Contents First-Time Use Using the E-Manual..........................3 Home Screen............................3 Connecting to the Internet........................3 Using a Google Account........................5 Selecting Inputs..........................5 Using the Console Voice Service...................... 6 Benefits of Smart Console Using Voice Control........................... 7 Content Sharing..........................8 Using Apps............................9 Apps Settings and Permissions....................... 10 Enhanced Viewing..........................11 Connecting to External Devices Connection Guide..........................12...
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Contents Game..............................40 SoundBar Settings..........................41 Sports..............................41 Media..............................42 Accessibility Features Captions Setup..........................46 High contrast text..........................46 Text to speech..........................46 Accessibility shortcut........................47 TalkBack............................47 Accessibility Menu Setup......................... 47 Select to speak..........................47 Switch Access..........................48 Troubleshooting FAQ..............................49 Troubleshooting Guide........................54 Picture Issues...........................
First-Time Use Using the E-Manual View the embedded E-Manual that contains information about your console's key features. Disclaimer: • Instructions and images through this manual are only for reference and may differ from the actual product. Launch the E-Manual Press ...
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First-Time Use After connecting to a wired (Ethernet) network: Press button on your remote control to select Settings > Network & Internet. Go to ETHERNET section, and set the network by pressing button to enter the submenu. •...
First-Time Use Internet Related Features • Content Sharing To view media content, like videos, music or photos saved in your Android/iOS/PC device on your screen. For more information, please refer to Benefits of Smart Console > Content Sharing in this manual. •...
First-Time Use Switch between external devices connected to the console 1. Press / button on your remote control. 2. Select your desired input source. Edit the name of input sources 1. Press / ...
Benefits of Smart Console Using Voice Control Set up voice assistant to control your console just by your voice. Google Voice Setup Voice Control may not be applicable in some models/countries/regions. Google Assistant You can ask for information, search for your favorite movies, control your console and more, just by asking Google Assistant.
Benefits of Smart Console 6. In the Alexa app, select Skills section, search and enable My Brilliant Life skill. Follow the instructions to link your Amazon account by entering the same My Brilliant Life account that you've signed on your console.
Benefits of Smart Console Related information Connect to a Wired (Ethernet) Network on page 3 Connect to a Wireless Network on page 4 Play Media Content from your Device on the Console You can connect media content saved in your Android/iOS/PC device to your local network and play the content on your console.
Benefits of Smart Console • To use this function, your console must be connected to the Internet. • Adding apps is free, but it might cost you money when using some apps. Manage Apps To move an app: 1. From the Apps screen, use the navigation buttons on your remote control to select the app that you want to move.
Benefits of Smart Console Permissions You can turn on or off the Location, and if you turn on Remove permissions and free up space, you can protect your data, permissions for this app will be removed if the app is unused for a few months. Enhanced Viewing Press ...
Connecting to External Devices Connection Guide Remote & Accessories • Connect Remote Control • Use HDMI & CEC • Control the Console with a Keyboard, Mouse or Gamepad Connecting Bluetooth Devices • Turn on Bluetooth Feature on your Console • Connect a Bluetooth Device •...
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Connecting to External Devices Note: • If your remote control fails to pair with the console, check the Bluetooth is set On by pressing button to select Settings > Remotes & Accessories > Bluetooth to On. • This function may not be applicable in some models/countries/regions. •...
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Connecting to External Devices • To use this function, End User License Agreement and corresponding Smart feature privacy policy/terms and conditions may be required to be agreed to. • Make sure your console and Control4 device are connected to the same network environment. •...
Connecting to External Devices Connecting Bluetooth Devices You can connect to devices using Bluetooth technology. Turn on Bluetooth Feature on your Console Press button on your remote and select Settings > Remotes & Accessories and set Bluetooth to On. If you want the console can be searched by other Bluetooth devices, press ...
Connecting to External Devices • This function may not be applicable in some models/countries/regions. Listen to your Mobile Device Audio through the Console Bluetooth Speaker Mobile devices are connected to the console via Bluetooth and audio is played via the console speaker. When your mobile device is connected to the console via Bluetooth, you can play your mobile device music through the console built-in speakers.
