Canon PIXMA TS8751 Online Manual
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Canon PIXMA TS8751 Online Manual

Canon PIXMA TS8751 Online Manual

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Summary of Contents for Canon PIXMA TS8751

  • Page 1 TS8700 series Online Manual English...

  • Page 2: Table Of Contents

    Contents Appendix............11 Symbols Used in This Document.
  • Page 3 Canon Wi-Fi Connection Assistant Screen........
  • Page 4 Opening Remote UI for Maintenance..........159 Cleaning the Print Heads.
  • Page 5 Handling Precautions........... . 218 Legal Restrictions on Scanning/Copying.
  • Page 6 Canon IJ Status Monitor Description........
  • Page 7 Other Various Printing Features..........349 Disc Label Printing.
  • Page 8 Positioning Originals (Scanning from Computer)........416 Attaching Scanned Images to E-MAIL to Send....... . Frequently Asked Questions.
  • Page 9 Scanning Problems (Windows)..........494 Scanning Problems.
  • Page 10 Shipping Tape etc. Are Still Attached (15A3)........545 1600.

  • Page 11: Appendix

    Appendix Online Manual Symbols Used in This Document Trademarks and Licenses...

  • Page 12: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 13: Trademarks And Licenses

    Trademarks and Licenses Trademarks Licenses...

  • Page 14: Trademarks

    • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.

  • Page 15: Licenses

    Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 16 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
  • Page 17 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
  • Page 18 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
  • Page 19 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 20 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
  • Page 21 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 22 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
  • Page 23 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 24 ---- Part 12: Arista Networks copyright notice (BSD) ---- Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 25 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 26 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 27 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
  • Page 28 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 29 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
  • Page 30 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
  • Page 31 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 32 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 33 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
  • Page 34 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 35 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
  • Page 36 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
  • Page 37 * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 38 may be infringed by your derivative works or by other works in which the Apple Software may be incorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bug fixes or enhancements to Apple in connection with this software ("Feedback"), you hereby grant to Apple a non-exclusive, fully paid-up, perpetual, irrevocable, worldwide license to make, use, reproduce, incorporate, modify, display, perform, sell, make or have made derivative works of, distribute (directly or indirectly) and sublicense, such Feedback in connection with Apple products...
  • Page 39 PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2012 Zoltan Herczeg All rights reserved. STACK-LESS JUST-IN-TIME COMPILER -------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2009-2012 Zoltan Herczeg All rights reserved.
  • Page 40 LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 41: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply Loading Paper Placing Multi-purpose Tray Loading Originals Inserting the Memory Card...

  • Page 42: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 43: Front View

    Front View A: Document Cover Open to load an original on the platen. B: Platen Place the original on the platen glass. When replacing ink tanks, lift the scanner unit that includes the platen glass to open. C: Operation Panel Use to change the settings of the printer or to operate it.
  • Page 44 D: Rear Tray Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray E: Paper Guides Align with both sides of the paper stack.
  • Page 45 O: Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card P: Card Slot Insert a memory card. Before Inserting the Memory Card...

  • Page 46: Rear View

    Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Power Cord Connector Plug in the supplied power cord. C: Rear Cover Detach when removing jammed paper. D: Transport Unit Open when removing jammed paper. When removing the unit, do so after placing a finger on the depression in the center right.

  • Page 47: Inside View

    Inside View A: Scanning Unit / Cover Scans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside the printer. B: Print Head Holder The print head is pre-installed. Note • For details on replacing an ink tank, see •...

  • Page 48: Operation Panel

    Operation Panel A: ON lamp Lights after flashing when the power is turned on. B: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off C: Touch Screen Displays messages, menu items, and operating status.

  • Page 49: Using Touch Screen

    Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. HOME Screen Icons on Touch Screen Basic Operation of the touch screen HOME Screen...
  • Page 50 Displays quick guides about such procedures as loading paper and troubleshooting and such information as estimated ink level and system information. If you set Notification settings to Enable, (NEW) is displayed when notification is sent to Canon. Notification settings Note • For details on how to change settings, refer to •...
  • Page 51 (HOME) Displays the HOME screen. (Back) Returns the touch screen to the previous screen. (Black) Starts black & white copying and scanning etc. (Color) Starts color copying and scanning etc. (Stop) Cancels operation when print, copy, or scan job is in progress. Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions or settings.
  • Page 52 Strongly pressing the touch screen. Pressing the touch screen with other than your finger (especially with sharpened tips, such as on ballpoint pens, pencils, or nails). Touching the touch screen with wet or dirty hands. Placing any objects on the touch screen. •...
  • Page 53 Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols...

  • Page 54: Entering Numbers, Letters, And Symbols

    Entering Numbers, Letters, and Symbols In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on the screen. The character is allocated to each key displayed on the screen. Tap the key to enter the character. After entry is completed, tap for determination.
  • Page 55 To insert the character, move the cursor to the character on the right of the position where you want to insert the character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their respective screens. •...

  • Page 56: Power Supply

    Power Supply Turning the Printer On and Off...

  • Page 57: Turning The Printer On And Off

    Turning the Printer On and Off Checking that Power Is On Turning on the printer Turning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note •...
  • Page 58 ECO settings Turning off the printer 1. Press the ON button to turn the printer off. Note • You can set the printer to automatically turn off when no operations are performed or no print • jobs are sent to the printer for a certain interval. This feature is set to on by default. 2.

  • Page 59: Loading Paper

    Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray...

  • Page 60: Paper Sources

    Paper Sources The printer has two paper sources for feeding paper, the rear tray and cassette. With the plain paper loaded in a cassette, you can also load paper on the rear tray to make prints. Rear tray Cassette Rear tray You can load all supported paper such as photo paper and plain paper on the rear tray.
  • Page 61 Loading Plain Paper in Cassette Note • For details on paper that can be used in this printer: • Supported Media Types • Your model used may differ from a product series name when you gain access to this manual from •...

  • Page 62: Loading Photo Paper / Plain Paper In Rear Tray

    Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes in Rear Tray 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note •...
  • Page 63 4. Slide right paper guide (D) to open both paper guides. 5. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING UP.
  • Page 64 Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause • paper jams. 6. Move the right paper guide and adjust the guides to both edges of the paper stack. Do not slide the paper guides too tightly against the paper. The paper may not be fed properly. Note •...
  • Page 65 After closing the feed slot cover, the envelope setting confirmation screen for the rear tray appears on the touch screen. 8. If page size and media type on touch screen match size and type of paper loaded in rear tray, select Yes. If not, select Change to change the settings in accordance with the size and type of the loaded paper.
  • Page 66 Related Information Supported Media Types...

  • Page 67: Loading Plain Paper In Cassette

    Loading Plain Paper in Cassette You can load A4, B5, or A5 plain paper in the cassette. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may •...
  • Page 68 4. Slide right paper guide (C) to open both paper guides. 5. Slide the paper guide (D) in front according to the page size. • For A5 size • • For B5 size •...
  • Page 69 • For A4 size • 6. Load paper stack in portrait orientation WITH THE PRINT SIDE FACING DOWN, and place it along the paper guide in front. Place A4-sized paper to conform with the front of the cassette. Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause •...
  • Page 70 Note • Keep the paper stack height below the tabs (G) of the paper guides. • 7. Move the right paper guide and adjust the guides to edges of the paper stack. Do not slide the paper guide too tightly against the paper. The paper may not be fed properly.
  • Page 71 8. Install the cassette cover. 9. Insert cassette into printer. Push the cassette into the printer until it stops.
  • Page 72 Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper • loaded in the cassette matches the paper settings. Before printing, make print settings in accordance with the paper settings. Related Information Supported Media Types...

  • Page 73: Loading Envelopes In Rear Tray

    Loading Envelopes in Rear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
  • Page 74 3. Open the feed slot cover (C). 4. Slide right paper guide (D) to open both paper guides. 5. Load envelopes in portrait orientation WITH THE PRINT SIDE FACING UP.
  • Page 75 Up to 10 envelopes can be loaded at once. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up. 6. Move the right paper guide and adjust the guides to both edges of the envelopes. Do not slide the paper guides too tightly against the envelopes.
  • Page 76 After closing the feed slot cover, the envelope setting confirmation screen for the rear tray appears on the touch screen. 8. If page size and media type shown on touch screen match size and type of envelopes loaded in rear tray, select Yes. If not, select Change to change the settings in accordance with the size and type of the loaded envelopes.

  • Page 77: Placing Multi-Purpose Tray

    Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing/Removing a Printable Disc How to Detach / Attach Multi-purpose Tray...

