Service And Two-Year Limited Warranty - NEUROVIZR VIZR Instructions For Use Manual

SERVICE AND TWO-YEAR LIMITED WARRANTY

VIZR™ offers a comprehensive refund and limited warranty policy to ensure
customer satisfaction. For products purchased through VIZR™ online channels
in the US, Canada, EU countries, and Thailand, there is a 30-day money-back
guarantee for a full refund if you're not satisfied. After this period, claims related
to the 2-year warranty will be processed.
It is important to note that opening the VIZR™ headset or attempting any user-
serviceable actions will void the warranty. To ensure full warranty coverage, it is
essential to follow all instructions, warnings, and cautions provided in the user
manual.
Refurbished products, which are categorized as cosmetic, functional, or
fully refurbished, are sold «as is» and cannot be returned. However, these
refurbished products are also covered by the 2-year limited warranty.
The limited warranty covers defects in workmanship or materials under
normal use for a period of 2 years. The company will repair or replace defective
products or parts at no charge, excluding accessories and consumables.
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