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HP Enterprise ProLiant DL20 Gen9 User Manual

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HPE ProLiant DL20 Gen9 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 826318-003a
Published: June 2017
Edition: 4

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  • Page 1 HPE ProLiant DL20 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2016, 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    Contents Component identification................7 Front panel components........................7 Serial label pull tab information......................8 Front panel LEDs and buttons......................9 Power fault LEDs........................10 Rear panel components........................10 Rear panel LEDs..........................11 PCIe riser board slot definitions......................12 System board components........................13 DIMM slot locations........................ 14 System maintenance switch....................
  • Page 4 Hardware options installation..............38 Introduction............................38 Installing a security bezel option......................38 Drive options............................38 Drive installation guidelines....................38 Installing a non-hot-plug drive....................39 Installing a hot-plug drive......................40 Drive cable options..........................41 Two-bay LFF Smart Array Controller Mini-SAS cable option..........41 Four-bay SFF Smart Array Controller Mini-SAS cable option..........45 Storage controller options........................48 Installing the storage controller and FBWC module options...........48 Installing a Smart Storage Battery option................
  • Page 5 Software and configuration utilities............94 Server mode............................94 Product QuickSpecs.......................... 94 HPE iLO.............................94 Active Health System......................95 iLO RESTful API support......................95 Integrated Management Log....................95 HPE Insight Remote Support....................95 HPE Insight Remote Support central connect............. 96 HPE Insight Online direct connect................96 Insight Online.......................
  • Page 6 Replacing the system battery..............108 Warranty and regulatory information.............110 Warranty information........................110 Regulatory information........................110 Safety and regulatory compliance..................110 Belarus Kazakhstan Russia marking..................110 Turkey RoHS material content declaration................111 Ukraine RoHS material content declaration................111 Specifications...................112 Environmental specifications......................112 Mechanical specifications........................ 112 Power supply specifications......................112 Support and other resources..............114 Accessing Hewlett Packard Enterprise Support................

  • Page 7: Component Identification

    Component identification Front panel components • Two-bay LFF non-hot-plug drive model Item Description Optical drive (optional) Serial label pull tab USB 2.0 connectors Drive bays • Two-bay LFF hot-plug drive model Component identification...

  • Page 8: Serial Label Pull Tab Information

    Item Description Optical drive (optional) Serial label pull tab USB 2.0 connectors Drive bays • Four-bay SFF hot-plug drive model Item Description Optical drive (optional) Serial label pull tab USB 2.0 connectors Drive bays Serial label pull tab information The horizontally-oriented node serial number and iLO label pull tab is located on the rear node panel. The following server labels are attached to this pull tab: •...

  • Page 9: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status NIC status LED Solid green = Link to network Flashing green (1 flash per second) = Network active Off = No network activity Health LED Solid green = Normal Flashing green (1 flash per second) = iLO is rebooting Flashing amber = System degraded Flashing red = System critical UID button/LED...

  • Page 10: Power Fault Leds

    Item Description Status If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status. For more information, see "'Integrated Management Log."' Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected.

  • Page 11: Rear Panel Leds

    Item Description NIC connector 2 Video connector NIC connector 1/iLO management connector USB 3.0 connectors (2) Rear panel LEDs Item Description Status NIC link LED Green = Network link Off = No network link NIC activity LED Solid green = Link to network Flashing green = Network active Off = No network activity Table Continued...

  • Page 12: Pcie Riser Board Slot Definitions

    Item Description Status UID LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated • 8 flashes per second = iLO manual reboot sequence in progress •...

  • Page 13: System Board Components

    System board components Item Description PCIe riser connector* Trusted module connector microSD slot Processor Fan connector 2 Fan connector 1 System battery Front I/O connector 14-pin power connector 4-pin power connector 8-pin power connector Power supply sideband signal connector Smart Storage Battery connector SATA connector for M.2 SSD/optical drive Storage backup power connector Mini-SAS connector...

  • Page 14: Dimm Slot Locations

    * For more information on the riser board slots supported by the onboard PCI riser conectors, see "PCIe riser board slot definitions." DIMM slot locations The arrow points to the front of the server. System maintenance switch Position Default Function Off = iLO security is enabled.

  • Page 15: Nmi Functionality

    Position Default Function — Reserved — Reserved — Reserved — Reserved To access the redundant ROM, set S1, S5, and S6 to On. When system maintenance switch S6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.
  • Page 16 • Two-bay LFF hot-plug drive model • Four-bay SFF hot-plug drive model Component identification...

  • Page 17: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity. No drive activity. Do not remove Solid white Do not remove the drive.