  • Page 78: Cautions When Printing With Multi-Purpose Tray

    Cautions When Printing with Multi-purpose Tray Cautions Common to using Multi-purpose Tray • Be sure to use the multi-purpose tray supplied with this printer. • • Do not mount the multi-purpose tray while the printer is in operation. • • Do not remove the multi-purpose tray while the printer is in operation. Doing so may damage the •...

  • Page 79: Placing/Removing A Printable Disc

    Placing/Removing a Printable Disc • Before Placing a Printable Disc • Placing a Printable Disc • Removing a Printable Disc Before Placing a Printable Disc A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed or printing by an inkjet printer.
  • Page 80 1. When message prompting you to load printable disc appears, detach multi-purpose tray (B) from back of cassette (A). Insert the removed cassette back into the printer.
  • Page 81 2. Place printable disc on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing a printable disc on it. • • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the •...
  • Page 82 3. Check the placement location of the multi-purpose tray. 4. Place multi-purpose tray on the printer. 5. Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on the printer is approximately aligned with arrow ( ) on multi-purpose tray. Important •...
  • Page 83 Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow • the on-screen instructions to place the multi-purpose tray again. Removing a Printable Disc 1. Pull out multi-purpose tray. 2. While pressing down lock (A), take out printable disc from slits (B) on multi-purpose tray, and remove it.
  • Page 84 3. Store multi-purpose tray under cassette. Attaching Multi-purpose Tray Related Information Cautions When Printing with Multi-purpose Tray Print Area (Printable Discs)

  • Page 85: How To Detach / Attach Multi-Purpose Tray

    How to Detach / Attach Multi-purpose Tray Detaching Multi-purpose Tray 1. Take the cassette (A) out of the printer and remove the cassette cover (B). 2. Turn cassette over and remove multi-purpose tray (C). Slide the multi-purpose tray, take it out of the six tabs, and then lift it.
  • Page 86 Important • Be sure to remove any orange shipping tape on the multi-purpose tray. • Attaching Multi-purpose Tray 1. Take cassette out of printer. Be sure to remove any paper. 2. Turn cassette over and attach multi-purpose tray to it. Turn the multi-purpose tray so that its underside faces up, align it with the six tabs, and then slide to attach.
  • Page 87 Important • Insert the multi-purpose tray, making sure that its holes are aligned with the tabs on the back • of the cassette. If the multi-purpose tray is not properly attached, it may be damaged when the cassette is inserted into the printer.

  • Page 88: Loading Originals

    Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach / Attach the Document Cover...

  • Page 89: Loading Originals On Platen

    Loading Originals on Platen 1. Open the document cover (A). 2. Load original WITH THE SIDE TO SCAN FACING DOWN on platen. Loading Based on Use Supported Originals...
  • Page 90 Important • Be sure to observe the following when loading the original on the platen. Failure to observe the • following may cause the scanner to malfunction or the platen glass to break. Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
  • Page 91 Important • After loading the original on the platen, be sure to close the document cover before starting to copy or • scan.

  • Page 92: Loading Based On Use

    Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, and Copying Loading the Original to Be Aligned Documents with the alignment mark...
  • Page 93 Important • The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass). • Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen.
  • Page 94 Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space between the edges (diagonally striped area) of the platen and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned.

  • Page 95: Supported Originals

    Supported Originals Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Note • When loading a thick original such as a book on the platen, you can load it by removing the document •...

  • Page 96: How To Detach / Attach The Document Cover

    How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover in portrait orientation and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically.

  • Page 98: Inserting The Memory Card

    Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card...

  • Page 99: Before Inserting The Memory Card

    Before Inserting the Memory Card The following types of memory cards and image data are compatible with the printer. Important • Format the memory card using a digital camera compliant with the Design rule for Camera File • system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). The memory card may not be compatible with the printer if it is formatted on a computer.
  • Page 100 Note • This device incorporates exFAT technology licensed from Microsoft. •...

  • Page 101: Inserting The Memory Card

    Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is • flashing, the printer is accessing the memory card. In this case, do not touch the area around the card slot.
  • Page 102 • Make sure that the memory card is correctly oriented before inserting it into the card slot. If you • force the memory card into the card slot in the wrong orientation, the memory card or the printer can be damaged.

  • Page 103: Removing The Memory Card

    Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" • operation on your computer before physically removing the memory card from the printer. Make sure that the Access lamp is lit, and remove the memory card.

  • Page 104: Replacing Ink Tanks

    Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen...

  • Page 105: Replacing Ink Tanks

    Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. In this state, the printer cannot print or scan. Take appropriate action according to the message. When Error Occurred Note •...
  • Page 106 Important • Do not touch other parts besides the ink tanks. • 4. Take a new ink tank out of its package, remove the orange tape (D) completely, then remove the protective film (E) completely. Important • If the orange tape remains on the Y-shape air hole (F), ink may splash or the printer may not •...
  • Page 107 6. Lift up the tab on the orange protective cap to remove it off GENTLY. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air • hole blocked, ink may splash.
  • Page 108 Make sure that the position of the ink tank matches the label. 8. Press on the top of the ink tank until the ink tank snaps firmly into place. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in •...
  • Page 109 Caution • When closing the scanning unit / cover, be careful not to get your fingers caught. • Notes on ink tanks Important • If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed. •...

  • Page 110: Checking Ink Status On The Touch Screen

    Checking Ink Status on the Touch Screen Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear. 3. Select Estimated ink levels. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low.

  • Page 111: Restrictions

    Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. However, you can use a Wi-Fi connection and Wireless Direct at the same time.
  • Page 112 To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer.

  • Page 113: Network Connection Tips (Windows/Macos)

    Network Connection Tips (Windows/macOS) Detect Same Printer Name Switching Printer's Connection to Network or Devices...

  • Page 114: Detect Same Printer Name

    Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: •...

  • Page 115: Switching Printer's Connection To Network Or Devices

    Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1.
  • Page 116 3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Connecting with Wireless Direct • Switching to a Wi-Fi connection when using the printer Wireless Direct: • If you connect the printer to your computer or smartphone via a wireless router for the first time to print, or if you want to change the connection frequency between the printer and the wireless router, perform the setup.

  • Page 117: Wi-Fi Connection Assistant (Windows)

    Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important •...

  • Page 118: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers •...

  • Page 119: Starting Up Wi-Fi Connection Assistant

    Connection Assistant. Note • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant.

  • Page 120: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 121: Performing/Changing Network Settings

    Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings...

  • Page 122: Canon Wi-Fi Connection Assistant Screen

    Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup.
  • Page 123 Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
  • Page 124 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu...
  • Page 125 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.

  • Page 126: Performing Network Settings

    Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings （Supported models only） Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version.

  • Page 127: Performing/Changing Wi-Fi Settings

    Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
  • Page 128 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode.
  • Page 129 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.
  • Page 130 Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.
  • Page 131 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.

  • Page 132: Assigning Printer Information

    Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.

  • Page 133: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 134: List Of Models Which Does Not Support Ipv6 Configuration Via Usb Connection

    List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series •...
  • Page 135 • TR9530 series • TS3300 series • E3300 series...

  • Page 136: Wi-Fi Connection Assistant (Macos)

    Wi-Fi Connection Assistant (macOS) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important • Some functions may not be available depending on your model and software version.

  • Page 137: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the printer and computer. Important •...

  • Page 138: Starting Up Wi-Fi Connection Assistant

    Starting Up Wi-Fi Connection Assistant Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts diagnosis and repair of network.

  • Page 139: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 140: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 141: Performing Maintenance Functions From The Printer

    Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually...

  • Page 142: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink •...
  • Page 143 • the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact Canon to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head.

  • Page 144: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. •...
  • Page 145 Examine the nozzle check pattern.

  • Page 146: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2.
  • Page 147 For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D: The cleaning is not required. Select All A, confirm the message, then select OK. The screen will return to the Maintenance screen. For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required.

  • Page 148: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 plain paper Check that printer is turned on.
  • Page 149 Examine the nozzle check pattern. Note • If the problem is not resolved after cleaning the print head twice, • clean the print head deeply.

  • Page 150: Deep Print Head Cleaning

    Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 151 If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact Canon to request a repair.

  • Page 152: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. •...
  • Page 153 The print head alignment sheet is printed, and the print head is aligned automatically. Note • If automatic print head alignment fails, an error message appears on the touch screen. • When Error Occurred 7. When the completion message appears, select OK. Note •...

