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2500 Series All-In-One
Getting Started
December 2006
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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Summary of Contents for Lexmark 21A0500

  • Page 1 Getting Started December 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc.
  • Page 2: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
  • Page 3: Table Of Contents

    Understanding the parts of the printer........................10 Using the control panel buttons............................12 Learning about the software............13 Using the printer software...............................13 Using the Lexmark Imaging Studio..........................13 Using the Solution Center..............................15 Using Print Properties................................16 Using the Toolbar................................16 Resetting printer software settings to defaults......................18 Loading paper and original documents........19...
  • Page 4 Scanning.....................31 Scanning using the control panel..........................31 Customizing scan settings using the computer.......................31 Faxing....................33 Maintaining the printer..............35 Changing print cartridges..............................35 Achieving better print quality............................37 Ordering print cartridges..............................40 Ordering paper and other supplies..........................40 Troubleshooting................42 Setup troubleshooting..............................42 Print troubleshooting................................44 Copy troubleshooting................................47 Scan troubleshooting................................48 Fax troubleshooting................................50 Jams and misfeeds troubleshooting..........................50 Blinking lights on the control panel..........................53...
  • Page 5: Finding Information About The Printer

    Description Where to find The Setup sheet gives you instructions for setting up You can find this document in the printer box or on the hardware and software. Lexmark Web site at www.lexmark.com. Getting Started Setup Solutions booklet Description Where to find...
  • Page 6 Note: If your printer supports Macintosh operating and the User's Guide appears on the screen. systems, see the Mac Help: You can also find this document on the Lexmark Web site From the Finder desktop, double-click the Lexmark at www.lexmark.com.
  • Page 7 Telephone numbers and support hours vary by country or region. • US: 1-800-332-4120 Visit our Web site at www.lexmark.com. Monday–Friday (8:00 AM–11:00 PM ET) Select a country or region, and then select Saturday (Noon–6:00 PM ET) the Customer Support link.
  • Page 8 Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased •...
  • Page 9: Setting Up The Printer

    Setting up the printer Checking the box contents Name Description Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product Color print cartridge purchased. Power cord Attaches to the power supply port located at the back of the printer. Note: Your power cord may look different from the one shown.
  • Page 10: Learning About The Printer

    Learning about the printer Understanding the parts of the printer Use the Paper support Load paper. Control panel Operate the printer. For more information, see “Using the control panel buttons” on page 12. Paper exit tray Hold paper as it exits. Top cover Access the scanner glass.
  • Page 11 Use the Scanner unit Access the print cartridges. Scanner support Hold up the scanner unit. Print cartridge carrier Install, replace, or remove a print cartridge. Power supply with port Connect the printer to a power source. USB port Connect the printer to a computer using a USB cable. Learning about the printer...
  • Page 12: Using The Control Panel Buttons

    Using the control panel buttons Press Load or eject paper. • Cancel a print, copy, or scan job in progress. • Clear error messages. Scan a document or photo(s) to the computer. Start a 4 x 6 color photo copy. Start a color copy of a document or photo.
  • Page 13: Learning About The Software

    Select the best print settings for the document you are printing. The Toolbar Create printer-friendly versions of an active Web page. Using the Lexmark Imaging Studio To open the Lexmark Imaging Studio Welcome screen, use one of these methods: Method 1 Method 2 From the desktop, double-click the Lexmark Imaging...
  • Page 14 Click Details View/Print Photo Library Browse, print, or share your photos. Transfer Photos Download photos from a memory card, flash drive, CD, or PictBridge-enabled digital camera to the Photo Library. Photo Greeting Cards Make quality greeting cards from your photos. Photo Packages Print multiple photos in various sizes.
  • Page 15: Using The Solution Center

    The Solution Center provides help, as well as information about the printer status and ink level. To open the Solution Center, use one of these methods: Method 1 Method 2 From the desktop, double-click the Lexmark Imaging Click Start Programs or All Programs Studio icon.
  • Page 16: Using Print Properties

    From here You can Contact Information • Learn how to contact us by telephone or on the World Wide Web. • View ink levels and order new print cartridges. Advanced • Change the appearance of the Printing Status window. • Turn printing voice notification on or off.
  • Page 17 • Select Page Setup options. • Select Options to customize the toolbar appearance or select a different setting for printing photos. • Access links to the Lexmark Web site. • Access Help for additional information. • Uninstall the Toolbar. Normal Print an entire Web page in normal quality.
  • Page 18: Resetting Printer Software Settings To Defaults

