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HP Enterprise ProLiant DL20 Gen10 Plus User Manual

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HPE ProLiant DL20 Gen10 Plus Server User Guide
HPE ProLiant DL20 Gen10 Plus Server User Guide
Part Number: 30-D3180B96-004a
Published: June 2023
Edition: 4a

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Summary of Contents for HP Enterprise ProLiant DL20 Gen10 Plus

  • Page 1 HPE ProLiant DL20 Gen10 Plus Server User Guide HPE ProLiant DL20 Gen10 Plus Server User Guide Part Number: 30-D3180B96-004a Published: June 2023 Edition: 4a...

  • Page 2: Revision History

    HPE ProLiant DL20 Gen10 Plus Server User Guide HPE ProLiant DL20 Gen10 Plus Server User Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels, and are familiar with the weight and stability precautions for rack installations.
  • Page 3 Part number Part number Publication date Publication date Edition Edition Summary of changes Summary of changes 30-D3180B96-004a June 2023 Updated the Setting up the server prerequisites. Added the Server data backup topic. Replaced the Introduction in the Hardware options installation chapter with Hardware option installation guidelines .
  • Page 4 Table of contents Table of contents Component identification Front panel components iLO Service Port Front panel LEDs and buttons Server UID LED Using the UID button to view the Server Health Summary Front panel LED power fault codes Rear panel components Rear panel LEDs System board components System maintenance switch descriptions...
  • Page 5 Power down the server Remove the server from the rack Remove the access panel Remove the processor air baffle Remove the riser cage Install the processor air baffle Install the riser cage Install the access panel Install the server into the rack Power up the server Hardware options installation Server data backup...
  • Page 6 Storage controller options Preparing the server for storage controller installation Installing a type-a modular controller option Installing a type-p plug-in controller option Energy pack options HPE Smart Storage Battery Energy pack specifications Installing an energy pack Expansion card options PCIe expansion option population rules Installing an expansion card M.2 SSD options Installing the HPE NS204i-p NVMe OS Boot Device option...
  • Page 7 Updating firmware or system ROM Configuring the server Configuring storage controllers Deploying an OS Configuring security Optimizing the server Server management Managing Linux-based high performance compute clusters Troubleshooting NMI functionality Troubleshooting resources System battery replacement System battery information Removing and replacing the system battery Safety, warranty, and regulatory information Regulatory information Notices for Eurasian Economic Union...

  • Page 8: Component Identification

    Fan numbering Fan numbering Fan mode behavior Fan mode behavior Trusted Platform Module 2.0 Trusted Platform Module 2.0 Front panel components Front panel components LFF non-hot-plug drive model LFF non-hot-plug drive model HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 9 The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag label. The other side shows the default iLO account information. The 2 LFF drive bays support SAS or SATA drives . SFF hot-plug drive model SFF hot-plug drive model HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 10 You cannot access the server by connecting to the Service Port. You cannot access the connected device from the server. For more information about the iLO Service Port, see the iLO user guide at the following website: https://www.hpe.com/support/ilo5 https://www.hpe.com/support/ilo5. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 11: Front Panel Leds And Buttons

    Facility power is not present, power cord is not attached, no power supplies are installed, or power supply failure has occurred. Subtopics Subtopics Server UID LED Server UID LED Using the UID button to view the Server Health Summary Using the UID button to view the Server Health Summary HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 12: Front Panel Led Power Fault Codes

    Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 13: Rear Panel Components

    Flexible Slot power supply 1 (hot-plug) Flexible Slot power supply 2 (hot-plug, optional) USB 3.2 Gen1 ports NIC port 2 (1 GbE) NIC port 1/iLO shared port (1 GbE) Video port iLO dedicated network port HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 14: Rear Panel Leds

    Power supply error NIC/iLO status Solid green Linked to network Flashing green Network active No network activity NIC/iLO link Solid green Network link No network link System board components System board components HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 15 HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 16: System Maintenance Switch Descriptions

    System maintenance switch Subtopics Subtopics System maintenance switch descriptions System maintenance switch descriptions DIMM slot location DIMM slot location DIMM label identification DIMM label identification System maintenance switch descriptions System maintenance switch descriptions HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 17: Dimm Slot Location

    When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be restored. For more information, see Configuring the server. DIMM slot location DIMM slot location The arrow points to the front of the server. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 18: Dimm Label Identification

