SunStar GLASS SGL35-N7-MG Installation And Operation Instruction Manual
SunStar GLASS SGL35-N7-MG Installation And Operation Instruction Manual

SunStar GLASS SGL35-N7-MG Installation And Operation Instruction Manual

Infrared radiant patio heater

Advertisement

Quick Links

INSTALLATION AND OPERATION INSTRUCTIONS
OWNER / INSTALLER: For your safety this manual must be carefully and thoroughly read and understood before
installing, operating or servicing this heater. Make certain to follow the Clearances to Combustibles Section 4.
This heater is intended for use with either Natural Gas or Propane Gas. It must be installed by a qualified service
person or a licensed contractor in accordance with state and local codes.
: Improper installation, adjustment, alteration, service, or maintenance can cause property
damage, injury or death. Read the installation, operation and maintenance instructions thoroughly before
installing or servicing this heater. For assistance or additional information, consult a qualified installer, service
agency or the gas supplier.
For Indoor Installations INSPECT all combustion air openings into the building and, if necessary, clear if they
become blocked.
FOR YOUR SAFETY: If this heater is installed indoors, it must be in a sufficiently ventilated space. Exhaust fans
MUST be operating on an appropriate cycle when heaters are operating to avoid a high concentration of carbon
monoxide. When installed in insufficient ventilated spaces this heater may give off carbon monoxide, an
odorless and poisonous gas. CARBON MONOXIDE POISONING MAY LEAD TO DEATH. Early signs of carbon
monoxide poisoning resemble the flue with headaches, dizziness and nausea. If you experience these signs, GET
FRESH AIR IMMEDIATELY! Have the heaters serviced as soon as possible and check the ventilation into the
building.
INSTALLER: This manual is the property of the owner. Please present this manual to the owner when you leave
the job site.
IF YOU SMELL GAS:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and
immediately call your gas supplier.
Post Office Box 36271
Phone (704) 372-3486 – www.sunstarheaters.com – email:
Form 44201540
April 2022 A
INFRARED RADIANT PATIO HEATER
Two Stage UNVENTED - For all Outdoor application and
!IMPORTANT: SAVE THIS MANUAL FOR FUTURE REFERENCE.
SUNSTAR HEATING PRODUCTS, INC.
 1700 Parker Drive
(28236)
SUNSTAR GLASS™
Models: SGL35-(N7/L7/N10/L10-MG
Marine Grade with SS 316 Construction
Indoor Non-Residential Spaces
(N10/L10 models with remote control)
DANGER
DO NOT store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
A propane cylinder not connected for use shall
not be stored in the vicinity of this or any other
appliance.
 Charlotte, North Carolina
(28208
)
info@sunstarheaters.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the GLASS SGL35-N7-MG and is the answer not in the manual?

Questions and answers

Summary of Contents for SunStar GLASS SGL35-N7-MG

  • Page 1 A propane cylinder not connected for use shall not be stored in the vicinity of this or any other appliance. !IMPORTANT: SAVE THIS MANUAL FOR FUTURE REFERENCE. SUNSTAR HEATING PRODUCTS, INC. Post Office Box 36271  1700 Parker Drive  Charlotte, North Carolina...
  • Page 2: Table Of Contents

    Table of Contents 1.0) SAFETY ................................... 2 2.0) INSTALLER RESPONSIBILITY ............................ 2 3.0) GENERAL INFORMATION ............................2 4.0) MINIMUM CLEARANCES TO COMBUSTIBLES ......................4 INDOOR clearances to combustibles ........................8 OUTDOOR clearances to combustibles ........................9 5.0) SPECIFICATIONS ..............................10 6.0) PACKING LIST ...............................
  • Page 3 SAFETY This heater is a self-contained infrared radiant ceramic heater. Safety information required during installation and operation of this heater is provided in this manual and the labels on the product. The installation, service and maintenance of this heater must be performed by a contractor qualified in the installation and service of gas fired heating equipment.
  • Page 4: Minimum Clearances To Combustibles

