Motorola DS9808 - Symbol - Wired Handheld Barcode Scanner Application Brief page 4

The DS9808 offers an extraordinary one-of-a-kind hybrid form factor by marrying a solid base with Motorola's advanced handheld ergonomics, creating a
scanner that is truly designed to deliver superior comfort and ease of use in both handheld and hands-free scanning. The integrated base requires very little
real estate at the point of sale — ideal for space-constrained checkout stands. Loaded with features, the DS9808 offers the very latest in scanning technology
— from record swipe speeds for 1D and 2D bar codes that keep the checkout lines moving to the ability to scan a national ID card or driver's license to auto-
populate a credit or loyalty card application and more. The result is faster throughput at the point-of-sale, better customer service — and increased customer
retention.
open a world of new applications with
PDF417 scanning
Both the DS9808-SR and DS9808-LR offer embedded and
server-based parsing agents — a feature that enables many new
applications that can help retailers reduce wait times, expand the
loyal customer base and increase sales. For countries that utilize
a PDF417 bar code on national ID cards and driver's licenses, this
translates into the ability to parse the information in the scanner
and map that data to the fields in your application easily and cost-
effectively — providing value to retailers of all sizes.
With very little development effort, retailers can:
Instantly and accurately verify age
Retailers who sell items with age restrictions can ensure legal
compliance without impacting checkout throughput. A quick
scan of a PDF417 bar code on a driver's license or other ID card
allows age to be verified instantly and automatically, without
requiring associates to make manual calculations. In addition,
this timesaver also helps ensure compliance with government
regulations by preventing calculation errors that could result
in the inadvertent sales of controlled products to underage
customers. While the birth date typed on a license can potentially
be altered, a bar code cannot — enabling associates to easily
identify a tampered license.
3 APPLIcATIon BRIEF: DS9808 next generation hybrid presentation scanner
Execute fast and efficient returns and exchanges
All too often, the returns process becomes a source of frustration
for all involved — the associate, the customer and fellow
shoppers waiting in line. Lengthy paper return forms that must
be completed by the customer can easily result in a bottleneck
at the register. But with a quick scan of a PDF417 bar code on a
driver's license or national ID card, a return form can be auto-
populated in seconds, virtually eliminating errors and delays —
customers are on their way just as quickly as if they made a
regular purchase. And a quick scan of the item can instantly
process and return the item into inventory to ensure visibility for
future sales — regardless of whether the item contains a 1D or
2D bar code or RFID* tag.
In addition, this information can also help retailers spot patterns
to better identify fraudulent returns, protecting profitability.
A quick scan of a driver's license or other ID card with a
PDF417 code can quickly capture the name and address of
the customer who is returning an item, enabling customer
service representatives to easily recognize those shoppers who
frequently return purchases — ideal for retailers who do not
require purchase receipts for returns. Associates are also better
equipped to spot criminals who may enter a store, pick up an
item and proceed to the returns department to obtain a refund
without actually purchasing the product.