Connecting to External Devices 3. Find the console name in the searching list of your device and select it to connect to your console. Your mobile device's screen will be mirrored once you select your console. You can close Screen sharing application with BACK or EXIT button.
Connecting to External Devices Note: • An AirPlay-enabled console. • The console and Apple devices are connected to the same network. • The icon is only for reference. In some apps, you may have to tap another icon first. • If an AirPlay passcode appears on your console screen, enter the passcode on your Apple device to continue.
Connecting to External Devices Note: • Headphone port may not be available in some models. • Headphones with microphones are not supported. • If Wired Headphone is selected in Settings > Display & Sound > Audio Output, the headphone will have sound output.
Connecting to External Devices Note: • If you prefer to use Audio Return Channel/Enhanced Audio Return Channel, please refer to Connecting to External Devices > Connecting a Digital Audio System with ARC/eARC in this manual. You can connect the DIGITAL AUDIO OUT port on the back of the console to the optical port on the •...
Connecting to External Devices Sound > Digital Audio Output > Digital Audio Format to choose Dolby Audio - Dolby Digital Plus to receive the 5.1 channel audio. Related information Select Speakers on page 31 Connecting a PC You can connect a PC to the console with a HDMI cable to use your console as a PC monitor. After connecting the PC, press ...
Settings Overview Picture Adjust picture general settings and other advanced picture settings. Choose a picture mode Press button on your remote control to select Settings > Display & Sound > Picture > Picture Mode. You can select the picture mode that provides the best viewing experience. Note: •...
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Settings Overview When you use a Dolby Vision signal Inspired by cinema technology, Dolby Vision is the format that allows your console to deliver a full range of colors, high dynamic range images, brighter whites and dark blacks using scene-by-scene calibration. Note: •...
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Settings Overview Intelligent Scene Press button on your remote control to select Settings > Display & Sound > Picture > General > Intelligent Scene. Recognized the scene in the content user watching and enhance the picture quality. Enhanced Viewing Angle Press ...
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Settings Overview • Laser Luminance Level Set the luminance level of the laser device. Note that turning up the luminance increases energy consumption. • High Dynamic Auto adjust brightness according to scene and make the contrast powerful. • Contrast Adjust the Contrast level to increase or decrease how bright images appear. •...
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Settings Overview • Low Blue Light(Night Mode) Eye care: reduce the emission of blue light. This function may not be applicable in some models/countries/regions. • Color Space Change the range of colors the console displays. • Dynamic Color Enhancer Dynamically adjust the color vividness and enhance the color details on each scene of the picture. This function may not be applicable in some models/countries/regions.
Settings Overview Configure Calibration Settings Press button on your remote control to select Settings > Display & Sound > Picture > Calibration Settings. • Color Tuner Adjust the Color, Hue, Saturation and Brightness of color settings. • White Balance Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture.
Settings Overview Change the Screen Type Different screen types have different picture quality. Press button on your remote control to select Settings > Display & Sound > Screen > Screen Type. Then select the corresponding type according to the actual screen used. After the setting is completed, you need to restart console to take effect.
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Settings Overview 4. Click "+" on your mobile device to take a photo of the entire screen and image. For best results, stand about 10 feet away from the screen and use landscape mode. 5. Click "Upload" on your mobile device to complete the auto keystone correction. Note: •...
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Settings Overview 1. Press UP/DOWN/RIGHT/LEFT button on your remote to move focus, and press OK button to choose a point you need to adjust. 2. Adjust the position of the point by pressing the UP/DOWN/LEFT/RIGHT buttons, then press the Back button to save your adjustment, and you can select other points to adjust the image.
Settings Overview Sound Adjust sound mode and other advanced sound settings. Choose a Sound Mode Press button on your remote control to select Settings > Display & Sound > Sound > TV Sound Effect > Sound Mode. You can select a preset sound mode suitable for the content type or the listening environment. •...
