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Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.
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About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.
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50% to 35%. This monitor is certified with TÜV Rheinland Eye Comfort 3.0 with a 3-star rating. It incorporates key technologies that also deliver a flicker-free screen, up to 75 Hz refresh rate, a color gamut of minimum 95% sRGB. Dell ComfortView Plus feature is enabled by default on your monitor.
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About TÜV Rheinland Eye Comfort 3.0 TÜV Rheinland Eye Comfort 3.0 certification program presents a consumer- friendly star rating scheme to the display industry promoting eye wellness from safety to eye care. Compared to existing certifications, the 5-star-rating program adds rigorous testing requirements on overall eye care attributes such as low blue-light, flicker-free, refresh rate, color gamut, color accuracy and ambient light sensor performance.
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Table 3. Eye Comfort 3.0 Requirements Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL Category TÜV Hardware LBL Category TÜV Hardware LBL Category Low Blue Light III (≤50%) or Software LBL II (≤35%) or Category I II (≤35%) or Category I...
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• Specific release date(s) when operating system versions, patches, or updates are available. • Specific release date(s) when Dell and Alienware branded monitor firmware, software application, or driver updates are available on the Dell support website. Identifying parts and controls Front view Figure 1.
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Kensington lock (optional). Barcode, serial number, and service tag See this label if you need to contact Dell for technical support. The Service label Tag is a enables Dell service technicians to identify the specifications of your monitor and access warranty information.
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Side view Figure 3. Side view of the monitor Bottom view, without monitor stand Figure 4. Bottom view of the monitor Table 6. Components and descriptions. Label Description Power port To connect the monitor power cable. DisplayPort 1.2 port Connect to your computer with the DisplayPort cable. HDMI port Connect to your computer with the HDMI cable.
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Color gamut NTSC mininum 72% (CIE 1931) NTSC mininum 72% (CIE 1931) NTSC mininum 83% (CIE 1976) NTSC mininum 83% (CIE 1976) Dell display manager compatibility • • Connectivity 1 x HDMI (HDCP 1.4) (supports up to 1 x HDMI (HDCP 1.4) (supports up to...
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Dell Display Manager Dell Display Manager is an application software that enhances the experience of your Dell monitor- ensuring more productivity and ease in customization. With this application you can: Adjust the monitor On Screen Display (OSD) settings such as brightness, contrast, input source setting and so on with ease. No need to toggle using the joystick on the monitor;...
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Resolution specifications Table 8. Resolution specifications. Model E2225HS/E2425HS • Horizontal scan range VGA: 30 kHz to 82 kHz (automatic) • DisplayPort 1.2: 30 kHz to 84 kHz (automatic) • HDMI: 30 kHz to 84 kHz (automatic) • Vertical scan range VGA: 50 Hz to 76 Hz (automatic) •...
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Electrical specifications Table 11. Electrical specifications. Model E2225HS E2425HS • Video input signals Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance • DP 1.2, 600 mV for each differential line, 100 Ω input impedance per differential pair •...
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NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
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Environmental characteristics Table 13. Environmental characteristics. Model E2225HS/E2425HS Temperature: 0°C to 40°C (32°F to 104°F) Operating Non-operating: -20°C to 60°C (-4°F to 140°F) Storage/Shipping Humidity: 10% to 80% (non-condensing) Operating Non-operating: 5% to 90% (non-condensing) Storage/Shipping Altitude: Operating (maximum) 5,000 m (16,404 ft)
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Pin assignments D-Sub 15-pin connector Figure 6. D-Sub 15-pin connector Table 14. Pin assignments (D-Sub). Pin number Signal assignment Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock About your monitor...
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DP 20-pin connector Figure 7. DP 20-pin connector Table 15. Pin assignments (DP). Pin number Signal assignment ML_LANE3_N ML_LANE3_P ML_LANE2_N ML_LANE2_P ML_LANE1_N ML_LANE1_P ML_LANE0_N ML_LANE0_P AUX _CH_P AUX _CH_N RETURN DP_PWR About your monitor...
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HDMI 19-pin connector Figure 8. HDMI 19-pin connector Table 16. Pin assignments (HDMI). Pin number Signal assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+...
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During the LCD Monitor manufacturing process, it is normal for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see www.dell.com/...
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Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: •...
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Handling and Moving Your Display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
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For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.
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To attach the monitor stand E2225HS Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top.
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E2425HS Assemble the stand riser to stand base. a. Insert the stand base fully into the stand riser slot. b. Lift the screw handle and turn the screw clockwise. c. After fully tightening the screw, fold the screw handle flat within the recess. d.
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NOTE: Dell monitors are designed to work optimally with Dell-supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. To connect your monitor to the computer: Turn off your computer and disconnect the power cable.
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Organizing cables Use the cable-management clip to route the cables connected to your monitor. Figure 22. Organizing cables Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security-lock slot). Secure your monitor to a table using the Kensington security lock.
