DentalEZ Heritage CORE User Manual
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DentalEZ Heritage CORE User Manual

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USER MANUAL
CORE™ DENTAL CHAIR

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Summary of Contents for DentalEZ Heritage CORE

  • Page 1 USER MANUAL CORE™ DENTAL CHAIR...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS SECTION I - INTRODUCTION Product Overview ..........................1 Product Features..........................2 Dimensions ............................3 Range of Motion ..........................4 Specifications............................5 Recommended Environmental Conditions ..................5 Classifications ............................. 6 Explanation of Symbols & Signs ......................6 Safety Precautions ..........................7 SECTION II - PREINSTALLATION Packaging ............................
  • Page 3 TABLE OF CONTENTS CORE DENTAL CHAIR SECTION VII - PARTS LIST Replacement Parts ........................... 39 EMC INFORMATION ........................... 40 LIMITED WARRANTY .......................... 43 PRIVACY POLICY ..........................44 TERMS OF USE ........................... 49 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 4: Section I - Introduction

    After the chair is installed, review the features, operation procedures, and care guidelines with the doctor’s staff. LEAVE THIS MANUAL IN THE DOCTOR’S OFFICE. ® Installation by an authorized DENTALEZ dealer service technician is recommended. NOTICE For any questions about an order, please contact a DENTALEZ Equipment customer service representative at 866-DTE-INFO. HEADREST BACK ARMREST SEAT...

  • Page 5: Product Features

    Double articulating headrest.  Base safety switch feature ensures nothing gets caught underneath the base as it lowers. OPTIONAL FEATURES  Wired foot control provides programmable preset positioning.  Touchpad control provides easy and rapid patient positioning. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 6: Dimensions

    SECTION I - INTRODUCTION DIMENSIONS 74" TOP RECLINING 8⅝" 20" 19¾" 26⅜" 25⅝" 9⅞" 20⅜" 27⅞" 18⅛" SIDE RECLINING 19⅝" 17⅞" 16⅛" 15" 11" 39¾" SIDE UPRIGHT 57" 48¾" 29½" 26⅜" 17" FIGURE 2. DENTAL CHAIR DIMENSIONS...

  • Page 7: Range Of Motion

    SECTION I - INTRODUCTION CORE DENTAL CHAIR RANGE OF MOTION 15° 15° FIGURE 3. DENTAL CHAIR RANGE OF MOTION 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 8: Specifications

    SECTION I - INTRODUCTION SPECIFICATIONS 115V 220V Voltage (AC) 115, 60 Hz, as applicable 220, 50/60 Hz, as applicable Control Voltage (AC) 5V DC F1/F2 - 10A, F3 - 100 mA Fuses (Type M) F1/F2 - 6.3A, F3 - 63 mA Shipping (Package) Weight (lbs) Chair: 396.9 (180 kg) Empty Weight (lbs)

  • Page 9: Classifications

    = Do Not Trash = Box Must Remain Upright = Do Not Place Box on Unlevel Surface = Do Not Stack Box 74ºC = Box Contents Safe Temperature Range (165ºF) -29ºC (-20ºF) = Box Contents Safe Humidity Range 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 10: Safety Precautions

     The plug cannot be located in a position that requires tools to access.  Do not modify the chair without permission from DENTALEZ.  The use of ACCESSORY equipment not complying with the equivalent safety requirements of this equipment may lead to a reduced level of safety of the resulting system. Consideration relating to the choice shall include: ...