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Settings Overview • OPTICAL (S/PDIF) • Bluetooth Speaker • WiSA Speaker • Wired Headphone Adjust the Sound Quality Note: • Some function may not be applicable in some models/countries/regions. • Options may differ depending on your model/country/region and the content you are watching. Please refer to the specific product.
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Settings Overview Wall Mount Setup is only available when you select Speaker as audio output. Subwoofer Press button on your remote control to select Settings > Display & Sound > Sound > TV Sound Effect > Advanced Settings > Subwoofer. Internal subwoofer provides a better bass effect.
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Settings Overview Digital Audio Output Press button on your remote control to select Settings > Display & Sound > Sound > Digital Audio Output. Select the digital audio output format that best suits the audio device type. • Pass Through The audio device outputs without any processing.
Settings Overview • Headphone Mode Change the way audio is sent through the type of device that's connected to your console Audio Out port. This function may not be applicable in some models/countries/regions. • Headphone Volume Independently adjust the volume of wired headphones. Audio Only Press ...
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Settings Overview Set Time Press button on your remote control to select Settings > System > Date & Time. • Automatic date & time Set to use network-provided time. You can also set the current time manually when Off is selected. When Off is selected, the console Network may not be working properly.
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Settings Overview Storage Press button on your remote control to select Settings > System > Storage. View the console storage. Ambient mode Press button on your remote control to select Settings > System > Ambient mode. Activate a screensaver when your console displays a still image for a period of time.
Settings Overview Product Registration Visit the website link or scan the QR code with another device (cellphone, tablet..) to complete your registration. Note: • The website and the QR code may be different in some countries/regions. • This function may not be applicable in some models/countries/regions. Clear Cache Clear cache of applications and system.
Settings Overview Home Mode Select Home Mode for normal console usage. If you want to switch to Store Mode when the console is in Home Mode, turn on Store Mode at > Settings > System > Advanced System. Store Mode Select Store Mode to setup the console in a retail setting.
Entertainment Game You can connect to your game console and set up settings to optimize the console for better gaming performance. Connect a Game Console You can connect your game console with a HDMI cable to the console. To start a game from a game console: 1.
Entertainment You can enjoy a smooth viewing experience with external device connected to the console when FreeSync/ PC Sync is turned on. Note: This function may not be applicable in some models/countries/regions. Enabling High Refresh Rate Mode Press button to select Settings > Display & Sound > Game Settings > High Refresh Rate Mode. Activation of the high refresh rate mode can improve the smoothness of the game screen.
Entertainment Press button on your remote control to select Settings > Display & Sound > Sound > TV Sound Effect > Sound Mode > Sports/Football. Optimize sound for watching sports events. Media Media is a central location for you to view or listen to different types of content, such as photos, music and movies.
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Entertainment Create a photo, music, or video playlist. Note: • Some options in the above table may not be available in some models/countries/regions. • The image is only for reference and may differ from the actual product. Media format list Due to differences in programming tools and other factors, some of the file formats that are listed may not be supported.
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Entertainment Container Video Codec File Extension Name Resolution and Frame Rate HEVC/H.265 MPEG1 720 x 576 @ 30fps MPEG2 3840 x 2160 @ 30fps MPEG4 1920 x 1080 @ 60fps H.264 3840 x 2160 @ 60fps WMV3 1920 x 1080 @ 60fps Motion JPEG 3840 x 2160 @ 60fps HEVC/H.265...
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Entertainment Container Audio Codec File Extension Name MPEG1/2 Layer2 MPEG1/2/2.5 Layer3 AAC-LC, HEAAC DTS, DTS HD LPCM .mp3 MPEG1/2 Layer1 MPEG1/2 Layer2 MPEG1/2/2.5 Layer3 AAC-LC, HEAAC .aac WMA7, WMA8, WMA9 .wma, .wmv WMA Pro WMA9 Pro FLAC FLAC .flac Photo Format Image Photo Resolution...
Accessibility Features Captions Setup Press button on your remote control to select Settings > System > Accessibility > Captions. Displays and sets the closed captions. You can set display options and select caption style. Options may differ depending on your model/country/region and the content you are watching. Please refer to the specific product.
