SunStar GLASS SGL35-N7 Installation And Operation Instruction Manual
Infrared radiant patio heater
Hide thumbs
Also See for GLASS SGL35-N7:
Table of Contents
Advertisement
Quick Links
INSTALLATION AND OPERATION INSTRUCTIONS
OWNER / INSTALLER: For your safety this manual must be carefully and thoroughly read and understood before
installing, operating or servicing this heater. Make certain to follow the Clearances to Combustibles Section 4.
This heater is intended for use with either Natural Gas or Propane Gas. It must be installed by a qualified service
person or a licensed contractor in accordance with state and local codes.
: Improper installation, adjustment, alteration, service, or maintenance can cause property
damage, injury or death. Read the installation, operation and maintenance instructions thoroughly before
installing or servicing this heater. For assistance or additional information, consult a qualified installer, service
agency or the gas supplier.
For Indoor Installations INSPECT all combustion air openings into the building and, if necessary, clear if they
become blocked.
FOR YOUR SAFETY: If this heater is installed indoors, it must be in a sufficiently ventilated space. Exhaust fans
MUST be operating on an appropriate cycle when heaters are operating to avoid a high concentration of carbon
monoxide. When installed in insufficient ventilated spaces this heater may give off carbon monoxide, an
odorless and poisonous gas. CARBON MONOXIDE POISONING MAY LEAD TO DEATH. Early signs of carbon
monoxide poisoning resemble the flue with headaches, dizziness and nausea. If you experience these signs, GET
FRESH AIR IMMEDIATELY! Have the heaters serviced as soon as possible and check the ventilation into the
building.
INSTALLER: This manual is the property of the owner. Please present this manual to the owner when you leave
the job site.
IF YOU SMELL GAS:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and
immediately call your gas supplier.
Scan warranty QR code on the right to
register your product.
Phone (704) 372-3486 – www.sunstarheaters.com – email:
Form 44201540
Jan 2023
INFRARED RADIANT PATIO HEATER
Two Stage UNVENTED - For all Outdoor application and Indoor
!IMPORTANT: SAVE THIS MANUALFOR FUTURE REFERENCE.
SUNSTAR HEATING PRODUCTS, INC.
Post Office Box 36271
SUNSTAR GLASS™
Models: SGL35-(N7/L7/N10/L10-MG
SGL50-(N7/L7/N10/L10-MG
Marine Grade with SS 316 Construction
Non-Residential Spaces
(N10/L10 models with remote control)
DANGER
DO NOT store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
A propane cylinder not connected for use shall
not be stored in the vicinity of this or any other
appliance.
Charlotte, North Carolina
(28236)
info@sunstarheaters.com
Advertisement
Table of Contents
Troubleshooting
Subscribe to Our Youtube Channel
Related Manuals for SunStar GLASS SGL35-N7
Summary of Contents for SunStar GLASS SGL35-N7
- Page 1 Scan warranty QR code on the right to register your product. !IMPORTANT: SAVE THIS MANUALFOR FUTURE REFERENCE. SUNSTAR HEATING PRODUCTS, INC. Post Office Box 36271 Charlotte, North Carolina (28236) Phone (704) 372-3486 – www.sunstarheaters.com – email: info@sunstarheaters.com...
-
Page 2: Table Of Contents
Table of Contents SAFETY ................................... 2 INSTALLER RESPONSIBILITY ............................ 2 GENERAL INFORMATION ............................3 MINIMUM CLEARANCES TO COMBUSTIBLES ......................5 INDOOR CLEARANCES TO COMBUSTIBLES – SGL35 ....................8 OUTDOOR CLEARANCES TO COMBUSTIBLES – SGL35 ....................9 INDOOR CLEARANCES TO COMBUSTIBLES – SGL50 MODELS ................. 10 OUTDOOR CLEARANCES TO COMBUSTIBLES –... -
Page 3: Safety
REPLACING PARTS ..............................46 REMOVAL OF GLASS PANEL ............................ 46 REMOVAL OF SPARK ELECTRODE/FLAME SENSOR ....................47 REMOVAL OF MAIN BURNER ORIFICE (INJECTOR) ....................47 REMOVAL OF GAS VALVE ............................48 REMOVAL OF IGNITION CONTROL MODULE AND TRANSFORMER ................ 49 REMOVAL OF MAIN BURNER/EMITTER ASSEMBLY .................... -
Page 4: General Information
• Check the nameplate to make sure that the burner is correct for the gas type in the building. • Use the provided angle gauge (see Section 12.1) to ensure the heater is installed at the approved installation angles of 0 , 15 , 30 , 45... -
Page 5: Minimum Clearances To Combustibles
Consideration also must be given to service accessibility. Sunstar will not recognize the warranty for any use other than space heating. This heater is for Indoor and Outdoor Installation and is used in Unvented mode. The term Unvented actually means Indirect Vented. - Page 6 MINIMUM CLEARANCES TO COMBUSTIBLES A critical safety factor to consider before installation is the clearances to combustible materials. Clearance to combustibles is defined as the minimum distance you must have between the surfaces of the heater and the combustible item. Considerations must also be made for moving objects around the infrared heater. This heater must not be installed where the products of combustion can build up and prevent them being exhausted to the atmosphere.
