GE Voluson Expert Series Service Manual
  1. Manuals
  2. Brands
  3. GE Manuals
  4. Medical Equipment
  5. Voluson Expert Series
  6. Service manual
GE Voluson Expert Series Service Manual

GE Voluson Expert Series Service Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Voluson Expert Series
Service Manual
English (English)
Voluson Expert 22 / Voluson Expert 20 / Voluson Expert 18 series with Software version EC400, 40.x.x
●
Voluson Expert 22 / Voluson Expert 20 / Voluson Expert 18 series with Software version EC410, 41.x.x (BT24)
●
GE is a trademark of General Electric Company used under trademark license.
GENERAL SERVICE DOCUMENTATION
© 2023 GE HealthCare
Reproduction and/or distribution is prohibited.
Document number: 5819559APB
Revision 5
0123

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Voluson Expert Series and is the answer not in the manual?

Questions and answers

Related Manuals for GE Voluson Expert Series

Summary of Contents for GE Voluson Expert Series

  • Page 1 Voluson Expert 22 / Voluson Expert 20 / Voluson Expert 18 series with Software version EC410, 41.x.x (BT24) ● GENERAL SERVICE DOCUMENTATION © 2023 GE HealthCare GE is a trademark of General Electric Company used under trademark license. Reproduction and/or distribution is prohibited. Document number: 5819559APB Revision 5...
  • Page 2 Preliminary Release April 2022 Initial Release November 2022 General Update and Improvement, new parts May 2023 Implementation of BT24 (SW EC410), general update September 2023 General Update and Improvement i-ii Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 3: Table Of Contents

    2.1.6.1 Physical Dimensions of Voluson Expert Series - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-5...
  • Page 4 2.2.4.4 DICOM Option Pre-Installation Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-8 Chapter 3 — Voluson Expert Series Setup 3.1 Setup Reminders - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2...
  • Page 5 3.6.3.2 Network Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-34 3.6.3.3 WLAN Configuration at the Voluson Expert Series system - - - - - - - - - - - - - - - - - - - - - - - 3-39 3.6.3.4 Network Color Laser Printer Installation Procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - -3-40...
  • Page 6 3.12.1.3...
  • Page 7 5.2.3 TVG - Voltage Generator Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5-20 Voluson Expert Series Service Manual...
  • Page 8 5.4.1...
  • Page 9 7.6.2.6 Run Diagnostics - Probes* - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27 Voluson Expert Series Service Manual...
  • Page 10 8.6.1 How to activate Options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-19 Voluson Expert Series Service Manual...
  • Page 11 9.13 Probes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-46 Voluson Expert Series Service Manual...
  • Page 12 10.7.3 Probe fails - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-25 i-xii Voluson Expert Series Service Manual 5819559APB Revision 5...
  • Page 13 10.7.6...
  • Page 14 This page was intentionally left blank. i-xiv Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 15 7 years for the equipment and 5 years for the probes may be expected. To maintain the safety and performance of the ultrasound system, a regular check (once per year) by authorized personnel is recommended. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 16: Important Precautions

    Introduction 1.1 Important Precautions Translation Policy Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 17 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 18 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 19 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 20 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 21 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 22 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 23 Introduction Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 24: Legal Notes

    All packages should be closely examined at time of delivery. If damage is apparent write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE HealthCare representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier.

  • Page 25: Purpose Of This Service Manual

    Introduction 1.3 Purpose of this Service Manual This Service Manual is valid for Voluson Expert Series (Voluson Expert 22, Voluson Expert 20 and Voluson Expert 18) ultrasound systems. Note Voluson Expert 22 is the top brand model – offering all SW/HW features. Voluson Expert 20 and Voluson Expert 18 are a downgraded Voluson Expert 22 version, offering a subset of probes and SW/HW features.

  • Page 26: Models Covered By This Manual

    Introduction 1.3.1 Models covered by this Manual Table 1-2: Voluson Expert Series - model designations Part Number Description SW-/BT-version H48711KA Voluson Expert 22 SW EC400 H48711PE Voluson Expert 22 eDelivery H48711TZ Voluson Expert 22 BT24 SW EC410 (BT24) H48711XH Voluson Expert 22 BT24 eDelivery...

  • Page 27: System History - Hardware And Software Versions

    1.3.4 Purpose of Operator Manual(s) Any Operator Manuals and/or Instructions for Use (IfU) should be fully read and understood before operating the Voluson Expert Series system and also kept near the system for quick reference. Figure 3-57 on The electronic Instructions for Use are available via the...

  • Page 28: Important Conventions

    1.4.1 Conventions used in this Manual MODEL DESIGNATIONS "Models covered by this Manual" This manual covers the Voluson Expert Series ultrasound systems listed in ICONS Pictures, or icons, are used wherever they reinforce the printed message. The icons, labels and conventions used on the product and in the service information are described in this chapter.
  • Page 29 This icon is used when options or features are specific for BT-Software versions. This icon is used for special hints, or tips that may facilitate servicing a Voluson Expert Series system. Notes are used to provide important information about an item or a procedure.

  • Page 30: Product Labels And Icons

    Pushing prohibited. Do not lean on the system. Tipping danger. various Take special care when moving the system. 1-16 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 31 (on power supply) "On/Off” or “Standby" ON/OFF Standby button on control console CAUTION: System shutdown using this button DOES NOT disconnect the Voluson Expert Series from mains voltage! Voluson Expert Series Service Manual 1-17 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 32: Safety Considerations

    (rear side of the system / on plug of each probe) series of (alpha-) numeric characters and barcode which uniquely Upgraded systems identify the Voluson Expert Series system as a medical device manufactured by GE HealthCare. adjacent to the Rating Plate...

  • Page 33: Introduction

    Because of the limited access to cabinets and equipment in the field, placing people in awkward positions, GE HealthCare has limited the lifting weight for one person in the field to 16 KG (35 LBS). Anything over 16 KG (35 LBS) requires 2 people.

  • Page 34: Mechanical Safety

    The Voluson Expert Series systems weighs approx. 110 kg, depending on installed peripherals, (242.5 lbs.) when it´s ready for use. Be careful when moving the system. Two people are required when moving the Voluson Expert Series system on inclines or lifting more than 16 kg (35 lbs).

  • Page 35: Electrical Safety

    ● The system has more than one type of probe port. Use the appropriate probe port designed for the probe you are connecting. For detailed information on handling probes, refer to the Voluson Expert Series Instructions for Use and the Note Care Card supplied with the probe.
  • Page 36 Warning After each installation, the leakage currents have to be measured according to IEC 60601-1, IEC 62353 or other relevant standard. All peripherals mounted on the Voluson Expert Series system chassis must be firmly secured in position. Note 1-22 Voluson Expert Series Service Manual...

  • Page 37: Labels Locations

    Dangerous voltages, capable of causing death are present in this system. Use extreme caution when handling, testing and adjusting. Warning If the covers are removed from an operating Voluson Expert Series system, some metal surfaces may be warm enough to pose a potential heat hazard if touched, even while in shutdown mode. Warning Do not operate the system in an explosive atmosphere.

  • Page 38: Lockout/Tagout (Loto) Requirements

    Note regulations. The Voluson Expert Series system is not meant to be used for long-term storage of patient data or images. The user is responsible for the data on the system and a regular backup is highly recommended. If the system is sent for repair, please ensure that any patient information is backed up and erased from the system before shipping.

  • Page 39: Emc, Emi And Esd

    In addition to electromagnetic energy, EMC also includes possible effects from electrical fields, magnetic fields, electrostatic discharge and disturbances in the electrical power supply. For applicable standards please refer to Chapter 2 in the Instructions for Use of the Voluson Expert Series ultrasound system. 1.10.2 Compliance...

  • Page 40: Customer Assistance

    Tel: +(86) 400-812-8188 China Technical Support Tel: +(86) 800-810-8188 India Technical Support Tel: 1800-425-8025 Tel: 1800-425-7255 Tel: 1800-102-7750 Korea Technical Support Tel: +(82) 1544-6119 Service Support Tel: +(61) 1-800-659-465 1-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 41: System Manufacturer

    Australia Service Support Tel: +(61) 1-800-659-465 1.11.2 System Manufacturer Table 1-6: system manufacturer Manufacturer Telephone GE Healthcare Austria GmbH & Co OG Tiefenbach 15 +43 (0) 7682-3800-0 +43 (0) 7682-3800-47 A-4871 Zipf Austria - Europe Voluson Expert Series Service Manual...
  • Page 42 This page was intentionally left blank. 1-28 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 43: Chapter 2 - Site Preparation

    Site Preparation This chapter provides the information required to plan and prepare for the installation of a Voluson Expert Series system. Included are descriptions of the facility and electrical needs to be met by the purchaser. Content in this chapter 2.1 General Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...

  • Page 44: General Requirements

    These controls should be selected to minimize possible interference. 2.1.2 Electrical Requirements GE Healthcare Austria GmbH & Co OG requires a dedicated power and ground for the proper operation of its Note Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the system.

  • Page 45: Power Requirements Voluson Expert Series

    2.1.2.5 System Power Cable If the Voluson Expert Series arrives without a power cable, or with the wrong cable, you must contact your GE HealthCare dealer or the installation engineer must supply what is locally required. 2.1.3 EMI Limitations Ultrasound systems are susceptible to Electromagnetic Interference (EMI) from radio frequencies, magnetic fields, and transients in the air or wiring.

  • Page 46: Environmental Requirements For Probes

    Caution Have two people available to deliver and unpack the Voluson Expert Series ultrasound system. Attempts to move the system considerable distances (or on an incline) by one person alone, could result in personal injury and/or damage to the system.

  • Page 47: System Specifications

    2.1.6 System Specifications 2.1.6.1 Physical Dimensions of Voluson Expert Series Physical dimensions and weight (without peripherals) of the Voluson Expert Series system are summarized in Table 2-5 Physical dimensions (especially height and depth) depend on control console and monitor positioning.

  • Page 48: Facility Needs

    (and the accompanying electrical installations) are highly sophisticated and special engineering competence is required. All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE HealthCare equipment must only utilize qualified personnel to perform electrical servicing on the equipment.

  • Page 49: Required Facility Needs

    All relevant preliminary network port installations at the prepared site must be performed by authorized Note contractors. The purchaser of GE HealthCare equipment must utilize only qualified personnel to perform servicing on the equipment. Figure 2-1: recommended Floor Plan 4.3 m x 5.2 m (14 by 17 foot) 1 door –...

  • Page 50: Desirable Features

    2.2.4.4 DICOM Option Pre-Installation Requirements To configure the Voluson Expert Series ultrasound system to work with other network connections, the network administrator must provide some necessary information. Figure 3-92 on page 3-87...

  • Page 51: Chapter 3 - Voluson Expert Series Setup

    Chapter 3 Voluson Expert Series Setup This chapter contains information needed to setup the Voluson Expert Series ultrasound system. Included are procedures to receive, unpack and configure the equipment. A worksheet is provided (see: Section 3.14 on page 3-87) to help ensure that all the required information is available, prior to setup the system.

  • Page 52: Setup Reminders

    Only qualified service personnel should carry out servicing and troubleshooting. 3.1.2.1 System Acclimation Time After being transported, the Voluson Expert Series system may be very cold or hot. It requires one hour for each 2.5°C increment if it's temperature is below 10°C or above 40°C.

  • Page 53: Safety Reminders

    If the system is very cold or hot, do NOT turn on its power until it has had sufficient time to acclimate to its operating environment. Caution: Instructions for Use The User Manual(s) should be fully read and understood before operating the Voluson Expert Series. Keep manuals near the system for reference. Caution: Acoustic Output hazard Although the ultrasound energy transmitted from the Voluson Expert Series ultrasound system is within FDA limitations, avoid unnecessary exposure.

  • Page 54: Receiving And Unpacking The System

    Voluson Expert Series Setup 3.2 Receiving and Unpacking the System Please read this section carefully before unpacking the Voluson Expert Series ultrasound system and its Note (optional) peripherals. The Voluson Expert Series ultrasound system, together with peripherals, probes and accessories are shipped from the factory in a single durable shipping cardboard which is mounted on a raised wooden platform base.

  • Page 55: Moving/Lifting The System

    Unpack the system in such a way that packaging can be reused. For warranty purposes, storage of the above is required for one year from date of purchase. If the shipping cardboard is damaged, please inform the GE Healthcare Austria GmbH & Co OG sales Note representative immediately.

  • Page 56: Preparing For Setup

    Check the power cord for cuts, loose hardware, tire marks, exposed insulation, or any deterioration. Verify continuity. Replace the power cord, as required. Report any items that are missing, backordered, or damaged to your GE Healthcare Austria GmbH & Co OG Note sales representative.