    Consideration also must be given to service accessibility. Sunstar will not recognize the warranty for any use other than space heating. This heater is for Indoor and Outdoor Installation and is used in Unvented mode. The term Unvented actually means...
  • Page 5 BTU of heater input ventilation in the building to dilute these products of combustion. This ventilation may be provided by gravity or mechanical means. This heater is not an explosion proof heater. Where the possibility of exposure to volatile and low flash point materials exists, it could result in property damage or death.
  • Page 6 This heater can be equipped with a heat shield to reduce the clearances to combustibles towards the ceiling. Due to the variety of possible heater mounting angles the heat shield must be mounted in the correct location to match the heater mounting angle. See section 13.0 heat shield installation. Approved installation angles are 0, 15, 30, 45 and 60 degrees with the heat shield installed.
  • Page 7 “specify the maximum permissible stacking height to maintain the required clearances from the heater to combustibles.” SunStar recommends posting these signs adjacent to the heater thermostat or other suitable location that will provide...
  • Page 8: Indoor Clearances To Combustibles

    INDOOR CLEARANCES TO COMBUSTIBLES The stated clearance to combustibles represents a surface temperature of 90º F (50º C) above room temperature. Building materials with a low heat tolerance (such as plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer’s responsibility to assure that adjacent materials are protected from degradation.
  • Page 9: Outdoor Clearances To Combustibles

    OUTDOOR CLEARANCES TO COMBUSTIBLES The stated clearance to combustibles represents a surface temperature of 117º F (65º C) above room temperature. Building materials with a low heat tolerance (such as plastics, vinyl siding, canvas, tri-ply, etc.) may be subject to degradation at lower temperatures. It is the installer’s responsibility to assure that adjacent materials are protected from degradation.
  • Page 10: Specifications

    Number Part Number Description Qty Per See Above Patio Heater 41373050 Ceramic Glass 4mm Black 43344940 SunStar Clearances sign 44568039 Angle Mounting Gauge Plate 30809980 Remote 2-stage Sunstar (N10/L10 models only) 30809950 AAA Battery 2 Pack (N10/L10 models only) 40147010...
  • Page 11: Heater Sizing Guidelines

    HEATER SIZING GUIDELINES Radiant heaters work like the sun to emit radiant heat directly to the space to increase the comfort of the patio guests. Suitable applications include patios, porches, outdoor shopping areas and pathways. The amount of temperature increase in outdoor patio spaces will be dependent on the following factors: 1.
  • Page 12: Typical Heater Layouts

    TYPICAL HEATER LAYOUTS The diagram below shows the recommended spacing layout between heaters. Dimension Horizontal 15 to 30 degree angle Above 30 degree angle Min. Max. Min. Max. Min. Max. A. Mounting Height 8ft (2.4m) 11ft (3.4m) 7ft (2.1m) 9ft (2.7m) 6ft (1.8m) 8ft (2.4m) B.
  • Page 13: Dimensions

    DIMENSIONS ACCESSORIES Below are the optional accessories available for the Wind Blocker Patio heater. Description Picture Wall Ceiling Telescopic 44560358 Mounting Bracket Kit- 15"-22" MARINE SS overhead space (check clearances to combustibles space above the heater before ordering)
  • Page 14 Description Picture Ceiling Telescopic Mounting 44560359 Bracket Kit- 22"-30" overhead MARINE SS space (check clearances combustibles space above the heater before ordering) Wall Ceiling Telescopic 44560355 Mounting Bracket Kit- 15"-30" MARINE SS overhead space (check clearances to combustibles space above the heater before ordering) includes both the 15-22”...
  • Page 15: Unpacking The Heater

    UNPACKING THE HEATER The heater and ceramic glass are shipped separate but in the same box. Care must be taken when up-packing the heater. Carefully open the top of the heater as indicated on the labels at the side of the shipping box.
  • Page 16 In order to protect the ceramic glass it is recommended to only insert the ceramic glass once all the other installation steps have been completed. The ceramic glass must be removed to wire the heater and for commissioning. Various means of suspending the heater can be used. See the following drawings for typical examples. a) Heaters installed outdoors or in areas subject to strong winds must be installed using the optional hanging brackets or suitable rigid mount hardware.
  • Page 17: Heater Mounting Angle