- Page 7 “specify the maximum permissible stacking height to maintain the required clearances from the heater to combustibles.” Sunstar recommends posting these signs adjacent to the heater thermostat or other suitable location that will provide...
-
Page 8: Indoor Clearances To Combustibles - Sgl35
INDOOR CLEARANCES TO COMBUSTIBLES – SGL35 The stated clearance to combustibles represents a surface temperature of 90º F (50º C) above room temperature. Building materials with a low heat tolerance (such as plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer’s responsibility to assure that adjacent materials are protected from degradation. -
Page 9: Outdoor Clearances To Combustibles - Sgl35
OUTDOOR CLEARANCES TO COMBUSTIBLES – SGL35 The stated clearance to combustibles represents a surface temperature of 117º F (65º C) above room temperature. Building materials with a low heat tolerance (such as plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer’s responsibility to assure that adjacent materials are protected from degradation. -
Page 10: Indoor Clearances To Combustibles - Sgl50 Models
INDOOR CLEARANCES TO COMBUSTIBLES – SGL50 MODELS The stated clearance to combustibles represents a surface temperature of 90º F (50º C) above room temperature. Building materials with a low heat tolerance (such as plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer’s responsibility to assure that adjacent materials are protected from degradation. -
Page 11: Outdoor Clearances To Combustibles - Sgl50 Models
OUTDOOR CLEARANCES TO COMBUSTIBLES – SGL50 MODELS The stated clearance to combustibles represents a surface temperature of 117º F (65º C) above room temperature. Building materials with a low heat tolerance (such as plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer’s responsibility to assure that adjacent materials are protected from degradation. -
Page 12: Specifications
See Above Patio Heater 41373050 Ceramic Glass 8.94” x 48” Black (SGL35) 41375070 Ceramic Glass 10.50” x 48” Black (SGL50) 43344940 SunStar Clearances sign 44568039 Angle Mounting Gauge Plate 30809980 Remote 2-stage Sunstar (N10/L10 models only) 30809950 AAA Battery 2 Pack... -
Page 13: Heater Sizing Guidelines
Note: When sizing the number of heaters to warm the patio, the area coverage given above may not provide the stated temperature rise under all weather conditions and will be dependent on heater placement. Minimums are shown as a guideline for human comfort. For more assistance with patio heater sizing and layout please contact your local Sunstar representative. -
Page 14: Typical Heater Layouts
TYPICAL HEATER LAYOUTS The diagram below shows the recommended spacing layout between heaters. Models SGL35: Dimension Horizontal 15 to 30 degree angle Above 30 degree angle Min. Max. Min. Max. Min. Max. A. Mounting Height 8ft (2.4m) 11ft (3.4m) 7ft (2.1m) 9ft (2.7m) 6ft (1.8m) 8ft (2.4m) - Page 15 Below are examples of patio heating applications.
-
Page 16: Dimensions
DIMENSIONS ACCESSORIES Below are the optional accessories available for the Wind Blocker Patio heater. Description Picture Wall Ceiling Telescopic 44560358 Mounting Bracket Kit- 15"-22" MARINE SS overhead space (check clearances to combustibles space above the heater before ordering) - Page 17 Description Picture Ceiling Telescopic Mounting 44560359 Bracket Kit- 22"-30" overhead MARINE SS space (check clearances combustibles space above the heater before ordering) Wall Ceiling Telescopic 44560355 Mounting Bracket Kit- 15"-30" MARINE SS overhead space (check clearances to combustibles space above the heater before ordering) includes both the 15-22”...