    To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/DDR4SmartMemoryQS https://www.hpe.com/support/DDR4SmartMemoryQS). HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 19: Drive Bay Numbering

    Onboard connection for the Intel VROC SATA RAID support is through the Mini-SAS port. 2 LFF hot-plug drive bay numbering 2 LFF hot-plug drive bay numbering In the 2 LFF hot-plug drive configuration: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 20 The LFF low-profile drive carrier supports hot-plug SAS or SATA drives . SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, or U.3 NVMe drives . HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 21 Flashing green (4 flashes The drive is operating normally and has activity. per second) The drive is not configured by a RAID controller or is a spare drive. PCIe4 slot description PCIe4 slot description HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 22: Riser Board Components

    The number of lanes is written with an x prefix with x16 being the largest size in common use. Negotiable link width These numbers correspond to the maximum link bandwidth supported by the slot. Riser board components Riser board components HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 23 75 W Full-height, half-length M.2 SSD pass-through card components M.2 SSD pass-through card components The dual-slot M.2 SSD pass-through card option supports both SATA and NVMe SSDs in 2280 and 22110 form factors. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 24 Description M.2 SSD slot 1 2280 standoff 22110 standoff SlimSAS port Power connector Retaining latch M.2 SSD slot 2 HPE NS204i-p NVMe OS Boot Device NS204i-p NVMe OS Boot Device components components HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 25: Fan Numbering

    LED definitions Item Item Description Fault LED status Description Fault LED status Bay 1 LED Off: Normal Flashing 1Hz: Drive predictive failure Bay 2 LED Amber: Drive failure Fan numbering Fan numbering HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 26: Fan Mode Behavior

    Use the UEFI System Utilities to configure the TPM. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. For more information, see the UEFI user guide: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 27 Depending on your technical expertise and the complexity of the product, for the initial system installation, select one of the following options: Ordering the HPE Installation Service Setting up the server Subtopics Subtopics HPE Installation Service HPE Installation Service Setting up the server Setting up the server HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 28 In the pre-OS environment, use UEFI System Utilities to enable Intel VROC and create a VROC RAID volume. This task is not supported in Intelligent Provisioning. Intel VROC supports RAID management though the following tools: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 29 In the navigation tree, click the Remote Console & Media link, and then launch a remote console. 5. Press the Power On/Standby button. For remote management, use the iLO virtual power button. 6. Configure the initial server setup. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 30: Operational Requirements

    9. After the OS is installed, update the drivers. Operational requirements Operational requirements When preparing the site and planning the installation for the HPE ProLiant DL20 Gen10 Plus Server, be sure to observe the following general operational requirements: Space and airflow requirements...

  • Page 31: Temperature Requirements

    Enterprise recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 32: Rack Warnings And Cautions

    Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 33: Server Warnings And Cautions

    Electrostatic discharge Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 34 Install the riser cage Install the access panel Install the access panel Install the server into the rack Install the server into the rack Power up the server Power up the server HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 35: Remove The Front Bezel

    For more information, see the lock documentation. 2. Press the bezel release latch (callout 1), and then pivot the bezel open (callout 2). 3. Release the right side of the bezel from the front panel. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 36: Power Down The Server

    : One person to support the server weight, and the other to slide the server out of the rack. Before you perform this procedure, review the: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 37 For a server that has quick-release chassis ears , do the following: a. Open the chassis ear latch (callout 1). b. Loosen the shipping screws (callout 2). c. Slide the server out of the rack until the rail-release latches are engaged (callout 3). HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 38: Remove The Access Panel

    Press and hold the protruding surface of the server rail-release latches (callout 1). b. Pull the server from the rack (callout 2). 6. Place the server on a flat, level work surface. Remove the access panel Remove the access panel Prerequisites Prerequisites HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 39: Remove The Processor Air Baffle

    To disengage the access panel from the chassis, press the release button and pull up the latch (callouts 2 and 3). c. Lift the access panel (callout 4). Remove the processor air baffle Remove the processor air baffle HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 40 About this task About this task WARNING: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Procedure Procedure HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 41: Install The Processor Air Baffle

    About this task About this task The air baffle part (P48355-B21) is required when a processor that has a TDP ≥ 95 W is installed. Procedure Procedure Install the processor air baffle. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 42 Align the notches on the riser cage with the spools on the rear panel (callout 1). b. Carefully press the riser down on its system board connector (callout 2). Make sure that the riser board is firmly seated. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 43: Install The Access Panel