  • Page 18: Fan Locations

    Item Status Definition Flashing amber/green The drive is a member of one or more logical drives and predicts the drive will fail. Flashing amber The drive is not configured and predicts the drive will fail. Solid amber The drive has failed. The drive is not configured by a RAID controller.

  • Page 19: Operations

    Operations Removing the security bezel To access the front panel components, unlock and remove the security bezel. Powering up the server Procedure 1. To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.

  • Page 20: Extending The Server From The Rack

    Before proceeding, verify that the server is in standby mode by observing that the system power LED is amber. Extending the server from the rack CAUTION: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
  • Page 21 After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. Do one of the following: • In a server that uses thumbscrew rack ears, tighten the captive thumbscrews. •...

  • Page 22: Removing The Server From The Rack

    Removing the server from the rack WARNING: The server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened.

  • Page 23: Installing The Access Panel

    • Extend the server from the rack. • Remove the server from the rack. 5. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch. 6. Open the locking latch. The access panel slides back, releasing it from the chassis. 7.

  • Page 24: Removing The Pci Riser Cage

    The access panel slides to a closed position. 4. Use a T-15 Torx screw driver to tighten the access panel latch screw. Removing the PCI riser cage WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 25: Installing The Pci Riser Cage

    Retain the cage for future use. Installing the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage. Procedure 1. If cabled expansion boards are installed on the PCI riser cage, connect all necessary internal cabling to the expansion boards.

  • Page 26: Removing The Air Baffle

    • Slide the server into the rack. • Install the server into the rack. 5. Power up the server. Removing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
  • Page 27 Procedure 1. Install the air baffle. 2. Install the access panel. 3. Do one of the following: • Slide the server into the rack. • Install the server into the rack. 4. Power up the server. Operations...

  • Page 28: Setup

    Setup Optional service Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 29: Temperature Requirements

    CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.

  • Page 30: Electrical Grounding Requirements

    When installing more than one server, you might need to use additional power distribution devices to safely provide power to all devices. Observe the following guidelines: • Balance the server power load between available AC supply branch circuits. • Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating. •...

  • Page 31: Rack Warnings

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access open or removed.

  • Page 32: Installing Hardware Options

    In addition to the supplied items, you might need: • Operating system or application software • Hardware options • Screwdriver Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation." Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit.
  • Page 33 b. Connect the power cord to the server. c. Press the top part of the clip, then pull the clip open. d. Position the power cord inside the clip, and then close the clip. e. Slide the clip forward until it is flush against the edge of the power cord plug. Setup...
  • Page 34 4. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the enclosure, secure the power cord in the strain relief strap attached to the power input module handle: a.

  • Page 35: Installing The Rack Rail Hook-And-Loop Strap

    5. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 6.

  • Page 36: Installing The Operating System

    When multiple hook-and-loop straps are used in the same rack, stagger the strap location, so that the straps are adjacent to each other when viewed from top to bottom. This positioning will enable the rack rail to slide easily in and out of the rack. Installing the operating system This ProLiant server does not ship with provisioning media.

  • Page 37: Selecting Boot Options In Uefi Boot Mode

    Selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure 1. Press the Power On/Standby button. 2. During the initial boot: • To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST screen to enter the UEFI System Utilities screen.

  • Page 38: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 39: Installing A Non-Hot-Plug Drive

    • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number. • All drives grouped into the same drive array must meet the following criteria: ◦...

  • Page 40: Installing A Hot-Plug Drive

    Install the drive. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server. 11. If removed, install the security bezel. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website.

  • Page 41: Drive Cable Options

    3. Prepare the drive. 4. Install the drive. 5. Determine the status of the drive from the drive LED definitions. 6. If removed, install the security bezel. To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website.
  • Page 42 Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Disconnect the existing Mini-SAS cables from the system board and the drive backplane.
  • Page 43 b. If you are planning to install the FBWC, install it now. c. Install the Smart Array controller in slot 2. 10. Connect the Mini-SAS cable to the Smart Array controller. 11. Align the PCI riser board with the corresponding connector on the system board, then press down on the riser cage.
  • Page 44 NOTE: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 12. Connect the Mini-SAS cable to the drive backplane. 13. Install the access panel. 14.

  • Page 45: Four-Bay Sff Smart Array Controller Mini-Sas Cable Option

    Four-bay SFF Smart Array Controller Mini-SAS cable option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website. Procedure If installed, remove the security bezel. Power down the server. Remove all power: a.
  • Page 46 b. If you are planning to install the FBWC, install it now. c. Install the Smart Array controller in slot 2. 10. Connect the Mini-SAS cable to the Smart Array controller. 11. Align the PCI riser board with the corresponding connector on the system board, then press down on the riser cage.
  • Page 47 NOTE: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 12. Connect the Mini-SAS cable to the drive backplane. 13. Install the access panel. 14.