  • Page 57: Emi Protection

    ● Verify that all EMI rules listed are followed. The Voluson Expert Series system is approved for use in hospitals, clinics and other environmentally qualified facilities, in terms of the prevention of radio wave interference. Operation of the ultrasound system in an inappropriate environment can cause electronic interference to radios and television sets situated near the medical equipment.

  • Page 58: Completing The Setup

    3.4.5 Power Off / Shutdown - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-13 3.4.1 Connecting the System to a Power Source Use only the power cords, cables and plugs provided by or designated by GE Healthcare Austria GmbH & Co Note OG to connect the system to the power source.

  • Page 59: Power On / Boot Up

    Total time used for start-up is about 2 minutes. Section 6.3 "Control Console Positioning" on page 6-3 6. Adjust height and position of the console, see: Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 60: During A Normal Boot, You May Observe

    Activate User Login is check marked in the System Setup - Security - Authentication page, a system 2. If User Name and Password and then click Login . login window appears. Please enter the proper 3-10 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 61: Quick Setup

    ● Do not touch the patient when connecting or disconnecting a probe. Note Prior to connecting or disconnecting a probe, freeze the image. It is not necessary to turn OFF power to connect or disconnect a probe. Voluson Expert Series Service Manual 3-11 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 62: How To Assign Probes To The Desired Probe Holder

    The assigned probe holder will show a white light as an indicator that this probe holder has been successfully programmed. 6. Assign all probes in the same manner. 3-12 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 63: Power Off / Shutdown

    Caution Do not disconnect a probe while running (Live Scan “Write” mode)! A software error may occur. In this case switch the system OFF (perform a reset). Voluson Expert Series Service Manual 3-13 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 64: Connection Of Auxiliary Devices

    Examples for typical patient environments can be found in standard IEC 60601 (see illustrations below). For more detailed Safety Considerations when connecting auxiliary devices to the Voluson Expert Series Note system, please review: Section 1.5.5 "Auxiliary Devices Safety"...

  • Page 65: Connecting The Monitor

    Voluson Expert Series Setup 3.5.1 Connecting the Monitor Usually the Monitor comes pre-installed with the system. Note Figure 3-11: Connection Scheme - Monitor Voluson Expert Series Service Manual 3-15 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 66: Connecting The Black & White Printer

    Voluson Expert Series Setup 3.5.2 Connecting the Black & White Printer Usually the Black & White Printer comes pre-installed with the system. Note Figure 3-12: Connection Scheme - B&W Printer 3-16 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 67: Connecting The Color Printer

    (according to IEC 60601-1). Note The Wireless Print Kit (KTZ304239 / H48711KZ) is required for connecting and usage of the Color Printer. Figure 3-13: Connection Scheme - Color Printer Voluson Expert Series Service Manual 3-17 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 68: Connecting The Network Color Laser Printer

    Physical connection: 1. Connect the Color Laser Printer. Connect the network cable to the Ethernet LAN connector on the Voluson Expert Series system. The other end connect to the Ethernet connector of the Color Laser Printer. Connect the power cable of the printer to an external, non-isolated power source.
  • Page 69 Two network cables are needed. 1. Connect the Color Laser Printer. Connect the first network cable to the Ethernet LAN connector on the Voluson Expert Series system. The other end connect to a hospital network wall outlet. Connect the second network cable to the Ethernet connector of the Color Laser Printer. The other end connect to a hospital network wall outlet.
  • Page 70 A WLAN network adapter is required. 1. Connect the power cable of the printer to an external, non-isolated power source. 2. Plug the proper WLAN adapter into the intended USB-A port of the Voluson Expert Series system. Section 3.6.3 on page 3-32 3.

  • Page 71: Connecting The Gel Warmer

    3.5.5 Connecting the Gel Warmer The optional Gel Warmer need to be plugged into the power supply connector on the TPL (Peripheral Interface Left) of the Voluson Expert Series system. Figure 3-17: Connection Scheme - Gel Warmer Voluson Expert Series Service Manual...

  • Page 72: Connecting The Rfid Log-On Reader

    3.5.6 Connecting the RFID Log-on Reader The optional RFID Log-on reader (Radio-frequency Identification) should be connected to a USB Type-C port on the TPR (Peripheral Interface Right) of the Voluson Expert Series system. Figure 3-18: Connection Scheme - RFID Log-on reader...

  • Page 73: Connecting The Wireless Network Adapter

    1. Turn ON the power of the system and wait till the system has booted. 2. Plug the Wireless Network adapter into the intended USB-A port of the Voluson Expert Series system. All software drivers are pre-installed for the designated Wireless Network adapter only.

  • Page 74: Connecting An External Patient Monitor

    Connection by means of the Wireless Display Kit (cable-free) 1. Install the External Patient Monitor and Wireless Display Kit according to the connection scheme below. 2. After physical connection to the Voluson Expert Series system check, and if necessary change the Ext. Section 3.7.5.8 on page 3-57...
  • Page 75 1. Power Off/Shutdown the system as described in 2. Connect the External Patient Monitor according to the connection scheme below. 3. After physical connection to the Voluson Expert Series system check, and if necessary change the Ext. Section 3.7.5.8 on page 3-57...

  • Page 76: Connecting The Digital Expert

    2. Connect one end of the HDMI to HDMI cable to the Video capture device. The other end of the cable plug into HDMI Out connector on the rear side of the system. Figure 3-22: Connection Scheme - Digital Expert 3-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 77: Connecting The Foot Switch

    Voluson Expert Series Setup 3.5.10 Connecting the Foot Switch The Foot Switch should be directly connected to any accessible USB-port on the Voluson Expert Series (e.g., on rear of the system). Section 3.7.5.9 on page 3-57 After physical connection, adjust the Foot Switch as described in...

  • Page 78: Connecting The Barcode Scanner

    Voluson Expert Series Setup 3.5.11 Connecting the Barcode Scanner The Barcode Scanner should be directly connected to any accessible USB-port on the Voluson Expert Series (e.g., next to Touchpanel). Figure 3-24: Connection Scheme - Barcode Scanner 3-28 Voluson Expert Series Service Manual...

  • Page 79: Connecting The Ecg-Preamplifier

    3.5.12 Connecting the ECG-preamplifier The optional ECG-preamplifier should be connected to a USB Type-C port on the back side of the Display unit of the Voluson Expert Series system. Figure 3-25: Connection Scheme - ECG-preamplifier Voluson Expert Series Service Manual...

  • Page 80: Connecting The Dvd Drive

    Voluson Expert Series Setup 3.5.13 Connecting the DVD Drive At Voluson Expert Series BT24 systems the DVD drive is optionally available. Figure 3-26: Connection Scheme - DVD Drive 3-30 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 81: Connecting An External Usb Hard Disk Or Usb Memory Stick

    Devices" on page 3-31. An external HDD or USB stick may be connected to any accessible USB port of the Voluson Expert Series system. An external USB Hard Disk Drive or USB stick can be connected once the system is powered ON, or after shutdown.

  • Page 82: Printer Installation

    3-34 3.6.3.3 WLAN Configuration at the Voluson Expert Series system - - - - - - - - - - - - - - - - - 3-39 3.6.3.4 Network Color Laser Printer Installation Procedure - - - - - - - - - - - - - - - - - - - - - -...

  • Page 83: Prepare The Network Color Laser Printer

    Wi-Fi Direct to display Wi-Fi Direct Name and Password (when connected via WLAN adapter). Select the Setup menu icon for configuration, see Section 3.6.3.2.2 on page 3-35 Home button to return to the Home screen. 3. Touch the Voluson Expert Series Service Manual 3-33 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 84: Network Configuration

    3.6.3.2.5 HP M555 Network Configuration - Wi-Fi Direct (WLAN adapter) - - - - - - - - - - - 3-37 3.6.3.2.6 HP M555 Network Configuration - Wireless Connection (WLAN adapter) - - - - - 3-38 3-34 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 85 "Password" needs to be kept a secret! Home button to return to the Home screen. 7. Touch the Section 3.6.3.3 "WLAN Configuration at the Voluson Expert Series system" on page 3-39 8. Proceed with Voluson Expert Series Service Manual 3-35...
  • Page 86 If preferred, select Print Details. The IP Adress is found in the 802.11 Wireless section of the printout. 11. Touch the Home button to return to the Home screen. Section 3.6.3.3 "WLAN Configuration at the Voluson Expert Series system" on page 3-39 12. Proceed with 3-36...
  • Page 87 "Password" needs to be kept a secret! Home button to return to the Home screen. 9. Touch the Section 3.6.3.3 "WLAN Configuration at the Voluson Expert Series system" on page 3-39 10. Proceed with Voluson Expert Series Service Manual 3-37...
  • Page 88 Keep in mind this unique printer IP Address. It might be entered during Printer Installation procedure. Note 12. Touch the Home button to return to the Home screen. Section 3.6.3.3 "WLAN Configuration at the Voluson Expert Series system" on page 3-39 13. Proceed with 3-38 Voluson Expert Series Service Manual...

  • Page 89: Wlan Configuration At The Voluson Expert Series System

    Voluson Expert Series Setup 3.6.3.3 WLAN Configuration at the Voluson Expert Series system Note If the printer is connected via LAN cable, this section should be omitted. Please proceed with Section 3.6.3.4 "Network Color Laser Printer Installation Procedure" on page 3-40.

  • Page 90: Network Color Laser Printer Installation Procedure

    Figure 3-41: the printer is not listed Add a printer using a TCP/IP address or hostname and then click Next . 6. Check mark Figure 3-42: add a printer using TCP/IP address 3-40 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 91 Note If the printer driver is not listed, click the Have Disk button to browse the internal hard disk for R:\system \periph\HP_Laserjet_400 and open the file hpcu175u.inf. Finally click OK. Voluson Expert Series Service Manual 3-41 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 92 Save & Exit and restart the system (turn off and on the system). 16. Close all open windows, select 17. Print a Test Page (e.g., Patient Report with measurement results). 3-42 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 93: Printer Installation Manually

    Section 3.6.5 "Adjustment of Printer Settings" on page 3-44 7. Verify correct printer settings; see Section 3.6.7 " Button Configuration (Remote Control)" on page 3-48 8. Assign printer to remote keys, see Voluson Expert Series Service Manual 3-43 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 94: Adjustment Of Printer Settings

    Section 3.6.5 "Adjustment of Printer Settings" on page 3-44 1. Call up the "Printer Settings"; see 2. Choose Orientation, Format and Printing Preferences. Figure 3-49: Printer Settings Properties button. 3. Click the 3-44 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 95 Apply and OK . Close window and exit System Setup. 6. Save the adjusted printer settings with Section 3.6.7 " Button Configuration (Remote Control)" on page 3-48 7. Assign printer to remote keys, see Voluson Expert Series Service Manual 3-45 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 96: Up-D25Md Printer Settings

    Graphics page. From the "Color Adjust" pull-down menu select: 5. Select the Color Balance : Cyan = 0, Magenta = 0, Yellow = 0 Figure 3-52: Paper / Graphics page 3-46 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 97: Report Printer Selection

    1. Click on the 2. Select the desired Report Printer from the pull-down menu. The selected Report Printer is usually used for printing reports and images from the Archive. Note Voluson Expert Series Service Manual 3-47 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 98: Button Configuration (Remote Control)

    1. Select the Home - System Setup - Connectivity - 2. Click the desired remote control P1-P4 key and select its task among the given features. 3. If desired, adjust settings in the Detailed Setup tab. 3-48 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 99: How To Configure C1-C4 Keys

    If desired, select Save/Send/Print (P-Key). This opens extended configuration view to allow same functions Note as for P-Keys. Figure 3-56: System Setup - Connectivity - BUTTON CONFIGURATION page - C1 Voluson Expert Series Service Manual 3-49 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 100: System Configuration (Home Menu)

    3.7.8 Shortcuts - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-67 For further details refer to the Voluson Expert Series Instructions for Use. Note...

  • Page 101: Ifu (Instructions For Use)

    Instruction for Use" on page 3-56. 3.7.2 Lock Touch Frequent and diligent cleaning of the Voluson Expert Series ultrasound system reduces the risk of spreading infection from person to person and helps to maintain a clean work environment. Caution Do not use high-proof alcohol for cleaning. Only use cleaning/disinfecting agents listed in the Instructions for Use of the Voluson Expert Series system.