    1. With access panel latch open, insert the guide pin on the chassis through the hole on the access panel latch. 2. Close the access panel latch. The access panel slides to a closed position. 3. Lock the access panel latch. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 44: Install The Server Into The Rack

    1. Install the server into the rack: a. Insert the sliding rails into the rack mounting rails (callout 1). b. Slide the server into the rack until the chassis ears are engaged with the rack columns (callout 2). HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 45 For a server that has thumbscrew ears, tighten the captive thumbscrews. For a server that has quick-release chassis ears , open the latches (callout 1), and then tighten the shipping screws (callout 2). HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 46: Power Up The Server

    This chapter provides instructions for installing supported hardware options. To ensure proper server deployment and operation, Hewlett Packard Enterprise recommends installing only HPE‑validated hardware options. To see the list of validated options for this server, see the product QuickSpecs on the HPE ProLiant DL20 Gen10 Plus Server website: https://www.hpe.com/servers/dl20-gen10-plus https://www.hpe.com/servers/dl20-gen10-plus...
  • Page 47 Lock (for HPE Trusted Supply Chain servers) Server serial number and the product ID iLO-related data—Use the iLO backup and restore function. For more information, see the iLO user guide (https://www.hpe.com/support/ilo5 https://www.hpe.com/support/ilo5). iLO license HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 48 The illustrations used in this procedure show an icon on the upper right corner of the image. This icon indicates the rack type for which the action illustrated in the image is valid. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 49 2. Locate the orientation markers on the mounting rails. The front end of the rails is marked as FRONT LEFT FRONT LEFT or FRONT RIGHT FRONT RIGHT. The other end of the rails is marked as REAR REAR. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 50 4. To install the mounting rails in a round–hole or square–hole rack, insert the pins on the mounting flanges into the rack column holes. 5. To install the mounting rails in a threaded–hole rack, do the following: a. Remove the pins and washers from the mounting rails. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 51 Position the holes on the mounting flanges against the threaded holes on the rack column (callout 1). c. Install the rack mounting screws (callout 2). HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 52: Installing The Server Into The Rack

    1. Install the server into the rack: a. Insert the sliding rails into the rack mounting rails (callout 1). b. Slide the server into the rack until the chassis ears are engaged with the rack columns (callout 2). HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 53: Installing The Rack Rail Hook-And-Loop Strap

    Procedure Procedure 1. Attach the strap carabiner to the rack mounting rail. 2. Bundle the rear panel power cords and peripheral cables, and then wrap the strap around the cables. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 54 Slide the server in and out of the rack to verify that there is no risk of accidental disconnection of the peripheral cables and power cords. 4. Secure the server on the rack, do one of the following: For a server that has thumbscrew ears, tighten the captive thumbscrews. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 55 5. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 6. Power up the server. Results Results This installation is complete. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 56: Drive Options

    Install an HPE type-a modular (AROC) or type-p PCIe plug-in storage controller option to support hardware RAID. Subtopics Subtopics Drive installation guidelines Drive installation guidelines Installing a non-hot-plug LFF SATA drive Installing a non-hot-plug LFF SATA drive HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 57: Drive Installation Guidelines

    Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Disconnect all peripheral cables from the server. 5. Remove the server from the rack . HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 58 8. Remove the correct number of screws from the drive cage. Each drive requires four screws. 9. If a non-hot-plug drive is already installed, disconnect the drive cables . 10. Remove the non-hot-plug drive cage. 11. Install the non-hot-plug drive. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 59 17. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 18. Power up the server. 19. If removed, install the front bezel . HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 60 Procedure 1. If installed, remove the front bezel . 2. Remove the drive blank. Retain the blank for future use. LFF drive blank SFF drive blank 3. Prepare the drive. LFF drive HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 61 SFF drive 4. Install the drive. LFF drive SFF drive 5. Determine the status of the drive from the drive LED definitions . HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 62: Power Supply Options

    To ensure access to all available features, all power supplies in the same server should have the same output and efficiency ratings. Verify that all power supplies have the same part number and label color. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 63: Installing An Ac Power Supply