  • Page 48: Storage Controller Options

    Storage controller options The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is supported in UEFI Boot Mode only. For more information about the controller and its features, see the HPE Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website. Upgrade options exist for an integrated array controller.
  • Page 49 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the PCI riser cage.
  • Page 50 Install the Smart Array controller in slot 2. Connect all necessary internal cables to the storage controller. For internal drive cabling information, see "Storage cabling." 10. Install the PCI riser cage. 11. Connect the other end of the storage controller cables to the drive backplane. For internal drive cabling information, "Storage cabling."...

  • Page 51: Installing A Smart Storage Battery Option

    Installing a Smart Storage Battery option For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up.
  • Page 52 Install the Smart Storage Battery, then connect the battery cable to the system board connector. 10. Install the air baffle. 11. Install the access panel. 12. Do one of the following: • Slide the server into the rack. • Install the server into the rack. 13.

  • Page 53: Ssd Sata Cable And Optical Drive Extension Power Cable Option

    M.2 SSD SATA cable and optical drive extension power cable option Installing one M.2 SSD and one optical drive For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website. Procedure If installed, remove the security bezel.
  • Page 54 Connect and route the cables: a. Connect the cable assembly from the optical drive option kit to the rear of the optical drive. b. Connect the power cable to the optical drive extension power cable. c. Connect the extension cable and the SATA cable to the system board. •...
  • Page 55 Remove the PCI riser cage. 10. Select the appropriate PCIe slot to install the M.2 SSD enablement board and remove the PCIe blank. • Slot 1 • Slot 2 11. If installing the M.2 SSD enablement board in slot 1, do the following: a.
  • Page 56 b. Install the low-profile bracket on the M.2 SSD enablement board. 12. Install the M.2 SSD enablement board into the PCI riser cage and then connect the SATA cable to the enablement board. • Slot 1 Hardware options installation...
  • Page 57 • Slot 2 13. Install the PCI riser cage. 14. Connect the SATA cable to the SATA connector on the system board. 15. Based on the riser cage configuration, route the M.2 SSD SATA cable in the following ways: • Two-bay LFF configuration ◦...
  • Page 58 ◦ Slot 2 of the two-slot PCI riser cage assembly • Four-bay SFF configuration ◦ Slot 2 of the FlexibleLOM riser cage assembly Hardware options installation...
  • Page 59 ◦ Slot 1 of the two-slot PCI riser cage assembly ◦ Slot 2 of the two-slot PCI riser cage assembly Hardware options installation...

  • Page 60: Installing Two M.2 Ssds

    16. Install the access panel. 17. Do one of the following: • Slide the server into the rack. • Install the server into the rack. 18. Connect each power cord to the server. 19. Connect each power cord to the power source. 20.
  • Page 61 • Slot 2 If installing the M.2 SSD enablement board in slot 1, do the following: a. Remove the full-height bracket from the M.2 SSD enablement board. b. Install the low-profile bracket on the M.2 SSD enablement board. Hardware options installation...
  • Page 62 Install the M.2 SSD enablement board into the PCI riser cage and then connect the SATA cable to the enablement board. • Slot 1 • Slot 2 10. Install the PCI riser cage. 11. Connect the SATA cable to the SATA connector on the system board. 12.
  • Page 63 ◦ Slot 2 of the FlexibleLOM riser cage assembly ◦ Slot 1 of the two-slot PCI riser cage assembly ◦ Slot 2 of the two-slot PCI riser cage assembly Hardware options installation...
  • Page 64 • Four-bay SFF configuration ◦ Slot 2 of the FlexibleLOM riser cage assembly ◦ Slot 1 of the two-slot PCI riser cage assembly Hardware options installation...

  • Page 65: Memory Options

    ◦ Slot 2 of the two-slot PCI riser cage assembly 13. Install the access panel. 14. Do one of the following: • Slide the server into the rack. • Install the server into the rack. 15. Connect each power cord to the server. 16.
  • Page 66 • Intel Xeon E3-1200 v5 processors • 3.30-GHz Intel Pentium G4400 processor and 3.50-GHz Intel Pentium G4500 processor • 3.70-GHz Intel Core i3-6100 processor and 3.80-GHz Intel Core i3-6300 processor The following processors are optimized for single-rank and dual-rank PC4-2400T (DDR4-2400) UDIMMs operating at up to 2400 MT/s: •...