  • Page 154: Aligning The Print Head Manually

    Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. You need to prepare: three sheets of A4 plain paper Check that printer is turned on.
  • Page 155 7. When Did the patterns print correctly? appears, make sure pattern was printed correctly, and if so, select Yes. 8. Check message and select Next. The input screen for head position alignment values is displayed. 9. Examine first patterns and tap A. Select the number of the pattern in column A in which streaks/lines are least noticeable.
  • Page 156 Noticeable horizontal streaks 10. Repeat these steps until you have finished entering pattern numbers for columns B to H, and then select OK. 11. Check message and select OK. The second set of patterns is printed. 12. Examine second patterns and select I. In column I, find pattern in which stripes are least noticeable, and then select the number of that pattern.
  • Page 157 The third set of patterns is printed. 15. Examine third patterns and select a. In column a, find pattern in which stripes are least noticeable, and then select the number of that pattern. Note • If all patterns look different, choose the pattern in which horizontal streaks are least noticeable. •...

  • Page 158: Performing Maintenance Functions From Your Computer (Macos)

    Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer...

  • Page 159: Opening Remote Ui For Maintenance

    Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Settings, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.

  • Page 160: Cleaning The Print Heads

    Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 161 2. Click Deep Cleaning Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? •...

  • Page 162: Adjusting Print Head Position

    Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 2. Click Print Head Alignment - Auto A message appears.

  • Page 163: Checking Ink Status From Your Computer

    Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink.

  • Page 164: Cleaning

    Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads...

  • Page 165: Cleaning Paper Feed Rollers

    Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper Note •...
  • Page 166 Loading Plain Paper in Cassette 10. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, select OK. If the problem is not resolved after cleaning, contact Canon to request a repair.

  • Page 167: Cleaning Inside The Printer (Bottom Plate Cleaning)

    Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 plain paper* * Be sure to use a new piece of paper.
  • Page 168 9. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 10. Mount cassette cover (A) and insert cassette into printer. 11.
  • Page 169 Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. • If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important •...

  • Page 170: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel...

  • Page 171: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Setting the Ink to be Used Changing the Printer Operation Mode...

  • Page 172: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.

  • Page 173: Setting The Ink To Be Used

    Setting the Ink to be Used This feature enables you to specify the most appropriate ink tank among installed ink tanks according to an intended use. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears.

  • Page 174: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Open the Maintenance Tab 2. Check that the printer power is on, and click Custom Settings Custom Settings dialog box opens. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status.

  • Page 175: Changing Printer Settings From Your Computer (Macos)

    Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode...

  • Page 176: Managing The Printer Power

    Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period.

  • Page 177: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion.

  • Page 178: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Paper Settings Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language selection Firmware update Reset settings Feed settings Web service setup ECO settings Quiet setting System information...

  • Page 179: Changing Settings From Operation Panel

    Changing Settings from Operation Panel This section describes the procedure to change the settings, using the operation for setting amount of extension as an example. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3.
  • Page 180 For more on setting items on the operation panel: Setting Items on Operation Panel...

  • Page 181: Setting Items On Operation Panel

    Setting Items on Operation Panel Items for Printer Other printer settings Language selection Web service setup Quiet setting Items for Paper/Printing Print settings Smartphone photo print settings Feed settings Items for Maintenance/Management LAN settings Firmware update Reset settings System information Usage stats...

  • Page 182: Print Settings

    Print settings Select this setting item from Printer settings in (Setup). • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower •...
  • Page 183 Important • For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 in. (-1.5 • mm) and +0.06 in. (+1.5 mm) even if you specify the value over 0.06 in. (1.5 mm). • Print charts and diagrams vividly •...

  • Page 184: Lan Settings

    LAN settings Select this setting item from Printer settings in (Setup). Wi-Fi Wireless Direct To print the network settings, select Print details and select Yes. Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. •...
  • Page 185 • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure.
  • Page 186 Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Connect to smartphone • Enables to connect the smartphone to the printer by reading the QR code displayed on the touch screen with the smartphone, or also by manually obtaining the network name and password. •...
  • Page 187 ◦ Enable/disable WSD ◦ Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in • Windows. ◦ Optimize inbound WSD ◦ Selecting Enable allows you to receive the WSD printing data faster. ◦...
  • Page 188 Selecting Enable allows you to activate discontinuous reception when using Wi-Fi (discontinuous reception). Note • Depending on the Wi-Fi router used, discontinuous reception may not be activated even though • Enable is selected. • Discontinuous reception is enabled only while the printer is on standby. (The touch screen is in •...

  • Page 189: Other Printer Settings

    Other printer settings Select this setting item from Printer settings in (Setup). • Date display format • Selects the date display format. Note • When ON is selected for Print date on the print settings screen in printing from a memory card, the •...
  • Page 190 ON button to turn off the printer. • Wi-Fi pairing settings • In order to connect Canon PRINT, multiple configurations will be performed. ◦ Enable/disable pairing ◦ Set the printer's Wi-Fi pairing function to enable or disable.

  • Page 191: Language Selection

    Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian / Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian / Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean / Traditional Chinese / Thai / Indonesian / Vietnamese...

  • Page 192: Firmware Update

    Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important • When you use this function, make sure the printer is connected to the Internet. •...

  • Page 193: Reset Settings

    Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. • Web service setup only • Sets the Web service settings back to the default. • LAN settings only • Sets the LAN settings back to the default.

  • Page 194: Feed Settings

    Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings •...

  • Page 195: Web Service Setup

    The following setting items are available. ◦ IJ Cloud Printing Center setup ◦ Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center and sets the history saving. ◦ Check Web service setup ◦ Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center.

  • Page 196: Eco Settings

    ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the printer automatically to save electricity. Using Power Saving Function Using Duplex Printing Using Power Saving Function Follow the procedure below to use power saving function. Check that printer is turned on.
  • Page 197 2. Select (Setup) on the HOME screen. Using Touch Screen 3. Select ECO. 4. Select Two-sided print settings. 5. Specify settings as necessary. C: Select two-sided copying as a default. D: Select two-sided printing of template forms on the printer as a default.

  • Page 198: Quiet Setting

    Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Check that printer is turned on. 2. Select (Setup) on the HOME screen. Using Touch Screen 3.

  • Page 199: System Information

    System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • MAC address (Wi-Fi) • Displays the MAC address for Wi-Fi.

  • Page 200: Checking The Total Number Of Uses Of Printer

    Checking the Total Number of Uses of Printer You can check the total number of uses of the printer (e.g. the total number of printing, copying, or scanning). Check that printer is turned on. 2. Select (Hint) on HOME screen. Using Touch Screen The hint menu screen will appear.

  • Page 201: Basic Information

    Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit...

  • Page 202: Safety

    Safety Safety Precautions Regulatory Information WEEE...

  • Page 203: Safety Precautions

    Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
  • Page 204 Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink Keep ink out of reach of children. If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of water.
  • Page 205 General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source), very humid or dusty locations, or outdoors.

  • Page 206: Regulatory Information

    Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

  • Page 207: Weee

    WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/sustainability/approach/. Only for European Union and EEA (Norway, Iceland and Liechtenstein) This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation.
  • Page 208 Pour plus d'informations sur les points de collecte des équipements à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage des produits DEEE, consultez le site: www.canon-europe.com/weee.
  • Page 209 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
  • Page 210 RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de productes RAEE, visiteu www.canon-europe.com/weee. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità...
  • Page 211 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
  • Page 212 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
  • Page 213 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
  • Page 214 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
  • Page 215 Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee.
  • Page 216 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и...
  • Page 217 DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi...

  • Page 218: Handling Precautions

    Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips...

  • Page 219: Legal Restrictions On Scanning/Copying

    Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...

  • Page 220: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 221: Transporting Your Printer

    Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient • protective material to ensure safe transport. •...
  • Page 222 7. Attach the protective material to the printer when packing the printer in the box.

  • Page 223: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer.

  • Page 224: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or •...

  • Page 225: Ink Tips

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.

  • Page 226: Specifications

    Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit...

  • Page 227: Product Specifications

    Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac Card Slot: * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
  • Page 228 * With the Print Head and ink tanks installed. Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm) Optical resolution (horizontal x 2400 x 4800 dpi * vertical) * Optical Resolution represents the maximum sampling rate based on ISO 14473.
  • Page 229 Catalina 10.15.7 - macOS Ventura 13 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.

  • Page 230: Supported Paper Sizes And Weights

    Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal •...
  • Page 231 Paper Weight You can use paper in the following weight range. • Plain paper: From 17 to 28 lb (64 to 105 g /m •...

  • Page 232: Paper Load Limit

    • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray and Cassette Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
  • Page 233 Double sided Matte Paper <MP-101D> 20 sheets Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal: Approx. 100 sheets 10 sheets) Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.

  • Page 234: Supported Media Types

    • details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
  • Page 235 Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Note • When using art paper, see • Before Printing on Art...

  • Page 236: Unsupported Media Types

    Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing •...

  • Page 237: Handling Paper

    Handling Paper • For warnings on use of the non-printable side, see each product's usage information. • • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...

  • Page 238: Before Printing On Art Paper

    Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
  • Page 239 3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom.