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure 1. If installed, open the cable management arm. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 64 2. If you are installing a power supply in the power supply bay 2, remove the power supply blank. Retain the blank for future use. 3. Immediately slide the power supply into the bay until it clicks into place. 4. Connect the power cord to the power supply. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 65 Connect each power cord to the server. b. Connect each power cord to the power source. 7. Make sure that the power supply LED is green. 8. If installed, close the cable management arm. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 66: Installing A Dc Power Supply

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure Procedure HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 67 1. Remove the ring tongue. 2. Crimp the ring tongue to the ground cable from the -48 V DC power source. 3. Remove the terminal block connector. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 68 5. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the -48 V wire and the return wire. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 69 6. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb‑in) of torque. 7. Insert the return wire into the right side of the connector, and then tighten the screw to 1.3 N m (10 lb-in) of torque. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 70 Secure the power cord, wires, and cables with the strain relief strap. Roll the extra length of the strap around the power supply handle. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 71 10. If you are installing a power supply in the power supply bay 2, remove the power supply blank. Retain the blank for future use. 11. Immediately slide the power supply into the bay until it clicks into place. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 72: Installing A Transceiver

    Be sure to validate or reconfigure port settings as required. Installing a transceiver Installing a transceiver Prerequisites Prerequisites Before installing a transceiver option, review the following: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 73 SAS, SATA, or U.3 NVMe drives . CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices. To prevent damage, observe antistatic precautions. Procedure Procedure HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 74 9. Install the 2 SFF hot-plug drive cage: a. Slide the drive cage into the media bay (callout 1). b. Secure the drive cage with the screws removed in step 8-a (callout 2). HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 75: Optical Drive Option

    Installing an optical drive in the SFF drive chassis Installing an optical drive in the SFF drive chassis Installing an optical drive in the LFF drive chassis Installing an optical drive in the LFF drive chassis HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 76 5. Remove the server from the rack . 6. Place the server on a flat, level work surface. 7. Remove the access panel . 8. Remove the optical drive blank. 9. Install the optical drive bracket. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 77 14. Connect all peripheral cables to the server. 15. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 16. Power up the server. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 78 Remove the media bay blank screws (callout 1). b. Disengage the media bay blank (callout 2). c. Remove the media bay blank (callout 3). Retain the blank and its screws for future use. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 79 9. Remove the optical drive blank. 10. Install the optical drive bracket. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 80 11. Install the optical drive in the optical drive cage. 12. Install the optical drive cage in the media bay. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 81: Memory Option

    19. If removed, install the front bezel . Results Results This installation is complete. Memory option Memory option The server has four DIMM slots supporting DDR4 UDIMM with ECC. Non-ECC UDIMM is not supported . HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 82: Dimm Population Information

    To align and seat the DIMM, use two fingers to hold the DIMM along the side edges. To seat the DIMM, use two fingers to apply gentle pressure along the top of the DIMM. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 83: Installing A Dimm

    The DIMM slots are structured to ensure proper installation. If you try to insert a DIMM but it does not fit easily into the slot, you might have positioned it incorrectly. Reverse the orientation of the DIMM and insert it again. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 84 PCIe4 x8/x8 riser—Supports standard expansion options. PCIe4 x4/x16 riser—Supports high-power expansion options. For more information on the riser slots, see Riser board components . Subtopics Subtopics Installing a riser option Installing a riser option HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 85 Align the notches on the riser cage with the spools on the rear panel (callout 1). b. Carefully press the riser down on its system board connector (callout 2). Make sure that the riser board is firmly seated. 9. Install the access panel . HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 86: Storage Controller Options

    Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up. 2. If the server firmware is not the latest revision, update the firmware. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 87 Press the area of the controller board marked as PRESS TO INSTALL to ensure that the board is firmly seated in the slot (callout 2). c. Tighten the controller board thumbscrews (callout 3). HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 88 Before you perform this procedure, make sure that you have the following items available: Compatible controller cable option T-10 Torx screwdriver Phillips No. 1 screwdriver—This tool is required only if you plan to replace the default bracket on the storage controller. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 89 8. To install a storage controller in the riser slot 1, do the following: a. If installed, remove the full-height bracket from the storage controller. Retain the bracket and screws for future use. b. Install the low-profile bracket on the storage controller. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 90 Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank for future use. d. Install the storage controller. Make sure that the controller is seated firmly in the slot. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 91 Connect each power cord to the power source. 17. Power up the server. 18. Update the server firmware if they are not the latest revision . 19. Configure the controller . Results Results This installation is complete. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 92 Make sure that a compatible type-p storage controller is installed . Make sure that you have the storage controller backup power cable that ships with the storage controller. About this task About this task HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 93 8. Connect the storage controller backup power cable . 9. Install the access panel . 10. Install the server into the rack . 11. Connect all peripheral cables to the server. 12. Connect the power cords: HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 94: Installing An Expansion Card

