Page 1
USER GUIDE 3-in-1 Portable Air Conditioner NS-AC10PWH5-C/NS-AC12PWH5-C Before using your new product, please read these instructions to prevent any damage.
NS-AC10PWH5-C/NS-AC12PWH5-C Introduction Congratulations on your purchase of a high-quality Insignia product. Your NS-AC10PWH5-C or NS-AC12PWH5-C represents state of the art design in portable air conditioning, designed for reliable and trouble-free performance. IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE. Your safety and the safety of others are very important.
Page 4
WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: OPERATION • Use this appliance only for its intended purpose. • Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
Page 5
NS-AC10PWH5-C/NS-AC12PWH5-C REFRIGERANT (FOR R32 ONLY) CAUTION ON FIRE Warnings • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. • The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater) •...
Page 6
2) Work procedure Work shall be undertaken under a controlled procedure so as to minimize the risk of a flammable gas or vapour being present while the work is being performed. 3) General work area All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided.
Page 7
NS-AC10PWH5-C/NS-AC12PWH5-C 11 Charging procedures In addition to conventional charging procedures, the following requirements shall be followed. Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as short as possible to minimize the amount of refrigerant contained in them.
Page 8
The circuit breaker should be tested periodically by pressing the TEST button then the RESET button. If the TEST button does not cause the circuit breaker to trip, or if the RESET button will not stay engaged, unplug the air conditioner immediately and contact an Insignia technician. Preferred grounding method...
NS-AC10PWH5-C/NS-AC12PWH5-C Features • 10K - 6,500 BTU DOE/ 10,000 BTU ASHRAE efficiently cools rooms with up to 23.23 sq. m (250 sq. ft.) of living space • 12K - 7,000 BTU DOE/ 12,000 BTU ASHRAE efficiently cools rooms with up to 27.89 sq. m (300 sq. ft.) of living space •...
Main components Front Item Description Allows air to enter into your air conditioner. Do not block. Remove Upper air inlet filter and filter case the filter from this case to clean it at least every two weeks. See Cleaning the air filter on page 20.
Page 11
NS-AC10PWH5-C/NS-AC12PWH5-C Item Description Lower air inlet Allows air to enter into your air conditioner. Do not block. Power cord Plug this into a 115V 60Hz AC outlet to power your air conditioner. Control panel Buttons and display Function 1 Timer Sets your air conditioner to turn on or off automatically.
Page 12
Accessories Item Description Connects your air conditioner to the window installation kit to vent Exhaust hose assembly exhaust air outside. Routes your air conditioner exhaust through a vertical or horizontal window opening and seals your window at the correct height/width. Fits both horizontal and vertical sliding windows.
NS-AC10PWH5-C/NS-AC12PWH5-C Remote control Button Function High and Low speed settings Raises or lowers the fan speed. Sleep Activates sleep mode. Timer Sets your air conditioner to turn on or off automatically. In cool or fan mode, press to raise (...
Setting up your air conditioner Remove and store packing materials for reuse. Remove any shipping tape before using your air conditioner. Remove tape residue with liquid dish soap and a damp cloth. Do not use sharp tools, alcohol, thinners, or abrasive cleaners to remove adhesive, which could damage the finish.
NS-AC10PWH5-C/NS-AC12PWH5-C 3 Clip the exhaust hose assembly (exhaust hose connector) into the exhaust outlet from top to bottom. Installing your air conditioner 1 Measure the window size. 2 Install the window sealing plate(s) and vent panel in the window opening, adjusting the length to fit the window opening.
Page 16
68.5 cm (26.96 in.) Length of vent panel and plate 3: 50.8~68.5 cm (20.0~27.0 in.) 87.6 cm (34.48 in.) Length of vent panel and plate 1: 68.5~87.6 cm (27.0~34.5 in.) 106.8 cm (42 in.) Length of vent panel and plates 1 and 2: 87.6~106.8 cm (34.5~42.0 in.) 124.5 cm (49 in.) Length of vent panel and plates 1, 2, and 3: 106.8~124.5 cm (42.0~49.0 in.) 3 Insert the exhaust hose adapter into the vent panel (A), then slide the vent panel until in clicks into place (B).
Page 17
NS-AC10PWH5-C/NS-AC12PWH5-C 4 Secure the exhaust hose adapter to the vent panel with the type B screw (provided). Type-B screw 5 Install the sealing sponge: A Remove the sealing sponge from the packaging. Sponge can be cut to fit the opening as needed. Extra sponge can be used to fill any remaining gaps (see step 7).
Install the window security bracket with the type C screw (provided). Note: Check if there is a gap between the window and the sealing plate. If there is a gap, apply additional sponge. Type-C screw Security bracket Using your air conditioner Inserting the batteries in the remote control 1 Press down on the arrow on the back of the remote control, then slide the battery cover from the battery compartment.
NS-AC10PWH5-C/NS-AC12PWH5-C Using your air conditioner You can control your air conditioner by using the control panel on the of the unit or by using the remote control. If using the remote control, always point it at your air conditioner. Button...
Cleaning and maintaining your air conditioner Your air conditioner is designed for year-round use with only minimal cleaning and maintenance. For maximum efficiency, we recommend that you have the cooling coils inspected and cleaned annually by a professional technician. Warning: •...
NS-AC10PWH5-C/NS-AC12PWH5-C Emptying the water collection tank When the internal water collection tank is full, “FL” appears on the LED display and your air conditioner turns off until the tank is emptied. For “FL,” the water should be drained out from the lowest drainage outlet. See Manually drain water when the internal tank is full ("FL"...
Set freezing up over. the mode control to High Fan. Contact Insignia Customer Care for the air The area to be cooled is too conditioner capacity required to cool the desired Your air conditioner runs large for your air conditioner.
NS-AC10PWH5-C/NS-AC12PWH5-C Problem Possible issue Possible solution The unit may seem rather This is the sound of the compressor starting up and loud for the first two or three is normal. minutes of operation. Your air conditioner is A soft, swishing noise can be...
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts.
Page 26
For product inquiries, please contact us with the information below: 1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC V1 ENGLISH 7601 Penn Ave South, Richfield, MN 55423 U.S.A. 23-0417...
Need help?
Do you have a question about the NS-AC10PWH5-C and is the answer not in the manual?
Questions and answers
hi need the exhaust hose kit for NS-AC10PWH9-C portable air cond also the unit is not blasting real cold air is there a way to check the refirigerant