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Summary of Contents for Dirt Devil EV3420
- Page 1 Model EV3420 USER GUIDE Smart Robot Vacuum with Lidar Technology...
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Page 2: Important Safety Instructions
• Save these instructions. Refer to them frequently and use them to instruct others who may • Recharge only with the Dirt Devil® charging dock. A charger that is suitable for one type of use this product. If you loan someone this product. Loan them these instructions also. - Page 3 IMPORTANT SAFETY INSTRUCTIONS CAUTION - TO REDUCE THE RISK OF DAMAGE: • Avoid picking up hard, sharp objects with this product as they may cause damage. • Do not place anything on top of this device. • Do not use this vacuum on an un nished, unsealed, waxed, or rough oor surface as it may FCC Statement: result in damage to the oor and this device.
- Page 4 IN THE BOX Robot Vacuum Charging Dock Power Adapter Side Brush High-performance Filter Cleaning Brush CLEANING • ON/OFF BUTTON ROBOT VACUUM CHARGING DOCK To turn robot vacuum on, toggle the main switch from “O” to “I”: • Press once (1X): start CLEANING. •...
- Page 5 LOCATION OF CONTROLS Smart Robot Vacuum Lidar Radar Filter Opening Control Buttons Front Bumper Recharge Sensors Along-wall Sensor Dust Bin ON/OFF toggle switch Release Button Anti-drop Sensor Charging Electrodes Side Brush Universal Wheel Rolling Brush Driving Wheel Rolling Brush Cover Dust bin...
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Page 6: Charging Instructions
CHARGING INSTRUCTIONS PLACE CHARGING DOCK CONNECT CHARGING DOCK BEFORE FIRST USE Locate the charging dock where is it Remove cover from underside of charging base. Remove the protective strips on both easily accessible by the robot vacuum Insert power adapter wire and wrap excess wire sides of the front bumper and the with 5' (1.5M) clearance in front, and inside base to leave just enough wire for... -
Page 7: Mobile App
Scan the code with the camera on your mobile Click “ADD DEVICE” button Read the User Agreement and device (or nd the Dirt Devil Clean App in Privacy Policy and click “AGREE”. your app store). Open the app to create an Find and select “EV3420”... - Page 8 MOBILE APP INITIAL APP SETUP For New Account, Read the User Agreement Select Region, enter email Enter the Veri cation Set a Passcode you will click “SIGN UP NOW ” address for veri cation and Code sent to the email and Privacy Policy and remember using a Click "AGREE"...
- Page 9 Then click “NEXT” • The Wi-Fi router supports 802.11b/g/n and IPv4 protocols • EV3420 vacuum cleaner ONLY supports 2.4GHz frequency band, it does not support the 5GHz frequency band Pairing the Robot • Light ashes SLOWLY: in pairing ”...
- Page 10 Wi-Fi selection Type in your home Wi-Fi password and click “NEXT” to start network con guration. Select the Wi-Fi with the following pre- x sequence followed by 6 unique characters "SL-EV3420-XXXXXX” Robot Wi-Fi Connection Wi-Fi Network Select 2.4GHz Wi-Fi Network and enter your password Choose your 2.4Ghz Wi-Fi...
- Page 11 DIRT DEVIL CLEAN APP FIRMWARE UPDATES Switch the interface back to the Dirt Devil Clean App for the device to Firmware updates are essential to ensure optimal performance. You may be noti ed on the app to upgrade to the latest version.
- Page 12 OPERATING STEPS CLEANING POWER SWITCH TIPS Press “ ” to start the AUTO SWEEP mode. For the rst use, toggle the main switch from O to I, Once it is started, the robot vacuum will leave • DO NOT TURN OFF THE MAIN SWITCH and the robotic vacuum cleaner will turn on.
- Page 13 IN-APP FEATURES REMOTELY CONTROLLED SWEEP SUCTION INTENSITY MODES NOTE: For MAP REGENERATION make sure that the robot vacuum always starts sweep from the Manual Remotely-Controlled Sweep is available Select a sweep intensity in the ePro Clean app charging dock. Do not move the equipment in the app to make the robot vacuum go to the as needed: Quiet Standard...
- Page 14 APP FEATURES MAPPING FUNCTIONS ADDITIONAL APP FEATURES Zone Selection Zone Restrictions Remote Control Room Editing Schedule Set Up Tues Room1 Auto Cleaning Custom Quiet Select Zone in the app N0-GO Zone Setting: Explore Room Editing Customize your cleaning: Manual App Control: and set a sweep area.
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Page 15: Maintenance
MAINTENANCE CLEANING THE DUST BIN CLEANING ROLLER BRUSH CLEANING SIDE BRUSH Empty the dust bin. Press the release button and As shown below, press down the buckle to Remove side brushes, clear them of hair remove the dust bin from the robot vacuum. Over a take out the protective cover, and remove and dust - not foreign matters. - Page 16 MAINTENANCE CLEAN UNIVERSAL WHEEL CLEAN ROBOT SENSORS RECOMMENDED CLEANING & REPLACEMENT FREQUENCY Hair or dust particles tend to be entangled around Please clean sensors regularly, and wipe dust wheels. Clean the them regularly or as needed. off them with a soft dry cloth or sweep brush. Robot Cleaning Replacement...
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Page 17: Troubleshooting
TROUBLESHOOTING COMMON ISSUES Wi-Fi CONNECTION FAILURE OBSERVATION CAUSES/SOLUTIONS If you cannot use your smart phone to control • Battery Low – Recharge Robot on the charging dock Startup the robot vacuum, try the following solutions. • Con rm POWER toggle switch on Robot is in the “|” position Failure If the problem persists, please email our customer •... - Page 18 TROUBLESHOOTING AUDIO MESSAGE VOICE PROMPTS CAUSES/SOLUTIONS The BATTERY is • Battery temperature may be too high. Power off and let robot cool down before restarting ABNORMAL The WHEEL Module is • Check for foreign objects or clumps of debris, follow maintenance ABNORMAL instructions to clean the wheels and restart The SIDE BRUSH...
- Page 19 2-YEAR LIMITED WARRANTY ePro USA, LLC., (the “Company”) warrants that their products (the “Product”) are free of defects in material and workmanship for a period of 2-YEAR (the “Warranty Period”) from the date of purchase by end user. In the event that the Product quali es for coverage under this warranty, the Company at its option and at no charge may either repair or replace the Product (not including, shipping, handling, delivery or installation) with an identical product or product having similar features and functionality as determined by the Company.
- Page 20 Distributed by ePro USA LLC. Austin, TX ©2024 ePro USA LLC. All rights reserved. For More Info + Videos The Dirt Devil logo and DIRT DEVIL are registered trademarks of Techtronic Cordless GP and used under license. Digital User Guide rev_v2.2...
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Questions and answers
The vacuum keeps telling me the rolling brush needs cleaning but it is clean.
The Dirt Devil EV3420 vacuum may indicate that the rolling brush needs cleaning even when it appears clean because there could still be hidden debris in the connection part of the rolling brush, the rolling brush cover, or the dust suction port. These areas may cause the vacuum to detect an abnormality. Cleaning all related parts thoroughly and restarting the vacuum is necessary.
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Can the EV3420 be used without Wi-Fi and/or the app? Asking for an elderly relative that doesn’t have Wi-Fi. She does have a smart phone but prefers to just push the button
Yes, the Dirt Devil EV3420 can be used without Wi-Fi or the app. The manual describes physical controls such as a rocker switch to turn the device on and instructions for charging and using the side brush, indicating that basic functionality does not require Wi-Fi or the app. However, the app is needed for advanced features like firmware updates and remote control.
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