  • Page 240: Printing

    Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features...

  • Page 241: Printing Photos And Documents

    Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Using PIXMA/MAXIFY Cloud Link...

  • Page 242: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS...

  • Page 243: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Perform maintenance or settings (Maintenance tab) Overview of the Printer Driver Updating the Driver...

  • Page 244: Basic Printing Setup

    Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically.
  • Page 245 Note • For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)

  • Page 246: Main Controls (Basic Settings Tab)

    Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)

  • Page 247: Basic Settings Tab Description

    Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings •...
  • Page 248 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority.
  • Page 249 Always print with current settings Prints documents with the current settings starting from the next print execution. When you select this function and then close the printer driver setup window, the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution.
  • Page 250 Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important •...
  • Page 251 To adjust the amount that the document extends beyond the paper, click the Page Setup tab, add a checkmark to Borderless Printing, and enter the value in Amount of Extension. Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper.
  • Page 252 Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Basic Settings, Media/Quality, and Page Setup tabs to their default values (factory settings). Add to Profiles dialog box This dialog box allows you to save the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs and add the information to the Profiles list on the Basic Settings tab.
  • Page 253 Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.
  • Page 254 Note • If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the screen will be printed this time.

  • Page 255: Paper Settings On The Printer Driver And The Printer (Media Type)

    Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High-Res Paper Canon genuine papers (Photo Printing) Paper information regis- Media name <Model No.>...
  • Page 256 Light Fabric Iron-on Transfers <LF-101> Light Fabric Iron-on Transfers LF Iron Transfers Dark Fabric Iron-on Transfers <DF-101> Dark Fabric Iron-on Transfers DF Iron Transfers Double sided Matte Paper <MP-101D> Matte Photo Paper Matte Commercially available papers Paper information registered on the Media name Media Type in the printer driver printer...

  • Page 257: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
  • Page 258 Card 2.17"x3.58" 55x91mm Card 2.17"x3.58" Custom Size Others...

  • Page 259: Printing On Postcards

    Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...
  • Page 260 8. Click OK When you perform printing, the data will be printed onto the postcard.

  • Page 261: Setting Up Envelope Printing

    To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 262: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 263 4. Save the settings Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.

  • Page 264: Set Media Type, Quality, Etc. (Media/Quality Tab)

    Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles...

  • Page 265: Media/Quality Tab Description

    Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality •...
  • Page 266 Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer, the printer automatically determines the paper source and feeds paper. Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette.
  • Page 267 Grayscale Printing This function converts the data to monochrome data when printing your document. Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing.
  • Page 268 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.

  • Page 269: Set The Layout Of Printed Documents (Page Setup Tab)

    Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing...

  • Page 270: Page Setup Tab Description

    Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 271 The printer illustration shows how to load paper to match the printer driver settings. Check whether the printer is set up correctly by looking at the illustration before you start printing. Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any...
  • Page 272 Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction.
  • Page 273 Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. Automatic Selects whether duplex printing is to be performed automatically or manually.
  • Page 274 Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing.
  • Page 275 Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list.
  • Page 276 In this case, check this function. Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size.
  • Page 277 Depending on the application software being used, the image data may be cut off or may not be printed properly. In such cases, select On. If you will not be using this function, select Off. Important • When using this function, the print quality may drop depending on the print data. Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer.
  • Page 278 Uncheck this check box to print the document data over the stamp. The printed data will not be hidden behind the stamp. However, the sections of the stamp that are overlapped by the document may be hidden. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.
  • Page 279 For Date/Time/User Name, the creation date/time and user name of the printed object are displayed in Stamp Text. TrueType Font Selects the font for the stamp text string. Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string.
  • Page 280 Rotation Specifies the angle of rotation for the stamp. The angle can be set by entering the number of degrees. Negative values rotate the stamp clockwise. Note • Rotation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab.
  • Page 281 Layout Method Specifies how the background image is to be placed on the paper. When Custom is selected, you can set coordinates for X-Position and Y-Position. You can also change the background position by dragging the image in the preview window. Intensity Adjusts the intensity of the bitmap to be used as a background.

  • Page 282: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
  • Page 283 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.

  • Page 284: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 285 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK When you perform print, the data is printed without any margins on the paper. Important •...

  • Page 286: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.

  • Page 287: Duplex Printing

    Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 2. Set automatic duplex printing Select 2-sided Printing for 1-sided/2-sided/Booklet Printing on the Page Setup tab.
  • Page 288 Select 2-sided Printing from 1-sided/2-sided/Booklet Printing on the Page Setup tab. Uncheck the Automatic check box. 3. Select the layout Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled The best Binding Location is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the Binding Location list.

  • Page 289: Perform Maintenance Or Settings (Maintenance Tab)

    Perform maintenance or settings (Maintenance tab) Maintenance Tab Description Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually...

  • Page 290: Maintenance Tab Description

    Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 291 Open Remote UI Menu for performing printer maintenance and changing settings. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box.
  • Page 292 Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank.
  • Page 293 Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Detects compatible media in the multi-purpose tray Detects whether compatible media is loaded on the multi-purpose tray during printing using the multi-purpose tray, and displays a message if compatible media is not loaded.
  • Page 294 About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules.

  • Page 295: Cleaning The Print Heads

    Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 296 2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start.

  • Page 297: Adjusting Print Head Position Automatically

    Adjusting Print Head Position Automatically Print Head Alignment corrects the installation positions of the print head and improves misalignment of colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such as if the borders are not aligned, perform manual head alignment.

  • Page 298: Adjusting Print Head Position Manually

    Adjusting Print Head Position Manually Print Head Alignment corrects the installation positions of the print head and improves misalignment of colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment, but if the printing results are not satisfactory, such as if the borders are not aligned, perform manual head alignment.
  • Page 299 8. Check printed pattern In each entry field, enter the number of the pattern with the least prominent streaks from among the printed patterns. You can also enter numbers into the entry fields automatically by clicking relevant pattern in the preview.
  • Page 300 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent vertical streaks. (A) Less prominent vertical streaks (B) More prominent vertical streaks 11. Check message content, and click OK The print head adjustment patterns on the third sheet are printed.
  • Page 301 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes (B) More prominent horizontal stripes 13. Complete head position adjustment Click OK. The adjustment of the head position is complete.

  • Page 302: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The Nozzle Check function allows you to check whether the print head is working properly by printing a Nozzle Check pattern. Print the pattern if printing results are not satisfactory, or if a specific color fails to print.

  • Page 303: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver)

  • Page 304: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 305: Opening Printer Driver's Setup Screen

    Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.

  • Page 306: Canon Ij Status Monitor

    When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.

  • Page 307: Checking Ink Status From Your Computer

    You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. 3. Display Estimated ink levels...

  • Page 308: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly.
  • Page 309 ◦ When Page Size in Word is set to "XXX Enlarge/Reduce," the document may not print normally in certain versions of Word. If this happens, follow the procedure below. 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word.
  • Page 310 Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 311 Open Remote UI Menu for performing printer maintenance and changing settings. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box.
  • Page 312 Initial Check Items (Cleaning / Deep Cleaning) Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank.
  • Page 313 Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation. Detects compatible media in the multi-purpose tray Detects whether compatible media is loaded on the multi-purpose tray during printing using the multi-purpose tray, and displays a message if compatible media is not loaded.
  • Page 314 About dialog box When you click About, the About dialog box is displayed. This dialog box displays the version, copyright, and module list of the printer driver. You can select the language to be used and switch the language displayed in the setup window. Modules Lists the printer driver modules.

  • Page 315: Canon Ij Status Monitor Description

    Ink tank types and ink levels can be confirmed. Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images, icons, and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress.
  • Page 316 Message, click Envelope Printing, and enable this setting. Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window as a pop-up, and displays it in front of the other windows when a low ink warning occurs. Display Firmware Update Notifications Displays firmware update notifications.
  • Page 317 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...

  • Page 318: Updating The Driver

    1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver/MP Drivers" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
  • Page 319 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete.

  • Page 320: Printing From Application Software (Macos Airprint)

    Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers...

  • Page 321: Printing

    Printing This printer is compatible with the macOS standard printing system (AirPrint). You can start printing right away after connecting this printer to your Mac without installing any special software. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
  • Page 322 6. Check print settings Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from Media & Quality. Set Double-sided to Off if you are not printing on both sides of the paper.
  • Page 323 Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer that correspond to the paper being printed. •...
  • Page 324 Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side.

  • Page 325: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 326 Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However, the portion of the document extending off the paper range will not be printed and for this reason, the subjects around the perimeter of a photo may not be printed.

  • Page 327: Printing On Postcards

    Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print on the address side, register Hagaki.

  • Page 328: Adding Printer

    Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners, click Add Printer, Scanner or Fax..., and then perform the procedure described below. If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added.