  • Page 11: Section Ii - Preinstallation

    2. Remove the outer strapping and plastic, then remove the screws from the cardboard box, one (1) from each side and two (2) from each end. 3. Remove the outer box top and set aside. 4. Remove the cardboard supports. 5. Remove all the plastic wrapping and foam. 866-DTE-INFO dentalez.com PN: 2717-268D...
  • Page 12 SECTION II - PREINSTALLATION PACKAGING (CONTINUED) 6. Use wire cutters to cut the support straps/zip ties located on both sides of the chair. Two (2) ties at either side secure the chair to the pallet. The other ties secure the chair to itself (FIGURE SUPPORT STRAPS/...
  • Page 13 Upholstered Back Assembly  Upholstered Seat  Upholstered Armrests  Headrest  Hardware Package  Any Additional Ordered Options UPHOLSTERED BACK ASSEMBLY UPHOLSTERED SEAT CHAIR CONTROLS HEADREST OPTIONS HARDWARE PACKAGE UPHOLSTERED ARMRESTS FIGURE 7. CHAIR UPHOLSTERY PACKAGING 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 14: Chair Placement

    SECTION II - PREINSTALLATION CHAIR PLACEMENT  To prevent injury as a result of chair tipping, chair must be placed on a smooth, hard and level WARNING floor.  DO NOT position the chair any place where it would interfere with unplugging the chair power cord.

  • Page 15: Section Iii - Installation

    4. Apply medium-strength threadlocker to the set screw located on the end of the backrest. 5. Using a 3/32" hex key, tighten the set screw against the flat surface of the pin to hold the internal arm. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 16: Seat Frame

    SECTION III - INSTALLATION SEAT FRAME TOOLS REQUIRED  Phillips-head Screwdriver ASSEMBLE SEAT FRAME Remove the five (5) Phillips-head screws that hold the seat upholstery to the seat frame. Remove the seat upholstery. Retain screws for installation (FIGURE 10). SEAT FRAME SCREWS (5) FIGURE 10.
  • Page 17 Replace cotter pin to hold frame in place (FIGURE 12) NYLON WASHERS SEAT FRAME CHAIR BASE COTTER PIN CLEVIS PIN FIGURE 12. CLEVIS PIN WITH INSERTED COTTER PIN 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 18: Foot Control

    SECTION III - INSTALLATION FOOT CONTROL To prevent any chance of electrical shock, always disconnect power when indicated. WARNING TOOLS REQUIRED  1/8" Hex Key CONNECT FOOT CONTROL 1. Disconnect the chair power. 2. Using a 1/8" hex key, remove the screws (2) on the sides of the pump cover, then take the cover off and set it aside (FIGURE 13).
  • Page 19 4. Connect the wire plug of the foot control into the control board (FIGURE 15). WIRE PLUG FIGURE 15. CONNECT WIRE PLUG OF FOOT CONTROL TO CONTROL BOARD 5. Reconnect the chair power and test the foot control for proper function. 6. Reinstall the chair pump cover. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 20: Touchpad Control

    SECTION III - INSTALLATION TOUCHPAD CONTROL To prevent any chance of electrical shock, always disconnect power when indicated. WARNING TOOLS REQUIRED  13 mm Wrench  1/8" Hex Key CONNECT TOUCHPAD CONTROL 1. Disconnect the chair power. 2. Locate bracket holes on the underside of the armrest support (FIGURE 16).
  • Page 21 5. Connect the wire plug of the touchpad into the supplied extension, then plug the extension into the control board (FIGURE 19). CONTROL BOARD WIRE PLUG FIGURE 19. CONNECT WIRE PLUG OF TOUCHPAD TO CONTROL BOARD 6. Reconnect the chair power and test the touchpad for proper function. Reinstall the chair pump cover. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 22: Seat Upholstery

    SECTION III - INSTALLATION SEAT UPHOLSTERY If the chair is part of an operatory, wait until entire installation is complete before installing CAUTION upholstery. Failure to do so may result in damage to the upholstery. TOOLS REQUIRED  Phillips-head Screwdriver ASSEMBLE SEAT UPHOLSTERY Align the studs located on the underside of the upholstered seat with the holes in the seat frame.

