Automatic Updates From Poly Lens; Updating Poly Cameras Connected To The Conferencing Pc; Restarting And Resetting The System; Restart Poly Tc10 Using The Administrator Menu - HP Poly Studio Base Kit G9 Plus Solution Manual

Automatic updates from Poly Lens

Poly Lens delivers automatic updates to the HP Poly control software on the HP Mini IP Conferencing PC.
Windows Update delivers the updates to the system, however, the Poly TC10 firmware will not be pushed
out from Windows Update. Poly Lens is the primary mechanism used to update the Poly TC10 firmware.
It requires that the system has connectivity to the Poly Lens Cloud, and access to poly lens software
update URLs..
IMPORTANT:
management will need to make sure firewall rules do not block this traffic. For more information, visit
the Lens Firewall configuration

Updating Poly cameras connected to the conferencing PC

Windows Update automatically updates the Poly camera connected to your conferencing PC.
NOTE: If you onboard your system for management with Poly Lens, you can manage camera software
updates manually. If you don't onboard your system to Lens, Windows Update automatically updates
the camera when a new version of the camera software is available.
Windows Update is set to run after midnight and downloads and installs Poly camera updates as they're
available.

Restarting and resetting the system

You may need to restart or reset your system and peripherals to resolve issues.

Restart Poly TC10 using the administrator menu

Restart the Poly TC10 device from the Poly TC10 administrator menu.
1. On the right side of the Poly TC10 screen, swipe left.
2. Select Settings.
3. Select Admin Settings.
4. Enter the Administrator password.
The default password is the last six digits of the Poly TC10 serial number.
If you're signing in to the administrator menu for the first time, the Poly TC10 device prompts you to
update the administrator password.
5. Select Restart and Reset.
6. Select System Restart.

Reset Microsoft Teams Rooms on the conferencing PC

Reset the Microsoft Teams Rooms application on the conferencing PC without factory resetting the PC.
1. Select More > Settings.
Ensure your Poly Studio G9 PC has the ability to reach swupdate.lens.poly.com. Your IT
Poly Lens Ports and Protocol page.
Automatic updates from Poly Lens 15