  • Page 329: How To Open Printer Settings Screen

    How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens.

  • Page 330: Displaying The Printing Status Screen

    Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.

  • Page 331: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Settings, and select Printers & Scanners 2.

  • Page 332: Removing Printer That Is No Longer Required From List Of Printers

    Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For information about an administrative user, see Users &...

  • Page 333: Printing Using Canon Application Software

    Printing Using Canon Application Software Easy-PhotoPrint Editor Guide...

  • Page 334: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android)

  • Page 335: Printing Photo Data

    Printing Photo Data Printing Photographs Saved on Memory Card Basic Setting Items for Photo Printing Using Operation Panel...

  • Page 336: Printing Photographs Saved On Memory Card

    Printing Photographs Saved on Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Select photo print. Check that printer is turned on. Load photo paper. 3. Select Print on the HOME screen.
  • Page 337 You can print a copy of the displayed photo by tapping Color. • To change the display method, the number of copies, or the print settings: • near the bottom of the displayed photo to display menus. A: Total number of copies is displayed When tapping, you can check and change the number of copies for each photo.
  • Page 338 Note • You can specify the number of copies for each photo. Display the photo you want to print and • specify the number of copies when the desired photo is displayed. C: Select to switch the photo group. For details: Using Useful Display Functions D: Select to display the Settings screen.
  • Page 339 F: Select to zoom in on the photo. For details: Using Useful Display Functions G: Select display photo with specifying the date (last modified date of data). For details: Using Useful Display Functions H: Select to display the multiple photos at once. For more on the display method: Using Useful Display Functions 8.
  • Page 340 Adding Print Job Adding Print Job You can add the print job (Reserve photo print) while printing photos. Follow the procedure below to add the print job. 1. Flick photo while printing to select next photo. Note • While you select the photo, the printer prints the reserved photos. •...

  • Page 341: Setting Items For Photo Printing Using Operation Panel

    Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. •...
  • Page 342 on the touch screen. In this case, select on the upper left on the touch screen to check the message and change the setting. • The settings of the page size, media type, etc. are retained even if another print menu is selected or •...
  • Page 343 Other printer settings...

  • Page 344: Printing Hagaki And Envelopes

    Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards...
  • Page 345 Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...
  • Page 346 8. Click OK When you perform printing, the data will be printed onto the postcard.
  • Page 347 Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size and paper type from the printer Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print on the address side, register Hagaki.
  • Page 348 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 349: Other Various Printing Features

    Other Various Printing Features Disc Label Printing Printing Pattern Paper or Templates...

  • Page 350: Disc Label Printing

    Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label...

  • Page 351: Copying Label Side Of Disc

    Copying Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 in. (8 cm) printable discs. • • Do not mount the multi-purpose tray until the message prompting you to load the printable disc •...
  • Page 352 7. Follow on-screen instructions to load copy source BD/DVD/CD on platen and select OK. The print setting confirmation screen is displayed. Important • Be sure to load the copy source BD/DVD/CD with its label side down on the center of the platen. If •...
  • Page 353 Print settings...

  • Page 354: Printing Photo From Memory Card Onto Disc Label

    Printing Photo from Memory Card onto Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 in. (8 cm) printable discs. • • Do not mount the multi-purpose tray until the message prompting you to load the printable disc •...
  • Page 355 A: Specify the outer circle. B: Specify the inner circle. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure • you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • Page 356 12. Open operation panel until horizontal. 13. Follow on-screen instructions to set printable disc. Note • You can see the procedure to set the printable disc by selecting How to set. • 14. Select OK. The printer starts printing. Note •...

  • Page 357: Paper Settings

    Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. After loading paper • When the rear tray's feed slot cover is closed •...
  • Page 358 • When you insert the cassette • Paper size is detected and set automatically in the printer. Note • For more on the proper combination of paper settings you can specify by the printer driver (Windows) • or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing/copying are different from the...
  • Page 359 Check the message and select Next, and then choose one of the following. Print with the loaded paper. Select if you want to print/copy on the paper loaded without changing the paper settings. For example, when the paper setting for printing/copying is A5 and the paper information registered to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray or in the cassette without changing the paper size setting for printing/copying.

  • Page 360: Copying

    Copying Making Copies Reducing/Enlarging Copies Two-Sided Copying Special Copy Menu...

  • Page 361: Making Copies

    Making Copies This section describes the basic procedure to perform standard copying. Check that printer is turned on. Load paper. 3. Select Copy on the HOME screen. Using Touch Screen 4. Select Standard copy. The Copy standby screen is displayed. Load original on platen.
  • Page 362 C: The copy layout is displayed. Switch the layout from (one-sided), (2-on-1), (two-sided). D: Display the print setting items. For more on the setting items: Setting Items for Copying 7. Tap Black or Color. The printer starts copying. Remove the original on the platen after copying is complete. Important •...
  • Page 363 • If you tap Stop while reserve copying is in progress, the screen to select the method to cancel • copying is displayed. If you select Cancel all reservations, you can cancel copying all scanned data. If you select Cancel the last reservation, you can cancel the last copying job. •...

  • Page 364: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print settings screen or the setting item for Photo copy, see Copying Photos. • The print settings screen is displayed by selecting Settings in the Copy standby screen. Preview When Preview is displayed on the print settings screen, selecting Preview allows you to preview an image of the printout on the preview screen.
  • Page 365 A: Select to activate/deactivate automatic intensity adjustment. When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen. B: Drag to specify the intensity. • Magnif. • Specify the reduction/enlargement method. Reducing/Enlarging Copies • Paper src •...
  • Page 366 Two-Sided Copying...

  • Page 367: Scanning

    Scanning Scanning and Saving to a Computer Attaching Scanned Images to E-MAIL to Send...

  • Page 368: Scanning And Saving To A Computer

    Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan...

  • Page 369: Scanning In Windows

    Scanning in Windows Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...

  • Page 370: Scanning According To Item Type Or Purpose (Scan Utility)

    Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Important • Available functions and settings vary depending on your scanner or printer.

  • Page 371: Scan Utility Features

    Scan Utility Features Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
  • Page 372 Note • To set the applications to integrate with, see Settings Dialog Box.

  • Page 373: Scanning Easily (Auto Scan)

    Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames •...

  • Page 374: Scanning Documents And Photos

    Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.

  • Page 375: Creating/Editing Pdf Files

    Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add, delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time. •...
  • Page 376 6. Add pages as needed. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open.
  • Page 377 Save in Set the folder in which to save PDF files. To change the folder, click Browse..., and then specify the destination folder. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save created or edited PDF files in it.
  • Page 378 Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automatically rotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) containing languages that can be selected from Document Language in the Settings (General Settings) dialog box of Scan Utility.

  • Page 379: Scanning Using Application Software (Scangear)

    Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer.

  • Page 380: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAIN interface.
  • Page 381 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.

  • Page 382: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.

  • Page 383: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
  • Page 384 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
  • Page 385 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.

  • Page 386: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box...

  • Page 387: Basic Mode Tab

    Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
  • Page 388 Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important •...
  • Page 389 "OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs. Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely.
  • Page 390 Deleting: Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List. Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note •...
  • Page 391 Correct gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes.
  • Page 392 • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
  • Page 393 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
  • Page 394 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be • created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...

  • Page 395: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Important...
  • Page 396 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 397 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
  • Page 398 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
  • Page 399 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
  • Page 400 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.

  • Page 401: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 402 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.

  • Page 403: Scanning Tips

    Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen...

  • Page 404: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Placing Items (Platen) Placing Documents (ADF (Auto Document Feeder)) Placing Items (Platen) Place items as described below to scan by detecting the item type and size automatically.

  • Page 405: Network Scan Settings

    • If the icon is not displayed in the notification area on the desktop, follow the procedure below to • start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector EX2. Windows 8.1: Click Network Scanner Selector EX2 on the Start screen.
  • Page 406 "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
  • Page 407 • If the icon is not displayed in the notification area on the desktop, follow the procedure below to • start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector EX2. Windows 8.1: Click Network Scanner Selector EX2 on the Start screen.
  • Page 408 Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then •...

  • Page 409: Scanning In Macos

    Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your scanner or printer.

  • Page 410: Scanning According To Item Type Or Purpose (Ij Scan Utility Lite)

    Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer.

  • Page 411: Ij Scan Utility Lite Features

    IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
  • Page 412 Note • To set the applications to integrate with, see Settings Dialog.

  • Page 413: Scanning Easily (Auto Scan)

    Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • • The following types of items may not be scanned correctly. In that case, adjust the cropping frames •...

  • Page 414: Scanning Documents And Photos

    Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.