  • Page 102: Probe Check

    Select programmable key actions based on data management and workflow preferences. □ Annotations Configure general settings related to annotations, cursor position and bodymarkers. Annotations can be customized by long pressing the ABC menu located on the scan screen. 3-52 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 103: System Setup

    Result Window: adjustment of Result and OB Graph display ● Button Configuration: adjust assignment of buttons ● SonoAVC: adjustment of follicle parameters For further details refer to the Voluson Expert Series Instructions for Use. Note Voluson Expert Series Service Manual 3-53 5819559APB Revision 5...

  • Page 104: How To Invoke The System Setup Procedure

    Please observe that the displayed screens on monitor/touch may slightly differ from images shown in this manual. The availability of some functions, options or features depend on the BT-/SW-version of your Voluson Expert Series ultrasound system. In general operations are done with the trackball and the trackball keys (mouse emulation).

  • Page 105: How To Set Date And Time

    3. Select the desired "System" language from the pull-down menu. Save&Exit and restart the system. 4. Close the Service page with After changing the system language the Voluson Expert Series has to reboot. Note Voluson Expert Series Service Manual 3-55...

  • Page 106: How To Change Language Of Instruction For Use

    6. Check mark when to display the reminder (at start-up or before shutdown). Repeats and adjust repeat options. 7. If desired, check mark Save&Exit and restart the system. 8. Close the Service page with 3-56 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 107: How To Change Video Norm

    Format from the pull-down menu. 3. Select the desired recording Quality from the pull-down menu. 4. Select the desired recording Save&Exit and restart the system. 5. Close the Service page with Voluson Expert Series Service Manual 3-57 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 108: How To Disable Storage Devices On Usb Ports

    Figure 3-62: System Setup - Connectivity - Tricefy already activated Enable Tricefy . 4. Check mark 5. Enter your email address to register. Activate account . 6. Click 3-58 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 109: How To Activate Device Management

    Administration and then click the Service tab. 2. Select ASI button. 3. Click the The software parts to be installed depend on the contents of the System DVD/Media that is used. Voluson Expert Series Service Manual 3-59 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 110: How To Load "Voluson Update" Packages

    7. After sucessful download, you might have to click the Start Update button (D) (depends on set check marks) to initiate the installation process. History page. Sucessfully installed updates are listed in the 3-60 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 111: How To Activate User Login Authentication

    Note your card to the card reader. Emergency button enables emergency mode with restricted access. Figure 3-66: System Login For further details refer to the Voluson Expert Series Instructions for Use. Note Voluson Expert Series Service Manual 3-61 5819559APB Revision 5...

  • Page 112: How To Perform Disk Encryption

    Ultrasound device including emergency mode, scanning, patient information, images, or local archive. GE HealthCare has no access to this information or the ability to undo encryption in the event that the Encryption Password and Recovery Key are lost. The security and safety of the Encryption Password and Recovery Key is solely the user's responsibility.
  • Page 113 A progress bar is displayed during disk encryption process. Caution Make sure Password, Recovery Key and USB unlock key are kept secret and safe. Without these you will not be able to unlock your Voluson. Voluson Expert Series Service Manual 3-63 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 114 ● Click the Unlock . ● Connect the USB device with unlock key and click If the USB device with unlock key is connected to your Voluson Expert Series, the system is automatically unlocked during boot up. 3.7.5.19.3 Decrypt Disk Section 3.7.5.1 on page 3-54...

  • Page 115: How To Protect The System By Whitelisting

    Note "System Password" is the password for the Windows Operating system. This password is not needed for users and usage of the Voluson Expert Series system. DO NOT change this password unless you are the system administrator. Section 3.7.5.1 on page 3-54 1.

  • Page 116: Monitor Settings

    3. In the "Color and Light Personalization" menu select adequate/desired colors and brightness for Ambient , Operating Panel and UI Theme . Figure 3-74: Color and Light Personalization (e.g., Ambient) 3-66 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 117: Shortcuts

    Save Screens to USB saves the image as *.png to the automatically generated "Voluson" folder on the last connected external USB drive Start Presentation Mode starts presentation mode Voluson Expert Series Service Manual 3-67 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 118: On-Board Optional Peripherals

    Warning There is an increased risk of electric shock due to increased leakage current when connecting devices not explicitly recognized by the system manufacturer GE Healthcare Austria GmbH & Co OG to the Voluson Expert Series ultrasound system. Table 3-6: Approved Peripherals...

  • Page 119: External I/O Connectors

    3x USB-A 3.0 port Figure 3-77: External I/O connectors - behind Rear Cover Top Item Connector Name Table Number Description Table 3-11 USB-A USB-A 2.0 port intended for optional WLAN Adapter Voluson Expert Series Service Manual 3-69 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 120 USB-C 2.0 port intended for optional Respond Probe Holder (automatic probe Table 3-10 USB-C activation) on the left USB-C Table 3-10 USB-C 2.0 port intended for optional peripheral devices 3-70 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 121: External I/O Pin Outs

    Cable Ground High Speed Data Path (TX for USB 3.1) Cable Bus Power Configuration Channel USB 2.0 Interface Secondary Bus High Speed Data Path (RX for USB 3.1) Voluson Expert Series Service Manual 3-71 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 122 TDMS data 5- TDMS data 1- TDMS data 5+ TDMS data 1+ TDMS meter shielding TMDS data 1, 3 shielding TDMS clock + TDMS data 3- TDMS clock - 3-72 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 123: Video Specification

    3.11 Software/Option Configuration For description refer to: ● Section 3.7.5 "System Setup" on page 3-53 For further details refer to the Voluson Expert Series Instructions for Use. Note Voluson Expert Series Service Manual 3-73 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 124: Connectivity Setup

    ● stand-alone Voluson Expert Series system; see ● Voluson Expert Series and one or several PC workstations - with Software 4D View installed - within a “Sneaker Net” environment. (“Sneaker Net” means that you use external USB device, DVD/CD, etc. to Section 3.12.1.4 on page 3-76...

  • Page 125: Dataflow Examples

    Images are stored to a DICOM server and to an image network volume on the local hard drive. Voluson Expert Series Service Manual 3-75 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 126: Stand-Alone Voluson Expert Series

    3.12.1.5 Connection between Voluson Expert Series and DICOM Server In this configuration, the Voluson Expert Series is configured to work with a DICOM server in a network environment. Usually, this will be the hospital network. Images are first saved on the local image buffer on the system.

  • Page 127: Tcp/Ip Configuration

    Following information must be provided by the customer or hospital engineer before you can start: Station Note name, AE Title, IP address and Port Number for the Voluson Expert Series. The IP addresses for the default gateway and other routers at the site for ROUTING INFORMATION. Only if necessary (e.g., for Internet access).

  • Page 128: Wlan Configuration

    Voluson Expert Series Setup 3.13.2 WLAN Configuration To configure the Voluson Expert Series system to work with WLAN, the hospital's network administrator must Note provide the required information. Figure 3-81 on page 3-78 For fast access to the WLAN Configuration screen (see ) hover the cursor over the WLAN symbol at the right top of the display screen and then press Set (left or right trackball key).

  • Page 129: Wlan Network Using Fixed Tcp/Ip

    Default Gateway DNS Address OK (4). 8. After you have filled in all the required information, click If automatic assingment is desired, check Obtain an IP address automatically. Note Voluson Expert Series Service Manual 3-79 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 130: Disconnecting From Wlan

    Check mark desired connection behavior(s) Security Security type Encryption type Network security key Advances settings OK . 7. After you have filled in all the required information, click 3-80 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 131: Add New Wlan Network

    2. Select WLAN Configuration button. 3. Click the 4. The WLAN Configuration screen with available Networks appears. Forget . 5. Select network to be removed and then click Voluson Expert Series Service Manual 3-81 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 132: How To Setup E-Mail

    Necessary information provided by the E-mail provider To enable E-mail, the SMTP (Simple Mail Transfer Protocol) settings from your provider are needed. The Voluson Expert Series is only supporting E-mail send; no e-mail receive is possible. To receive E-mails, Note the same E-mail account needs to be installed on an Office-PC.

  • Page 133: How To Enter Patient's Email Address And Phone Number In The Pid Screen

    (e.g., +49 or 0049 for Germany) to the used phone numbers in the Patient's E-mail address and Phone number dialog. Example: local phone number 069913800000 is +49 69913800000 or 0049 69913800000 for Germany Voluson Expert Series Service Manual 3-83 5819559APB Revision 5...

  • Page 134: Map Network Drive

    Please make sure that the server you are connecting to is trustworthy and reliable. For details, contact your local system administrator. If you backup archive data to this server, all the patients demographic data will be copied to this server! 3-84 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 135: Rsvp Agent Configuration

    "Service Platform - Access and Security" on page 5-35. 1. If not already entered by means of the GE icon (= fast access), enter the Service Desktop via Home - System Setup - Administration - Service tab. Agent Configuration tab.
  • Page 136 Figure 3-91: confirm connection status in HOME screen Note Configuration might take some minutes. Please wait. When the Voluson Expert Series system is successfully configured and provided that network is up and running, the values are displayed in "green", see Figure 3-91 above.

  • Page 137: Connectivity Setup Worksheet

    Voluson Expert Series Setup 3.14 Connectivity Setup Worksheet Figure 3-92: Site System Information Voluson Expert Series Service Manual 3-87 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 138 Voluson Expert Series Setup Figure 3-93: Worksheet for DICOM Network Information 3-88 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 139: Paperwork

    Check that the correct Manual(s) for the system and software revision, is included with the installation. Specific language versions of the Voluson Expert Series Instructions for Use may also be available. Check with your GE HealthCare Sales Representative for availability.
  • Page 140 This page was intentionally left blank. 3-90 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 141 Most of the information pertaining to this Functional Checks chapter is found in the Voluson Note Expert Series Instructions for Use; see: Section 9.12 "System Manuals" on page 9-45. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 142: Required Equipment

    4.2 General Procedure Caution: The Voluson Expert Series requires all covers! Do not operate this system unless all board covers and frame panels are securely in place, to ensure safe operation, optimal system performance and cooling. When covers are removed, EMC and EMI compliance might be compromised.

  • Page 143: Power On / Boot Up

    As soon as the software has been loaded, the system enters 2D-Mode with the probe and application that were used before the system shutdown. Total time used for start-up is about 2 minutes. Voluson Expert Series Service Manual 5819559APB Revision 5...

  • Page 144: Power Off / Shutdown

    Caution Do not disconnect a probe while running (Live Scan “Write” mode)! A software error may occur. In this case switch the system OFF (perform a reset). Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 145: System Features

    X,Y,Z rotary controls in 3D/4D Volume Mode Customer programmable keys Remote control P-keys (programmable) Voluson naming plate Freeze / Run key buttons for control console height adjustment Trackball and Trackball keys Probe Illumination on/off Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 146: Touch Panel

    D Settings which can be adjusted by the combination rotary/push/flip controls adjacent to the Touch Panel. The functionality of these controls changes, depending upon the currently displayed menu. Different menus are displayed depending on which Touch Panel Menu and which Mode is selected. Note Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 147: Status Icons On Monitor Screen

    Idle state – Remote access is inactive Click on the symbol to open a pop-up menu to choose between Disconnect, Connect Clinical Lifeline or Connect to GE. Hover the cursor over the symbol to show trackball functions Contact, Configuration and Menu.

  • Page 148: Functional Checks

    Different menus are displayed depending on which Touch Panel Menu and which Mode is selected. Note Some function keys only appear on the Touch Panel if they are available for the selected probe. Note Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 149: Patient Archive (Image Management)

    Functional Checks 4.3.1 Patient Archive (Image Management) The Voluson Expert Series provides a Patient/Image Management System that allows fast and extremely easy patient, exam and image management. Archive View (image above) The patient archive database is used for searching a particular exam and/or patient. Via the buttons on the right, it is possible to send images via Voluson Image Portal (BT24 only), Email or over the DICOM network, print exams/images, export exams/images, import exams/images, etc.

  • Page 150: Erasing Dvd/Cd

    Functional Checks 4.3.2 Erasing DVD/CD At Voluson Expert Series BT24 systems the DVD drive is optionally available. Home button at the Left Toolbar. 1. Select the System Setup button to invoke the setup desktop on the screen. 2. In the “Home” menu touch the Connectivity and then click the Drives tab.

  • Page 151: Backup And Restore System Configuration And Image Archive

    (optional) Backup is stored in the cloud. This backup can only be loaded on the Voluson Expert Series system on which it was created. Backup is stored in the cloud and provided for fleet management. This backup can be distributed to other Voluson Expert Series systems.