-
Page 18: Unpacking The Heater
UNPACKING THE HEATER The heater and ceramic glass are shipped separate but in the same box. Care must be taken when up-packing the heater. Carefully open the top of the heater as indicated on the labels at the side of the shipping box. -
Page 19: Installation
INSTALLATION In order to protect the ceramic glass it is recommended to only insert the ceramic glass once all the other installation steps have been completed. The ceramic glass must be removed to wire the heater and for commissioning. Various means of suspending the heater can be used. See the following drawings for typical examples. a) Heaters installed outdoors or in areas subject to strong winds must be installed using the optional hanging brackets or suitable rigid mount hardware. -
Page 20: Heater Mounting Angle
HEATER MOUNTING ANGLE Every heater is supplied with an angle gauge. The gauge is attached with tape to the heater control side. The angle gauge is used in combination with a level to ensure that the heater is installed at one of the mounting angles of 0 , 15 , 30... -
Page 21: Indoor / Outdoor Rigid Hanging Brackets
Diagram below shows Horizontal mounting with chain. Diagram below shows the possible chain methods to hang at different angles. Notes: When suspending at 25 degrees if the heat shield is installed use the 30-degree location for the heat shield. INDOOR / OUTDOOR RIGID HANGING BRACKETS Fixed hanging methods which prevent the heater from swaying must be used for outdoor installations. - Page 22 The tables below can be used to select the correct bracket to ensure that the heater is installed at the correct clearance to combustible distance from the ceiling depending on whether the heater is installed indoors or outdoors, the mounting angle and whether a heat shield is installed. 15-22”...
- Page 23 To mount the hanging brackets to the wall/ceiling: 1. Measure and mark distances for the hanger bracket holes. 2. Hanging brackets should first be fixed to the wall or ceiling surface by means of 4 lag bolts – (not supplied) (3/8”...
-
Page 24: Heat Shield Installation
HEAT SHIELD INSTALLATION A heat shield can be used to reduce the clearance to combustible distances. Refer to Minimum Clearance to Combustibles in Section 4). The heat shield is available as an accessory kit. Kit No. Kit No. 44566350 44566450 Item No. - Page 25 Step 2. Identify the correct holes to mount the shield hanger rail from the illustration below. Step 3. Attach the holder brackets to the heat shield hanger rail using (2) #8-32 nuts on each end. Horizontal position shown below. Step 4. Attach the hanger rail sub-assembly to the top of the heater using (2) screws per bracket as follows: Painted Shield = #8 x 1/2”...
- Page 26 Step 5. Attach the heat shield to the hanger rail using the holes in the heat shield indicated below for horizontal mounting. Step 6. Place the new clearance label on the control end of the heater. NO NOT PLACE LABEL ON THE HEAT SHIELD. See below the correct holes to mount the heat shield to the hanger rail for other installation angles.
-
Page 27: Assembly Of The Ceramic Glass
ASSEMBLY OF THE CERAMIC GLASS Only install the ceramic glass once the heater has been attached to a suitable gas (see Section 15.0), electrical supply (see Section 16.0) and has been commissioned (see Section 18.0). Read this section to the end to avoid glass breakage. 1. - Page 28 Use an approved flexible gas connector of 24” minimum length when installing the heater with flexible hanging methods as described in Section 12.0). IMPORTANT BEFORE CONNECTING THE GAS TO THE HEATER a) Connect to the supply tank or manifold in accordance with state or local building codes. Authorities having jurisdiction should be consulted before the installation is made.