  • Page 415: Scanning Tips

    Scanning Tips Positioning Originals (Scanning from Computer)

  • Page 416: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • When using a personal scanner in the upright position, the item type may not be detected automatically. In that case, specify the item type in IJ Scan Utility Lite and scan.
  • Page 417 1. Open the document cover. 2. Place the item with the side to scan facing the platen, and then align it with the alignment mark. Important • If you open the document cover wide, the scanner may fall over. • Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch •...
  • Page 418 The item type may not be detected automatically. In that case, specify the item type in IJ Scan Utility Lite and scan.

  • Page 419: Attaching Scanned Images To E-Mail To Send

    Attaching Scanned Images to E-MAIL to Send Sending Scanned Data as E-Mail from Computer...

  • Page 420: Frequently Asked Questions

    Frequently Asked Questions Top 6 Network Connection Setup Guide > List of Support Codes for Printer Errors > Network Communication Problems > Scanning Problems (Windows) > Connecting with Wireless Direct > Printer Does Not Print Search by Category Error List of Support Codes for Printer Errors When Error Occurred Message Is Displayed 1000...
  • Page 421 Printing What to Do When Paper Is Jammed Printer Does Not Print Resolving Print Quality Problems Blurry or Fuzzy Inaccurate or Bleeding Colors Lines Are Misaligned/Distorted Scan Scanning Problems (Windows) Scanner Does Not Work (Windows) ScanGear (Scanner Driver) Does Not Start (Windows) Scan Utility Error Messages (Windows) ScanGear (Scanner Driver) Error Messages (Windows)
  • Page 422 Cannot Use Previous Applications 1300 is displayed Disable notifications for 2114 error Network Switching Printer's Connection to Network or Devices Network Key (Password) Unknown Cannot Remember Printer's Password Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information of Printer Restoring Printer's LAN Settings to Defaults...

  • Page 423: Network Faq

    Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wi-Fi Wireless Direct Wi-Fi Cannot Find Printer Cannot Find Printer on Network(Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Detect Same Printer Name Switching Printer's Connection to Network or Devices...
  • Page 424 Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network(Windows/macOS) No Ink Level Appears in Canon IJ Status Monitor (Windows) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on...

  • Page 425: Network Communication Problems

    Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network...

  • Page 426: Cannot Find Printer On Network (Windows/Macos)

    Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup...

  • Page 427: Cannot Find Printer On Network

    Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • • When you change the settings on your wireless router • • When the connection method (Wi-Fi / USB) of the printer is changed •...
  • Page 428 Proceed once the network device such as router is ready for use. 2. Check if printer is turned on If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above.
  • Page 429 icon is displayed. icon indicates that the wireless router and the printer are not connected. Check the setting of printer. Reconsider the location of the wireless router and the printer in the next check. icon is displayed. "Easy wireless connect" is waiting for setup. Connect a device to the printer with the application on computer, smartphone or tablet.
  • Page 430 Make sure security software's firewall is off. Check 2 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

  • Page 431: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)

    Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
  • Page 432 • For Windows: • To restart your computer, choose Restart instead of Shut down.

  • Page 433: Wireless Router Problems

    Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function...

  • Page 434: Network Key (Password) Unknown

    Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. •...
  • Page 435 Enter the Wi-Fi password configured on the wireless router. Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method. For details, see If WPA/WPA2/WPA3 Details Screen Appears. Note • This printer supports the following. WPA-PSK (WPA-Personal) WPA2-PSK (WPA2-Personal) WPA3-SAE (WPA3-Personal)

  • Page 436: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings

    Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer, smartphone/tablet or printer must be reconfigured according to the new wireless router. Check if your computer or smartphone/tablet can be connected to Internet Check 1 through the new wireless router.
  • Page 437 For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure the computer and the wireless router can communicate with each other under this setting. If filtering MAC addresses or IP addresses at wireless router, check Check 2 that MAC addresses or IP addresses for computer, network device, and printer are registered.

  • Page 438: Printer Settings/Smartphone/Tablet Troubles For Network

    Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct...

  • Page 439: Solve Network Troubles With The Printer's Diagnostic Functions

    Solve Network Troubles with The Printer's Diagnostic Functions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows) • In other cases than above: •...
  • Page 440 Check that security software's firewall is off. Check 1 A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting.
  • Page 441 Is printer set to obtain an IP address automatically, or is wireless router Check 1 requesting manual addressing? Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to set a valid IP address on the printer. When you set printer's IP address manually, correct IP address may not be Check 2 set.
  • Page 442 In case of Wi-Fi connection, check if computer that can be accessed by Check 5 wireless router is restricted. The wireless router settings may be limiting the number of devices that can be connected at the same time. Remove or relax the restrictions. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer.
  • Page 443 Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any devices that are not in use before adding them.
  • Page 444 Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct Make sure the following check items Check power status of printer and other devices (e.g.
  • Page 445 LAN settings • Print the network settings. • Printing Network Settings Check that Wireless Direct password set for printer is entered correctly. Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network settings information of the printer.

  • Page 446: Checking Network Information Of Printer

    Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC Address of your computer, follow the instructions below.
  • Page 447 3. Click Details to check the IP Address. The IP Address of your computer appears. To check the MAC Address, click Hardware. Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. •...
  • Page 448 Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer or print it out. Display on the operation panel. LAN settings Print the network settings. Printing Network Settings...

  • Page 449: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. Load three or more sheets of A4 or Letter-sized plain paper. 3.
  • Page 450 Result Codes Result codes XXXXXXXX Result Code Details Result code details Solve Network Troubles with The Printer's Diagnostic Functions to check details on the diagnostic result and re- sult codes. Wireless LAN Wireless LAN Enable/Disable Infrastructure Infrastructure Enable/Disable 3-2-1 Signal Strength Signal strength 0 to 100 [%] 3-2-2...
  • Page 451 3-2-21 Stateless Prefix Stateless prefix length Length2 3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-23 Stateless Prefix Stateless prefix length Length3 3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Stateless prefix length Length4 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
  • Page 452 3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Link local prefix length Length 3-3-15 IPsec IPsec setting Active/Inactive 3-3-16 Security Protocol Security method ESP/ESP &...
  • Page 453 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert. Fingerprt(SHA-1) Certificate finger- xxxxxxxx xxxxxxxx xxxxxxxx print(SHA-1) xxxxxxxx xxxxxxxx 5-21 Cert. Fin- Certificate finger- xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx gerprt(SHA-256) print(SHA-256) xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx Web Services Web Services – Unsent Usage Logs Number of unsent us- 0 to 200...

  • Page 454: Restoring Printer's Lan Settings To Defaults

    Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning/faxing operation from • a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to Setup Guide and redo setup.

  • Page 455: Default Network Settings

    Set printer name* XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout settings (WSD) 15 minutes Enable/disable Bonjour Enable Bonjour service name* Canon ModelName LPR protocol settings Enable RAW protocol Enable LLMNR Enable Wi-Fi DRX settings Enable ("XX" represents alphanumeric characters.) * Default value depends on printer.
  • Page 456 Wi-Fi security WPA2-PSK (AES) Connection request confirmation Displayed 2.4GHz/5GHz Switch 2.4GHz *1 Default value depends on printer. To check value, use operation panel. *2 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *3 The password is specified automatically when the printer is turned on for the first time.

  • Page 457: Connecting With Wireless Direct

    Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
  • Page 458 7. Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an Android device, and Others to connect with other device. • iPhone/iPad • 1. Select QR Code. 2. Scan the displayed QR code with the iPhone/iPad standard camera app or smartphone/ tablet app The iPhone/iPad is connected to the printer.
  • Page 459 2. Select "DIRECT-XXXX-ModelName" ("X" represents alphanumeric characters) on your smartphone/tablet/computer. 3. Enter Password on smartphone/tablet/computer. The smartphone/tablet/computer is connected to the printer. Note • If the printer is set to display a confirmation screen in Connection request • confirmation of Changing Wireless Direct Setting, when the wireless direct compatible device connects to the printer, a confirmation screen asking for permission to connect...
  • Page 460 The setting values for using the printer with Wireless Direct are displayed. • Change network name (SSID) • Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device.
  • Page 461 If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is connecting to the printer, select ON. Important • To prevent an unauthorized access, we recommend you should select the setting to display •...

  • Page 462: Problems While Printing (Scanning) From Smartphone/Tablet

    Problems While Printing (Scanning) from Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet...

  • Page 463: Cannot Print (Scan) From Smartphone/Tablet

    Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Connect to Printer through Wireless Direct Note •...
  • Page 464 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network settings information or use the operation panel to display it. ◦...
  • Page 465 Check the signal strength on the touch screen. Using Touch Screen Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
  • Page 466 To check the password specified for the printer, print out the network settings information or use the operation panel to display it. • Display on the operation panel of the printer. • LAN settings • Print the network settings. • Printing Network Settings Check that printer is not placed too far away from device.