  • Page 23: Headrest

    2. Tighten the tension adjustment screws as necessary until the desired slide tension is reached (FIGURE 21). CHAIR BACK CASTING TENSION ADJUSTMENT SCREWS (6) BLADE FIGURE 21. SLIDE BLADE OF HEADREST INTO OPENING AND TIGHTEN TENSION ADJUSTMENT SCREWS 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 24: Back Upholstery

    SECTION III - INSTALLATION BACK UPHOLSTERY ASSEMBLE BACK UPHOLSTERY Align the two upper and two lower T-bolt studs on the chair back casting with the slide holes on the back of the upholstered chair back. 2. Firmly press the upholstered chair back over the T-bolt studs and slide the upholstered chair back down until all four (4) T-bolt studs are locked into place (FIGURE 22).

  • Page 25: Armrests

    2. From the underside of each arm, using two (2) 5/32" hex screws, attach each upholstered arm to the arm supports (FIGURE 23). UPHOLSTERED ARM SUPPORT ARMREST FIGURE 23. ATTACH ARM TO ARM SUPPORT WITH HEX SCREWS 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 26: Installation Checklist

    Do all chair functions operate smoothly and quietly?  Do the armrests lock into position? Answering NO to any of these questions is the result of improper installation or a product malfunction. After ensuring all connections, call DENTALEZ technical service at 866-DTE-INFO.

  • Page 27: Delivery Units

    Installation of the console mounted delivery unit Magellan style delivery unit is recommended before upholstery installation. Install delivery units according to the manufacturer's instructions supplied with the delivery unit. CONSOLE MOUNTED DELIVERY UNIT MAGELLAN STYLE DELIVERY UNIT 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 28: Section Iv - Operation

    SECTION IV - OPERATION BASE LOWERING SAFETY SWITCH The chair is equipped with a base lowering safety switch. This feature ensures nothing gets caught underneath the chair base as it is lowered. The following describes how this feature operates: When the base cantilever section is lowered and contacts an obstruction, the cover on the underside of the cantilever section will move upward and activate the chair safety switches.

  • Page 29: Armrests

    Pull up the arm lock trigger located under the lower arm assembly and lower the armrest (FIGURE 25). 2. Lift up the lower end of the armrest until the armrest stops and clicks, locking the armrest into position. ARM LOCK TRIGGER FIGURE 25. PULL UP ARM LOCK TRIGGER AND LOWER ARMREST 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 30: Double Articulating Headrest

    SECTION IV - OPERATION DOUBLE ARTICULATING HEADREST To position the headrest height, firmly push down or pull up the blade from the chair back to change the headrest height. To position the headrest tilt: While facing the back of the headrest, fully depress the release mechanism on the right. 2.

  • Page 31: Manual Chair Positioning

    AUTO BUTTONS 1, 2, 3 & 4 BACK BACK UP DOWN BUTTON BUTTON BASE DOWN BASE BUTTON BACK BACK DOWN AUTO BASE BUTTONS DOWN 1, 2, 3 & 4 FIGURE 27. CHAIR TOUCHPAD CONTROL AND FOOT CONTROL 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 32: Automatic Chair Positioning

    SECTION IV - OPERATION AUTOMATIC CHAIR POSITIONING VIEW ONLINE INSTRUCTIONS Scan QR code for video instructions on chair automatic positioning. PROGRAMMING AUTO POSITIONS To establish an auto preset position, perform the following steps: Using the touchpad control, follow the direction of the arrow to maneuver the chair to the desired position (FIGURE 28).
  • Page 33 REPROGRAMMING AUTO POSITIONS To change a programmed position, simply maneuver the chair to the desired position and follow the PROGRAMMING AUTO POSITIONS instructions described in this section. NOTE: Reprogramming a new auto position erases the old position. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 34: Programming Chair Travel Limits