  • Page 67: Memory Subsystem Architecture

    Maximum memory capacity is a function of DIMM capacity, number of installed DIMMs, and memory type. Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500 processor, 3.70-GHz Intel Core I3-6100 processor, or 3.80-GHz Intel Core i3-6300 processor: DIMM type DIMM rank Maximm capacitiy...

  • Page 68: Dimm Identification

    LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster operation. This allows higher memory operating speed compared to quad-rank RDIMMs. DIMM identification To determine DIMM characteristics, see the label attached to the DIMM and the following illustration and table.

  • Page 69: Memory Configurations

    Memory configurations To optimize server availability, the server supports Advanced ECC AMP mode: • Advanced ECC — Provides up to 4-bit error correction. This mode is the default option for this server. Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode.

  • Page 70: Installing A Dimm

    Installing a DIMM Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack.
  • Page 71 Procedure If installed, remove the security bezel. Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack. •...

  • Page 72: Installing A Flexiblelom Riser Cage Assembly

    14. Power up the server. 15. If removed, install the security bezel. Installing a FlexibleLOM riser cage assembly For more information on the riser board slot specifications, see "PCIe riser board slot definitions." For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website.

  • Page 73: Installing A Redundant Power Supply Option

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 10. Install the access panel. 11. Do one of the following: • Slide the server into the rack.
  • Page 74 • Extend the server from the rack. • Remove the server from the rack. Remove the access panel. Remove the air baffle. If installed, remove the Smart Storage Battery. Remove the Smart Storage Battery holders. a. Access the bottom of the chassis and push in latch of each holder. b.
  • Page 75 10. Remove the existing power supply. 11. Install a hot-plug power input module into power supply bay 1. 12. Install the RPS backplane in the server. Hardware options installation...
  • Page 76 13. Connect the adapter cables. 14. If you intend to enable power redundancy in the server, install a second power input module in the power supply bay 2: a. Remove the power supply blank. Hardware options installation...
  • Page 77 b. Install a hot-plug power input module into power supply bay 2. 15. To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power input module handle: a.

  • Page 78: Trusted Platform Module Option

    16. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 17.

  • Page 79: Installing A Trusted Platform Module Board

    CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access. When installing or replacing TPM, observer the following guidelines: • Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. •...

  • Page 80: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage. 10. Install the access panel. 11. Do one of the following: • Slide the server into the rack. • Install the server into the rack. 12.

  • Page 81: Enabling The Trusted Platform Module

    • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2.

  • Page 82: Cabling

    Cabling Cabling overview This section provides guidelines to help make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, see the white paper on high-density deployment at the Hewlett Packard Enterprise website. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 83: Two-Bay Lff Hot-Plug Drive Cabling

    Two-bay LFF hot-plug drive cabling Item Description Mini-SAS cable Drive power cable Four-bay SFF hot-plug drive cabling Item Description Mini-SAS cable Drive power cable M.2 SSD cabling • Single M.2 SSD SATA cabling Two-bay LFF hot-plug drive cabling...
  • Page 84 NOTE: M.2 SSD cabling is the same for both LFF and SFF configurations. ◦ Slot 2 of the FlexibleLOM riser cage assembly ◦ Slot 1 of the two-slot PCI riser cage assembly ◦ Slot 2 of the two-slot PCI riser cage assembly Cabling...
  • Page 85 • Dual M.2 SSD SATA cabling NOTE: M.2 SSD cabling is the same for both LFF and SFF configurations. ◦ Slot 2 of the FlexibleLOM riser cage assembly Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable ◦...

  • Page 86: Fbwc Cabling

    Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable ◦ Slot 2 of the two-slot PCI riser cage assembly Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable FBWC cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when a Smart Array P-Series controller is installed.

  • Page 87: Smart Storage Battery Cabling

    Smart Storage Battery cabling H240 Hot Bust Adapter cabling • Two-bay LFF hot-plug configuration Smart Storage Battery cabling...
  • Page 88 • Four-bay SFF hot-plug configuration • Two-bay LFF non-hot-plug configuration Cabling...

  • Page 89: P440 Smart Array Controller Cabling

    P440 Smart Array Controller cabling • Two-bay LFF hot-plug drive configuration • Four-bay SFF hot-plug drive configuration P440 Smart Array Controller cabling...

  • Page 90: Optical Drive Cabling

    Optical drive cabling • Two-bay LFF configuration • Four-bay SFF configuration Optical drive cabling...