  • Page 152: Save System Configuration Backup

    (presets). This ensures that if settings need to be reloaded, will be the same ones the customer was using prior to service. Please observe that available items depend on systems software, the BT version and the available options/ features of your Voluson Expert Series ultrasound system. IMAGING ● 2D Presets 2D user presets 2D Probe settings Applications and presets for all available probes ●...
  • Page 153 8. To start the backup process click After copying the data, the Voluson Expert Series reboots and the application starts again. When the “Configuration Backup” is saved on a network drive it may be desirable to move the data (e.g., for Section 3.13.5 on page 3-84...

  • Page 154: Load System Configuration Backup

    Section 4.4.1 on page 4-12 The “Configuration Backup” loading procedure replaces (overwrites) ALL existing data (except Application Settings adapted for the used system software version) on the local hard drive of the Voluson Expert Series system! It is neither required nor advisable to reload a previously stored “Configuration Backup” after a software...
  • Page 155 8. Select all the items to be loaded. Therefore, choose items and click the [>>] button (5) to copy items into the right "Load Data" field (6). Imaging settings and all Configuration settings will be loaded, see Figure 4-14 above For example: All Voluson Expert Series Service Manual 4-15 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 156 Figure 4-16: important information (example) Yes to start, or No to cancel the procedure. 11. Click After restoring the data, the Voluson Expert Series reboots and the application starts again. 4-16 Voluson Expert Series Service Manual 5819559APB Revision 5...

  • Page 157: Delete System Configuration Backup

    6. Click on the backup to be deleted (2). Additional information is displayed. Delete button (3). 7. Select the Caution There is no "Undo" function for this action!!! Voluson Expert Series Service Manual 4-17 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 158: Archiving Images

    However, if you click the [Advanced] button you can put this right. 6. If desired, check mark “Remove Local Images after Backup” (3). Advanced button (1) if it is desired to adapt archive data. 7. Click the 4-18 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 159 Figure 4-20: Image Archive Save - choose destination 9. Choose the destination (5). 10. Enter the description of the backup (6). Voluson Expert Series presets, configurations and image settings will not be backed up! To backup the Note System Configuration see Section 4.4.1 on page...

  • Page 160: Load Image Archive

    Next button (3). The following window will be displayed. 7. Select the Figure 4-22: select image archive data to be restored 8. Select (check mark) the image archive data to be restored to the Voluson Expert Series system (4). Next button (5). 9. Select the Yes to start, or No to cancel the restore procedure.

  • Page 161: Software Configuration Checks

    Almost all settings have to be assigned as desired and required by the customer. After completion, return the Note equipment to the customer and ensure acceptance. Note For further details refer to the Voluson Expert Series Instructions for Use. Settings Step Page + Task...

  • Page 162: Peripheral Checks

    Home button at the Left Toolbar and then Select the It will display a curve along the bottom edge of the ECG button to display the “ECG” menu. touch the image sector. 4-22 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 163: Mechanical Function Checks

    (=full lock) not applicable Press that pedal to change/ release locking state. Voluson Expert Series Service Manual 4-23 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 164: Site Log

    Functional Checks 4.8 Site Log Table 4-4: Voluson Expert Series - Site Log (Paper Documentation) Date Service Person Problem Comments 4-24 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 165 Chapter 5 Components and Functions (Theory) This chapter explains Voluson Expert Series system concepts, component arrangement, and subsystem function. It also describes power distribution and optional peripherals. Content in this chapter 5.1 General Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5.2 FrontEnd Processor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...

  • Page 166: General Information

    Components and Functions (Theory) 5.1 General Information Voluson Expert Series is a digital beamforming curved-, linear- and phased array ultrasound imaging system. It has provisions for analog input sources like ECG and Phono. Content in this chapter 5.1.1 Description of Operating Modes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-6 5.1.2 Description of Software Options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-9...
  • Page 167 ● high-resolution 23.8" LCD Flat Panel Monitor, LED display with DVI Interface ● Low profile, backlit Keyboard (optional) Voluson Expert Series has a digital beam forming system (incorporated in the FrontEnd) which can handle up to 256 element probes by use of multiplexing.
  • Page 168 Components and Functions (Theory) Figure 5-2: Basic Block diagram of Voluson Expert Series Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 169 ● Transrectal (TR) ● Cardiology (CARD) ● Cephalic (CEPH) ● Musculoskeletal (MSK) The Voluson Expert Series supports a variety of linear-, curved- and phased array probes for various clinical applications. Medical application fields include: ● Obstetrics ● Gynecology and Fertility ●...

  • Page 170: Description Of Operating Modes

    In Harmonic Imaging, acoustic aberrations due to tissue are minimized by receiving and processing the second harmonic signal that is generated within the insonified tissue. Voluson Expert Series high performance HI provides superb detail resolution and penetration, outstanding contrast resolution, excellent acoustic clutter rejection and an easy to operate user interface.

  • Page 171: Color Doppler Modes

    (Hz). PW Doppler also provides the capability of performing spectral analysis at a selectable depth and sample volume size. PW Doppler can be used in combination with 2D and Color Flow modes. Voluson Expert Series Service Manual 5819559APB Revision 5...

  • Page 172: Imaging

    Components and Functions (Theory) 5.1.1.5 3D Imaging The Voluson Expert Series Ultrasound System will be used to acquire multiple, sequential 2D images which can be combined to reconstruct a three-dimensional image. These 3D images are useful in visualizing three- dimensional structures, and in understanding the spatial or temporal relationships between the images in the 2D sequence.

  • Page 173: Description Of Software Options

    AI extension to existing "SonoPelvicFloor" H48711UL SonoGYN include Uterine Trace, Fibroid Mapping H48711UK Ophthalmic Artery "Ophthalmic Artery" "Voluson Image Portal" Voluson Image Portal H48711PC AVURI Device Management "AVURI Device Management" Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 174 3 only with 3D/4D Volume probes (except RSP6-16-D) 4 required to operate Digital Expert R restricted, not yet released in all countries. Contact Sales & Marketing in your region for information on availability. 5-10 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 175: Advanced 4D

    Diagnosis and therapy of cancer is one of the most important issues in medical care. The VOCAL II - Imaging program allows completely new possibilities in cancer diagnosis, therapy planning and follow-up therapy control. Voluson Expert Series Service Manual 5-11 5819559APB Revision 5...

  • Page 176: Advanced Vci

    ● Group function: All objects will be added to one volume. The color of all objects will be changed to red and the measurement will show only one result. 5-12 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 177: Sonovcad Labor

    Function: Similar to STIC Cardio-acquisitions, a volume sweep is made of the lesion. Afterwards the computer displays the heart rate and vessels in multiplanar view and/or visualizes it in 4D Voluson Expert Series Service Manual 5-13 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 178: Sri Advanced - Speckle Reduction Imaging

    5.1.2.21 Shearwave Elastography Shearwave Elastography on the Voluson Expert Series system is an ultrasound imaging mode in which shear waves are generated in-vivo acoustically via the imaging ultrasound transducer. The motion of the shear waves is then tracked using ultrasound to determine their velocity of propagation, which is a quantifiable indicator of the mechanical properties of the tissue through which it traveled.

  • Page 179: Sonolyst

    5.1.2.27 Voluson Image Portal The "Voluson Image Portal" feature is for sharing images via WiFi hotspot from the Archive to an external mobile device (usually the patients mobile phone). Voluson Expert Series Service Manual 5-15 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 180: Avuri Device Management

    Ultrasound device including emergency mode, scanning, patient information, images, or local archive. GE HealthCare has no access to this information or the ability to undo encryption in the event that the Encryption Password and Recovery Key are lost. The security and safety of the Encryption Password and Recovery Key is solely the user's responsibility.

  • Page 181: Dvd And Usb Recorder

    By means of the optional "Voluson Remote Updates” feature vital updates (e.g., patches) can be remotely downloaded and installed to Voluson Expert Series systems. A proper connection between the Voluson Expert Series system and the update server is required. Note 5.1.2.34 IOTA (International Ovarian Tumor Analysis)

  • Page 182: Data Location

    Components and Functions (Theory) 5.1.3 Data Location The Voluson Expert Series Hard disk is divided into 4 partitions: C: System partition: ● Operating System (Windows )10 including all Windows settings (IP-address, Network Name, etc.) ● US-Application Software (UISAPP) ● Global Service Platform Software ●...

  • Page 183: Frontend Processor

    5.2.3 TVG - Voltage Generator Board - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-20 Voluson Expert Series Service Manual...

  • Page 184: Tco - Connector Board

    5.2.3 TVG - Voltage Generator Board The voltage generator board generates the ultrasound system specific voltages. TAC103 and TAC203 (Voluson Expert 18 and Voluson Expert 20 only) TAC100 and TAC200 5-20 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 185: Backend Processor

    5.3.6 Graphic Card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-22 Voluson Expert Series Service Manual 5-21...

  • Page 186: Tbe - Backend Carrier Board (Base Board)

    The Hard Disk (2TB at Voluson Expert 22 / 1 TB at Voluson Expert 20 and Voluson Expert 18) or the optional 1TB Solid State Drive is the main storage device of the Voluson Expert Series system for patient data.

  • Page 187: Internal I/O

    5.4.1...

  • Page 188: Internal I/O Voluson Expert Series

    Components and Functions (Theory) 5.4.1 Internal I/O Voluson Expert Series 5-24 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 189: Control Console (User Interface)

    Components and Functions (Theory) 5.5 Control Console (User Interface) The Voluson Expert Series control console (User Interface) consists of the following electronic sub- assemblies and/or functional components: ● TUI-Touch-Display Unit: The Full HD Display (1920 x 1080 pixels / ratio 16:9) connects to the Backend Carrier Board TBE with a DisplayPort connector.

  • Page 190: Peripheral Interface Left/Right (Tpl/Tpr)

    This board provides connectors for optional peripheral devices on the left side of the console. 5.5.1.2 TPR - Peripherals Interface Right This board provides connectors for optional peripheral devices on the right side of the console. 5.6 Monitor 5-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 191: External I/O

    USB-A 3x USB-A 3.0 port Figure 5-7: External I/O connectors - behind Rear Cover Top Item Connector Name Description USB-A USB-A 2.0 port intended for optional WLAN Adapter Voluson Expert Series Service Manual 5-27 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 192: Peripherals And/Or Optional Equipment

    5.8.11 Digital Expert - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-30 5-28 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 193: Printers

    The Network Color Laser Printer is used to print out reports and exams, but in some cases also ultrasound images. The printer can either be connected directly to the Voluson Expert Series system, to work within the network environment (usually the hospital network) or it can be connected via Wi-Fi Direct (communication without requiring a central wireless access point).

  • Page 194: Foot Switch

    5.8.11 Digital Expert Digital Expert offers users of Voluson Expert Series ultrasound systems the ability to collaborate with remote experts by audio, video, chat and screen‐share. Via a mobile tablet next to your console, Digital Expert connects you face-to-face to a live clinical applications trainer.

  • Page 195: Power Distribution

    100V to 240V AC @ 50Hz/60Hz Input frequency: 47Hz to 63Hz Output voltage: 12.350V DC Output voltage ±2% tolerance: Inrush current: ≤40A peak Max. cont. output 600W power: Capacitive load: 10mF Voluson Expert Series Service Manual 5-31 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 196: Mechanical Descriptions

    Components and Functions (Theory) 5.10 Mechanical Descriptions 5.10.1 Physical Dimensions Figure 5-9: Physical Dimensions * adjustable maximum height (electrical lifting column and monitor arm at highest position) 5-32 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 197: Monitor

    Components and Functions (Theory) 5.10.2 Monitor The Voluson Expert Series system has a free adjustable Flat Panel Monitor in relation to the user interface. ● tilt: + 30° / - 75° ● rotate: +/- 90° 5.10.3 Control Console Positioning The control console can be rotated, translated and adjusted in height.

  • Page 198: Air Flow Control

    Components and Functions (Theory) 5.11 Air Flow Control Through the filter grid on the back of the system (Main Air Inlet), air flow into the Voluson Expert Series system. ● Air holes in the TBE Backend Box allow the air to pass through. The 2 fans inside the TBE Backend Box suck in the air (along its internal components and the PC- Motherboard) and emit the warm air to the bottom right side.

  • Page 199: Service Platform

    Section 7.6 "Service Desktop" on page 7-13 For more detailed information see 5.12.2.2 Remote Access Remote access is ONLY possible if the Service Platform is properly configured (either by the user or a GE Note HealthCare technician at site). Operation see Section 3.13.6 "RSvP Agent Configuration"...

  • Page 200: Service Desktop

    : via System Setup - Administration - Service page "Remote Access" ● : This offers GE HealthCare technicians the possibility to view the entire customer's desktop and operation system. Home Page appears. As soon as the Service Desktop is started, the Service Desktop Figure 5-12: Service Desktop - Home The navigation bar at the top of the screen allows to select from different tools for troubleshooting/adjustment.