-
Page 29: Instructions For Pressure Test Gauge Connection
Flexible Hose Connections INSTRUCTIONS FOR PRESSURE TEST GAUGE CONNECTION INLET GAS PRESSURE CHECK 1. The installer will provide a 1/8” N.P.T. tapped plug, accessible for test gauge connection immediately upstream of the gas supply connection to the heater. -
Page 30: Outlet Gas Pressure Check And Adjustments
OUTLET GAS PRESSURE CHECK AND ADJUSTMENTS Gauges that measure pressure in pounds per square inch are not accurate enough to measure or set the manifold pressure. All measurements MUST BE made when the heater and all other gas burning equipment that are connectied to the gas supply system are operating at maximum capacity. -
Page 31: Electrical Connections
ELECTRICAL CONNECTIONS All electric wiring shall conform to the latest edition of the National Electrical Code (ANSI/NFPA No. 70), or the code legally authorized in the locality where the installation is made. 2. The unit must be electrically grounded in accordance with the National Electrical Code (ANSI/NFPA No. 70-latest edition). -
Page 32: Internal Connection Wiring Diagram - Models N7/L7
INTERNAL CONNECTION WIRING DIAGRAM – MODELS N7/L7 The figure below shows the internal wiring diagram of the heater and the optional external connections depending on how the heater will be controlled. FIELD CONNECTIONS AND WIRING DIAGRAMS – 2 STAGE 24V – MODELS N7/L7 The figure below shows the field wiring connections to the heater terminal block. - Page 33 A. LOW VOLTAGE (24V) 3 POSITION SWITCH CONNECTIONS - SINGLE HEATERS B. LOW VOLTAGE (24V) 3 POSITION SWITCH CONNECTIONS - MULTIPLE HEATERS C. LOW VOLTAGE (24V) THERMOSTAT CONNECTIONS - SINGLE HEATERS...
-
Page 34: Field Connections And Wiring Diagrams - Single Stage 24V - Models N7/L7
D. LOW VOLTAGE (24V) THERMOSTAT CONNECTIONS - MULTIPLE HEATERS FIELD CONNECTIONS AND WIRING DIAGRAMS – SINGLE STAGE 24V – MODELS N7/L7 The figure below shows the internal connection to operate the heater turning on and off 24V power to the heater with a permanent live power supply. -
Page 35: Field Connections And Wiring Diagrams - Single Stage 120V - Models N7/L7
A. LOW VOLTAGE (24V) ON / OFF SWITCH CONNECTION - SINGLE HEATERS To operate the heater with an individual 24V thermostat use the same connections as above for the switch. FIELD CONNECTIONS AND WIRING DIAGRAMS – SINGLE STAGE 120V – MODELS N7/L7 The figure below shows the internal connection to operate the heater turning on and off 120V power to the heater. -
Page 36: Internal Connection Wiring Diagram - Models N10/L10 With Remote
B. LINE VOLTAGE (120V) ON / OFF SWITCH CONNECTION - MULTIPLE HEATERS INTERNAL CONNECTION WIRING DIAGRAM – MODELS N10/L10 WITH REMOTE... -
Page 37: Field Connection And Wiring Diagram - 2 Stage 24V Models N10/L10 With Remote
FIELD CONNECTION AND WIRING DIAGRAM – 2 STAGE 24V MODELS N10/L10 WITH REMOTE The figure above shows the field wiring connections to the heater remote control module. The 3-postion switch can be located in a separate area from the heater. Maximum control wire length for the 3- position switch is 200 ft (61m). -
Page 38: Ventilation
VENTILATION Where unvented infrared heaters are used, natural or mechanical means shall be provided to supply and exhaust at least 4 cfm per 1000 Btu/hr input of installed heaters. Exhaust openings for removing flue products shall be above the level of the heaters. This heater requires ventilation in the building to dilute the product of combustion and provide fresh air for efficient combustion. -
Page 39: Heater Operation - Models N10/L10 With Remote
5. If the burner fails to light, or flame is not detected during the first trial for ignition (a period of 10 seconds) the gas valve is de-energized and the control goes through an inter-purge delay of 15 seconds before another ignition attempt. - Page 40 Using the 3-position switch: Note: the remote will not operate the heater when the switch is in the high or low fire position. 1. Pushing the switch into the LOW will start the heater in Low fire. 2. Pushing the switch into the HIGH position will start the heater in High fire. 3.
-
Page 41: Sequence Of Operation
SEQUENCE OF OPERATION Normal operation: The chart below shows the sequence of operation for the normal operating cycle of the heater turned on and off by a remote thermostat. If the burner fails to light, or flame is not detected during the first trial for ignition (a period of 10 seconds) the gas valve is de-energized and the control goes through an inter-purge delay of 15 seconds before another ignition attempt. - Page 42 This heater must be cleaned and serviced annually by a qualified contractor before the start of each heating season and at any time excessive accumulation of dust and dirt is observed. Maximum heating efficiency and clean combustion will be maintained by keeping the heater clean. Detailed instructions for component removal are given in Section 21.0) Replacing Parts.
