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Summary of Contents for Dell E2425H
- Page 1 Dell E2425H Monitor Service Manual Model: E2425H Regulatory Model: E2425Hf August 2024 Rev. X00...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Chapter 2: Views of E2425H monitor ..........................5 Side view ......................................5 Front view ....................................... 6 Bottom view....................................6 Chapter 3: Major components of E2425H monitor ......................7 Chapter 4: Wiring connectivity diagram.......................... 8 Chapter 5: Connecting the cables ..........................9 Connecting VGA cable ................................9 Connecting DP cable ................................ -
Page 4: Chapter 1: Safety Instructions
Safety Instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product. -
Page 5: Chapter 2: Views Of E2425H Monitor
Views of E2425H monitor Side view Figure 1. Side view of the monitor Views of E2425H monitor... -
Page 6: Front View
Figure 3. Bottom view of the monitor Power port To connect the monitor power cable. DisplayPort 1.2 port Connect to your computer with the DisplayPort cable. VGA port Connect to your computer with the VGA cable. Views of E2425H monitor... -
Page 7: Chapter 3: Major Components Of E2425H Monitor
Major components of E2425H monitor Figure 4. Major components Table 1 Components Item Description Item Description Interface board Stand riser Power board Stand base Display panel VESA cover Front bezel Back cover Keypad board Chassis Major components of E2425H monitor... -
Page 8: Chapter 4: Wiring Connectivity Diagram
Wiring connectivity diagram Figure 5. Wiring connectivity diagram Table 2 Cables Item Description Lightbar cable LVDS cable Keypad cable Wiring connectivity diagram... -
Page 9: Chapter 5: Connecting The Cables
NOTE: Dell monitors are designed to work optimally with Dell-supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. To connect your monitor to the computer: 1. -
Page 10: Chapter 6: Disassembly And Reassembly
Disassembly and reassembly NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools Phillips screwdriver #0 Phillips screwdriver #2 Nut driver 5 mm Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. -
Page 11: Stand
Stand Removing the stand Prerequisites Follow the procedure in Before working inside your monitor. Steps Tilt the stand downwards to access the release button. Using a screwdriver, press the release button to pull the stand from the monitor. Press the release tab on the bottom of the base to separate the stand base from the stand riser. Figure 8. -
Page 12: Installing The Stand
Installing the stand Steps Attach the stand riser to the stand base. Slide the stand into the slot on the back cover. Figure 9. Installing the stand Next steps Follow the procedure in After working inside your monitor. Disassembly and reassembly... -
Page 13: Vesa Cover
VESA cover Removing the VESA cover Prerequisites Follow the procedure in Before working inside your monitor. Steps Press the rift on the VESA cover to release it from the back of the monitor. Lift the VESA cover away from the monitor. Figure 10. -
Page 14: Back Cover
Figure 11. Installing the VESA cover Next steps Install the stand. Follow the procedure in After working inside your monitor. Back cover Removing the back cover Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the VESA cover. - Page 15 Figure 12. Removing the back cover Disassembly and reassembly...
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Page 16: Installing The Back Cover
Installing the back cover Steps Place and snap the back cover into place on the chassis assembly. NOTE: Align the screw holes on the back cover with the screw holes on the chassis assembly before applying slight pressure to the back cover. Replace the four screws (M4x10) to secure the back cover to the monitor. -
Page 17: Chassis Assembly
Chassis assembly Removing the chassis assembly Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the VESA cover. Remove the back cover. Steps Peel the two aluminum foils on the left and right of the chassis. Peel the tape at the bottom left corner of the monitor. - Page 18 Figure 15. Removing the chassis assembly Disassembly and reassembly...
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Page 19: Installing The Chassis Assembly
Installing the chassis assembly Steps Place the chassis assembly on the display panel and align the notch on the chassis bracket to the rib at the bottom side of the front bezel. Connect the LVDS cable to the connector on the display panel. And adhere the aluminum foil on the LVDS connector. Connect the lightbar cable to the connector on the display panel and adhere the tape to cover the connector. -
Page 20: Keypad Board
Keypad board Removing the keypad board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the VESA cover. Remove the back cover. Remove the chassis assembly. Steps Remove the keypad board from the slot on the front bezel. Peel the keypad cable off from the panel shielding. -
Page 21: Installing The Keypad Board
Installing the keypad board Steps Align and place the keypad board onto the front bezel. Lift the chassis assembly up and adhere the keypad cable beneath the chassis assembly onto the panel shielding. Connect the keypad cable to the connector on the interface board. Close the latch after connecting the keypad cable to the connector. -
Page 22: Interface Board
Next steps Install the chassis assembly. Install the back cover. Install the VESA cover. Install the stand. Follow the procedure in After working inside your monitor. Interface board Removing the interface board Prerequisites Follow the procedure in Before working inside your monitor. - Page 23 Figure 19. Removing the interface board Disassembly and reassembly...
- Page 24 Figure 20. Removing the interface board Disassembly and reassembly...
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Page 25: Installing The Interface Board
Installing the interface board Steps Connect the LVDS cable to the connector on the interface board. Connect the power cable to the connector on the interface board. Assemble the interface board and power board to the chassis. Replace the four screws (M3x6) to secure the interface board and power board with the chassis. Replace the screw (M4x9) to secure the power board with the chassis. - Page 26 Figure 22. Installing the interface board Next steps Install the keypad board. Install the chassis assembly. Install the back cover. Install the VESA cover. Install the stand. Follow the procedure in After working inside your monitor. Disassembly and reassembly...
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Page 27: Power Board
Power board Removing the power board Prerequisites Follow the procedure in Before working inside your monitor. Remove the stand. Remove the VESA cover. Remove the back cover. Remove the chassis assembly. Remove the keypad board. Remove the interface board. Steps Disconnect the lightbar cable from the connector on the power board. -
Page 28: Installing The Power Board
Installing the power board Steps Connect the lightbar cable to the connector on the power board. Figure 24. Installing the power board Next steps Install the interface board. Install the keypad board. Install the chassis assembly. Install the back cover. Install the VESA cover. -
Page 29: Chapter 7: Troubleshooting Instructions
Troubleshooting Instructions WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor. -
Page 30: Built-In Diagnostics
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. Figure 27. Built-in diagnostics function buttons To run the built-in diagnostics: Ensure that the screen is clean (no dust particles on the surface of the screen). -
Page 31: Common Problems
Cycle power On-off. • A pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Stuck-on pixels Cycle power On-off. -
Page 32: Product-Specific Problems
Common symptoms Possible solutions • Missing color Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. •... -
Page 33: Chapter 8: Contacting Dell
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.
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