NEUROVIZR VIZR Instructions For Use Manual page 21

Connectivity Issues with the NeuroVizr® App:
• Verify that the NeuroVizr® App is installed on your mobile device
and is up to date.
• Ensure that your device is running the most up-to-date operating
system available for your mobile phone.
• Check if Bluetooth is enabled on your mobile device.
• Enable Bluetooth in the device settings if necessary.
• Ensure that your VIZR™ device is turn ON.
• Ensure that your VIZR™ device is charged.
• If on Android, ensure the App Persimission «Nearby devices» is
allowed for the NeuroVizr® App.
Audio Issues:
• Check the volume settings on your connected headphones or
earbuds.
• Ensure that the volume is appropriately adjusted.
• If you are using wireless headphones or earbuds, make sure they
are charged, have sufficient battery power, the headphones are
connected via Bluetooth to the Mobile device.
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