    HEATER MOUNTING ANGLE Every heater is supplied with an angle gauge. The gauge is attached with tape to the heater control side. The angle gauge is used in combination with a level to ensure that the heater is installed at one of the mounting angles of 0 , 15 , 30...
  • Page 18: Indoor / Outdoor Rigid Hanging Brackets

    Diagram below shows the possible chain methods to hang at different angles. Notes: When suspending at 25 degrees if the heat shield is installed use the 30-degree location for the heat shield. INDOOR / OUTDOOR RIGID HANGING BRACKETS Fixed hanging methods which prevent the heater from swaying must be used for outdoor installations. Below are the bracket kits which can be used for ceiling and wall mount for patio heaters installed indoors and outdoors, with and without heat shields.
  • Page 19 The tables below can be used to select the correct bracket to ensure that the heater is installed at the correct clearance to combustible distance from the ceiling depending on whether the heater is installed indoors or outdoors, the mounting angle and whether a heat shield is installed. 15-22”...
  • Page 20 1. Measure and mark distances for the hanger bracket holes. 2. Hanging brackets should first be fixed to the wall or ceiling surface by means of 4 lag bolts – (not supplied) (3/8” x 1-1/2” minimum) through pre-formed holes in each of the brackets prior to installing heater. All hanging materials must have a minimum working load of 115lbs 12.3.2) HEATER ATTACHMENT TO HANGING BRACKETS The heater can be attached to the hanging brackets in angles of 15...
  • Page 21: Heat Shield Installation

    HEAT SHIELD INSTALLATION A heat shield can be used to reduce the clearance to combustible distances. Refer to Minimum Clearance to Combustibles in Section 4). The heat shield is available as an accessory Kit. Kit No. 44566350 Item No. Part No. Description (Marine SS) 02359000 #10-24 ACORN NUT...
  • Page 22 Step 3. Attach the holder brackets to the heat shield hanger rail using (2) #8-32 nuts on each end. Horizontal position shown below. Step 4. Attach the hanger rail sub-assembly to the top of the heater using (2) screws per bracket as follows: Painted Shield = #8 x 1/2”...
  • Page 23: Assembly Of The Ceramic Glass

    Step 6. Place the new clearance label on the control end of the heater. NO NOT PLACE LABEL ON THE HEAT SHIELD. See below the correct holes to mount the heat shield to the hanger rail for other installation angles. Note: When in operation the heat shield will deform slightly when installed at a mounting angle of 45 or 60 degrees.
  • Page 24: Gas Connections And Regulation

    1. Locate the “Glass Access Retainer” and carefully remove with a suitable Phillips screw driver the two (2) black oxide sheet metal screws holding it in place. Retain screws and Glass Access Retainer for later. 2. The side of the glass where the logo is attached must be slid in first for the logo’s final position to be at the control side of the heater.
  • Page 25 b) Check that the gas fuel on the burner rating plate matches the fuel for the application. c) Check that the gas supply piping has the capacity for the total gas consumption of the heaters and any other equipment connected to the line. d) Check that the calculated supply pressure with all gas appliances and heaters operating will not drop below the minimum supply pressure required for these heaters.
  • Page 26: Instructions For Pressure Test Gauge Connection

    Flexible Hose Connections INSTRUCTIONS FOR PRESSURE TEST GAUGE CONNECTION INLET GAS PRESSURE CHECK 1. The installer will provide a 1/8” N.P.T. tapped plug, accessible for test gauge connection immediately upstream of the gas supply connection to the heater.
  • Page 27: Outlet Gas Pressure Check And Adjustments