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NOTE: Before removing the stand, ensure that you have disconnected all the cables from the monitor. To remove the stand E2225HS Place the monitor on a soft cloth along the desk, and loosen the thumbscrew. Figure 24. Loosen the thumbscrew anti-clockwise 2.
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E2425HS Place the monitor on a soft cloth along the desk, and loosen the thumbscrew. Figure 27. Tilt the stand upwards and loosen the thumbscrew anti-clockwise 2. Pull the stand out from the monitor. Figure 28. Pull the stand out from the monitor 3.
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To remove the VESA cover Press the rift on the VESA cover to release it from the back of the display. Figure 30. Press the rift to remove VESA cover Setting up the monitor...
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5. Mount the monitor on the wall. For more information, see the documentation that is shipped with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall-mount bracket with minimum /load bearing capacity of 9.48 kg (20.89 lb) for E2225HS, 11.52 kg (25.39 lb) for E2425HS. Setting up the monitor...
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The stand is not attached when the monitor is shipped from the factory. 5° 21° Figure 32. Tilt adjustment Using height You can adjust the monitor height for the most comfortable viewing angle. E2225HS 5 mm ± Figure 33. Height adjustment E2425HS 5 mm ±...
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Using swivel (Lazy Susan) You can swivel the monitor for the most comfortable viewing angle. E2425HS 173° 173° Figure 35. Swivel adjustment Setting up the monitor...
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Operating your monitor Power on the monitor Press the button to turn on the monitor. Figure 36. Turn on the monitor Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. 2 3 4 Figure 37.
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Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and power button. Use the Lock menu to lock the button(s) Select one of the following options. Figure 38. Select OSD main menu 2.
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Use the front-panel control button to lock the button(s) 2 3 4 Figure 40. Front-panel control button Press and hold Button 4 for four seconds, a menu appears on the screen. Figure 41. Option for Menu buttons lock 2. Select one of the following options: Table 18.
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To unlock the button(s) Press and hold Button 4 for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Figure 42. Option for unlocking Table 19. Unlock buttons description. Options Description Select this option to unlock OSD menu function.
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OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. 1 2 3 4 Figure 43. OSD controls Table 20. OSD control buttons description. Control buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.
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Using the On-Screen Display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. Press the button to display the OSD main menu. Figure 44.
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Table 21. OSD tree list. Icon Menu and submenus Description Brightness/Contrast Use this option to control the brightness or contrast settings. Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase the brightness and press the button to decrease the brightness level.
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Icon Menu and submenus Description Input Source Use the Input Source menu to switch between the different video signals that may be connected to your monitor. Push to select the VGA input source when using VGA connector. Push to select the DP input source when using DP connector. HDMI Push to select the HDMI input source when using HDMI connector.
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Icon Menu and submenus Description Color Use color to adjust the color setting mode. Preset Modes Allows you to choose from a list of preset color modes. • Standard: Load the monitor's default color settings. This is the default preset mode. •...
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Icon Menu and submenus Description Input Color Format Allow you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr/YPbPr*: Select this option if your media player supports only YCbCr/YPbPr output.
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Icon Menu and submenus Description Display Use the display to adjust image. Aspect Ratio Adjust the image ratio to 16:9, 4:3, or 5:4. Horizontal Position to move image left and right. (VGA input only) Minimum is '0' (-). Maximum is '100' (+). Vertical Position to move image up and down.
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Icon Menu and submenus Description Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time, the menu remains on screen, and so on. Language Language option sets the OSD display to one of the eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
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Icon Menu and submenus Description Personalize Selecting this option allows you to set two shortcut keys and power LED indicator function. Shortcut Key 1 Allow you to select one of the following: Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, to set the shortcut key 1. Shortcut Key 2 Allow you to select one of the following: Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, to set the shortcut key 2.
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Icon Menu and submenus Description LCD Conditioning Help reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. To start LCD Conditioning, select On. Reset Others Reset all settings under the Others setting menu to the factory default. Factory Reset Restore all preset values to the factory default setting.
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The image shown above is for the purpose of illustration only. The information may vary depending on the model and current settings. Dell Monitor Support To access the general monitor support materials for your monitor, use your smartphone to scan the QR code.
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OSD warning messages The following power warning message box applies to brightness functions for the first time when you adjust the brightness level above the default level. Figure 45. Power warning message Before the lock function is activated, the following message is displayed. Figure 46.
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If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state. Figure 49. VGA cable disconnected warning message Figure 50. DP cable disconnected warning message Figure 51.
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If you have a Dell desktop or laptop: • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...
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Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
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Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. Figure 55. Built-in diagnostics function buttons Table 22. Label description.
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Turn off the monitor and turn it on again. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Stuck-on pixels Turn off the monitor and turn it on again.
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Common symptoms Possible solutions • Missing color Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. •...
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Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance EU product database for energy label and product information sheet E2225HS: https://eprel.ec.europa.eu/qr/1999269 E2425HS: https://eprel.ec.europa.eu/qr/1999279 Regulatory information...
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Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
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