    SECTION IV - OPERATION PROGRAMMING CHAIR TRAVEL LIMITS VIEW ONLINE INSTRUCTIONS Scan QR code for video instructions on chair automatic positioning. TOOLS REQUIRED  1/8" Hex Key  Tape Measure PROGRAMMING USING TOUCHPAD CONTROL Use 1/8" hex key to remove the screws (2) on the sides of the pump cover. Retain the screws. Take the cover off and set it aside (FIGURE 30).
  • Page 35 (memory) button located at the rear of the chair, use the foot control to make sure the base is moved all the way down and the chair back is all the way down (FIGURE 33). MEMORY BUTTON FIGURE 33. HOLD DOWN M (MEMORY) BUTTON AND MOVE CHAIR BASE AND BACK DOWN 866-DTE-INFO dentalez.com PN: 2717-268D...
  • Page 36 SECTION IV - OPERATION PROGRAMMING CHAIR TRAVEL LIMITS (CONTINUED) 5. Set chair base up. 6. Set chair base down. a. While holding down the (memory) button, run a. While holding down the (memory) button, run the chair base all the way up, then come down until the chair base all the way down, then come up 22"...
  • Page 37 9. Programming the chair is now complete. Place the 1 and 2 DIP switches back into the original position. FIGURE 36. SETTING CORE CHAIR BACK UP 10. Reattach the light harness and reinstall the pump cover using two (2) retained hex screws. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 38: Section V - Care & Maintenance

    SECTION V - CARE & MAINTENANCE CLEANING OVERVIEW Improper cleaning and disinfection techniques could lead to cross-contamination; therefore, prior WARNING to each use, properly clean and disinfect the chair’s exterior in accordance with normal dental procedures.  Pay strict attention to all of the cleaning product manufacturer’s warnings and cautions. CAUTION ...
  • Page 39 Formula 409 is a registered trademark of the Clorox Company. Fantastik Spray Cleaner is a registered trademark of the Texize Division of Dow Products, Inc. METAL SURFACES AND CHROME PARTS For ordinary dirt, fingerprints, etc., use a non-abrasive, all-purpose cleaner. 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 40: Disinfecting

    SECTION V - CARE & MAINTENANCE DISINFECTING UPHOLSTERY The chair's upholstery is comprised of material from the following manufacturers: ® ® Naugahyde Beauty Gard from Uniroyal Naugahyde brand fabrics, Spirit II and Neochrome II with Advanced Beauty Gard contains an agent to protect it against bacterial and fungal microorganisms.

  • Page 41: Section Vi - User Service Information

    DENTAL CHAIR INFORMATION SERVICE INSTRUCTION DISPOSAL OF EQUIPMENT If the area of concern is not addressed in this manual, DISPOSAL AND DECOMMISSIONING OF contact DENTALEZ customer service at 866-DTE-INFO. DENTALEZ PRODUCTS (See LIMITED WARRANTY.) NOTE: All local regulatory requirements for disposal Please have the following product information available.

  • Page 42: Section Vii - Parts List

    SECTION VII - PARTS LIST REPLACEMENT PARTS HYDRAULIC EXTERIOR COMPONENTS Part/Kit Name Part/Kit No. Part/Kit Name Part/Kit No. Solenoid Valve (115V AC) 3802-287 Harness LED Indicator 3802-256 Solenoid Valve (220V AC) 3802-288 Back Pin 3802-350 Pump Assembly (115V AC) 3802-290 Rear Cover 3802-543 Pump Assembly (220V AC)

  • Page 43: Emc Information

    Hz) Magnetic Field IEC 3 A/m 3 A/m levels characteristic of a typical location in a 61000-4-8 typical commercial or hospital environment. NOTE: Ut is the AC mains voltage prior to application of the test level. 866-DTE-INFO dentalez.com PN: 2717-268D...
  • Page 44 EMC INFORMATION GUIDANCE AND MANUFACTURER’S DECLARATION – ELECTROMAGNETIC IMMUNITY ALL ME EQUIPMENT AND ME SYSTEMS The chair is intended for use in the electromagnetic environment specified below. The customer or the user of the chair should assure that it is used in such an environment.
  • Page 45 CORE DENTAL CHAIR NOTES: 866-DTE-INFO dentalez.com PN: 2717-268D...