  • Page 201: Service Page

    Load Application Settings Exit Service Advanced access (Class C) at Voluson Expert Series BT24 systems activates enhanced diagnostic options. Those additional options are marked with an asterisk * in following sub-sections. The AAOR Settings button is only available if it is enabled for the active probe.

  • Page 202: Additional Software Installation (Asi)

    Each user is only granted access to the tools that are authorized for their use. 5.14.3.8 Request for Service (RFS) Fill out the “Request For Service” form and then send the problem description to GE HealthCare Service/ Section 7.2 "Request for Service (RFS)" on page 7-6 Application representatives.

  • Page 203: Export System Data

    OK and then load appropriate Application Settings (perform 4. If a message is displayed, confirm it with loading procedure as described in steps above). Voluson Expert Series Service Manual 5-39 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 204: Boot Screen Functions

    Section 3.4.2.1 "During a normal boot, you may observe" on page 3-10 For details see 5.15.2 Voluson Maintenance Menu This function MUST NOT be used by the customer! 5-40 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 205: Memtest (Memory Check)

    After performing a "Rollback" the system reboots. The Ultrasound Application is started and finally the 2D screen is displayed on the monitor. Check and match Wi-Fi Auto Connect status (e.g., check mark "Connect Automatically") as shown in Figure Note 3-81 on page 3-78. Voluson Expert Series Service Manual 5-41 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 206 This page was intentionally left blank. 5-42 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 207 6.4 Modification of Keyboard Layout* - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-5 Voluson Expert Series Service Manual...

  • Page 208: Regulatory

    6.2 Monitor Adjustment Incline the monitor Move back and forth Move up and down Section 6.2.1 "Preparing for Transport" on page 6-3 To lock the Monitor Arm rotation see Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 209: Preparing For Transport

    6.3.2 Height Adjustment (Elevation) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Voluson Expert Series Service Manual...

  • Page 210: Translation/Rotation Adjustment

    Caution Make sure that nothing would be jammed while moving! Shipping the Voluson Expert Series ultrasound system in its original packaging is only possible when the Note control console is centered and locked in position, the system is lowered to its minimum height and the monitor is flapped down and locked.

  • Page 211: Modification Of Keyboard Layout

    Alignment and Calibration 6.4 Modification of Keyboard Layout* Modification of the Keyboard Layout is not possible by the user. Please contact your local distributor or GE Note HealthCare service representative for input language setting. However, Service Advanced access (Class C) at Voluson Expert Series BT24 systems activates enhanced diagnostic options.
  • Page 212 Alignment and Calibration 11. After restart, test the keyboard function: Press the ABC key on the control console. Press some keys on the keyboard and verify the entered text. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 213 7.8 Troubleshooting Trees, Instructions and Tech Tips - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47 Voluson Expert Series Service Manual...

  • Page 214: Collect Vital System Information

    All the above information can be found in the "System Info" page; see: Figure 7-1 on page 7-3. Note Depending on systems BT-/SW-version, the display of the “System Info” page may be slightly different. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 215 15 Monitor Display Type (e.g., HDU) 7 Service Platform 16 Console version 8 GPU Type, VBios-Version and Serial Number 17 Network Adapters: MAC address and IP address 9 Hardware ID Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 216: Keyboard Shortcuts

    Alt + D export system state (Configuration Backup and dump files) to D:\ConfigurationBackup User Shift + Delete cut text User Down Checklist - selection down User Enter Checklist - Check User Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 217 User programs User Checklist - selection right User Ctrl + V insert text (paste) from clipboard User Ctrl + X cut text User Ctrl + Z undo typing User Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 218: Request For Service (Rfs)

    GE “Remote Status Icon” that is displayed on top of the screen ● by means of the GE icon at the right top of the display screen and press the left trackball key (= left- Move the cursor to the Figure 7-3 below click).

  • Page 219: Check Point Voltages

    Base Board. This green-light status LED (= ON) is visible from outside, see During boot-up further status LEDs are enabled. If undervoltage is detected a beep code error occurs. In this case please contact your local distributor or GE Note HealthCare service representative.

  • Page 220: Screen Captures And Logs

    D:\ConfigurationBackup by pressing the Alt + D key on an alphanumeric keyboard 7.4.1 Capturing a Screen The following is the generic process to capture a screen from the Voluson Expert Series system. 1. Navigate to, and display the image/screen to be captured.

  • Page 221: Export System Data (By Pressing The Alt + D Key)

    4. If desired, enter optional description (2). Save button (3) to start the backup process. 5. Select the After saving the data, the Voluson Expert Series reboots and the application starts again. Voluson Expert Series Service Manual 5819559APB Revision 5...

  • Page 222: Export Log's And System Data (Via Service Page)

    D:\export. Up to 20 dump files are stored there. Figure 7-10: system has encountered a problem OK the system reboots automatically. After clicking on 7-10 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 223: Remote Access To The Service Platform

    Note Remote access is ONLY possible if the Service Platform is properly configured (either by the user or a GE HealthCare technician at site). Operation see Section 3.13.6 "RSvP Agent Configuration" on page 3-85.

  • Page 224: How To Locally Enable/Disable Disruptive Mode And Vco

    State used clinically. If a GE HealthCare Service Technician requests Remote Access Permission If a GE HealthCare Service technician requests remote access to your Voluson Expert Series system, following message appears on the screen. Figure 7-12: Disruptive Mode Request Yes .

  • Page 225: Service Desktop

    : This offers GE HealthCare technicians the possibility to view the entire customer's desktop and operation system. Remote access to the Voluson Expert Series system requires permission and customer input before a GE Note HealthCare service technician or OLC can access the customer's system remotely.

  • Page 226: Service Desktop - Home

    Figure 7-16: Service Desktop - Home* when "Service Advanced" option is active System Information Supplies common information about the Voluson Expert Series system. When the Voluson Expert Series system is successfully configured and provided that network is up and running, the displayed values (A) are: Agent Registered → Yes Agent Quarantine →...
  • Page 227 Date and Time of last connection to the RSvP Agent. Model Number Part number of the Voluson Expert Series system, acc. Identification and Rating plate. Serial Number Serial number of the Voluson Expert Series system, acc. Identification and Rating plate.
  • Page 228 Supplies information about partitions of the hard drive. Each partition displays free space and total size. Connected Probes Supplies information about name, ID, serial number and status of connected probe(s). 7-16 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 229: Temperature Monitoring

    Please observe that the displayed screens on monitor/touch may slightly differ from images shown in this manual. The availability of some functions, options or features depend on the BT-/SW-version of your Voluson Expert Series ultrasound system. Home → System Status → Temperature and select FRU status .
  • Page 230 Graphs to display temperature graphs for the configured monitoring points. 2. Select Figure 7-18: Service Desktop - Home -> System Status -> Temperature -> Graphs Home Page to exit monitoring. 3. Select 7-18 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 231: Voltage Monitoring

    Figure 7-19: Service Desktop - Home -> System Status -> Voltage -> FRU status 2. Select Home Page to exit monitoring. Voluson Expert Series Service Manual 7-19 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 232: Gpu

    This displays the temperature, GPU usage and memory usage of the installed graphic card(s). Figure 7-20: Service Desktop - Home -> System Status -> GPU Home Page to exit monitoring. 2. Select 7-20 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 233: Service Desktop - Diags

    Diags contains troubleshoot functionalities and diagnostics at hardware components. The top-level menu 1. Run Diags - The Voluson Expert Series system is capable of testing its own components using internal diagnosis hardware. These tests can be used to find not correctly working hardware more easily.

  • Page 234: Before Performing Diagnostics

    3. The following screen confirms Disruptive Status change (C). The Disruptive Mode Status field (D) on the right top of the screen changes accordingly. Figure 7-23: Sucessfully changed Disruptive Status 4. Proceed with Section 7.6.2.2 "How to Run Diagnostics*" on page 7-23 7-22 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 235: How To Run Diagnostics

    Figure 7-25: Service Desktop - Diags -> Run Diags → completed Note After performing any diagnostics, always disable "Disruptive Mode" and reboot the system. Operation see Section 7.6.2.10 "After performing Diagnostics*" on page 7-38. Voluson Expert Series Service Manual 7-23 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 236: Run Diagnostics - Backend

    This test is executed automatically with start of the test software and displays the found firmware version of the DVD drive. EC400 only: This test is only available at Voluson Expert Series with SW EC400. "Service Desktop - Diags*" on page 7-21 █...
  • Page 237 Errors: Amplitude, phase or noise levels not within expected ranges □ CW Pulser This test checks the transmit paths of the CW signal in the system. Errors: Amplitude, phase or noise levels not within expected ranges Voluson Expert Series Service Manual 7-25 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 238: Run Diagnostics - Fan

    The data read/write to HW fails. ● The tacho signal value does not match with the level set previously. "Service Desktop - Diags*" on page 7-21 █ back to 7-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 239: Run Diagnostics - Probes

    Operation see This test can be performed at all probes except E4D (eM6C). Note EC400 only: This test is only available at Voluson Expert Series with SW EC400. "Service Desktop - Diags*" on page 7-21 █ back to Voluson Expert Series Service Manual...
  • Page 240 Wait some seconds until air bubbles are surely moved aside. 1. If not already connected, plug the eM6C probe to be tested to the Voluson Expert Series system. Diags → Run Diags .
  • Page 241 Table 7-3: Troubleshooting (example) - E4D check System Probe Step # Description / Measurement unknown defect defect Check if only one eM6C probe is connected. Step 1 Step 2 Step 3 X *) Voluson Expert Series Service Manual 7-29 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 242 Diagnostics/Troubleshooting System Probe Step # Description / Measurement unknown defect defect Step 4 X **) Step 5 7-30 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 243 ML6-15-D) and check if an error occurs during probe selection. If yes then most likely the system HW is defect. █ back to "Service Desktop - Diags*" on page 7-21 Voluson Expert Series Service Manual 7-31 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 244 Wait some seconds until air bubbles are surely moved aside. 1. If not already connected, plug all probes to be tested to the Voluson Expert Series system. Diags → Run Diags .
  • Page 245 Probe element sensitivity - plot and table show detailed element sensitivity Figure 7-29: Service Desktop - Diags -> Diags History (enlarged) █ back to "Service Desktop - Diags*" on page 7-21 Voluson Expert Series Service Manual 7-33 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 246 Wait some seconds until air bubbles are surely moved aside. 1. If not already connected, plug all probes to be tested to the Voluson Expert Series system. Diags → Run Diags .
  • Page 247 Probe element impedance - plot and table show detailed element impedance Figure 7-31: Service Desktop - Diags -> Diags History (enlarged) "Service Desktop - Diags*" on page 7-21 █ back to Voluson Expert Series Service Manual 7-35 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 248: Run Diagnostics - Smart

    ● SMART /dev/sdb long: Wait for test to complete. ● SMART /dev/sdb short: Wait for test to complete. █ back to "Service Desktop - Diags*" on page 7-21 7-36 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 249: Run Diagnostics - Gpu

    Stress T1000 200: Wait about 15 minutes for test to complete. Stress T1000 500: Wait about 35 minutes for test to complete. "Service Desktop - Diags*" on page 7-21 █ back to Voluson Expert Series Service Manual 7-37 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 250: Diags History

    7.6.2.9 Diags History* Navigate to Diags → Diags History to view a history of the diagnostics run on the Voluson Expert Series. Select the test result to display detailed Diagnostic Result History. Test results are also located in D:\export\ for retrieval by the OnLine Center (OLC).

  • Page 251: Service Desktop - Dicom

    In this window you can check the connectivity of all available, or individual DICOM devices. Figure 7-37: Service Desktop - DICOM -> DICOM Service Status "Service Desktop - Home" on page 7-14 █ back to Voluson Expert Series Service Manual 7-39 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 252: Service Desktop - Utilities

    Upon request, GE HealthCare can provide a complete listing of data sets gathered. Data sets will be transmitted during the warranty period and when the Voluson Expert Series system is under a maintenance contract with GE HealthCare. The requirement for data transfer is a signed service agreement with valid data transfer clauses The Field Engineer has the ability to stop the data transmission.

  • Page 253: Change Password

    Warning Risk of losing data: If the password is lost, GE HealthCare will not be able to recover or reset it. The loss of a password may result in the loss of patient data.

  • Page 254: Data Transfer

    (e.g., after performing diagnostics), always disable "Disruptive Mode" and reboot the system before returning it to the customers use. Disruptive Mode can be selected by the customer directly on the Voluson Expert Series (see Section 7.5.2 on page 7-12 ), or requested remotely by the service technician or OLC.

