolbar, and click Certificates in the sidebar. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 86: Generating And Importing A Private Key

    Click the Generate button. On the Generate Certificate or Private Key dialog: Type in a name for the certificate. For the Type, select Self-Signed. Check the Create New Private Key checkbox. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 87 Intermediate Certificate Bundle file. Click the Import button On the Certificates page, the newly imported files are added to the list. Click in the Active column to activate the certificate. Click Reboot. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 88: Generating A New Self-Signed Certificate

    In its generated form, this certificate is still a request and cannot be used as an Identity Certificate before it is signed by a CA, and imported back. Digest Algorithm Select the digest algorithm (Secure Hash Algorithm): • SHA-256 • SHA-384 • SHA-512 Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 89: Security

    High Security (STIG) Environment: Enables security hardening features for high-security environments, including: • Session timeouts/locks for all interfaces. • Stronger password requirements. • Lock/disable accounts due to multiple authentication failures or expired passwords. • Disabling unnecessary services. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 90: Update

    Related Topics • Installing an Update Package (HaiBundle) Installing an Update Package (HaiBundle) Updates are provided via a HaiBundle. You can find the latest HaiBundles on the Haivision Support Portal as described in Downloading System Updates. ...

  • Page 91: Reverting An Upgrade

    If you take too long, return to step 2 and restart the system. Ensure the previous version is selected, and press the Enter key. After the system starts, you can try reinstalling the upgrade again or contact Haivision Support assistance. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 92: Accounts

    To change an account password from the web interface: Click the  icon on the toolbar and click Administration. Click System Settings in the admin toolbar, and click Accounts from the sidebar. Click the Account Name whose password you want to change. Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 93 Console UI. See Using the Console UI with Haivision Hardware for details.  Related Topics • Viewing the Available User Accounts • Using the Console UI with Haivision Hardware Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 94: Warranties

    Haivision hardware. Manufacturers, suppliers, or publishers, other than Haivision, may provide their own warranties to the end user purchaser, but Haivision, in so far as permitted by law, provides their products "as is".

  • Page 95: Obtaining Warranty Service

    When calling, Haivision or Authorized Reseller will help determine whether your product requires service and, if it does, will inform you how Haivision will provide it. You must assist in diagnosing issues with your product and follow Haivision's warranty processes.

  • Page 96: Eula - End User License Agreement

    VCMS development kit (collectively, the “Standard Hosted Components” of Haivision Video Cloud Services). Subject to the exceptions noted in Section 4 below, the aforementioned components of Haivision Video Cloud Services will be available for use over the course of each calendar month as follows: Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:12 User's Guide HVS-ID-UG-MGW-3.3...

  • Page 97: Exceptions To Availability For The Vcms

    Any third party, public network, or systems unavailability; Acts of Force Majeure as defined in the Agreement; Modification of software made available to You as part of Haivision Video Cloud Services by You or a third party acting on Your behalf; and Any third party product or service not incorporated into Haivision Video Cloud Services or any third party plug-in.

  • Page 98: Credits For Downtime For The Vcms

    Haivision Video Cloud will grant a credit allowance to You if You experience Downtime in any calendar month and you notify Haivision Video Cloud thereof within ten (10) business days after the end of such calendar month. In the case of any discrepancy between the Downtime as experienced by You and the Downtime as measured by Haivision Video Cloud, the Downtime as measured by Haivision Video Cloud shall be used to calculate any credit allowance set forth in this section.

  • Page 99: Service Levels For Haivision Streaming Media Service

    Haivision reserves the right to limit Your use of the Haivision Streaming Media network in excess of Your committed usage in the event that Force Majeure events, defined in the Agreement, such as war, natural disaster or terrorist attack, result in extraordinary levels of traffic on the Haivision Streaming Media network.
  • Page 100 Sales - 1, Cloud Services - 3, Support - 4 Managed Services U.S. and International 1 (512) 220-3463 1 (514) 334-0088 Support Portal https://support.haivision.com Product Information info@haivision.com Haivision Gateway 3.3 Generated on: 2024-01-24 01:52:13 User's Guide HVS-ID-UG-MGW-3.3...
  • Page 101 North America: 1.877.224.5445 www.haivision.com International: +1.514.334.5445...

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