NEUROVIZR VIZR Instructions For Use Manual page 13

Troubleshooting tasks may be required, and warranty service requests can be
made through email or the support portal on the company's website.
During the first 30 days after purchase, the company covers all shipping costs.
Afterward, the customer is responsible for shipping costs. The warranty period
starts from the date of purchase, and proof of purchase may be requested for
warranty services.
It's important to follow all warnings, cautions, and instructions provided
in the user manual to ensure full warranty coverage. The warranty does not
cover damages resulting from negligence, improper use with unauthorized
accessories or chargers, improper maintenance or modification, natural
causes, theft, or loss of the product.
Implied warranties are limited to the duration of the applicable warranty
period. Returns, repairs, or refurbishments of products purchased from third-
party resellers are exclusively handled by the reseller.
For more detailed information on the refund and limited warranty policy, please
visit our website at https://neurovizr.com/refund-policy/.
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