  • Page 255: Service Desktop - Options

    Agent Configuration you should properly enter and fill in all fields required for remote In the top-level menu access and troubleshooting by a GE HealthCare Service technician. Remote access is ONLY possible if the Service Platform is properly configured (either by the user or a GE Note HealthCare technician at site). Operation see Section 3.13.6 "RSvP Agent Configuration"...

  • Page 256: Service Desktop - Software Maintenance

    Select Update and confirm with OK to initiate download of the package. 3. Click Figure 7-47: Service Desktop - Software Maintenance -> Software Updates - update successfully set 7-44 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 257: Reset Declined Packages

    7.6.7.3 Software Information Software Information displays general information about the software currently installed on the Voluson Expert Series system. Figure 7-49: Service Desktop - Software Maintenance -> Software Information Voluson Expert Series Service Manual 7-45 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 258: User Interface Troubleshooting

    7.7 User Interface Troubleshooting 7.7.1 Console Test* Service Advanced access (Class C), at Voluson Expert Series BT24 systems, activates enhanced diagnostic options. Such additional options are marked with an asterisk * in this manual. Home button at the Left Toolbar.

  • Page 259: Troubleshooting Trees, Instructions And Tech Tips

    7-59 7.8.9 Error due to an empty CMOS Battery (set correct date & time) - - - - - - - - - - - - - - - 7-60 Voluson Expert Series Service Manual 7-47 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 260: Error Beep Codes

    1 x 2 sec TAC_CURR_ERROR TAC overcurrent detected 1 x 3 sec WATCHDOG_OVERFLOW TBE firmware was trapped -> a watchdog timer overflow occured 3 x 1 sec INV_HW_COMB Invalid Hardware combination 7-48 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 261: Noise Disturbs The Image

    Diagnostics/Troubleshooting 7.8.2 Noise disturbs the Image Figure 7-50: Noise disturbs the Image - Troubleshooting Section 7.8.2.1 "How to analyze the EMC noise" on page 7-50 Voluson Expert Series Service Manual 7-49 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 262: How To Analyze The Emc Noise

    If a stand-alone UPS (Uninterruptible Power Supply) is available to power the Voluson Expert Series Connect the UPS between AC mains and the Voluson Expert Series system in the same manner as shown in Figure 7-51 ; - instead of the stand-alone Power Filter.
  • Page 263 2. If the EMC noise changes by changing the orientation of the ultrasound probe, then the EMC noise is caused by a magnetic field in the room/building. In such situations the Power Filter (H48701EL) cannot reduce the EMC noise. Voluson Expert Series Service Manual 7-51 5819559APB Revision 5...

  • Page 264: Trackball Malfunction

    Diagnostics/Troubleshooting 7.8.3 Trackball Malfunction Figure 7-52: Trackball Malfunction - Troubleshooting Connect a USB-Mouse to one of the USB-Connectors of the Voluson Expert Series system. So the system remains operable until the trackball problems are solved. 7-52 Voluson Expert Series Service Manual...

  • Page 265: Printer Malfunction

    Diagnostics/Troubleshooting 7.8.4 Printer Malfunction Figure 7-53: Printer Malfunction Voluson Expert Series Service Manual 7-53 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 266: Monitor Troubleshooting

    Video test patterns are not clear, Replace the monitor. bright, parallel or square For further details see Section 6.2 "Monitor Adjustment" on page 6-2. Note 7-54 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 267: Dvd Drive Tests

    Diagnostics/Troubleshooting 7.8.6 DVD Drive Tests At Voluson Expert Series BT24 systems the DVD drive is optionally available. Content in this chapter 7.8.6.1 Export images from "Local Archive" to DVD/CD+R/RW - - - - - - - - - - - - - - - - - - - 7-55 7.8.6.2 Record Spectral Doppler display - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
  • Page 268 3. Select the folder where the file was stored and select the file name. Import button to display the images. 4. Click Limits: All images, which have been exported to DVD/CD+R/RW are visible after the import. 7-56 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 269: Record Spectral Doppler Display

    7.8.6.2 Record Spectral Doppler display Please observe that the displayed screens on monitor/touch may slightly differ from images shown in this manual. At Voluson Expert Series BT24 systems the DVD drive is optionally available. 1. Insert an empty, formatted DVD/CD+R/RW disc into the drive.

  • Page 270: Network Troubleshooting

    Cable connected to a network. Remote connection. 1. Check that the network cable between the Voluson Expert Series system and the wall network is connected and well seated in both ends. (Use a network cable that is known to be OK.) 2.

  • Page 271: Activate Windows - Network Connectivity Issues

    Figure 7-56: License Status: NOTIFICATION => Windows is not activated 2. Make sure that the Voluson Expert Series system is connected to the internet. 3. Contact your local IT department to make sure that inside your local network infrastructure activation servers of Microsoft are reachable.

  • Page 272: Error Due To An Empty Cmos Battery (Set Correct Date & Time)

    Whenever the message appears, manually correct Date & Time in the Home → System Setup → Settings → General Workaround tab. Long-term Please contact your GE HealthCare service technician to replace the CMOS battery. Solution 7-60 Voluson Expert Series Service Manual...
  • Page 273 No covers or panels should be removed from the system (high-voltage risk). Service and repairs must only be performed by authorized personal. Attempting do-it-yourself repairs invalidate warranty and are an infringement to regulations and are inadmissible acc. to IEC 60601-1. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 274 The Waste of Electrical and Electronic Equipment (WEEE) must not be disposed as unsorted municipal waste and must be collected separately. Please contact the manufacturer or other authorized disposal company for information concerning the decommission of your equipment. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 275: Returning/Shipping System, Probes And Repair Parts

    Note regulations. The Voluson Expert Series system is not meant to be used for long-term storage of patient data or images. The user is responsible for the data on the system and a regular backup is highly recommended. If the system is sent for repair, please ensure that any patient information is backed up and erased from the system before shipping.
  • Page 276 Attach the 2 foam parts carefully at the left and right side of the system. To stabilize the foam inserts, mount the 3 remaining parts. Open the transport lock of the monitor arm. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 277 Fixate with straps; 1 at the short side and 2 at the long side. Caution Transport only with forklift or stacker truck. During transport pay attention to the point of gravity (“tilt and drop” indicator)! Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 278: System Software - Installation/Upgrade Procedure

    A new software specific "Permanent key" is required. Media (usually a USB-Stick) containing the new SW Ext. release package (*.zip file) is required. Please contact your local distributor or GE HealthCare service representative to get necessary key and Note media.

  • Page 279: Before The Software Installation/Upgrade Procedure

    8.2.1 Before the Software Installation/Upgrade Procedure To avoid any delay, the Voluson Expert Series needs to be powered on, booted up and unlocked by the user. 1. Save System Configuration Backup (Home - System Setup - Backup - System Configuration → Save); see Section 4.4.1 on page 4-12...

  • Page 280: Check/Collect Vital System Setup Data

    7. Click the Figure 8-2: Version check: System Setup - Administration - System Info page currently installed Software version currently installed Ultrasound Application Software version Date of Factory Settings Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 281 13. If the software has to be upgraded to a higher version via the button, please contact your local distributor or GE HealthCare service representative. 14. Proceed with proper installation procedure: "SWI from Media - System Software Installation" on page 8-10 "eDelivery - Software Download and Installation of a SW Update Package"...

  • Page 282: Swi From Media - System Software Installation

    Be sure to have the media containing the new SW Ext. release package (*.zip file) and the new Permanent Key available before starting the installation. Please contact your local GE HealthCare service/sales representative. Important SW Extension updates are only available with SW EC4xx Ext.1 and higher. Therefore, SWI from Media and/or eDelivery (Software Download) is not possible at initial Ext.0 release.
  • Page 283 Note letters and match settings. During this process the system will reboot several times! Figure 8-9: automated processes are running 16. Please wait until all processes are finished. Voluson Expert Series Service Manual 8-11 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 284 The message “IT Security information ...” appears at every bootup, as long as the option “Advanced Security Features” is enabled, but either “Whitelisting” or “Disk Encryption” or both, are not activated at the system. 8-12 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 285: Edelivery - Software Download And Installation Of A Sw Update Package

    SW info Decline SW update is discarded and not available anymore. To reset a declined SW update package please contact your local GE HealthCare service representative. Download button at Shutdown menu on the screen ● Figure 8-11: Download button at shutdown menu on screen...
  • Page 286 Replacement Procedures If the option "eDelivery Expert" is permanently activated, but the “Software Download - eDelivery” icon won´t Note appear/disappeared, please contact your local GE HealthCare service representative for troubleshooting. Software Update Procedure "Check/Collect vital System Setup data" Section 8.2.1.1 on page 8-8 as described in 2.
  • Page 287 Note letters and match settings. During this process the system might reboot several times! Figure 8-14: automatic processes are running 13. Please wait until all processes are finished. Voluson Expert Series Service Manual 8-15 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 288 The message “IT Security information ...” appears at every bootup, as long as the option “Advanced Security Features” is enabled, but either “Whitelisting” or “Disk Encryption” or both, are not activated at the system. 8-16 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 289: Software And Functional Checks After Installation/Upgrade Procedure

    “Disk Encryption”: Select System Setup - Security - Disk Encryption → set unlock password and then click Create unlock keys . Finally click the Start Encryption button. Voluson Expert Series Service Manual 8-17 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 290: System Configuration Backup - Loading Procedure

    The Configuration Backup contains "Imaging" and "Configuration" data and settings. Please observe that available items depend on systems software, the BT version and the available options/ features of your Voluson Expert Series ultrasound system. For detailed description of Configuration Backup items, see Section 4.4.1 "Save System Configuration...

  • Page 291: Replacement Or Activation Of Options

    Submit . (Code will be checked.) 6. Enter the encrypted key with the keyboard and click on 7. Click the Save&Exit button. After activating a Permanent Key, restart (turn off and on) the Voluson Expert Series system. Note Voluson Expert Series Service Manual 8-19...

  • Page 292: Replacement Of The Rear Cover Top

    1. Grasp the Rear Cover Top on bottom side and pull it off. Figure 8-17: remove Rear Cover Top 8.7.2 Rear Cover Top - Installation Procedure 1. Place the (new) Rear Cover Top and push it onto its original position. 8-20 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 293: Replacement Of The

    1. Grasp the Front Cover and pull it off. Figure 8-18: remove Front Cover 8.8.2 Front Cover - Installation Procedure 1. Attach the (new) Front Cover on its original position. Voluson Expert Series Service Manual 8-21 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 294: Replacement Of The Cover Kit (Dvd, Printer)

    Images below show example when neither the (optional) DVD drive, nor the Black & White printer nor the Note Side Drawer is installed in the Voluson Expert Series system. This means that DVD and printer slot is covered by a "blind" cover (= complete Cover kit Manpower One person, approx.

  • Page 295: Replacement Of The Probe Holder Set

    1. Loosen 3 screws and then remove the Gel Cup from the left Probe Holder. Figure 8-22: loosen screws and then remove gel cup 2. Place the new Gel Cup at the (new) left Probe Holder and fasten it with 3 screws. Voluson Expert Series Service Manual 8-23 5819559APB Revision 5...

  • Page 296: Replacement Of The Probe Holder For Endocavity Probes

    1. Push against the latch and then pull the Probe Holder for Endocavity probes downwards. Figure 8-23: push against latch and pull the probe holder downwards 2. Place the new Probe Holder at its original position. 8-24 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 297: Replacement Of The Trackball Ring

    1. Remove the Trackball Ring by turning it counterclockwise (red arrow). Figure 8-24: Trackball with Trackball “fixation” ring 2. Mount the Trackball Ring by turning it clockwise (blue arrow). Voluson Expert Series Service Manual 8-25 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 298: Replacement Of The Caps For Encoders And/Or Joycoders

    1. Remove the caps for Encoders and/or Joycoders. Do not loose integrated metal spring in each cap. Note Figure 8-25: remove caps (pull them off) 2. Mount the caps for Encoders and/or Joycoders. 8-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 299: Replacement Of The Caps For Hardkeys

    It is impossible to replace the curved left/right and top/bottom trackball buttons (see image above) this way. Note Please contact your local distributor or GE HealthCare service representative. 3. Place the new Key Cap down until it snaps into position.

  • Page 300: Replacement Of The Monitor

    Figure 8-27: pull off the Monitor Back Cover 3. Attach the new Monitor Back Cover and push it onto its original position. 4. In case of HDU Monitor fasten it with 1 screw. 8-28 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 301: Replacement Of A Probe

    2. Power On/Boot Up the system as described in 3. Connect the new probe and verify that the Voluson Expert Series system properly recognizes the probe. 4. Verify that the issue with the old probe has been resolved. It is recommended to perform the following functional tests to confirm the new probe is operational.

