SureSafeGO
24/7 Monitored
Quick-Start Guide
Thanks for your recent purchase of a SureSafeGO
24/7 Monitored alarm.
The SureSafeGO comes ready to use straight out of
the box. All you need to do is follow the 6 steps
below and you are ready to take your 'anywhere'
alarm with you, wherever you go.
Step 1:
Attach the lanyard provided to the SureSafeGO
pendant.
Step 2:
Plug your SureSafeGO charging station into a power
socket using the USB cable and AC charger adaptor
provided.
Place your SureSafeGO into the charging station to
charge it up. Check that SureSafeGO 'clicks' into the
charger to be sure that it is in correctly, you may also
feel it vibrate. You will see the blue LED on the side of
the pendant stay on solid when it is charging. Leave
the device on charge for a minimum of 4 hours
before first use. The blue LED will either switch off or
flash once every 3 seconds when the battery is full,
even when still in the charger. You cannot overcharge
the battery.
Step 3:
The SureSafeGO should automatically turn on when
you place it in the charging station. If it does not, turn
it on by pressing the side power button for 1 second,
until all the lights flash.
Step 4:
Take the device outside for 5 minutes to allow it to get
its first GPS location. When the blue LED on the side
of the SureSafeGO is blinking quickly every 3
seconds then it has a GPS fix. A slow blink of the blue
LED every 3 seconds indicates that the SureSafeGO
is trying to get a GPS location. Do not worry if the
blue LED blinks slowly while indoors, this is not
uncommon for GPS.
Step 5:
Check that the green LED on the side of device is
blinking quickly every 3 seconds, you should not
need to go outside for this. This will indicate that the
SureSafeGO has mobile signal and is ready to use.
The green LED blinking slowly every 3 seconds
means that it is searching for mobile phone signal.
Step 6:
Test the SureSafeGO by pressing and holding the
SOS button on the front of the device for 3 seconds.
You will feel the SureSafeGO vibrate and beep. The
SureSafeGO will then call through to the SureSafe
Response Centre, and a response operative will
answer your call and talk to you through the pendant.
They will also confirm your approximate location
based on the GPS position.
Let the SureSafeGO response operative know that it
is a test call for a new alarm.
You are now fully set-up, tested and ready to go. We
recommend that you wear your SureSafeGO 24/7
Connect at all times.
Need help?
Do you have a question about the SureSafeGO 24/7 Monitored and is the answer not in the manual?
Questions and answers