    Install a storage controller with external cabling in either riser slot 1 or 2. Populate the riser slot 1 first. Accelerator: A Flexible Slot power supply is required for accelerator installation . Installing an expansion card Installing an expansion card Prerequisites Prerequisites Observer the Riser board components . HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 95 10. To install an expansion card in the riser slot 1, do the following: a. If installed, remove the full-height bracket from the expansion card. Retain the bracket and screws for future use. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 96 Install the low-profile bracket on the expansion card. c. Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank for future use. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 97 Remove the riser slot screw (callout 1) and slot blank (callout 2). Retain the slot blank for future use. b. Install the expansion card. Make sure that the expansion card is seated firmly in the slot. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 98 To enable use of use native inbox NVMe drivers, make sure that the server is set to UEFI boot mode. Before you perform this procedure, make sure that you have the following items available: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 99 1. Remove the liner from the thermal interface pad. 2. Insert the SSD into the M.2 slot at a 45° angle. 3. Carefully press the SSD down to the horizontal position. 4. Close the retaining latch. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 100 12. To install the boot device in the riser slot 1, do the following: a. If installed, remove the full-height bracket from the boot device. b. Install the low-profile bracket on the boot device. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 101 Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank for future use. d. Install the boot device. Make sure that the boot device is seated firmly in the slot. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 102 After the OS installation completes, the system automatically copies the operating system to the second, mirrored drive on the boot device. 21. Proceed with normal system setup and operation. Installing the M.2 SATA SSD enablement option Installing the M.2 SATA SSD enablement option HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 103 4. If you are installing a second SSD, repeat steps 1–3 on the SSD port 2. Installing the M.2 SATA SSD add-in card Installing the M.2 SATA SSD add-in card 5. Power down the server. 6. Remove all power: HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 104 12. To install the add-in card in the riser slot 1, do the following: a. If installed, remove the full-height bracket from the add-in card. Retain the bracket and screws for future use. b. Install the low-profile bracket on the add-in card. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 105 Open the riser slot bracket (callouts 1 and 2) and remove the slot blank (callout 3). Retain the slot blank for future use. d. Install the add-in card. Make sure that the add-in card is seated firmly in the slot. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 106 22. To configure the M.2 SSDs, see the OS-specific Intel VROC user guide. Results Results This installation is complete. Installing the M.2 SSD pass-through card option Installing the M.2 SSD pass-through card option HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 107 1. If you are installing M.2 2280 SSD on the pass-through card slot 1: a. Remove the SSD mounting screw (callout 1) and the hex screw (callout 2) from the 22110 standoff. b. Install the hex screw on the 2280 standoff. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 108 Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 8. Disconnect all peripheral cables from the server. 9. Remove the server from the rack . HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 109 With the retaining latch in the open position, insert the spool on the side of the chassis through the notch on the card bracket (callout b. Slide the pass-through card towards the rear panel (callout 2). c. Close the retaining latch (callout 3). 14. Install the M.2 SSD air baffle. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 110: Installing The Chassis Intrusion Detection Switch

    4. Remove the server from the rack . 5. Place the server on a flat, level work surface. 6. Remove the access panel . 7. Disconnect following cables from the system board: HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 111: Serial Port Option

    To view a log of intrusion events, use the iLO web interface to access the IML or the iLO event log. For more information, see the iLO user guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs). Serial port option Serial port option HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 112 8. Remove the serial port blank: a. Detach the right side of the blank (callout 1). b. Repeat step a on the left side to remove the blank (callout 2). Retain the blank for future use. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 113 From the boot screen, press F9 F9 to access the UEFI System Utilities. b. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > System Options > Serial Port HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 114: Internal Usb Device Option

    7. If an expansion card is installed in the riser slot 2, remove the riser cage. 8. Locate the internal USB port. 9. Plug in the USB device into the USB port. HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 115 M.2 SSD pass-through card cabling M.2 SSD pass-through card cabling Fan cabling Fan cabling Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling Serial port cabling Serial port cabling Power supply cabling Power supply cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 116: Cabling Guidelines

