Problem: I'm not getting any signals at all.
Possible causes:
1. Analog-only televisions (manufactured before 2007) require a digital
converter box. You MUST perform a channel scan on the converter box.
2.
SCANNING FOR CHANNELS:
A digital TV must be programmed in order to
receive digital channels. Once your antenna is installed, you must complete a
channel scan, even if you have done so before installing to find the best
location for the antenna.
a) Your TV must be set to the proper input source. Press the "Input" (or
"Source") button on your remote and make sure the input is set to TV.
b) Follow the instructions specific to the make and model of your television
or converter box to set the signal type to "ANTENNA", "AIR", or
"BROADCAST", not "Cable".
c) Go to the main menu of your TV or converter box and complete a channel
scan. This could be listed as "Auto Program", "Auto Tuning", or "Auto
Channel Scan". Consult the owner's manual for your specific device and
more precise guidelines. Be ready to experiment with various locations in
your home. Remember to rescan for channels in every location.
3. Make sure the front of the antenna is facing the broadcast tower locations
serving your area. Visit www.antennapoint.com for more information on
broadcasters and tower locations serving your area, or download the free
Antenna Point app to your Android/iOS smartphone or tablet.
4. Outdoor Use: You do not have a clear line of sight to your local broadcast
towers.
You might need to elevate and/or move your antenna. Make certain the
antenna is not aimed into physical obstacles such as a roof, building, or trees.
Remember to rescan for channels in every location.
5. You are outside the range of your antenna's capabilities.
Depending upon the distance between your home and the local broadcast
towers, you may need a longer range outdoor/attic antenna. Antennas Direct
o ers many models for this purpose.
Antennas Direct™ Inc. warrants this product against any defects in materials or workmanship for as long as you own the product. No warranty claim will be honored unless, at
the time the claim is made, you present proof of purchase from an authorized Antennas Direct™ Inc. dealer.
Antennas Direct™ Inc. will either repair or replace the defective product at no charge to you. This warranty covers parts, but does not cover any costs incurred in the removal or
reinstallation of the product. This limited warranty does not apply if the product is damaged or fails due to: misuse, improper installation, abuse, and modification of the
product as originally manufactured by Antennas Direct.
Antennas Direct™ Inc. will not assume any liabilities for any other warranties, expressed or implied by any other person. The foregoing shall be the sole and exclusive remedy
of any person, whether in contract, tort, or otherwise, and Antennas Direct™ Inc. shall not be liable for incidental or consequential damage or commercial loss, or for any other
loss or damage, as set forth above.
16388 Westwoods Business Park, Ellisville, MO 63021, USA
6. You may have loose coaxial cable connections.
Check ALL connections for a tight fit and check all outdoor connections for
moisture or corrosion.
7. Indoor Use:
Building materials such as brick, metal siding, radiant barrier, or
stucco can greatly reduce the incoming signal. If in an attic, move the antenna
outdoors. If outdoors, make certain the antenna is not aimed into physical
obstacles, such as buildings, trees, or a hill. Remember to rescan every time
you move your antenna.
Problem: I'm receiving every channel except for one.
Possible cause:
1. You may need to rescan the TV tuner or converter box.
The channel you are not receiving may have its transmitter lower on the
broadcast tower or on a di erent tower than the other transmitters and your
line of sight is obstructed. Try elevating the antenna or moving it to another
location. Repeat as needed.
Problem: I'm having signal breakups, but I'm only two miles from the
broadcast tower.
Possible cause:
1. Your TV may be receiving interfering signals.
A larger/stronger antenna will not necessarily solve this problem. Consider
moving the antenna, making sure it is not placed near metal objects or other
antennas. If this is not successful, your signal may be too strong and may
require the use of an attenuator. Call our helpline or chat with us online at
antennasdirect.com for an analysis of your area and installation. We may be
able to o er simple solutions.
Model # ELEMENT
Antennas Direct™ Inc.
Antenna Lifetime Warranty
©Antennas Direct
Model # ELEMENT
01.2024
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