    OUTLET GAS PRESSURE CHECK AND ADJUSTMENTS Gauges that measure pressure in pounds per square inch are not accurate enough to measure or set the manifold pressure. All measurements MUST BE made when the heater and all other gas burning equipment that are connectied to the gas supply system are operating at maximum capacity.
  • Page 28: Electrical Connections

    ELECTRICAL CONNECTIONS All electric wiring shall conform to the latest edition of the National Electrical Code (ANSI/NFPA No. 70), or the code legally authorized in the locality where the installation is made. 2. The unit must be electrically grounded in accordance with the National Electrical Code (ANSI/NFPA No. 70-latest edition).
  • Page 29: Internal Connection Wiring Diagram

    INTERNAL CONNECTION WIRING DIAGRAM – MODELS N7/L7 The figure below shows the internal wiring diagram of the heater and the optional external connections depending on how the heater will be controlled. FIELD CONNECTIONS AND WIRING DIAGRAMS – 2 STAGE 24V – MODELS N7/L7 The figure below shows the field wiring connections to the heater terminal block.
  • Page 30 A. LOW VOLTAGE (24V) 3 POSITION SWITCH CONNECTIONS - SINGLE HEATERS B. LOW VOLTAGE (24V) 3 POSITION SWITCH CONNECTIONS - MULTIPLE HEATERS C. LOW VOLTAGE (24V) THERMOSTAT CONNECTIONS - SINGLE HEATERS...
  • Page 31: Field Connections And Wiring Diagrams - Single Stage 24V

    D. LOW VOLTAGE (24V) THERMOSTAT CONNECTIONS - MULTIPLE HEATERS FIELD CONNECTIONS AND WIRING DIAGRAMS – SINGLE STAGE 24V – MODELS N7/L7 The figure below shows the internal connection to operate the heater turning on and off 24V power to the heater with a permanent live power supply.
  • Page 32: Field Connections And Wiring Diagrams - Single Stage 120V

    A. LOW VOLTAGE (24V) ON / OFF SWITCH CONNECTION - SINGLE HEATERS To operate the heater with an individual 24V thermostat use the same connections as above for the switch. FIELD CONNECTIONS AND WIRING DIAGRAMS – SINGLE STAGE 120V – MODELS N7/L7 The figure below shows the internal connection to operate the heater turning on and off 120V power to the heater.
  • Page 33 B. LINE VOLTAGE (120V) ON / OFF SWITCH CONNECTION - MULTIPLE HEATERS INTERNAL CONNECTION WIRING DIAGRAM – MODELS N10/L10 WITH REMOTE...
  • Page 34 FIELD CONNECTION AND WIRING DIAGRAM – 2 STAGE 24V MODELS N10/L10 WITH REMOTE The figure above shows the field wiring connections to the heater remote control module. The 3-postion switch can be located in a separate area from the heater. Maximum control wire length for the 3- position switch is 200 ft (61m).
  • Page 35: Ventilation

    VENTILATION Where unvented infrared heaters are used, natural or mechanical means shall be provided to supply and exhaust at least 4 cfm per 1000 Btu/hr input of installed heaters. Exhaust openings for removing flue products shall be above the level of the heaters. This heater requires ventilation in the building to dilute the product of combustion and provide fresh air for efficient combustion.
  • Page 36 5. If the burner fails to light, or flame is not detected during the first trial for ignition (a period of 10 seconds) the gas valve is de-energized and the control goes through an inter-purge delay of 15 seconds before another ignition attempt.
  • Page 37 Using the 3-position switch: Note: the remote will not operate the heater when the switch is in the high or low fire position. 1. Pushing the switch into the LOW will start the heater in Low fire. 2. Pushing the switch into the HIGH position will start the heater in High fire. 3.
  • Page 38: Sequence Of Operation

