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Table of Contents
Related Manuals for Suresafe SureSafeGO Series
Summary of Contents for Suresafe SureSafeGO Series
- Page 1 SureSafeGO Family Monitored Medical Alert System User Guide...
- Page 2 Disclaimers Automatic Fall Detection Please be aware that in using the automatic fall detection feature of this product, you understand and accept that the equipment will not detect 100% of falls. Falls can happen in many different ways and the fall detector is not guaranteed to detect every fall.
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Page 3: Table Of Contents
Contents Important information ........4 What’s in the box . -
Page 4: Important Information
• The SIM card for your alarm is pre-installed and cannot be replaced. You cannot replace the SIM card, the alarm will not work without the original SureSafe SIM in it. • A SureSafe ‘Pre-Paid Subscription’ is required for the alarm to work. See page 7 to set one up. -
Page 5: What's In The Box
What’s in the box • SureSafeGO Pendant • Lanyard • Charging Cable • Charging Plug • Magnetic Charging Port • Quick Start Guide Optional Extras • Belt Clip • Charging Station Visit www.personalalarms.org/us to order the optional extras. -
Page 6: Getting To Know Your Suresafego
Getting to know your SureSafeGO Lanyard hole LED light SOS button Microphone Speaker Power Button Silent mode button Screw holes (Do Not Open Device) Charging contacts... -
Page 7: Setting Up Your Pre-Pay Subscription
Your subscription will be active, and your SureSafeGO will be ready to use, as soon as you set it up. SureSafe Cell Service is powered by AT&T. You will need reliable AT&T service where you live to for the alarm to work, Subscriptions are set up to auto-renew, so you never have to worry about your subscription running out. -
Page 8: Charging Your Suresafego
Charging your SureSafeGO There are two ways to charge your device: 1) By magnetic USB cable 2) In the charging station (additional purchase required) See images for more details. Important charging/battery information: • Charge your SureSafeGO for at least 2-3 hours before first use. •... -
Page 9: Switching Suresafego On & Off
Switching SureSafeGO On & Off • To turn the device on: press the Power button for 1 second, all the LEDs will flash rapidly. The device can also be turned on automatically by placing it in the docking station/attaching magnetic charger. •... -
Page 10: Setting Your Sos Numbers
Tips: • The alarm needs to be switched on to program it. You also need an active SureSafe SIM plan. • The alarm’s phone number can be found on the side of the box. • There are no spaces anywhere in the programming commands. -
Page 11: Automatic Fall Detection
Automatic Fall Detection: Fall detection is designed to pick up falls that resemble trips. The wearer would need to fall by more than 1 metre and be stationary for a few moments. When the alarm detects movement that resembles a fall, the voice alert will announce that a fall has been detected. -
Page 12: Getting A Gps Location
Getting a GPS location As GPS works off triangulation with satellites, you will need to take your alarm outside for 3-5 minutes after it is charged to get the initial location. Please make sure it has a direct line of sight to the sky, if this is not done the location will show our either our office or our factory location. - Page 13 6. Send the following text command to get the SureSafeGO to scan for Wi-Fi networks in the home location: WFA[pasted location coordinates],home You will receive a confirmation text to confirm that scan has been successful, and listing the Wi-Fi networks it will use to identify that it is at home. 7.
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Page 14: Activating Your Alarm
Activating your alarm: To activate your alarm in an emergency simply hold down the SOS button for 3 seconds until you feel it vibrate. Your alarm will play a pre-alert that allows you to cancel the alarm if it is an accidental activation. Once the pre-alert finishes and your location has been identified, your alarm will send your first emergency contacts a text message (SMS) with your location. -
Page 15: Calling The Suresafego And Answering Calls
Calling the SureSafeGO and answering calls The SureSafeGO is not designed to be used as a method of calling the alarm user as a normal means of communication. This is not covered by the pre-paid subscription and will likely result in you going over your monthly allowance. However, in an emergency you can call the SureSafeGO using the telephone number on the side of the box. -
Page 16: Technical Specifications
Technical Specifications Dimensions 62 x 48 x 18 mm Weight Operation: -20°c to +70°c Permissible temperature range Storage: -30°c to +80°c Battery Life 2-4 days based on normal use Battery Rechargeable. 3.7v 1000mAh Programming options User guidance Synthetic speech and LED indication Antenna Integrated Degree of protection... -
Page 17: Warnings
Warnings • Use manufacturer-approved accessories and supplies. • Caution – electrical operated product • This product is not a toy. Keep out of reach of children and Pets unless properly supervised. The product contains small Parts that can be a choking hazard. •... - Page 18 www.personalalarms.org/us For customer support: Review FAQs at the back of the User Guide Email help@personalalarms.org...
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How do I access the suresafego app from the app store (Google play)