    Windows 2000, Windows XP, or Windows Vista users: Click Start Settings Printers or Printers and Faxes. Right-click the Lexmark 2500 Series icon. Click Printing Preferences. Click the Save Settings menu. From the Restore section, select Factory Settings (Defaults). Note: Factory default settings cannot be deleted.
  • Page 19: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
  • Page 20 Place the original document or item facedown on the scanner glass in the lower right corner. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image. Loading paper and original documents...
  • Page 21: Printing

    You can use the Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Page Setup. Adjust the print settings. Click OK.
  • Page 22: Printing Photos Or Images From A Web Page

    Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. If no number appears next to Photos: From the Lexmark logo drop-down menu, select Options. Select the Advanced tab. Select a lower minimum photo size.
  • Page 23: Working With Photos

    Working with photos • For best results, use Lexmark Premium Photo Paper or Lexmark Photo Paper. • To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
  • Page 24: Printing Photos Using The Computer

    Insert your CD or any photo storage device into the computer. If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio. Click Select photos to print.
  • Page 25: Creating Photo Projects

    If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Imaging Studio. Click Select photos to print. Click Deselect All. Click to select the photo(s) you want to print.
  • Page 26 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached. Creating and viewing a slideshow From the desktop, double-click the Lexmark Imaging Studio icon. Click Slideshow. Click and drag the photos you want to include in the slideshow to the “Photos in Your Slideshow” area.
  • Page 27 From the Poster Size drop-down list, select the poster size. If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees. Click Print Now in the bottom right corner of the screen. Working with photos...
  • Page 28: Copying

    Copying Copying using the control panel Making a copy Load paper. Load an original document facedown on the scanner glass. Press to start a color copy or to start a black-and-white copy. Copying 4 x 6 photos Load a 4 x 6 (10 x 15 cm) photo card with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Place a photo facedown on the scanner glass in the lower right corner.
  • Page 29: Copying Using The Computer

    Copying using the computer Copying a document using the computer Load an original document facedown on the scanner glass. From the desktop, double-click the Lexmark Imaging Studio icon. From the left pane of the Welcome screen, click Copy. Select the Document option.
  • Page 30 Copying a photo using the computer Place the photo facedown on the scanner glass. From the desktop, double-click the Lexmark Imaging Studio icon. From the left pane of the Welcome screen, click Copy. Select Photo. Click Start. The photo appears in the right pane.
  • Page 31: Scanning

    If you want to save the scan, click Browse, then select where to save the scanned image. Enter the file name and format you want for the scanned image. Click Save. Customizing scan settings using the computer From the desktop, double-click the Lexmark Imaging Studio icon. Click Scan. Click Custom Settings. Change the settings as needed.
  • Page 32 Setting Options Select area to be scanned You can select the area to be scanned by choosing a paper size from the drop-down list. Convert the image to text with OCR Select this to convert your image to text. Always use these settings when You can make your selections permanent by selecting the check box.
  • Page 33: Faxing

    You can scan a document to the computer and then fax it to someone using the software. Load an original document facedown on the scanner glass. From the desktop, double-click the Lexmark Imaging Studio icon. From the left pane of the Welcome screen, click Fax.
  • Page 34 Receiving a fax using the software From the desktop, double-click the Lexmark Imaging Studio icon. From the left pane of the Welcome screen, click Fax. The Fax Solution Software appears. Click Tools Preferences and Settings. Click the Receiving Faxes tab.
  • Page 35: Maintaining The Printer

    Maintaining the printer Changing print cartridges Removing a used print cartridge Make sure the printer is on. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. Press down on the cartridge carrier lever to raise the cartridge carrier lid. Remove the used print cartridge.
  • Page 36 Press down on the cartridge carrier levers to raise the cartridge carrier lids. Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier. Close the lids. Lift the scanner unit, gently push the scanner support towards the cartridge carriers, and carefully lower the scanner unit until it is completely closed.
  • Page 37: Achieving Better Print Quality

    • Use the appropriate paper for the document. If you are printing photos or other high quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white.
  • Page 38 Click Print. The alignment page prints. Open the top cover of the printer. Place the printed alignment page facedown on the scanner glass in the lower right corner, and then close the top cover. Press After a few seconds, an Alignment Success dialog appears on your computer screen. Click Close.
  • Page 39 Wiping the print cartridge nozzles and contacts Remove the print cartridges. Dampen a clean, lint-free cloth with water. Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown.
  • Page 40: Ordering Print Cartridges