  • Page 91: Fan Cabling

    Item Description SATA cable Power cable 4-pin to 4-pin power extension cable Fan cabling Item Description Fan 3 power cable Fan 3 power extension cable Fan 2 power cable Fan 1 power cable Fan cabling...

  • Page 92: Front I/O Cabling

    Front I/O cabling Power supply cabling HPE 290W non-hot-plug power supply cabling Item Description 14-pin power cable 16-pin power supply sideband signal cable Front I/O cabling...

  • Page 93: Redundant Power Supply Backplane Cabling

    Redundant power supply backplane cabling Item Description 24-pin power cable 24-pin to 14-pin power extension cable Power supply sideband extension cable 16-pin power supply sideband signal cable Redundant power supply backplane cabling...

  • Page 94: Software And Configuration Utilities

    Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Depending on the server model, your server may not support all of the tools and solutions in this section.

  • Page 95: Active Health System

    Active Health System The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System provides: • Continuous health monitoring of over 1600 system parameters • Logging of all configuration changes • Consolidated health and service alerts with precise time stamps •...

  • Page 96: Hpe Insight Remote Support Central Connect

    For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard Enterprise contractual support agreement.

  • Page 97: Insight Diagnostics Survey Functionality

    The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning. The Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management.

  • Page 98: Service Pack For Proliant

    Service Pack for ProLiant The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported ProLiant servers including ProLiant Gen8 and later servers. SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode.

  • Page 99: Flexible Boot Control

    Action Select items Enter Save selections Access Help for a highlighted configuration option Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell. Default configuration settings are applied to the server at one of the following times: •...

  • Page 100: Secure Boot Configuration

    Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise implementation of UEFI is based. Secure Boot is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed. Secure Boot also ensures that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.

  • Page 101: Re-Entering The Server Serial Number And Product Id

    For more information about the iLO RESTful API and the RESTful Interface Tool, see the Hewlett Packard Enterprise website. Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID: Procedure 1.

  • Page 102: Usb Support

    ASR increases server availability by restarting the server within a specified time after a system hang. You can disable ASR from the System Management Homepage or through UEFI System Utilities. USB support Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both port types support installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but might run at lower speeds in specific situations: •...

  • Page 103: Service Pack For Proliant

    Service Pack for ProLiant The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses SUM as the deployment tool and is tested on all supported ProLiant servers including HPE ProLiant Gen8 and later servers. SPP allows the following operating modes: •...

  • Page 104: Firmware Update Application In The Uefi System Utilities

    8. Enter the fwupdate –d BIOS -f <filename> command to flash the system ROM. For help on the FWUPDATE command, enter the following command: help fwupdate -b 9. Reboot the server. A reboot is required after the firmware update for the updates to take effect, and for hardware stability to be maintained.

  • Page 105: Software And Firmware

    Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, use one of the following sources: • Download the SPP from the Hewlett Packard Enterprise website. •...

  • Page 106: Change Control And Proactive Notification

    • Improving data center infrastructure • Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website: http://www.hpe.com/services/consulting Change control and proactive notification Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of the following: •...

  • Page 107: Troubleshooting

    Troubleshooting Troubleshooting resources The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 108: Replacing The System Battery

    Replacing the system battery If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 109 IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 110: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options HPE Enterprise Servers HPE Storage Products HPE Networking Products Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

  • Page 111: Turkey Rohs Material Content Declaration

    • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

  • Page 112: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 0° C to 40° C (32° F to 104° F) Nonoperating -30° C to 65° C (-22° F to 149° F) Relative humidity (noncondensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Nonoperating, maximum wet bulb temperature of...
  • Page 113 Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website. Specifications...

  • Page 114: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website. • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website. Information to collect •...

  • Page 115: Customer Self Repair

    Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 116 retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts de remplacement.
  • Page 117 HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“...
  • Page 118 Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR. Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen...
  • Page 119 OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado. Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido.
  • Page 120 Support and other resources...

  • Page 121: Remote Support

    Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.

  • Page 122: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery column address strobe Canadian Standards Association Customer Self Repair FSBBU Flex slot battery backup graphics processing unit host bus adapter HP SUM...
  • Page 123 International Organization for Standardization JSON JavaScript Object Notation large form factor LRDIMM load reduced dual in-line memory module NAND Not AND nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self-Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REST...
  • Page 124 Systems Insight Display Systems Insight Manager Service Pack for ProLiant TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module UEFI Unified Extensible Firmware Interface unit identification universal serial bus Virtual Connect Version Control Agent VCRM Version Control Repository Manager voltage direct-current Acronyms and abbreviations...

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