  • Page 46: Limited Warranty

    We are not responsible for shipping damages. We will, however, help you file a claim with the freight carrier. Written repair estimates are available. DENTALEZ warrants all equipment and parts to be free of defects in material and workmanship, under normal usage under the following terms:...

  • Page 47: Privacy Policy

    Effective Date: November 1, 2023. Introduction and Overview. This Privacy Policy describes how DentalEZ, Inc. its subsidiaries and affiliates (collectively “DentalEZ,” “we,” “our,” or “us”) collects, uses, and shares information about you as well as your rights and choices. This Privacy Policy applies to your use of the DentalEZ equipment containing the Aeras platform, or similar “smart technology”...
  • Page 48 Equipment Usage and Performance Data, including performance data collected from sensors connected to the DentalEZ smart technology in your dental or medical equipment, including by not limited to when the equipment is used and for how long, what equipment functions are being used, how the equipment is running, power surges, tank pressure, voltage, oil or water level, maintenance alert, service history, pump intake, runtime and vacuum efficiency, and other kinds of equipment performance data.
  • Page 49 We also share information in accordance with the applicable laws in order to protect the rights, property, life, health, security and safety of DentalEZ, DentalEZ personnel, the Service or any third party.
  • Page 50 “Contact Us” section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot optout of non-promotional emails, such as those about your account, transactions, servicing, or DentalEZ’s ongoing business relations. •...
  • Page 51 The Service is intended for a general audience and not directed to children under eighteen (18) years of age. DentalEZ does not knowingly collect personal information of children under the age of thirteen (13). If you are a parent or guardian and believe DentalEZ has collected such information in a manner not permitted by law, please contact us as set out in the “Contact Us”...

  • Page 52: Terms Of Use

    These Terms of Use (“Online Terms”) set forth a legally binding agreement between DENTALEZ, Inc., DentalEZ Alabama, Inc., DTE Oregon, Inc., their subsidiaries and affiliates (collectively “DentalEZ” , “we” , “our” , or “us”) and the person or entity identified on the order form or other Service (as defined below) subscription purchase document (“Customer”).
  • Page 53 Availability. DentalEZ may suspend or terminate the availability of the Service and Content, in whole or in part, to any Account, individual user or all users, for any reason (including, a failure to pay Service subscription fees when due), in DentalEZ’...
  • Page 54 In the event of any errors relating to the pricing or specifications, DentalEZ shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card or other Account prior to our cancellation, we will issue a credit to your Account in the amount of the charge.
  • Page 55 (whether express or implied) or other obligations with respect to Service hereunder. DentalEZ has no obligation to monitor or maintain Other Services and may disable or restrict access to any Other Services at any time without notice.
  • Page 56 DentalEZIOT@ DentalEZ.com and specifying you want to opt-out of calls. For text messages, you can also text “HELP” at any time for more information. We will unsubscribe your phone number from reoccurring texts messages from us within 10 business days of our receipt of your opt-out request.
  • Page 57 D. Authority of Arbitrator. The arbitrator will decide the rights and liabilities, if any, of you and DentalEZ, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.
  • Page 58 You agree to cooperate with DentalEZ’ defense of any claim. You will not in any event settle any claim without the prior written consent of DentalEZ. This provision does not require you to indemnify us for any unconscionable commercial practice by us or for our fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Service.
  • Page 59 The summaries of provisions and section headings are provided for convenience only and shall not limit the full Terms. DentalEZ may assign its rights and obligations under the Terms, in whole or in part, to any party at any time without any notice. The Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of DentalEZ.
  • Page 60 Service. Except as expressly set forth in the Terms, (i) no failure or delay by you or DentalEZ in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of the will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.
  • Page 61 DENTALEZ Alabama, Inc. 2500 Highway 31 South Bay Minette, AL 36507 T: 866-DTE-INFO DENTALEZ.COM © 2024 DENTALEZ, Inc. DENTALEZ is a registered trademark. PN: 2717-268D April, 2024 Printed in USA...

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