NEUROVIZR VIZR Instructions For Use Manual page 22

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• Check if the issuer persists with different audio sources.
App Crashes or Freezes:
• Close the NeuroVizr® App and reopen it to see if the issue resolves.
• Update the NeuroVizr® App to the latest version available in your app
store.
• Restart your mobile device to clear any temporary glitches that may
be causing the app to crash or freeze.
• If the issue persists, uninstall and then reinstall the app on your
device.
If the troubleshooting steps do not resolve the issue or if you encounter
any other problems not listed here, please contact our customer support
team at customer@neurovizr.com for further assistance.
Provide detailed information about the problem you are facing to help us
better understand and address the issue effectively.
22

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