    SEQUENCE OF OPERATION Normal operation: The chart below shows the sequence of operation for the normal operating cycle of the heater turned on and off by a remote thermostat. If the burner fails to light, or flame is not detected during the first trial for ignition (a period of 10 seconds) the gas valve is de-energized and the control goes through an inter-purge delay of 15 seconds before another ignition attempt.
  • Page 39 This heater must be cleaned and serviced annually by a qualified contractor before the start of each heating season and at any time excessive accumulation of dust and dirt is observed. Maximum heating efficiency and clean combustion will be maintained by keeping the heater clean. Detailed instructions for component removal are given in Section 21.0) Replacing Parts.
  • Page 40: Trouble Shooting

    • Heater Outside surfaces: To clean the heaters brushed stainless steel outside surfaces a stainless steel cleaner such as made by “Brasso” can be used. Note: The “tea colored” surface areas due to heat can be cleaned of contaminants but the “tea color” cannot be removed. TROUBLE SHOOTING...
  • Page 41 TROUBLE SHOOTING – MODELS N7/L7...
  • Page 42 TROUBLE SHOOTING – MODELS N10/L10 WITH REMOTE...
  • Page 43: Replacing Parts

    REPLACING PARTS REMOVAL OF GLASS PANEL 1. Remove the glass retainer 1. 2. Carefully slide the glass panel 2 from the retainer rails and away from heater. Access to the gas control valve and ignition module can now be made by loosening the screws from the access panel assembly.
  • Page 44: Removal Of Spark Electrode/Flame Sensor

    REMOVAL OF SPARK ELECTRODE/FLAME SENSOR 1. Remove the glass panel as shown in Section 21.1). Open the access panel assembly by loosening the screws. 2. Disconnect the ignition cable and flame sensor wires (not shown) from the spark electrode/flame sensor. 3.
  • Page 45: Removal Of Gas Valve

    REMOVAL OF GAS VALVE 1. Open the access panel assembly as shown in Section 21.2). Note: This is removed from the illustration for clarity. Loosen the panel nut 1 using a ¾” (19mm) end wrench and remove from the gas valve manifold. 2.
  • Page 46: Removal Of Ignition Control Module And Transformer

    REMOVAL OF IGNITION CONTROL MODULE AND TRANSFORMER 1. Open the access panel assembly as shown in Section 21.2) Note: This is removed from the illustration for clarity. Disconnect the ignition cable from the ignition control module. 2. Disconnect the 5 way Molex electrical wire harness connector (not shown) from the module. Remove the screws 2 holding the ignition control module and remove it from the heater.
  • Page 47 3. Slide the burner slightly toward the front of the heater. 4. Rotate the burner away from the heater. 5. Slide the burner out from the heater. Replace the burner in reverse order. REPLACING PARTS – MODELS N10/L10 WITH REMOTE The remote control is not serviceable.
  • Page 48: Installation Data

    INSTALLATION DATA Date of Number of Installation: Heaters in System: Heater Serial Number: N=Natural Gas Heater Model: SGL35 — L=Propane Gas...
  • Page 49: Replacement Parts Guide

    42052110 Label, Wiring Connections - HI/LO (2 stage) – 120V – CSA (with remote) 42849200 Label, Nameplate 43247111 Label, Clearances to Combustibles (indoor installation) 42834000 Label, Voltage Hazard - 120V 43269740 Label, Earth Symbol 42013510 Logo, Raised Emblem – Sunstar...
  • Page 50 42875000 Label, General Warnings 43269850 Label, Caution “DO NOT COVER PANEL WITH HOT GLASS” 43269800 Label, Hangers/Garages 43269760 Label, “Made IN U.S.A.” 44201540 Manual, Installation and Operation Instructions (not shown) Remote Control Components 30809980 Remote 2-Stage 30809950 AAA Battery 2-Pack 30809010 Circuit Board #W401-V2 02341010...
  • Page 52 LIMITED WARRANTY: SunStar Heating Products Inc., the manufacturer, warrants to the original owner of any Sunstar infrared gas heater that said heater will be free from defects in material or workmanship under normal use and service. The heater(s) shall be installed, used and maintained strictly in accordance with the manufacturer's instructions. The manufacturer's sole obligation under this warranty shall be limited to furnishing replacement parts, F.O.B.

Table of Contents