  • Page 467: Printing Problems

    Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Resolving Print Quality Problems Change to Offline (Windows) No Ink Level Appears in Canon IJ Printer Status Monitor (Windows)

  • Page 468: Printer Does Not Print

    Printer Does Not Print Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
  • Page 469 • For Windows: • Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one •...
  • Page 470 Default Printer Keeps Changing (Windows) • For macOS: • Make sure your printer's name is selected in Printer in the Print dialog. Note • If multiple printers are registered to your computer, select Set as Default Printer from System • Preferences >...

  • Page 471: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error

    Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Check the printer is placed on the right spot. Check 1 Place the printer on a flat table or similar platform. Make sure paper is loaded in the specified cassette or rear tray. Check 2 Paper Sources When loading paper, consider the following.
  • Page 472 Open the feed slot cover to make sure that there are not any foreign objects in Check 7 the rear tray. If the paper tears in the rear tray, see What to Do When Paper Is Jammed to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.
  • Page 473 Cleaning Cassette Pads Are transport unit attached properly? Check 10 Rear View for the positions of the transport unit and the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 474: Cannot Print On The Disc Label

    Use the multi-purpose tray supplied with this printer. For more on placing the multi-purpose tray, see Placing a Printable Disc. Unrecognizable printable disc may be placed. Check 2 Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.
  • Page 475 Multi-Purpose Tray Jammed Pull out the multi-purpose tray gently. If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected. When the multi-purpose tray is pulled out, place the multi-purpose tray again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc.

  • Page 476: Resolving Print Quality Problems

    Resolving Print Quality Problems If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 477 Ink Does Not Come Blurry or Fuzzy Inaccurate or Streaks Bleeding Colors Lines Are Paper Is Smudged/ Ink Blots/Paper Curl Vertical Line Next to Misaligned/Distorted Printed Surface Is Image Scratched...
  • Page 478 Images Incomplete/ Lines Incomplete or Back of Paper Is Uneven Colors Cannot Complete Missing (Windows) Smudged Printing Streaked Colors Note • This web page contains information about several models. Depending on the specifications of the • printer you are using, some of the features described (connection, scanner/copy and etc.) may not apply.

  • Page 479: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks

    Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Streaks Colors Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
  • Page 480 Request a repair Step 6 If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see...
  • Page 481 Cleaning Platen and Document Cover Make sure original is properly loaded on platen. Check 7 When you load the original on the platen, load it with the side to be copied facing down. Loading Originals Is copy source a printed paper by printer? Check 8 If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original.

  • Page 482: Lines Are Misaligned/Distorted

    Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check paper and print quality settings. Check 1 Resolving Print Quality Problems Perform print head alignment. Check 2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position.

  • Page 483: Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl

    Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Supported Media Types Correct curl before loading paper.
  • Page 484 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. •...
  • Page 485 Set it at Print Options dialog box on Page Setup sheet in the Printer Driver. Restore the setting after printing. Improve bleeding and thickened black text/lines (plain paper) If brightness is set low, increase brightness setting and try printing again. Check 6 If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion.
  • Page 486 Note • If you specify the administrator password, enter the password. 3. Select Printer settings 4. Select Ink drying wait time • For macOS: • Set the waiting time using Remote UI. Opening Remote UI for Maintenance...

  • Page 487: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the both margins. Set the paper size to match the loaded paper. Resolving Print Quality Problems Note •...

  • Page 488: Images Incomplete/Cannot Complete Printing

    Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check the following items. Select setting not to compress printing data(Windows). Check 1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.

  • Page 489: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check 1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Are you trying to print a large data file? (Windows) Check 2 If you are trying to print a large data file, printing may not be performed properly due to missing print data.

  • Page 490: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check 1 Resolving Print Quality Problems Perform bottom plate cleaning to clean inside of printer. Check 2 Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the inside of the printer.

  • Page 491: Uneven Or Streaked Colors

    Uneven or Streaked Colors Increase print quality and try printing again. Check 1 Increasing the print quality using operation panel of the printer or from computer may improve the print result. Perform print head alignment. Check 2 Aligning the Print Head Note •...

  • Page 492: Change To Offline (Windows)

    2. Click the name of printer you want to configure. 3. Click Print preferences. Print preferences window opens. 4. Click Maintenance sheet. 5. Click View Printer Status. The Canon IJ Status Monitor window is displayed. 6. Click Display Print Queue of the Canon IJ Status Monitor window.
  • Page 493 The Print Queue window is displayed. 7. Click Printer menu in the window displayed. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. For Windows 10: 1.

  • Page 494: Scanning Problems (Windows)

    Scanning Problems (Windows) Scanning Problems...

  • Page 495: Scanning Problems

    Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...

  • Page 496: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Check for any printererrors. Check 2 For messages, see When Error Occurred. Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 4...

  • Page 497: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...

  • Page 498: Scanning Problems (Macos)

    Scanning Problems (macOS) Scanning Problems...

  • Page 499: Scanning Problems

    Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start...

  • Page 500: Scanner Does Not Work

    Scanner Does Not Work Check that your scanner or printer is turned on. Check 1 Check for any printer errors. Check 2 For messages, see When Error Occurred. With network connection, check the connection status and reconnect as Check 3 needed.

  • Page 501: Scanner Driver Does Not Start

    Scanner Driver Does Not Start Make sure the application software supports AirPrint. Check 1 Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Scan and save images with IJ Scan Utility Lite and open the files in your Check 3 application.

  • Page 502: Mechanical Problems

    Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in Touch Screen...

  • Page 503: Printer Does Not Turn On

    The Power Cord Connector is slightly oblique. Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check 3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 504: Printer Turns Off Unexpectedly Or Repeatedly

    Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

  • Page 505: Usb Connection Problems

    USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow. •...
  • Page 506 If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Initialize the printer settings. Check 4 Select (Setup) on HOME screen > Printer settings > Reset settings > Reset all. Reset settings After initializing the printer settings, redo setup. Refer to Setup Guide and redo setup.

  • Page 507: Wrong Language Appears In Lcd

    Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Select (HOME) button. 2. Select (Setup). Using Touch Screen 3. Select 4. Select fifth setting item from top. 5. Select a language for touch screen. 6. Select button on lower left. The desired language appears.

  • Page 508: Installation And Download Problems

    Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of Printer...

  • Page 509: Failed To Mp Drivers (Printer Driver) Installation (Windows)

    Select Settings > Apps. For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name.
  • Page 510 Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
  • Page 511 • For Windows: • To restart your computer, choose Restart instead of Shut down.

  • Page 512: Updating Mp Drivers (Printer Driver) In Network Environment (Windows)

    Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure.

  • Page 513: Errors And Messages

    Errors and Messages When Error Occurred Message Is Displayed...

  • Page 514: When Error Occurred

    When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows):...
  • Page 515 When a Support Code and a Message are displayed on the Printer's Touch Screen: For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors. For details on how to resolve errors without Support Codes, see Message Is Displayed.

  • Page 516: Message Is Displayed

    Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows)
  • Page 517 The printer starts printing. Refer to Turning the Printer On and Off for the correct way to turn the power off. Writing Error/Output Error/Communication Error (Windows) If the ON lamp is off, make sure printer is plugged in and turn on. Check 1 The ON lamp flashes while the printer is initializing.
  • Page 518 Other Error Messages (Windows) If an error message is displayed somewhere other than printer status monitor, Check check the following: • "Could not spool successfully due to insufficient disk space" • Delete any unnecessary files to increase the amount of free space on the disk. •...
  • Page 519 When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message is displayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows):...
  • Page 520 When a Support Code and a Message are displayed on the Printer's Touch Screen: For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors. For details on how to resolve errors without Support Codes, see Message Is Displayed.

  • Page 521: List Of Support Codes For Printer Errors

    List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Codes Displayed on Printer's Touch Screen and Computer Screen •...
  • Page 522 • 7000 to 7ZZZ • 7500 7600 7700 7800 • 8000 to 8ZZZ • 8300 • A000 to ZZZZ • C000 C100 C101 Note • If no support code is displayed but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally.

  • Page 523: What To Do When Paper Is Jammed

    What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedure below. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally.
  • Page 524 If the jammed paper is not visible in the paper output slot or the feed slot. Check 6 Removing Jammed Paper inside Printer Storing the Multi-purpose Tray When the multi-purpose tray is not in use, store it in the multi-purpose tray storage compartment on the back of the cassette.
  • Page 525 Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, a bit of paper may remain in the printer.
  • Page 526 The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer.
  • Page 527 If the measures above do not solve the problem, a bit of paper may remain in the printer. See Removing Jammed Paper inside Printer.