-
Page 43: Trouble Shooting
• Heater Outside surfaces: To clean the heaters brushed stainless steel outside surfaces a stainless steel cleaner such as made by “Brasso” can be used. Note: The “tea colored” surface areas due to heat can be cleaned of contaminants but the “tea color” cannot be removed. TROUBLE SHOOTING... -
Page 44: Trouble Shooting - Models N7/L7
TROUBLE SHOOTING – MODELS N7/L7... -
Page 45: Trouble Shooting - Models N10/L10 With Remote
TROUBLE SHOOTING – MODELS N10/L10 WITH REMOTE... -
Page 46: Replacing Parts
REPLACING PARTS REMOVAL OF GLASS PANEL 1. Remove the glass retainer 1. 2. Carefully slide the glass panel 2 from the retainer rails and away from heater. Access to the gas control valve and ignition module can now be made by loosening the screws from the access panel assembly. -
Page 47: Removal Of Spark Electrode/Flame Sensor
REMOVAL OF SPARK ELECTRODE/FLAME SENSOR 1. Remove the glass panel as shown in Section 21.1). Open the access panel assembly by loosening the screws. 2. Disconnect the ignition cable and flame sensor wires (not shown) from the spark electrode/flame sensor. 3. -
Page 48: Removal Of Gas Valve
REMOVAL OF GAS VALVE 1. Open the access panel assembly as shown in Section 21.2). Note: This is removed from the illustration for clarity. Loosen the panel nut 1 using a ¾” (19mm) end wrench and remove from the gas valve manifold. 2. -
Page 49: Removal Of Ignition Control Module And Transformer
REMOVAL OF IGNITION CONTROL MODULE AND TRANSFORMER 1. Open the access panel assembly as shown in Section 21.2) Note: This is removed from the illustration for clarity. Disconnect the ignition cable from the ignition control module. 2. Disconnect the 5 way Molex electrical wire harness connector (not shown) from the module. Remove the screws 2 holding the ignition control module and remove it from the heater. -
Page 50: Replacing Parts - Models N10/L10 With Remote
3. Slide the burner slightly toward the front of the heater. 4. Rotate the burner away from the heater. 5. Slide the burner out from the heater. Replace the burner in reverse order. REPLACING PARTS – MODELS N10/L10 WITH REMOTE The remote control is not serviceable. -
Page 51: Installation Data
INSTALLATION DATA Date of Number of Installation: Heaters in System: Heater Serial Number: N=Natural Gas Heater Model: SGL35/50- — L=Propane Gas... -
Page 52: Replacement Parts Guide
REPLACEMENT PARTS GUIDE Item Qty. Qty. Part No. Description Main Heater Components 02166040 Screw, Pan Head Machine #8-32 x 3/8” SS (for marine grade) 02261030 Ground Screw #8-32 x 3/8" (Green Coated - Type F) 02132089 Rivet 1/8" x .337" SS (grip range .126 – .187) – not shown - 02168050 Screw, Pan Head Machine #10-24 x 3/8”... - Page 53 Label, Clearances to Combustibles (indoor installation without heat shield) 42834000 Label, Voltage Hazard - 120V 43269740 Label, Earth Symbol 42013510 Logo, Raised Emblem – Sunstar 42875000 Label, General Warnings 43269850 Label, Caution “DO NOT COVER PANEL WITH HOT GLASS” 43269800...
- Page 56 LIMITED WARRANTY: SunStar Heating Products Inc., the manufacturer, warrants to the original owner of any Sunstar infrared gas heater that said heater will be free from defects in material or workmanship under normal use and service. The heater(s) shall be installed, used and maintained strictly in accordance with the manufacturer's instructions. The manufacturer's sole obligation under this warranty shall be limited to furnishing replacement parts, F.O.B.
- Page 57 Scan warranty QR code on the right to register your product. SUNSTAR HEATING PRODUCTS, INC. Post Office Box 36271 1700 Parker Drive Charlotte, North Carolina (28236) (28208 Phone (704) 372-3486 – www.sunstarheaters.com – email: info@sunstarheaters.com...
Need help?
Do you have a question about the GLASS SGL35-N7 and is the answer not in the manual?
Questions and answers