  • Page 302: Replacing Optional Peripherals / How To Mount Peripherals At A Later Date

    Replacement Procedures 8.17 Replacing optional Peripherals / How to mount Peripherals at a later date Usually auxiliary devices and peripherals come pre-installed with the Voluson Expert Series system. Note Manpower One person, 10 - 30 minutes (depending on peripherals) Tools...

  • Page 303: Mounting/Replacing The Color Printer

    3. Using the supplied USB cable connect the printer port that supplies USB bus power to the DC IN connector on the rear panel of the Wireless Print Receiver. 4. Connect the Wireless Print Transmitter to the USB port of the Voluson Expert Series system. 5. Connect the power cable of the printer to a wall socket.

  • Page 304: Mounting/Replacing The Gel Warmer

    6. Wait for the temperature to rise (approx. rise time: 1 minute). 7. Check warming by putting your hand into the cup of the Gel Warmer. 8. Confirm a warm suface temperature is present (target temperature: 38°C / 100°F). 8-32 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 305: Mounting/Replacing The Rfid Log-On Reader

    "How to assign a RFID Card for Login Authentication" on page 3-62 If a user and card is assigned for test purposes only, remove it after the operation check. Note Voluson Expert Series Service Manual 8-33 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 306: Mounting/Replacing An External Patient Monitor

    Section 3.4.2 on page 3-9 5. Power On/Boot up the Voluson Expert Series system as described in 6. Connect the transmitting device (Button) to the HDMI and a USB connector on the Voluson Expert Series system. Note When the LED indicators on both the receiving (Host) and transmitting device (Button) are lit solid blue, presenting is enabled.

  • Page 307: Connection Of An External Patient Monitor And Isolation Transformer

    Replacement Procedures 8.17.4.2 Connection of an External Patient Monitor and Isolation Transformer Note DO NOT connect an External Patient Monitor to the Voluson Expert Series system via USB cable. Use the supplied VGA cable. Caution An External Patient Monitor MUST NEVER be connected to the mains supply directly! Always connect it to an Section 9.11.2 on page 9-39...

  • Page 308: Mounting/Replacing The Ecg Module

    1. Take the USB cable (A) and plug it to the ECG module (B). The other end connect to a USB Type-C port (A) on the back side of the display unit of the Voluson Expert Series system. 2. Connect the ECG patient cable (C) to the ECG module.

  • Page 309: Chapter 9 - Renewal Parts

    9.14 Biopsy Needle Guides - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-52 It might be possible that some probes, options or features are NOT available ● in some countries. ● at the time of release of this Service Manual. Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 310: Terms & Abbreviations

    Frontend Acquisition Board Monitor Arm for LCD Monitor Monitor Arm for HDU Monitor Terabyte Backend Box Complete Backend Carrier Board (Base Board) Backend Extension Board (Expansion) Cable Chain (cable harness) Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 311 Lighting Unit Peripheral Interface Left Peripheral Interface Right Power Supply Frontend Voltage Generator Board TUI / UI User interface Ultrasound Application Software µC Microcontroller Virtual Console Observation WI-Fi Protected Access Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 312: Parts List Groups

    "2D-Probes - Linear Array Probes" on page 9-48 "2D-Probes - Phased Array Probes" on page 9-49 "Real-Time 4D Volume Probes" on page 9-50 "Biopsy Needle Guides" on page 9-52 950 - Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 313: Housing - Mechanical Hardware Parts & Covers

    Rear Cover Inlay Rear Cover Inlay Cable Hook kit KTZ304195 Cable Hook kit KTZ304196 Side Cover right EC4xx Side Cover right EC4xx KTZ304197 Side Cover left EC4xx Side Cover left EC4xx Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 314 Item Part Name Part Number Description KTZ304198 GE Logo side cover EC4xx GE Logo EC4xx at Side Cover right/left (1 pcs) KTZ304199 Front Frame EC4xx Front Frame EC4xx assembly TLU Lighting Unit front EC4xx KTZ304200 TLU Lighting Unit front EC4xx...
  • Page 315 KTZ304202 Back Cover - Rear Handle Rear Handle assembly EC4xx EC4xx KTZ304203 Back Cover Air Inlet EC4xx Back Cover Air Inlet EC4xx Rear Frame EC4xx KTZ304204 Rear Frame EC4xx Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 316 KTZ304207 Rear Cover Top EC4xx Rear Cover Top EC4xx Trolley Top Cover EC4xx KTZ304208 Trolley Top Cover EC4xx KTZ304209 Bottom Cover Air Inlet EC4xx Bottom Cover Air Inlet EC4xx Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 317 KTZ304243 Respond Probe Holder Probe Holder set for automatic activation/deactivation KTZ304259 RIC Probe holder set EC4xx left/right holder for Endocavity probe complete Footrest Cover EC4xx KTZ304212 Footrest Cover EC4xx Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 318 Caster rear EC4xx Pedal Covers front EC4xx KTZ304215 Pedal Covers front EC4xx KTZ304216 Pedal Covers rear EC4xx Pedal Covers rear EC4xx KTZ304278 Trolley Bottom Cover EC4xx Trolley Bottom Cover EC4xx 9-10 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 319 Lifting Column Cover EC4xx KTZ304219 Front Handle EC4xx Front Handle EC4xx KTZ304220 Threaded Sleeves EC4xx Threaded Sleeves EC4xx Side Drawer KTZ304241 Side Drawer for Printer slot (box with guide bars) Voluson Expert Series Service Manual 9-11 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 320: User Interface

    Cover kit (Peripheral Cover incl. cover for DVD slot and cover for Printer slot) 9.4 User Interface Table 9-3: User Interface Item Part Name Part Number Description KTZ304162 TUI200 User Interface TUI200 Console EC400 9-12 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 321 Connector Subboard (mounted on Hardkey Board TUI) Touchpanel Display complete KTZ304165 Touchpanel Display + Controller (all Flexprints mounted) KTZ304166 Hardkey Frames TUI Hardkey Frames TUI + Trackball Keys (30 pcs. in sum) Voluson Expert Series Service Manual 9-13 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 322 Microphone Set TUI KTZ304168 Microphone Set TUI (2 pcs.) KTZ304169 Trackball TUI Trackball TUI Trackball Ring TUI KTZ304170 Trackball Ring TUI KTZ304235 Trackball Illumination PCB Trackball Illumination PCB incl. cable 9-14 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 323 Hardkey Set TUI Hardkey Set + Trackball Ring TUI KTZ304173 Caps for Encoder and Caps for Encoder and Joycoder Joycoder Encoder Mechanic TUI KTZ304174 Encoder Mechanic Set (5 pcs.) Voluson Expert Series Service Manual 9-15 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 324 KTZ208132 Loudspeaker (1 pcs.) KTZ304251 TPR Interface Right TPR - Peripheral Interface Right, complete (1 pcs.) TPL Interface Left KTZ304252 TPL - Peripheral Interface Left, complete (1 pcs.) 9-16 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 325 Labels for User Interface - Voluson Expert 18, 20, 22 (1 18, 20, 22 pcs. each) KTZ303258 Disk Drive3 DVD+(R)W - DVD+(R)W Writer internal (no own cabinet) SATA Voluson Expert Series Service Manual 9-17 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 326: Monitor + Monitor Replacement Parts

    Monitor Housing Set LCD Monitor Housing Set for 23.8" LCD Monitor EC4xx only EC4xx KTZ304223 Monitor Back Cover EC4xx Monitor Back Cover Set for LCD Monitor EC4xx only 9-18 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 327 Voluson Expert 22 only KTZ304304 Monitor HDU 23.8" complete, 23.8" High Definition Ultrasound (HDU) Display Monitor complete (with BIS label) Voluson Expert 22 only can replace KTZ304253 Voluson Expert Series Service Manual 9-19 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 328 Voluson Expert 22 only KTZ304257 Cable Cover HDU EC4xx Monitor Back Cover for HDU Monitor only KTZ304231 Monitor Cable Set Monitor Cable Set for TAL100 as well as TAM100 9-20 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 329: Power Modules

    Fuses for AC Mains Inlet Module (T8A H/250V, 10 pcs.) KTZ304244 AC Inlet Module AC Mains Inlet Module with switch and fuse holder KTZ304277 Pull-out protector for Power Pull-out protection for Mains Power Cord Cord Voluson Expert Series Service Manual 9-21 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 330: Frontend (Us-Part) Components

    Voluson Expert 22, compatible to all models TCO103 - Connector Board KTZ304270 FrontEnd Connector Board (192 channels) + metal box with Box assembled + fans pre-mounted Voluson Expert 18 and Voluson Expert 20 only 9-22 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 331 TVG100 - Voltage Generator FrontEnd Voltage Generator Board Board TAC100 - Acquisition Board KTZ304186 FrontEnd Acquisition Board (256 channels + e4D) Voluson Expert 22, compatible to all models Voluson Expert Series Service Manual 9-23 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 332 TAC203 - Acquisition Board FrontEnd Acquisition Board (192 channels) Voluson Expert 18 and Voluson Expert 20 only can replace TAC103 Note: SW EC400 Ext.5 (40.0.5) or higher is required. 9-24 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 333: Backend (Pc-Part) Components

    GPU Graphic Card TBE, GPU Graphic Card TBE, Nvidia T1000 Nvidia T1000 for rendering (GPU-UI) KTZ304189 Fan TBB Fan for BackEnd box (1 pcs.) COMe Module TBE KTZ304190 COM-Express Module TBE Voluson Expert Series Service Manual 9-25 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 334 Note: SW EC400 Ext.4 (40.0.4) or higher is required. KTZ208791 Battery Lithium CR2032 (3V) Lithium Battery CR2032 (3V) for TBE Backend Carrier Board (= Base Board) 9-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 335 Table 9-8 on page 9-28 Data, System/Boot DVD (see SATA 1TB required Note: The 1TB SSD is ONLY optionally available (H48711HK). For further details please contact your local service/sales representative. Voluson Expert Series Service Manual 9-27 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 336: Options And Upgrades

    Software Option string (password) fetal HQ2 H48711PT encrypted Software Option string (password) Radiantflow H48711ED encrypted Software Option string (password) Shearwave Elastography H48711EE encrypted Software Option string (password) 9-28 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 337 Note Software Options" on page 5-9. Not every feature is released in every country. Please contact Sales & Marketing in your region for Note information on feature availability. Voluson Expert Series Service Manual 9-29 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 338: Miscellaneous Cables

    KTZ220391 Power Cord China used at Mains Input Connector C14 (10A type) Power Cord - Australia KTZ220392 Power Cord Australia used at Mains Input Connector C14 (10A type) 9-30 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 339 KTZ220479 Power Cord Israel used at Mains Input Connector C14 (10A type) Power Cord - Switzerland KTZ220480 Power Cord Switzerland used at Mains Input Connector C14 (10A type) Voluson Expert Series Service Manual 9-31 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 340 Power Cord Brazil used at Mains Input Connector C14 (10A type) KTZ304277 Pull-out protector for Power Pull-out protection for Mains Power Cord Cord Power Cord - Extension KTZ301990 Power Cord Extension for C13 connector (2m) 9-32 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 341 Cable set TLU cable power (Molex 4 pin) TLU unit ↔ TBX board (Mini Din 4 pol) cable RJ45 Cat.6, TLU unit ↔ TLL (GE-Logo at side cover left/right) cable (USB Mini-B) TLU unit ↔ TBE board (USB-A) Voluson Expert Series Service Manual...
  • Page 342 Cable set BW printer KTZ304282 Cable set BW printer 1 cable power BW printer ↔ TBX board (Mini Din 4 pin) cable USB (USB-B), BW printer ↔ TBE board (USB- 9-34 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 343 Main Monitor power extension cable (Mini Din 4 pin) from TUI rear to Connector Subboard Cable SATA Data-Power KTZ304265 Cable SATA Data and Power extension from HDD to TBE board, 300 mm Voluson Expert Series Service Manual 9-35 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 344 HDD Adapter Monitor Cable Set KTZ304231 Monitor Cable Set for TAL100 as well as TAM100 ECG Patient Cable KTZ303297 ECG Patient Input Cable 3 leads, IEC Type 9-36 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 345: Optional Peripherals And Accessories