    Part number Color cartridge Black cartridge Photo cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: • For best results, use only Lexmark print cartridges. •...
  • Page 41 10 x 15 cm • Note: Availability may vary by country or region. For information on how to purchase Lexmark Premium Photo Paper, Lexmark Photo Paper, or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Maintaining the printer...
  • Page 42: Troubleshooting

    Troubleshooting • “Setup troubleshooting” on page 42 • “Print troubleshooting” on page 44 • “Copy troubleshooting” on page 47 • “Scan troubleshooting” on page 48 • “Fax troubleshooting” on page 50 • “Jams and misfeeds troubleshooting” on page 50 • “Blinking lights on the control panel”...
  • Page 43 “Removing and reinstalling the software” on page 55. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.
  • Page 44: Print Troubleshooting

    “Removing and reinstalling the software” on page 55. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.
  • Page 45 Check paper • Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. • Use a paper that is a heavier weight or bright white.
  • Page 46 Each paper brand accepts ink differently and prints with color variations. If you are printing paper photos or other high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark Photo Paper. Check paper condition Use only new, unwrinkled paper.
  • Page 47: Copy Troubleshooting

    Select a lower print From the software application, click File Print. quality Click Properties, Preferences, Options, or Setup. Click Quality/Copies. From the Quality/Speed area, select a lower print quality. Software may not be For more information, see “Software may not be installed correctly” on page 43. installed correctly Partial document or photo prints Check document...
  • Page 48: Scan Troubleshooting

    Poor copy quality • • Blank pages Skewed lines • • Checkerboard pattern Smudges • • Distorted graphics or pictures Streaks • • Missing characters Unexpected characters • • Faded print White lines in print • Dark print Check the control If one of the lights is blinking, see “Blinking lights on the control panel”...
  • Page 49 Change the scanning Load an original document facedown on the scanner glass. resolution to a lower From the desktop, double-click the Lexmark Imaging Studio icon. value From the left pane of the Welcome screen, click Scan. Click Custom Settings.
  • Page 50: Fax Troubleshooting

    Adjust the quality of the Load an original document facedown on the scanner glass. scan From the desktop, double-click the Lexmark Imaging Studio icon. From the left pane of the Welcome screen, click Scan. Click Custom Settings. Select a higher scan resolution.
  • Page 51 • “Printer does not feed paper, envelopes, or specialty media” on page 52 • “Banner paper jams” on page 52 Paper jams Is the jam in the paper Press to turn off the printer. support? Firmly grasp the paper, and gently pull it out. Press to turn the printer back on.
  • Page 52 Printer does not feed paper, envelopes, or specialty media Check for paper jams Check for and clear any paper jams. For more information, see “Paper jams” on page 51. Check media loading • Verify that the specialty media is loaded correctly. For more information, see “Loading various paper types”...
  • Page 53: Blinking Lights On The Control Panel

    Blinking lights on the control panel The printer may: blinks rapidly • be out of paper in the middle of a print or copy job. Load more paper. See “Loading paper” on page 19. Press to continue printing or copying. •...
  • Page 54: Error Messages

    Error messages These messages appear on your computer screen. Cartridge Alert One of the print cartridges needs to be replaced soon. Replace the print cartridge with a new cartridge. For more information, see “Removing a used print cartridge” on page 35 and “Installing print cartridges” on page 35.
  • Page 55: Removing And Reinstalling The Software

    Click Start Programs or All Programs Lexmark 2500 Series. Select Uninstall. Follow the instructions on the computer screen to remove the printer software. Restart the computer before reinstalling the printer software.
  • Page 56: Index

    Paper Feed 12 using 12 Power 12 copier does not respond 47 How To tab 15 Scan 12 Copy button 13 buttons, Lexmark Imaging Studio copy troubleshooting Copy 13 copier does not respond 47 E-mail 13 Imaging Studio partial document or photo...
  • Page 57 11 using 13 scans 50 print cartridge nozzles, View / Print Photo Library 13 parts cleaning 38 Lexmark Imaging Studio, using 13 control panel 10 print cartridges loading paper exit tray 10 aligning 37 documents on the scanner...
  • Page 58 42 banner paper jams 52 slideshow paper jam in paper support 51 creating and viewing 26 paper jam in printer 51 software paper or specialty media Lexmark Imaging Studio 13 misfeeds 51 Print Properties 16 Index...

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2500 series

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