    Grip the body of the cable connector. Do not pull on the cable itself because this action can damage the internal wires of the cable or the pins on the port. If a cable does not disconnect easily, check for any release latch that must be pressed to disconnect the cable. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 117: Internal Cabling Management

    Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Internal cabling management Internal cabling management HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 118: Storage Controller Cabling

    Storage controller backup power cabling Storage controller cabling Storage controller cabling Subtopics Subtopics 2 LFF non-hot-plug drive cabling 2 LFF non-hot-plug drive cabling 2 LFF hot-plug drive cabling 2 LFF hot-plug drive cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 119: Lff Non-Hot-Plug Drive Cabling

    Color Description Description Orange Mini-SAS cable Blue Drive power cable 2 LFF hot-plug drive cabling 2 LFF hot-plug drive cabling 2 LFF drive: Onboard SATA cabling 2 LFF drive: Onboard SATA cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 120 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 2 LFF drive: Type-a controller cabling 2 LFF drive: Type-a controller cabling Color Color Description Description Orange Mini-SAS cable Blue Drive power Y-cable HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 121: Sff Hot-Plug Drive Cabling

    The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 SFF hot-plug drive cabling 4 SFF hot-plug drive cabling 4 SFF drive: Onboard SATA cabling 4 SFF drive: Onboard SATA cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 122 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 SFF drive: Type-a controller cabling 4 SFF drive: Type-a controller cabling Color Color Description Description Orange Mini-SAS cable Blue Drive power Y-cable HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 123 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF hot-plug drive cabling 4 + 2 SFF hot-plug drive cabling 4 + 2 SFF drive: Onboard SATA cabling 4 + 2 SFF drive: Onboard SATA cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 124 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF drive: Type-a controller cabling 4 + 2 SFF drive: Type-a controller cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 125 4 + 2 SFF hot-plug drive with tri-mode controller cabling 4 + 2 SFF drive: Onboard SATA with tri-mode type-a controller cabling 4 + 2 SFF drive: Onboard SATA with tri-mode type-a controller cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 126 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF drive: Onboard SATA with tri-mode type-p controller cabling 4 + 2 SFF drive: Onboard SATA with tri-mode type-p controller cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 127 The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. 4 + 2 SFF drive: Tri-mode type-p controller cabling 4 + 2 SFF drive: Tri-mode type-p controller cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 128 2 SFF drive SlimSAS cable Pink 2 SFF drive power cable The P2 connector (gray in the illustration) of this cable connects to the optical drive power-SATA Y-cable. Energy pack cabling Energy pack cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 129: Storage Controller Backup Power Cabling

    The location of the storage controller backup power connector on the controller Use the following diagrams for reference only. Storage controller backup power cabling from the riser slot 1 Storage controller backup power cabling from the riser slot 1 HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 130: Optical Drive Cabling

    Optical drive cabling in the LFF non-hot-plug drive configuration Optical drive cabling in the LFF non-hot-plug drive configuration Color Color Description Description Orange Optical drive SATA-power Y-cable Blue 2 LFF non-hot plug drive power-Y cable HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 131 Optical drive cabling in the SFF hot-plug drive configuration Optical drive cabling in the SFF hot-plug drive configuration Color Color Description Description Orange Optical drive SATA-power Y-cable Blue 4 SFF drive power-Y cable HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 132 M.2 SATA SSD 1 cable Blue M.2 SATA SSD 2 cable M.2 SATA SSD add-in card cabling from the riser slot 2 M.2 SATA SSD add-in card cabling from the riser slot 2 HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 133: Fan Cabling

    M.2 SATA SSD 2 cable M.2 SSD pass-through card cabling M.2 SSD pass-through card cabling Color Color Description Description Orange M.2 SSD SlimSAS cable Blue M.2 SSD power-sideband cable Fan cabling Fan cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 134 Color Color Description Description Orange Fan 1 cable Blue Fan 2 cable Gold Fan 3 cable Chassis intrusion detection switch cabling Chassis intrusion detection switch cabling HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 135: Serial Port Cabling

    Serial port cabling Power supply cabling Power supply cabling Non-hot-plug power supply cabling Non-hot-plug power supply cabling Color Color Description Description Orange 14-pin power supply cable Blue ATX power supply sideband cable HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 136: Configuration Resources