    Do not attempt to use different peripherals and accessories (brand and model; connected via USB port) other than approved and provided by GE Healthcare Austria GmbH & Co OG! The Voluson Expert Series ultrasound system is an extremely sensitive and complex medical system. Any unauthorized peripherals may cause system failure or damage.
  • Page 346 Direct LaserJet M454dw) Color Laser Printer incl. KTZ304296 Network Color Laser Printer for 230V system (HP H48701EZ Wireless Kit LaserJet Enterprise M555 + JetDirect 3100w Wirless Kit pre-assembled) 9-38 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 347: Additional Devices And Optional Equipment

    Isolation Transformer kit H48671WN Isolation Transformer kit for Secondary Monitor incl. power cord set for US, EU and ROW (rest of world), monitor power cable, fuses, documentation, etc. Voluson Expert Series Service Manual 9-39 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 348 Real-time 4D endocavity probes (RIC) during disinfection process Respond Probe Holder KTZ304243 optional Probe Holder set for automatic activation/ H48711NT deactivation Gel Warmer KTZ304240 optional Gel Warmer H48711NH 9-40 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 349 Foot Switch 3 buttons H48681WS Solid-State-Disc (SSD) SATA KTZ304155 Solid-State-Disc (SSD) SATA 1 TB H48711HK H48711UU optional DVD Drive Voluson Expert Series BT24 DVD Drive WLAN Adapter A6210-100PES 5737413-2 WLAN Adapter A6210-100PES ("Netgear") H44932LH 5821919 WLAN Adapter A6210 - Japan WLAN Adapter A6210 ("Netgear") for Japan only...
  • Page 350 "Voluson Image Portal" is for sharing images via WiFi hotspot from the Archive to an external mobile device (usually the patients mobile phone). Note: Only the proper "tp-link" WLAN stick supports the needed hotspot functionality. The former "Netgear" WLAN stick doesn´t support a WiFi hotspot. 9-42 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 351 Single Channel ECG Acquisition Module incl. USB cable H48711KY USB1) - Canada and ECG Input Cable 3 leads, Canada only ECG Patient Cable KTZ303297 ECG Patient Input Cable 3 leads, IEC Type Voluson Expert Series Service Manual 9-43 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 352 (corrects brownouts as low as 155V countries and over voltages as high as 274V back to normal 230V levels). Note Illustrations may not correspond to the actual product! 9-44 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 353: System Manuals

    Instructions for Use (IfU) - Chinese H48711HN Instructions for Use (IfU) - Indonesian H48711HP Instructions for Use (IfU) - Russian H48711HR Instructions for Use (IfU) - Vietnamese H48711HS Voluson Expert Series Service Manual 9-45 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 354: System Manuals For Sw Ec410 (Bt24)

    9.13.4 Real-Time 4D Volume Probes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-50 Please observe that some probes are not applicable on all Voluson Expert Series systems (depending on Note system type and/or BT software version).

  • Page 355: Probes - Curved Array Probes

    189° Applications: Obstetrics, Gynecology, Urology C2-9-D probes (displayed with an underlined probe name on the Voluson Expert system monitor) operate on different user settings than C2-9-D. Voluson Expert Series Service Manual 9-47 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 356: Probes - Linear Array Probes

    Pediatrics, Orthopedics (Musculoskeletal), Neonatal L8-18i-D 5499594 broadband linear array transducer with a center image H40452LL frequency of 9.5 MHz, 168 Elements, electronically steerable Applications: Small Parts, Peripheral Vascular, Orthopedics (Musculoskeletal) 9-48 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 357: Probes - Phased Array Probes

    (= 270) Applications: Obstetrics, Cardiology, Fetal Cardio, Pediatrics, Cephalic 5499318 6S-D broadband phased array transducer with a center H45021RR frequency of 4.5 MHz, 96 Elements Applications: Small Parts, Cardiology, Pediatrics, Fetal Heart Voluson Expert Series Service Manual 9-49 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 358: Real-Time 4D Volume Probes

    Real-time 4D endocavity broadband electronic curved H48651MS array transducer with a center image frequency of 6.6 MHz, 192 Elements, field of view: max. 189° Applications: Gynecology/Fertility, Obstetrics, Urology 9-50 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 359 RSP6-16-D Real-time 4D broadband electronic linear array transducer H48651MR with a center image frequency of 11.5 MHz, 192 Elements Applications: Small Parts (Breast), Peripheral Vascular, Pediatrics, Orthopedics (Musculoskeletal) Voluson Expert Series Service Manual 9-51 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 360: Biopsy Needle Guides

    16-20GA (gauge); < 1.8 mm 134-209, RIC10 Single-angle H44901AX bracket + Latex Cover PEC75 H46721W reusable Biopsy needle guide for probe RSP6-16-D needle diameter: < 1 mm, 1.4 mm, 2.2 mm 9-52 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 361 - < 2.1 mm 11L/12L-RS Multi-angle H40432LC Non-Sterile Multi Angle Bracket needle guide for probe bracket 11L-D needle diameter: 8.5FR, 14-23GA (gauge); > 0.6 mm - < 2.1 mm Voluson Expert Series Service Manual 9-53 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 362 0.6 mm - < 2.1 mm M5Sc-D Multi-angle bracket H45561FC Non-Sterile Multi Angle Bracket needle guide for probe M5Sc-D needle diameter: 8.5FR, 14-23GA (gauge); > 0.6 mm - < 2.1 mm 9-54 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 363 Wear an anti–static strap when handling electronic parts and even when disconnecting/ connecting cables. Warning Be sure to disconnect the Voluson Expert Series ultrasound system power plug and switch off the mains circuit breaker before you remove any parts. Be cautious whenever power is still on and covers are removed.
  • Page 364 Care and Maintenance Caution To ensure the mutual protection and safety of GE HealthCare service personnel and our customers, all equipment and work areas must be clean and free of any hazardous contaminants before a service engineer starts a repair. This includes, but is not limited to, decontamination and/or sterilization, depending on the application or use of the medical device.

  • Page 365: Why Do Maintenance

    The service procedures and recommended intervals shown in the Customer Care Schedule assumes that you use your Voluson Expert Series for an average patient load (10 per day) and not use it as a primary mobile system which is transported between diagnostic facilities.
  • Page 366 Quality Assurance Program tests. Functional Checks of all • also after corrective maintenance or probes Section 10.4.2 on as required by your facilities QA page 10-6 program 10-4 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 367: Tools Required

    DVD+RW Disc Media blank blank 4,7GB DVD+RW disc B/W Printer Cleaning Sheet see printer user manual for requirements Color Printer Cleaning Sheet see printer user manual for requirements Disposable Cloves • Voluson Expert Series Service Manual 10-5 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 368: System Maintenance

    Care and Maintenance 10.4 System Maintenance 10.4.1 Preliminary Checks The preliminary checks take about 15 minutes to perform. Refer to the Voluson Expert Series user documentation whenever necessary. Table 10-3: system checks Step Item Description Ask and Listen Ask the customer if they have any problems or questions about the equipment.

  • Page 369: Peripheral/Option Checks

    Verify that the LINE, NEUTRAL and GROUND wires are properly attached to the terminals, and that no strands may cause a short circuit. Verify Inlet connector retainer is functional. Voluson Expert Series Service Manual 10-7 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 370: Physical Inspection

    10.4.4 Cleaning The Instructions for Use of the Voluson Expert Series system provides a complete description of system/ probe care, maintenance, cleaning and disinfection. It is the responsibility of the user to decide which cleaning procedures are necessary to ensure a safe working Note environment.

  • Page 371: General Cleaning

    Failure to follow the prescribed cleaning or disinfection procedures will void the probes warranty. Do not soak or wipe the lens with any product not listed in the Voluson Expert Series Instructions for Use and/or Care Card. Doing so could result in irreparable damage to the probe.

  • Page 372: Disinfection By Means Of The Ric-Holder

    10.5 Using a Phantom The use of a Phantom is not required during Care and Maintenance. Customer may use it as part of their Quality Assurance Program tests. 10-10 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 373: Electrical Safety Tests

    Users must ensure that safety inspections are performed whenever damage is suspected and on a regular basis in accordance with local authorities and facility procedures. DO NOT use the Voluson Expert Series system or individual probes which fail any portion of the safety test.

  • Page 374: Leakage Current Limits

    Warning To avoid electrical shock, the Voluson Expert Series system under test must not be connected to other electrical equipment. Remove all interconnecting cables and wires. The system under test must not be contacted by users or patients while performing these tests.

  • Page 375: Outlet Test - Wiring Arrangement - Usa & Canada

    No outlet tester can detect the condition where the Neutral (grounded supply) conductor and the Grounding (protective earth) conductor are reversed. If later tests indicate high leakage currents, this should be suspected as a possible cause and the outlet wiring should be visually inspected. Voluson Expert Series Service Manual 10-13 5819559APB Revision 5...

  • Page 376: Grounding Continuity

    ● Probe connector Table 10-13: defined accessible metal parts Grounding socket Monitor housing Probe connector Caution Lacquer is an isolation barrier! Measure only on blank accessible metal parts. 10-14 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 377: Chassis Leakage Current Test

    Caution: Equipment damage possibility! Never switch the Polarity and the status of Neutral when the Voluson Expert Series system is powered ON. Power off the Voluson Expert Series system, allow the stored energy to bleed down, and turn the circuit breaker off BEFORE switching the "POLARITY"...

  • Page 378: Data Sheet For Enclosure/Chassis Leakage Current

    Measurement/Test Point Location Grounding socket Monitor housing Probe connector System Power Grounding/PE Limit μA closed open closed open closed (reversed polarity) open (reversed polarity) closed (reversed polarity) open (reversed polarity) 10-16 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 379: Isolated Patient Lead (Source) Leakage-Lead To Ground

    10.6.6 Isolated Patient Lead (Source) Leakage-Lead to Ground Caution: Equipment damage possibility! Never switch the Polarity when the Voluson Expert Series system is powered ON. Be sure to turn the Voluson Expert Series system power OFF before switching the polarity using the POLARITY switch.
  • Page 380 (RA+LA+LL) to GND closed open closed open closed (reversed polarity) open (reversed polarity) closed (reversed polarity) open (reversed polarity) Values in italics font are given as examples only. Note 10-18 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 381: Isolated Patient Lead (Source) Leakage-Lead To Lead

    2. Plug the equipment under test into the receptacle on the panel of the meter. 3. Connect the ECG cable to the Voluson Expert Series system and the patient leads to the analyzer. 4. Select the "Patient Lead Leakage" function on the meter.

  • Page 382: Isolated Patient Lead (Sink) Leakage-Isolation Test

    2. Plug the equipment under test into the receptacle on the panel of the meter. 3. Connect the ECG cable to the Voluson Expert Series system and the patient leads to the analyzer. 4. Select the "Patient Lead Leakage" function on the meter.

  • Page 383: Probe (Source) Leakage Current Test

    Other variations will result from differences in line voltage and test lead placement. It is abnormal if no leakage current is measured. If no leakage current is detected, check the configuration of the test equipment. Voluson Expert Series Service Manual 10-21 5819559APB Revision 5...
  • Page 384 Never switch the Polarity and the status of Neutral when the Voluson Expert Series system is powered ON. Power off the Voluson Expert Series system, allow the stored energy to bleed down, and turn the circuit breaker off BEFORE switching the "POLARITY" switch and/or the "NEUTRAL" switch on the leakage meter to avoid possible power supply damage.
  • Page 385 (reversed polarity) 500 / 50 closed (reversed polarity) 100 / 10 open (reversed polarity) 500 / 50 Values in italics font are given as examples only. Note Voluson Expert Series Service Manual 10-23 5819559APB Revision 5 GE HealthCare Proprietary...

  • Page 386: Isolated Probe (Sink) Leakage-Isolation Test

    3. Connect the ultrasound probe to be tested to the Voluson Expert Series system. 4. Immerse the saline probe in the saline solution. 5. Immerse the Voluson Expert Series probe´s face (imaging area of the probe) into the saline solution. 6. Select the "Patient Lead Leakage" function on the meter.

  • Page 387: When There's Too Much Leakage Current

    In case of using an UPS (Uninterruptible Power Supply), perform the tests in the “Electrical Safety tests” section without using the UPS (i.e. directly connect the Voluson Expert Series system to the AC wall outlet). If this leads to a pass result, the specific UPS must no longer be used.
  • Page 388 This page was intentionally left blank. 10-26 Voluson Expert Series Service Manual 5819559APB Revision 5 GE HealthCare Proprietary...
  • Page 390 GE Healthcare Austria GmbH & Co OG Tiefenbach 15 4871 Zipf Austria www.gehealthcare.com...

This manual is also suitable for:

Voluson expert 22 seriesVoluson expert 20 seriesVoluson expert 18 seriesVoluson expert 22Voluson expert 22 edeliveryVoluson expert 22 bt24 ... Show all

Table of Contents

Save PDF