Kicker CompQ Q-CLASS CWQ10 Owner's Manual page 7

Q-CLASS ACOUSTICS LIMITED WARRANTY
VVhen purchased from an Authorized KICKER Dealer, KICKER warrants O-Class KICKER products to be free from defects in material and worl<manship for
THREE
(3) YEARS from date of original purchase
with receipt. In all cases you must have the original receipt. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the warranty period, Kicker
will repair or replace (at its discretion) the defective merchandise with equivalent merchandise at no charge. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products
may be replaced with more curyent equivalent products.
This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period
of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do
not allow limitations on implied warranties; therefore these exclusions may not apply to you. This warranty gives you specific legal rights; however you may have other rights that vary from state to state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise should be returned to your local Authorized Stillwater Designs (Kicker) Dealer for warranty seNice. Assistance in locating an Authorized Dealer can be found at www.kicker.com
or by contacting Stillwater Designs directly. You can confirm that a dealer is authorized
by
asking to see a current authorized dealer window decal. ~ it becomes necessary for you to return defective
merchandise directly to Stillwater Designs (Kicker), call the Kicker Customer Service Department at (405) 624-8510 for a Return Merchandise Authorization (RMA) number. Package all defective items in
the original container or in a package that will prevent shipping damage, and return to:
Stillwater Designs, 3100 North Husband Road, Stillwater, OK
7 4075
The RMA number must be clearly marked on the outside of the package. Please return only defective components. The return of functioning items increases your return freight charges. Non-defective
items will be returned freight-collect to you. Include a copy of the original receipt with the purchase date clearly visible, and a "proof-of-purchase" statement listing the Customer's name, Dealer's name
and invoice number, and product purchased. Warranty expiration on items without proof-of-purchase will be determined from the type of sale and manufacturing date code. Freight must be prepaid; items
sent freight-collect, or COD, will be refused.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for 'Nhich it was designed. It does not cover:
Damage due to improper installation
Speakers damaged due to amplifier clipping or distortion
Any cost or expense related to the removal or reinstallation of product
Products returned without a Return Merchandise Authorization (RMA) number
Items previously repaired or modified by any unauthorized repair facility
Freight Damage
Return shipping on non-defective items
Products with tampered or missing barcode labels
Products purchased from an UNAUTHORIZED dealer
Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation
Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be considered abuse
HOW LONG WILL IT TAKE?
Subsequent damage to other components
SeNice performed by anyone other than KICKER
Products with tampered or missing serial numbers
The cost of shipping product to KICKER
S)
stillwaterdesigns
Kicker strives to maintain a goal of one week for turnaround on seNice of all acoustics (subwoofers, midrange and coaxial drivers, tweeters, crossovers etc) returns. Delays may be incurred
if
lack of
replacement inventory or parts is encountered. Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker Customer SeNice Department at (405) 624-8510.
P.O. Box 459 • Stillwater, Oklahoma 74076 • USA • (405) 624-8510 20150428-D-41CWQ
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