Trouble Shooting - SCS Sentinel DWH Installation And Operation Instruction Manual

TROUBLE SHOOTING

TROUBLE
No image
Poor picture quality
The motion sensor not
working
No recording happens
although it has the
schedule set.
Unable to pair the camera to
the receiver
A white image appears at
night
LIVE screen has no icons.
System locked up
Unable to use the
Windows Media Player to
play the video
clips from the SD card
SOLUTIONS
Screen lock may be on. Tap the Power button to unlock the screen.
Make sure the camera is power on.
Make sure the monitor has enough charge / connect it to
AC/DC adaptor.
Move the camera closer to the monitor; it might be out of range
or flip the antenna of the receiver to obtain best possible
reception.
Flip the antenna of the receiver to obtain best possible
reception.
Clean the camera lens using lens cleaning cloth.
Increase or decrease the sensitivity of the motion sensor
(please refer to the Motion Detection section).
Check the settings on the RECORD screen.
Ensure correct DATE AND TIME has been set and the
Record Schedule setup correctly.
Ensure the memory card is inserted into DVR and formatted. There
might be no movement detected,
i.e.: no moving object to trigger the motion sensor.
Make sure the camera is power on.
Press and release the pairing button quickly. Do not press and hold.
Power off the receiver and restart. If power button does not
respond, use a pin to press the reset button.
The camera's infra-red LEDs shine invisible light that reflects of
surfaces such as glass will cause white light. Place the camera on the
other side of windows to improve the night vision or place it in a
well-lit area (recommend to install a security lamp to improve
lighting).
Screen lock may be on. Tap the Power button to unlock the screen.
Power off the receiver and restart. If power button does not
respond, use a pin to press the reset button.
The video files play with a Quicktime® player. Download this free
player from www.apple.com . You can also download the alternative
free player, VLC Media Player, from www.videolan.org. Ensure
your PC has SD card reader.
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