    Deploying an OS Deploying an OS Configuring security Configuring security Optimizing the server Optimizing the server Server management Server management Managing Linux-based high performance compute clusters Managing Linux-based high performance compute clusters HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 137: Updating Firmware Or System Rom

    Enable policy-based management of server or server group firmware for distributed server infrastructure https://www.hpe.com/info/com-docs https://www.hpe.com/info/com-docs Monitor server compliance with a configured firmware baseline Receive automatic iLO firmware updates Receive baseline update alerts Configuring the server Configuring the server HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 138 For servers running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information about using HPE OneView and iLO to manage the same server, see the iLO user guide at https://www.hpe.com/support/ilo5 https://www.hpe.com/support/ilo5. Configuring storage controllers Configuring storage controllers HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 139: Configuring Security

    Gen10 Plus Servers and HPE Synergy https://www.hpe.com/support/UEFIGen10-UG-en https://www.hpe.com/support/UEFIGen10-UG-en Deploy an OS using iLO virtual media iLO user guide https://www.hpe.com/support/ilo5 https://www.hpe.com/support/ilo5 Deploy an OS using Intelligent Provisioning Intelligent Provisioning user guide https://www.hpe.com/info/intelligentprovisioning/docs https://www.hpe.com/info/intelligentprovisioning/docs Configuring security Configuring security HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 140: Server Management

    Multiple servers HPE OneView https://www.hpe.com/support/oneview-docs https://www.hpe.com/support/oneview-docs Single or multiple servers HPE GreenLake for Compute Ops Management https://www.hpe.com/info/com-docs https://www.hpe.com/info/com-docs Managing Linux-based high performance compute clusters Managing Linux-based high performance compute clusters HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 141: Nmi Functionality

    IML messages and associated troubleshooting information to resolve critical and cautionary IML events. To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website Hewlett Packard Enterprise website . System battery replacement System battery replacement HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 142: System Battery Information

    8. Disconnect the system cables blocking access to the system battery. 9. Remove the system battery: a. Use a small flat-bladed, nonconductive tool to press the battery latch (callout 1). b. Remove the system battery from the socket (callout 2). HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 143 15. Connect the power cords: a. Connect each power cord to the server. b. Connect each power cord to the power source. 16. Power up the server. 17. Properly dispose of the old battery. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 144: Safety, Warranty, And Regulatory Information

    Local representative information Russian: Local representative information Russian: Russia Russia ООО "Хьюлетт Паккард Энтерпрайз", Российская Федерация, 125171, г. Москва, Ленинградское шоссе, 16А, стр.3, Телефон: +7 499 403 4248 Факс: +7 499 403 4677 HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 145: Turkey Rohs Material Content Declaration

    To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 146: Environmental Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3,050 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website. HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 147: Mechanical Specifications

    HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply ATX 290 W Non-hot-plug Power Supply (92% efficiency) ATX 290 W Non-hot-plug Power Supply (92% efficiency) HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 148 No less than 87.2% at 20% load No less than 80.8% at 10% load Power supply output Power supply output — Rated steady-state power 290 W Maximum peak power 366 W Rated output power 290 W HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 149 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 150 800 W at 240 VDC input for China only HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply HPE ProLiant DL20 Gen10 Plus Server User Guide...
  • Page 151 Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. Websites Websites General websites General websites Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 152: Support And Other Resources

    Product white papers and analyst reports https://www.hpe.com/us/en/resource-library https://www.hpe.com/us/en/resource-library For additional websites, see Support and other resources. Product websites Product websites HPE ProLiant DL20 Gen10 Plus Server product page https://www.hpe.com/servers/dl20-gen10-plus https://www.hpe.com/servers/dl20-gen10-plus HPE ProLiant DL20 Gen10 Plus Server user documents https://www.hpe.com/info/dl20gen10plus-docs https://www.hpe.com/info/dl20gen10plus-docs...

  • Page 153: Accessing Updates

    If your product includes additional remote support details, use search to locate that information. HPE Get Connected https://www.hpe.com/services/getconnected https://www.hpe.com/services/getconnected HPE Tech Care Service https://www.hpe.com/services/techcare https://www.hpe.com/services/techcare HPE Complete Care HPE ProLiant DL20 Gen10 Plus Server User Guide...

  • Page 154: Documentation Feedback

    Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. HPE ProLiant DL20 Gen10 Plus Server User Guide...

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