  • Page 528: Removing Jammed Paper Inside Printer

    Removing Jammed Paper inside Printer 1. Tap Stop on printer's touch screen. 2. Turn off printer and unplug it. 3. Open scanning unit / cover. Important • Do not touch the clear film (A). • If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 4.
  • Page 529 5. Hold jammed paper firmly with both hands. If the paper is rolled up, pull it out and grasp the edges of the paper. 6. Slowly pull out jammed paper so as not to tear it.
  • Page 530 7. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? •...
  • Page 531 9. Plug printer back in and turn printer back on. 10. Load paper. Loading Photo Paper / Plain Paper in Rear Tray Loading Envelopes in Rear Tray Loading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly. •...

  • Page 532: Removing Jammed Paper From Rear Side

    Removing Jammed Paper from Rear Side 1. Tap Stop on printer's touch screen. 2. Turn off printer and unplug it. 3. Retract rear tray, paper output support and paper output tray, and then close operation panel. 4. Turn printer so that rear side of printer faces toward you. 5.
  • Page 533 7. Hold jammed paper firmly with both hands and pull it out slowly. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit and then remove the paper.
  • Page 534 2. Slowly pull out jammed paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. If parts (A) are raised, tip them toward you. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer.
  • Page 535 5. Replace transport unit. Insert the transport unit until it reaches the back of the printer. 8. Attach rear cover. Insert the projections of the right side of the rear cover into the printer, and then push the left side of the rear cover until it is closed completely.
  • Page 536 What to Do If Paper Is Not Fed/Output Normally and take appropriate action. Check 1 1240 error is displayed 1259 error is displayed If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 537 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. • There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's touch •...
  • Page 538 1003 Cause Possible causes include the following. • There is no paper in the cassette. • Paper is not loaded in the cassette properly. What to Do After loading the paper in the cassette correctly, follow the messages displayed on the printer's touch screen.
  • Page 539 1013 Cause Compatible media is not loaded, or is loaded incorrectly in the multi-purpose tray. What to Do Remove the multi-purpose tray, load the multi-purpose tray compatible media correctly, and then place the multi-purpose tray back into the printer. Placing Multi-purpose Tray Select OK on the printer's touch screen to cancel the error.
  • Page 540 1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Make sure to close the scanning unit / cover after replacing ink tanks.
  • Page 541 1240 Cause Operation panel is closed or could not be opened. What to Do Remove any obstructions preventing the operation panel from opening. Open the operation panel. Important • Do not close the operation panel during printing. Note • To cancel printing, tap Stop on the printer's touch screen.
  • Page 542 1259 Cause Paper output tray is not pulled out fully. What to Do 1. If there is anything obstructing operation panel from opening, remove it. 2. Open operation panel (A). 3. Check the position of paper output tray (B). 4. Pull out paper output tray firmly toward you by hand. Pull out the paper output tray until you see on the paper output tray.
  • Page 543 Note • To cancel printing, tap Stop on the printer's touch screen.
  • Page 544 1401 Cause Print head may be damaged. What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 545: Shipping Tape Etc. Are Still Attached (15A3)

    Shipping Tape etc. Are Still Attached (15A3) Cause Tape for securing print head holder during transportation may still be attached. What to Do Open the scanning unit / cover and make sure the tape for securing the print head holder during transportation has been removed.
  • Page 546 1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the printer with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing.
  • Page 547 1660 Cause The ink tank cannot be recognized. What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer. Check the ink tank. If you want to cancel printing, tap Stop on the printer.
  • Page 548 (b) Open the scanning unit / cover, replace each ink tank identified by the printer as being empty, and close the printer's cover. Canon recommends the use of new, genuine Canon ink tanks for optimal image quality. 2. To SCAN or FAX...
  • Page 549 (b) Open the printer's cover, replace each ink tank identified by the printer as having an issue, and close the printer's cover. Canon recommends the use of new, genuine Canon ink tanks for optimal image quality. 2. To SCAN or FAX...
  • Page 550 Cause Ink absorber is almost full. What to Do Select OK on the printer's touch screen to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.

  • Page 551: Cassette Is Not Installed (1876)

    Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette is not installed. • The cassette is not pushed all the way into the printer. What to Do After loading the paper in the cassette and installing the cassette in the printer, and then follow the messages displayed on the printer's touch screen.
  • Page 552 2110 Cause An incompatible print setting combination has been specified for the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the cassette and retry printing/copying, follow the steps below.
  • Page 553 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. 5. Specify paper information (paper size and media type). • When copying: • 1. Select Settings. 2. Specify paper information (paper size and media type) that you checked in step...
  • Page 554 • When printing photos saved on memory card: • 1. Select at the bottom of the screen, and then select Settings. 2. Specify paper information (paper size and media type) that you checked in step...
  • Page 555 Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6. Redo printing/copying. Other Measures Load paper specified in print settings To replace the paper in the cassette with paper suitable for the print settings and continue printing/copying,...
  • Page 556 3. Load paper specified in print settings into cassette. 4. Check paper information (paper size and media type). Confirm that the displayed paper information matches the print settings. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the cassette and the paper information registered in the printer, follow the steps below.
  • Page 557 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2110 error To disable the function to detect paper setting mismatch, follow the steps below. 1.
  • Page 558 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other). 4. Select Disable.
  • Page 559 2113 Cause The print settings specified at the start of printing/copying are not suitable for either the paper loaded in the rear tray or the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the printer and retry printing/copying, follow the steps below.
  • Page 560 • When using paper from the cassette: • 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. • When using paper from the rear tray: • Check the paper information (paper size and media type) and select Yes. •...
  • Page 561 5. Specify paper information (paper size and media type). • When copying: • 1. Select Settings. 2. Specify paper information (paper size and media type) that you checked in step • When printing photos saved on memory card: • 1. Select at the bottom of the screen, and then select Settings.
  • Page 562 2. Specify paper information (paper size and media type) that you checked in step Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6.
  • Page 563 Other Measures Load paper specified in print settings To replace the paper in the rear tray / cassette with paper suitable for the print settings and continue printing/copying, follow the steps below. 1. Check print settings, and select Next. 2. Select Replace the paper and print. 3.
  • Page 564 • When changing the paper in the cassette: • 4. Check paper information (paper size and media type). • When the paper in the rear tray is changed: • Confirm that the paper information displayed matches the print settings, and then select Yes. •...
  • Page 565 Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below. Important • The printed result may not be the intended color or size. 1.
  • Page 566 Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select (Setup) on printer's HOME screen. 2. Select Feed settings. 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other). 4.
  • Page 568 2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear tray and retry printing/copying, follow the steps below.
  • Page 569 4. Check paper information (paper size and media type). The paper information is used to specify the print settings in step 5. Check the paper information (paper size and media type) and select Yes. 5. Specify paper information (paper size and media type). •...
  • Page 570 2. Specify paper information (paper size and media type) that you checked in step • When printing photos saved on memory card: • 1. Select at the bottom of the screen, and then select Settings. 2. Specify paper information (paper size and media type) that you checked in step...
  • Page 571 Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size) Paper Settings on the Printer Driver and the Printer (Media Type) 6. Redo printing/copying. Other Measures Load paper specified in print settings To replace the paper in the rear tray with paper suitable for the print settings and continue printing/copying,...
  • Page 572 3. Load paper specified in print settings into rear tray. 4. Check paper information (paper size and media type). Confirm that the paper information displayed matches the print settings, and then select Yes. Print without changing paper and print settings For example, to continue printing/copying with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below.
  • Page 573 1. Select Next. 2. Select Print with the loaded paper.. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2114 error To disable the function to detect paper setting mismatch, follow the steps below. 1.
  • Page 574 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other). 4. Select Disable.
  • Page 575 4103 Cause Cannot perform printing with current print settings. What to Do Tap Stop on the printer's touch screen to cancel printing. Change the print settings specified when printing and retry printing.
  • Page 576 5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure the ink tanks are properly installed. • Check that the direction of the is correct as shown in the illustration below. Press the ink tank until it clicks into place.
  • Page 577 If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 578 What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 579: 5B00

    5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
  • Page 580 What to Do When Paper Is Jammed Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 581 Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows)
  • Page 582 The printer starts printing. Refer to Turning the Printer On and Off for the correct way to turn the power off. Writing Error/Output Error/Communication Error (Windows) If the ON lamp is off, make sure printer is plugged in and turn on. Check 1 The ON lamp flashes while the printer is initializing.
  • Page 583 Other Error Messages (Windows) If an error message is displayed somewhere other than printer status monitor, Check check the following: • "Could not spool successfully due to insufficient disk space" • Delete any unnecessary files to increase the amount of free space on the disk. •...

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