Accessibility Features Accessibility shortcut Press button on your remote control to select Settings > System > Accessibility > Accessibility shortcut. When the shortcut is on, you can press both the back and down buttons for 3 seconds to start an accessibility feature.
Accessibility Features Note: This function may not be applicable in some models/countries/regions. Switch Access Press button on your remote control to select Setting > System > Accessibility > Switch Access. Switch Access can collect all of the text you type, except passwords. This includes personal data such as credit card numbers.
Troubleshooting In this section you will find the answers to the most frequently asked questions. • There is no picture, or the picture is black and white. • There is no sound or the sound is too low at maximum volume. •...
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Troubleshooting There is no sound or the sound is too low at maximum volume. • Check if Mute mode is set to On. If so, press the mute button on your remote to restore the sound. • Press volume button on your remote control to check the volume settings. •...
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Troubleshooting When connected to a wireless network • Try to connect a wireless network again. Please carefully enter the password, especially for capital and small letters. For specific information please refer to First-Time Use > Connecting to the Internet > Connect to a Wireless Network in this manual.
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Troubleshooting When connected to a wired network • Restart your modem/router. Power off your modem/router and power it on after at least 60 seconds. It may take time for your modem/router to reconnect to the Internet. • Check your modem/router. Make sure cables are securely connected to your modem/router and the lights flash intermittently and regularly.
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Troubleshooting The remote control does not work. • Confirm that the console still has power and is operational. Press the power button on the console to determine if the problem is with the remote control or not. • Check the indicator on the remote control. (some remote controls do not support this function) If the console is not responding to the remote control, then please check if the indicator on the remote control flashes when any button is pressed.
Troubleshooting • If the remote is not working, try to keep interferences such as wireless LAN access point, microwaves, or other Bluetooth devices away when using the remote control. For Bluetooth remote controls, try re-pairing the remote control with the console by pressing and holding •...
Troubleshooting The brightness cannot be adjusted. The picture is distorted, blurry or flickering, or cuts out momentarily. • Press button on your remote control and select Settings > Display & Sound > Picture > Clarity to adjust Clarity settings. •...
Troubleshooting There is a delay between the picture and sound. • Press button on your remote control and select Settings > Display & Sound > Sound > Digital Audio Output > Digital Audio Delay. Set the value to 0. •...
Troubleshooting The signal strength is weak. • See Number 1, 2, 3, 6 in Common solutions to network issues. The network connection is unstable, often disconnected. When connected to a wireless network • See Number 1, 2, 3, 4, 6 in Common solutions to network issues.
Troubleshooting The app exits itself. • See Number 2 in Common solutions to apps issues. It is freezed or not smooth while using an app. Its image quality is poor. • Exit the app and then open it again. •...
Troubleshooting • Check whether the power cable of the external device is properly connected and the HDMI cable connection between the external device and the console is secure. Please use a HDMI cable of standard specification and make sure the cable lis not damaged. External Device Connection Issues Please check the items below.
Troubleshooting • Check if the Bluetooth is turned on at > Settings > Remotes & accessories > Bluetooth. • Turn off and restart Bluetooth at > Settings > Remotes & accessories > Bluetooth. Connection between external devices and the console is unstable. •...
Troubleshooting I want to turn the console and external device off or on at the same time. • Confirm that the external device is HDMI & CEC compatible and the HDMI & CEC feature of the connected device is turned on. For specific information, please refer to the user manual with the external device. •...
Troubleshooting Media Files Some files are interrupted during playback./Some files can't be played. Most files can be played back, but you might experience problems with the console or the files. • First check if there are problems with files. a.
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Troubleshooting • Check if Power On Timer is enabled. This feature will help the console to automatically turn on. Press button on your remote control and select Settings > System > Power & Energy > Power > Power On Timer.
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Troubleshooting • Check if you have updated the software recently. The system may be unstable after the console is upgraded. • When you turn off the console, some settings will be automatically switched off. I want to sign out my account or delete account usage data. 1.
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